How to set up smartphones and PCs. Informational portal
  • home
  • Windows 10
  • Why did he go to VK. The real reason why you can't get in touch

Why did he go to VK. The real reason why you can't get in touch

Can't log into the VK site, Odnoklassniki, FaceBook? Is it a bummer when trying to download antivirus or open mail? Congratulations, you caught the virus. Scammers on the network have already bored everyone, and they are coming up with new ways to get into our wallet. Now we got to social networks.

In the worst case, the message “send SMS and you will be happy” appears on the monitor. First, do not believe it at all! No SMS will save you from this situation, scammers will only laugh at your naivety. Secondly, do not rush to reinstall Windows, there are methods.

So, access to your favorite sites is blocked. It turns out that the scammers have come up with a virus that redirects you to their sites, and you cannot go to social networks. These sites can be similar to VK, OK and FB, and when you enter your username and password there, they are simply stolen.

How the virus works

Sites have names, for example vk.com, mail.ru, yandex.ru, and each of them corresponds to an IP address from numbers. In the operating system Windows XP / 7-10 there is a special file called ".hosts" in which the virus enters the names of the sites it wants to block and assigns them the IP addresses of its fake mini-sites. And when you enter "vk.com" or "ok.ru" in the address bar of the browser, the browser goes exactly to the site that the virus has registered in the file ".hosts".

Now that we know how it all happens, we will determine the way out of the situation. To check if this is exactly the problem, simply enter its IP address in the address bar of your browser instead of the site name:

If the site was opened by IP, but it does not open by name, then the problem is ours. Do not forget that in Ukraine vk.com and ok.ru are prohibited in principle.

Access recovery

You have several options:

  • We restore the system
  • Manually edit or replace the file "Hosts"- with minimal computer skills, this is the easiest way
  • Rule the registry - an additional measure if the above does not help
  • With the free AVZ program
  • We use a special script - if all else fails
  • Malwarebytes' Anti-Malware or DrWEB CureIt! scan your computer for viruses (this takes a lot of time)

Repairing the hosts file manually


It may be that the edited file is not saved, an "Access Denied" error appears. This trick can help: you need to "cut" the file and paste it into any other folder, edit it there and copy it back into place. If all this seems complicated, then the ".hosts" file can simply be deleted! It doesn't affect anything!

If the file is correct, i.e. as in the picture above, but social networks are not loaded in any way, then click "Start -> Run" and introduce

route –f

Reboot and check.

The location of the hosts file has changed

The virus may have changed the default location of the hosts file to fix:

System treatment with AVZ

Download the program and do the following:


Watch the video on how to recover the ".hosts" file

We use a special script

If all of the above methods did not help, try this method:

  • Download the uVS program, unpack the archive, turn off your antivirus, if any, and run the file start.exe(not to be confused with startf.exe)
  • We select "Run under the current user"

  • Copy the following text with the right mouse button to the clipboard:

; uVS v3.75 script
; Target OS: NTv6.1

delnfr
deltmp
delnfr
regt 12
regt 14
regt 20
regt 13
regt 11
regt 17
restart

  • Go to the menu "Script -> Execute the script in the clipboard ..."


The script removes the contents of temporary folders, links to missing files and restores the original Winlogon parameters. The computer will reboot, let's see what's wrong with the sites.

But if the virus sits in memory and then it will change the file again. If this happens, then you need a full scan for viruses

We treat your computer with the free Malwarebytes' Anti-Malware antivirus

  • Download Malwarebytes' Anti-Malware program, unpack and install
  • Upon launch, we agree to the trial period of using the program
  • We scan the computer in the mode "Quick Scan", but it's better to complete it right away, and reboot

  • If it doesn't help, then we do Full Scan, really long

If you still cannot go to your page in contact, you can use the Kaspersky Virus Removal Tool, or better, DrWEB CureIt!

IMPORTANT: The network offers to download, and sometimes even for money, super-antiviruses specifically to solve the problem with access to social networks. Strongly DO NOT RECOMMEND download them and even more so run. Most likely, there will be the same virus, but already aimed at the sites of other scammers. And in the worst case, you will find yourself a victim of more sophisticated schemes.

What to do to prevent the problem from recurring

  • Don't visit suspicious sites
  • Set yourself, or at least
  • After fixing the problem, be sure to do a full check with DrWEB CureIt!
  • Do not forget to follow the daily updates of the anti-virus databases and install the operating system updates
  • Do not use the vulnerable Internet Explorer browser, use or Google Chrome
  • Do not enter your username, email and password in response to suspicious emails
  • Use

And be careful!

What if all else fails? No viruses!

Check out my recent article. If everything works like clockwork, but only Vkontakte, Odnoklassniki, Facebook do not work, then most likely your boss simply blocked access to these sites so that you are not distracted from work. To access the coveted resources, try either anonymizers (helps with a bath).

Anonymizers are special conversion sites that provide access to blocked resources through themselves. But they can also be blocked, so search the Internet for the one that works for you. In extreme cases, it happens that they really block your account in contact, contact the site administration.

Sometimes Vkontakte users have difficulty logging into their personal page www.vkontakte.ru. Why often from a phone or laptop? This may be due to both Internet connection problems and the blocking of access to the vk.com website. This applies to both access from a PC and access from VK mobile applications for iOS and Android.

If this is your first time creating an account and logging in, you may experience problems signing in.

Sometimes there are interruptions in the operation of servers, during which, the social network may become unavailable. Rest assured, they are trying to fix the situation in the near future. At the moment, VKontakte is most likely to be operational.

It often happens that the login problem can be solved on the user's side, but there are times when this does not work, because the social. the VKontakte network sometimes "lies".

It is safe to assume that almost each of you is a registered user of the well-known social network VKontakte. And if it is impossible to go to any site, then most likely it will not work and enter VK. Most often, this problem is faced by an inexperienced user who is not worried about the security of his PC and has picked up viruses on the network. If for some reason you cannot enter the site of the popular social. network, the following guidelines will be extremely helpful.

So, a list of problems that prevent access to the site:

  1. At the very beginning, make sure that you have a network connection and that the Internet connection settings are correct. To do this, just try to go to any site, or Skype, or ICQ. If you succeed, then there is no problem with Internet access.
  2. Your personal page is frozen. This happens for the following reasons: there was a violation of the rules of the site, the page was hacked. This issue is solved quite simply. You just need to confirm your account by indicating your last name and the code sent to your mobile phone.
  3. The password is incorrect. If, when entering the site, the response "incorrect or incorrect password" is knocked out, then either you really made a mistake (probably CapsLock is enabled), or the page was hacked by intruders and changed the data. In this case, find the phrase "Forgot your password?" Under the password entry window, click on it and just follow the further instructions.
  4. Check if your browser has access to the Internet, if the network and your PC are protected by a proxy server or firewall.
  5. The most unpleasant thing is when it is impossible to "log in" to Vkontakte only from your own computer, while such a problem is absent when you log in from a phone or another PC. There will already be a different solution. Most likely, you have picked up viruses, so you will need to purchase an antivirus (download or buy), install it, scan your computer for malware and, ultimately, restart it.

If this procedure does not help, the steps are as follows:

  • go to "My Computer";
  • Local drive C:;
  • folder "Windows";
  • then the folder "System32";
  • folder "drivers" and "etc";
  • look for the "hosts" file and open it through notepad.

After that, see if there are lines in the file with the names of the sites vk.com, vkontakte.ru, etc. If we find it, we delete it! You should only not touch the lines that start with the # symbol. We save all changes in the document.

In addition to this procedure, it is also recommended to go to Windows Search and Start. In the search, type the phrase "vkontakte.exe". If the given phrase produces results, then delete the found immediately. It also does not hurt to remove all other unofficial contact programs. Then just restart your computer and enjoy your success!

Remember, in order not to fall for the tricks of ill-wishers, visit 18+ sites less often, monitor the action of your antivirus, do not rush to install questionable programs, including for contact, and also bypass other little-known sites and links, especially if they are in a folder Spam.

If you read this article carefully, then 99% of you will get in touch and communicate with your friends. Every day on the Internet, there are more cases when users cannot open a site in contact.ru, despite the fact that other sites work stably and always open. Why is this happening and how do I get the site back online? The answer to this question is obvious: your computer was infected with a Trojan virus that blocked access to the Vkontakte.ru website.

Attention! Today, July 27, 2014, the VKontakte website is unavailable due to an accident in one of the VKontakte data centers in St. Petersburg, caused by an unprecedented heat.

When registering in contact.ru No need to send SMS! This is another scam of the virus for money. In such cases, close the registration window and take steps to remove the virus.

Before all actions or call it recommendations what you want, you need to check your computer for viruses. To do this, use a free program from Kaspersky. If the program above did not help, then download this one, it was created just for you. Download .

If you urgently need to get in touch, then enter "93.186.225.211" in the address bar - the address of the contact. Often this method helps to get in touch.

What if you don't get in touch?

You can read how to remove a virus in kontatke.ru below.

Find the file hosts:

On Widows Windows XP, Windows 2003, Windows Vista and Windows 7:

C: \ WINDOWS \ system32 \ drivers \ etc \ hosts - the hosts file is located here

On Windows NT, 2000:

WINNT \ system32 \ drivers \ etc \ hosts - the hosts file is located here

Opening the hosts file for Windows 7 users:

In Windows 7, a simple user cannot edit this file. To open the hosts file with the ability to edit it, you need the following:

  1. Go to C: \ windows.
  2. Find notepad file.
  3. Open Notepad (filename notepad) as Administrator.

Right-click on notepad and select run as Administrator. When notepad opens, click "File" - "Open File". Go to the C: \ windows \ system32 \ drivers \ etc folder and click on the hosts file (double-click the left mouse) or in the line file add hosts manually.

HOSTS does not open

If the "Select program" window appears when opening hosts, then you need to select the Notepad program in the list and click the "OK" button.

Selecting a program in Windows XP, below is a screenshot for an example.

Selecting a program in Windows Vista and Windows 7, below is a screenshot for an example.


You can also open hosts by right-clicking on the hosts file and choosing "Open With" and choosing Notepad.

Delete unnecessary lines in hosts (virus remnants)

The hosts file should have something like this:

# Microsoft Corporation (Microsoft Corp.) 1993-1999

# This is a sample HOSTS file used by Microsoft TCP / IP for Windows.

# This file contains mappings of IP addresses to host names.

# Each element must be on a separate line. The IP address must

# is in the first column, followed by the corresponding name.

# IP address and hostname must be separated by at least one space.

# In addition, comments may be inserted on some lines

# (such as this line), they must follow the hostname and be separated

# from it with the symbol '#'.

# 102.54.94.97 rhino.acme.com # source server

# 38.25.63.10 x.acme.com # client x host

127.0.0.1 localhost

# - this symbol means that this string is not readable by the system, we do not need to pay attention to this. You need to pay attention to lines where this symbol is not. In this example, we have only string 127.0.0.1 localhost. If the file contains lines vkontakte.ru, durov.ru or odnoklassniki.ru, then we can safely delete them, this will not cause any harm to your system.

When checking extra lines, be careful, check the entire document to the end. You should understand that only 127.0.0.1 localhost should remain. After deleting unnecessary lines, save the notepad file in the same folder where it was C: \ windows \ system32 \ drivers \ etc. Click on close the notepad and confirm our intentions to save the file "OK".

The hosts file should not have the hosts.txt extension, it should just be hosts. It is also possible that you cannot open the hosts file due to a virus that is blocking this action. To bypass the virus, you need to reboot the system, press the F8 button during the reboot. The boot selection will appear on the screen. Select "Safe Mode" with the arrows.

When the system boots, go to C: \ windows \ system32 \ drivers \ etc, open hosts and remove the extra lines, see the instructions Above. Sometimes deleting the entire hosts file can also help, but this is very rare. We reboot the computer. We go to the site in contact.ru. If you can't get in, then we dig the problem further.

Doesn't work in kontatka.ru even after deleting hosts

We will look for the files vkontakte.exe and svc.exe:

Start -> Search -> Files and folders -> put a tick in My computer.

Specify the file to search for vkontakte.exe and delete it. Then we also look for the svc.exe file and delete it. We reboot the computer.

After rebooting, we try to go to the sites to open the pages, we look at the site's performance on our computer. If everything is successful, we use 2 minutes and do a reboot.

What if you don't get in touch? What to do if the above does not work anyway?

1. I remind you to check your computer with a free antivirus, here is the download link. This antivirus does not need to be installed and does not require a license.

2. It is possible to clear the cache. Start -> Run -> enter cmd -> A window will open (black), you need to type ipconfig / flushdns, press Enter and reboot.


You can also use the CCleaner program. The program is free and requires installation on a computer. Link to CCleaner program http://www.piriform.com/ccleaner.

3. When you open hosts, chances are that you are opening the wrong file. To be more precise, the hosts that you open is actually part of the virus, and the real one is simply hidden. To remove unnecessary lines, you must first activate the display of hidden files. Go to Start -> Control Panel -> Appearance -> Folder Options -> Show hidden files and folders -> activate "Show hidden files", located at the very bottom. Go here C: \ windows \ system32 \ drivers \ etc \ hosts look, if there are two hosts files, then open them, the file that contains extra lines, delete it. Or delete both hosts files and reboot the system.

For Windows 7 users it will not be possible to remove hotst, for this you need to:

  • Open Start -> All Programs -> Accessories -> Run Command Prompt as Administrator (right-click "Run as Administrator").
  • In the window that appears, write: net user Administrator / active: yes.
  • Then log out of your user, a new account will appear with the name Administrator. Go here C: \ windows \ system32 \ drivers \ etc \ hosts and delete the hosts file we don't need.
  • To disable the Administrator account, enter net user Administrator / active: no.

4. If you think that your provider has really blocked you, then you can easily check it at home. To do this, you need a website anonymizer. You can easily find such a site through any search engine by typing "anonymizer". Enter your site and use it. There is also a minus in this action: the creator of the anonymizer site can be a bad person and wants to steal your passwords.

5. Try a different browser. maybe your browser was also infected with a virus or was not deleted from the browser cache. Just install another browser: Mozilla Firefox, Opera or Ghrome.

Change your password as soon as you go to contact.ru! This must be done for your safety.

If there are questions in the comments for which there are answers in the article, then they will be deleted (the page has become long). Read the article carefully! That's all for today. See you soon!

In this video you can see why he doesn't contact:

It is very disappointing when you manage to find time for communication on the social network VKontakte, and instead of your page on the screen of your smartphone or tablet you see the message: “Failed to log in due to problems with the Internet connection. Please check your network connection and try again. " The most annoying thing is that everything is in order with the Internet. And you can even log in without any problems, but either through a mobile browser or through an unofficial client. But the official client stubbornly rejects all attempts by the user to log into his account. Sometimes it is still possible to overtax the application, and the official client starts working normally on its own. But in some cases, the authorization error does not disappear anywhere - you have to look for ways to fix the situation. We will tell you about some of them today.

Solving the problem with Wi-Fi connection with incorrect operation of DNS servers: :
This problem can occur if the DNS server cannot match the IP address of the requesting device with the domain name of the resource (in in this case vk.com) you are accessing. This is the fault of the provider, or rather, its DNS servers, which are not working correctly. You can solve the problem as follows:
1) We connect to a Wi-Fi access point;


2) We hold down a long tap "Wi-Fi network";

3) Select "Change network";



4)
We see the name "Advanced settings", put a tick in the window;

5) In the IP setting, select the user settings;


6) We see the DNS lines, and in these lines we write the DNS servers from Google (8.8.8.8)


* An easier way to solve this problem is to install a program on a smartphone or tablet, followed by a choice in the settings GoogleDNS... The program is downloaded free of charge; to use it in the PRO version, superuser rights are not required. When accessing the Internet via a Wi-Fi connection, in the router settings, we specify 8.8.8.8 .


In most cases, this is enough for the error to disappear and the login to VKontakte is carried out normally.

Clearing Hosts when using mobile network or Wi-Fi:
The method for clearing the hosts file gives a good result. It is effective if the blocking of the VKontakte resource was entered into it in some way. You can remove it as follows:
1) Download from Google Play and install ES Explorer on your device;
2) We go to “Settings”, then to Root-rights, where we check the boxes “Root-explorer”, “Connect system folders” and “Root folder”;
3) We go to "/" -> "etc", where we find the hosts file and open it (while holding the position "Open as .." -> Text -> ES Editor).


4) We delete all content, leaving only one line: 127.0.0.1 localhost


5) We save and reboot the device - entering VK through the official client should go through without problems.

If your tablet or smartphone has the Freedom program:
1) We go into the Freedom program;
2) In Freedom, select Menu -> Stop.

* If you originally uninstalled Freedom, then put it back temporarily.
3) We reboot the smartphone;
4) If the problem is not resolved, uninstall the Freedom program;
5) We use the above method of cleaning up Hosts;
6) We reboot the device.

None of these methods helped? Do not be upset - in addition to the official VKontakte client, there are at least convenient alternatives: "Kate" and "Lynt", which even surpass it in terms of functionality - try them and you will not regret it.

Quite often, users of social networks have such a problem, or rather the question: "Why can't I go to Contact?" This can happen for a variety of reasons, each of which has its own solution. It is important to pay attention to all the nuances here, since you can easily become a victim of intruders and lose your account.

First steps

If you tried to log in, but it did not give any results, then it makes sense to check the correctness of the password. Perhaps you just forgot it and enter the old one or while holding down the Caps Lock key. Also pay attention to the language in which you enter your username and password. In principle, this is all understandable, nevertheless, it is better to play it safe once again. It is advisable not to use your account on devices that many people have access to. For example, at work in the office, game centers, etc. If it still happened as mentioned above, and you forgot your own password, then you do not need to panic, it is restored quickly enough. To do this, you just need to go to the main page of the social network. Its address looks like this: Vk.com. After that, click "Forgot your password". Then everything is extremely simple. You need to enter the phone number, as well as the mail that you entered during registration. In the next field, you need to write the last name indicated in your social network profile. A message will be sent to the phone, it must be entered in a special form.

Reasons why you can't sign in to your account

As noted above, there are a lot of them. Some of the most common are viruses. The fact is that today hackers continually break into user pages and then resell them. Of course, all this is done using malicious files called viruses. Remember that if you were looking for something on the Internet, and then a window appeared in which they supposedly offered to enter the VKontakte page, do not get fooled, in 99.9% of cases this is a “scam”. Moreover, pay attention to the address to which you are going to go, it should be Vk.com, and no other. Another important point is that you do not need to send your logins and passwords to the alleged moderators, since they are not interested in this information at all, and these are most likely malefactors. As you can see, give an unambiguous answer to the question: "Why can't I go to Contact?" impossible, however, by observing the rules, all this can be avoided. It is also recommended to set passwords of complexity not lower than medium. At least 6 characters, preferably letters with numbers.

I can not go to "Contact" on my page, what should I do?

Everything is extremely simple here. Most likely, you will receive a message that your page has been blocked because spam has been spread from it. You will also be prompted to go through a simple activation to gain re-access to your account. That is, you will need to enter the code and send a message from the phone. This scares a lot of people, since almost everyone thinks that an SMS message will cost a lot, but, in fact, it is not. This service is completely free, but again, only if you are on the VKontakte page, and not anywhere else. As for the recovery process itself, everything is simple. First of all, you look at the address where you are now, if it is vk.com, then enter your username and phone number, and after that you will receive a password that you must enter in a special form. I would like to draw your attention to the fact that if you are asked to send a paid message, and the tariffs of different countries are indicated, then this is 100% cheating, do not get fooled by this, since you will only lose money from your account, but you will not return the page.

I can not go to "Contact" through "Opera"

Now let's talk about why you are not allowed into your own account through some browsers. To be more precise, it will be about Opera. As strange as it may sound, there are only a few reasons, and they can be solved in a few minutes. First, you need to clear your browser cookies. To do this, go to the browser navigation and select the "Settings" tab, in the menu that appears, click on "General settings". There you will see a window, there will be several lines in it, we need it under the name "Advanced". Then go to the cookies tab, then - "Management". After you have done all of the above, you will see a window with a long list of incomprehensible files. They usually end in ..ru or .com. Everything that is there must be removed by clicking on the corresponding icon in the upper right corner of the window. Restart your browser and enjoy your time on the social network.

A few more common problems

Quite often, the following question is encountered: "I cannot go to" Contact ", as account activation is required." In this case, you need to check the file called hosts. You can find it as follows. Go to "Start", then "Run", then press the key combination Win + R. Specify the file that we need to open. It lies in the system32 folder, drivers / etc / hosts. Now we need to do the following simple manipulations. Click on the file with the right mouse button and select "Open with ...", we need to use notepad. Here you study in detail the information contained in it. If there is at least some mention of your account on the social network, then it must be deleted, after which we save the changes and close the file.

We are looking for a solution to the problem.

If after the above manipulations nothing has changed, then do not lose hope, as there are still several working ways to fix everything. The first step is to try to find the malicious executable file. Typically, it is simply called Vkontakte.exe. It is necessary to use the search for all disks and files, so you can find it, and then delete it. It is advisable to scan with an antivirus program. If the search did not give any results, then it is quite possible that the file is simply hidden, therefore, you need to change the settings and open all hidden folders and files or set special search parameters for the system. That, in principle, is all - it should help. It so happens that you try all the methods, and the last one will help, so the main thing is not to lose hope and remember: do not send anything, as money will be withdrawn from you, but nothing will change.

As noted at the very beginning of the article, the problem: "I can not go to" Contact "- occurs quite often. Sometimes the reason for this is trivial. Viruses that you have brought to your computer or laptop via the Internet, flash drives, etc. Therefore, a reliable antivirus, whose database is updated daily, and the settings are optimally set, is the best protection. This way you minimize the risk of losing your social network account. It is advisable to have a special utility that checks the flash card immediately after it has been inserted into USB. As for the choice of antivirus program, it all depends on your preferences. Currently, there are many reliable options, in addition, they do not require activation, that is, they are free.

Conclusion

This article describes the most relevant ways to solve problems with the social network "Vkontakte". You should understand that the “fresher” the anti-virus database, the better. Nevertheless, the likelihood of a virus penetrating still exists and there is no escape from this. Check your Task Manager periodically. If you find a suspicious process, then terminate it immediately. After that, start looking for it on your hard drive and then delete it. Of course, antivirus will help you here, which, if possible, will cure the file or delete it, there is also the option of moving it to quarantine. That, in principle, is all on this topic, remember that there is always a solution, the main thing is to know where and how to search.

Top related articles