The Android operating system is much more susceptible to viruses than Apple's iOS. In addition, like any other OS, the functionality is constantly expanding, bugs and shortcomings are being fixed. Google regularly releases update packages to the latest version, and the newer your device, the more of them there are. If Android is not updating, please read the following reasons and possible solutions.
Installing a new OS version or security patch is necessary in different cases.
Important! Before installation, make sure the battery charge is at least 60%.
- Critical vulnerability in the current firmware. In such situations, Google tries to release a fix as quickly as possible - within one day. All that remains is to download the “patch” from the server and install it into the system.
- Scheduled update to the latest version of Android. If the device is new, this will happen often, especially for the Google Pixel and Nexus line.
- Fixes minor bugs and improves existing features. The patch may also contain minor changes to the OS interface.
As already noted, most often new patches are received by devices with a pure version of the Android OS. Budget Chinese gadgets from unpopular manufacturers are updated the least often.
What to do if it does not update automatically
Automatic installation of patches may not occur in two cases:
- Your phone model is already outdated. In this case, you can forget about automatic updating. The solution is to install custom firmware or try to download a new version of the OS using a PC and a USB cable on the manufacturer’s official website.
- The “Update automatically” option is disabled in the smartphone settings. How to enable it in the gadget settings is described below.
Causes and solutions
In addition to the above, the following reasons for the lack of updates can be identified:
- Lack of stable Internet connection. In this case, the OS simply cannot load the necessary files for the new firmware.
- The smartphone is connected to the network via 3G, and the “Scan via Wi-Fi only” option is enabled in the settings.
- The device has a custom recovery installed or ROOT rights have been obtained.
- System applications required for the installation process are disabled.
Smartphone manufacturers have an extremely negative attitude towards manipulating firmware; such actions can even lead to turning the device into a “brick”. In some cases, only a Hard Reset will help restore the device to normal operation.
Let's restore normal update mode through the phone settings.
- Open the device settings and go to the “Software Update” tab. Pay attention to the "Automatic download" switch. If it is enabled, all updates will be downloaded automatically.
- Click on "Manual Installation". If the device is connected to the Internet, a manual search will be performed. It usually takes about 15-20 seconds. Available patches will be shown in the window that opens.
- If there is no new version, check the status of the device. Go to settings, then “Phone information”. Tap on the “Status” item. If the value of this parameter is “Official”, the device is running the factory firmware version. In this case, the patches will download without problems.
- If the status is indicated “Modifications installed”, proceed to the next method.
Update via computer
Any update can be downloaded manually and installed via a USB cable and connection to a computer.
Important! The following actions will lead to loss of warranty, and if performed incorrectly, the smartphone can be turned into a “brick”. Essentially, you are “reflashing” your smartphone.
- Download the Odin program and install it on your PC.
- Connect your tablet or phone to your computer using a USB cable. In the developer options, enable “USB Debugging Mode”.
- Turn off the gadget, then hold down the volume up and down buttons and the power button at the same time. The device will be turned on in “Download Mode”, the Recovery menu should open.
- In the Odin main menu, select the required files in the PIT, PDA and PSC tabs. Everything you need can be found in the 4PDA forum topics for your gadgets.
- Click the “Start” button and wait for the installation to complete.
Important! Do not turn off the phone during the firmware process! This will render it inoperable.
Firmware compatibility
Always download files only from official themes for your smartphone on the XDA or 4PDA forums, this way you will reduce the likelihood of infection by viruses and hidden miners. Carry out actions with custom recovery with extreme caution and remember that the warranty will be lost. If you are unsure whether a certain patch is compatible with your phone model, ask the experts at w3bsit3-dns.com.
If the device was purchased recently, but updates are not installed, contact the manufacturer’s official service center. Specialists will update the device manually; usually this procedure is free if manipulations with the OS or installation of ROOT rights have not been carried out.
Conclusion
The gadget may stop automatically installing updates due to its “advanced” age and the end of support, as well as after manipulating the firmware and obtaining ROOT rights. Always keep the scheduled scan option enabled in your settings, as the latest versions contain security fixes and improvements to many Android features.
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When trying to install a new system update, users may encounter various types of errors that prevent them from doing so. In this article, we'll look at why Android gives an error when updating and what to do in such a situation.
Why does it give an error when updating Android?
The main reasons why an error occurs when updating Android:
- There is not enough space on your mobile device;
- "Curve" firmware;
- Problems with the operating system;
- Problems with the Internet connection;
- There is an error in the update package itself.
Error when updating Android system: what to do
- Reboot the device. As with a PC, a simple reboot of the device can eliminate most problems;
- Check availability. System updates can sometimes take up a lot of space, and if your smartphone or tablet does not have enough space, then errors may appear when updating Android;
Manual Android update
If you get an error when automatically updating Android software, you should try to do it manually:
Android update via computer
If you get an error when downloading an update via your phone, you should try updating via your computer.
To do this, you need to use programs from official mobile device manufacturers:
If you have a smartphone or tablet from another company, then look for the program on the manufacturer’s official website.
Factory reset Android
In case of serious malfunctions in the operation of a smartphone or tablet, it is worth resetting the device to factory settings.
But you need to know that when resetting to factory settings, all data is deleted from the device, so you need to make a backup copy of all the necessary information in advance so as not to lose it.
Video instructions for resetting Android:
Flashing Android
If even after restoring the device to factory settings it still gives an error when updating Android, then most likely the reason is the initially incorrect firmware. This happens more often on phone models from little-known manufacturers. Less often - from well-known brands.
Instructions for Android firmware can be found in this article:
I hope the article " When updating Android it writes an error: why and what to do"was useful to you.
You can download and install official firmware “over the air” if you go to the appropriate settings menu or through a proprietary utility on your computer. But what to do if your Android has not been updated for a long time, or if it gives an error when updating? Let's look at the possible causes of this problem, as well as ways to solve them.
The problem with updating the phone's operating system is quite common. It is inherent not only to owners of older models, but also to users of the most modern Android devices. In most cases, it is not possible to update the phone due to the lack of necessary firmware on the developer’s website. But there are also reasons related to the presence of system errors in the mobile phone’s software or even mechanical damage to its components. In any case, each of the possible reasons deserves separate consideration.
The phone is outdated
Unlike IOC, developers of the Android mobile OS are forced, in addition to the firmware itself, to also work on its compatibility with many devices. This leads to the need to create drivers and other software, without which the correct operation of the system is impossible. Also, Samsung, LV, NTS and many other companies use proprietary shells on top of the operating system itself. As a result of all this, in most cases, only new and current smartphone models receive updates. And older devices, including due to a lack of hardware resources: RAM and processor power, remain without software updates.
Problems with Google services
If an update has been released for your phone, but it is not displayed in the settings, then the problem may be with the Google Services Framework service. The reasons for service failures may be its incorrect updating, infection of the phone with malware, etc. In any case, in order to update Android to the latest version over the air, you cannot do without this service.
Installing unofficial software
Official updates for Android are available only for devices whose owners agree to the developer’s software use policy. If the installation of applications from unverified sources is enabled on your phone, an update error may occur. The same applies to downloading custom firmware and recovery, as well as devices on which administrator rights have been obtained. For such smartphones, you will not be able to install official OS updates, either over the air or using a proprietary utility on your computer.
Virus infection
Without antivirus software, the phone's operating system is susceptible to malicious files. Virus programs can be downloaded from the Internet, or by installing apk applications from unverified sources. Since the effects of malicious files can be very different, one of the possible options is to block the service responsible for updating the Android OS.
Incorrect installation of updates
When updating Android, you must wait until the files are completely downloaded and installed. In this case, the device spontaneously reboots a couple of times. Problems may arise if an error occurs during the installation of updates caused by one of the following factors:
- The Internet stopped working on my mobile phone.
- The battery has run out of charge.
- The phone was forcibly turned on, etc.
This can not only cause the update installation service to not work, but also render the phone inoperable.
Hardware failure
The least likely, but also possible reason is a broken phone. If, after updating the OS, the mobile phone does not see the SIM card or simply does not start, it may have hardware problems. In most cases, this is the result of a manufacturing defect or occurs after the smartphone falls on a hard surface or gets moisture inside.
Solution
To solve problems with updating Android, you may need root access rights to the phone system. But in simpler cases, you can try to do without them. In any case, you must first perform a forced check for new OS versions in the main settings menu. Let's consider all the methods in more detail.
Forced verification through settings
The new OS version may not appear in the notification list until you go in and download it yourself. You can force a check for updates in a few clicks through the main settings menu; to do this, you need to find and select the “OS Version” item. In it you need to click on the “Check now” line and wait until the system connects to the developer’s server. Naturally, the Internet on the phone must be turned on, preferably a Wi-Fi connection.
Verification via USSD request
An alternative way to force verification is to dial a combination of numbers into the dialer. To do this you need:
- Open the phone book and dial a number.
- Dial request *#*#2432546#*#*.
- Wait until the system performs a check.
In this case, you do not need to confirm your request by pressing the call button.
Clearing Google Services Framework data
Clearing the Google Services Framework data can help solve the problem with the update. To do this, go to the main settings menu and tap on the “Applications” item there. In it, use a side swipe to select “all applications” and find the Google Services Framework in the list provided. By clicking on the desired service, a management menu will open in which you need to clear the data by clicking on the corresponding button.
Using a PC on which proprietary utilities from the developer are installed
A reliable way to install the latest updates to your mobile phone operating system is to use proprietary utilities from the developer. In this case, you will also need to download the latest version of drivers for your mobile device on your PC. Let's consider the algorithm of necessary actions for Samsung smartphones and the proprietary Kies program:
- Create a backup copy of your data, if necessary.
- Download and install the Samsung Kies utility from the developer’s official website.
- Connect your mobile phone to your computer via a USB cable.
- The program will automatically recognize the device and display information about available firmware versions on the screen.
- Confirm the request to install new firmware.
- Read the supporting instructions and click on the “start” button.
Installing firmware via the proprietary Kies utility
When performing these steps, the firmware will begin downloading through a special utility, and the phone itself will go into Download mode. After this, the mobile phone will reboot with the already updated OS, and a notification about the successful completion of the process will appear in the Kies program.
Installing third-party, custom firmware
If none of the methods worked, and you are unable to install the official firmware on your mobile phone, then download a custom one. True, in this case you will need to root the device and say goodbye to the manufacturer’s warranty. If this is not critical, then we recommend paying attention to Cyanogen. This firmware is very popular and supports many functions that are not available in official versions of Android.
Installation of third-party firmware is possible both through the recovery menu and using special programs. If system failures or software problems occur, in this case it is easy to make a backup or reset to factory settings.
A new operating system almost always means increased productivity, bug fixes, and a lot of additional innovations that expand the user's capabilities. It is for this reason that the question of why Android is not updated is very relevant for every owner of a multifunctional gadget. This problem is faced not only by users of Chinese devices, but also by owners of branded devices and even flagships. In this post, we will look at the main causes and solutions for problems with updates.
Why update your Android system?
Android is an operating system that provides the user with a universal set of capabilities to realize the potential of any multifunctional gadget. Each new version of the OS is designed to correct system errors and make significant adjustments to the operation, thereby increasing the practicality, comfort and reliability of the use procedure.
Updating the firmware is a mandatory action for any user who wants his gadget to demonstrate stable operation.
Other important reasons for the need to update the firmware include the fact that many game and application manufacturers eventually stop supporting their programs on older devices. Consequently, the user subsequently cannot use the full potential of the software.
Why is my Android device not updating?
Every user of smartphones and tablets faces the question of why the phone does not update Android. When purchasing a flagship or a new model of a device, the consumer immediately receives the current firmware version with all its rich functionality. With the release of a new version of the OS, he has to think about where and how to update.
Practice shows that when choosing a flagship, you can count on a couple of updates in the near future. But sooner or later, support from the official manufacturer will stop anyway. Users of budget versions will feel “lonely” much earlier. That is, with the release of a new version of the software, you will immediately wonder why the update is not installed on Android.
No official update
Not all gadget manufacturers provide support for their devices. Updating to the current version of the operating system is hindered by the banal lack of official archives with the latest firmware developed by the manufacturer.
On a newly purchased smartphone/tablet, the basic version of the OS is usually installed by default. After some time, a new update is released for Android, and after checking for stability, it becomes available to users. As a result, the phone acquires an updated interface, additional settings and other features. But the gadget is not always updated automatically. In this article, we will look at possible causes of problems and ways to resolve them.
Important! Since updating the OS takes some time, the device’s charge level during installation should be at least 50%.
We are not responsible for your actions. The article is informational and describes general actions in such a situation. It is better to seek professional help from a service center.
An easy way to update your OS
Go to general settings and select the “About smartphone” section at the bottom of the list. At the top of the screen there will be “Update” (or “system update”, etc.), select this item. The gadget settings should allow updating only via Wi-Fi, in order to avoid excessive traffic through mobile networks. When the new version of the software is downloaded, click on the “Install” button and wait for the smartphone to reboot.
How to speed up the process?
If you know that the update has already been released, but your gadget says that the latest version is installed on the device, you can speed up the process of receiving the update.
- In the settings section, go to the “Applications” category.
- In the list of all programs we find “Google Services Framework”.
- In the window that opens, click on the “Clear data” button.
- After that, check for updates in the “About smartphone” section.
Update Android manually
Unfortunately, the firmware is not always updated using the method described above. And naturally in this case the question arises: what to do? You can install a new OS version manually. There are several ways to do this.
Platform mirror
The latest firmware version can be downloaded from the official website of the gadget manufacturer. To do this, you need to log on to the website, find the OS version for your smartphone/tablet model and download it to your device.
When downloading, make sure you select the version that matches your operating system. In general settings, in the “About smartphone” section, select “Device information”. The “Build number” line indicates the phone model and the region of the installed software version (before the “_” sign). The downloaded software must match the parameter data. Also, you will not be able to install updates to a lower version.
Installation steps:
- Turn off the device
- Login to Recovery Menu
For each device there is a certain combination of buttons, which is better to search on the Internet in advance. The most common are:
Power button + Volume up/down + Home button,
"Power" button + volume up + volume down,
"Power" button + volume up/down.
Navigation through this menu is carried out using the volume and “Power” buttons. - In the menu that opens, select “Apply updates”
- Depending on where the archive is saved, indicate where installation is required: from the card or from the internal storage.
- Go to the folder where the updates were saved. The installation of the new version will begin automatically.
- Once the process is complete, return to the main menu.
- Reboot your gadget.
Odin app
Odin is very popular among professionals due to its versatility. This program is a simple and reliable way to update the firmware. But you should still be careful, as wrong actions can turn your gadget into a “brick.”
Software update steps
- Download and install the Odin program on your PC or laptop.
- If your smartphone/tablet does not have an archiver, you also need to download it.
- We find the required firmware version and save it in the device’s memory.
- Extract the contents of the directory with the firmware.
- You should have three files: CSC, PIT and PDA.
- We connect the gadget to a laptop or computer.
- It is important that the PC operating system correctly identifies the smartphone/tablet.
- Launch the installed utility. If the connection is successful, the port through which the device is connected to the PC will be highlighted in yellow.
- Turn off your mobile device.
- Launch it in Download Mode, which is entered by simultaneously pressing the “Power” button, volume down and the “Home” button.
- To confirm activation of the mode, hold down the volume up button.
- In the utility window, select the files previously downloaded to your smartphone/tablet in the CSC, PIT and PDA items so that they match those stored on the device.
- Select the Start button and wait for the updates to install.
- If the update is successful, the PASS button will light up in the upper left corner of the program! highlighted in green.
In addition, to update the firmware, you can use special programs from smartphone/tablet manufacturers, for example, for a device from LG it will be the PC Suite utility, for a device from Samsung - Kies, etc.). You need to connect the device to the computer, select the “Tools” section (or something similar) in the program window and find the “Firmware/System Update” item. Next, follow the instructions on the monitor to install the new OS version.
The firmware is not updated: possible causes and solutions
Installed on the deviceRoot-access
The problem is solved by removing Root rights. To do this, go to the SuperSu application, select the “Settings” tab, in the list presented, find the line “Complete removal of Root” and click on it. Then we reboot the gadget. After that, we try to install updates using one of the methods described above.
On the device Custom Recovery
You will need an update that meets your system requirements. You need to find the appropriate firmware and follow the instructions to install the update. Another solution is to install the stock recovery environment and then manually update the gadget.
Installed Custom Firmware
You can search the Internet for updates for it, but you are unlikely to find them. Installing the stock firmware that matches your tablet/smartphone will help solve the problem.
Disabled or missing applications
Due to inexperience, users sometimes “disable” or completely erase the programs provided by the manufacturer. To restore them, you need to download and install them again. If they are simply turned off, then in the “Applications” section, open the “Inactive” tab, and by clicking the corresponding button, restart them. If there is no such tab, then open “All”, and at the very bottom there will be a “Disabled Applications” section.
Also, to solve this problem, resetting to factory settings helps. In general settings, find the “Backup and Reset” section. Usually the bottom line is “Reset settings”. After activating this function, the gadget will return to the state it was in initially.
