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Windows 10 starts black screen. Cancel the upgrade and roll back to a previous version of Windows

You may have experienced this before after installing updates or simply restarting your Windows operating system. This article will tell you what leads to the appearance of a black screen and how to get rid of such a problem.

A black screen after an upgrade in Windows 10 occurs due to improper driver communication between the graphics card and the monitor. In addition, there are several more reasons. Follow the instructions below and you should be able to fix this problem.

Restoring the operating system to a black screen after updating Windows 10.

Reasons for a black screen after installing updates:

- long installation;

- incorrect update;

- conflict between the video card driver and the monitor driver (or multiple monitors);

What to do:

  1. Just wait - sometimes the installation can take a while. You can tell that Windows is not frozen by the blinking hard disk activity indicator. Wait for the update process to complete. This solution is relevant for cases when the shutdown of the computer is accompanied by a message on the screen: “Please do not turn off the computer. Wait until the updates are installed ... ".
  2. If you did not wait for the installation to complete and still turned off the power, then the next time you turn it on, you may get a black screen. Here again look at the hard disk activity indicator - if it is on or blinking - wait for the process to complete. Otherwise, turn off the computer with the button and turn it on again, or boot Windows in safe mode. (http: //www.site/ru/kak-sozdat-tochk...v-windows-7-8-10/)
  3. Sometimes, when updating, Windows updates not only the system files, but also the drivers of installed devices. Due to the video card drivers, there may be a problem when working with the monitor. Go to the website of the manufacturer of your video card, download the latest driver for your video adapter. If possible, connect another monitor and check the performance of the system unit or laptop with it. Check your monitor settings.

Some users faced black screen issue when booting Windows 10 during the free upgrade period. The update has finished, but the error has not gone anywhere. In this article, we will look at the most common options for solving the black screen error after loading Windows 10, from simple to complex.

Causes of black screen error in Windows 10

A black screen after updating Windows 10 often occurred due to incorrect operation of the video adapter driver (in most cases on laptops) and antivirus (Avast, Norton, old versions of Dr. Web), less often other software. At the moment, the reasons for the error have not changed much.

Most often, after booting Windows 10, you only see a black screen with a mouse cursor. Possible ways to resolve the issue:

  • Removing the graphics card driver
  • Disable system services
  • Create a new profile
  • If there is a mouse cursor on the black screen and it is possible to launch the Task Manager (Ctrl + Shift + Esc), then almost all the proposed options can be performed without using Safe Mode.

    Fix Windows 10 black screen

    Clean boot

    First, launch the Task Manager and turn off all applications in the Startup tab (Some antiviruses cannot be disabled - self-defense built into the antivirus).

    Then, click on the file and select Run a new task where we enter the msconfig command and click OK. A system configuration window will open, where, in the Services tab, you will need to check the Do not display Microsoft services box, then click on the Disable all button and confirm the restart.

    * Test device has a clean system, so no third-party services are available.

    Removing the graphics card driver

    To solve the problem with a black screen, open the Task Manager and call the Run window, enter the devmgmt.msc command, and then the Device Manager will open. Let's open the Video adapters tab and see the devices that are used in the computer.

    Select the adapter and click on the red cross - Deleting a device, a warning window will appear with the ability to remove and video card drivers, put a checkmark, delete and reboot.

    * On some laptops, for the correct operation of two video cards, correct installation of drivers is sometimes required, preferably a clean installation and a desirable BIOS update.

    Also, to quickly remove the driver, you can use the DDU - Display Driver Uninstaller utility. We load the utility, unpack and run it, it will automatically determine the model of your video card, the version of the drivers and offer several options for removal. It is recommended to execute Uninstall and reboot.

    Disable system services

    Eliminating the black screen when starting Windows 10 can be done by disabling system services. Open the task manager again and go to the Details and Services tabs, here you will need to end all RunOnce processes (and stop the service if it is running), then restart your computer.
    Also, on some laptops, there is an error in displaying the desktop with a delay of 10-15 minutes. In this case, open the Task Manager window and enter services.msc in the command window and enter the Services window. We need to find the AppReadiness service, go to the service properties and set the Startup type to Disabled, reboot the device.

    Removing faulty software (Antiviruses, crypto-programs)

    It happens that old and not updated versions of antiviruses (Avast, 360, Avira) and crypto-programs (CryptoPro, VipNET) can cause Windows 10 not to boot, showing a black screen. This software contains drivers that may cause failure during the boot phase of the system. In order to determine the error, go to the Event Viewer - enter the eventvwr command. First go to the Windows logs and open the System log, you need to find system errors with code 0x0000005 (access error), by the name of the faulty module, you can determine the application itself. The Application log is checked in the same way.
    If you have decided on an application or you have guesses about the application that may interfere, then call the Programs and Components window - appwiz.cpl, find the application you need and uninstall, but it is better to use the uninstaller from the software manufacturer's website, it is guaranteed to remove the application and his "tails".

    Create a new profile

    Sometimes the reason that Windows 10 won't start, displaying a black screen, may be due to corruption of the main account profile. In order to create a new profile, open the task manager and in the command line, check the box next to Create a task with administrator rights and enter cmd. You will open a command line window, where you will need to enter the following commands.

    net user<имя_пользователя> <Ваш_пароль>/ add
    net localgroup Administrators<имя_пользователя>/ add

    Then, sign out of your account and sign in to the newly created profile.

    Have a great day!

    Sometimes Windows 10 users, after updating the system and then rebooting, may see a black screen with a mouse cursor in the middle (there are cases without a cursor). This article explains how to fix this error and not reinstall the system.

    Common culprits are AMD and nVidia graphics card drivers. This can be determined by indirect signs, the Windows 10 welcome sound is heard, but the screen still remains black. In some cases, this error is observed when waking up from sleep or hibernation of the computer.

    Also, the problem can be caused by a connected monitor or TV to the computer. Disconnecting additional equipment helps to solve the problem. If this action does not help, then you should blindly switch the video signal to the main monitor. To do this, try to log into the system and press the Window + P keyboard shortcut. A menu with display selection appears on the screen on the right. You just need to press the Enter button.

    There are times when the welcome screen is visible (where you need to enter a password), and after logging in, only a black display is displayed. To correct this situation, the following manipulations help. On the input screen from the bottom on the right side, you must press the On-Off button while holding the Shift key and select the "Restart" item. After that, a menu will appear where you need to select the section "Diagnostics" - "Additional. options "-" System Restore ".

    A black screen is the cause of the consequences of a virus infection on a computer. To prevent this from happening, you need to have good anti-virus protection.

    When starting Windows 10, owners of AMD Radeon graphics cards often witness a black screen on their computer monitor. A frequent culprit is the Quick Launch feature. There are several ways to disable it and fix the situation, but first you need to restart your computer.

    So, at startup, the user sees a black screen, but hears the OS boot. Next, you need to blindly try to restart your computer. To do this, after loading, you need to press the Backspace key several times. This action removes the splash screen and the entered characters in the password field. Then press Enter. If the user has a login password, then he should enter his data, and then press the enter key. At the same time, do not forget about the keyboard layout. In Windows 10, it is in Russian by default.

    After booting the system, the computer should be rebooted. To do this, press the Win + R key combination, then switch the system language to English and carefully enter the shutdown / r command. Then press the enter button several times. Typically, an image appears on the screen.

    The second method of restarting the computer blindly

    The second method is very similar to the first one, but differs in some actions. Here, when booting Windows 10, you should press the Backspace key several times, then five times on the Tab button (these actions will help when the welcome window is not displayed at startup and you need to go to the on-off buttons). Then press Enter, then the up arrow key and again the enter button. After these manipulations, the computer must reboot.

    But it happens when these methods do not help for unknown reasons. In this case, you can use the third method. To do this, you can hold down the shutdown button on your computer or laptop until it turns off. It is not recommended to do this, as doing so may result in equipment damage.

    If, after all the described methods, a picture appears on the screen, then this indicates that the video card drivers are to blame. A common cause of this error is the system quick start settings that cause a black screen.

    Canceling Fast Startup in Windows 10

    Restarting the computer blindly and getting the desired result, many users calm down. But as practice shows, in vain. After a while, the black screen returns. To get rid of it permanently, you need to turn off the Windows 10 Fast Startup feature.

    To do this, click on the "Start" button with the right mouse button and select the "Control Panel" section. Further, the item "Equipment and sound" - "Power supply". In the menu that appears on the left side, select the section "Actions of the power buttons". At the top, select the item "Change settings that are currently unavailable." Scrolling down to the subsection responsible for shutting down, uncheck the box next to the quick start item. After that, you need to save the settings and enjoy the work of Windows 10.

    Correction with the integrated video adapter

    This method helps if a black screen occurs after an unsuccessful update or installation of the video driver. If the user's computer has two video cards, of which the discrete one does not work, then you can try to fix all the errors using an integrated adapter.

    To do this, we connect the monitor to the second video output and try to fix (by rolling back the update changes or using the system restore function) the discrete video card.

    Troubleshooting by reinstalling video drivers

    In some cases, in Windows 10, the black screen can only be fixed by removing the video driver. To do this, you need to get into safe mode by selecting the item low-resolution image. There are two ways to hit it blindly:

    The first method is described above, where you need to get to the diagnostics menu. Then you should click three times the down arrow key - Enter - two times down arrow - Enter - two times the left arrow. After that, when you start Windows 10, a menu will be shown where you will need to select Safe Mode.

    The second method is based on using the command line. To do this, as described above, you need to get blindly into Windows 10. Press the Win + R key combination and enter cmd.

    Next, switch to the English layout, print the command:

    bcdedit / set (default) safeboot network - then Enter

    After waiting a couple of seconds, enter a combination that reboots the computer shutdown / r. After turning on the PC, a window should appear with a choice of system boot.

    Removing Drivers in Safe Mode

    From the above manipulations that cause the system to boot in safe mode, a menu will appear after a reboot. Here, you need to press keys 3 or 5 (F3, F5), which will start the system in low-resolution mode. Further, two variants of the event are possible:

    1. The first option is an attempt to restore the operation of the system, which is launched in the control panel in the appropriate section.
    2. The second option is to remove the video driver and start the system without it. The picture should appear as the standard drivers will be loaded. Then you can try to install the necessary components for the video card again.

    If the user has a bootable Windows 10 USB flash drive, then the black screen can be fixed using it. When loading the media, the restore item is selected. Next - a restore point, or as a last resort - a system reset.

    In contact with

    One of the most unpleasant and, I must say, completely non-standard is the situation when, for no reason at all, a black screen appears during the update or after the update of Windows 10. The reasons for this phenomenon are not clear to many. And users in a panic start looking for a solution. But don't despair. Even if you see a black screen after updating Windows 10, there is a solution. By the way, it is also suitable for those who updated the installed eighth version to "ten". Let's make a reservation right away: it is not so simple, so please be patient.

    Why is there a black screen after updating Windows 10?

    In general, this situation is quite non-standard, since there are completely different cases. For example, a black screen (with or without a cursor) can occur when upgrading Windows 7, 8 or later modifying 8.1 to version 10. It can also be observed in already running Windows 10 during or after its own updates.

    Let's consider several reasons that can influence this. As a rule, there are several of them:

    • inconsistency of previously installed video card drivers;
    • crashes in the Explorer service;
    • included quick start;
    • re-licensing.

    In addition, two more varieties should be noted separately. First, after updating to Windows 10, the black screen still disappears after a while, and the system returns to normal. Secondly, the black screen "hangs" all the time, but the controls (at least the keyboard) work. In principle, the solutions for almost all situations are, in general, the same. But we will consider them based on the root causes (we are not talking about mechanical malfunctions of computer systems now).

    Restoring the system in the standard way

    So, after upgrading to Windows 10 - a black screen and no reaction to the newly installed system boot. What to do? Naturally, the simplest solution may be to restore the system to the original "operating system" in the presence of an installation disk or a bootable flash drive.

    It's all simple when a disk or flash drive is available. And if they are not, what then? Do not give up. There is a way out: the black screen after upgrading to Windows 10 can be removed by built-in tools, and at the same time you can return to the old system. This is all the more good because the G8 is not destroyed during the upgrade to the tenth version, but is, so to speak, in a deactivated state.

    What needs to be done? First of all, we call the "Task Manager" with the standard three-finger combination Ctrl + Alt + Del, and then in it we create a new cmd task (launching the command line) running as an administrator. In the window that appears, write the line shutdown / r / o / f / t 00, followed by a reboot.

    Now, in the action selection window, we use the diagnostics, after which we select system restore in the additional parameters. When the process is complete, the computer will reboot again, and then you will see an old working system in front of you.

    Windows 10: How to Fix Black Screen During Upgrade?

    The above situation is not the only one of its kind. In this case, the decision concerned when a black screen appears after upgrading to Windows 10. But what do you want to do if it appears during the upgrade process? The reason for this, most likely, is outdated graphics accelerator drivers.

    If you see a black screen when installing Windows 10, in principle, you can do the simplest way, although it may seem barbaric to many. We make a forced shutdown and restart of the terminal or laptop. When you restart it, the system will check the hard disk for errors (maybe even load the desktop.

    To prevent this situation in the future, we update the video card drivers. This can be done from the "Device Manager", but if you have some utility like Driver Booster at hand, it is even better, because the driver will be downloaded from the manufacturer's official website (and not only for the graphics chip, but also for all other devices that need in driver updates) and then automatically integrated into the system. After that, you can try to install Windows 10 again.

    Entering Safe Mode

    All this concerned the fact that it was after the upgrade to Windows 10 that the black screen was the result of system failures or conflicts with drivers. But what if the installation of "ten" was successful? And suddenly the cursor appears before the user's eyes, and the system does not want to start, although the initial boot process clearly indicated that the system is trying to work?

    It's not all that simple. If you have an installation disc, there will be no problem. We execute the sequence as shown below (transitions from the diagnostics menu):

    Otherwise, you will need a secure login mode. But with him there are problems. The fact is that the standard pressing of the F8 key when starting Windows in the tenth version does not work (why it had to be removed is still unclear). Nevertheless, not on all devices, but sometimes pressing F8 times like 10-20 while holding down the Shift key works.

    In the next window, click on the continuation line and, finally, in the boot options window, press the F4 key (safe mode). This is followed by a reboot, the system boots in safe mode.

    How to restore the system in safe mode

    In principle, if a "dozen" was installed, you can easily return to the old system, albeit with one caveat: if the user has not deleted the files of the previous "operating system". Otherwise, nothing will work.

    This can be done in the Security and Recovery section, where there is a special link to return to the previous system. That's all. The process will end automatically, followed by a restart with the previously installed "seven" or "eight".

    If you need to restore the top ten itself after its own update, you need to type the sfc / scannnow command in the command line (even at the boot stage) and press the enter key (the process of scanning and restoring system files is activated). The process can be quite lengthy, so you have to endure. You can reboot the system and check if it is working properly using the shutdown -t 0 -r -f command.

    But when entering safe mode, you can simply activate the recovery process and select a checkpoint prior to the occurrence of such a situation.

    Installing drivers and uninstalling updates

    Another step that can be taken by booting in safe mode relates to How to do it, it was described above, so it makes no sense to dwell on this in detail.

    As for the service packs that could cause such a failure, you should go to the update center and see the latest installed packages. The latest updates should be uninstalled, then set a manual search for updates, and those that caused a critical failure should be excluded from the list. In principle, the automatic update can be disabled altogether. Windows does not recommend doing this, but there is nothing wrong with that. Most of the updates concern the security system, office applications, and only occasionally - the drivers. But if the user has the same Driver Booster package, the drivers will be updated through it. In addition, the program itself will notify you of the need for an update (free version). The Pro version will generally update all drivers in the background. The user will only know about this from the message about the successful installation.

    Starting Explorer Service Manually

    Let's consider another unpleasant situation when instead of the expected system start we have a black screen and a cursor after Windows boots (in some cases, the cursor may be absent). The reason is the failure of the Explorer service, which could not load the desktop. You will have to start it manually.

    We go to the "Task Manager", as described above, after which we find the explorer.exe service in the process tree and forcibly terminate the process. Next, in the file menu, create a new task and enter explorer.exe in the launch line. If nothing happened, you can try to find the file yourself by clicking the browse button. As a rule, the required file is located in the root directory of Windows on the system disk. This may partially solve the problem. As a last resort, we use the same safe mode and scan the system with recovery, as described above.

    Enabling Fast Startup

    Safe mode is also good because in it you can change some key parameters that affect the performance of the system. Here we are talking about the so-called quick start mode.

    It is turned on from the power supply section in the standard "Control Panel", where the action of the buttons is first selected, and then the unavailable parameters. We put a "birdie" in front of the quick launch line, save the changes and reboot the system.

    Getting rid of Windows Activation Technologies

    Finally, reactivation can be one of the reasons. If the copy of Windows is licensed, there should be no problems, but sometimes the activation file just causes trouble after upgrading to Windows 10. In this case, the black screen can "hang" permanently.

    We use safe mode, specify the display of hidden elements in the folder properties, after which we find the folder of the same name. As a rule, for 64-bit systems it is located directly in the directory with the system (C: \ Windows), but for systems with 32-bit architecture it can be located in the System32 section, where you need to go first to the Tasks folder, then to Microsoft, and finally - Windows. We delete the folder with all its contents and reboot.

    Conclusion

    So we examined the main reasons for failures after upgrading to Windows 10. A black screen is, of course, an unpleasant thing, but, as you can see, you can deal with this type of failure, even if they occur in an already running system. Naturally, some of the above methods will be somewhat difficult for many users to understand or apply in practice, however, if you show a little patience, you can fix the problem yourself, and not run to some service center, and even pay money for it, even if small, but still it is material costs.

    What can a black screen mean when I turn on my computer?

    Anything, starting with failed drivers and ending with the next influx of malicious viruses and other software from dubious sources.

    If you decide to work, and when you turn it on, you see a funny monochrome spectacle, then you will have to look for an alternative source for forays on the Internet in order to know what to do and where to run.

    There may be several options:

    • activation;
    • drivers;
    • registry;
    • viruses.

    We will try to consider each point in as much detail as possible. To begin with, you should switch to Safe Start Mode to try to get to the system files.

    Turn off your machine, reboot and press F8 (use Shift / Del / Fn + F8 as alternative combinations) until we hit the boot window.

    If the machine functions quite adequately in this mode, it means that the system settings have suffered, in particular, viruses have made "holes" in the registry, updates have not been installed correctly, as is often the case with them, or the drivers for the video card have been ordered to live for a long time.

    Separately, it is worth highlighting the non-activated version of the OS. It will work, but the black desktop and the intrusive inscription at the bottom of the screen get bored very quickly.

    If the system has not responded in any way to your attempts to start, try to put it into sleep mode, or use the original boot disk, if available.

    Windows activation

    If you found a pirated OS somewhere, installed it and accidentally “released” it to the network, enabling the appropriate access to updates, and then you see a black screen on your desktop, it means that the developers partially restricted your rights, and the system was not authenticated.

    It is not so difficult to get rid of the "problem", but you cannot do without an activation key or a special activator program. We are looking for a similar solution on the Internet or from friends.

    Important! The Serial Key must be working and valid, otherwise you will fail. We insert it into the appropriate field and wait for the system to update itself again and remove the unfortunate inscription.

    Drivers

    The diagnostic tool starts. We select the second tab, where the name of the video card, the serial index of the model and the developer company are described in great detail.

    Guided by this simple knowledge, we go to the right source and select the appropriate type of driver.

    Although here you may encounter another problem - what OS do you have. In the vast majority of cases, this is Windows.

    For the owners of the "window" system, you need to do the following: Register the same DxDiag and look at the first tab.

    In this case, Win7 64 is used. You can have any other version of the system with a different bit depth.

    Use your metrics to select the appropriate driver from nVidia or AMD.

    If after installation the problem of the black screen self-destructed - you can congratulate yourself.

    Debugging through the registry

    At the moment the OS starts up, the black screen may "light up" and in case of problems with. You need to find the damaged file and clean it from third-party content.

    We again need a Start-Run bundle. You need to search for a command regedit.

    Among the abundance of folders, you will need to look for the one that is located at the appropriate address.

    It is possible that someone or something has "modified" the Shell file that needs to be fixed.

    We click on it twice and delete absolutely all the data that is in the "value" field.

    We register "Explorer.exe" and save the changes. Now the matter is small - restart the machine, only now not in safe mode, but in normal mode.

    If your actions were correct, then this debugging will bring everything to a divine state.

    Otherwise, you made a mistake with the folder, so take a closer look at the path where the key file is located.

    Thus, you can cure any version of the OS, but as practice shows, a black screen when installing Windows 10 often crashes when there is a conflict between AMD video card drivers.

    For some reason, the system does not quite welcome them and in every possible way rejects certain versions. Download the actual "firewood" from the reds, reboot and try your luck again.

    From version to version, the "jambs" of Windows remain familiar.

    The methods of dealing with them also do not change from year to year.

    If your computer suddenly starts showing a black screen, do not despair, since the problem is common (relatively) and does not require a complete reinstallation of the system.

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