With mistakes system applications sooner or later, almost every user of Android devices faces. And one of the most common and hard to fix is an error in the Services application. Google Play. Most often, it occurs after any user action, but sometimes it occurs spontaneously and unexpectedly, as if out of nowhere.
Today we will talk about the causes of the Google Play Services application error and what to do to fix it.
What is Google Play Services
Troubleshooting methods: from simple to complex
Solutions are listed in order of ease of implementation. If one doesn't work, move on to the next. Or just do what you think is best for your situation.
Setting the date and time
Incorrect date and time settings on the device cause many applications to fail to launch, not only Google Play Services. Also, there are often problems with access to Internet resources.
To fix the error, launch "Settings" (Options) on Android, open the "System" section and the "Date and time" subsection. Set the desired indicators manually or synchronize the time over the network.
Clearing the cache and data of Google Play Services and related apps
Launch "Settings", go to the "Device" section and "Applications". Find among them:
- Google Play Services.
- Play Store.
- Google Services Framework.
Open their properties one by one, click "Stop", then "Clear cache" and "Erase data". If the problem occurs after updating these applications, uninstall the updates. Restart your gadget.
Transferring Google Play Services from SD card to device memory (root)
If some of the applications on your phone or tablet are located on the memory card, it is possible that the Services also got there. If so, transfer them back to the device's memory - to the system folder or custom programs. For this, use any utility that has the function of transferring programs between drives, for example, Link2SD, Files To SD Card, Move to SDCard or equivalents.
Remove recent installed apps
If the failure occurred after you installed one or more new applications, try uninstalling them one by one. Reboot your device after each uninstall.
Checking for viruses and cleaning the hosts file
An unexpected, spontaneous error in Google Play Services and other system apps may be a sign viral infections devices. Especially if it is accompanied by such characteristic symptoms as:
- too much fast discharge battery;
- inexplicable shutdowns of functions most often related to security, as well as the inability to change system settings;
- unavailability of some resources on the Internet (for example, mail, social networks), advertising banners on web pages, redirects to other sites;
- ads on the desktop of the device that are not related to applications;
- spontaneous installation of programs you do not need and the inability to remove them;
- hidden by calls and SMS messages to unknown numbers;
- disappearance of funds from the balance of the phone and electronic wallets;
- sudden removal or disruption of the antivirus.
Our site has already told. But sometimes malware removal alone is not enough, especially when the device is rooted. If the virus has changed system files and settings, they tend to persist and operate even in the absence of the root cause.
Some malware make entries in host file, where, just like on a computer, IP addresses and their associated website names are stored. These entries can also cause a Google Play Services error, so after scanning for viruses, whether they were found or not, you should check the hosts.
User access to the hosts file is possible only on devices where root is obtained. In addition, you will need an explorer application with access to system directories, such as Root Explorer or Total Commander. Desired file located in the /etc folder and has no extension. To open and make changes to it, you need any text editor.
The hosts file consists of a comment block, the lines of which begin with the # sign, and a record block. Comments do not affect anything - they are just reference information, and the entries tell the device at which IP address to look for a particular site on the Internet.
Initially, the second hosts block contains a single entry - 127.0.0.1 localhost, which means that this IP belongs to the device itself. And all sites mapped to 127.0.0.1, it will search on itself.
If you see something other than "127.0.0.1 localhost" in the entry block, delete it.
After saving the file and restarting the device, the Google Play Services error often disappears.
Deleting and re-creating a Google account
They are described in detail in another article on the site, so we will not repeat ourselves. After deletion, create on the device new account, and then once again clear the cache and data of the Services and related applications, as described above.
Reinstall Services (root)
Reinstallation helps to fix the error that occurred after updating Google Play Services or installing the wrong version after manual removal. It is better to download the file suitable for your device from here, since the link contains the old ones, obviously stable versions(how to determine your own, see the section on the causes of the error).
After downloading the application apk file, place it in the /system/app (/system/priv-app) or /data/app directory using the same root explorer or Total Commander. Next, do not forget to give it read and write permission (on Root Explorer, this is done by touching the button circled in the screenshot so that it switches from R / O to R / W) and run the installation.
After rebooting the device, most likely, the error will no longer bother you.
By the way, if the problem arose after updating the Services, it may recur as soon as the device downloads the new version from Play Store. Therefore, you may have to disable the installation of its updates. At least until the true culprit of the situation is found out.
Factory reset and flashing
If all your attempts to resolve the error were unsuccessful, the remaining last resort — reset android to factory settings and flashing. Resetting is a fairly effective solution for all sorts of system problems, but it will not have the desired effect on rooted phones and tablets. In addition, you will lose personal files and settings. Use it only on non-rooted gadgets and only when you have tried all the simpler ways.
The reset function is available through the "Settings" application - section "System" - "Backup and reset", as well as through recovery menu, the method of opening which is usually given on the sites mobile devices various brands.
Flashing an Android device is the same as reinstalling operating system on a computer, that is, this is the most radical solution of all that exists. It doesn't matter to her whether the device was rooted or not. After flashing you will get virgin clean system, mistakes will remain in the past, but you will have to configure and inhabit it again.
operating room android system is a pleasant and high-quality platform for touchscreen smartphones and tablets. And it is worth paying tribute to Google, with each major update, Android becomes more convenient and understandable to users. However, there are a number of problems that are often encountered in mobile devices, regardless of system model and version. We'll show you how to fix the "Google app has stopped" error.
Problem with Google Play Services
Google Play Services are mandatory and necessary element for correct operation the Google Play app store and all apps installed on your smartphone or tablet. If your version of services is outdated, or if you accidentally deleted or corrupted system files, it may cause the app to stop with a "Google app has stopped" error. The solution is simple - just go to official store applications from your gadget and Google services play. In most cases, it solves the problem.
Clear app cache and data
If you have not updated a program for a long time and then decide to upgrade to new version(several intermediate versions have been omitted), then you may have an error. To solve the problem, go to the settings, open the list of all installed applications, open the settings of the program you need and clear the cache and data. It is worth considering that after deleting data, all your saves in the game or program settings will also be deleted. If this does not help, then try simply uninstalling the program and reinstalling it.
Restoring Android Factory Settings
If the two previous methods did not solve your problem, then you should proceed to more radical methods. Go to settings, "Backup and reset" section and perform a factory reset android settings. It is worth considering that all user data available in the system will be deleted. You can read more about how to reset in our.
This problem occurs quite often and if she bypassed you, then you are very lucky. I have repeatedly encountered various mistakes and a completely broken Google Play market on Android, so I share personal experience how can i return to working condition most popular service from Good Corporation.
So, there are various failures in the Google Play Store: technical problems on the service side, constant errors, application crashes and complete inoperability. In this guide, I'll give you a few useful tips how to fix it all.
1. Restart Android
The first step is to restart your device. This usually solves most problems with Google Play. If it doesn't help, move on.
2. Reset your Google Play Market settings
For this:
1. Go to settings.
2. Open "Applications" or "Application Manager".
3. Find Google Play Store in the list and click on it.
4. In the application settings window, select "Erase data" and "Clear cache".
I think this should help more users, but if not, move on.
3. Remove Google Play Store updates
We act in the same way as in paragraph 2, but now instead of "Erase data" and "Clear cache", click "Delete updates".
This will return Play Market to the initial state at the time of installation.
4. Reset your Google Play Services app
Again, go to settings, open "Applications" and find "Google Play Services" in the list. Open it and also clear the cache and data.
5. Clear the cache and data of "Google Services Framework"
Go to "Settings" → "Applications" → tab "All". Select "Google Services Framework". Click "Erase Data" and "Clear Cache".
6. The Google Accounts app is disabled
Go to "Settings" → "Applications" → tab "All". Select Google Accounts. If a this application will be disabled, enable it.
7. Turn on "Download Manager"
In the application section, swipe left to go to the "All" tab and open the "Download Manager". If you have it disabled, click "Enable".
If it is already activated, and the previous tips did not help and Google Play does not work, we move on.
8. Delete your Google account and restore it
You can find out more about this in the instructions:. There, in step 6, select "Delete account".
9. Applications blocking the Google Play Market
Some programs may block Job Play Market. For example, famous application Freedom, which allows you to make in-game purchases for free, can interfere normal operation Google app store.
10. Set up the "hosts" file
If you have the application installed, then this item is for you.
This method requires root rights. You can get them using the following instructions:
First, disable the Freedom application (in the program menu, the “Stop” item), and only then delete it.
Then install the application or . Then find along the way /system/etc/ file "hosts", open it with a text editor and leave only this line (if not, write it):
127.0.0.1 localhost
Save your changes. After that, restart your Android gadget.
11. Reset settings (Hard Reset) Android
This is the most radical method which will delete all data from internal storage. The data on the memory card will remain intact. Full instructions on our website: (follow the link, you need the second method from the article).
This tip will definitely help, so do not be afraid - it can also be used. Create the main thing before backup systems. How to do this, read in paragraph 6 of this manual.
After that, at the first start, you will be able to restore all data from the previously created backup (backup copy).
12. Check Internet connection
Check your network connection. If not a single site opens in the browser, restart the router and correctly.
13. Set the correct time (error "No connection")
If an error occurs: "No connection", although the Internet is working, then this item our instructions should help you.
You put right time and enter the correct timezone. It is best to synchronize these settings with the network. To do this, go to "Settings" → "Date and time" and check the boxes next to the items "Network date and time" and "Network time zone".
14. Google IP Blocking
UPD 04/23/2018 After the ban on Telegram in Russia, Roskomnadzor blocked more than 18 million Google IP addresses, in connection with which many users had problems connecting to the company's services, including the Play Market.
To restore access to the app store on Android, use . Since Google Play does not open, you will also have to download a VPN client (for example,
Nowadays google apps help us to cope with a variety of tasks. In any difficult situation, we turn to Google for help and get a solution. But it also happens that you urgently need a thing in the Google application, and suddenly a pop-up window appears with the inscription: "". And you also have to stop in the middle of the journey. This is very annoying, because you have not received the desired solution and at that moment you were completely helpless.
But do not give up: we will give you simple options that will help you easily solve your problem if you encounter this error. We will also teach you how to get out of the situation if Google Search stopped not on the Google application, but on any other application. We also have an easy solution for situations like screen overlay detection, Google Play services stop working and many other errors for Android devices.
There are several reasons why the Google app might stop working. Maybe the Google app you're using is out of date, or there's another problem with the Google Play app. Trouble may be caused by the lack free space something else on your device. AT this moment we have 3 solutions, of which at least one will help correct this error.
Solution 1: Update the Google app to the latest versions
There can be several reasons for the "Google app has stopped" error, and one of them is related to outdated version the Google Play app installed on your Android device. Therefore, you must update the Google app to the latest versions in order to resolve this issue.
How to update Google Play Services to latest version:
If you have saved in the device settings automatic update Play Store, then the Google app should be automatically updated to the latest version. But due to low connectivity, services may not be updated. You can update the Google app to the latest version from this link.
Solution 2: Clear Google App Cache
Whenever you search for something on the Google app, some data, search results, and search queries are stored as a cache on your device. Google apps can also crash because of the cache. You can try clearing the cache and see if that fixes the problem.To clear the cache of the Google app, run the following actions:
Clearing the cache can fix the bug in the Google app. You can even clear the cache of all apps in the same way.
Solution 3: Clear All Google App Data:
There can be several reasons why the Google app has stopped and the crash may be related to Google app data. Therefore, as alternative solution you can try deleting all google app data. Clearing Google app data will not delete your device's internal data, it will just delete the result of saved search queries that you performed in your Google app.To clear Google app data, run the following actions:
We hope that at least one of the three solutions suggested here will help you deal with the problem " Google app has stopped". If you applied some other solution, and it worked, share it in the comments to the material. Your experience may help other users.
If on Android screen device, a message appears stating that the Google Play Services application has stopped, to fix the problem, you need to clear the cache, re-add Google account or reinstall Google Play Services. One of the listed methods will definitely help to fix the error if done correctly.
Clearing the cache
The method that will be the first to be advised on any forum is to clear the cache of Google Play. You can do this through the Android settings:
- Open the settings, go to the "Applications" section (on some Samsung phones may be called "Application Manager").
- Click the "All" tab to see a list of all programs, including those built into the OS.
- Find the Google Play app and click on it to open additional settings.
- Click Clear Cache to delete temporary files.
To apply the configuration, be sure to restart the device (you can just turn it off and on). If this did not help get rid of Google Play stopping, clear the cache of another application - Google Services Framework. The correct functioning of Google Play Services depends on its work, since the Framework is responsible for exchanging data with Google servers and synchronization of information. The order of the operation will be the same:
- Open the "Apps" section in Settings ("Application Manager" on Samsung).
- On the All tab, find Google Services Framework.
- Open advanced settings and clear the cache.
Reboot your device again and check if the Android built-in app crash is resolved.
Adding an account
So, you cleared the cache, but the problem persists. I get a "Google Play Services app has stopped" error, what should I do next? Try deleting and adding your Google account again. User profile performs great amount functions, so reinstalling it may have a positive effect on the work of built-in Android applications.
- Open the "Accounts" section in the settings (on some firmware you just need to find the "Accounts" field).
- Find your Google account.
- Click on it to open the sync settings. Reveal extra menu and select Delete Account.
Please note that deleting an account will result in the loss of data associated with it. Therefore, it is recommended to make a backup copy of them.
After deleting the profile, go to the settings again and click "Add account". Select Google, enter your email and password to activate your existing account. After re-authorization, check if you managed to get rid of the error with stopping Google services.
Reinstalling the application
How to fix the error if clearing the firmware cache and re-adding Google account did not help? There is another proven way, which is to reinstall the application. The method works equally well on all devices, whether it's a flagship from Samsung or a Chinese budget smartphone.
Reinstallation implies that you first remove the built-in programs. However, this will not work: you can only erase and reinstall updates to Google Services. This will allow you to get current version applications without errors. To be able to erase updates, you must disable the "Device Administrator" feature.
- Open the "Security" section in the settings.
- Scroll down to Device Administrators. Click on it to open advanced settings.
- Uncheck the " Remote control". A window will appear explaining which operations will become unavailable as a result of deactivating the function. Click Disable.
Once Administrator is deactivated, you will be able to manually uninstall and install updates to Google Services. After completing the task, you can re-enable the "Administrator", as this is enough useful feature Android.
To remove app updates:
- Open "Apps" in settings. Click the "All" tab.
- Select Google Services.
- The "Uninstall updates" button will be active. Click on it and wait for the operation to complete.
