Are you worried about incoming calls from unknown numbers and there is no longer enough space in the black list for them? Or are you tired of dozens of spam SMS messages? These and many other reasons often force subscribers to change their personal phone numbers. Let's figure out what is needed to change the number using the services of the MTS operator. The company prudently reacted to this issue, creating several convenient ways. So, to resolve the problem, subscribers can:
- visit the nearest office of the company;
- by contacting the manager by calling the hotline.
Previously, replacement tools were also present in the user's personal account on the operator's website. This option has recently been unavailable, but most users would prefer this method.
How is the number change on MTS
As we reported earlier, it is impossible to use your personal account to carry out this manipulation. Any mention of this has disappeared from the company's website. Let's consider how the replacement looks in the framework of existing methods.
Through the help desk
You can use two numbers to contact the MTS Help Desk staff:
- 0890 - can be used from mobile numbers connected to this operator;
- 8-800-250-0890 - for calls from numbers of other operators or city phones.
After the connection is established, you can press the number 0 on the keyboard, saving time, without listening to the automatic voice menu. If there are no free consultants, the system will inform you about this, indicating the approximate waiting time. As soon as the employee picks up the phone, you can inform him about the desire to change his phone number.
This procedure can be performed only after the consultant specifies the passport data that were specified when purchasing the room. If the number is not issued to you, then it will be impossible to change it.... After the identity of the subscriber is established, the MTS employee will tell you more about further actions and dictate the phone numbers available for connection.
If among the dictated numbers there is a suitable one, then this must be reported to the operator. The system will process the order and after 24 hours the subscriber will be transferred to a new phone number. If you wish, you can use the “My New Number” service, which helps to inform friends and relatives about the transition.
At the service office
The second, no less convenient way is to visit the MTS customer service center. You must have a passport with you, because in order to perform this service, the employee must make sure that this number belongs to the subscriber. The further procedure is similar to the previous option: an office worker will offer available options, after which you will need to confirm the selected one. It is recommended to reboot the mobile phone after 24 hours in order to make sure that the replacement is successful.
There is another option - to buy a new SIM card and simply install it in the phone instead of the old one. This method is quite logical, but if additional options were connected to the old number or an impressive amount remained on the account, then there is no particular desire to lose this. Therefore, you have to resort to the procedures described above.
If we change the number, all our bonus savings and discounts remain... In addition, you do not have to waste time transferring contact data saved in the memory of the old card. Alas, not every subscriber remembers this when purchasing a new SIM card.
Number change cost
Unfortunately, the official website of the company does not provide information on how much the transition will cost a subscriber. In order to find out detailed information on prices, you need to call the call center or visit the nearest office of the company. It is reliably known that when choosing an option from the gold or silver list, you will have to pay a considerable amount.
To avoid unpleasant situations, the operator has set a limit on the number of transitions - no more than once a week.
Is it possible to return the number back
After replacing, there is a need to return to the old number? Chances are your old number has already been sent for resale and in the near future it will go to another user. You can find out more about this by contacting the operator.
Sometimes there are situations when an MTS subscriber decides to change his phone number. Most often, a new SIM-card is simply purchased for this in a communication salon. But MTS offers its customers to change the number without changing the tariff or concluding a new contract. If desired, this operation can be carried out completely remotely (online).
Why you need to change the MTS number
The reasons for changing the number can be very different. Most often, a person wants to get rid of unnecessary contacts in this way, which he does not dare to directly tell about the undesirability of calls. And also a client who wants to have a more beautiful and conveniently remembered sequence of numbers in it can change the number.
How to change the MTS number
MTS can change a client at any time in any operator's office. When applying, be sure to show your passport. And also the subscriber can leave an application for changing the number in the customer support service by calling 0890.
When you call the contact center, you will need to inform the employee about the desire to change the number, as well as name the passport data or a code word. The service is provided remotely only if there is a sufficient amount on the balance sheet.
Changing the number to any random one will cost 70 rubles .
Important! The company allows to change numbers without concluding a new contract no more than 1 time in 7 days. If less than 7 days have passed since the last replacement of the number, the client will be denied the service.
If you need to change the city number to a federal one or vice versa, then the client will still have to contact the communication salon. This operation is not performed remotely.
How to choose the new MTS number yourself
According to standard conditions, a new number is allocated to the client from the list of free numbers at random. But many subscribers prefer to choose a new number on their own, for example, so that it is easy to remember, beautiful, or simply contains certain numbers that are important for a person.
When changing the number or connecting a new MTS offers to do this using the service "Individual number selection". When changing the number, it will cost 750 rbl.
Important! The choice of numbers is available only in MTS salons.
The cost of a beautiful room depends on its category:
- "Gold" - 1,500 rubles;
- "Platinum" - 5,000 rubles;
- VIP - 15,000 rubles;
- "Prestige" - 20,000 rubles;
- "Premium" - 25,000 rubles;
- Infinity - 150,000 rubles;
- TOP-Infinity - RUB 500,000;
- "Exclusive" - 1,000,000 rubles.
How to find out your new MTS number
After changing the number, the company will inform the subscriber about the new number. But still, not everyone can remember it the first time. In this case, there are 3 ways to find out your current number at any time:
- Using the application for the smartphone "My MTS". It is available for iOS and Android in official stores.
- Through the voice autoinformer. You can call him by phone 0887.
- Via USSD request. It is enough for a subscriber to dial * 111 * 0887 # on the phone and send a call to receive information.
Service "My new number" MTS
The service allows you to notify callers that the MTS customer has changed the number. By default, the called subscriber is sent an SMS with information about the calling number, and the calling subscriber is sent a message with information about the new number.
An MTS client can also switch the “My New Number” service to a one-way mode, in which callers will not receive information about the new number. In this case, a message about the call will be sent to the new number. And also the service supports work in a selective mode. In it, the called subscriber decides for himself who is to be informed of the new number and who is not.
How to activate the service
The connection of the service is made by the client independently. There is no need to pay for the service. It works from the moment of connection for 2 months. Then the client can extend her work for another 2 months. To receive the service, you need to do the following:
- Execute a USSD request from the new number * 250 * ххххххххх #, where ххххххххх is the old number.
- Wait for a message from the operator with a special service number and write it down.
- Make a request from your old phone ** 21 * service number #.
How to use the service "My new number" MTS
The client can independently manage the service. To do this, he needs to know the following commands:
- * 250 * 1 # - setting one-way operation mode;
- * 250 * 2 # - enable notifications for everyone (two-way mode);
- * 250 * 3 # - switch to selective mode;
- * 250 * 22 # - change the notification language for incoming calls.
In selective mode, to send a notification to the caller about a new phone, you just need to answer from a new number to an SMS from the company with information about the incoming call.
For the service to work correctly, the old number must have a positive balance, as well as an active call forwarding service. For a maximum of 1 new phone, you can connect up to 5 old ones.
MTS clients can quickly change their phone number without changing the terms of service. If desired, they can also choose a beautiful room for a fee. And if, when changing a new number, you do not want to lose contacts or miss an important call, then you should use the “My new number” service.
Hello dear readers! In this article you will find an analysis of the ways to change the number on the MTS. Both standard and non-standard. I think you understand that the “Number Change” service allows you to keep a SIM card with the old tariff plan, the same set of services, but set a new number on it. In this case, the old number will become unavailable and will be transferred to the network for sale. They will be able to buy it in at least half a year.
You can find out in several ways, I already talked about them earlier. In what cases may the "Number Change" service be required?
- I want a nice number;
- the old number receives unwanted calls.
- the current number is included in, but you need to call.
- An additional city number was required.
So, what ways are possible to change the number on MTS:
- You can simply connect a new SIM card to yourself, you only need to replenish the balance of the new SIM card. Unfortunately, this method is time consuming.
- You can call and use the service called "Number Change". The service is paid and costs 50 rubles for each shift, while somehow you will not be able to choose a number. For the choice of a beautiful number, you will have to pay extra depending on the category of the room.
- Of course, you can change the number if you go to the MTS communication salon with your passport.
- Alternatively, you can send an application to the fax +74957660058. The application form can be found on the official website of MTS in the section Private clients => Mobile communications => Help and service => VIP privileges => Service.
Of all the listed methods, the cheapest is to buy a new SIM card, since you will not even have to pay 50 rubles for number change services. But it may be important for someone to keep the previous tariff plan and in such cases the service becomes irreplaceable. Please note that it is unlikely that you will be able to return the old number if you use the “Number Change” service.
You can change your number no more than once a week.
The service is certainly not mega popular, but it happens that it is needed. It seems to me that people, on the contrary, try to keep their number, even if they switch to another operator. As I have already said in previous articles.
That's all for today, how do you like the article? I hope you learned something new for yourself. Subscribe to blog updates so as not to miss new interesting information.
Best regards, Bolshakov Alexander.
Change of MTS number, methods, cost, commands.
Navigation
Be that as it may, MTS has an excellent update program for your phone - number change.
Options for changing the MTS number
- For all questions, including changing the MTS number, you can contact the reference number of the MTS telecommunications operator - 0890 ... Only MTS subscribers can call this number, moreover, you must be the owner of the SIM card from which you are calling. After dialing the number, wait until the operator asks you to choose a service from a suitable list, or just press "0" to contact the consultant directly on general issues
- For those who cannot call from their MTS number, you need to dial the number 8 800 2500 890 ... Subscribers of city numbers or other telecommunication operators can also call here.
- A popular option for changing the number is going to the office. You can go there on your own or together with the owner from whom you wish to purchase the number you like. Also, this option should be used if you want to transfer from the number of another telecommunications operator
Who can change the MTS number?
- The MTS number can be changed if you are a subscriber of this operator or want to switch to a telecom company from another operator
- Numbers are allowed only to those subscribers who have no balance sheet debt
- If the SIM card is not issued to you, then your application will not be considered. You need to be the owner of a sim card, have a power of attorney, or ask the person who issued the number for himself to be present during the renewal
- If your SIM card is lost, blocked, then you will also be refused to change the number. The number must be active
- There are times when an MTS subscriber dies, and if relatives want to change the number, then this procedure can be done at the company's office. When reissuing, you need to have your passport, certificate of inheritance and death certificate of the former owner of the number
Can I change the number in my MTS personal account?
It would be suitable for all users of the personal account from the MTS company to be able to change the number without leaving home. But, so far, unfortunately, this option is not available to subscribers.
Perhaps, in the near future, the company's developers will tackle this issue, but for now, use the options listed above.
Number change procedure
- 0890. The number change must be done according to all the rules. For each method of treatment, you need to observe its own nuances. If you wish to choose the first method and call the operator, then prepare information about who the number is issued to. Actually, it should be you. Dial a four-digit number. Without waiting for the listing of all tone commands, select the "0" key. This button will connect you to the operator. Tell us about your desire to change the number. In response, the operator will ask you to confirm the information about the owner of the SIM card. You will need to provide your passport details
- 8 800 2500 890. As in the first method, you will need to give your passport details, only now, in addition to this, you will need a phone number. Having named all the information correctly, the MTS service specialist will accept your application
- Going to the office. More serious questions are being resolved here. If you decide to get a number, simply because you are tired of the old one. Then you will need a passport and a SIM card, which is issued to you. Within a few minutes, MTS specialists will take your data and process your application. If you came to the office with a subscriber from whom you are going to buy a number or change it, then both owners need to have a SIM card, passport and a certain amount of money with them. Next, you write a statement about the change of the owner of the number, and your application will be submitted for processing
Can I return my old number?
As soon as you gave up your number, wrote a corresponding statement, the number is put up for sale. Thus, today or in the near future, your former phone number may have an owner.
But, if in hot pursuit you find him, come to the office or call the support service 0890 , then, perhaps, someone will not have time to buy it. The possibility of such an event is not excluded that you will miss the opportunity to take up the previous contact again.
Then you can call the owner and offer him to buy this number from him, maybe he will agree to your offer.
Number change service cost
The cost of changing the number will cost you 150 rubles. Moreover, this applies to both corporate clients and individuals.
At the time of registration, this amount must be on your account (if you register the number through a call to the operator). If you register a new MTS number at the office, you can pay in cash at the cash desk.
When can I start using the new number?
According to the rules of the MTS company, the number comes into force within 24 hours. Therefore, if you submitted an application on the 28th, then on the 29th it will be active with you.
You can check your number when typing a command *111*0887# and the call key or by calling the number 0887. These requests are not charged
