If you use any of the mobile creations of the family samsung galaxy, then you are probably familiar with all that gamut of bright and lively emotions that occurs when a message suddenly appears on the device screen stating that something has been stopped in the Galaxy. Here, as they say, they arrived.
In general, they like to stop Samsung Galaxy, and everything in a row: either an application is stopped, then the process is stopped, then the system interface is stopped.
But we won’t talk about sad things, but rather we’ll talk about what to do in the event of such sudden stops. so
"Application has stopped" - what does it mean?
Of course, when a user sees such a notification on the screen of his Samsung Galaxy, he at least guesses that one of the active programs has failed.
And that means that it would be necessary to restart it, because it is in such a simple way that such problems, as a rule, are solved.
But what to do if the system writes that not just the application is stopped, but " Samsung App Galaxy stopped", and besides, after a normal restart, the ill-fated tablet appears again, and again, and again ...
"Samsung Galaxy app has stopped" message
Actually, "Samsung Galaxy app has stopped" in this case is given purely as an example, because, as we said, Galaxy stops everything. Plus, judging by the number of comments on the forums, different Galaxy in Lately began to “please” their owners more often. However, in most cases, you can deal with this and other similar “stops” using the method below.
First of all, we note that the message “Samsung Galaxy app has stopped” (or just some application has stopped) not only indicates the occurrence of software error, but also, most often, involves full reset smartphone (or tablet) settings. It is clear that after such a radical impact, the problem will disappear, but the same settings will inevitably disappear with it, as well as a lot of important data that were not backed up. In other words, solving one problem, we get a bunch of others.
But you can go the other way, and instead of completely resetting the settings, you can try to uninstall and reinstall only problematic application and/or clear the cache. Often this helps to eliminate these kinds of problems.
Now, briefly about how to clear the cache of a problematic application in the Android OS:
STEP 1. Open the settings menu and find " Application Manager" (if you do not have a Galaxy, but another Android smartphone, then in " Settings» open « Applications«);
STEP 2. Tap the tab " ALL» at the top of the screen and find the problematic application in the list (in our case, “Samsung Galaxy”);
STEP 4. We reboot the smartphone and remember the procedure in case the Galaxy stops something again.
In the question section The com.android.phone process was stopped by the author drink alcohol the best answer is Frequent problem on Android OS. The diagnosis is the accumulated garbage in smart from badly or incorrectly removed programs and games. The only way treatment reset to factory settings.
Answer from Neurologist[guru]
Install a wedge master and periodically clean the system. Helped me.
Answer from able-bodied[newbie]
i have the same problem. Clean master doesn't help. reboot too .... and this only happens when you insert a new SIM card from tele2. All other sims work without problems. Only resetting to factory settings will help. I'll try ... or reflash ...
Answer from Lamivit[newbie]
I have on Sony Xperia E3 Dual, this error began to fly out when I tried to launch the Phone application, the network was immediately cut off, when I entered contacts and called from there, everything was fine. This started after I removed the default shell Xperia Home, cleaning data and garbage did not help, when I installed it back everything started working normally.
Answer from Chuckie[newbie]
Often found on many devices. It is treated by resetting the application. Settings->Applications->Telephony->Clear data. Everything will work, data and other applications will not be affected.
Answer from FROM THE MOST[newbie]
Go to Playmarket and delete Google and you will be HAPPINESS!!
Answer from EPK SPB[newbie]
I had the same issue. True, because of what this happened, I still didn’t understand, since the phone didn’t start giving this error when launching some application, but simply, at some point, it took it, but it doesn’t let me do anything. In short, I found my model on the sony support site link, went into troubleshooting, and chose the problem "the device freezes, or applications close unexpectedly." They offer to check if it works in safe mode. Everything worked for me. So I deleted latest apps that installed. I restarted my phone and everything is ok.
Owners of gadgets, both old and new generation operating Android systems, encounter errors like: "application has stopped". In the English version it sounds: "Unfortunately, the process has stopped". The problem affects many gadgets. well-known manufacturers: Samsung, Huawei, Lenovo, Sony Xperia, LG, Xiaomi and others.
What to do?
The error can appear in third-party (user-installed) or system (pre-installed) applications. The next steps depend on which application is throwing the error and in what situation. If the notification appears with some frequency or when you start the program you installed (Viber, Talking Tom, Cool Reader etc.), follow the tips from this manual. And if the problem is with the system ones, which often appear on the screen and do not allow you to interact with Android, I advise you to additionally familiarize yourself with the recommendations for elimination using the links indicated. From the list, select which applications the problem is with:
- - one or more applications from the complex Google Apps(Gmail, Calendar, Google Play Games, etc.);
- - associated with updates to Google Play;
- - application "Phone";
- - Responsible for setting up the graphical interface.
In addition, system applications are linked to each other, which means that a bug in one may affect the other. So, for example:
- settings issue (com.android.settings) may affect com.android.systemui;
- "Downloads" may affect "Google Play";
- "Google Play" is associated with " Google Services framework";
- the google app is associated with com.android.systemui.
I also want to note that the cause of all troubles can be a third-party, not optimized program, recently installed (or recently used / updated) on the device.
I'll tell you from my experience. The error pointed to any application, but not the one that was the culprit of everything. This malware turned out to be a constantly updated "news feed" that "devoured" smartphone resources and prevented normal operation all other programs.
How to fix?
It is necessary to carry out a set of technical procedures, which in 90% of cases help to solve the problem.
First, try clearing the cache of the application that is giving the error. This is done in the settings:
Check functionality.
Rollback to the original state can also help (if this is a pre-installed application):
Check if the problem is fixed. If this is the case, I recommend not updating the application for a while, until a new update is released.
For programs installed by the user, try a normal reinstallation (i.e. uninstall and install). Then check if everything is in order.
Important! If the error prevents you from interacting with the interface normally, go to and follow the indicated procedures.
In case the problem is in the application, clear the cache and reset to initial state and them.
Additional Information
Perhaps some observations will help give you an idea in solving the problem:
- "Application has stopped" may appear on older devices when migrating from virtual machine Dalvik for Wednesday ART execution. Error - due to not optimized applications for ART.
- Does the error appear in safe mode? Remove or roll back updates to the program that is giving the error. Try to wait new version or replace temporarily with an analogue.
- Keyboard problem? Temporarily select and use it until the next update. Similarly, you can do with other, vital for android gadget, programs.
- Fix errors in Google apps may I help . After that, log back into your account and check the functionality.
- The correct way to fix the problem is. At the same time, all personal information will be reset, so take care of .
Couldn't solve the problem? Describe it in detail in the comments. Together we will try to find a way out.
Software errors in the Android operating system occur quite often, most users find unpleasant moments in use. Today's article is devoted to the problem operating system at which the message " mistake GUI systems". In the course of the article, we will consider possible problems, and then we will give advice on how to eliminate this trouble.
Collecting information in various internet resources, we have identified common causes of the error.
- System conflict with any of the installed applications, games and other software, what to do in this case, read the paragraph below;
- The problem appeared after the action of the virus, while the files necessary for the full functioning of the system were damaged or deleted. The virus can "eat" such files. What for? Either they interfere with it, threaten its detection, and then they need to be overwritten, deleted, or simply to harm users;
- Clogged system GUI cache. It is rare, but it has a place to be;
- If you have the "Launcher" installed (the launcher is a shell of the system. Everything that you see on the screen when using a smartphone displays the launcher). It may be damaged or also affected by the virus;
How to Fix GUI Errors
We figured out the reasons, let's talk about ways to resolve the conflict. Try to remember if the error appeared after installing any application or popped up "suddenly".
If the message appeared after installing the software, we recommend the following operations:
When a GUI failure is caused by a virus, the situation becomes more complicated, everywhere it is immediately advised to do general reset to the factory settings - this helped few people, and here's why.
Master reset when solving a problem
Master reset - will return the smartphone configuration to factory settings. In other words, all third-party programs and information will be deleted. The theme settings, language and account settings will be reset. When malware penetrates the device, it deletes some files embedded in the system, system files. By doing a master reset, you will roll back the settings, but deleted files won't recover.
Smartphone flashing
Flashing a 100% and proven way to deal with this disaster. Mentally come to terms with the fact that you will have to demolish all data, first save contacts, photos, music.
Do not "back up applications", the virus will remain in the infected files.
Applications and games are easy to download in a couple of hours from the Play Market.
If you have a recovery installed on your phone, flash it from there. To get into the recovery on the switched off phone, you need to hold down the "volume +" button and turn it on. When the menu opens, use the volume keys to select and activate the item " Wipe data/Factory Setting«.
If the words recovery and firmware are not familiar to you - there is a lot of information on the Internet for any phone, you should flash it with care so as not to turn the phone into a brick. If there is no time and knowledge to dig, entrust this matter to professionals or a service center.
I hope you figured out the reasons when the system GUI application crashes and know how to fix the situation. If you know proven ways to resolve this conflict - write in the comments, we will definitely supplement our article with them, ask questions.
A small video on elimination for 5 versions of Android firmware, test for your system:
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Discussion: 9 comments
Does it give an error or just nothing happens?
I can't get the problem icon to go away. I cannot perform any function on the tablet.
To answer
System interface. I'm trying to clear the cache, the command is not executed. What could be the reason?
To answer
The mobile phone contains many useful features, which includes listening to music, the ability to take photos, videos and much more. But, main function you still have the option to call. Having lost it, the phone turns into a regular media device. On some smartphones, the message “has occurred unexpected stop com process android phone". This results in you being unable to call anyone and also use other standard features. Get rid of " com android phone an error occurred" users can use several methods, starting and ending with a hard reset or deleting the cache using the file manager.
Causes
Usually the process on the device called "com android phone" will be stopped due to incorrect actions by the user. This fault may appear in several cases:
- , during which errors occurred;
- Incorrect update;
- An installation that contained viruses. The reason may be one of the most common viruses called systemui.
Sometimes this can happen due to crashes or cache overflows in the Phone app. Then every time you try to open phone book the smartphone will report that an unexpected stop of the "com android phone" process has occurred. In rare cases, the breakdown is associated with the "iron". Then without diagnostics in a specialized service you will not be able to cope.
Just try it first. It helps some, and the message " android process stopped" disappears. If this does not help, go directly to the next step.
Most mobile phones to simplify your life, time synchronization with data is provided mobile operator. Sometimes it is this function that causes the error " com process android phone stopped." What to do in this case? Just disable this sync. The following instructions will help you do this:
Actually for Samsung phones and Sony Xperia this method is valid. If, when trying to get into notebook the system still regularly displays an error message, you should try clearing the cache.
Clearing data and cache in the Phone app
Among system applications Androyd has one that is responsible for the ability to make calls. It's called Phone. It may occasionally fail, due to which the operation of the device with a SIM card may stop, so you need to restore correct work this program. You can do this with a simple sequence of steps:
The method works effectively on phones from Sony, Samsung, Lenovo and other manufacturers. Unfortunately, there are a number of cases where even this is not enough.
If previous method did not help, then you should resort to this technique. It is suitable directly for advanced users, as it includes , as well as . This special menu on android phones, with which you can, or restore the system.
Each phone has its own key combination that allows you to enter recovery mode. In most cases, the following sequence of actions will help you get into this menu:
- Turn off your phone.
- Press the power button and volume up button at the same time.
- As soon as the smartphone starts to turn on, release power button, but hold Volume Up.
- When you see the menu, release the volume key.
Also, to perform this procedure, you will need a special file manager called Aroma file manager. It allows you to create, delete and rename directories in the system, as well as cut and copy various files. For the program to work, the phone must have Root-rights.
Let's find out how to fix "an error occurred in android phone settings" issue. To do this, you should follow the following steps in sequence:
This method will help you completely clear the temporary data of the application without the help of a standard interface. Installing a dialer from the app store
A temporary solution might be to install third party program that allows you to make calls. You can find similar programs at official store Play Store apps. Programs such as WePhone and Phone+ are very popular.
They have a wide interface and allow you to completely replace the standard "Phone". However, they all have one drawback: some features are paid or available only on certain period. In addition, there are a lot of ads in the applications, which creates some inconvenience.
You can download the program from using Wi-Fi or through a computer. Then the downloaded apk-file follows with USB help Throw it on the phone, and then install it. Before downloading any applications, be sure to read the reviews of other users. This will help to avoid low-quality software that may contain viruses.
Extreme measures
If absolutely everything does not help, but use third party software you do not want to try to do . This will mean that all user data will be deleted and the settings will be set to those that were preset at the factory. You will lose all your contacts, applications, accounts and passwords to them, multimedia data.
In this regard, before this procedure, it is recommended to create backup all important data. This can be done using special applications or by simply transferring all photos, videos and other files to an SD card. Some models have in the settings special item menu - " Backup to the SD card. There is also a recovery menu.
To perform a hard reset to factory settings, you need to:
After that, the phone will execute " hard reset". In almost 90 percent of cases, such a reset solves any software problems operating system. You can also reset using a special service code. You can find out the combination for your phone model on the Internet. Once you recognize it, you should enable the dialing field, and then enter this set of numbers and symbols.
