You can download and install official firmware "over the air" if you go to the appropriate settings menu or through proprietary utility on the computer. But what if you already long time your Android is not updated, or does it give an error when updating? Consider possible reasons the occurrence of this problem, as well as ways to solve them.
The problem with updating the operating system of the phone is quite common. It is inherent not only to owners of old models, but also to users of the most modern devices on Android. In most cases, updating the phone fails due to lack of required firmware on the developer's site. But there are also reasons associated with the presence system errors in the software of the mobile phone or even its mechanical damage its accessories. In any case, each of the possible reasons deserves separate consideration.
Phone outdated
Unlike IOC, the developers of the Android mobile OS are forced, in addition to the firmware itself, to also work on its compatibility with many devices. This leads to the need to create drivers and other software, without which it is impossible correct work systems. Also Samsung, LV, NTS and many other companies use on top of the operating system itself branded shells. As a result of all this, in most cases only new and actual models smartphones. And older devices, including due to a lack of hardware resources: RAM and processor power, remain without software updates.
Crashes in the Google services system
If an update for your phone has been released, but it is not displayed in the settings, then the problem may be in the service Google Services framework. Service failures can be caused by wrong update phone infection malware etc. In any case, in order to "by air", you can not do without this service.
Installing unofficial software
Official Android updates are available only for devices whose owners agree with the developer's software use policy. In the event that the installation of applications from unverified sources is enabled on the phone, an error may occur during the update. The same applies to downloading custom firmware and recovery, as well as devices on which administrator rights have been obtained. For such smartphones, you will not be able to supply official updates OS, both "over the air" and using a proprietary utility on a computer.
Virus infection
In the absence of anti-virus software, the operating system of the phone is affected by malicious files. Virus programs can be downloaded from the Internet, or by allowing apk installation applications from unverified sources. Since the actions of malicious files can be very different, one of options is a blocking service responsible for updating the Android OS.
Incorrect installation of updates
When updating Android, you need to wait full load and installation files. In this case, the device spontaneously reboots a couple of times. Problems can occur if an error occurs during the installation of updates, caused by one of the following factors:
- Internet stopped working on mobile.
- The battery has run out of charge.
- The phone was forcibly turned on, etc.
This can not only be the reason why the update installation service does not work, but also cause the phone to become inoperative.
Hardware failure
The least likely but also possible cause is a broken phone. If, after updating the OS, the mobile phone does not see the SIM card or simply does not start, it may have hardware malfunctions. In most cases, this is the result of a factory defect or occurs after the smartphone falls on a hard surface or moisture gets inside.
Solution to the problem
To solve problems with updating Android, you may need to root rights access to the telephone system. But in more simple cases, you can try to do without them. In any case, you must first perform a forced check for new OS versions in the main settings menu. Let's consider all the methods in more detail.
Forced verification through settings
The new OS version may not appear in the notifications list until you go in and download it yourself. You can force check for updates in a few clicks through the main settings menu, for this you need to find and select the “OS version” item. In it, you need to click on the "Check now" line and wait until the system connects to the developer's server. Naturally, the Internet must be turned on on the phone, preferably a Wi-fi connection.
Checking via USSD request
Alternative way forced verification is a set of a combination of numbers in the dialer. For this you need:
- Open phone book with dialing.
- Dial request *#*#2432546#*#*.
- Wait for the system to check.
In this case, you do not need to confirm your request by pressing the call button.
Clearing Google Services Framework Data
Clearing the data can help solve the problem with the update Google service Services Framework. To do this, go to the main settings menu, and tap on the “Applications” item there. In it, select “all applications” with a side swipe and find the Google Services Framework in the list provided. By clicking on desired service the control menu will open, in which you need to clear the data by clicking on the corresponding button.
Using a PC on which a proprietary utility from the developer is installed
Reliable way to install latest updates the operating system of the mobile phone will use proprietary utilities from the developer. In this case, the PC will also need to download the latest version of the drivers for your mobile device. Consider the algorithm necessary action for Samsung smartphones And branded program kies:
- Back up your data, if necessary.
- Download and install the utility Samsung Kies from the official website of the developer.
- Connect mobile phone to computer via USB cable.
- The program will automatically recognize the device and display information about available versions screen firmware.
- Confirm the request to install the new firmware.
- Read the help instructions and click on the "start" button.
Installing the firmware through the proprietary utility Kies
When you perform these steps, the firmware will be downloaded via special utility, and the phone itself will go into Download mode. After that, the mobile phone will reboot with an already updated OS, and a notification will appear in the Kies program about the successful completion of the process.
Installation of third-party, custom firmware
If none of the methods worked and you are unable to install official firmware on your mobile phone, then download the custom one. True, in this case, you will need to root the device and say goodbye to the warranty from the manufacturer. If this is not critical, then we recommend paying attention to Cyanogen. This firmware is very popular and supports many features that are not available in official versions Android.
Installation third-party firmware possible both through the recovery menu and using special programs. In the event of system failures or malfunctions in the software, in this case it is easy to backup or reset to factory settings.
You won’t envy the developers: they optimized their brainchild for all relevant android versions, and Google times! — and rolls out a new one. In theory, backward compatibility should work, but in practice, too often after updating the OS, applications do not work.
Why does this happen? More often - weak optimization. Although in Lately it is generally accepted that new versions of Android “do not carry anything new”, in fact - they also carry it. And software developers are not immediately ready for these innovations.
Okay, so what do you do? There are several options.
1. Delete the app and install again.
Oddly enough, this "lamer" advice often works. Apparently, the problem often occurs not because of compatibility with new Android, but due to incorrect restoration from a backup.
No, pay for re-installation you will not have to. Your license is stored in the Google filing cabinet. All your purchases made within the service or game will also be restored.
2. Rollback Android to previous version and wait until the developers fix all the problems that arise. How to do this - look in the discussions of your smartphone or tablet model. Note that this is a method for those who are not looking for easy ways. After all, after a rollback, the phone is usually completely cleared, all programs and games, accounts, music and videos, settings and call and message history will have to be restored.
Light option: do not rush to update when a new version Android becomes available. Follow the reviews on Google Play. Initially, there may be error messages after the update. When they stop appearing, you can update the system.
3. Restore an earlier version from a backup. Android has built-in tools for rolling back updates. However, we would recommend alternative solution recovery - Titanium Backup. With it, you can set up regular creation backups applications along with their data. And then, if necessary, restore them.
This seems paradoxical (because an earlier copy cannot improve compatibility with older later version OS). However, it happens that the cause of the problems in the application is not related to the Android update and lies in the mistakes made by the developers in the updates. Return for more early version saves.
4. Try clearing cache and data. This is made standard Android tools:
- open menu
- select the “Applications” tab (usually it is in the “General” section)
- find there desired application
- tap on it
- delete its cache and data
Of course, if you entered your login and password there to work via the Internet, you will have to do this again. However, often this move helps restore access.
5. Search modified version .
This especially often works with applications abandoned by developers (abandonware). Of course, when a new version of Android is released, there is no one to make the necessary improvements to such “orphans”. However, if the application is popular, often when a new OS is released the right job made by enthusiasts.
Possibly even an adaptation previous version An OS made with high quality will save compatibility with the most current one, and the application will become working again.
Of course, this is quite an exotic situation. Popular and necessary developments are rarely left unattended. And yet it is not excluded.
We hope these tips have helped you, and if after android updates applications do not work for you, then use these instructions - and they will work.
Consider an example when Whatsapp or another application does not work anyway, we find any solutions - http://w-hatsapp.ru/pochemu-whatsapp-ne-rabotaet.html
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Most owners of Android-based devices are faced with the fact that some application does not start. They either do not want to start at all, or they do not work as they should. This begs the question: "Why don't apps work on android?" This may cause some inconvenience, but any problem / error is solvable.
What to do if Android apps don't work
New applications are constantly being developed, and this, of course, is good. However, the device market is also not in short supply and sometimes some applications are incompatible with specific devices. The developers are doing everything to ensure that there are as few such cases as possible. There are other reasons too:
- Few random access memory on the device;
- The app requires a newer version of Android;
- The application or the system crashes.
If you install applications exclusively from Google Play, then everything will be fine, because if your device and the program / game are incompatible, the “Install” button will become unavailable. You can download apk file separately and install. But this does not give any guarantees.
Lack of RAM
All applications have system requirements and they need a certain amount of RAM to run. If it is not enough, the application will not start or will constantly crash. You can clear it by closing all programs that are running in the background.
There are other methods as well. You can create a swap file using, for example, Roehsoft Swapit RamExpander. It will take up some space on your memory card. This is required to increase the amount of RAM. It will Negative influence on the speed of your device and not every smartphone supports swap files (paging file).
- Install Roehsoft Swapit RamExpander, launch and click on the button "Activate swap".
- Then you will need to wait until it is created. This is a short process.
Using this method be prepared that the sd card will not work for a long time and you will have to change it.
Old version of Android
Now there is already the seventh version of Android, which answers the question why applications do not work on android 5 or 5.1 All new applications are developed under latest versions Android. Therefore, it is advisable to constantly check for updates and update to the latest version. This can improve the performance of the device and fix any bugs of the previous firmware version. Checking for updates is very simple:
- We open "Settings" in android menu(gear icon).
- Scroll down to the section "About phone".
- Tap on the inscription "Check for update" or « Wireless update» each will be different.
This method is not available for all devices. Sometimes you need to go to the developer's website and check there. Then, using a PC, install the update.
System/application failures
If the application suddenly stops working or starts to crash abruptly, this is most likely a bug in it. Then you need to complete it completely and start again. For this:
- Open Android settings again.
- Now we need to find the point "Applications". Tap on it with your finger.
- Now swipe to the right to scroll to the section "Working". It contains all the applications that are currently running.
- Find the one you want and tap on it with your finger.
- Now we need to stop him. To do this, tap on the button "Stop".
- Now we go to the menu and re-open what we need. Most likely it will work as it should.
You may need to uninstall it and reinstall it. For this:
- We go through the first 4 stages, as in the previous instructions.
- Now to uninstall the program, you should click "Delete".
- Reboot your device by holding down the lock button and selecting .
- Now you should re-download it from the Playmarket and install it.
If all applications stopped working en masse, then it must be assumed that the failures are more extensive and concern the system itself. Try resetting your settings.
In some cases this helps. If not, stay last option- flashing. For each device, this is an individual process, so see the instructions on the Internet.
Conclusion
We have considered all the possible reasons why the Android application does not start and what to do in this case. If none of the methods helped at all, the developer is most likely to blame. You may have updated the program, so roll back to the previous version. To do this, instead of the delete button, you need to press "Uninstall Updates".
You won't envy the developers: they have optimized their brainchild for all live versions of Android, and Google again! - and rolls out a new one. In theory, backwards compatibility should work, but in practice, too often applications do not work after updating the OS.
Why does this happen? Most often - poor optimization. Wishing recently, it is generally accepted that new versions of Android “do not drag anything new”, in fact, they also carry it. And software developers are not immediately ready for these innovations.
Okay, so what do you do? There are several options.
1. Send the application and install again.
Oddly enough, this "lamer" advice often works. Apparently, the problem often occurs not because of compatibility with the newly minted Android, but because of incorrect restoration from a backup.
No, you don't have to pay for secondary installation. Your license is stored in the Google filing cabinet. All your purchases made within the service or game will also be restored.
Consider the process of deleting an application on a Whatsapp sample.
2. Roll back Android to a previous version and wait until the developers fix all the problems that arise. How to do this - look for your smartphone or tablet model in the discussions. Note that this is a method for those who are not looking for easy ways. Indeed, after a rollback, the phone is usually completely cleared, all programs and games, accounts, music and videos, settings and the history of calls and notifications will have to be restored.
Light option: don't rush to update when a new version of Android becomes available. Follow the reviews on Google Play. Error messages may appear there at first after the update. When they stop appearing, you can update the system.
How to correctly update the application on the example of Whatsapp - we analyze it in detail.
3. Restore quite an early version from a backup. Android has built-in weapons for rolling back updates. However, we would recommend an alternative recovery solution - Titanium Backup. With its support, you can set up regular backups of applications along with their data. And then, if necessary, restore them.
This seems paradoxical (after all, compatibility with a later version of the OS cannot be improved in a fairly early copy). However, it happens that the cause of the problems in the application is not related to the Android update and lies in the mistakes made by the developers in the updates. Reverting to an earlier version saves.
4. Taste delete cache and data. It's done standard means android:
- open menu
- select the “Applications” tab (usually it is in the “General” section)
- find the app you need
- tap on it
- send its cache and data
Of course, if you entered your login and password there for working via the Internet, you will have to do this again. However, often this move helps restore access.
5. Search modified version.
This especially often works with applications abandoned by developers (abandonware). Of course, when a new version of Android is released, there is no one to make the necessary improvements to such “orphans”. However, if the application is popular, it is not uncommon for enthusiasts to do the work when a new OS is released.
It is possible that even adaptation to the previous version of the OS, made with high quality, will save compatibility with the most current one, and the application will become working again.
Of course, this is quite an exotic situation. Popular and necessary developments are sparsely left unattended. And yet it is not excluded.
We hope these tips helped you, and if after updating Android your applications do not work, then use these instructions and they will work.
Everyone knows that manufacturers try to regularly update the operating system for their devices. It is logical that this leads to conflicts with applications, because they may not be optimized for future version OS.
- What will be required
- Instruction
- Adviсe
- Worth paying attention
- What will be required
- Instruction
- Adviсe
- Worth paying attention
Method 1 Reinstall the application
What will be required
- Your Android device.
Instruction
Oddly enough, the ubiquitous “just reinstall your phone” advice for breaking any software works too often to be ignored.
1. To begin with, you will be required to remove the installed application.
2. Next go to google play and re-download the software of interest. Don't worry, you won't be asked to pay again - after purchasing the application, you can reinstall it as much as you want.
Usually, this procedure takes much less time than it seems at first.
Worth paying attention
If you experience problems after updates, do not rush to immediately reinstall applications. Often the problem can be solved even more simply.
Method 2 Reset phone
What will be required
- Your Android device
Instruction
In case of critical malfunctions, the solution is a complete reset of the device. remember, that this way is quite a critical measure. In no case do not do it without making a backup of the data. A backup is the procedure for saving all your settings and personal information with applications to a memory card. This is necessary, as a hard reset returns the smartphone to the factory state and will delete all personal data. The procedure differs depending on specific model phone, consider it on the example of a phone Galaxy Ace (more details in this article).
1. Hold down two buttons - Power And Home.
2. A menu will appear on your screen with an item.
3. Many phone models given function available from the device menu, without using the coveted key combination.
Keep in mind that this method is too critical to be used whenever an error occurs. Use it only in certain cases when other methods fail.
Worth paying attention
For each separate model smartphone has individual features full reset. Do not ignore them, use the instructions and information on the official website.
