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Installing system update android error. Using a different calling program

The Android operating system is significantly more vulnerable to viruses than Apple's iOS. In addition, like any other OS, the functionality is constantly expanding, bugs and shortcomings are fixed. Google regularly releases service packs to the latest version, and the newer your device, the more there are. If Android won't update, read the reasons and possible solutions below.

Installing a new version of the OS or a security patch is required in different cases.

Important! Make sure the battery has at least 60% charge before installation.

  • Critical vulnerability in the current firmware. In such situations, Google tries to release the fix as quickly as possible - within one day. All that remains is to download the patch from the server and install it on the system.
  • Planned update to the current version of Android. If the device is new, this will happen often, especially for the Google Pixel and Nexus line.
  • Bug fixes and improvements to existing features. The patch may contain minor changes in the OS interface.

As already noted, most often new patches are received by devices with a clean version of the Android OS. The least frequently updated budget Chinese gadgets from unpopular manufacturers.

What to do if it doesn't update automatically

Automatic patching may fail in two cases:

  • Your phone model is already out of date. In this case, you can forget about automatic updates. The solution is to install custom firmware or try downloading a new version of the OS using a PC and a USB cable on the manufacturer's official website.
  • The "Update automatically" option is disabled in the smartphone settings. How to enable it in the gadget parameters is described below.

Causes and solutions

In addition to the above, the following reasons for the lack of updates can be distinguished:

  • Lack of stable internet connection. In this case, the OS simply cannot load the necessary files of the new firmware.
  • The smartphone is connected to the network via 3G, and in the settings the option "Check only via Wi-Fi" is enabled.
  • A custom recovery is installed on the device or ROOT rights are obtained.
  • Disabled system applications required for the installation process.

Smartphone manufacturers are extremely negative about manipulating firmware, such actions can even lead to the transformation of the device into a "brick". In some cases, only Hard Reset will help restore the normal performance of the device.

Let's restore the normal update mode through the phone parameters.

  1. Open the device settings and go to the "Software update" tab. Pay attention to the "Automatic download" radio button. If it is enabled, all updates will be downloaded automatically.
  2. Click on "Install manually". If the device is connected to the Internet, it will search manually. It usually takes about 15-20 seconds. The available patches will be shown in the window that opens.
  3. If there is no new version, check the status of the device. Go to settings, then - "Phone data". Tap on the "Status" item. If the value of this parameter is "Official" - the device operates under the control of the factory firmware version. In this case, the patches will be downloaded without problems.
  4. If the status indicates "Modifications installed" - go to the next method.

Updating via computer

Any update can be downloaded manually and installed via a USB cable and connection to a computer.

Important! The following actions will lead to the loss of warranty, and if they are performed incorrectly, the smartphone can be turned into a "brick". In essence, you are "reflashing" your smartphone.

  1. Download Odin and install it on your PC.
  2. Connect your tablet or phone to your computer using a USB cable. In the developer settings, enable "USB debugging mode".
  3. Turn off the gadget, then hold down the volume up and down and power buttons at the same time. The device will be turned on in the "Download Mode", the Recovery menu should open.
  4. From the Odin main menu select the required files in the PIT, PDA and PSC tabs. Everything you need can be found in the w3bsit3-dns.com forum topics for your gadgets.
  5. Click the "Start" button and wait for the installation to complete.

Important! Do not turn off your phone during the flashing process! This will render it inoperable.

Hardware compatibility with firmware

Always download files only from the official themes for your smartphone on the XDA or w3bsit3-dns.com forums, so you reduce the likelihood of infection by viruses and hidden miners. Perform actions with custom recovery with extreme caution and remember that the warranty will be lost. If you are not sure if a certain patch is compatible with your phone model, ask the experts w3bsit3-dns.com.

If the device was purchased recently, but the updates are not installed, contact the manufacturer's official service center. Experts will update the device manually, usually this procedure is free if manipulations with the OS or installation of ROOT rights were not carried out.

Conclusion

The gadget may stop automatically installing updates due to the "advanced" age and discontinuation of support, as well as after manipulating the firmware and obtaining ROOT rights. Always keep the Scheduled Scan option enabled in the settings, as the latest versions contain fixes for security issues and improvements to many Android features.

No OS on a phone / tablet is completely devoid of a variety of problems. Android is no exception in this case. The most common reason is an error occurred in the com android com application. What are they and what to do if they arise?

Causes

The android com error is a generalization of several of the most common software flaws. Let's consider each in turn:

  1. com.android.phone. It affects the signal exchange between the towers and the smartphone, i.e. on the function of making calls. There may be subsequent firmware changes or failures during the flashing process. The reason may be a change of SIM card and malfunctions in the time and date menu.
  2. com.android.snap. It may appear due to the unsuccessful work of various photo editors or programs for sending messages, which also make it possible to edit photos. An alert pops up on a black background.
  3. com.android.vending. The reason is also system failures, it is distinguished by the text that pops up when it occurs - "Unexpected stop of the process ...".
  4. com.android.systemui. The manifestation of problems in the system, as well as the presence of a virus. Usually he downloads unnecessary software, and while using the programs, various advertising banners pop up. To find out if it is a virus or a failure, simply - you need to look at the file creation date. When combined with other system files, there is no need to be afraid of viruses.

How to fix

Let's consider how to eliminate each of the system errors separately.
For com.android.phone, the solutions to the problem are as follows:

  • disable automatic time and date setting, reboot the smartphone and install manually;
  • if it does not help, we find the Phone in the Application Manager, erase the data, clear the cache and reload the gadget;
  • you can also download a calling app from the Google store.

Sometimes it is necessary to completely reset the device configurations to factory defaults, before which I advise you to create a backup.
To fix the com.android.snap problem, you should:

  • scan your gadget with an antivirus;
  • stop the application in the Manager by clearing the cache, erasing the data and unchecking the "Show notifications" checkbox;
  • remove com.android.snap using various programs, antivirus AVG will do.

To get rid of problems with in the third case, you need root rights, for which the ROOT Manager is suitable:

  • first you need to download from the network com.android.vending.apk;
  • we grant the rights to the program;
  • delete the entire data / data / com.android.vending folder;
  • we are looking for a vending file in the data / dalvik-cache folder, which we delete;
  • now we find the downloaded file com.android.vending, click at the top of R / W and transfer it to system / app;
  • we enter the context menu by holding the file for a few seconds, where we need "Permissions";
  • we provide the owner with access to reading and writing, and guests and more - reading;
  • it remains to save the changes, exit the program and restart the phone.

The last fault is removed as follows:
  • by the date of creation com.android.systemui, we are looking for the application, thanks to which the virus took on the smartphone, and through the Application Manager we completely get rid of it;
  • in the same ROOT Manager, go to Root / System / App;
  • find com.android.systemui and delete.

Android process error

Causes

More often than not, there are two such errors - android.process.acore and android.process.media. The first may more often occur due to the following:

  • the system application is turned off;
  • programs similar to each other are launched at the same time;
  • the required system files have been deleted.

The second malfunction occurs when the memory card is inoperative.

How to fix

Fixing the android.process.acore error is possible in the following ways:

  1. Clearing the configurations of the Contact store.
  2. Factory reset.
  3. Complete cleaning of device memory.
  4. Re-flashing the gadget.

If android.process.media fails, you need:

  • repeat the installation of the application on the phone after removing the flash drive, and format it, if it helps;
  • reset settings, clear memory card.

Error in Google Play Services app

Causes

This message appears if the application does not work properly, which causes inconvenience.

The phone can give errors with and without a number. Numbered numbers can be eliminated faster and more efficiently, because the code can be used to determine what exactly the failure is associated with. There are a lot of license plates, but the following are the most popular:

  • error code 18 - the reason is the incorrect date or time and the end of free memory;
  • error code 24 - may occur if the user frequently installs and removes the same software, but does not clean up the data;
  • error code 403 - two Google accounts are connected at the same time;
  • Error 492 - Problems in the Dalvik virtual machine.

How to fix

To eliminate a malfunction in operation with a non-dimensional error, you should:

  1. Clear the cache of Google Play Services.
  2. Reinstall the application.
  3. You can also clear the cache in the "Google Services Framework".
  4. You should see if the specified date / time is correct and if there are any problems with access to the Internet.

To fix the 18th, you need to reset the date / time, clear the cache and data, uninstall Play Market updates, or start freeing up space on the device.
If the phone displays 24yu, you will need superuser rights. Already with them, go to the sdcard / android / data / folder and clean up unnecessary ones, i.e. obsolete files.
At 403rd, you need to log in from the main account, uninstall the problematic program and try to install it again.

When the error has number 492, you need to clear the cache and data of the Google Play Services and Play Market applications. Sometimes you have to go back to the default configurations.

Outcomes

Having an Android-based smartphone or tablet, you should be prepared for the fact that it can generate various errors. However, you do not need to immediately carry your gadget to a service center. Most of the problems can be solved even without using root rights. If such a need arises, you need to remember to create a backup.

On rare occasions, Android crashes that backfire on the user. These include the constant appearance of messages "An error has occurred in the application." Today we want to tell you why this happens and how to deal with it.

In fact, the appearance of errors can have not only software reasons, but also hardware ones - for example, the failure of the internal memory of the device. However, for the most part, the cause of the problem is still the software part.

Before proceeding with the methods described below, check the version of the problematic applications: it is possible that they were recently updated, and due to a programmer's flaw, an error appeared that causes the message to appear. If, on the contrary, the version of this or that program installed in the device is quite old, then try updating it.

If the crash appeared spontaneously, try it: perhaps this is an isolated case that will be fixed by clearing the RAM on restart. If the version of the program is newest, the problem appeared suddenly, and restarting does not help, then use the methods described below.

Method 1: Clearing data and application cache

Sometimes the cause of the error can be a failure in the service files of the programs: the cache, data and the correspondence between them. In such cases, you should try to reset the application to the form it has just installed by clearing its files.

  1. Go to "Settings".
  2. Scroll through the options and find "Applications"(otherwise "Application Manager" or "Application Manager").
  3. Once you get to the list of applications, switch to the tab "Everything".

    Find the program that is causing the crash in the list and tap on it to enter the properties window.

  4. An application running in the background should be stopped by clicking on the corresponding button. After stopping, press first "Clear cache", Then - "Clear data".
  5. If the error appears in several applications, go back to the list of installed ones, find the rest, and repeat the manipulations from steps 3-4 for each of them.
  6. After clearing data for all problematic apps, restart your device. The error will most likely go away.

If error messages appear constantly, and system errors are present, refer to the next method.

Method 2: Factory reset

If the messages "An error has occurred in the application" are related to the firmware (dialers, SMS applications or even "Settings"), most likely, you are faced with a problem in the system, which cannot be fixed by clearing the data and cache. The hard reset procedure is the ultimate solution to many software problems, and this one is no exception. Of course, in this case, you will lose all your information on the internal storage, so we recommend copying all important files to a memory card or computer.

If none of the options helped, you are most likely experiencing a hardware problem. You won't be able to fix it yourself, so contact the service center.

Conclusion

Summing up, we note that the stability and reliability of Android is growing from version to version: the newest versions of the OS from Google are less prone to problems than the old ones, albeit still relevant.

Android OS, like any other software, is subject to various crashes. They can slow down the performance of a mobile device and limit its functionality. One of these problems is the android process acore error, which makes it impossible to fully work with one or another system application. Let's take a look at what can cause a toast notification like "android process acore, an error has occurred" and how to fix such a failure without contacting the service center.

How to fix android process acore error

The main sources of this malfunction are:

  • Forced stop of the system application, without which Android cannot work normally;
  • Installation of several programs with the same or similar functionality;
  • Accidental or deliberate erasure of a system file on a device with unlocked root rights;
  • Exposure to malware.

The most common error "The android process acore has stopped starting" is observed when working with the "Contacts", Hangouts and "Camera" applications. However, there are cases when such a failure occurs when accessing the Wi-Fi module, Google maps, GPS navigator and other system programs.

There are several ways to get rid of the android process acore error:

  • Dumping data on a non-working application;
  • Removing installed software;
  • By manually modifying the others.xml file;
  • By cleaning the gadget from malware;
  • With the help of drastic measures (resetting to factory settings or flashing).

Before fixing the android process acore error, you need to understand the reason for its appearance. To do this, you should remember after what actions it arose. For example, if the device started to malfunction after downloading some software, it is highly likely that it was he who caused the problem.

Fixing the error by resetting the settings on installed applications

If you don't know what exactly caused the malfunction of your mobile device, it is best to start with simple measures and gradually work towards more complex ones. Therefore, the first action to be taken is to view the installed applications and clear data on the problematic program.

Let's consider the most common case when the message "An unexpected stop of the android process acore system process occurred" is knocked out when working with the "Contacts" utility:

After completing these steps, the Contacts program should function normally. However, all data from the phone book will be deleted. Only the entries saved on the SIM card will remain. To prevent the complete erasure of numbers, you need to make a backup of the contacts before cleaning:


If a failure does not allow you to enter the settings of the "Contacts" program, you can record a backup using a PC using the MyPhoneExplorer utility or use the synchronization with the Google cloud storage.

If an android process acore error occurs in the calendar or Hangouts, the first thing to do is to open its settings and see if this service is enabled. If it is disabled, click "Enable" and restart your device.

Such a failure can also affect the operation of the Wi-Fi module. In this case, you need to consistently remove all applications that use the wireless network. These can be Skype, Share Link, SuperBeam, etc. After erasing each program, you need to see if the malfunction has disappeared.

Troubleshoot the crash by modifying the others.xml file

In the Android OS, there is a file that allows you to activate the hidden capabilities of a mobile device. This document is called others.xml and is located on the system partition in the system / csc / directory. The information recorded in it can expand the functionality of certain system applications, which sometimes adversely affects their performance.

To access the Android system partition, you will need Superuser rights. They can be obtained using the Kingo Root program:

Once root access is unlocked, you can start modifying the others.xml file. This requires:

Cleaning the device from viruses

If you have root rights on your phone or tablet, some viruses can block access to integrated applications and delete system files. And this can lead not only to the pop-up of the message "android process acore, a system error has occurred", but also to cause a complete failure of the OS, as a result of which it will need to be reinstalled or a Hard Reset done.

To check if the cause of the failure is the influence of malware, you will need to scan the external and internal memory of the device with an antivirus program. It is recommended to use Dr. Web or Kaspersky IS, as they are the most effective.

To scan a mobile device for viruses, you must:

Radical ways to fix android process acore problem

But what if the virus has already managed to delete system data or the antivirus program did not detect malware, and other ways to get rid of the android process acore error did not lead to a positive result? In such cases, only drastic treatment measures remain -

Mobile devices today have very rich functionality. However, their main task has always been and remains the function of making calls. Sometimes the Android phone may be clouded by the message that the "com.android.phone" application has stopped unexpectedly. The problem is infrequent, however, like many, it can be solved on its own. This case is one of those in which, before contacting the service center, it is worth trying to figure out why the error occurred and fix the problem yourself.

What is "com.android.phone" and why does the error occur

Com.android.phone is the name of the Android system application for making calls. Notifications such as: "An error has occurred in the com.android.phone application", "Unfortunately, the com.android.phone process has been stopped" report its malfunction.

This is how an error message looks like associated with a standard "dialer"

The reason for the error:

  • Various random crashes in the Phone app.
  • The cache of the "Phone" application or related system functions is full.
  • The application can be damaged by the user himself.
  • The Phone app is not compatible with any other apps on the device that use phone functions in one way or another.
  • A virus can affect the Phone application and cause it to malfunction.
  • How to fix

    Clearing app data and cache

  • Open the "Applications" item of the Android settings. Then go to the "All" tab.

    To clear the application cache, select "Phone" in the "All" tab

    If you have several applications with this name, select the one with non-zero size.

  • First, you need to stop the application, then erase the data and clear the cache (if the button is active).

    To troubleshoot possible problems, stop the application and erase all its data

  • Reboot your smartphone and make sure the dialer is working correctly. If that doesn't fix the problem, try the next method.
  • Disable auto-sync date and time

  • Open the "Date and Time" item in the Android settings. Uncheck the box next to Network Date and Time.

    To disable synchronization of date and time, uncheck the corresponding menu item

  • Restart your smartphone and manually set the time if it is incorrect. If that doesn't fix the problem, try the next method.
  • Virus check

    Download any antivirus program from Google Play and do a full scan. Remove any detected viruses.

    There is a way to do without installing programs on Android. If your personal computer has an antivirus, then it is enough to connect a gadget to it in USB-storage mode. Then scan the internal memory of the device for malware. The source code and algorithms for the operation of mobile viruses are similar to computer viruses, so a computer antivirus can detect and neutralize infected software on a smartphone.

    Resetting system settings

    Attention! This action entails the complete removal of applications and the return of the system to its original state with factory settings.

  • In Android settings, go to the "Recover and reset" section. Select "Factory data reset".

    To reset system settings, select the appropriate item in the Android settings

  • Then click the "Reset phone settings" button.

    Select "Reset phone settings"

  • Using a different calling program

    This method will not solve the problem. It can be useful for those who have not helped simple methods, but do not want to use radical ones, such as a complete reset.

    On Google Play, type "dialer" in the search box and you will be given a bunch of relevant results. You can use any of these programs without losing the functionality of the device.

    Video: fixing the error "com.android.phone"

    What to do to avoid the problem

    The adage: "The main cause of computer malfunctions is sitting in front of it" - is fully applicable to mobile devices. You won't even know about a large number of potential problems if you follow a few simple rules and tips.

  • Download and install programs only from trusted sources. This will keep your device safe from a lot of malware.
  • Also, don't clutter your memory with useless applications. Even after deleting them, unnecessary files remain that clog the system.
  • If you have superuser rights, then be sure to think carefully before removing standard applications and disabling system services.
  • Install an antivirus. Free versions are also suitable, they work no worse than paid ones, the difference is rather in limited functionality.
  • Use a junk cleaner like CCleaner.
  • If the error message com.android.phone appears on the device screen, then this is not yet a reason to panic. Usually, to solve the problem, it is enough to do one of the first two methods of the instruction. Even if you do everything slowly, then ten minutes will be enough to fix the problem. In any case, it will take exactly less time than the road to the service center.

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