Beeline service. Beeline support phone number

In a universal way solving financial and technical troubles with Beeline mobile communication is the help of a specially trained consultant service center customer service. The Beeline help desk operates around the clock and provides its services free of charge. The great popularity of customer service leads to a constant workload of the operator's main communication channels, so you need to be able to get in touch with a consultant in all available ways.

In the article:

Internet assistant Tarif-online.ru will tell you how to contact the Beeline service center by phone number, ask a question of interest in an SMS message or through a special form of an online self-service service.

Users with a short subscriber experience tend to exaggerate the complexity of the problem, especially in terms of replenishment, control and spending of funds on a personal account. Before trying to call the operator's call center, read our article and try to figure out the situation yourself. This will save you time and effort later on.

How to call the operator Beeline

Telecommunication company Beeline is trying to simplify and facilitate the process of starting a dialogue between a subscriber and a service center specialist. For this, the operator has implemented several universal and highly specialized communication channels, which differ functionally and allow to quickly and efficiently eliminate a specific problem of the subscriber.

Single telephone number of the Beeline service

A single operator number 0611 is designed for calls from a mobile Beeline and is suitable for effectively solving most of the issues of subscribers registered in any regions of the country. The customer service has the following algorithm of work:

• kit service number 0611 ;
• listening to the greeting message of the autoinformer, followed by alternately pressing the buttons with the number "1" and the number "0";
• selection of the required category of specialist based on your subject matter. For example, a dialogue with a consultant on general issues will become available after pressing the button with the number "3";
• the waiting time directly depends on the line load and can be quite long (30 minutes or more). Often, after waiting a few minutes for the call, subscribers rationally agree to the autoinformer's offer to use the service " Back call». This option stipulates that the first released operator will call the user back himself and help to deal with the urgent problem.

Important! The free help desk number 0611 is available to users of absolutely all tariff plans located on the territory Russian Federation and contact the provider's specialist via a Beeline SIM card.

Communication with the Beeline operator from landline numbers and phones of other providers

Often, Beeline users contact the help desk using a landline phone or cell number MTS, Megafon, Iota, Tele2, etc. This method of addressing is especially important in a situation when the operator, for some reason, blocks the subscriber's Beeline number. To call the service center with landline phone, city payphone or other phone cellular operator, you must use a separate toll-free number 8 800 700 06 11. Next, you should focus on the tips of the autoinformer and choose the category of specialist that best suits the topic of your question. Most popular way connecting with a real consultant is triple tap to the "1" button after the call is received by the answering machine of the inquiry service.

Note! Following its own reputation, Beeline pays Special attention speed and quality of service telephone line 8 800 700 06 11. Therefore, many subscribers consider this communication channel with the provider's call-center a priority for themselves.

Call to Beeline operator from roaming

If the user is going on a trip abroad, he must clearly understand that the above-described phone numbers of the Beeline service will not be available to him. At the same time, the provider implemented a round-the-clock free support subscribers in roaming at the expense of a separate telephone line +7 495 977 88 88.

Important! Few people know that telephone number service center Beeline +7 495 977 88 88 will provide a direct connection with the operator's consultant not only when in roaming, but also in the home mobile network.

Special numbers of help desk Beeline

Users cellular services problems may arise not only with the standard voice communication and SMS services. Often they have to deal with technical, organizational and financial difficulties when using proprietary Internet traffic, receiving various multimedia data and operating electronic devices... In order not to overload general practitioners on the main communication channels Beeline also provides highly specialized support to its subscribers on separate telephone lines:

• technical support for owners of USB modems and routers - tel. 8 800 700 00 80;
• advice on fixed line Beeline, home television and cable Internet - 8 800 700 80 00;
• solving problems with Beeline Wi-Fi – 8 800 700 21 11 .

By using these specialized numbers, the subscriber can always count on a highly professional and effective solution problems of any hardware and technical complexity.

SMS-communication with the Beeline service

In a situation where the subscriber has the opportunity to clearly and concisely state his question to the operator, it is quite convenient to use the SMS-communication format with the Beeline service center. To do this, you need to send an SMS-message with a question to the short number 0622. The answer will come pretty quickly and will also be contained in text message... The advantage of this service is its variability. If the scope of assistance implies an extensive and detailed response, the call specialist will not try to compress it to the size of a standard SMS, but will call the subscriber back and advise him online.

Consultation through the Personal Account

You can also ask any question to the operator in a special self-service service, which becomes available after registering on the official website of the provider. This client environment has a wide functionality for setting the number, replenishing the balance, transferring funds, changing tariff conditions, obtaining up-to-date information on the provider's offers and a separate mechanism of communication with the help desk. To voice the problem that has arisen, you need to alternately use the sections of the service "Help and feedback", "Support service" and "Create an appeal". The Beeline mobile application, which is adapted for smartphones and tablets, has the same communication capabilities with the operator's help desk.

Important! In the section "Help and Feedback" of the Personal Account "My Beeline" there is a special subsection " FAQ", Which contains ready-made and actual solutions a huge number of common problems mobile communications.

Technical support on the Beeline website

In the same way as in the Personal Account, the Beeline operator's website provides a structured guide with ready-made answers to frequently asked questions. If the user cannot find necessary information among the ready-made answers, he should use the "Ask a question" form and send a request to the Beeline customer support center. A detailed answer will be sent to the specified e-mail.

Finally

The mobile assistant site hopes that our review article made it possible to understand the specifics of the phone numbers of the Beeline service center and other ways to get professional answers from a specialist on questions cellular.

If you still have any questions or want to write a review, use the comments to this article, and we will promptly provide you with the answers you need.

Let's be generous and condescending. It would be unfair not to admit that once Beeline was rightfully one of the leading cellular operators in Russia.

After all, in fact, Beeline had enough high quality communication, good coverage and wide range additional services.

And all this us, the subscribers of this, in general, not bad network, actually made us happy. Probably because of this we connected to Beeline sometime.

But now ... I don’t know about you, but more and more I want to, if not swear, then pathetically exclaim “What, again ???”. Although, to be honest, I still want to swear more often.

And even the happiest Beeline subscribers (there are still such?) Probably have moments when we urgently need the help of a "live" support specialist. Do they happen? I have.

And then suddenly it turns out that in order for you to be answered not by an answering machine, but by a real Beeline operator, the phone number by which you can contact him, you still have to look.

Once Beeline stated that, fortunately, there is a support phone for all Beeline subscribers. And the connection with the operator on it can be established around the clock and seven days a week. Moreover, there were already several such numbers.

Well, I don’t know ... Once upon a time, maybe it was. But now ... To call even the numbers that worked yesterday turns out to be, if possible, very difficult.

Well, what to do? Where to go, then? Let us and you today all the options for solving this problem and consider.

So how to call the Beeline operator? After all, despite the fact that Beeline has several services technical support subscribers with separate phone numbers, in most cases it is rather difficult to contact the operator. Sometimes you even get the feeling that the Beeline operator's phone is some kind of secret. After all, it happens that even when you have correct phone It is not always possible to listen to Beeline, the operator for free.

It is about how to contact the Beeline operator directly - our today's review. So,

To call the Beeline operator:

1. Call on short number 0611 from your mobile phone, if a Beeline SIM card is inserted into it.

The method is suitable for those who are ready to listen to the boring voice of an autoinformer for a while. :)

You will have to listen carefully automatic instructions, and press all the appropriate buttons. And then after a while you will be sure to connect with the operator, to whom you can ask any question regarding Beeline services.

Unfortunately, today there is no clear sequence, in which you need to press the telephone buttons to connect to the Beeline operator.

The reason is simple - Bilan offers completely different variations voice menu for different regions of the country. Therefore, just listen carefully to the prompts of the autoinformer and follow its instructions.

Calls to the short number 0611 are absolutely free for all mobile operators.

Yes, one more thing. It should be noted that this method is only suitable if you have enough free time. If it is too little, you can use one of alternative ways... contact the specialists of the mobile operator Beeline.

Another plus - you can call the federal number of the Beeline support service both from a landline phone and from a mobile phone of any telecom operator.

But which number to call - you have to choose. A call to the Beeline operator can be made to several free federal numbers. Which number of the Beeline operator to choose in in this case- choose yourself:

• If you have any questions regarding mobile communications or any difficulties with internet connection You can contact the federal telephone number 8 800 700 06 11 .
• If you have difficulty connecting or working Wi-Fi contact the phone number 8 800 700 21 11 .
• 8 800 123 45 67 - technical support service that will answer any of your questions regarding settings, connection or failures in work mobile internet.
• If problems arise with other services provided by Beeline - for example, home internet or television, you need to call another phone number - 8 800 700 80 00 .

A beeline operator will answer you for any of these numbers. The phone number is free for calls from any phones. More precisely, like this:

Calls to everything federal numbers Beeline support services FREE from any phones... Both from landlines and from any mobile operators

How to call the Beeline operator in roaming?

If you are outside the Russian Federation, you have the opportunity to call a representative of the Beeline cellular operator in international roaming.

To do this, dial the phone number in international format +7 495 974 88 88. Remember that the number should be dialed only in the international format, that is, you need to dial +7.

The call is free if your mobile phone has a Beeline SIM card.

If you are within Russia, but not in the region of your residence, you can contact a Beeline specialist thanks to national roaming- for this you need to call 8 800 700 06 11 ... Or by short number 0611

Calls to both phone numbers for Beeline subscribers are free

Alternative ways to get advice from a Beeline representative

You have unexpected problems with cellular communication, and you do not have access to mobile phone? Today there are many alternative methods that will help you get a full consultation with a specialist in the shortest possible time.

In general, there are a lot of seemingly working ways to contact the Beeline operator. And if you know current number operator Beeline, free call to the operator should not be a problem for you. In theory. Well, how it turns out in practice - share in the comments. Just try without mate ...

By the way, here's another "secret", but guaranteed way. He will surely help even those who claim that it is impossible to get through to the Beeline operator. Believe me, it is POSSIBLE!

Use a little trick! Call the toll free number 8 800 7000611, just not from a Beeline SIM card, but from any other operator! The guarantee that they will answer you is 100%!

Well, we sincerely hope that from this moment the Beeline hotline will cease to be something unattainable for you :)

And even if you cannot get through to the Beeline operator, you can get expert advice in other ways. The main thing is a little more patience. Good luck to you!

P.S. Huge request. If this article helped you - like it, please Click on the "like" buttons just below

The mobile operator Beeline has its own help desk, designed to provide customers with assistance in solving a number of questions and problems. But, at the same time, the company does not strongly advertise all the available methods of communication with the operator. contact center, therefore, mainly subscribers rely on the autoinformer. If you need united help beeline but you don't know how to call it, then use some of the recommendations suggested later in the article.

Firstly, you can call the operator using a short toll free number, which is known to many -.

Connect with a "live" specialist information center you will succeed if you follow all the prompts of the autoinformer. It is worth saying that at this stage it is not possible to imagine standard set all the necessary keys, by pressing which you can contact the operator. There are several reasons for this, one of which is the presence of different voice menus in each region of Russia. In addition, the autoinformer itself periodically receives changes, so if you do not want to waste time following all the instructions of the voice menu, you need to use the following option.

So, secondly, it's much easier contact the operator Beeline by calling from a landline number or even a SIM card of a completely different mobile operator (any). The company has several numbers by which you can contact the operator and solve specific problems.

If in telephone mode for some reason you have not been able to contact the operator, then you have several more convenient, alternative methods at your disposal. For example, you can send a letter to the address [email protected] that would describe the problem you encountered. Also on the Beeline website there is a menu item "Form feedback», Which can also be used.

Further, it is convenient to call next way- ask a question via SMS by sending it to 0622. You will also receive an answer to the question in the form of SMS. But, remember that this service may be available only from 07.00 am to 22.00 pm Moscow time.

So, today we are going to find out how to call an operator using a short number. "Beeline" (cellular provider) has very, very many such combinations, and this is the problem. Here is a help desk, an operator, and a service that will answer specific question(for example, regarding the Internet, communications, tariffs, and so on). In general, there are a lot of alternatives. In addition, you can put a ban on short numbers in your Beeline account. But you shouldn't do that. Thus, let us, as soon as possible, begin to study our question today. After all, there are quite a few moments worth discussing.

Telecommunications operator

The first short one that we will consider is the one that is responsible for making a call to the cellular operator. It is for this combination that in most cases communication problems and other issues are solved.

If you want to call the operator, then dial 0611 and press the call button on the phone. Now you can wait for an answer. Truth, this method is not particularly good if you want to quickly contact an operator. The fact is that by using the short number "Beeline" 0611, you run the risk of getting on the answering machine, then you will have to long time have a conversation with a robot voice to ask your questions and get answers to them. Thus, let's try to figure out how you can contact the operator.

SMS center

Our mobile operator has special service Beeline. An SMS is sent to the short number by the client, after which it is processed. The result is an independent connection / disconnection of mobile services and a variety of additional packages of opportunities. That is, Beeline has a so-called SMS center. And for him, of course, there is a special number.

Do you want to independently activate the service or refuse it? Then send an SMS with a specific command code to the short number "Beeline" 111, and then wait for the results. All SMS commands can be found at official page mobile operator. There are quite a few of them, you won't be able to remember all of them.

But our conversation does not end there. Indeed, there is still a fairly extensive range of numbers in stock that will help you keep track of the connected services, as well as control the funds on the phone. Let's find out the short reference number "Beeline". After all, it is he who is often used by clients for help and advice.

Background

Of course, if you do not know the operation required to complete the request, then dial the short reference number "Beeline". In truth, it is used as often as calling the operator directly.

Dial 0604 on your mobile phone, then click on the call button. You will be taken to the online directory of your cellular operator. Here you can deactivate Beeline short numbers, refuse connected services, and also start using new packages of features for your phone. As you can see, nothing difficult.

Another point that should be taken into account: if you make calls from a mobile phone using Beeline cellular communication, then all conversations with referral services will be absolutely free. It just can not but rejoice. Thus, let's try to understand what other combinations you can use in order to get some advice from a cellular operator, as well as solve problems associated with a SIM card.

New opportunities

Also, for example, by dialing the short number of "Beeline" (operator), you can find out about all the new products that have appeared with this communication provider. Here are promotions, tariffs, opportunities, and service packages - in general, everything that you may need modern user... It is worth immediately considering one important fact- using this short number "Beeline", you will talk exclusively with the answering machine.

Dial 0606 on the phone, and then wait for an answer. The robot voice will tell you the possible combinations that you will have to press during the conversation in tone mode to switch between the information you are interested in. So, for example, to find out about new tariffs, you will have to press "1", about the Internet - "2" and so on.

Actually this service very convenient and easy to use. After all, the recorded voice communicates absolutely all information about new products in any language. True, the conversation can drag on for 5-10 minutes. Little tip: just stock up on your phone before making a call. free time... And then there will be no problems.

For fun

To tell the truth, there are many different services and numbers of "Beeline". There are services that will gladly answer all your questions regarding entertainment services(like music instead of beeps and so on).

Of course, there is also a special Beeline short number for this service. You just need to dial 0605 on your mobile phone, call it, and then ask your question. The operator (live, not an answering machine) will answer you whatever you ask. In cases where it does not serve the question asked, you will be redirected to a service dealing with the problem. And everything will happen automatically. All you need to do is wait a minute or two for the other operator to answer you.

As you can see, nothing difficult or special. Only the mobile operator has such combinations that help to immediately send a request to the support center and respond via SMS or the message displayed on the screen.

Find out about our tariff

Well, sometimes customers just need to find out the details of the connected tariff plan. Yes, you can go to the nearest cell office and ask for details, as well as view the information in your personal account. Only quite often there is no time for this, or the place is not quite suitable (the computer is not at hand). Then the number * 110 * 05 # comes to the rescue, by which you will receive all the information about your tariff plan. As a rule, it is in recent times send by SMS. True, sometimes this does not happen. Instead of verbal messages, the answering machine will tell you everything. Apparently, it depends on the region of residence.

Roaming discounts

Travelers can take advantage of a combination to help them get some important information... In order not to think about how to find out the short number "Beeline", answering the question about discounts in roaming, just dial 0676 on the phone, and then wait for an answer.

The robot voice will inform you about all new promotions and features that can be activated / deactivated while in roaming. In fact, it is very useful service, but it is not used very often. All due to ignorance of the short reference numbers... Thus, as you can see, you can easily and simply get almost any information that concerns a cellular operator using different combinations on a cell phone.

Internet

Of course modern man cannot be imagined without the Internet. And that is why Beeline has special service, which answers the questions of connecting / disconnecting the world mobile web.

In order to get to this information, just dial 0717 on the phone, and then wait a little. The operator will answer you, who will tell you about the possible tariffs, and will also help you connect the Internet or refuse it. That's all. Today we have learned with you about the most useful and popular short numbers"Beeline", which make life easier for subscribers.

Mobile communication is needed not only individuals but also to corporate clients. Especially for the needs of business, Beeline has prepared many interesting tariff plans and additional services. They allow you to organize corporate communications with free calls inside the company. In addition, Beeline for legal entities will offer many other opportunities - call centers, special traffic packages, fixed office telephony and special business services.

How corporate clients are serviced

Legal entities are serviced in separate offices, where specialists working with corporate clients. Selected issues are decided by telephone contacts- 8-800-700-06-28 for mobile communications and 8-800-700-80-61 for fixed communications. Technical support works around the clock. V large companies is engaged in communication individual person contacting Beeline through offices or a personal manager.

Also for legal entities created their own Personal Area allowing you to control both separate numbers, and their groups. Here you can connect and disconnect individual services, draw up reports, manage corporate address book, work with services from the category "Mobile commerce", carry out corporate SMS distribution. To solve especially difficult problems you can call one of the phones hotline- they are listed above. Payment is most often made by bank details.

The entrance to the personal account for legal entities is located in the "Business" section on the operator's official website. Mobile application, like "My Beeline", but only for legal entities, is not provided.

Services from the category "Mobile enterprise"

• Multichannel telephony for customer calls.
• Call analysis system.
• Cloud data storage (including storage of calls and documents).
• CRM sales management system.
• Corporate messenger for prompt decision business tasks.
• Callback widgets for the site.
• Additional SIM cards for mobile internet.

The monthly fee is calculated based on the number of connected employees. Call 8-800-770-00-08 and get detailed advice on the entire range of services.

Mobile services

Beeline has prepared five basic tariff plans for the choice of legal entities. They differ in the size of the subscription fee and include a variety of communication services. The main difference from traditional tariff plans is the unlimited number of minutes for communication between employees. Let's study the tariffs for legal entities in more detail:

• "For business for 400" - 5 GB included mobile traffic, 100 SMS / MMS and 100 minutes for any Russian numbers, unlimited SMS and calls within the company. Subscription fee is 400 rubles / month.
• "For business for 700" - 15 GB of mobile traffic, 600 SMS / MMS and 600 minutes to any Russian numbers, unlimited SMS and calls within the company are included. The subscription fee is 700 rubles / month.
• "For business for 1100" - 20 GB of mobile traffic, 1500 SMS / MMS and 1500 minutes to any Russian numbers, unlimited SMS and calls within the company are included. The subscription fee is 1100 rubles / month.
• "For business for 1600" - included 25 GB of mobile traffic, 3000 SMS / MMS and 3000 minutes to any Russian numbers, unlimited SMS and calls within the company. The subscription fee is 1600 rubles / month.
• "For business for 3000" - 30 GB of mobile traffic, 6000 SMS / MMS and 6000 minutes to any Russian numbers, unlimited SMS and calls within the company are included. The subscription fee is 3000 rubles / month.

All presented tariff plans work on the territory of Russia without roaming and include intranet unlimited to any all-Russian Beeline numbers. Also, subscribers have access to the gift service "Internet for Everything" for 5 additional devices – great way split the traffic packet between your own gadgets.

On the last tariff plan, legal entities have access to two additional packages- this is 100 SMS and 100 Mb for spending in international roaming (packages are valid in popular countries and CIS countries). In addition, all tariff plans have preferential roaming conditions - incoming, outgoing to Russia, outgoing to other countries cost from 25 rubles / min. The cost of outgoing SMS - from 19 rubles / min. The cost of mobile Internet abroad - from 200 rubles for a package of 40 MB.

Additional services for legal entities - these are SMS-mailings with targeting by parameters target audience, answering machine, mobile payments, the union of fixed and mobile numbers into a single corporate network and much more. For help, contact the Beeline technical support hotline or your personal manager.

Mobile internet tariffs

Internet tariffs will offer traffic packages at better rates. They are called "Fast and the Furious for Business". In total, there are three main tariffs for the choice of legal entities:

• "Fast and the Furious for Business 6 GB" - with monthly fee 390 rubles / month
• "Fast and the Furious for Business 12 Gb" - with a monthly fee of 600 rubles / month.
• "Fast and Furious for Business 30 Gb" - with a subscription fee of 1200 rubles / month.

Voice communication on these tariffs is not possible, but it is possible to send SMS and MMS throughout Russia at 1.5 rubles / min. Additional services - access to zero zones (social networks, blogging and educational platforms), speed extension, fixed IP addresses.

Fixed line tariffs

Fixed communication for legal entities allows you to organize a stationary office telephony and take to the office high speed internet... For telephony, five tariff plans have been developed with a monthly fee of 0 rubles / month:

• "Business communication for 0" - local calls at 2 rubles / min, calls to local mobiles at 2 rubles / min, intercity calls within Russia at 2 rubles / min.
• "Business communication for 1000" - local calls at 0.65 rubles / min, calls to local mobiles at 1.85 rubles / min, intercity calls within Russia at 1.85 rubles / min.
• "Business communication for 2500" - local calls at 0.55 rubles / min, calls to local mobiles at 1.75 rubles / min, intercity calls within Russia at 1.85 rubles / min.
• "Business communication for 5000" - local calls at 0.5 rubles / min, calls to local mobiles at 1.7 rubles / min, intercity calls within Russia at 1.7 rubles / min.
• "Business communication for 10,000" - local calls at 0.45 rubles / min, calls to local mobiles at 1.65 rubles / min, intercity calls within Russia at 1.65 rubles / min.

The cost of international calls is from 15 kopecks / min, depending on the direction.

Also, within the framework of a fixed connection, Internet access is provided - up to 2 Mbit / s for 2600 rubles / month, up to 5 Mbit / s for 3200 rubles / month, up to 10 Mbit / s for 5300 rubles / month. Additional solutions- Managed Wi-Fi, Fixed IP Addressing, VPNs, Hosting server equipment, hosting and much more. You can clarify the cost of services when you connect to the network.