Data failure when sending a message how to fix. Why SMS is not sent from the phone and what to do

💡 If Android does not send SMS and you do not receive new message notifications, then using your smartphone becomes inconvenient. You should look for the cause of the failure in the operation of the SIM card, the phone itself and its firmware. About everything in order.

This article is suitable for all brands that produce phones on Android 9/8/7/6: Samsung, HTC, Lenovo, LG, Sony, ZTE, Huawei, Meizu, Fly, Alcatel, Xiaomi, Nokia and others. We are not responsible for your actions.

Problems with receiving SMS on Android

The first tip in case of any problems is to reboot the device. If, after restarting Android, messages still do not arrive, check the settings of the SMS center.

1. Open the Messages app on Android.
2. Click on the button with three dots to bring up the menu. Select "Settings".
3. Under SIM card settings, Advanced, or SMS (the name depends on the phone manufacturer), look for the service center number for SMS. Each operator has its own, you need to find out which number provides yours.

AT SMS settings you can also turn on if messages come without sound, or select a different service.

There is an option that . It all depends on the settings of your SMS message filter.

A third-party service for receiving/sending SMS can be downloaded from Play market. Sometimes third party services on the contrary, they cause problems. If you installed an SMS application, uninstall it and try using the built-in service.

Also, check the status and update the SMSC. To perform this operation, the phone must be rooted (root) and you must:

1. Open the dialer app.
2. Dial *#*#4636#*#*.
3. In the testing menu, go to the "Information about the phone" section.
4. Find "SMSC" and click "Update".

If everything is in order with the settings, then pay attention to the state of the phone's memory and the operation of the SIM card. If the memory is full, new messages may not be stored on the phone. To fix the problem, just remove the extra dialogs. Also, you should check the blacklist.

If on Android Pay If you do not receive a one-time SMS password, then make sure that you use the phone number that you specified in the bank. Then try asking for your password again.
There are times when a text message arrives with a delay of an hour or more. It no longer depends on you or your phone.

If messages do not come only from specific subscribers, then it is likely that they are simply blocked in the settings. Depending on the manufacturer of the smartphone, the names of the items may differ.

1. Open the Phone app.
2. Go to settings.
3. See which phones have been added to the Number Blocking section.

If all else fails, call your mobile operator. Perhaps the mistake is on their side, and they are just now working on fixing it. In some cases, it may be necessary to replace the SIM card while maintaining the old number, but this issue must be resolved at the provider's office.

When you can't send SMS on Android

We will not consider such reasons as a lack of funds on the balance or a wrong number dialed - they can be dealt with without additional instructions.

If Android does not send messages, then the first step is to restart the device, and then check the settings of the SMS center. Make sure the number is correct, or try installing another SMS service, such as Handcent Next SMS.

"Message not sent" appears

You can also try wiping and clearing the cache of the built-in SMS/MMS service.

1. Open the settings, go to the "Applications" section.
2. On the "All" tab, find the "SMS/MMS" application.
3. Click "Erase Data" and then "Clear Cache".

In addition to making calls, mts subscribers quite often communicate by sending short SMS messages. Are you used to communicating with SMS messages, but at some point you encountered a sending problem? Are you not sending SMS messages? We will try to deal with this problem a little lower.

Mobile phone settings

To begin with, it’s worth saying that the request “I can’t send a message” from subscribers is quite common. Therefore, the problem is relevant and requires answers. One of the possible reasons why you can’t send SMS is a settings failure. Maybe it is in the settings that there is a ban (blocking) on ​​the transmission and reception of data. How to fix this problem? Most often, you can do this yourself by changing the settings. Usually they are located in the "Network" or "Communication" section.

If it is difficult for you to cope on your own, then it is best to seek help from a specialist. In a specialized service center, mts will quickly help you solve the problem.

Network settings

Network settings are an equally rare reason why your messages are not being transmitted. This problem is especially common if you have just inserted a new SIM card into your mobile phone. The thing is, if you buy new sim card mts and inserted it into the phone, then you will not be able to immediately send SMS. It is necessary to wait for some time for the operator to send you special parameters for settings.

After the settings come to your phone, the message must be opened and saved. As a result, all settings will be made automatically, and you will be able to fully use the new SIM card.

Mobile account balance

Have you diagnosed your mobile device, but SMS is still not transmitted? In this case, check your mobile account balance. This is a very common and interesting reason. The fact is that if there is not enough money on the balance sheet, then the subscriber's capabilities will be temporarily blocked. Therefore, it is necessary to check the account more often.

If the balance is positive, do not immediately rejoice. It happens that the mts subscriber has a positive balance, but there is not enough money to send messages. If there is a minus on the account, then it is necessary to replenish the balance as soon as possible by an amount that will be enough to send a message.

Phone system failure

Now it's time to find out another interesting reason that may interfere with your communication with loved ones through messages. If your phone is running on an android system, then new versions may be the reason. various programs and all sorts of updates. Very often, after updates, the settings of the phone itself are lost and because of this, messages are not transmitted.

To the delight of mts subscribers, this problem is solved very simply. You just need to return the device to its factory settings, reboot and try to send a message. If messages after that are still not transmitted, then you need to look for another reason.

MTS operator malfunctions

Very often, SMS is not transmitted for the reason that various updates and work are carried out on the communication line. It is for this reason that you may have problems sending messages, as well as making calls. If the operator checks innovations or carries out technical work, then, of course, network failures occur.

How to be in such a situation? Of course, there is little that depends on you. Therefore, you can only call the operator from another mobile device and find out what the problem is and when it will be resolved. If the problem is in technical work or updates, then you will be notified when the situation is improved. Otherwise, this option will not work for you and you will have to look for another reason why sms is not transmitted.

The presence of viruses in the phone

The most common and nasty cause that exists today are viruses. If you have stopped sending messages from your mobile phone, then you will have to think carefully about which suspicious sites you have recently visited.

It is worth noting that getting rid of viruses on the phone is quite difficult, but still possible. First you need to install on your gadget a good anti-virus system and carry out the scanning process. After that, it is recommended to remove everything that has been marked "dangerous". If the problem with sending messages is not resolved, it is best to contact an experienced specialist for help. To be honest, it is recommended immediately after suspicion of virus attacks contact the master.

The above methods did not solve your problem and message passing is still not possible? In this case, you must visit service center mts operator. In order to be served at the customer support center, you need to have a passport with you.

Owners mobile devices often wonder why SMS is not sent from the phone. A similar unpleasant situation associated with the inability to send a message the right person capable of pissing off any client cellular network. What are the causes of problems with sending messages, how can I get out of this situation? All these issues will be discussed in the current article.

Shipping or delivery problem?

Modern Gadgets and Opportunities mobile operators allow their owners to track the full cycle of sending a text message. What stages does it include? The first is sending from mobile device SMS to the server of the company - communication service provider. The second is sending from the server to the number of the specified subscriber. For those people who initiate the submission, the second stage means nothing more than the delivery of the written text to the right subscriber. Delivery may not be made immediately after sending, because the smartphone of a friend or acquaintance can be switched off. In this case big problems the sender does not. However, if you cannot send a message to the server from your device, then this means that there are some difficulties. Why is SMS not sent from the phone?

Most likely reasons for not being able to send text messages

In a global sense, all the reasons that do not allow to transfer important information another person can be divided into two categories: problems with client equipment and difficulties on the side of the telecom operator. If in the first case the subscriber himself can influence the troubleshooting, then in the second case you will have to accept and wait until the problems are eliminated.

Why SMS is not sent from the phone: hardware problem

• One of the most common reasons is incorrect service settings, namely the SMS center numbers in the device itself. Typically, setting required parameters is carried out automatically at the moment when the SIM card enters the slot. However, there are cases when the configuration has to be done manually. If you are tormented by the question of why SMS is not sent from the Tele2 phone, then try in the settings text messages check the specified number by comparing it with the combination that is presented on the operator's portal for your region.

• One more commonplace reason may be a shortage of funds. In this regard, before raising a panic, check the status of the account.
• Problems with the SIM card. If you have only recently purchased a number and you have a question why SMS is not sent from the MTS phone, then it may well be that the services have not yet had time to fully connect. After purchasing the number, it is recommended to wait about a day - it is through given period all services will be correctly activated. If a problem of this nature arose, on the contrary, with old sim card, then it is probably time to change it, since the service life could have expired. To understand what exactly the difficulties are - in a gadget, network or SIM card, it is enough to conduct a test and install the card in another device.
• Mobile device malfunction. You can solve the problem and understand where the “dog is buried” by doing the same test as in the previous case.

Why SMS messages are not sent from the phone: reasons on the side of the telecom operator

• Heavy load on the operator's servers. A similar phenomenon is observed most often in the midst of New Year and other festivities, when many subscribers actively use the services cellular communication to congratulate family and friends. In this case, it is useless to contact the operator with a question why SMS is not sent from the phone. It is necessary to wait until the "peak" of congratulations has passed, and again use the connection in the normal mode.

• Disabled basic service sending SMS. Management of this service, which is basic and is provided on each number "by default", is carried out only by the operator's employees. It may not be available due to the fact that the SIM card was purchased a few hours ago.
• The ban on sending messages has been set. A number of operators provide such a service as sending messages to short numbers, for example, for the purpose of ordering some content. If there is such a prohibition, it will be impossible to send a message. You should contact hotline to the contact center and clarify whether such a restriction exists.

To date, send SMS from mobile phones can do everything from young to old: both schoolchildren and pensioners. After all, there is absolutely nothing complicated in writing a message and choosing from the subscriber list who needs to send a text. And it takes a matter of minutes. But nevertheless, sometimes given function does not work and the person has the corresponding question “Why?”.

This can happen to a subscriber of any cellular communication, including the Beeline operator. There are many reasons why SMS is not sent from Beeline, and all of them are quite easily eliminated, which we will see with you now by reading this article.

What to do?

• First of all, restart your phone. Perhaps some settings have gone wrong and restarting the mobile will be the most simple solution this issue. If that doesn't help, then:
• Check your balance. With a negative balance, SMS will not be sent (unless your tariff provides otherwise).
• The sender may have accidentally blacklisted your number. If this is the case, then calls and sending messages will not be possible until he removes you from this list.
• Also, it is impossible to exclude the possibility that you simply entered the subscriber's number incorrectly (entered a non-existent number, did not add a number, or vice versa wrote one more) - in this case, the phone will detect an error and display "Sending failure".
• If you sent an SMS, and you received a delivery report, money was debited for this message, but in fact it never reached the recipient, then most likely he has exceeded the limit of saved messages. This limit is absolutely in every phone, and as soon as the recipient "cleans up" his messages, your message will be on the screen of his phone. But here, too, there is one “but” - such “undelivered” messages are stored on the network for no more than five days ... After which they are automatically deleted, and the money for them is not returned.
• If SMS is not sent to anyone at all and you can’t get through to anyone, then almost 100% is the case with the SIM card. It can either be damaged or demagnetized - in both cases, you will be left without communication. But not for long. Go to the nearest Beeline communication office and order a new SIM card. Most likely, you will pick it up in the next half an hour, and thus the problem will be solved.
• Surely you can guess why SMS is not sent from Beeline on such holidays as New Year, February 23, February 14, March 8 and others. Naturally, congestion mobile operator. This issue is usually resolved within a maximum of a few days, so here you just have to wait a bit.
• Also, buying cheap phone, especially Chinese made, pay attention to the message settings. As a rule, an SMS center is not indicated there, which, in theory, should automatically appear as soon as you insert a SIM card into your phone or tablet. If the sms center is not specified, then enter it yourself - +79037011111 . And at the same time check the communication channel - it should indicate GSM.

In the end, you can easily call the operator at 0611 and say that you are not sending SMS from Beeline and clarify what to do. As a rule, operators know everything possible reasons and will surely help you to understand this issue.

Articles and Lifehacks

The mobile phone has long been for a person " best friend”and an essential item, and if 20 years ago no one could even think about what a small, but very useful device can change human life, then today the word SMS will not surprise anyone. But, unfortunately, with any technique there are problems, and this one is no exception. What to do if SMS is not sent from the phone? To begin with, do not panic, do not rush to search, but try to solve this problem, having figured out for a start with what can cause it.

Why is my phone not sending SMS?

It would be logical to assume that messages are not sent due to insufficient funds in the user's account. Of course, today many mobile operators provide users with small loans, and if a couple of kopecks is not enough to send a message, then the SMS still goes away, but sometimes you need to connect this service yourself.

In addition to the problem with the balance of the phone, you need to pay attention to the network signal, perhaps it is missing and SMS is not sent precisely because of this. Network problems can also include an increased load on the channel of the mobile operator ( this situation can occur during the holidays when people send each other SMS with congratulations).

In addition, it is recommended to check the correctness specified number SMS center, which can be accidentally deleted (if, for example, a child was playing with the phone), since if it does not match or is missing, it will be impossible to send a message.

How to solve problems with sending SMS

So, and does not send SMS? Based on the reasons described above for which the phone may refuse to send messages to other users, it is not difficult to guess what methods there are to solve them. If the problem is caused by a negative balance, then, of course, it needs to be replenished. If there are interruptions with the network signal, then you can try to restart the phone, for this you need to first turn it off and then turn it on. In the event that the previous two methods do not help and the messages are still not being sent, you need to call the consultant and ask him which number should be specified as the SMS center, write it down, and then check it with the one specified in the settings phone. If the number on the phone does not match the number dictated by the consultant, then you should change it and try to send a message.

Finally, it should be said that if none of the above methods helps, then it is recommended to contact the support service of the mobile operator so that the consultant can solve the problem on an individual basis.