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How long does it take to troubleshoot Windows 10? It’s better to prepare for the worst in advance

Used by everyone - like experienced users PCs and beginners alike. For any category, the OS has an auxiliary service that allows you to solve problems that arise. While an experienced user can independently figure out this or that issue, a beginner needs help from a computer specialist. In order to help the user find errors in the system and malfunctions in the hardware, the developers came up with a troubleshooting program in Windows 10. Let's take a closer look at it and find out how to use the wizard, in what cases and where it can be found.

Where to find?

The latest operating system update called Fall Creators 1703 brought some changes. Now the troubleshooting wizard can be launched not only through the control panel, which takes a few minutes of time, but also through the system settings interface.

Both launch options give access to the same tool. This means that the Windows 10 troubleshooting wizards in Control Panel and Settings are no different from each other. Let's take a closer look at how to launch the program in both ways.

Via control panel

First, let’s find out the answer to the question. You can open it in several ways:

  • Via search in the Start menu. Just enter the name of the program and it will appear in the search window.
  • The second option is through the "Run" window. To do this, press the combination Win keys+R and enter the control command.
  • Via the command line. If one of the above methods does not work, then open the command prompt (via search or "Run" using cmd commands) and enter the word control.

Next, for ease of searching, you need to switch the type of sections to large or small icons. Then find “Troubleshooting” in the list. On Windows 10, this window provides access to all of the wizard's tools.

Via "Options"

The second option is only available Windows users 10:

  • click right click mouse on the "Start" icon;
  • V context menu click "Options";
  • then go to the "Update and Security" section;
  • Now in the left column select "Troubleshoot".

Ready! Now you know where the Control Panel is in Windows 10 and where the Settings are. Through them you can access the troubleshooting wizard. The interface of these windows looks different, but you will find the same functionality in them, which we will discuss below.

How does diagnostics work?

Before a troubleshooter can help a user fix a problem or problem, it must run a diagnostic test. If you know what you are having problems with, then select the appropriate item in the Windows 10 troubleshooting menu. After launching the tool, a window will appear on the screen searching for the problem. Wait until the process finishes to see possible reason malfunctions. If the assistant successfully finds the problem, all the information will appear in the window and ways to solve the problem will be suggested. If the wizard did not detect a breakdown while scanning the system state, then it will ask you to answer several leading questions to narrow down the search. Select one of the options and click "Next". The tool will scan your computer again for problems in the area you specified and display the result. In the event that Windows 10 troubleshooting takes a very long time to find problems, but does not find anything, you will have to turn to specialists for help or solve the problem on your own.

Usually the problem check takes place within 1 minute. If the program does not offer any further action, but only continues to show the “Problem Detection” window with a creeping line, then try restarting it and scanning the system again. Let's look at all the categories by which you can diagnose your computer. standard means operating system.

Programs

This category addresses issues related to the compatibility of the operating system and installed software (applications, games, etc.). To start diagnostics, you must click on the "Run programs designed for previous Windows versions". Most of the compatibility problems are associated with using older versions of software on Windows 10. This wizard will help you automatic mode fix this problem.

Once launched, the program will automatically scan the system within a few seconds. If the problematic software has not been identified, then you will be asked to select one of installed programs from the list. Next, you can apply the recommended settings to start the program and check its functionality or continue searching for the problem.

Equipment and sound

Here you can find and fix problems with any connected equipment:

  • Device setup. The program allows you to fix all errors related to connected devices, their drivers, and so on.
  • Using the printer. Corrects all problems in the operation of connected printers, scanners and MFPs.
  • Troubleshoot audio recording problems. Will save you from problems with sound recording devices.
  • Troubleshoot audio playback problems.

Network and Internet

In this section, you can diagnose the status of your Internet connection and configure network(access to folders on this and other computers). To start searching and fixing problems, click the "Connect to the Internet" button. In the window that appears, click “Next” to start the operation. After a short diagnostic, the program will ask you to clarify the type of problem - connection failure or lack of access to specific page. In the first case, the computer will check the ability to access the official Microsoft website.

The "Access to" button shared files and folders on other computers" you open the Problem Diagnosis Wizard. As in the previous case, on the main window, click "Next" and wait until the search is completed. To clarify, you must enter the path to the folder you need to access.

system and safety

By using this section you will have the opportunity to correct the following points:

  • errors that prevent updating the operating system;
  • diagnosis and definition unnecessary files and shortcuts, as well as subsequent deletion;
  • Finding power problems and optimizing the system when running on battery power; this function will be relevant for laptop computer users.

Diagnostic problems

Let's figure out what to do if troubleshooting doesn't work properly on Windows 10. The problem may be due to the fact that your copy of the operating system is damaged or infected with viruses. This often happens with pirated versions. Check your computer for malware and clean it.

The second reason is the lack of updates. To ensure that troubleshooting does not freeze when Windows startup 10 or during diagnostics, you need to install everything Latest updates operating system. You can do it like this:

  • open "Settings";
  • go to the "Update and Security" tab;
  • then click on the “Check for updates” button;
  • Install the update if necessary and then restart your computer.

To get help using the Diagnostic Wizard, you must click the Help link in the Troubleshooting window.

Bottom line

Please remember that Microsoft's troubleshooter for operating systems does not always work properly. Often it is not possible to get rid of a malfunction or error in the system using this wizard. However, you can determine the cause and try to optimize your PC using it.

Three years have passed since the official Windows release 10. For this Microsoft time releasing many small and major updates, was able to fix most of the bugs and known issues in new system.

The Windows 10 operating system is stable, faster and better than before. However, you may encounter a problem. For example, Windows 10 may not recognize the connected printer.

To help PC users deal with common problems quickly, Windows 10 includes several troubleshooters—more than 15 to be exact—that can help you fix most known problems in a few minutes. You can find troubleshooting tools by going to the app “Settings” → “Update & Security” → “Troubleshooting”.

Starting with Windows 10 Redstone 5 (version 1809) new option, which automatically troubleshoots common problems on your PC. The Recommended Troubleshooting feature is enabled by default and will automatically fix known issues, thereby avoiding manual editing of the system.

Keep your device up to date in working condition automatically applying recommended troubleshooting solutions for known issues

Here's how to turn Automatic troubleshooting on or off in Windows 10.

Note: This feature is only present in Windows 10 Redstone 5 (version 1809) and later later versions.

Step 1: Open the application "Options" by pressing the Win + I key combination and go to the section "Update and Security""Troubleshooting".

Step 2: In chapter "Recommended troubleshooting" move the switch slider to position "On" or "Off" And your computer will automatically find and fix known problems and problems.

As you can see in the picture above, you can open the link "View Log" to see if your PC has received any troubleshooting recommendations.

To download the program, scroll the page with your mouse roller down and find the button in the text "Download File" , click it and you will be redirected to the download page.


You don't need to press anything else! The download will start automatically after 5 seconds.

The program does not require installation on your computer: you can save it somewhere on your computer in case you ever have problems with the system: indeed, many of them can be fixed without further searching for a solution.

Extract the program from the archive and run it as an administrator. Run as administrator- This required condition, otherwise the program will not work!

As you probably noticed - main drawback This program has a lack of Russian interface language. But in this issue I will try to translate and tell you about all the points of this program to the best of my ability.

FixWin 10 allows you to fix any Windows 10 errors

After launching FixWin 10, in the main window you will see basic information about the system, as well as buttons to launch 4 actions: checking system files, re-registering applications Windows Store 10 (in case of problems with them), creating a restore point and restoring damaged Windows components using the DISM.exe utility.


Before starting work, I recommend that you definitely use the button "Create Restore Point"(Creating a restore point), in this case you can return the computer to the initial state, if suddenly something goes wrong and you want to cancel the changes made by the program.

There are several sections on the left side of the program window, each of which contains automatic fixes for the corresponding errors. First, let's look briefly at each of these sections, and then we'll look at them in more detail.

  • Chapter File Explorer - contains typical mistakes Explorer (the desktop does not start when logging into Windows, WerMgr and WerFault errors, the CD does not work and DVD drive and others).
  • Internet and Connectivity Section - contains errors connecting to the Internet and network ( DNS reset and TCP/IP protocol, firewall reset, Winsock reset, etc. It helps, for example, when pages in browsers do not open, but Skype works fine at this time).
  • Windows 10 partition - contains errors typical for new version OS.
  • IN System section Tools - there are errors that occur when starting system Windows tools, for example, Task Manager, command line or registry editor, disabled restore points, resetting security settings to default settings, etc. These errors may occur if any system applications have been disabled by the system administrator.
  • In the Troubleshooters section - contains buttons to start diagnostics Windows problems For specific devices and programs.
  • And last Additional section Fixes - contains additional tools: such as adding hibernation to the start menu, fixing disabled notifications, internal error Windows Media Player, problems opening Office documents after upgrading to Windows 10

Important point: each fix can be launched not only using the program in automatic mode: by clicking on the question mark next to the “Fix” button, you can see information about what actions or commands you can use to do this manually (if this requires a command or PowerShell, then according to double click you can copy it).


  1. The name of the first error is translated as - The Trash icon is missing from the desktop.(When you click the Fix button, this fix will restore the Recycle Bin icon to your desktop that may have been deleted by some program or virus. It will make minor changes to the registry.
  2. The second mistake is WerMgr.exe or WerFault.exe application error. The instruction accessed memory that could not be read. Click OK to complete the program. (This error may occur due to an issue with reporting Windows errors. Fix 1 will allow you to run diagnostics Windows memory, and Fix 2 will make changes to the registry and disable the WerSvc service.)
  3. The third error translates as “There are no File Explorer options in the Control Panel, this could have been done by an administrator or malware." The Fix button corrects this error.
  4. Correction of the basket, if its icon is not updated automatically (here we mean that when the basket is empty, then its icon is an Empty Basket, but when there is something in it, the basket icon looks filled with pieces of paper. Fix and correct if there is such a mistake.
  5. Desktop won't start (This Fix will help you with next case: If when you turn on your computer, you see nothing but the wallpaper. The taskbar and other Windows components are not visible.)
  6. Thumbnails don't show up in File Explorer. (As you probably guessed, this means that image thumbnails are not displayed, but the default icon is shown instead.
  7. Reset the cart. The cart is damaged. (This Fix will fix all problems associated with the Recycle Bin. However, everything that is in the Recycle Bin will be deleted from it.)
  8. The CD/DVD drive is not recognized by Windows and other programs. This fix will help fix this.
  9. An error called “Class not registered” in Explorer and IE. Fixed with this fix.
  10. There is no “Show” item in the folder properties hidden files, folders and drives"" Occurs mainly if someone accidentally messed up the registry.


  1. The first error in this section translates as “The context menu does not work in IE.” (This fix fixes the bug Internet browser Explore when right-clicking doesn't open the context menu.)
  2. The next error is “There is no internet connection. Problems with the TCPIP protocol." (This fix will make changes to the registry to reset the TCPIP protocol settings.)
  3. The following error, “Problems with DNS detection,” can be fixed by clearing the DNS cache.
  4. The next paragraph translates as “A long list of unsuccessful and installed updates" This fix allows you to clear the history of installed and uninstalled Windows updates.
  5. The following fix allows you to solve problems related to Windows Firewall. Reset Windows Firewall Configuration.
  6. Reset IE settings to default.
  7. Runtime errors occur in Internet Explorer when surfing. (These errors can be caused if the website uses HTML code that is not compatible with the given web browser.)
  8. Next comes a fix to optimize IE for maximum quantity connections when downloading more than 2 files at the same time.
  9. If the “Advanced” tab is missing in the properties of the Internet Explore browser, then this fix will help solve this problem.
  10. And the last paragraph translates as “Problems with your Internet connection? Restore Winsock (Reset Directory)." (This fix fixes dll library responsible for the Internet connection if it was damaged).

Developers from Microsoft are slowly fulfilling their promises, and “Ten” will truly become the most user-friendly of their entire family of operating systems. We received another improvement with the release of the Fall Creators update package 1703 - Windows 10 troubleshooting became available in the system settings. Now you don’t need to spend a lot of time browsing the Toolbar - the main set of diagnostic utilities for troubleshooting problems that arise during computer operation can be found in a couple of mouse clicks.

First, you need to click on the Start button, and then, in the menu that opens, click on the “Settings” icon in the form of a gear:

Or just press the key combination Win+I. The window “ Windows Settings", in which you need to go to the "Update and Security" section. Next, in the menu located on the left side of the window, you need to find and select a subsection Troubleshooting. On the right side you will see a list of all available tools to fix the most common Windows 10 problems:

For example, you have no sound from your speakers. Select the “Sound Playback” section and click on the “Run the troubleshooter” button:

After this, the diagnostic wizard will be launched, which will first collect all necessary information about the system, then search for possible faults.

If necessary, clarifying questions will be asked in which you must select the option you are interested in.

Based on the results of the work, the wizard will give a result - whether the problem has been fixed or not. In my case, for example, the sound does not work because they forgot to connect the speakers to sound card, or the cable from the PC to the speakers is damaged.

Troubleshooting Control Panel

If you are used to working with the good old Control Panel, then there you can easily run built-in troubleshooting using Windows 10. There are all the same options as in the Options menu and even a little more.

So, press the Win+R key combination to make the “Run” window appear:

In the “Open” line, enter the control command and press the “Enter” key. The Control Panel window will open. On the right top corner select view as small icons:

In the general list, find the “Troubleshooting” section and open it. You will see all the means available in the operating system to restore its normal operation.

Troubleshooting operating system boot problems

Unfortunately, you may not always be able to run the troubleshooter in Windows 10 due to the fact that operating system simply won't load, giving blue screen death or freezing at one of the loading stages. What should I do in this case to restore normal booting? The “Diagnostics” mode will help us with this, which allows us to troubleshoot boot problems. You can get into it either by rebooting the OS with the Shift key, or, if the system does not boot, through installation disk or Windows flash drive 10.

On the menu diagnostic mode go to " Extra options" All will be shown here available funds troubleshooting problems loading Windows- choose the one that suits your situation. Most often, this is either troubleshooting problems that prevent the OS from starting normally, or restoring the system using existing ones. In some cases you will have to use . As practice shows, if the cause of the problem is not hardware, then quite often it is possible to restore normal startup of the OS, which will at least allow you to copy necessary files from the system disk.

One of undoubtedly indispensable tools Windows systems 10 - diagnosing and troubleshooting computer problems. Consisting of several child tools, this application makes it easy to solve problems that arise in the system - from audio failure to fixing errors in operation network adapter. But how to use this useful utility"at full capacity"?

Windows 10 Diagnostic Tools

Windows 10 PC Diagnostics consists of 20 tools that identify system problems and fix them.

Run computer troubleshooter

In the Search bar, enter “Troubleshooting” and open the found item.

We need a highlighted item in the results

How errors are corrected

Diagnostics occurs as follows: the running component checks the system state for this moment and compares it with the default initial state. If differences are detected, the tool notifies the user and offers to “roll back” the system to the original settings.

How to use diagnostic tools in Windows 10

After going to the Troubleshooting tool, we see a window in which 4 sections are available to us.

Sections and settings available to the user


Now let's learn more about how to work with tools. Let's look at the example of fixing sound problems.

  1. Select “Play sound” in the troubleshooting window.

    Diagnosing audio problems

  2. Be sure to check the “Automatically apply fixes” checkbox. Click “Next”.
  3. After the system detects problems, you need to apply the proposed settings, if, of course, you want to solve the problem.

    All we have to do is apply the fix

    Sometimes administrator rights are required to apply the settings (select “Run as administrator”).

    Setting up administrator rights

How to remove the memory diagnostic icon from the notification area

Some users don't like the fact that the notification area (the area with small icons in the right corner) is often crowded. Among others, this zone may be occupied by a diagnostic program. How to remove an annoying icon?

Computer diagnostics at startup

Surely most of you are familiar with the picture of a blue screen at startup. The text on it begins with the words “There is a problem on your PC...”.

A picture familiar to most

Why does it start

One of the most common reasons for this failure is incorrect installation system updates. Perhaps you did not have enough patience and turned off the computer when the message “Do not turn off. Updates are being installed” or this happened due to a voltage drop. In any case, this inscription is not accidental, and at the moment the system requires an update adjustment. For those users who are afraid to get involved in the system themselves, we advise you to take the computer to a service center. But if you want to try to do this with improvised means, we follow the following instructions.

How to disable

For subsequent steps, we will need to boot through safe mode.

  1. Click on the notification area (lower right corner) and select the “All settings” tile.

    We need the “All parameters” tile

  2. In the window that opens, we need the “Updates and Security” item.

    “Updates and Security” item

    Now select the item “Recovery” and in “ Special options download" click on "Restart now". We wait.

    Select “Special boot options” and reboot

    When we boot the computer, we enter safe mode. Select “Advanced options” and here the “Download options” tile. As is clear from what is written on the screen, we need to press F4 boot into safe mode. Click.

    Everything is described in sufficient detail on the screen.

    Now is the moment of truth. If the download went well, then the problem causing the blue screen occurred in the software part. Then here, in safe mode, check the computer device drivers (are there any outdated ones) and look at the list of programs - we are interested suspicious programs, the installation date of which coincides with the date the problems appeared in the system.
    If the blue screen also prevents booting in safe mode, the system warns us of a serious hardware problem that needs to be solved in a service center or by rearranging Windows.

How to run a random access memory (RAM) test

There are several ways to do this:

In both cases we are taken to the Windows Memory Checker window. Here we select the option we need.

We have two options for running diagnostics:

The RAM check will begin after the system reboots. You will need to wait some time, during which the current scan status will be displayed on the screen. At the end of the check, the system will restart again. The diagnostic result can be viewed by clicking on the “Memory Checker” icon in the notification area in the lower right corner of the screen.

Identifying network and internet problems

Before you start solving network problems through system tools, make sure there are no network interruptions from your Internet Service Provider. Try rebooting your modem and/or router. If the problem persists, then you should contact yourself simple way solving network problems.

In the lower right corner, look for your connection icon, right-click on it and select “Diagnostics problems” from the context menu.

Select your problem type

After selecting your problem type, simply follow the on-screen instructions.

One of the most common causes of network problems is outdated driver network device. In this case, you need to update it.

  1. Right click on the Start icon. Select "Device Manager".

    Select "Device Manager"

  2. In this window, expand the “Network adapters” item.

    You need to select the network adapter you are interested in

    In the list of available adapters, we look for one that responds to the Internet connection (in the picture this is the second Realtek).

  3. In the context menu, select “Update driver”, and in the window that opens, agree to automatic search updated drivers.

    Select the first menu item

    Now follow the instructions on the screen and close the setup wizard when finished.

  4. Sometimes after installing a driver update, the system may ask to restart. Reboot either immediately or when it is convenient for you.

Problem solved.

Problems with the diagnostic wizard - does not start or freezes

What should you do if you have problems with the problem solver? It sounds strange, but it happens more often than you think.

We need to restart one of the system components. Before proceeding with the following steps, make sure that you are running as a system administrator.

  1. Right click on the Start menu and turn on Control Panel.

    After loading the system, we follow the same path, but now check the box active state. Click OK and reboot again.

Ready. You can run the troubleshooter again.

To solve normal situations and problems during system operation, the troubleshooter is the most suitable option. There are many third party programs and utilities, but, as a rule, Windows 10 copes with failures on its own. Everything that you cannot fix at home becomes a concern service center. We remind you: if you are not sure that you can handle working with system files and settings - it’s better to immediately take the computer to a specialist. Have a stable job!

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