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Why can't I enter the play market. Play Market does not work, does not enter

Like Windows, the Android operating system allows you to install applications offline, however, most users prefer to use the Google Store for this purpose, or rather, the special Play Market program. This method is not only more convenient, but also safer than installing from an APK file, since many applications are scanned by an antivirus program before being published.

Alas, neither the Play Market nor the Android OS itself is perfect, so from time to time users have to face various errors, including errors in the Google Store. For some, the Play Market simply does not open, for others it cannot connect to the server, someone complains about the inability to perform this or that operation.

The reasons why the Play Market does not work are to a greater extent related to malfunctions in the system itself, but it often happens that the fault of the Store's malfunctions is the user himself, who voluntarily or involuntarily changed the Android system settings. What should you do if the Google store, which was functioning completely normal before, suddenly stopped working?

Temporary problems

App Store problems can be caused by temporary interruptions in system services. This fully explains why the Play Market does not work on Android. What to do? No matter how trite it may sound, a simple reboot of the device often helps in such cases.

It should also be noted that problems with the Store may be related to problems on Google's servers. It is very easy to check this, just try to open the Store in a browser or from another device.

Lack of internet connection

Check if everything is in order with your Internet connection, if you have enough funds on your account, if the limit of mobile traffic has been exhausted, if you have left the coverage area, if the source of the signal is a router, make sure that it distributes the Internet, and the mobile device sees the network and is connected to it.

Lost Store and Google services settings

It is possible that the problem is related to a failure in the settings of the Store itself or Google services. Eliminate this option. Go to the application management section and, finding the Play Market there, clear its cache. If this is not enough, click also the "Erase Data" button.

These actions will delete temporary files, reset the Play Market settings to their default values ​​and, if the problem was here, restore it to work. The same steps must be repeated for the Google Play Services application. Please note only that after the reset you will have to log in again.

Problematic updates

If Play Market on Android does not start after the update, it is possible that the source of the problem is bugs in the update package. Try uninstalling the update or rolling back to a previous version of the app, if available. For these purposes, it is good to have some kind of application backup software on the device, for example, SYNCit HD.

Disabled Download Manager or Google Accounts

The Android operating system has a service application called Download Manager. It is believed that for the Play Market to work correctly, it must be running. Go to Application Management, go to the All tab, find the Download Manager application and make sure it works. If the Manager is not active, enable it.

At the same time, we recommend that you find the Google Accounts application and also make sure that it is also active. If this application is disabled, the Play Market will not open, and if it does, it will most likely work incorrectly.

Google Account Access Errors

The reason why you cannot enter the Playlist Market may be an error accessing your Google account. You can work around this problem by deleting and reconnecting your Google Account.

Since deleting an account may result in the loss of user information, you must back up important data before performing the operation.

The presence of incompatible applications on the device

Some third-party applications, in particular Freedom, can block access to Google services and thereby disrupt the Play Market. If you are using Freedom or another similar app and you suspect that it is the one that is causing the Google Store to malfunction, uninstall it. You need to remove such programs correctly, namely, first you need to stop the application and only then press the uninstall button. Sometimes a running vpn service prevents the Market from working properly. Try to stop it temporarily.

HOSTS file changed

A number of third-party applications, like, for example, the same Freedom, can modify the system HOSTS file, which is responsible for setting up connections with remote hosts. There is a possibility that some third-party program has written its data in this file, which prevents the normal connection to Google servers. Therefore, after completely uninstalling questionable applications, you should check the HOSTS file.

To access it, you need to be root. Let's assume you have them. Go to the file manager at the location / system / etс, open the specified file with any text editor and delete all content from it except for the line 127.0.0.1 localhost. Save the file, reboot the device and test the Play Market.

Store files are corrupted

Another reason why Play Market does not start may be a violation of the integrity of its files. Such damage could have occurred after a virus attack or user manipulation of Store files. In this case, you need to try reinstalling the Play Market. Delete the application in the standard way, clean the system with CCleaner or another cleaner, then download the APK installation file of the Market from a trusted source and produce it in any way convenient for you.

Incorrect time is set in the settings

And now let's consider the situation when the Play Market does not work via Wi-Fi or mobile Internet and says "No connection", although it is known for sure that everything is in order with the Internet connection on the device. The most likely cause of this problem is the wrong time in the settings. Go to the date and time section and check the boxes next to the "Network time zone" and "Network date and time" options. After that, the date and time will be synchronized automatically.

Resetting the device to factory settings

Resetting to factory settings or Hard Reset is a tough method that should only be resorted to when other methods have not yielded results. Before resetting, it is imperative to back up your personal data, as well as the necessary applications, because they will all be deleted. You can start the hard reset procedure either from the Recovery and Reset section or from the Recovery menu (recovery mode).

Flashing

This is perhaps the most radical way to restore the Market. There have been cases where the Google Store, as well as other apps, services, and the Android operating system itself, continued to malfunction even after a factory reset. In this case, you can resort to flashing as an extreme option.

Short summary

So, we have given the main reasons why the Play Market on Android often does not open and indicated what to do in most of the cases described. It is necessary, however, to understand that there are problems, so to speak, of a private nature, which users of mobile devices with custom firmware have to deal with. The same should be said about the owners of Chinese mobile phones, in the firmware of which Google services are not used in principle. Errors in the Play Store, for example, after installing it on a Meizu smartphone, may be caused by other reasons, which should be considered in the context of the features of the mobile device and its software environment.

Today, if modern man has does not enter the play market, he immediately panics, because it is impossible to imagine successful and young people without a smartphone, tablet or computer device. And all these devices are useless without apps. Today, all this technique is an attribute of our daily life, and as often happens, any household item sooner or later becomes obsolete or breaks down. Everything that a person creates is not eternal, and even virtual systems also fail. One of the most popular requests among owners of devices with an Android system is the topic: I can not enter the Play Store. Indeed, a multi-million audience daily encounters various failures in services or the operation of technology, Google Play errors are also common, so it is worth delving into this issue and find out what is the actual reason why the user cannot enter the Play Market.

All apps in one place - in the Play Market

Any devices with an operating system on Android support a lot of applications, from the navigator to various "scanners" and programs for recording music. In general, our smartphone is an ideal place for experiments, but so that they develop successfully and do not damage the technical system in any way, only one point should be taken into account - the source from which the selected application or game is downloaded. Proven, reliable and free (there is also paid content) is the Play Market service - here you can find everything for a technical tool on Android. The only problem that may arise for the user is that he cannot enter the Play Market. There can be a lot of reasons for this, and each of them has its own way of solving this problem.

Malware on your Android device may be the cause. In order to protect yourself from theft of your personal data, we recommend using secure browsers.

We recommend changing the default browser after elimination of problems with the Play Market so that the problem does not reappear. Because in order to download the application you need to restore access to the Play Market

Causes of the problem and ways to solve them

Why doesn't it go to the Play Market? There are many answers to this question, but the most frequent and popular is the lack of an account in the Google system. It is easy to fix this situation: you need to go to the Google website, create an account, then open the Play Market and enter it by entering the necessary data.

But if the account has been registered for a long time, and the service was working yesterday, but not today, then the problem takes on a different nature. Most often this problem lies in a small detail, when I cannot enter the Play Market. The service writes in a pop-up window that there is a connection, but the connection is broken, or a "system error" has occurred. In this case, you just need to check the date and time settings. Users who have removed the battery from their phone or tablet are most likely to experience this problem. You should not despair, since it is enough to reset these values ​​again and try to enter the Play Market again.

Why Play Market does not work - Other reasons

Of course, this is not the whole list of possible problems. An overflowing cache can also be considered one of the main ones. Its regular cleaning is a guarantee of fast operation of the device, so when such "glitches" occur, the first thing you need to do is go to the "Settings" of the device, find "Application Management" among the items and click on the Play Market. This is where you need to clear your cache and data. Even if after that the user again says that I cannot enter the Play Market, then you need to reset the settings to the factory settings. This can usually be done via a shortcut:

  • "Parameters";
  • "Backup and reset".

And of course, one of the common reasons that users write “I can’t enter the Play Market” is a failure in the Internet connection. If the device has a weak signal, low level of data transmission, then when entering data into the login profile, a window with an error will pop up. In this case, fixing the problem is just finding a suitable network and a high signal, for normal data transmission.

Play Market - the guarantor of safe downloads

Why is this Google service so successful? The answer is very simple: in this place you can download absolutely everything, make your computer or mobile device fast and fully functional. But I fell in love with this service not only for the assortment and free content, but for the availability of proven programs and software that do not have viruses and fully work.

Fans of being everywhere and everywhere, often have to go to various unverified sites, and then after such visits to “dubious” resources, hundreds of requests appear on the forums: “why can't I go to the Play Market?”, “Where did the money from my account go? ? " etc.

In order not to resort to extreme measures (resetting settings, flashing the device), it is best to restart your phone or tablet. Perhaps the usual "glitch" affected the work of services, and after a reboot it will disappear immediately. Therefore, when downloading programs to your tablet or smartphone, it is better to use official services.

PS: And don't "feed" the pirates.

"Unable to establish a reliable connection to the google server"

The complete error message looks like this: “Login failed. Unable to establish a reliable connection to the server. Perhaps this is a temporary problem or the Android device does not have a data service. If the problem persists, please contact support. "

If you need to log into your google account, the problem is also solved very simply. We will not paint for a long time, but just post another small video, the guy's voice does not inspire confidence :) But the solution is really working:

This method requires Root Explorer. It can be downloaded by

Google Play Market is, in fact, the main source of programs and applications for tablets and Android phones. Other sources of applications, such as Yandex.Store, are used by only a small percentage of users. Therefore, if something happens to him and suddenly the Play Market does not work, does not open or simply does not enter the Play Market, then for a user who is “on you” with computer equipment, it’s just a disaster: nothing can be delivered, installed programs are not updated, errors pop up on the device, etc. Sometimes the cause of the malfunction is a virus infection, but more often it is just a glitch or a failure of the program itself and the system service. Of course, a complete hard reset ("hard reset" or "wipe", as it is also called) will most likely solve the problem, but this is the most extreme method, which I will discuss at the end of the article. In the meantime, let's look at several working ways to solve the problem with the work of Google Play.

Before doing anything - check if there is Internet access from your smartphone or tablet. The fact is that the app store from Google requires access to the global network and, if it is absent, it gives an error "No connection" or "No connection". If there are no problems with this, then we carry out the following steps.

Step 1. Clear the cache and delete the data.

This method helps if the Play Store does not open due to a software failure. Go to Phone or Tablet Settings and find the Applications item and open the All tab. Find the "Google Services Framework" application:

(if there is no such item, search for "Google Play Services"). We select it and get into the information about the application:

Press the button "Clear cache" and then "Erase data". Next, we are looking for the "Google Play Store" itself:

and do the same:

Now you need to restart your Android phone or tablet and check if the Play Market is working or not.

Step 2. Restart the download manager

Sometimes the cause of problems with the Play Store is a stuck download manager. Let's try to "kick" him. We return to "Settings" -> "Applications" and in the list of applications we find "Downloads":

We forcibly stop the dispatcher and restart the phone or tablet. After downloading, we return here and check if the application is active.

Step 3. Checking the Hosts file

App Store problems can be caused by tampering with the system Hosts file. Let's check it out. True, for this you need to get ROOT access to the device. Next, we launch some kind of file manager. I prefer to use Root Browser for this. We need to get into the directory

We find a file in it Hosts and open it with a text editor. By default, it should look like this:

That is, there should not be any lines, except for this one:

As a last resort - this file can be simply deleted and after restarting the system it will be created again in its original form.

Step 4. Problems syncing your Google account

All installed programs on Android are linked to an account. If you have problems with synchronization, then you won't be able to enter the app store just like that. We go to the section "Accounts and Synchronization":

And manually start full synchronization:

If data synchronization fails, check your Internet access. If everything is fine in it, then try deleting your account, rebooting and creating it again. If the Google Play Store will write You need to log into your account - see.

Step 5. Download Google Play Market and reinstall

If none of the previous steps helped, then you should try reinstalling the Google Play app store itself. To do this, open the "Settings" >>> "Applications" section again and find the Google Play Store there and completely clear it: first the cache, then the data, and at the end - delete the updates:

Reboot and check. If everything is fine, the Play Store will download the updates and start.

If all else fails:

The most extreme way to restore your work is to factory reset your phone or tablet. To do this, we save all data from the phone to the computer to the maximum. After that, go to the "Settings" section >>> "Backup and reset":

We find the item "Reset settings" and select it. Then we act according to the instructions of the phone. As a result, we get a completely clean apparatus. Google Play Market usually works fine after that =). Good luck to all!

Play market does not work

Many users are faced with such a problem that Google stops functioning for some unknown reason, giving out errors of various numbering, which are unlikely to mean anything to ordinary users. And sometimes this problem can occur quite often on one device.

First of all, you need to understand that the service may work due to technical problems associated with the service itself, or because of some problems associated with our mobile device. In this article, we will try to provide tips on how to sort out this issue.

The simplest reason is that you have deleted the play market. You can download again,. We also advise you to download an alternative market - this.
Updated 07.14.2018

If your play market has been updated and stopped working, try downloading the old version. Latest update 10.8.23-all made a big problem (Android 5.1). If your phone freezes, the processor loads up to 100%, then hangs down and does everything that you tried to do during the freeze, hard reset will not help, rollback to the old version of Google Play will help.

Updated 04.23.2018

If your play market stopped working on the 22nd or 23rd of April 2018, this is due to the Telegram blocking.
Google crash: why services are not working? On the night of April 21-22, thousands of Russian users complained about the inaccessibility of the Google site. On April 16, Roskomnadzor blocked 655,532 IP addresses associated with Amazon and about a million more Google addresses. We hope that the blocking is temporary, but for now you can use our site, see the application and games in the site menu, you might like something. Bookmark the site.

To make the application work, you can try.

No matter how trite it may sound, but first of all, you need to restart your smartphone, because sometimes the system can freeze, and a simple restart will return it to a working state.

2. Reconfiguring Google Play Store

one). Go to the "Settings" section;
2). Open the "Application Manager" section (on some devices this column is simply called "Applications";
3). Find in the Google Play list and click on Market
4). Here we need to click either "Erase data" or "Clear cache" - on different device models this graph may be called one way or another.

If after that the problem was not solved, we will look for a way out further.

3. Get rid of application updates.


We also go to the "Settings" section, then to "Applications", but do not erase the data anymore, but click "Delete updates". Thus, the Market will return to its original state when the program was just installed on a smartphone.

4. Reset "Google Play Services" settings.


We do everything the same as in the second paragraph, only we choose not the Market itself, but “Google Play Services”. Then we clear the data and cache.

5. The program "Google Accounts" is not activated in the settings


To enable the application, you need to go to the "Settings" section, then to "Applications", then click on "All". We find the item "Google Accounts" and activate the program.

6. Disabled "Boot Manager"


We go in the settings section in "Applications", then in "All" and find the section "Download Manager" in the list. If the dispatcher is not activated, you must enable it. But if it is enabled, nothing needs to be changed. So the problem lies elsewhere.

7. Deleting your Google account and restoring it


To delete an account, go to "Settings", then find "Accounts and sync settings", in some devices this column is called "Accounts and sync". Here we delete the account, and then we restore it.

8. Programs that prevent the Google Play Store service from working

Some applications you have installed may block the Market. Therefore, carefully "go through" the list of installed programs, it is likely that some programs do not allow the Market to work in full. Such service-blocking applications include Freedom.

9. Troubleshoot the hosts file


So, you actually have Freedom installed on your device. Then the ninth point will surely help you understand the problem. But in this case, root rights are required. First of all, you will need to disable the Freedom app. You can do it by going to the Stop item. After we turned it off, we can safely delete it.

That's not all, next we need the Root Explorer program. It will not be difficult to download it. So, we have the program. Next, follow the path "/ system / etс /" and find the hosts file. You can open it using any text editor. In this file, we need to leave only one line: "127.0.0.1 localhost". If it is not there, we prescribe it yourself. There should not be any other lines.

10. Reset settings - Hard Reset


The toughest, but time-tested method. Thus, we delete absolutely all data located on the internal drive. If you have a memory card installed, then you shouldn't worry about it, all data will remain intact.

And so, go to "Settings", click on the item "Restore and reset" and select "Reset settings". After that, the item "Reset phone settings" will appear in front of us, then we press "Erase everything".

You should not be afraid for your data, as there is a backup copy of the system. It will not be difficult for the user to create a copy. You just need to find the item "Data backup" in the settings. As soon as you restart your mobile device after clearing the data, all data can be restored from the backup.

11. Lack of internet connection

The problem may be due to the lack of internet. Go to any browser and try to open some site, but if you can't do this, most likely you need to solve a problem with the Internet.

12. Set the correct time - "No connection"

Let's say you see the "No connection" error, but you made sure that the Internet on the device is fully functional. Then you will need to go to the time settings and set the correct time zone and, accordingly, the time itself. To avoid such problems anymore, you need to create a synchronization between time and the network. This is very easy to do. We go to "Settings", click on the column "Date and time", and then, next to two columns, set the checkboxes - "Time zone of the network" and "Date and time of the network".

13. Clean the Clean Master system.

Ccleaner, run, press clear. Ready.

14. Error while receiving data from RH-01 server


If all these tips did not help you, ask questions in the comments and the team of the PlayMarket-androidS website will help you.
Perhaps you have one of the problems:
- Play market error out of memory.
- Play market error no connection.
- What Google Play errors mean.

Recently, very often users have a problem when starting a download from the Google Play Market - the error "You must sign in to your Google account." We will tell you what such a synchronization failure means and what you need to do to fix it.

This error does not allow you to activate your account, even if you knowingly enter the correct account and password. It is most likely that this synchronization failure occurred after recent Android updates, which could contain a "broken" code, or because of the failure of Google services on the phone. In any case, you need to do a few resets to help clear the error.

Rarely, but still it happens that the error says "You must log into your Google account" in the Play Market occurs due to a failure in the date-time settings. Go through and make sure that this data is set correctly on the phone.

It is advisable to put down automatic time detection. If everything is in order with the temporary settings, but you cannot enter the Market, proceed to the next steps.

Deleting Play Market Application Data

To reset all information about Google services, you need to go to the Application Manager and one by one open information about the Play Market, Google Play Services and Google Services Framework (All tab). For all three applications, we perform the standard ones - Clear cache and data, Stop and shutdown. Restart Android and check.

If the login fails, then remove renewal for Play Market and Google Play Services. This step removes the error for most users.

If the previous step did not help, re-sync your Google account on Android. To do this, open Settings - Accounts (different devices may have different names). Select in the list of accounts - Google and open it.

Click on your account, thereby going into its settings. Uncheck the boxes from all elements and select the function in the upper right corner "Delete account. record "... After everything is erased, reactivate your account and check the boxes.

If the mistake "sits deeper", then you have to do discharge devices to factory settings... There is a lot of information on the web on how to do this. And at the end, a complete and visual video instruction on all the above methods.


These methods should fix the connection failure "You need to sign in to your Google account" and you will be able to enter the Play Market. I would like to note that this error can appear in Android emulators as well - BlueStacks and Nox App Player... To fix a bug in such emulators, you need to follow the same steps.

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