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The software package “Master Agent. Possibilities of using the Master - Tour program in the work of a travel company

MASTER TOUR

The software package consists of several workplaces:

Formation of a tourist product;
- sale and registration of tour packages;
- work with partners;
- work on the Internet;
- RM of the cashier (RM - workplace);
- RM of the financial director;
- RM of the base administrator.
- sending faxes;
- sending faxes via the Internet;
- sending messages by E-Mail;
- statistical reports on the database;

We can say that the software package allows you to implement almost all the functions necessary for the functioning of a tourist office. The software package allows you to: form a tourist product, calculate the expected profit for the tour and the size of the agent's commission, arrange any number of tourists for any tour in one or several tours, print the entire package of necessary documents (tourist tickets, various lists of tourists, vouchers, questionnaires to the embassies, financial reporting forms, etc.), control the conduct of the tour. The software package allows you to quote any services that make up the tour, which excludes the possibility of resale. The software package allows you to track the progress of payment for the tour and assess the current financial condition of the company. The software package implements a multi-currency mode, that is, when describing a tour, you can determine the cost of services in different currencies.
All reports are made in MS Word or MS Excel format, which is very convenient for travel agency personnel.

The program implements the following interfaces:

With programs for sending messages by E-Mail, supporting MAPI - interface;
- with the program of sending faxes "Delrina WinFax Pro".
- with the system of sending faxes via the Internet "Global-Fax".
- exchange between products of the company "Megatech" using XML "MasterML".

Dignity.

- main advantage : "Master-Tour" is a really working program. To date, the total number of tourists conducted through the program in different companies approaches the figure of 500,000.

- "Master Tour" is a universal and very flexible program. It allows you to work with both group and individual tours of any complexity. The developers of the program guarantee that they will be able to form and calculate any tour used by the travel agency.

- "Master-Tour" allows you to quote and track the load of any service that makes up the tour, not just air travel or hotel accommodation. In fact, the program allows you to control the passage of the tour at the level of any service included in it.

- "Master-Tour" has a fairly simple interface close to the interface of standard Microsoft products.

Already today "Master-Tour" can work in remote access mode in real time (for example, via the Internet).

Currently, "Master-Tour" is becoming a standard in the automation of travel agencies.

- "Master-Tour" is used as a basis for further projects related to the automation of the tourism business.

Short description.

Perhaps today you will not find a tourist office that does not have at least one computer. But few people think about the fact that this rather expensive technique is used in most cases only as an ordinary typewriter. The product of the Megatech company, the MASTER-TOUR software package, is an attempt to change this situation.

"MASTER-TOUR" is a software package that turns the work of a tourist office employee of any rank into creativity: you always have at your fingertips any information about each tour, about each client, about each partner and mutual settlements; accuracy in performing tour calculations; instant filling of any standard forms of documents: questionnaires, booking sheets, vouchers, rooming lists, travel vouchers and so on.

The philosophy of the program is based on the concept of not a tour, but a service - a small "brick", which together with other services makes up the program of any tour. Moreover, any other tour or package (a set of services provided by the receiving tour operator) can become such a "brick" (functional element) if they are included in the program of another, more complex tour. Such a composition allows the manager, while working with the client, to add, or if allowed by the senior tour manager to delete, any service, even from the standard tour program.

The program can be roughly divided into five functional blocks.

The first and main block - "Tour Designer" - is designed to form packages of services and tour programs ready for sale, calculate their cost, calculate profits, commissions, etc., and each service, for example, the cost of staying at a hotel, may be different and depend on the host tour operator or even the package in which this hotel accommodation is used in combination with these services and transfers. By entering "net" prices for services, changing the profit or "gross" prices, the manager gets the opportunity to calculate the cost of the assembled block (tour) for different seasons, to assess the competitiveness of the tour and, as a result, to form an optimal tour. It should be noted that the program has a flexible pricing device that allows you to distinguish between prices for services sold to a client in a package or individually, prices for the same services offered by different partners, as well as the amount of commissions given to partners when selling a tour.

The second block of the software package is "Realization of a tourist product". Quickly composing a tour according to the individual client's request or calling the program of a standard tour (while selling a tour, the client can be shown a graphical view of any service that is part of the tour - the type of hotel, hotel room or attractions included in the tour program). Having entered the passport data of clients, the manager gets the opportunity to generate all the documents necessary for registration (contracts, vouchers, lists of tourists, questionnaires to the embassy, ​​etc.) automatically. All reports are made in the format of the popular Microsoft Word for Windows editor, which makes it easy to edit them if necessary. In addition, the program has a built-in mode for sending faxes via modem. Any of your documents can, if necessary, be sent to one or several places at a convenient time for you. If you have chosen deferred faxing, the program will start sending your faxes to the numbers you need at the specified time.

The third block "Working with partners" - allows you to create a database of your partners, information from which is used by the faxing wizard, each partner can be assigned certain attributes, assign a commission depending on the tour.

The fourth block of the software package is "Financial condition". The program allows the cashier to print income / expense orders, invoices, various financial reporting documents, export data to the 1C accounting program, makes it possible to control settlements with partners and client payments for tours, to assess the real financial condition of the company at a given moment in time.

The fifth block of the software package is "Administrator". This block of the program should help your company to organize safe work. You can define the powers of work in the software system for each employee of the company - from defining what modes an employee can work with, to what tours, countries or individual services he has access to. In this part of the program, you have the opportunity to customize the templates of the output documents (reports).

The sixth block of the software package is reference. In this section, the formation of countries, cities and hotels takes place. Your manager can easily add a new category - any other directory.

The program has, in our opinion, a pleasant graphical interface, where all modes are interconnected. For example, during the registration of a tour, a manager can refer to a database of partners and refresh in his memory the graphic images of hotels intended to be included in the tour.

Within the program, the possibility of remote access is realized by the agency-operator, which allows the manager of a travel agency, having connected to the server of the tour operator, to assess the availability of vacancies and make a reservation.

The structure of the program allows it to become a universal means of automating any tourist office - from a travel agency to the largest tour operator.

The cost of the program includes about 40 standard types of documents (reports) - these are all kinds of lists, booking lists, travel vouchers, settlement lists (rooming lists), statistical reports, questionnaires to the embassies and other reports that are easily customized for a specific company.

The purpose of the complex is similar to the previous one.

The complex allows you to form a tourist product, calculate the expected profit from the sale of the tour and the amount of commission to the agent, complete groups of tourists, generate the entire set of documents for processing the sale of the service: air travel, transfer, hotel accommodation, several excursions, visas, insurance and additional services specific to the tour ...

The complex is implemented in the form of two modules: tourist and financial.

The tourist module implements the functions of forming and selling a tourist product, working with partners and accessing the Internet. In the administrator mode, the rights of access to the infobase are differentiated - the sales manager, as a rule, receives the right only to sell, but not to form the finished product.

The financial module is designed to generate statements of settlements with agents, partners, reflecting the movement of funds at the cash desk, assessing costs and financial results for the arrival and for the enterprise as a whole.

As a means of processing requests for teamwork, the SQL Server program of the company "Centura" is used.

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Master tour

The tasks of automating a company arise from the moment of moving to a new office or from the moment when the capabilities of existing communications become insufficient for effective work. Speaker Sergey Kobyzev (MEGATEK) spoke about his vision of the problem and the experience of his company. His main recommendations were:

  • The use of integrated chipsets and a reasonable set of peripherals in an office computer (motherboards based on the Intel 810 chipset, performed, for example, by Chaintech; a Fujitsu or IBM hard drive with 5400 rpm and a minimum capacity of about 6.4 Gigabytes; 64 megabytes of memory; do not save on CD, as it is necessary to work with modern advertising materials; and no Refurbished components).
  • The principal requirement for monitors is 800 by 600 resolution. Manufacturing firms, smoothly shifting emphasis towards seventeen-inch (17 '') models, are beginning to forget about the quality of fifteen-inch models. Therefore, the $ 100 difference will pay off with the longevity and greater efficiency of the employee.
  • Upgrade, as a type of activity of computer specialists, is quite a satisfying piece of bread and butter, but for the consumer, upgrade is in some cases unprofitable. It can be considered acceptable to increase memory on old machines up to 32 or 64 megabytes or replace hard drives of very small capacity, i.e. up to 1 Gigabyte. Replacing processors, motherboards and cases cannot be considered acceptable in most cases - it is cheaper to buy a new machine.
  • Buying a second computer is a smart time to build a local network. Building a network on twisted pair (in terms of reliability and scalability it surpasses coaxial cable) and two-standard equipment - 10/100 Mbit hubs (with the ability to connect and an old laptop). We must not forget about uninterruptible power supplies (on computers of ordinary users - the most inexpensive ones, from $ 50, on a server - from well-known manufacturers (such as APC) for 30-40 minutes of battery life.
  • In terms of the aggregate costs, the purchase of an office machine in parts and assembly with the involvement of third-party, but “our”, interested specialists, ultimately justifies itself both economically and politically.
  • It is preferable and much more reliable to use a fiber-optic cable than a copper one (which was clearly "demonstrated" to us by the strongest downpour that day in Moscow). And it is necessary to completely abandon the wires "on the floor" in your office. Stepping over them shortens the life of the system tenfold.

In the second part of the seminar, Vitaly Golovchenko (MEGATEK company) spoke with his vision of the approach to choosing software for intra-office work and for creating his own online store.

The program complex of a travel company is the creative work of its employee, when the necessary information about each tour, about each client, about each partner and mutual settlements is always at hand; instant filling of any standard forms of documents: questionnaires, booking sheets, vouchers, etc.

The philosophy of the program is based on the concept of not a tour, but a service - a small "brick", which, together with other services, makes up the program of any tour. Moreover, such a "brick" (functional element) can be any other tour or package (a set of services provided by the host tour operator), if they are included in the program of another, more complex tour. This composition allows the manager to add, or, if authorized by the senior tour manager, remove any service even from the standard tour program while working with the client.

"Design of tours" - a mode intended for the formation of packages of services and tour programs, ready for sale, calculation of their cost, calculation of profits, commissions, etc.

When working with a client, the manager gets the opportunity to change the program of a standard tour (while showing a graphic view of the hotel, the interior of its rooms) in accordance with the wishes of the client and automatically receive the final cost of the tour. The program detects the availability of free space for quota services, which prevents resale.



Having entered the passport data of clients, the manager gets the opportunity to generate all the documents necessary for registration (contracts, vouchers, lists of tourists, questionnaires to the embassy, ​​etc.) automatically. All reports are made in the format of the popular Microsoft Word for Windows editor, which makes it easy to edit them if necessary.

The program maintains a database of company partners, information from which is used for sending faxes and e-mails. A database of regular customers is also maintained, which allows you to conduct personal work with them.

Financial module of the program allows you to control payment for tours by clients, mutual settlements with partners, assess the real financial condition of the company at a given moment in time, print cash receipts / debit orders, invoices to the cashier.

Software complex "Master-Web" is developed on the popular tool for creating Web-applications Centura Web Developer using Java technology and is used by tour operators to list their tours on the Internet and the subsequent possibility of booking them. Computer requirements for installation: Pentium-133 and higher, 64 MB RAM, 100 MB hard disk space. The remote client can work in several modes:

  • guest mode,
  • travel agent mode,
  • full access to the information of the tour operator.

The work of a remote client, when booking a tour, will happen in the same way as a simple work in a browser when viewing HTML pages. Agencies do not need to install special software on their own.

Automation software for tour operators and travel agencies

The "Master-Tour" software package is designed to automate the office activities of tour operator companies that send and receive tourists. The program has been developed and supported since 1995. To date, more than two hundred installations of the PC "Master-tour" have been produced.

The main functions and capabilities of the "Master-Tour" program:

We can say that the program allows you to implement almost all the functions necessary for the functioning of a tourist office. The Master Tour allows you to:

1.form a tourist product

2.calculate the expected profit for the tour and the size of the agent's commission

3. to issue any number of tourists for any tour in one or more tour packages

4. print out the entire package of necessary documents (travel vouchers, various lists of tourists, vouchers, questionnaires to the embassies, financial reporting forms, etc., all reports are made in MS Word or MS Excel)

5.control the conduct of the tour

6.quotate any services that make up the tour, which excludes the possibility of resale

7.Track the progress of payment for the tour and evaluate the current financial condition of the company

8.determine the cost of services in different currencies

9.send messages by E-Mail, supporting MAPI - interface

10.set up access rights to various functional blocks of the program

Advantages of the "Master-Tour" program:

1.Real work of the program in more than 200 travel companies in Russia

2.Universal and very flexible program - allows you to work with both group and individual tours of any complexity

3.Allows you to quote and track the load of any service that makes up the tour (not only air travel or hotel accommodation)

4.has a fairly simple interface close to the interface of standard Microsoft products

5.there is a possibility to work with the program in remote access mode in real time (for example, via the Internet)

6. All modes of the program are interconnected, for example, during the registration of the tour, the manager can refer to the database of partners and refresh in his memory the graphic images of the hotels intended for inclusion in the tour.

7. the program implements the possibility of remote access agency - operator, which allows the manager of a travel agency, having connected to the server of the tour operator, to assess the availability and make a reservation.

8.the program includes about 40 standard types of documents (reports) - these are all kinds of lists, booking sheets, travel vouchers, settlement sheets (rooming lists), statistical reports, questionnaires to the embassies and other reports, the appearance of which is easily customizable

9. ready-made solutions for the relationship with the office of the host company "Master-Interluk"

10. ready-made online store based on "Master-Tour" - "Master-Web"

11. relationship with the program for travel agencies "Master Agent"

12. great opportunities for expanding the program and add-ons (creating new reports, communication with 1C ...)

The "Master Tour" program is divided into several functional blocks:

"Tour Designer" - is intended for the formation of packages of services and tour programs, ready for sale, calculation of their cost, calculation of profit, commissions, etc., and each service, for example, the cost of living in a hotel, may be different and depend on the host tour operator or even a package in which accommodation in this hotel is used in combination with these services and transfers. By entering "net" prices for services, changing the profit or "gross" prices, the manager gets the opportunity to calculate the cost of the assembled block (tour) for different seasons, to assess the competitiveness of the tour and, as a result, to form an optimal tour. It should be noted that the program has a flexible pricing device that allows you to distinguish between prices for services sold to a client in a package or individually, prices for the same services offered by different partners, as well as the amount of commissions given to partners when selling a tour.

"Sales of tourist products". Having quickly compiled a tour according to the individual client's request, by entering the passport data of the clients, the manager gets the opportunity to form all the documents necessary for registration (contracts, vouchers, lists of tourists, questionnaires to the embassy, ​​etc.) automatically. All reports are made in the format of the popular Microsoft Word for Windows editor, which makes it easy to edit them if necessary. In addition, the program has a built-in mode for sending faxes via modem. Any of your documents can, if necessary, be sent to one or several places at a convenient time for you. If you have chosen deferred faxing, the program will start sending your faxes to the numbers you need at the specified time.

"Working with partners" - allows you to create a database of your partners, information from which is used by the faxing wizard, each partner can be assigned certain attributes, and commissions can be assigned depending on the tour.

"Financial condition" - allows the cashier to print income / expense orders, invoices, various financial reporting documents, export data to the "1C Accounting" program, makes it possible to control settlements with partners and client payments for tours, assess the real financial condition of the company at a given time ...

"Administrator" - organization of safe work. You can define the powers of work in the software system for each employee of the company - from defining what modes an employee can work with, to what tours, countries or individual services he has access to. In this part of the program, you have the opportunity to customize the templates of the output documents (reports).

Help block. In this section, the list of countries, cities and hotels is edited. Your manager can easily add a new category - any other directory.

Network: In the office of the company, any network software can be installed that supports one of the protocols: TCP / IP, NetBios, NetBeui, IPX / SPX (MS Network, Novell, etc.). The basic network is MS Network, as it is more convenient for administration and promising in terms of implementing remote access (access to global networks, for example, the Internet).

Server computer: Pentium II-300, 128 MGB RAM. Base + software takes 35 MB or more on the hard drive.

Client computer: Not lower than Pentium-100, 32 MGB RAM. The client part on the hard drive takes about 40 MGB.

Technical characteristics of "Master-Tour".

The program is written in a client-server architecture. Almost any DBMS that supports a SQL interface (Oracle, MS Sql Server, DB2, etc.) can be used as a database server. The base server is the "SQL Base 7.0.1" DBMS of the American company Centura, which, from the point of view of the "Master-Tour" developers, is optimal according to the "Price-Performance" criterion for the tourism subject area (which is important in light of the approaching era of licensed-clean work in Russia ).

The client part is written in MS Windows environment (Windows 95, Windows 98, Windows NT, Windows 2000) in SqlWindows 5.04 environment - 16 bit version and in Centura Team Developer 1.1.2 and Centura Team Developer 2000 environment - 32 bit version.

PC "Master-Tour" prices 1 cu = 1 euro

Version Number of workplaces of PC "Master-Tour"
Master Tour Light 660 USD 1050 USD $ 1,500 not supplied
Master Tour Standard $ 1200 2010 USD $ 2960 $ 3,810 $ 4560 $ 6210
The price includes: installation kit for PC "Master-Tour" on CD, including MS SQL Server 2000 Desktop Edition (up to 10 users), 6 months of technical support. For the Standard version, 1 year of technical support.
Master Tour Professional - 3510 USD $ 4460 $ 5310 $ 6060 $ 7710
The price includes: Add-ons (Simplified entry, Import of price lists, Service Master-Service), Development of 5 additional reporting forms for PC "Master-Tour", installation kit on CD media, including MS SQL Server 2000 Desktop Edition server (up to 10 users ), 1 year of technical support.

PC "Master-Tour" update:

Additional modules:

PC add-ons "Master-Tour" Fast booking Consular questionnaires and air ticket printing Simplified input Import of prices
is free $ 80 500 USD 500 USD
Master-Tour Developer Library (SDK) Library read access Read and change access *
is free 1,000 USD
* When used, the cost of support and updating of the software package increases by 50%. For version 2005.1 Monthly subscription service is required
Reporting forms in PC "Master-Tour" Development and adjustment of an individual reporting form Ready-made reporting forms
When concluding a subscription agreement Without a subscription agreement
from 15 USD / hour $ 25 / hour $ 50

Additional services:

MASTER AGENT program is designed to automate the activities of a travel agency and has existed since 2000. During this time, dozens of small and large network agencies working in various areas have become our clients, and their number continues to grow.

The program is designed for a user with basic computer skills, basic knowledge of the Microsoft Windows operating system, as well as basic skills in working with the Microsoft Office suite. No special technical knowledge is required to work with the program.

The main functions of the program:

1. Work with vouchers: creating vouchers, printing the necessary documents, monitoring the status.

2. Working with payments: carrying out mutual settlements with customers and suppliers.

3. Working with the customer database.

4. Implementation of interaction with external information retrieval systems.

5. Import of applications from online booking systems of tour operators.

6. Printing of documents (voucher, "Booking List", "Service Agreement", etc.)

7. Exchange of data during booking with the tour operator.

8. When making a payment, accounting for cross-rates of currencies, interest on conversion, taking into account the office of the payment

9. Statistical data processing

Advantages of the program:

1. Ability to work both in single-user (local) and network mode.

2. There is no need to fill out reference books before starting to work with the program.

3. Storing in the program logins and passwords for online booking systems of tour operators and automatic login to the online booking system without re-authorization.

4. Possibility of expanding the description of the client and the voucher by dynamically creating additional description fields.

5. System of access control at the level of user actions.

6. Ability to connect additional reporting forms.

7. Simple, intuitive interface in the style of Windows XP.

8. The program is delivered with the 9Rays report generator "Report Sharp Shooter". Using the report generator allows you to speed up the creation of a report, as well as to simplify the process of creating new reports. The delivery of the program also includes a report designer that allows you to create new and edit existing reports on your own.

Requirements for software and hardware:

Microsoft Windows 98, NT 4.0 SP6a, Me, 2000 SP2, XP, Server 2003 or newer.

Microsoft Internet Explorer 5.01 or higher.

TCP / IP network - for network operation.

Internet access - for data exchange with the tour operator.

Specifications:

The program is written for the Microsoft .NET platform. The program is based on a three-tier architecture; interaction between the client program and the application server is carried out through the Remoting technology. Microsoft Jet 4.0 (Microsoft Access 2000 core; MS Access itself is not required) or Microsoft SQL Server 2000 are used as DBMS. TourML format is used for data exchange with external systems.

1.u.u. = 1 euro

Included in cost: 6 months of technical support, installation kit on CD.

Updating the PC "Master-Agent":

Databases used:

For Light version: Microsoft Jet 4.0 DBMS (Microsoft Access 2000 core; MS Access installation is not required)

· For the Standard version: MS SQL Server 2000 Desktop Edition.

Master-Web.

The Master-Web software package was developed for companies working with the Master-Tour PC and is intended for publishing on the Company's website up-to-date information on prices, tours, vacancies and terms of sale of services. The first version of the program appeared in 1997 and has been refined and improved since then.

The main functions and capabilities of the "Master-Web" program:

Automatic publication of price lists and prices for tour operator services on the website

Search and selection of tours exhibited on the site

Publication on the site of information about free places and stops of sales in hotels in real time

Publication on the website of the schedule and availability of seats on flights in real time

Possibility of booking tours from the website to the "Master Tour" database

The "Master-Web" program is divided into several functional blocks:

"Administration" - designed to prepare information posted on the site, maintain a database of registered users, program settings.

"Booking" - a set of dynamic screens, depending on the version of the PC, which display the information published for the site:

1. Choice of city and resort

2. Price list with availability

3. Basket

4. Application registration screen

5. Application list screen

6. Registration in the booking system

7. Password recovery

8. Administration system

9. "Booking List" report

Advantages of the "Master-Web" program:

1. selling your tours through the site without installing special software in agencies and without additional description of your tours and prices for setting them on the Internet, all the necessary information is taken from the Master-Tour database

2.the tour operator automatically receives applications from the booking system (company managers do not need to enter data on applications manually)

3.providing travel agencies with an additional service for booking tours, providing up-to-date information on availability

4.easy website connection

Requirements for software and hardware "Master-Web":

Server computer

Pentium III 700 MHz or higher

512 MB RAM or more

Windows 2000 Server or Windows 2003 Server with Internet Information Server installed

Microsoft .NET Framework 1.1

Microsoft Data Access Components 2.8 (MDAC 2.8)

Client computer

MS Internet Explorer version 5.5 or higher

Specifications: The program is developed using the technology ..net company "Microsoft".

Software complex "Master-Interlook" designed to automate the activities of tour operator companies working at the reception. It has been developed and supported since 2000 and today operates in Turkey, Greece, Egypt, UAE, Bulgaria and Spain. Among our clients: Turtess Antalya, Polar-Tour Antalya, Riviera Antalya, Travco Travel, Solvex BG, Alma-Tour BG, Terramar-Tour, etc.

Key features:

1. Setting net prices for services provided by hotels, transport and transfer companies, tour agencies and other service providers in any currency

2. Formation of price offers for tour operators (agents) using the pricing wizard. Prices for a tour operator or a group of tour operators can be automatically generated based on the net price, taking into account the percentage of profit. In this case, the total prices can be automatically converted into another currency at a specified rate with a specified rounding rule

3. Formation of special offers for tour operators

4. Transfer of price offers for hotels and transfers to tour operators in automatic mode, if the tour operator uses the PC "Master-Tour", or in the form of price lists

5. Entering data on reservations from tour operators in automatic mode, if the tour operator uses the PC "Master-Tour", or using the manual data entry form, with the ability to calculate the cost of services in any currency

6. "Hotel Change" mode, followed by tracking the cost of surcharges and automatic adjustment of settlements with hotels

7. Sending requests for confirmation of booking services to service providers by fax and E-mail

8. Issuing a preliminary invoice (confirmation) to the tour operator for accepted bookings in any currency

9. Issuing a final invoice to the tour operator for the arrival as a whole or for the region upon arrival in any currency

10. Tracking settlements with tour operators (invoices and payments on them) in chronological order in any currency

11. Tracking settlements with service providers (the cost of services provided, the amount of the invoice from the supplier and the amount of real payment to the supplier) in any currency

12. Transfer planning (airport-hotel, hotel-airport and hotel-hotel)

13. Tracking hotel occupancy versus available quotas

14. Flexible system of access control

15. Collection and provision of extensive statistical information, including the formation of information slices

16. Search for a booking or a tourist by several parameters

17. Storing the history of work with prices and reservations

18. Season closing mechanism

Functional blocks

1. Working with reference books

2. Working with booking requests

3. Working with prices

4. Working with quotas

5. Mutual settlements with partners

6. Transfer planning

7. Planning excursions

8. Statistical block

9. Administrative block

10. Additional modules

Automated control module for data exchange with PC "Master-Tour"

Standard module "Interlook-Client" for data exchange between PC "Master-Tour" and PC "Master-Interlook".

Extended module "Interlook Listener" for data exchange between PC "Master-Tour" and PC "Master-Interlook".

Requirements for software and hardware

Operating system: MS Windows, version 2000 and higher.

Network: In the office of the company, any network software can be installed that supports one of the protocols: TCP / IP, NetBios, NetBeui, IPX / SPX (MS Network, Novell, etc.). The basic network is MS Network, as it is more convenient for administration and promising in terms of implementing remote access (access to global networks, for example, the Internet). To exchange data with the PC "Master-Tour", a dedicated communication channel using the TCP / IP protocol with a throughput of at least 256 kbps is required. The server computer must have a static IP address with the ability to connect to it from the outside (via the Internet) through the ports specified in the PC configuration.

Server computer: IBM compatible computer not lower than Pentium IV, 256 MB RAM.

Client computer: IBM compatible computer not lower than Pentium II, 64 MGB RAM.

Monitor and video card: Must support a screen mode of at least 800x600 pixels.

Additional software: for printing reporting forms - MS Office package, version 2000 and higher.

Specifications

The program is written using client-server architecture. The database server can be Microsoft SQL Server 2000 and higher or Gupta SqlBase Server 7.0.1 and higher.

Software complex (PC) "Master-Avia" is a complex automation system for travel companies or their departments specializing in the sale of air tickets.

Accounting for the movement of forms of strict reporting (SRF).

Receiving SRF from the supplier. BSO can be obtained both directly from the air carrier and from an intermediary partner. When entering data into the system, duplication and overlapping of BSO intervals is excluded. Transfer of SSR to internal points of sale or to subagents. Realization of SRF (sale, loss, cancellation). Return of SRF from the subagent to the warehouse. The SRF returned from the subagent can be transferred for sale to another subagent or returned to the supplier. Return of SRF to the supplier. The PC user is given the opportunity to receive complete information about the status of SRF passing through the Company (dates and numbers of invoices for receipt and issue and return certificates). In this case, SRFs can be sorted by date of receipt, invoice number or by their condition (in the warehouse, transferred for sale, returned to the warehouse, returned to the supplier, lost, sold, etc.)

SSO implementation.

In "Master-Avia" it is possible to process data on the sale of BSO, which can be sold (for cash, by credit cards, bank transfer, etc.), presented for refund or exchange, canceled (Void). Sales data are entered into the database by the sales operator using special screen forms. In addition, data entry for the group sale of the same tickets (charter) is provided. "Master-Avia" allows you to track the implementation of the cash register in the context of both an individual cashier and the point of sale or all points of sale of the Company with the creation of appropriate reports for the operating day or for the period. When entering sales data, it is possible to automatically print invoices for the sale, exchange or refund of air tickets, both individual and group. You can view the list of issued invoices, edit or re-print any invoice. The possibility of returning a partially used ticket has been implemented.

Based on the entered data, "Master-Avia" allows you to obtain a large number of reports:

Reports on the movement of SSR: the Agent's report to the airline (Aeroflot, TKP, Transaero, etc.) or the Subagent's report to the Agent

Reports on sales to SSR suppliers (registers of sale, exchange, return, settlement letters) with the ability to customize report parameters (for all directions or one at a time, including charters or not, print data only for verified SSOs or for all, for currency tickets or for rubles, etc.).

Reports of the cashier, the head of the point of sale or the general manager of the Company on the sale of tickets for the day or for any period.

Report on the history of each ticket. For each individual ticket, you can get a complete history of its "life", when it was received, when and to whom it was handed over for sale, when and by whom it was sold (exchanged, returned, canceled), account number, etc.

Printout of invoices, invoices, return certificates, etc.

Access control.

The PC "Master-Avia" has a built-in access control system, which makes it easy to connect new users to the system with individual access rights to information. The PC can be used by users connected both locally and remotely - via the Internet. Access of remote points of sale or Subagents to the database is possible using dedicated communication lines.

Master-Center Payments program is designed to automate the exchange of information on payments between the PC "Master-Tour" and external systems:

accounting systems (1C: Enterprise, Parus)

management accounting (MBS Navision)

systems like "client-bank"

The main functions and capabilities of the program:

send information about paid vouchers to 1C: Enterprise

pay for vouchers to the PC "Master-Tour" without leaving the interface "1C: Enterprise"

if there is a Client-Bank system in "1C: Enterprise", transfer payments to PC "Master-Tour"

Advantages of the program:

the program allows you to avoid double entry of information on payments in "1C: Enterprise" or PC "Master-Tour" due to the automatic exchange of information between programs. Ultimately, the possibility of errors when entering information is reduced and the efficiency of the work of managers or accountants increases.

open configuration code 1C, which allows you to customize the program as much as possible to fit your needs

independence from the specific 1C configuration used

the system is open for use not only from 1C: Enterprise, but also any program that supports COM technology or allows you to work with web services, for example MBS Navision

Requirements for software and hardware:

on the server computer - Microsoft Windows 2000 and Internet Information Server version 5.0 or higher

on a client computer - Microsoft Windows 98 or higher, 1C: Enterprise 7.7

Specifications: the program is a web service that interacts with the PC base "Master-Tour", and a client component that is installed on each client computer with "1C: Enterprise". A component for accessing the system from 1C: Enterprise, as well as a configuration example, are included in the standard delivery. Components for access from other programs can be developed according to your order. The system is implemented using the Microsoft .NET Framework technology.

The complex is designed to assist the manager when working with clients of the travel agency:

  • selection of a standard or selection of an individual route;
  • selection of the tour period;
  • formation of tourist profiles;
  • tour services booking;
  • registration of discounts, commissions, surcharges and the formation of the total cost of the tour for a client or partner.

The complex is supplied with directories of partners, hotels, flights, services, prices, blocks of hotel rooms, blocks of places on transport and blocks of places on a tour. Based on selections from reference books, the formation of service packages is implemented - a description of the tour route, a set of services at each point of the route, the creation of races.

At the request of customers, a voucher, a TUR-1 voucher, air tickets, insurance policies, visa application forms to the embassies, booking applications and lists of tourists are printed.

The client's application has the status "paid - not paid", which allows you to control payment for any period of time, including the partner and the guru in general. Based on the applications, accounting documents are generated - an invoice, an invoice, a cash receipt order. A sales book is formed on the basis of the documents. Paid bids are included in the sales ledger.

The base of applications is used for statistical analysis and analysis of the effectiveness of advertising in particular.

The complex has the ability to connect to the Internet for remote registration of travel agent applications by a tour operator. Windows SQL Server is used as a query processing tool for teamwork.

Master-Tour software package

The purpose of the complex is similar to the previous one. The complex allows you to form a tourist product, calculate the expected profit from the sale of the tour and the amount of commission to the agent, complete groups of tourists, generate the entire set of documents for processing the sale of the service: air travel, transfer, hotel accommodation, several excursions, visas, insurance and additional services specific to the tour ... The complex is implemented in the form of two modules: tourist and financial. Tourist module implements the functions of forming and selling tourist products, working with partners and accessing the Internet. In the administrator mode, the rights of access to the infobase are differentiated - the sales manager, as a rule, receives the right only to sell, but not to form the finished product. Financial module is intended for the formation of statements of settlements with agents, partners, reflecting the movement of funds at the cash desk, assessing costs and financial results for the arrival and the whole enterprise. The company's SQL Server program is used as a query processing tool for teamwork. Centura.

KomTUR software complex

Provider companies CJSC "Comstar" and CJSC "MTU-Intel" are merging to provide customers with complex services. One of the most pressing tasks is the preparation of solutions focused on individual industries. It is the absence of such that Western analysts call the main problem of ASP. Indeed, if the ASP model is the implementation of the "Buy and use" slogan, then such a model is implemented on the example of the travel industry and the Komtur project (comtour.ru). The company "Integration Technologies in Commerce" (Intechnokom) has released a fundamentally new tourist system. AIS "Komtur" combines the functions of an in-house tour operator program with the capabilities of electronic trading platforms. Global trends in the development of the tourism industry and the growth rate of the use of electronic communications indicate that any "local" solutions will become obsolete tomorrow. The task was set: using the Internet, bring information to where it is needed - a travel agent and a potential traveler. At the same time, to simplify as much as possible the search and booking in real time of electronic tours, which are presented in the form of familiar price lists.

The program complex "Master-Tour" covers all the main aspects of a travel company - from creating a price list and catalogs to selling a tourist product, from calculating the real cost to conducting mutual settlements with suppliers, from operational accounting to management.

PC "Master-Tour" turns the work of an employee of a travel agency of any rank into creativity. When working with him, all the necessary information about the client, about each partner and mutual settlements with him is always at hand.

The peculiarity and uniqueness of the PC "Master-Tour" is the flexibility in settings, which allows both multidisciplinary tour operators to work in different directions, and operators working with individual tourists, companies engaged in cruises and bus tours, small hotels and boarding houses.

The program has been developed and supported since 1995. Today PC "Master Tour" is installed in more than 350 companies in Russia and the CIS countries.

The ongoing development of the PC "Master-Tour" guarantees continuous adaptation to the changing needs of the tourism market

The main functions and capabilities of the "Master-Tour" program:

We can say that the program allows you to implement almost all the functions necessary for the functioning of a tourist office. The Master Tour allows you to:

Advantages of the "Master-Tour" program:

    the program actually works in more than 350 travel companies in Russia

    universal and very flexible program - allows you to work with both group and individual tours of any complexity

    allows you to quote and track the load of any service that makes up the tour (not only air travel or hotel accommodation)

    has a fairly simple interface close to the interface of standard Microsoft products

    it is possible to work with the program in remote access mode in real time (for example, via the Internet)

    all modes of the program are interconnected, for example, during the registration of the tour, the manager can refer to the database of partners and refresh in his memory the graphic images of the hotels intended for inclusion in the tour.

    the program implements the possibility of remote access agency - operator, which allows the manager of a travel agency, having connected to the server of the tour operator, to assess the availability and make a reservation.

    the program includes about 40 standard types of documents (reports) - these are all kinds of lists, booking lists, travel vouchers, resettlement lists (roaming lists), statistical reports, questionnaires to embassies and other reports, the appearance of which is easily customizable

    ready-made solutions for the relationship with the office of the host company " Master-Interlook"

    ready-made online store based on "Master-Tour" - " Master-Web"

    relationship with the travel agency program "Master Agent"

    great opportunities for expanding the program and add-ons (creating new reports, communication with 1C...)

The "Master Tour" program is divided into several functional blocks:

Tour constructor It is intended for the formation of packages of services and tour programs, ready for sale, calculation of their cost, calculation of profits, commissions, etc. which accommodation in this hotel is used in combination with these services and transfers. By entering "net" prices for services, changing the profit or "gross" prices, the manager gets the opportunity to calculate the cost of the assembled block (tour) for different seasons, to assess the competitiveness of the tour and, as a result, to form an optimal tour. It should be noted that the program has a flexible pricing device that allows you to distinguish between prices for services sold to a client in a package or individually, prices for the same services offered by different partners, as well as the amount of commissions given to partners when selling a tour.

Sales of tourist products Having quickly compiled a tour according to the individual client's request, by entering the passport data of the clients, the manager gets the opportunity to form all the documents necessary for registration (contracts, vouchers, lists of tourists, questionnaires to the embassy, ​​etc.) automatically. All reports are made in the format report generator "Report Sharp-Shooter", making it easy to edit them if needed. Any of your documents can, if necessary, be sent to one or several places at a convenient time for you. Working with partners Allows you to create a database of partners. Each partner can be assigned certain characteristics, assign a commission, track the term of the contract. Take into account the work of agency managers, as well as transfer an agency employee from one agency to another in the event of his transfer to a new job. Financial condition Allows the cashier to print income / expense orders, invoices, various financial reporting documents, export data using PC "Master-Center of payments", in the "1C" program makes it possible to control mutual settlements with partners and payments by clients for tours, to assess the real financial condition of the company at a given moment in time.

Administrator Organization of safe work. You can define the powers of work in the software system for each employee of the company - from defining what modes an employee can work with, to what tours, countries or individual services he has access to. In this part of the program, you have the opportunity to customize the templates of the output documents (reports). Reference block In this section, the list of countries, cities and hotels is edited. Your manager can easily add a new category - any other directory. Requirements for the software and hardware of the "Master-Tour" program:

Net Any network software that supports TCP / IP protocol can be installed in the office of the company. Port 1433 is open. The basic network is MS Network, as it is more convenient for administration and promising in terms of implementing remote access (access to global networks, for example, the Internet). Server computer Pentium iV / 1024 OP. Base + software takes up 80 Mb of hard disk space. Client computer Not lower than Pentium-II, 128 MB of RAM. The client part on the hard disk takes about 40 MB. Monitor and video card Must support a screen mode of at least 800x600 pixels.

Technical characteristics of the "Master-Tour" program.

The program is written in a client-server architecture. MS SQL Server 2000 is used as a database server. C # and Centura Team Developer 2000 are used to develop the client side.

You can download the demo version of "Master-Tour" on the website www.megatec.ru

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