This problem occurs quite often, and if it has passed you by, then you are very lucky. I have repeatedly encountered various errors and a completely non-functional Google Play Market on Android, so I am sharing my personal experience on how to return the most popular service from the Good Corporation to working condition.
So, there are various types of failures in the Google Play Store: technical problems on the service side, constant errors, application crashes and complete inoperability. In this instruction I will give some useful tips on how to fix it all.
1. Reboot Android
The first step is to restart your device. This usually solves most problems with Google Play. If it doesn't help, move on.
2. Reset Google Play Market settings
For this:
1. Go to settings.
2. Open Applications or Application Manager.
3. Find Google Play Store in the list and click on it.
4. In the application settings window, select “Erase data” and “Clear cache”.
I think this should help even more users, but if not, move on.
3. Uninstall Google Play Market updates
We proceed in the same way as in step 2, but now instead of “Erase data” and “Clear cache”, click “Delete updates”.
This will return the Play Market to its original state at the time of installation.
4. Reset Google Play Services app settings
Go to settings again, open “Applications” and find “Google Play Services” in the list. Open it and clear cache and data as well.
5. Clear Google Services Framework cache and data
Go to Settings → Applications → All tab. Select "Google Services Framework". Click "Erase data" and "Clear cache".
6. Google Accounts app is disabled
Go to Settings → Applications → All tab. Select Google Accounts. If this application is disabled, please enable it.
7. Enable "Download Manager"
In the applications section, swipe left to go to the “All” tab and open “Download Manager”. If you have it disabled, click "Enable".
If it is already activated, and the previous tips did not help and Google Play does not work, proceed further.
8. Delete your Google account and restore it
You can find out more about this in the instructions: . There, in step 6, select “Delete account.”
9. Applications blocking the Google Play Market
Some programs may block the Play Store. For example, the well-known Freedom application, which allows you to make in-app purchases for free, can interfere with the normal operation of the Google app store.
10. Set up the “hosts” file
If you have the application installed, then this item is just for you.
This method requires root rights. You can get them using the following instructions:
First, disable the Freedom application (in the program menu, select “Stop”), and only then delete it.
After that, install the application or . Then find along the way /system/etc/“hosts” file, open it with a text editor and leave only this line (if not, write it):
127.0.0.1 localhost
Save your changes. After this, restart your Android gadget.
11. Hard Reset Android
This is the most radical method that will delete all data from the internal drive. The data on the memory card will remain intact. Full instructions are on our website: (follow the link, you need the second method from the article).
This advice will definitely help, so don’t be afraid - it can also be used. The main thing is to create a backup copy of the system before this. Read how to do this in paragraph 6 of these instructions.
After this, at the first start, you will be able to restore all data from the previously created backup (backup).
12. Check your Internet connection
Check your network connection. If not a single site opens in the browser, reboot the router and correctly.
13. Set the correct time (error “No connection”)
If the error “No connection” occurs, although the Internet is working, then this point in our instructions should help you.
Set the correct time and enter the correct time zone. It's best to keep these settings in sync with your network. To do this, go to “Settings” → “Date and Time” and check the box next to “Network Date and Time” and “Network Time Zone”.
14. Google IP Blocking
UPD 04/23/2018 After Telegram was banned in Russia, Roskomnadzor blocked more than 18 million Google IP addresses, which is why many users had problems connecting to the company’s services, including the Play Market.
To restore access to the app store on Android, use . Since Google Play does not open, you will have to download a VPN client (for example,
These days, Google apps help us cope with a variety of tasks. In any difficult situation, we turn to Google for help and get a solution. But it also happens that you urgently need something in the Google application, and suddenly a pop-up window appears with the inscription: “”. And you also have to stop in the middle of the journey. This is very annoying, since you never received the desired solution and at that moment you found yourself completely helpless.
But don't give up: we will give you simple options that will help you easily solve your problem if you encounter this error. We will also teach you how to get out of the situation if Google Search stops not on the Google application, but on any other application. We also have an easy solution for situations like screen overlay detection, Google Play services stopping and many other errors for Android devices.
There are several reasons why a Google app might stop working. The Google app you're using may be out of date, or there may be another problem with the Google Play app. The trouble may be caused by something else running out of free space on your device. Currently we have 3 solutions, at least one of which will help fix this error.
Solution 1: Update Google app to latest versions
There can be several reasons for the Google App has stopped error and one of them is due to an outdated version of the Google Play app installed on your Android device. Therefore, you should update the Google app to the latest versions to resolve this issue.
How to update Google Play Services to the latest version:
If you have saved the automatic update of the Play Store in the device settings, then the Google application should be automatically updated to the latest version. But due to low connectivity, services may not be updated. You can update the Google app to the latest version using this link.
Solution 2: Clear Google App Cache
Whenever you search for something in the Google app, some data, search results, and search queries are saved as a cache on your device. Google apps can also crash due to cache. You can try clearing the cache and see if that fixes the problem.To clear Google app cache: the following actions:
Clearing the cache can fix the error in the Google app. You can even clear the cache of all apps using the same method.
Solution 3: Clear all Google app data:
There may be several reasons why the Google app is stopped and the glitch may be related to the Google app data. Therefore, as an alternative solution, you can try deleting all Google app data. Clearing Google app data will not delete your device's internal data, it will simply delete the result of saved searches you have performed on your Google app.To clear Google app data: the following actions:
We hope that at least one of the three solutions proposed here will help you deal with the problem " Google app has stopped". If you tried some other solution and it worked, please share it in the comments to the article. Your experience may help other users.
If you use your smartphone for a long time, then errors accumulate in it and one of the most annoying errors is that the Google app has stopped. In some cases the same error is called: application Google Play services stopped. In this article I will tell you ways to solve this error.
The error usually looks like this: you launch the application, it starts and immediately closes with this error.
There are several ways to solve this problem. So, let's begin.
Perform a factory reset.
The easiest way. I already wrote, In different smartphones, it is done differently. Here it is, using the Huawei 4C as an example.
Usually you need to go to the settings, then to the storage and perform a reset. Or in settings, restore and reset. Sometimes this item is in the section about the phone or about the tablet. Look in these sections, you will definitely find a reset there.
Update Google Play Services.
Application updates and the operation of some programs, for example Gmail, which does not work without Google Play, depend on the operation of Google Play services.
Google Play services are updated through Google Play (oddly enough). You can see if there are updates by following this link:
Reset the app's cache.
Resetting the application cache also helps to get rid of this error. Go to settings, then apps. Click on erase data and clear cache. In Meizu smartphones it looks like this:
The error “Google application has stopped” appeared after flashing the smartphone.
This problem is faced by people who:
- install non-original firmware
- install the firmware from someone other than your smartphone
- Before installing the firmware, do not perform a wipe (do not delete old data)
In this case, as I already said in the article about resetting settings, resetting itself will not help you. You will need to reflash your smartphone or tablet again, but with the original firmware. On our website there is where you can find the original firmware for your smartphone. Please note that some smartphones have modifications and firmware from one modification will not work with another. The most common example is Sony smartphones.
Sony smartphones usually have two modifications - Dual Sim and Single Sim. And these modifications are not compatible with each other. You must remember this.
The error "Google application has stopped" appeared after updating the smartphone.
Another fairly common case is when we update over the air, and then get a bunch of errors in the Android operating system. There is only one piece of advice here - reset the settings to factory settings. This will clear your user data and settings. The problem should go away.
The second option is to try updating to this firmware not over the air, but by completely reflashing the smartphone. This can only be done by experienced users and the process may be individual for each smartphone; here you should contact the manufacturer for instructions.
If nothing helps.
I don't think any of the points helped you. But let's try again. The solution to the problem needs to start small and end big, that is, flashing the smartphone. The general plan looks like this:
- update google play services
- clear app cache
- reset to factory settings
- reflash device
One of the points should help you. Actually, I talked about them in the article. But if nothing helps, then perhaps you have an old Android smartphone and, accordingly, an old version of Google Play?
If this is the case and your warranty has expired, try to find a custom firmware with a new version of Android. Typically, smartphones with Android 4.3 and above work fine in 2018.
Developers choose Android 4.3 as the minimum compatible OS for their applications, so you must have at least this version of Android.
And one more option.
Use an older version of the application you need. There's nothing wrong with that, especially if the developers have added some new functionality that you don't need.
Nothing helped? Write in the comments your smartphone model, Android version and what you did to fix this error. I'll try to help you!
A large number of users are experiencing problems with the Google Play Services application. At the same time, a message appears on the screen: “The Google Play Services application has stopped” or “The Google Play Services application has crashed.”
“Google Play Services” is a system application that has many functions, from updating applications in the Play Market to synchronizing all Google services on the device. In other words, without Google Play services, normal operation of the device is impossible.If the Google Play Services application is not updated to the latest version or it malfunctions, you will not be able to update applications in the Play Market.
Despite its importance, errors often occur in the operation of Google Play Services for various reasons. You can try to get rid of them using the methods given below.
The Google Play Services application has stopped. How to fix?
Method 1: Set the correct date and time.
An incorrectly set date and time may cause problems with Google Play Services. To set the current time you need:
1) go to "Settings" to section;
2) disable function "Auto time detection"(it may also be called "Network time zone");
3) install correct date And time, and also choose your Timezone;
4) after setting the time reboot your device.
Method 2: Enable permissions for "Google Play Services".
Permissions give the app permission to perform certain functions on the device. If any application has not received the required permission, it may cause errors. In order to enable permissions for Google Play Services you need to:
1) go to "Settings" and press "Application Manager";
2) in the list of applications you need to select "Google Play Services" and go to the section "Permissions";
3) in order to get rid of the error, all permissions are needed turn on.
Method 3: Clear the cache and remove Google Play Services updates.
Information in the cache can also cause errors in the operation of the Google Play Services application. To clear the cache and remove updates:
1) go to "Settings", go to "Application Manager" and select a tab "All";
2) find in the list "Google Play Services" and going to the section "Memory" click "Clear cache";
3) to remove updates, go back one step, click the button "Stop" and confirm the action, and then going to "Options" select "Uninstall updates".
If your device has buttons "Stop" and/or "Uninstall updates" are not active, go to the section and disable the function "Find device" associated with "Google Play Services". To do this you need:
1) go to "Settings";
2) select item "Lock screen and protection" or "Safety";
3) press "Other security options", and then ;
4) now you need press the switch opposite the function "Find device" and confirm the action.
After uninstalling app updates "Google Play Services" the system will prompt you (in the notification panel) to update its version to the current one, which is what you need to do.
Method 4: Clear Google Services Framework App Cache .
Additionally, you can also clear the Google Services Framework application cache. For this:
1) go to "Settings", go to "Application Manager" and select a tab "All";
2) go to "Options" and enable the function "Show system applications"(if it is needed);
3) select from the list;
4) go to section "Memory" and press "Clear cache".
Method 5: Reset your device to factory settings.
If none of the previous methods worked, perhaps resetting to factory settings will help you. However, remember that Performing a factory reset will erase all data on your device. To perform a reset:
1) go to "Settings" and go to the section "Backup and reset".
2) at point "Reset" click (the names of the items may differ) and confirm the action.
After following the methods described above, the error with the message: “The Google Play Services application has stopped” should no longer bother you.
