Error " Sorry, the application has stopped» found on Android devices such as Nexus, LG, Samsung, Motorola, Sony, the system of which has been updated to . It usually occurs when working with popular applications Google Play, Yandex Navigator, Instagram, VKontakte, the Hangouts utility and some other frequently used software. Today we will show you how to solve this problem with simple steps.
Easy Ways to Fix “Unfortunately, the Application Has Stopped” Error
“Unfortunately, the application has stopped” is an error that is very common on Android devices, and there are many factors that can cause it. We will bring five ways solutions to the problem and hope that at least one of them will help you get rid of this error on your Android device.
Method 1: Reinstall the application
We suggest that you reinstall the application as the first option to solve the problem. It makes sense to use this method if the error occurs only when working with this particular application, and not with a number of programs installed on the device. First, uninstall the app that is causing the problem and then reinstall it back. Check if you were able to get rid of the “Unfortunately, the application has stopped” error.
Method 2: Uninstall newly installed apps
Sometimes newly installed applications do not support the device's software or hardware and thus need to be removed from the device's memory. This will get rid of the error if it is caused by the applications themselves.
Method 3: Clear cache
Cache files are the main source of errors and problems in the functioning of applications. Clearing the cache can resolve most application-related problems. To clear the cache, go to "Settings" -> "Applications" -> "Program Manager" -> Select "All" and then scroll down to find and select the application that was generating the error. Click "Clear cache and data."
Method 4: Clear device RAM
Clearing RAM is a good way to get rid of the “Sorry, the app has stopped” error on Android devices. Some applications run in the background using a large amount of RAM. Because of them, an insufficient amount of RAM remains free, available for use by other applications. This is where our mistake arises. The procedure is as follows: go to Task Manager -> Clear memory.
Method 5. Reset to factory settings (Factory Reset)
If none of the methods above worked, you can perform a factory reset. Some users are very reluctant to resort to this method, since along with the device settings, all data related to applications, all software updates, as well as photos, documents, messages, contacts and personal files stored in the memory of the Android device are lost.
In any case, before you reset your device to factory settings and try to fix the “Application has stopped” error, do not make a backup. To do this, go to the "Settings" section, find the backup function and a menu where you can back up your current settings and application data for later restoration. You can also transfer all the information to your home PC - it only takes a few minutes. Once you have saved the backup, you can perform a factory reset (feature at the bottom of the backup and restore menu).
Hopefully, by using one of the methods given here, you will successfully resolve the “Unfortunately, the application has stopped” error problem on your Android device.
The Android operating system is a pleasant and high-quality platform for touchscreen smartphones and tablets. And it’s worth paying tribute to Google, with every major update, Android becomes more convenient and understandable for users. However, there are a number of problems that are common on mobile devices, regardless of the model and version of the system. We will tell you how to solve the "Google app has stopped" error problem.
Problem with Google Play Services
Google Play services are a mandatory and necessary element for the correct operation of the Google Play application store and all applications installed on your smartphone or tablet. If your version of services is out of date or you accidentally deleted or corrupted system files, this may cause the application to stop with the error "Google app has stopped." The solution is simple - just go to the official application store from your gadget and Google Play services. In most cases, it solves the problem.
Clear cache and app data
If you have not updated a program for a long time and then decide to update to a new version (several intermediate versions were skipped), then you may encounter an error. To solve the problem, go to settings, open the list of all installed applications, open the settings of the program you need and clear the cache and delete data. It is worth considering that after deleting the data, all your saves in the game or program settings will also be deleted. If this does not help, then try simply uninstalling the program and installing it again.
Restoring Android to factory settings
If the previous two methods did not solve your problem, then you should proceed to more radical methods. Go to settings, "Backup and reset" section and perform a factory reset of Android. It is worth considering that all user data available in the system will be deleted. You can read more about how to perform a reset in our.
The mobile phone combines many useful functions, including listening to music, the ability to take photos, videos and much more. However, the main function is still the ability to make calls. Having lost it, the phone turns into an ordinary media device. On some smartphones, the message “the com android phone process has stopped unexpectedly” is displayed. This results in you being unable to call anyone or use other standard features. Users can get rid of “com android phone has encountered an error” in several ways, starting and ending with a complete reset or deleting the cache using a file manager.
Causes
Usually the process on the device called "com android phone" will be stopped due to incorrect actions on the part of the user. This malfunction can appear in several cases:
- , during which errors occurred;
- Incorrect update;
- An installation that contained viruses. The cause may be one of the most common viruses called systemui.
Sometimes this can happen due to crashes or cache fullness in the Phone app. Then, every time you try to open the phone book, the smartphone will report that the “com android phone” process has unexpectedly stopped. In rare cases, the breakdown is related to hardware. Then you won’t be able to cope without diagnostics from a specialized service.
Try it simple first. This helps some people and the “android process has stopped” message disappears. If this doesn't help, go directly to the next step.
To make your life easier, most mobile phones provide time synchronization with data from your mobile operator. Sometimes it is this function that causes the “com android phone process has stopped” error to appear. What to do in this case? Just turn off this synchronization. The following instructions will help you do this:
In fact, for Samsung and Sony Xperia phones, this method is effective. If, when trying to access your notebook, the system still regularly displays an error message, you should try clearing the cache.
Clear data and cache in the Phone app
Among the Android system applications there is one that is responsible for the ability to make calls. It's called "Telephone". It may occasionally experience glitches, due to which the operation of the device with a SIM card may stop, so it is necessary to restore the correct operation of this program. This can be done in a simple sequence of steps:
The method works effectively on phones from Sony, Samsung, Lenovo and other manufacturers. Unfortunately, there are a number of cases where even this is not enough.
If the previous method did not help, then you should resort to this technique. It is directly suitable for advanced users as it includes , as well as . This is a special menu on Android phones, with which you can restore the system.
Each phone has its own key combination that allows you to enter recovery mode. In most cases, the following sequence of actions will help you get to this menu:
- Turn off your phone.
- Press and hold the power and volume up buttons at the same time.
- As soon as the smartphone starts to turn on, release the Power button, but hold Volume Up.
- When you see the menu, release the Volume key.
Also, to perform this procedure, you will need a special file manager called Aroma File Manager. It allows you to create, delete and rename directories in the system, as well as cut and copy various files. For the program to work, the phone must have Root rights.
Let's find out how to fix the "there was an error in android phone settings" problem. To do this, you should follow the following steps sequentially:
This method will help you completely clear temporary application data without using the standard interface. Installing a dialer from the app store
A temporary solution may be to install a third-party program that allows you to make calls. You can find similar programs in the official Play Market application store. Programs such as WePhone and Phone+ are very popular.
They have a wide interface and allow you to completely replace the standard “Telephone”. However, they all have one drawback: some functions are paid or available only for a certain period. In addition, there are a lot of advertisements in the applications, which creates some inconvenience.
You can download the program using Wi-Fi or via a computer. Then the downloaded apk file should be transferred to the phone using USB, and then installed. Before downloading any applications, be sure to read reviews from other users. This will help avoid low-quality software that may contain viruses.
Extreme measures
If absolutely everything doesn’t help, and you don’t want to use third-party software, try doing this. This will mean that all user data will be erased and the settings will be set to those that were preset at the factory. You will lose all your contacts, applications, accounts and passwords, and multimedia data.
In this regard, before this procedure, it is recommended to create a backup copy of all important data. This can be done using special applications or by simply transferring all photos, videos and other files to an SD card. Some models have a special menu item in the settings - “Backup to SD card”. There is also a recovery menu there.
To perform a full factory reset, you need:
After this, the phone will perform a “Hard reset”. In almost 90 percent of cases, such a reset solves any software problems in the operating system. You can also perform a reset using a special service code. You can find out the combination for your phone model on the Internet. Once you know it, you should enable the dialing field and then enter that set of numbers and symbols.
If you use any of the mobile products of the Samsung Galaxy family, then you are probably familiar with the whole range of bright and lively emotions that arise when a message suddenly appears on the device’s screen that something has stopped in the Galaxy. Here, as they say, we have arrived.
In general, they like to stop Samsung Galaxy, and everything in a row: either some application is stopped, then a process is stopped, or the system interface is stopped.
But we won’t talk about sad things, but rather, we’ll talk about what to do in the event of such sudden stops. So
“The application has stopped” - what does this mean?
Of course, when a user sees such a notification on the screen of his Samsung Galaxy, he at least guesses that one of the active programs is malfunctioning.
And that means that it would be necessary to restart it, because it is in this simple way that such problems, as a rule, are solved.
But what to do if the system writes that not just the application has stopped, but “ Samsung Galaxy app has stopped", and besides, after a normal restart, the ill-fated sign appears again, and again, and again...
"Samsung Galaxy app has stopped" message
In fact, “Samsung Galaxy app has stopped” in this case is given purely as an example, since, as we already said, Galaxy stops everything. Plus, judging by the number of comments on the forums, various Galaxy have recently begun to “delight” their owners more often with just such a message. However, in most cases, using the method below, you can deal with this and other similar “stops”.
First, we note that the message “Samsung Galaxy application has stopped” (or simply some application has stopped) not only indicates the fact that a software error has occurred, but also, most often, implies a complete reset of the smartphone (or tablet). It is clear that after such a radical impact the problem will disappear, but with it the same settings will inevitably disappear, as well as a lot of important data, backup copies of which were not created. In other words, by solving one problem, we get a bunch of others.
But you can go the other way, and instead of resetting the settings completely, you can try deleting and reinstalling only the problematic application and/or clearing the cache. This often helps resolve these types of problems.
Now briefly about how to clear the cache of a problematic application in Android OS:
STEP 1. Open the settings menu and find “ Application Manager"(if you do not have a Galaxy, but another Android smartphone, then in " Settings» open « Applications«);
STEP 2. Tap the tab " ALL» at the top of the screen and find the problematic application in the list (in our case, “Samsung Galaxy”);
STEP 4. We reboot the smartphone and remember the procedure in case the Galaxy stops something again.
Often, owners of “Google phones”, that is, smartphones running the Android operating system, encounter a problem when, during use, Instagram closes and the message “The application has stopped” appears on the screen.
In today's article we will figure out where this message comes from, why it appears, how you can fix this error and prevent its occurrence in the future.
What does “Instagram app has stopped” mean?
The message that the Instagram application has stopped indicates that unexpected failures have occurred during operation, and the program cannot continue to function normally.
Isolated rare cases are quite acceptable and understandable. There's nothing wrong with them. But recently, more and more users of Android smartphones have begun to complain that it is almost impossible to interact with the social network due to constant crashes of this kind. So why does the Instagram app crash?
Why does the Instagram app crash?
There are several reasons for the “Application has stopped” message to appear and then quit. Let's look at the sources of the problem in more detail:
- Bugs and shortcomings made by the developers themselves. The Instagram administration and development team have repeatedly admitted on forums that the reason for the constant crash may well be some patterns in the application code. Moreover, this error may be of a private rather than widespread nature, that is, the program will crash for individual users who are not connected in any way with each other, perhaps even strangers. A clear sign of a bug from the developers is an instant and erroneous exit from Insta whenever you try to log in.
- Uncleared cache. The Instagram application, like Facebook, is a real “magnet” for attracting and accumulating cache. Many inexperienced users do not even realize that the cache needs to be cleared, or simply forget about it. And in vain, because in a couple of weeks the amount of temporary memory can “grow” to several gigabytes, which will significantly affect the performance, functioning and launch of programs, including Instagram.
- Old version of the program. If you do not update the version of the utility for a social network for a long time, over time its operation may malfunction, or it will stop running altogether. This is due to the incompatibility of the updated functionality, interface and databases with the old, less functional shell. Read about it in the material at the link.
- New version of Instagram. The problems with Insta versions are two-sided. On the one hand, the old version can cause a lot of trouble, on the other hand, the new one, which can also turn out to be “problematic”. The fact is that many released updates often remain crude and unfinished, which is why applications will kick users out until the developers themselves correct the errors.
How to fix the error?
There are several measures to fix the “application has stopped” error on devices running Android OS:
- Reinstall or update the program to the latest version. This is the most popular solution to the problem among users. Often, Instagram account owners disable auto-updates in Settings and conveniently forget about it. As a result, they use the old version until it finally stops being serviced. The second option is an incorrectly installed utility due to internal failures of the operating system, which are random in nature. In any case, simply deleting the program and then installing it from official sources or updating it in the “My Applications” section in the Play Market will help correct the situation.
- If the application does not open after the last update, then most likely there is incompatibility or inoperability of the new shell. For example, last year, after a major update, millions of users could not log into Instagram from their devices, and the social network issued messages that their accounts did not exist or they were not registered in the system. The problem was that when developing the update, the developers incorrectly specified the paths to the databases with profiles and information about users, as a result, for several days no one was able to log into their page. Rolling back the application to a previous version will help solve such difficulties. For example, downloading the old Instagram shell from third-party resources. You must choose a site carefully so as not to infect your phone with viruses.
- The third option is suitable for those who have problems with the application but are having problems logging into their account. On the main page at the bottom there is a separate authorization help button, where there are answers to the most common questions, as well as a request form for contacting the administration.
Another common nuisance is. Click to find out what it is and how to deal with it.
Conclusion
The “application has stopped” error is a fairly common problem among Android smartphone owners, but now you know what to do in such a situation. Don't panic, but use one of the methods described above. One of them will surely help you. Good luck!
