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Anyone who has ever ordered goods on AliExpress is probably familiar with the situation with delivery to Russia and the CIS countries through the national postal service of China. The fact is that, recently, the number of orders for aliexpress has increased so much that the sorting points of China Post simply cannot cope with such a load. Consequently, more and more cases began to occur with delayed delivery of parcels to customers. Realizing this, sellers began to look for alternative shipping methods. The first postal service they mastered was Hongkong Post. In the beginning, everything was going well, the parcels were delivered on the date stated by the seller, but the number of orders continued to grow and we had to find another intermediary to deliver the goods. This intermediary became the Malaysia Post, through which, lately, they are increasingly starting to send. Tracking of the Malaysia Post is available on their official website, so there should be no problems monitoring the movement of the package.
Track code format for Malaysia Post
Initially, all parcels sent through Malaysian mail had the letters “MY” in the track code content, which accordingly indicated that the track code belonged to the Malaysia Post. But since the number of items is increasing every day, new formats had to be introduced, so the most popular track code formats of the Malaysian Postal Service today look like this:
- ETH81109807MY
- SYL02408712QF
- SYL52434201BL
Other literal meanings may also occur, but the ones presented above ( QF, BL at the end) are the most relevant today and the vast majority of Malaysia Post track codes look like this.
Unlike standard track code formats, the Malaysian mail code does not have 2 letters at the beginning, as can usually be seen in China or, but three, therefore, it will not work to track such a parcel through the universal tracking of the International Postal Union.
How to track Malaysia Post parcel
To track Malaysia Post shipments, it is best to use it, as the information provided there will be the most current and correct. As usual, for tracking, you need to copy your trackcode from and paste it into the tracking field, then press “TRACK”. After that, you will see all the statuses of the movement of your parcel.
If you suddenly have a website, according to your track code, it displays the message “No Record Found”, it means that there is no record of the movement of your package at the moment in the database. This usually happens when the buyer, having just received a message about the shipment of the goods from the seller, goes to the tracking site and begins to check his track code.
Please note that even if the seller gave you a track code and changed the status of the parcel to “Sent”, this does not mean that it was instantly sent to you. First, he registers your track code as a seller, on the website of the Malaysian postal service, and then transfers it to the post office. And only after Malaysia Post registers receipt of the package, you can track it. For Malaysia Post, this process takes approximately 5-10 days from the date of shipment. Therefore, you should not worry too much that after issuance, your track code is not tracked in the first days, you should wait a little and check later.
When the parcel reaches the local post office and has been processed, you can already try to track it. Usually, on your request, you will receive the following statuses:
- Dispatch PreAlert to Russian Fed., MPC PMIH (KLIA) - Delivered for shipment to the Russian Federation
- Item Posted Over The Counter to Russian Fed., MPC PMIH (KLIA) - Prepared for shipment to the Russian Federation
- Item Sent to RUSSIAN FEDERATION MPC, PMIH (KLIA) - Sent to Russian Federation
- Item Arrived at Russian Fed., Russian Fed. - Arrived in RF
If this is not the first time you have to deal with the tracking of the Malaysia Post, you may have noticed that the time from departure to arrival in the Russian Federation takes only one day.
It is not for nothing that the Malaysia Post has been increasingly used lately. Due to less workload and well-oiled logistics, parcels are delivered much faster, unlike. Average reported delivery time for Malaysia Post is 20-30 days. However, judging by customer reviews, the vast majority of parcels are delivered within 20 days. There were also cases of delivery up to 10 days.
When delivering parcels, you need to understand that not everything depends on one service, there is always another party that accepts, for Russia it is post to Russia. If there are no complaints about the quality of the services provided to the Malaysia Post, then there are unfriendly comments regarding the Russian post.
Generally speaking, there are no problems with the delivery and tracking of the Malaysia Post at the moment, and this delivery method is gaining more and more popularity. If you have come across the services of the Malaysian Postal Service or are unable to track your track code, you can leave a comment below.
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To track your parcel, you need to take a few simple steps.
1. Go to the home page
2. Enter the track code in the field with the heading "Track mailing"
3. Click on the "Track parcel" button located to the right of the field.
4. After a few seconds, the tracking result is displayed.
5. Study the result, and especially carefully the last status.
6. The predicted delivery period, displayed in the track code information.
Try it, it's not difficult;)
If you do not understand the movement between postal companies, click on the link with the text "Group by company", which is located under the tracking statuses.
If you have any difficulties with statuses in English, click on the link with the text "Translate into Russian", which is located under the tracking statuses.
Carefully read the section "Information about the track code", there you will find approximate delivery times and other useful information.
If, during tracking, a block is displayed in a red frame with the heading "Pay Attention!", Carefully read everything that is written in it.
In these information blocks, you will find 90% of the answers to all your questions.
If in the "Pay Attention!" it is written that the track code is not tracked in the country of destination, in this case, tracking the parcel becomes impossible after the parcel is sent to the country of destination / after arriving at Moscow Distribution Center / Item Arrived at Pulkovo / Arrived at Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. Nothing, and nowhere. No way at all =)
In this case, you need to wait for a notification from your post office.
To calculate the delivery time in Russia (for example, after export, from Moscow to your city), use the "Delivery Control Time Calculator"
If the seller promised that the package will arrive in two weeks, and the package travels for more than two weeks, this is normal, the sellers are interested in sales, and therefore they are misleading.
If less than 7-14 days have passed since the receipt of the track code, and the parcel is not being tracked, or the seller claims to have sent the parcel, and the status of the parcel "the item pre-advised" / "Received email notification" does not change for several days, this is normal, you can read more by clicking on the link:.
If the status of a postal item does not change for 7 - 20 days, do not worry, this is normal for international postal items.
If your previous orders arrived in 2-3 weeks, and a new package has been traveling for more than a month, this is normal, because parcels go by different routes, in different ways, they can wait for sending by plane for 1 day, or maybe a week.
If the parcel left the sorting center, customs, intermediate point and there are no new statuses within 7 - 20 days, do not worry, the parcel is not a courier who carries the parcel from one city to your home. In order for a new status to appear, the parcel must arrive, unload, scan, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.
If you do not understand the meaning of such statuses as Acceptance / Export / Import / Arrived at the place of delivery, etc., you can see the decoding of the main statuses of international mail:
If, 5 days before the end of the protection period, the parcel is not delivered to your post office, you have the right to open a dispute.
If, based on the above, you do not understand anything, read this instruction again, and again, until you are completely enlightened;)
When the Aliexpress seller chooses the type of delivery of goods to Russia, he takes into account the cost of the order itself and the prices for sending it by transport companies. If you want to save money (and who would refuse such an opportunity?), Stores have often used them before. Now among the super-cheap carriers there is another option - Post Malaysia (Malaysia Post).
If the seller has a “free shipping” note in the choice of the delivery method, then there is a high probability that he wants to reduce the cost of his transportation costs, and the package will go to the buyer through the Malaysian capital of Kuala Lumpur.
About Malaysia Post
As already stated, shipments via Post Malaysia are considered one of the cheapest for Chinese sellers. Not so long ago, few people used this delivery method, therefore, on average, parcels reached buyers in about 20-25 days. Today, the method has been appreciated by hundreds of stores selling various small things. Accordingly, the terms of shipment of goods have increased significantly, because the Malaysian Post is now overloaded with a large number of Chinese items.
Post Malaysia's official delivery times are 20-60 days, which is slightly longer than other shipping methods.
There are also restrictions on the weight of the parcel - you can send no more than 10 kg, including packaging. But there are no restrictions on the types of goods sent. The bad news is that some of the packages are invariably lost in the process of moving, although there is a high probability that they will still reach the addressee, but with a long delay.
How do I know if an item from Sellers Shipping Method is on its way by Malaysia Post?
By, at the end of the tracking number going through Malaysia, there must be two letters corresponding to the country: MY... The number begins with two letters, which are responsible for the type of shipment (small package, parcel). There will be 9 more digits between the letters in the number.
Tracked shipments
Like China Post, Malaysia has two shipping options: with and without tracking. The first option is not so cheap, because it is used when sending orders with a value of $ 10, and it is to it that tracking numbers are usually given in the international format described above.
If the first two letters of the number start with RA- RZ, then we are talking about a small package, if CA- CZ- about the parcel.
Example: RA123456789MY, RR123456789MY, CF123456789MY, CR123456789MY.
Shipments without tracking
Cheap orders leave the seller without providing tracking numbers in Russia. That is, you will receive information about the movement of the goods, but only until the parcel reaches the Russian Federation. Such numbers can begin with two letters: LA- LZ... Otherwise, there will be no differences from the international format.
Please note that "Malaysian" parcels without tracking may have not two at the beginning of the number, but immediately three letters, which scares many Aliexpress users.
If you see the following tracking numbers on the product card, then the parcel (small package) was sent by the seller via Post Malaysia:
- ETN12345678MY;
- SYL12345678MY;
- FTL12345678MY;
- BLG12345678MY;
- ETN12345678MY.
By the way, the last two letters of the number may also differ from the standard ones:
- SYL123456789QF;
- SYL123456789LT;
- SYL123456789WQ.
There is an even worse option, when, instead of something similar to the standard one, you are given an incomprehensible number of 5 letters and 8 numbers:
- SYLBL12345678;
- SYLSJ12345678
- SYLLD12345678.
Where do the 3 letters in the number (or even all 5 letters) come from then instead of the "international" two? The fact is that there is no Post Malaysia representative office in China, which is quite reasonable. To save their time and reduce costs, Aliexpress stores send goods to Malaysia using shipping companies. That's just the code of this courier company we see in the first letters of the number. In fact, this information is not for the buyer, but for the seller, but Ali allows you to add it to the order card.
Here is the answer to one more question: why the parcels through the Malaysian Post are delayed in transit or get stuck indefinitely in China. An additional factor should be taken into account - problems with intermediaries, whose services are used by stores to send orders to Malaysians.
We recommend not to worry - experience shows that the majority of shipments via Post Malaysia sooner or later reach their addressees, even if it was impossible to find out information about their movement along the way. In any case, if you see information that the parcel is registered at the post office, then you can relax and wait for the order to arrive. It's better late than never, right?
Aliexpress sellers often use Malaysia Post as an alternative shipping method. Tracking parcels from Malaysia on the territory of the recipient's country is possible only for registered items. Cheap goods sellers often ship by economy shipping with tracking only up to the "import" pick status.
The official website of the Malaysian Post can be overloaded, so it is much more convenient to track the parcel from Malaysia on the website.
All Malaysia Post shipments can be tracked in by entering the tracking number in the search bar and clicking on the "Find by track number" button.
Malaysia Post is the state postal service of Malaysia, providing the delivery of international mail and domestic mail for individuals and legal entities. It also provides urgent postal services and delivers EMS items. Malaysia Post's rates for EMS delivery will be higher, but this is justified by the high speed of delivery.
The International Postal Regulations strictly prohibit the postage of drugs, psychotropic or explosive, flammable or other dangerous substances and items. The Malaysia Post website has complete postage guidelines, including size, weight and attachment restrictions.
Track number types Malaysia Post
EMS and Parcels Malaysia Post always assigns a tracking number. Small packages can be unregistered and go without tracking.
A unified track number format for registered international postal items has been approved. The Malaysia Post track number has the same look and consists of 13 characters:
- RA123456785MY - for registered small packages from Malaysia up to 2 kg, the first letter is always R, from the word Registered;
- CD123456785MY - the tracking number for Malaysia Post parcels weighing up to 20 kg always starts with the letter C;
- EE123456785MY - EMS fast shipping starts with E.
The first letter R indicates that the small package is registered, for the parcel there will be the letter C, EMC mail begins with Latin E. The numbers guarantee the uniqueness of the number. But the last letters determine the country of the postal service from where the parcel was sent.
Malaysia Post Parcel Tracking
In order not to worry about your shipment from Malaysia and to roughly understand where it is currently, you can track the parcel on the website with a Russian translation of all tracking statuses.
Conventionally, international shipments of the Malaysia Post go through the following main stages:
- Receiving the shipment at the Malaysia Post branch;
- Processing and distribution at the sorting center;
- The parcel arrives at the place of international postal exchange, where it is being prepared for further movement;
- Customs clearance in the country of the sender;
- Export;
- Import;
- Customs clearance in the recipient country;
- Sorting the parcel in the country of destination;
- Delivery of the parcel to the recipient.
