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Why headphones don't work on my phone. Headphones, headset, microphone do not work or cannot connect in the Android phone or tablet

The headphone jack does not work, but are you going to listen to your favorite music? Problems with the socket in smartphones are quite common. Let's try to figure out what the reason is and try to eliminate it.

Why is the headphone jack on the phone not working?

There are main reasons for the inoperability of the mini-Jack 3.5 mm connector:

  • broken headphones
  • Bluetooth headphone connection
  • dirt and dust that has accumulated in the nest
  • glitch in settings
  • connector malfunction

What to do if the headphone jack does not work

Below you can find solutions to your headphone jack problem.

Make sure your headphones are not damaged

The most obvious reason lies in the headphones themselves. If you try to switch them to another device with the same connector, and again do not hear anything, feel free to replace them with new ones. If the sound passes and the audibility is normal, look for the reason below in the text. We also recommend connecting other headphones to your smartphone to make sure they work.

Check your phone's Bluetooth connection

If you are using wireless headphones with using bluetooth the micro headphone jack is probably disabled. When using headphones, the device recognizes them regardless of Bluetooth options. But in some cases there are exceptions to solve this problem:

  • go to settings
  • find the bluetooth option
  • make sure no device is paired with your gadget

If Bluetooth is on:

  • turn it off
  • connect headphones

Checking. Headphones work - problem solved. Otherwise, we continue to search for the reason for the lack of sound.

Clean any dirt on the micro headphone jack

Do you carry your phone in your pocket or bag? Dust, fine lint and debris will cram into the micro headphone jack over time. This is one factor in why the jack does not work, since dirt is blocking the connection between the headphones and the jack, so:

  • take a look at the micro connector to see the dirt in it
  • try to clean the nest from dust and lint accumulated in it

Cleaning can be done with a spray can of compressed air... Alternatively, use a toothbrush available from a pharmacy. Very carefully, without sudden movements, clean the connector with a brush, in no case press it inward, otherwise you will damage the device.

We do not recommend using a cotton swab with alcohol or perfume, thus, cotton wool fibers may settle in the nest, perfume fragrances will remain on the walls of the hole, and will interfere with normal work headphones.

Check your smartphone sound settings

The problem does not always lie in the jack or headphones, check the sound settings of your smartphone. For this:

  • find the sound settings on your device
  • look at the volume level

Reboot your device

  • hold the power button
  • reboot device
  • wait for the device to turn on again
  • make sure the problem is gone

Replacing the headphone jack

When listening to music, the sound goes through the headphones and through the speaker. The headphones have been checked and are working. What is the problem?

In this situation, the problem lies in the damaged socket. Fix it yourself this malfunction do not try if you do not know how to handle a screwdriver and a soldering iron, and are not ready to disassemble the device. Therefore, feel free to contact the service center for repair or replacement of a part.



Problems with the connection and operation of headphones are quite common. V this material we will consider several of the most probable causes why the headphones may not work when they are connected to a computer.

Reason # 1. The headphones are not properly connected.

If headphones do not work on your computer, then first of all you need to check how they are connected. Headphones are always connected to the jack that is highlighted in green.

If your computer's microphone and headphone jacks are not dedicated different colors, then look at the markings next to the connectors.


Reason # 2. Not installed drivers sound card.

If you do not have the drivers installed, your computer will not have sound and, as a result, your headphones will not work. In order to check the availability of drivers. This can be done by running the command "mmc devmgmt.msc" or through the "Control Panel - Hardware and Sound - Device Manager".

In the "Device Manager" you need to open the section "Sound, game and video devices" and check for the presence of a sound card there. If there is no sound card, or it is displayed as " Unknown device", Then you need to install the drivers for your sound card.

If you are using an integrated sound card, then the drivers for it can be found on the motherboard manufacturer's website. In the case of a discrete sound card, you need to look for drivers on the website of the direct manufacturer of the sound card.

Reason # 3. The front panel on the system unit is not connected or configured incorrectly.

A fairly common cause of problems with headphones and on a computer is an incorrectly connected front panel on the system unit. The fact is that the front panel system unit(where the headphone and microphone jacks are) connects to motherboard using a set of single conductors, each of which must be connected to specific contact... Because of this, it is very easy to make mistakes and confuse contacts.

In addition, you need to take into account that there are two various schemes Connecting the headphone jack and the front microphone jack (AC97 and HD Audio). A situation is possible when the connectors on the front panel of the system unit are connected according to the same scheme, and a different connection scheme is indicated in the sound card settings. In this case, neither the headphones nor the microphone will work either.

Fortunately, it is very easy to check for front panel connection problems. All you have to do is plug your headphones into the jack on the back of the system unit, in other words, you need to plug the headphones directly into the motherboard. If the headphones still do not work with this connection, then you need to look for another reason. If the headphones work when connected to the motherboard, then you need to deal with the connection of the front panel of the system unit.

Reason # 4. The headphones are defective.

If you have checked all of the above, but your headphones still do not work, then you need to check whether they are working or not. To do this, the headphones must be connected to any other sound source. For example, you can connect headphones to another computer or TV.

As a last resort, headphones can be connected to any phone. But, when connected to a phone, the headphones can work much quieter than from a computer.

Often there are situations when headphones from a computer suddenly stop working. This may be due to the lack of a suitable audio driver. Such a situation may arise after reinstalling the computer system, for example, from Windows 7 to Vista, etc. Determine on your own or with special program Availability required drivers in your computer, and, if necessary, install the missing ones. The breakdown of the headset can be explained by a broken cable. This can happen as a result of careless handling of the headphones when they are pulled sharply by the cord. At the same time, the place of the break may not be noticeable, so it is impossible to immediately establish the true cause of the disappearance of the sound. Check the headphones by connecting them to another device, perhaps the jacks on the panel of your computer are simply loosened. By the way, this is another reason why headset may not work. Therefore, if, when connected to another device or, for example, the back panel, sound appears in the headset, the reason is in the jacks. If not, it is necessary to replace the damaged cord. headset may not work due to damage to the headphone jack. It is possible to eliminate this problem only in a specialized service center serving equipment brand If the microphone is not working on your new headset, it may be due to its low sensitivity. First, test the microphone on a different computer. If the check is positive, i.e. Confidence in its operation on other equipment, it is necessary to correct the mixer settings. There are cases when the headset microphone does not transmit your voice via Skype. So you should check the settings of the Skype itself. Sometimes he can use another device as a microphone. Just select the microphone in the sound settings. To avoid unexpected damage to the headset, do not let small children play with it. They often tangled wires, pull on cords, and break microphones. Handle your headphones as carefully as possible.

Sources:

  • why the headphones in the phone do not work
  • Bluetooth headset / headphones not working

Unfortunately, there are still no devices on sale that send sounds encoded in electrical signal, directly to the brain. Therefore, this signal is sent by the reproducing device to the speakers, which create air vibrations that are captured by the membrane in the listener's ear and are subsequently converted into signals from the nerve endings. If one of the headphones suddenly stops shaking the air in the listener's ear, then there may be several reasons for this, and some of them can be eliminated quite easily.

To cope with this not fatal, but annoying nuisance, you must first determine what exactly went out of order - "localize the malfunction", as all sorts of "electrified pros" put it in the films. Start by checking the simplest - make sure the headphone jack is fully inserted into the correct jack. Contacts transmitting signals of the left and right channels on the pins of modern connectors are made in the form of rings located one above the other. If the plug is not inserted all the way, then the upper ring does not touch the corresponding contact in the connector and one of the headphones does not receive a signal.

Another reason may be the malfunctioning of a special program ("driver") in the device to which the headphone is connected. joint work with the systems of this device. Most often, this kind of trouble happens when you connect headphones to computers. It can be eliminated only by installing suitable driver- usually in the set of purchased headphones or the device to which they are connected, there is a disc with the necessary software. If it is not there, then you will have to look for the driver on the Internet.

Both of the above reasons are eliminated without "surgical intervention", since the "patient" (headphones) himself does not have any damage. If it was not possible to make the second speaker of the device work with the above methods, then, probably, such damage is still there. Examine the connecting cord from the headphones - it may be partially damaged somewhere and the contact of the wiring of one of the channels is broken. This most often occurs in the vicinity of the connector plug and the headphone speakers. Of course, headphones with such damage will have to be replaced, but as a temporary measure, you can replace the damaged part if you have unnecessary device with the same connecting cable. In this case, simply cut off the damaged part, strip and twist the wires of the old and new connecting cords and wrap with electrical tape (tape, adhesive sticker, etc.) the junction of at least one of the two wires.

If none of the above caused the headphones to function normally, then the chances are very high that the speaker or something else inside the case of the inoperative headset is damaged. Since these parts of the headphones, as a rule, are made non-separable, you just have to say goodbye to the headphones and please yourself new purchase.

An accessory such as a headset for the phone often fails its users. And this applies not only to cheap mobile phones. An iPhone headset also tends to lose sound in whole or in part. Damage can be of a different nature, and the moment of a manufacturing defect is not excluded. Let's take a closer look at why the sound in the headphones is spoiled, or they do not work at all on the phone.

If a pair of headphones fails, the reason may be not only damage to the device itself, but also in phone... To check this factor, you need to connect the headset to a different source. If there is no playback, then there is a problem with the mobile. Also, if the headphones are not designed for different models they may just not match the connector mobile device.

This applies more to older models, as the newer androids and iPhones are more versatile, and one pair is suitable for the entire series of phones.

So, if the headphones are powered by a different carrier, then there is a problem with the sound source. The most common reasons are:

  • the microcircuit or board is broken - damage may be caused by the phone falling from a height;
  • the mobile may not "see" the headphones due to a failure software;
  • ingress of moisture into the device;
  • a problem with the settings in the phone.

When there is sound, but it is partial or noisy, the problem is definitely with the headset.... So, only the left or only the right earphone can work. Playback can be carried out with disturbed channel decomposition, or there is extraneous noise and crackling. All of these factors are usually caused by the following points:

  • the cord is often tangled, therefore it is present Great chance its damage;
  • the mesh of the liners is clogged;
  • the connector is damaged or badly loosened, therefore there is no contact with the mobile phone.

If absent mechanical damage, cause broken headphones there may be a marriage in the accessory.

Why Apple headphones don't work

IPhone lovers often face a problem incorrect work headsets. After a short period of operation, the sound may be partially lost, namely, the reproduction of sounds of individual frequencies. A common problem- this is a failure of the right earpiece, on which the sound control and voice accessory are located. As practice shows, you will have to look for a new pair of headphones. As a temporary option, you can switch the headset to mono playback. To do this, go to the settings iPhone phone and through the menu " Universal access»Change the parameter to mono audio. This will play monaural signal that includes the sound of two channels. The quality will differ markedly, but this will allow you to listen to music from the right and left speakers, and not from one of them.

If the headphones on the iPhone do not work at all, the cause can be easily remedied.

  1. Crashing in operating system ... This happens when the software cannot detect when the headset is connected. The situation can be saved by flashing the shell of a mobile device. Sometimes a factory reset is enough.
  2. Damage to the socket... Due to frequent use, the connector may loosen and prevent proper contact. portable device with a source. This is an easily solvable problem: the headphones can be repaired at a service center.

Buy a new headset for modern mobile phone in case of breakage is not a problem. But is it worth the extra cost when the problem may not be as serious? Before thinking about a new purchase, it is better to check everything, identify all possible factors that led to the malfunction, and then draw conclusions and make a decision.

The equipment we bought has a certain expiration date. And it can break at the most inopportune moment. So, for example, an accessory for listening different information may fail.

Let's try to figure out what to do if one earphone does not work?

Any damage to the headset for the gadget will undoubtedly cause inconvenience. Especially if you have a long trip, it will be a shame to find a breakdown on the way. Moreover, most often one earpiece fails. This article will tell you what to do if one earbud is not working. The reasons, as it turned out, can be varied.

Device not fully connected or speaker is clogged with earwax

The user may not fully plug the device into the plug connector. The sound is either completely absent, or an incomprehensible speech is heard in the distance.

Anyone who listens to music will notice over time that playback becomes blurry and diminishes significantly. Sound may be skipped or one earbud may stop working. What to do in this case? Do not panic and immediately run to the repair shop. A common reason the earphone becomes dirty from contact with the skin of the ear, from which sulfur is released. The latter contaminates the earphone, and for this reason the sound is distorted or partially disappears. Experts recommend changing the headphones or doing painstaking work and trying to remove the sulfur.

Tight plug

Yes, this reason is also quite appropriate. This can often interrupt audio playback.

In this situation, it is worth reconnecting the device. And then check the serviceability of the headphones. Perhaps they will start to work flawlessly.

Exploring the headphones

If the earphone on the phone does not work, what should I do? The entire wire must be examined carefully. There may be small cracks or damage to the inner core. Then you need to prepare a knife, electrical tape and even a soldering iron.

Next, we connect the device to any system that reproduces sound, and sequentially probe the wire while the headphones are working. As soon as you hear noises or all kinds of crackles, you can assume that the source of the problem has been found.

Now the painstaking work begins. Cut the wire below the section and strip it from the braid. We turn on the soldering iron (there is nothing without it, but it is desirable to work with it for a person who has experience in this). We solder two bare wires. We process the connected, bare wires tape and at the same time give the device a pleasant appearance.

Software

What if one earbud is not working? To fix this problem, you need to go to the manufacturer's official website. Download the headphone driver license file. Then everything is simple, you need to follow the instructions and install it on your phone or other gadget. When finished, restart the program. This is most often one of the common problems associated with headphones.

Other reasons for this problem

What to do if one earphone does not work? Frequent breakdown - rupture of internal wiring. In most cases, this is due to low quality headphone assembly. No special skills are required to solve this problem.

Many users are wondering: what to do if one earphone does not work? That is, during listening, a sound failure from one earphone is clearly pronounced. Or it is heard every other time. In this case, you need to deal with this issue immediately, it is better not to delay. With timely repair, it will be possible to avoid complete damage to the headphones. This reason is one of the most common. And it arises due to the careless use of headphones: the user often bends the wire. If a gap has arisen near the base of the wire, then there can be only one way out of this situation - to cut the wires.

Then check and connect to the gadget. Now it's worth examining the sound carefully. If there are problems, including intermittent noise, then it is worth disassembling and studying everything in detail again.

Many people buy expensive headphones, thereby risking being deceived. When choosing a device, it is worth considering its type and technical specifications... They are very popular today wireless headphones... But the demand for models with wires does not even think to fall. Because wireless has a huge drawback: a lot of weight and a limited signal of action.

What other answers are there to the question: "What to do if one earphone does not work?" There may be a rupture in the earpiece itself. The problem can be solved with a screwdriver or a small knife.

Examining the inner content. The earpiece has a special membrane that can be bent or dirty. If there is a curvature, then you should try to straighten it yourself. And in case of contamination, the cause is eradicated with an ordinary alcohol solution: enough smooth movements wipe the membrane.

If the earphone does not work on the phone, do not immediately throw the device away or carry it for repair. You can carefully examine the headphones and try to fix them at home. During the repair, it is worth paying attention to all the nuances of parsing and assembling the product. If the wire is damaged, then it can be carefully soldered. The simplest cause of headphone problems is, of course, an incorrectly connected plug. It is necessary to repeat this procedure once more, and the effect will be without any repair. There is often a problem with software. To fix it, you just need to go to the official website and follow all necessary instructions... Earwax can also become clogged on the headphones. In this case, you just need to clean them carefully.

A little conclusion

Now you know what to do if one earbud does not work. In general, subject to all the rules of repair, the accessory can last a long time and continue to delight its owner.

When buying, you should pay attention to the manufacturer's firm and build quality.

In any case, it is necessary to choose the right headset. For example, the headphones were not tested in action at the time of purchase (that is, they did not listen to music). And when he came home and connected the purchase, the user heard a distant sound. Most often it is incompatibility with the gadget. V recent times they sell standard models, of course, but anything can happen. There are many nuances to consider when buying headphones.

Be that as it may, each device has its own a certain period suitability. Therefore, do not be upset if a breakdown occurs. After all, it is possible that everything can really be fixed at home or by contacting a company.

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