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Pokerstars doesn't work on iPad. PokerStars does not work - the main causes of problems

The development of modern technologies has also affected gambling on the Internet. If earlier it was possible to run them only on stationary computers, now the power of smartphones allows you to enjoy games everywhere. Online establishments also keep up with the times and try to optimize their resources for portable devices as much as possible. There is also a mobile version in Pokerstars - in the largest room in the world. Now users are not tied to a PC, but can also play on pocket gadgets.

Today, every owner of an iOS device can download Pokerstars to iPhone, this free and safe. Installation takes place in the usual way, familiar to any user of the "apple phone".

How to download and install?

First of all, the user must know how to download Pokerstars on iPhone and install it. The whole procedure is simple and should not cause any difficulties for any player, it consists of several steps:

  1. Open the official website of Pokerstars. The main resource is blocked according to the legislation of the Russian Federation, so you will have to use "mirrors" - spare addresses. They completely duplicate the main site, so you can also download Pokerstars to iphone from them.
  2. Go to the "mobile poker" section and in the page that opens, find the corresponding section with version information for iOS. Next, click on the "download in the App Store" button, the site with the official iTunes store will open.
  3. On the page, you need to click on the green button with the inscriptionFree, it will turn blue and change to install. Clicking on it will start downloading the application.
  4. Since the application was downloaded from the official store, it will be installed automatically, and it will appear on the device screen.
  5. You can launch the application and enjoy your favorite game.

Due to the introduction of a moratorium on gambling in Russia, it will not be possible to download Pokerstars on iOS from the app store of the domestic version, since it has been removed from there. Alternatively, you can use a foreign market, but this requires knowledge of a foreign dialect, and the software will not be in Russian. So it's betterpokerstars for iosdownload from the official resource of the room.

Registration and start of the game

After installing Pokerstars on an iPhone, the user may have a question: is it possible to register in the mobile version? And what is the scenario, are bonuses and promotions available here? The version for iOS is practically the same as the version for a computer; creating an account here is just as simple and accessible to any client without additional conditions and requirements.

The registration process is not complicated and consists of several steps:

  • Immediately after installing the application, a window will pop up asking you to allow sending notifications about promotions and tournaments taking place in the room. Make your choice according to your preferences and click next.
  • If an account has already been created before downloading Pokerstars on iOS, you need to log into it, if not, click on the "registration" button.
  • You need to select your country of residence from the drop-down list. Russia is here too.
  • Next, you need to specify an email address, which is confirmed by clicking on the back link sent in an email from Pokerstars.
  • Now you need to come up with a username and a complex password.
  • The last item will be to indicate the source from which the user learned about Pokerstars.

After that, the client can choose any game he likes and enjoy it on his mobile device. The player has access to poker both for play chips and for real money, the creators of Pokerstars for iOS have taken care of the convenience of all their users.

Some nuances of the mobile version

Clients with the question of how to download Pokerstars for iPhone sort it out pretty quickly. Downloading and installation usually does not cause any serious problems, after these procedures, users should take into account some of the nuances of the room application.

The main functionality of the mobile version is practically no different from the PC program: the same varieties of poker, the same features. Even multitabling is supported. And some software design can be customized to your liking. The differences between the desktop version and the app are so subtle that it's hard to notice.

Another feature of the app is it is not possible to withdraw funds from here. For security reasons, the administration has implemented this feature only from the main version. A deposit is quite possible, except for the first one. Starting capital for personal identification will have to be paid from a computer.

The mobile application is compatible with iOS with an operating system version of at least 4.1, earlier "firmware" will not support the software. Such devices need to be updated to more modern versions. You can do this in the device settings according to the instructions for use.

Advantages of mobile version for iOS

Users who decide to download Pokerstars iPhone to their phone receive significant advantages of the mobile version:

  1. You can play anywhere where there is Internet access and where it is allowed. On trips, on vacation, at lunchtime it is easy to brighten up the time. One of the significant amenities is that in which case the player can easily leave the PC and finish the round in the smartphone.
  2. Full-fledged functionality of the poker room with multi-tabling and the ability to replenish the account.
  3. Advanced design and interface. The application adapts to any display size.
  4. No bugs and errors during the game. The quality of the software is top notch.
  5. Regular app improvements.
  6. Huge range of gambling entertainment.

Many users of the poker room are faced with the problem of a sudden termination of the client.

The PokerStars application began to freeze and turn off during the game, knocking out a window with the following error: "The program has stopped working" PokerStars Client Software" (APPCRASH)»:

PokerStars Support has been notified of this issue several times and they assure that they are working to eliminate all possible causes of the problem.

In most cases, the cause of the incorrect operation of the application is damage to the user.ini file in the PokerStars settings.

At the moment, the poker room support offers users to solve the problem of involuntary closing of the PokerStars client in the following way:

1. Delete the User.ini or User file in the PokerStars settings.

2. Restart the application.

Please note that after deleting this file, all your settings in the application will return to their default state, so you will need to set them again yourself.

Some users, after deleting the User file, had problems with the work of Hold'em Manager, but this problem is also promised to be fixed.


There are two ways to find the User or User.ini file on PokerStars.

First way:

Launch the PokerStars application;

Select the "Help" menu in the right panel and select the command "Open the folder" My settings "" from the list;


Turn off the PokerStars program as soon as the settings folder opens;

Delete the User.ini or User file from the open folder;

Restart the PokerStars client.

The second way (in case you cannot open PokerStars):

Press the key combination Win + R on the keyboard (you will usually find the "Windows" button in the lower left corner of the keyboard between the "Ctrl" and "Alt" keys)

You will see a pop-up window "Run":


In the search bar, type or copy and paste the following text: %USERPROFILE%\AppData\Local and press Enter;

Find the folder of your poker client (usually it is called “PokerStars”) and open it;

Find the User or User.ini file and open it in any text format except for Word (it's best to use Notepad). This can be done by right-clicking on the file and selecting the command "Open with ..." - "Notepad".

It is important that during these actions with the User file, the PokerStars program is closed.

At the end of the file (just after the last line), paste the following text:

WriteCallStack=1

Save the file leaving it in the same place (CTRL+S)

Restart the PokerStars client.

These simple steps will help you get the PokerStars software up and running. Many users noted that after performing the above actions, the PokerStars application began to work correctly, and only some had problems with the operation of third-party software.

If these steps do not help fix the problem, you should contact the poker room support ( [email protected]) and send them a copy of the log files. It is also worth clarifying whether you use third-party software (poker software) to play at PokerStars and which one.

Don't know why PokerStars won't start? Are you unable to play your favorite games because the poker software has stopped working? Detailed instructions on how to restore the work of the poker client of the largest poker room will help you solve the problem and find yourself at the gaming tables again!

Reasons why Poker Stars won't start on Windows 10 or another operating system, there may be many. Let's take them all in order. If you try all the ways to restore the program's performance, from simple to complex, the application should work. The main thing is to do everything carefully! And, first of all, make sure that your computer and operating system meet the requirements of the PokerStars software.

Problems on PokerStars servers

From time to time, the poker room carries out technical work on the servers, while the application will not work. Users are notified in advance about planned work. Sudden failures can also occur, although they are rare. If the PokerStars application does not start, you should first of all find out if there are problems on the part of the poker room. This can be done in the PokerStars groups on the social network or on the official forums.

Problems downloading updates

Users with high speed internet access do not experience this issue when running the poker app. For players with low network data transfer speed, the application may not launch due to the long download of updates. Some updates can be large and take several tens of minutes to download at a low data transfer rate. If Internet access is stable and data transfer is not interrupted, you should wait for updates to be downloaded. Until they are loaded, the application will not start.

PokerStars won't start due to file corruption

One of the most common reasons why PokerStars does not start is damage to the program files. This problem is solved quite simply, just follow a few simple steps:

  • Download the poker application from the poker room website;
  • Remove the previous version of the program;
  • Install the application by running the downloaded file;
  • Open the program and log in to your account.

If the reason was damage to the application files, this method will definitely help, since after a new installation all files will be written to the hard drive again. Damage to files or their deletion can be caused by computer viruses or careless user manipulation.

Poker Stars won't start due to antivirus

Rarely, but it happens that when you start PokerStars, an antivirus warning pops up, which is probably malware. In some cases, the antivirus may interrupt the launch of the application without warning the user. It is easy to identify the fault of the antivirus - you should disable it and start PokerStars. If the application works when the antivirus is disabled, then the reason was in the antivirus. To solve the problem, add PokerStars to the list of trusted programs. You can do this in the antivirus settings.

High-quality popular anti-virus programs, such as Kaspersky Anti-Virus, do not consider PokerStars to be malware. If they still block the application, the program files may be infected with a virus. They will have to be quarantined and the application reinstalled.

Poker Stars won't launch on Windows 10 due to built-in defender

If the antivirus does not block the application, and when you start PokerStars you get a warning from Windows Defender, you should, as in the previous case, add the application to the list of trusted ones. Turning off Windows Defender is not recommended. , as it protects the operating system from malware.

Why doesn't PokerStars start if there is no network?

The PokerStars app only works if your computer has internet access! Otherwise, the application starts, but after a few minutes it asks the user to close it because there is no network. If the program is set to English, the user may not understand why the program closes. You should check if there is access to the Internet and restore it if there is no connection. After that, you can open the application and enjoy the game.

Port issues

This problem has already happened several times over the past two years - players from Russia cannot enter the application, since the program could not establish a connection with the PokerStars servers, if the user had access to the Internet. This problem is difficult to solve from a technical point of view, and if you are not an advanced user, ask a specialist to perform the following manipulations on the computer:

  • Copy to clipboard the following text %USERPROFILE%AppDataLocalPokerStars . Click the start button and find the magnifying glass icon, click on it and paste the copied characters into the file search bar.
  • In the opened list of files of the PokerStars application, find the file user.ini and right click on it. In the list that opens, select " To open with", and then "Notebook».
  • After opening the document, you should find the line starting with the inscription , the easiest way to do this is to search the document.
  • Make sure that after this inscription is the word userport= with one of the digits - 443, 26002, 22 or 80. If this tag is not present, you should add it. If there is, you need to change the existing digit after equality to any other of the above port numbers.
  • The document must be saved with the file extension .ini, and the full name of the file is user.ini.
  • Try running the program. If it does not start again, repeat the procedure, but put one of the other numbers that you have not tried yet. You may have to go through all the port numbers - one of them should work.

Problems with the launch of the PokerStars application happen infrequently. Most often, the reasons lie in the malfunction of the user's operating system, damage to the program files or the operation of the antivirus. If none of the listed methods helped to solve the problem, you should contact the poker room support service.

In early May, some Russian players began to complain about problems with the launch of the PokerStars client. If earlier most providers blocked only access to the room's website, now some of them have reached the client himself. At the moment, a number of players cannot enter the poker room, and some receive a connection error message after starting the client. All this is happening against the backdrop of the sudden disappearance of the PokerStars mobile client from the Russian App Store, which is definitely troubling. Who knows, perhaps Roskomnadzor, which, together with the Federal Tax Service, is now actively fighting online gambling, has finally learned how to effectively block access to online casinos, bookmakers and poker rooms in Russia.

Blocking the PokerStars client

At the moment, it is known that players using the following providers are experiencing difficulties with launching the client: MTS, Yota, 2KOM, Rostelecom, Beeline, Megafon. Moreover, some of them cannot run a regular client, and the other - a mobile one.

Blocking access to PokerStars tasks

Those players whose PokerStars client launches without problems faced another problem - the task section in the poker room simply stopped loading. First of all, this is due to the fact that the site with task statistics was also included in the list of banned by Roskomnadzor. Therefore, some Russian players cannot watch and start completing new PokerStars tasks.

PokerStars client removed from Russian App Store

If earlier poker fans could easily find the PokerStars mobile client in the App Store, download it to a smartphone / tablet and play for money, now they have been deprived of such an opportunity. The PokerStars app has been removed from the App Store and is no longer available to Russians. Only those players who managed to download the application before it was removed from the store can play it. At the same time, there are already complaints that the mobile provider Megafon / MTS has begun to block the work of the PokerStars mobile client. The Gossip Captain warned us about this recently, and this is certainly a problem, because mobile traffic provided a good influx of new players. In turn, PokerStars support confirmed that they are aware of the problem and that the removal of the mobile client is solely Apple's decision.

If you have a Russian account in the App Store, then you will not be able to download the PokerStars mobile client because it has been removed from the official store. Users with accounts from other countries (eg Canada) still have the option to install the PokerStars mobile client.

What should I do if the PokerStars client does not start?

To do this, open the folder with the installed client and find the shortcut “PokerStarsUpdate.exe” there. It's possible that this will solve your problem.

This is the best way, which is guaranteed not to block your account for violating the rules of the poker room. Just write a letter with a question to the mail [email protected]- As a rule, the answer comes within 15 minutes. Questions can be asked in Russian.

This PokerStars client is not blocked by Roskomnadzor because it is legal. There you can play for virtual chips in all popular formats, as well as win free real tickets to the European Poker Tour Sochi poker series, which takes place in the official legal gaming zone in Sochi.

At the end of spring 2016, some poker players from Russia and neighboring countries began to experience problems with the launch of the PokerStars client on a PC. At first, Internet providers banned only the site of the poker room itself, then they took up the PokerStars client as well.
Many poker players were unable to log into their accounts, some were even notified of a connection error. Plus, the PokerStars app for iPhone has disappeared from the Russian branch of the App Store. Roskomnadzor seriously took up the fight against gambling, and poker in particular.

For a long time, the launch of the PokerStars client was impossible for players using such providers as: MTC, Yota, 2KOM, Rostelecom, Beeline, Megafon. The most interesting thing is that some users could not launch the PokerStars client from PC devices, while others - on smartphones.

There were also players whose PokerStars client launched normally, in the usual mode, but the missions in the room itself simply did not load. This happened because the Pokerstars site, which is responsible for missions and tasks, was also on the list of prohibited resources by Roskomnadzor.

The PokerStars client has been removed from the Russian App Store

If earlier all poker players could easily download PokerStars to iPhone from the App Store, then for some time everyone was deprived of the opportunity to play poker from the mobile application, it was removed from the App Store and was not available for Russian poker fans for a long time. Only those players who downloaded the Pokerstars iOS app before it was removed from the Russian store could play.

With all this, there were cases when the mobile providers Megafon or MTC blocked the launch of the PokerStars mobile client itself. This has been rumored for a long time and it was certainly a huge problem for all poker fans, because many new poker players came through mobile traffic.

The Pokerstars support service immediately confirmed everything, they were aware of the current situation and the fact that PokerStars does not work on an iPhone is solely the fault of Apple.

How are things now?

To date, blocking distributed by, basically , only to the Pokerstars site itself . However , some users still have problems accessing the regular version of the client , and a certain percentage of poker players have difficulty downloading poker stars to their iPhone .

Can't download PokerStars on iPhone

If suddenly you do not have the Pokerstars client on iphone in the list of programs, then you need to register new AppleID linked to any other country where the PokerStars application is currently available (for example, Germany or New Zealand), download the PokerStars mobile client for iOS and then again

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