Let's now figure out why you got the message "This accessory is probably not supported by the iPhone." Let's see what to do to make it disappear and what accessories you need to use.
This article is suitable for all iPhone Xs / Xr / X / 8/7/6/5 and Plus models on iOS 12. Older versions may have different or no menu items and hardware support indicated in the article.
Reasons for the "This accessory is probably not supported" message
An error on the smartphone screen is displayed in situations when the user tries to connect an accessory to the gadget through the charging port (Lightning). There may be several reasons for this error:
- IPhone software crashed.
- The accessory does not have an MFi certificate.
- The Lightning port on iPhone is broken, damaged, or dirty.
- The gadget is broken, dirty or damaged.
- The accessory you are trying to connect is broken, damaged, or stained.
Let's take a look at the steps to follow to determine the cause of the error and fix it.
Reconnecting the Lightning cable
In most cases, the problem is easy to fix. To do this, you need to reconnect your device to the Lightning cable several times to try to get rid of this error. In practice, users see that after several reconnections of charging to an iPad or iPhone device, this error disappears.
Change USB port on PC or Mac
If the error "This accessory is probably not supported" appears when you connect your iPhone to your PC or Mac, then a faulty USB port could be the cause of the problem. Apple's gadget should be plugged into a different USB port and see what happens. If the error disappeared when connecting, then there is a chance that the problem is directly related to the USB port on the MacBook or on the computer.
- We connect the Lightning cable to Afyon.
- Wait until the error "This accessory is probably not supported" appears on the display again.
- We reboot the device with the charging cable connected.
- When the devices turn on, check for an error.
Users work around this problem in a similar tricky way.
Trick with error message
We connect the Lightning cable to the Apple device and wait for the error to appear. When the error message is displayed, on the display, you must press the "Close" button and hold your finger on it, and then disconnect the Lightning cable from the device.
Then we reconnect and check if we managed to fix the problem. This method does not often help, but it may work.
We clean the charging port on the gadget
The reason for the error may be due to the contamination of the iPhone charging port. The problem is solved by simply clearing the connection port.
We take a paper clip and try to carefully clean the Lightning connector on the gadget from all the debris that may be there. There is a possibility that dust has collected there or that something has got there and prevents the correct connection with the device.
After cleaning, try connecting the Lightning cable to the iPhone again. It is pollution that has become one of the most common causes of this problem. If it's not a dirty connector, the problem can be serious.
Replacing the Lightning cable
Nothing from the above instructions helps, and you still can't charge your iPhone? An exception method can then be used to determine the cause of the error when an accessory is not supported. The crux of the problem is the Lightning cable or the port on the device for it.
If using a non-Apple third party cable, it should be replaced with an original one with MFi certification. Such a solution will be more expensive, but it will solve the problems.
If the original cable is used, then it could simply be damaged. Apple users often complain about the incredibly fast failure of the Lightning cable. In this situation, you will need to find a new original Lightning cable.
If it is clear that the problem is not in the cable, then the error lies in the port on the gadget. The device could be damaged as a result of some events, after which it became impossible to connect the phone to charging. If you think that the reason is this, then you should contact the specialists at the service center.
IOS is a controversial platform that causes a lot of controversy due to its closed nature and loyalty to the foundations of Apple. One thing cannot be taken away from the system for sure: strict adherence to the standards set by the developer and the protection of the user. Actually, protection sometimes becomes the subject of controversy. Recently, many users have faced a massive problem, the error “this accessory is probably not supported”. Due to the reasons for its occurrence, it often raises questions from a certain category of users.
This is not a critical failure, you shouldn't panic. To begin with, you need to figure out what kind of error it is and where it came from. Its roots date back to iOS 7, when engineers in Cupertino began battling unofficial cables for their phones. In those days, the message “this accessory is probably not supported” was already popping up, but the accessories worked. In iOS 9, this feature was changed so that the unsupported device is no longer functional.
The problem is widespread among the new Lightning cables, and they fell victim to the message “This accessory is probably not supported”. The iPhone 5 was one of the first to receive complaints about this.
The question arises, is this fight against unofficial cables really necessary? Yes, it is necessary, there were many cases when due to a poor-quality wire batteries were damaged, the smartphones themselves were destroyed. There are also human casualties. It is impossible to fight fraudsters by other methods, even on the huge Amazon marketplace, thousands of counterfeits are sold (often on behalf of Apple).
Reasons for the error: lack of MFi support
In connection with the increasing incidence of substandard accessories that negatively affect the user experience and harm iPhone owners, Apple has introduced a certification system for accessories. In general, the lack of a “signature” from Apple is the main reason for the message “this accessory is probably not supported”. The iPhone automatically checks the certification and turns off the gadget in case of any inconsistencies. In order to avoid an error, you need to purchase accessories designed by Apple itself or its partners (the Made for iPhone label is installed on these).
Cause of the error: damage to the accessory
There is another set of circumstances that can lead to the appearance of the message “this accessory is probably not supported,” namely, the integrity of the wire or port. Moreover, even the official cable will not hide from such protection. Even the slightest damage to the insulation can be considered critical by the phone, and that, in turn, will prevent it from functioning. That is why braided cables (titanium or hard rubber) are so popular.
Solving the problem using "Jailbreak"
The problem with unofficial iPhone cables is not a problem at all for those who own a jailbroken gadget. In order to deceive the system, you must use a tweak called "Activator of uncertified Lightning cables" (the author, like the exact name, can be found on the Internet). The tweak is activated as follows:
- Jailbreak is being implemented (if one has not been installed yet).
- Cydia launches.
- Next, go to the Source submenu.
- Add parrotgeek.net/repo as a repository.
- Find and install a tweak.
- Reload the gadget.
In the future, the message “this accessory may not be supported” will no longer annoy the owner of the device. In this case, only the owner of the smartphone bears further responsibility and automatically loses any warranty.
Solving the problem without "Jailbreak"
As obvious and trite as it may sound, the easiest and safest method is to buy a new, official or certified cable (or other accessory). If for some reason this cannot be done and the device has not been jailbroken, you can try to bypass the verification system.
For example, turn the cable over. It may happen that some of the contacts on one side of the cable are damaged, which is why it refuses to work. On the other side, the contacts may turn out to be quite working, which means that the lace will serve for another couple of days or hours. This problem often occurs with Chinese wires, which burn out on the very first day.
You can also turn off the gadget. This applies to In the off state, the power controller in the iPhone continues to supply current to the battery and charge it, but the operating system does not function, which means that there is no one to check the integrity of the wire and whether it has certification, therefore the smartphone will be charged.
If all this does not help and it seems that the problem is not at all in the cable, you can try to clean the port of dust and fine dirt. It so happens that dirt in the inner part of the port causes problems in working with the cable pins.
These little tricks, of course, help solve the problem, and the annoying error that the iPhone gives out: "This accessory is probably not supported" - will no longer be an eyesore. But the risks are great, no one can guarantee that a damaged or unofficial cable will not ditch the battery, so first you should think carefully about getting an official one.
Apple has long been a global leader in the mobile device market. Even though the products are quite expensive, they are still in high demand. There are many reasons for this. First of all, the company's developers offer users innovative technologies, unique design, and excellent technical characteristics. The indisputable advantage of gadgets is their high quality and reliability.
It is considered prestigious to own devices from Apple. Therefore, most people who are able to afford a smartphone or tablet from this company are truly proud of their purchase. But lately, they have been often frustrated by the error notification that appears on the screen when connecting, for example, a cable.
What do you mean, "This accessory is probably not supported"? Every iPhone owner can face this problem. What is the reason for this error? Let's figure it out.
Features of the iOS operating system
iOS is a closed system. It is installed only on Apple devices. After studying all the nuances, users have ambivalent feelings - admiration and contradictions. For example, devices running on iOS are resistant to all sorts of virus attacks. How many people, so many opinions. Therefore, disagreements cannot be avoided.
It is rather difficult to realistically evaluate this system due to its closed nature. However, what can be said with absolute certainty is that the developers have done everything possible to protect users. If you look at it from one side, then such actions are an indisputable advantage. However, most often it is they who create certain problems.
More recently, iPhone owners began to face an error accompanied by the appearance of a message on the screen. Its contents are as follows: "This accessory is probably not supported." The original cable, which is manufactured by Apple, does not cause such problems. But when buying third-party accessories, the system automatically recognizes the threat to the device. More often than not, this is what causes the error message to appear.
The first swallows
For the first time, this problem began to manifest itself in smartphones running on the seventh version of iOS. It was at this time that the developers began an active struggle with unofficial accessories that could be used for "apple" gadgets. This list also includes non-original iPhone charging. "This accessory is probably not supported" - such a message could be seen by connecting it.
But iOS7 still worked with such accessories, and already in the ninth version, changes were applied that led to the fact that the devices completely ceased to function.
Lightning cable
By and large, this problem has spread widely after Apple switched to new cables that are equipped with a Lighning port. It was during their use that the owners of gadgets first encountered such an error. On the screen, messages began to appear with the following content: "This accessory is probably not supported."
iPhone 5S is the first victim to which a lot of negativity has poured from users. On the net you can find a large number of reviews on this topic. Ordinary people do not understand why they need to fight with unofficial accessories. However, if we consider this issue much deeper, then you can find out about such cases when expensive gadgets failed due to a poor-quality cable. Moreover, it was not only the batteries that broke, but the devices themselves turned into "bricks". The worst thing about all this is that even the owners were injured.
Currently, most of the marketplaces are engaged in the sale of fakes. Sometimes they have Apple products for a small price. However, the low cost indicates that this device is not original. Based on this, the company found one and only way out in the fight against fraudsters, protecting both its products and users as much as possible.
Lack of MFi support
The certification system has become the only solution that has made it possible to protect iPhone owners from low-quality accessories. The latter are currently causing great harm not only to users, but also negatively affect the stability of consumer demand. There are already doubts about the quality of Apple products. However, you need to understand that the problem is not with the smartphone at all, if the message appears on the screen: "This accessory is probably not supported."
iPhone 5S and other models report this error if Apple's "signature" is missing when connecting the cable. No handicraft accessory can be certified. The check is carried out automatically. When the system searches for inconsistencies, the gadget is simply turned off. In order to avoid such problems, it is necessary to use only original devices that are produced directly by Apple itself or its partners.
Damage to the accessory
If the iPhone says, "This accessory is probably not supported," you need to check the cable for visible damage. Sometimes the problem is a violation of the port itself or the integrity of the wire insulation. Neither the original accessory nor the fake is immune from this. Surprisingly, even the smallest damage from the phone system can be considered critical. After automatic error detection, the gadget's work processes will be suspended, and a message will appear on the screen: "This accessory is probably not supported."
In order to avoid damage to the cable, it is recommended not to bend it during storage or use. The highest quality models are those that are equipped with a hard rubber sheath or titanium. They are somewhat more expensive than other options, but they have a longer service life.
Jailbreak. We are looking for a way to fix the problem
Unfortunately, currently no system is perfect, and iOS is no exception. Although it has developed high-level protection, advanced users know how to bypass some of the restrictions. In simple terms, then simply hack the system. These actions are illegal, therefore the device will be denied warranty service. Before deciding on such a step, it is necessary to weigh all the possible risks.
So, if there is still a desire to use non-original accessories for the iPhone 5S and subsequent models, then you need to run the activator of uncertified Lightning cables on the gadget.
Step-by-step description of "cheating" the system:
- Jailbreak with TaiG.
- Open Cydia directory.
- The file storage must be updated.
- After that go to the Source tab.
- Activate the Support Unsupported Accessories installation by accepting the terms.
- After completing the process, you should restart the device.
If you implement this tweak on your smartphone, then the message "this accessory is probably not supported" will no longer appear on the screen. However, it must be understood that all responsibility for the manipulations performed lies in general with the owner of the device. In case of contacting the service center, he will most likely receive a denial of service or, as an alternative solution, he will be offered a paid repair.
Search for causes and their elimination
In order to protect yourself from such a mistake, you simply need to purchase a new high-quality cable, no matter how trite it may sound. However, if for some reason this cannot be done, and the message “this accessory is probably not supported” appears constantly on the screen, then you can try some simple actions.
It is recommended to turn the cable over first. Sometimes some of the contacts are damaged on one side, but at the same time remain working on the other. This method will not help get rid of the error for a long time, but it will function for several hours.
If you urgently need to charge the gadget, and an error appears on the screen with the following content: "This accessory is probably not supported", then you can simply turn off your smartphone. In this state, the operating system does not function, and the power controller will still transmit current to the battery.
The reason for this error may be a rather commonplace problem - port pollution. Sometimes in the gadget, fine dirt or dust is clogged directly into the connector itself. It is for this reason that the device stops recognizing the connected cable. To fix the problem, you just need to clean the port.
Finally
This article examined the main reasons leading to an error in the functioning of the gadget if uncertified accessories for the iPhone 5S and other models of the Apple manufacturer were connected. It is important to understand that if a message appears, the phone is not in danger of serious damage. Otherwise, the choice is yours: bypass the system and take risks, or give preference to the original cable.
So, you once again needed to recharge your device from Apple, but this time the message “This accessory is probably not supported” appeared on its display. What is this error, why did it occur and how to fix it - we will consider all this in our today's article.
Causes of the "This accessory is probably not supported" error
For this problem, usually, there are several possible reasons for the appearance:
- A cheap replacement for the original Apple Lightning cable. Some substitutes may work just fine for a long time. However, some of them are categorically rejected by the iPhone or iPad.
- Damage to the original Lightning cable. It's no secret that Lightning cables wear out incredibly quickly. Some users claim that in less than six months their Lightning cable (the place near the connector) wears out and becomes unusable.
- Damaged or dirty charging port. Dust, dirt, or moisture may have entered the port under the Lightning cable, resulting in the error "This accessory is probably not supported."
Fixing the error "This accessory is probably not supported"
Reconnecting the Lightning cable
So, the solution to this problem in most cases is quite simple. First of all, you should try to simply reconnect your device to the Lightning cable several times to try to get rid of the error. Some users claim that after they have reconnected the charger to their iPhone or iPad several times, the "This accessory is probably not supported" error has disappeared.
Change USB port on Mac or PC
Let's say you are facing the error "This accessory is probably not supported" while connecting your iPhone or iPad to your PC / Mac. A faulty USB port could be a possible cause of this problem.
Try plugging your Apple device into a different USB port and see what happens. If the connection error has disappeared, then perhaps you are experiencing some problems directly with the USB port itself on the computer / MacBook.
Some users highly recommend trying this: Connect the Lightning cable to your iPhone or iPad. Wait until the display shows the error "This accessory is probably not supported" again. Then reboot your device with the charging cable connected. As soon as it turns back on, check for an error. This is how people get around this problem from time to time in a cunning way.
Trick with error message
So, if none of the above helped to solve the error "This accessory is probably not supported", then you can resort to one little trick with the message itself. Connect the Lightning cable to your Apple device and wait for the error to appear.
As soon as it appears, press and hold the "Close" button on the display, and then disconnect the Lightning cable from the device. Then plug it back in and see if the problem has been fixed. This method helps very few, but, as users note, it sometimes works.
Cleaning the charging port on the device
As we already stated in the reasons, the error "This accessory is probably not supported" can appear due to a dirty charging port on your iPhone or iPad. The problem can be solved by a simple cleaning port of the connection.
Grab something like a paper clip and gently try to peel anything out of the Lightning connector on your device. Perhaps dust has collected there or something has got into it that does not allow establishing a correct connection with the device.
Once you're done cleaning, try connecting the Lightning cable to your iPhone or iPad again. Contamination is the second most common cause of this problem. However, if this was not the case, then we have sad news for you.
Replacing the Lightning cable
Ok, obviously nothing helps and you can't charge your Apple phone or tablet. By the method of exclusion, it is not hard to guess what is the reason for the error "This accessory is probably not supported" - a Lightning cable or a port for it on the device.
If you are using a non-Apple cable, try replacing it with the original one. Yes, this solution will cost you a lot more, but it will definitely solve the problem. If you are using the original cable, then it could simply be damaged. Apple users are constantly complaining about Lightning cables failing incredibly quickly. In this case, you will need to find a new Lightning cable.
Well, if you realize that the problem is not in the cable, then it definitely lies in the port on the device. It could be damaged due to some events, after which it became impossible to connect the charging to the phone. If you think that this is the case, then we recommend that you contact the service center.
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Hello everyone! In the iPhone 7, Apple removed the 3.5mm headphone jack and most likely will not revert to this obsolete (in its opinion, arguable) interface in all subsequent models of its mobile devices. This means that, willy-nilly, Lighting-headphones (or special adapters) will gain popularity. There is simply nowhere to get away from - you want to listen to music.
No, of course there are also Bluetooth "ears", but they have a couple of significant drawbacks. Firstly, they are not included with the iPhone. Secondly, the price. Therefore, congratulations to all of us - the era of a new interface has come. But along with this "wonderful" event, as usual, problems come - where can we go without them? The fact is that in some cases the iPhone may either not see the Lighting-headphones at all, or they will simply turn off after some time, and the user will see the inscription on the screen - “the product is not supported”.
Why is this happening? Let's figure it out now, let's go!
In addition to headphones, the article should also consider adapters with Lighting to 3.5 mm. Indeed, in essence, it is practically the same thing. Their input is the same, but only the output will differ - either two ears or a 3.5 mm interface.
Probably, it is worth starting with "global" problems and listing the reasons why the headphones in the iPhone do not work at all:
But do not immediately run to the workshop, because there is another reason for the inoperability of the "ears" and it, in my opinion, is the most common. True, most often she has slightly different symptoms ...
Let's imagine that the headphones still work through the adapter. However, they do it in a strange way ... after a while they turn off (an inscription is displayed on the screen - the accessory is not supported), and the sound starts to be output to the speakers. And if you pull them out and insert them, then nothing changes. It saves for a short time, but after a couple of songs the shutdown is repeated. What is the reason?
It is worth noting the main thing: it's not about the software - flashing, resetting, and other manipulations will not help.
It's simple - the problem lies in the Lighting headphones and adapters themselves, since such problems occur only with non-certified accessories. "The Chinese do not sleep" and the market is simply overwhelmed with non-original products.
Moreover, sometimes it is very difficult to distinguish them visually - they look exactly like real Apple accessories. But there is one trick here, which they have not yet learned to fake - just connect the adapter to the Lighting connector of the iPhone, look at the screen and ... in the pop-up window it may be written:
Only the last inscription indicates that you are using a certified accessory. Everything else may indicate that the adapter is not original, which means you need to prepare for poor sound quality, periodic shutdowns and other "joys".
Why is this happening? The fact is that Apple uses a special chip in its Lighting accessories, which ensures full compatibility and high-quality work with iOS devices. And so far, apparently, it has not been possible to forge it.
Conclusion: stock up on money and go to the store for "real" headphones (adapters) with a Lighting connector. Everything that can be ordered in China (costing 100 rubles per kilogram) will either not work immediately or after the next iOS update. At least this is the situation at the moment.
