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Why is there no sound on my new computer? Finding the reasons for the sound loss

The most common reason for no sound is turning it off or setting the volume to minimum. If there is no audio playing on your computer, hover over the speaker icon in the tray (right corner of the taskbar). The tooltip will indicate the current volume value. If the sound does not play in a separate application, check its settings. If it is enabled in the settings, audio playback in a specific program may be limited in the mixer. To check, right-click on the speaker icon and select “Open Volume Mixer.” There you can turn on the sound and adjust the volume level for each program running on the computer.

Check the volume on the playback devices themselves: headphones or speakers. When using speakers, also make sure they are connected to power and the power button is in the active position. Checking speakers or headphones is quite easy. To do this, just connect any other device to the audio output instead of a computer: a smartphone, a player.

Important! Also check your speaker settings. To do this, go to “Playback devices”, and in the context menu of speakers or headphones, click “Properties”.

Incorrect operation of audio drivers

Another common reason why there may be no sound on a computer is missing or damaged audio drivers. To identify this issue, hover over the audio icon in the tray. If the message “No audio output device is installed” appears, the problem is caused by the audio drivers.

To resolve these difficulties, right-click on the same icon and select “Detect sound problems” from the context menu.

This will open a troubleshooting window. Wait while the audio diagnostics run on your computer. Depending on the speed of the device, the process can take from a few seconds to a couple of minutes. If the determination of the cause of the malfunction stops at one place, click “Cancel”.

When the sound diagnostics are completed, the system will offer you a choice on which device you want to troubleshoot. In this case, you need to note the device used based not on its type, but on the location of the audio input. For example, if your speakers are connected through the audio input on the front of your computer, check the second box even though it says headphones.

If there is a hardware fault, the diagnostic result will be the following window. It may indicate damage to the speakers or headphones, but most often the cause of difficulties in the operation of audio devices is broken or damaged connecting cables.

At the last step of sound diagnostics, the result of its execution will be displayed. If the problems are resolved, close the troubleshooter. If the diagnostics did not help, click “View additional options.” You can also find help information about the causes of malfunctions by clicking on the “View additional information” link.

Incorrect connection or installation of the device

Sound may not work due to improper connection or installation of audio devices. To resolve this issue, check that the correct input is selected to connect your device to your computer. Speakers or headphones may be connected to the microphone input, causing them to not work.

Go to “Control Panel -> Device Manager” and check the status in the “Sound, Game and Video Devices” menu. If a yellow mark with an exclamation mark is displayed next to the name, the cause of the problem is incorrect installation or malfunction of the device

Note! If your audio hardware is not showing up in the manager at all, update the configuration in the Actions menu.

Right-click on your audio hardware and select Properties, then go to the Driver tab in the window that opens. To update the configuration, click the "Update" button. Here you can remove the driver to reinstall it later.

In the next step, select where you want to search for sound drivers. Two options are offered: automatic search, which includes a search on your computer and the Internet, as well as a simple search for drivers. It is recommended to select the first option to detect drivers.

Important! If the sound card is outdated and its driver is on a separate disk, first copy it to your computer.

The scanning will take about 20-30 seconds, after which a message will be displayed in the search window indicating the successful installation of new audio drivers. If the device already has the latest available driver installed, the configuration will not be updated.

If updating the drivers did not bring the desired result and the device still does not work, it is recommended to remove it from the system. To do this, right-click on the name and select “Delete”. Confirm the deletion in the dialog box by clicking "OK".

After this, you need to update the list of equipment in the “Action” menu. A search will be performed for devices connected to the computer. If the desired device does not appear after searching, restart the manager.

When the speakers are found, their installation will begin automatically. This process may take several minutes. When finished, a message will be displayed indicating that the speakers have been successfully connected and are ready to use.

Damage to connecting cables

Standard 3.5 mm connectors can fail as a result of mechanical damage. Typically, failure occurs at the base of the connector - at the junction with the audio cable. The break may also be in the cord itself. The cause of damage is most often pinched by furniture (table legs, chair wheels). The cable can also be chewed by pets. You can diagnose a breakdown visually or by connecting another cable to the speakers.

Physical breakdown of audio equipment

There may be no sound on your computer if the speakers or headphones you are using fail. This is not difficult to determine - just connect another audio device to the same audio input. If it works, the reason is the broken speakers, and not the computer settings.

Windows Audio service disabled

Another common reason for no sound is disabling the Windows Audio service. This background process is responsible for processing audio data and is always running by default on a running computer. But when you make changes to the system settings, incorrect Windows Audio settings may be specified. The service can also be disabled by malware.

To check the status of a service, right-click on the Start menu and click on Run. In the text field of the window that opens, enter: “services.msc” and click “OK”.

Note! You can also use the keyboard shortcut “Win+R” to open the “Run” window.

A table of local services running on the computer will open. Find the “windows Audio” item in the general list, check the service status and startup type. Correct values: “Running”, “Automatic”. If the parameters are different, double-click on the selected line to change them.

Select automatic start from the drop-down list and click “Launch” for the service to start working. Confirm the changes by clicking the "OK" button.

Important! Among the proposed options, there are two ways to automatically load the service. For proper audio operation, it is not recommended to select delayed start.

The service will open, after which you can test the sound. If you can't start Windows Audio, restart your computer to automatically load this background application.

Tutorial video: No sound on your computer? Let's figure it out

WiNetwork.ru

No sound on the computer! How to fix?

What if there is no sound on the computer? I think every PC user has encountered such a problem related to the lack of sound on their computer. Greetings, dear readers, to my blog!

In today’s article I would like to pay special attention to the problem associated with the lack of sound on the computer, or more precisely, we will look at the most likely reasons why the sound disappears on our computer and, of course, we will learn how to independently eliminate the problems that arise Problems.

First of all, I would like to note that the problem of no sound on a computer has been, is and will remain a very extensive topic for discussion on the Internet. Therefore, it is no secret to anyone that the general principle of restoring sound in a computer comes down to the fact that you will need to perform (check) a number of specific actions that will be aimed at restoring sound.

Moreover, it doesn’t matter if you are even a novice user, because sometimes even experienced users have to spend a lot of time troubleshooting problems associated with the disappearance of sound in the computer. However, what if you have no experience at all in troubleshooting this type of malfunction? In the literal sense of the word, you can say that you just recently bought a computer for yourself and are starting to master it, and then BAM the sound on the computer has disappeared.

In this case, so that you can find out the cause and eliminate it yourself, today’s article will be not only useful for you, but also instructive because you will learn a lot of interesting information. Here we go?

No sound on computer

So, when you turn on your computer, you discover that there is no sound on the computer, and you immediately wonder why there is no sound on the computer? At the initial stage of determining the cause of the lack of sound, it is important for you to know that the lack of sound on the computer can be caused by a malfunction either in the software or in the hardware.

A malfunction in the software part can be caused by a system failure, which in turn leads to damage to the system files responsible for sound playback. You can also add that a malfunction in the software part may be due to incorrect settings of the sound circuit, missing or damaged audio device driver. Another reason may be failed components (sound speakers, sound card). And don’t be too lazy to read the article:

Is your computer slow? Then come here!

Well, dear friends, I suggest you step by step consider the main reasons that may be causing the lack of sound on your computer. We will start, of course, with the simplest.

Step one. You should check the switch on the speakers, and if it is disabled, turn it on. Almost all speaker models are equipped with an LED that lights up when the power to the speakers themselves is turned on.

Also check the position of the volume control.

Step two. Check that the speaker plug is connected correctly to the computer; the plug must be connected to the appropriate socket (the speaker socket is indicated in green).

Sometimes we often notice that some users, after performing computer maintenance or, for example, after moving the computer to another room, inadvertently connect the speaker plug to a completely different socket on the computer or even forget to plug in the plug altogether.

Therefore, there is no need to rush, do everything carefully and carefully, without rushing.

Step three. If the speaker plug is connected correctly and there is still no sound from the computer, then you should check the speaker status in the taskbar. To do this, double-click on the speaker icon as shown in the figure below and make sure that the speaker status is active and the volume slider is not set to the minimum position.

Step four. At the next stage, you need to make sure whether the speakers are working at all, because if the power indicator is on when you turn on the speakers, this does not yet tell us that the sound speakers are one hundred percent working. You can also connect headphones to your computer and check for sound. In general, don’t be lazy and check the functionality of the sound speakers on another computer or laptop.

Step five. Let's say that the sound speakers are fully operational, but there is still no sound on the computer. Then, in this case, you should open the task manager and check the status of the audio devices, or rather, make sure that the drivers for the audio devices are working properly and not damaged. In short, all devices must be recognized by the system, and the status of each device should not be indicated by an exclamation mark.


It is most likely that the drivers have been damaged by viruses or malware, so it is recommended that you scan your computer for viruses before installing the driver.

If in your case there are exclamation marks next to the audio device, as shown in the figure above, then you should install the driver.

Read the article “Checking your computer for viruses” in order to correctly check and scan your computer for the presence of malicious code in the system.

If no viruses were detected, then you should proceed to installing the driver. You can find drivers on the disk, which in most cases are included with the sound board or motherboard. You can also install the driver using the ID equipment code. You can find out more about how to install a driver using a device code by reading my article:

Search for drivers by device code


and the status “device is working normally” is displayed in the “General” tab

then you need to use the built-in diagnostic tool that is present in the Windows 7 operating system.

In some cases, audio problems that have arisen can be completely eliminated thanks to the diagnostic tool. Open the control panel, then follow the link “System and Security” => “Support Center” => “Troubleshooting”.


In the window that opens, click “Hardware and Sound”


and select “Play sound”.


Then a window will open in which you will need to launch the diagnostic tool by clicking on the “Next” button. If any faults are identified during the diagnostic process, then at the end of the diagnostics a list of fault detection and correction will be presented in the corresponding window.


Step seven. I once lost sound on my computer for the simple reason that all playback devices were turned off. Therefore, you should definitely check whether sound devices are enabled in the “Hardware and Sound” control panel. To do this, you need to right-click on the speaker icon, which is located in the lower right corner of the control panel, and select “Playback devices” in the menu that appears.

In the “Sound” window that opens, in the “Playback” tab, the device status should be marked with a green checkmark, as shown in the figure below

If none of the playback devices are displayed in the tab that opens, then you should right-click on the free part of the space and click “Show disabled devices” in the menu that appears.

At this moment, disabled devices should be displayed, which should be enabled by right-clicking on them and selecting “Enable” in the context menu.

As a result, the playback device status will be marked with a green checkmark. All you have to do is save the completed procedure by clicking on the “Apply” and “OK” buttons.

Step eight. If, as a result of the above steps, there is still no sound on the computer, then the next step is to check the appropriate settings in the computer’s BIOS. Now I won’t tell you how to enter the BIOS of your computer, since I already told you in the article:

What is BIOS, secrets in the settings

The only thing I would like to add is that you will need to check that the High Definition Audio parameter in the Advanced tab is enabled (depending on the BIOS version, the location of the parameter may differ, so for a more accurate determination of the High Definition Audio parameter on your computer, use the reference literature of your motherboard board), that is, the value was set to “Enabled”. Then restart your computer and check if there is sound on the system.

Step nine. One of my friends once asked me to improve the sound on his computer; according to him, the sound on the computer suddenly disappeared after installing a special program to improve sound quality, which he downloaded on the Internet. After analyzing the situation and making sure that the lack of sound in the system was caused by the software, I came to the conclusion that the sound was turned off by the windows service. And all because the program that my friend wanted to install was not installed quite correctly in Windows and caused a failure or conflict.

So one of the reasons for the sudden disappearance of sound may be the actions of various malicious programs.

Therefore, if after installing a program the sound disappears, you should think about removing this program. I also recommend that you ensure that the Windows Audio service is enabled. You can check this in the following way. Click on the “Start” button and enter “Services” in the search bar, then left-click on the value found, as shown in the figure below.

Now in the “Services” window that opens, go to the “windows Audio” service.


In the “General” tab, the startup type should be “Automatic” and the status should be “Running”.

If the service is disabled, then you should enable it, save the settings and restart the computer.

Step ten. At this step, you should install another known-good sound card, since it is quite possible that your sound card has failed. By the way, before installing a sound card, perform preventive maintenance on your computer, an operation that is very useful and necessary for stable and proper operation of the computer. It is possible that the sound will appear after performing maintenance work. In the article “How to Perform Computer Maintenance” you will learn the nuances that should be taken into account when cleaning your computer.

Step eleven. So, if you still do not have sound on your computer, and you have done all the steps I have given above, then you can try to return the system to its previous state using previously created checkpoints. If you don't understand what I'm talking about, then read these two articles:

How to restore the system and data after a failure

How to quickly restore your computer yourself

After all, it is possible that you have lost sound on your computer due to a system file that is responsible for the sound of the file that you accidentally deleted. Therefore, rolling back the system to a previous state in some cases helps to eliminate problems that have arisen while working on a computer.

Concluding today's article, I hope that the information presented in this lesson was in demand for you and you have learned useful recommendations for yourself. I remind you that if you want to keep abreast of new articles, then subscribe to receive new articles.

And finally, I would like to know from you, what other problems related to lack of sound have you had to fix?

See you all in the next article=>Forgot the password on my computer! What to do??

Dear users, if after reading this article you have any questions or would like to add something regarding the subject of this article or the entire Internet resource as a whole, then you can use the comment form. Also ask your questions, suggestions, wishes..

So, for today, that’s actually all I wanted to tell you about in today’s episode. I can only hope that you found interesting and useful information in this article. Well, I, in turn, am waiting for your questions, wishes or suggestions regarding this article or the entire site as a whole ==>

temowind.ru

9 reasons why there is no sound on the computer | The sound is gone

Greetings, friends, Bakar Charaev is in touch with you. Today we will look at the question of why there is no sound on the computer, or why the sound on the computer has disappeared? These are the questions that beginners and computer users ask. And our computer desktop is preparing more and more surprises.

Reasons why there is no sound on the computer

The reason why there is no sound on the computer is divided into nine sections. This is from my point of view, since this problem occurs for many different reasons.

  1. Checking the volume level.
  2. We check your computer for viruses. About how to protect your computer, watch this video antivirus AVG free computer protection and also this video USB Disk Security virus protection.
  3. You need to check your sound device drivers.
  4. Checking the speaker connections.
  5. Configuring system services.
  6. Check if the sound card is enabled in the BIOS.
  7. We eliminate defects in system files.
  8. When connecting to a TV, the sound disappears.
  9. We replace the sound card.

Checking the volume level on the computer

The first thing we need to check is whether the computer is in silent mode.

It happens that you accidentally press a button on the keyboard without sound and wonder why there is no sound. And we also check the volume level on the computer and on the speakers themselves. If everything is fine, we move on.

Checking your computer for viruses

If you surf the Internet on various interesting sites and download different files, especially without protection, then the probability of your computer becoming infected is 100%. The virus is working normally on our computer.

If the sound suddenly disappears, immediately check with any antivirus such as avast free.

You need to check your sound device drivers

Sometimes it happens that when updating the system, the driver is installed incorrectly or the driver does not work at all. How to find out, look at the picture

In the picture we see a device that shows a yellow triangle with an exclamation mark. This means that the driver is not installed correctly or is missing altogether. If you have an Internet connection, we update the driver automatically. Right-click on the driver that is not working and select “update driver”

Again there is no sound on the computer, move on to the next step

Checking the speaker connections

I went to buy myself a new computer or my first computer, I chose what I needed and arrived as a lady with a smile on my face. I assembled it myself, connected it to the power source, and look, there is no sound.

When assembling a computer, there are outputs from the sound card on the back of the case and they differ in colors: pink, blue, green, yellow, black.

Pink microphone connector

Blue connector - line input

Green connector - speaker output

Yellow connector - coaxial SPDIF output

Connector black - optical SPDIF output

You need to select the green socket as in the picture.

You need to select the connector where the column is drawn. And also check the functionality of the speakers, connect them to another computer or phone and check whether the speakers work or not.

One more function needs to be checked. We go to start-sound and equipment-sound, the window that opens if your speakers are disabled will be gray as in the picture

And if the speakers are not visible at all, then perform the following actions. In the same window, right-click and click “show disabled devices”, then turn on the devices, i.e. speakers and check the sound.

Configuring system services.

If there is no sound on the computer, you need to check the system services to see if they are ok or not.

In order to enter system services, go to Start and write in the search line “services.msc.”

Run the file as in the picture

In the window that opens, look for the file “Windows Audio Endpoint Builder”. Open this file and look at “the startup type should be automatic” and the status should be “running”. Let's look at the picture.

Checking whether the sound card is enabled in the BIOS It happens that the sound card is disabled in the BIOS system. In order to turn on the card, go to the BIOS and turn on the key as in the picture

After this, there is still no sound on the computer, move on to the next step. Eliminate defects in system files

To implement this method, go to Start and call the command line. We write “sfc /scannow” in the command line and press enter. The process of automatic recovery of system files will start; in case of changes, it will automatically restore them from the storage.

The last reason why there is no sound on the computer when connecting to a TV

This reason also occurred in my practice. I decided to use a TV connected to a computer, I use two monitors on my computer, one standard and the other a TV.

Attention, if you have a weak video card, then when you use a monitor and TV, sooner or later your video card will go to hell and burn out even worse.

I connected the TV and noticed there was no sound. Again I went through points 1.2.3. and found nothing. I went to the control panel - sound and equipment - sound. It turned out that Windows selected the TV as the default device for playback.

If you want the computer speakers to work and not the TV, do the following: on the bottom panel of the desktop, click on the column. Look at the picture!

In the devices section, click on the arrow located under the column icon and select speakers.

If, on the contrary, you want to use the sound of the TV, do the same steps and select the TV, I have it written like this LG TV-3

This is how friends and such pies happen. We have looked at all the possible reasons why there is no sound on the computer. I hope I wrote everything clearly. If something doesn’t work out for you, write a comment and I’ll try to help you. That's all, sign up and bye!!!

Replacing the sound card

And the last thing to do is contact the service department or buy a new sound card and replace it.

If you turned on your computer one day, the Windows system loaded, all applications were running, but there was no sound, rejoice, it could have been worse. It’s better that the sound on the computer doesn’t work than that it doesn’t turn on at all.

What could have happened? One of two things - either there are problems with the software, or the hardware has failed.

How to find the cause of no sound on your computer

First, look at the bottom right of the screen - the speaker icon should not be crossed out. If it is crossed out, most likely the sound was simply turned off accidentally. Click the speaker icon and turn it back on. Check your settings at the same time. There will be no sound if the output power is set to zero.

Now look at the speakers themselves. The power indicator on one of them should be lit. If it does not light up, the connecting wires may have fallen out or the switches on the speakers are turned off. Check and turn it on if everything is really turned off.

If your speakers have volume controls, check to see if they are turned down to zero. Turn it on to maximum. To make sure your speakers are working properly, connect them to another source. Or vice versa - disconnect the speakers from the computer and connect headphones.

If sound does appear on the tested devices, there is a malfunction in the speakers themselves. There is little you can do on your own. At most, replace the broken wires. If the wires are safe and sound, all that remains is to have the speakers repaired or buy new ones, which at today’s prices costs about the same. By purchasing new speakers, you have the opportunity to improve the sound quality. And besides, you save time and nerves.

The sound on the computer does not work - system problems

Often newly connected equipment conflicts with previously installed equipment. This may cause the PC to go silent. Have you connected anything in recent days? Or installed new programs from dubious sources? Computer viruses often cause the sound to disappear.

  • Turn on your antivirus and run a full system scan.
  • Run the cleaning utility and remove junk and unnecessary files.
  • Open the System Restore interface and find a suitable rollback point. Reset the system to one of the previous states. During the recovery process, lost or damaged files will be restored. And the unnecessary ones are removed. After recovery, sound may appear.
  • If sound does not appear after restoring the system, check whether the computer detects the connected speakers. To do this, open Control Panel and find Device Manager. If there are speakers in the list of connected equipment, the drivers may be damaged. If instead of the name of the speaker manufacturer in the Device Manager list you find exclamation marks in a yellow triangle, it is likely that the computer has stopped finding connected speakers.
  • Turn off your computer. Disconnect and reconnect your speakers. There may have been poor contact in the connections. Turn on your computer. The system itself should detect the newly connected device. After this, the Connect New Hardware Wizard will automatically start.

Still no sound? Try installing the drivers again. To do this, go to Device Manager, find the tab for your audio equipment. Now find and click the Uninstall drivers button.

Where can I get new sound card drivers? There may be three options here:

  1. The drivers are already on your computer. Then you just need to click the Install drivers button.
  2. Download drivers from the website of the sound card manufacturer or motherboard, if the sound is built-in.
  3. If you have a Windows installation disk, you can download drivers from there.

Nothing again? The only radical solution left is to completely reinstall Windows. Most often, if the equipment is in order, after updating the system everything begins to function normally.

Sometimes there are conflicts between software. To check this option, during the Windows boot process, try to install the drivers for the card first.

When drivers for other devices begin to install, keep an eye on the sound. As soon as problems begin with the sound, it means that the device for which the drivers have just been downloaded is the cause of the conflict.

Sound card malfunction

If you checked everything sequentially, everything turned out to be fine - the problem remains in the sound card itself or in violations in its connection.

First, check if the card is turned on correctly.
Inspect the connectors for physical damage.
Remove the card and carefully clean the contacts from dust and oxides. Re-insert and check.

If nothing works, it would be a good idea to check the card on another computer or insert a known working sound card into this system unit. If sound appears after installing a new card, the old one is faulty and must be replaced.

Application problems

Sometimes there is no sound only on some programs. For example, the audio player suddenly stopped playing. Then the situation is not very scary. Usually, updating or reinstalling the problematic program helps. If you have tried all possible options, and still nothing helps, all that remains is to take the computer to a workshop or call a specialist to your home.

Why does the sound disappear on my computer? There are many reasons and many solutions to this problem. Most often it disappears in two situations - when you reinstall the operating system or on its own. In any of these cases, everything can be fixed with fairly simple steps.

First of all, you should check the setup of your audio equipment

Therefore, let's find out what to do if there is no sound on the computer, and how to get the audio system working again in Windows yourself.

No sound after system replacement

In such a situation, the reason that there is no sound is usually the drivers - even if the computer displays a message about the installed audio system, they still may not be suitable for the current version of the software.

There is another situation in which the sound disappears, but not due to reinstallation, but after a partial update of Windows - try completely removing the audio system from the device manager and reinstalling it.

Sudden loss of sound

What should I do - the Windows audio service is not running or there is no sound just now, but there was sound before?

You should do the following:


Other ways to restore sound

There is no sound on the computer - what to do and how to fix it? If after replacing drivers or checking the operation of services there is no result, you will have to play with the registry - that is, make a backup of the system to the previous working state.

The Windows program sfc.exe will help us with this; after installing it, you need to do the following:

  • Launch Command Prompt and type sfc /scannow at the prompt.
  • Press Enter, after which the program will check the system files and, if necessary, restore old versions to make the sound work.

The last thing we can recommend is to run a Windows virus scan - a malicious program can change a lot in the system, including eliminating all sound.

If there are still no results, then the sound card is most likely faulty. What to do in this case? Contact specialists for help or buy another card and simply put it on the computer instead of the non-working part. These devices themselves are inexpensive - unless, of course, you use complex professional equipment.

The same can be recommended when there is no sound quite often, and each time you have to do certain manipulations to restore it. Therefore, it is certainly advisable to try all the above methods to fix the problem, but if they do not help, replace the part with a newer and more reliable card.

A fairly common situation is loss of sound on a personal computer or laptop. The article below will tell you how you can try to identify the problem yourself and solve it without involving any computer experts.


First, you need to determine why there is no sound on the computer. In most cases, the problems are as follows:

  • Problems with speakers or headphones - from a poorly connected wire to their breakdown;
  • Problems with the software - from incorrect settings to sound card drivers;
  • Sound card malfunction - in most cases, only repairs under warranty or repairs at your own expense in specialized service centers will help here;

Problems with speakers or headphones

The first thing to rule out is a malfunction of the sound output device. To begin with, it would be a good idea to check the wires - whether they are connected correctly and whether they are fully plugged into the connectors they need. The sound card connector into which you need to plug in speakers or headphones is usually green.

If everything is plugged in correctly, but there is still no sound, it would be a good idea to check the sound through some other speakers or headphones, thereby completely eliminating the possibility of a breakdown of the audio output device. If there is still no sound, then the problem is in the computer.

Problems with the software

It is quite possible that the system has some problems with the software - incorrect settings or “lost” drivers.

“Incorrect settings” means incorrect volume settings in the system.

In order to make sure that the sound settings are not at a minimum, you need to click on the sound icon in the tray (in the form of a speaker) and look at the position of the volume slider.

If the volume is set to 0, then this is equivalent to muting the sound in the system. In this case, you need to set the volume higher.

For various reasons, problems with drivers may occur on your computer - for example, due to viruses, or some kind of system failure. You can check the audio driver status as follows:


Reinstalling the driver

The very first thing you need to do is find the right driver. Most often, the easiest way will be to find it on the disk that came with the computer.

As an example, the photo shows the disk that came with the motherboard.

You can also download the required driver from the Internet; for this you need to know the model of your sound card. In most cases, it is built into the motherboard, so you can easily find the necessary information on the built-in sound card on the Internet.

Installing the Realtek sound card driver

In most modern computers, the sound card manufacturer is Realtek. You can download their sound card driver. To start downloading, you must first tick the “I accept to the above” box, and then click the “Next” button. Then, you will need to select the desired driver according to the bitness of the operating system (you can find out by opening “System Properties”).

  • For 32-bit (86-bit) operating systems Windows Vista, Windows 7, Windows 8, Windows 8.1, Windows 10, you need to download drivers called " 32bits Vista, Windows7, Windows8, Windows8.1, Windows10 Driver only (Executable file)"
  • For 64-bit (64-bit) operating systems Windows Vista, Windows 7, Windows 8, Windows 8.1, Windows 10, you need to download drivers called " 64bits Vista, Windows7, Windows8, Windows8.1, Windows10 Driver only (Executable file)"
  • For the Windows XP operating system, you need to download drivers called " Windows 2000, Windows XP/2003(32/64 bits) Driver only (Executable file)"

To load the selected driver, you must click on the "Global" button in the same line.

You need to run the downloaded file and follow the simplest instructions in Russian - in short, you just need to press the “Next” button all the time. At the end of the driver installation process, you will need to restart the computer, and then check whether the sound problems are resolved or not.

If all else fails

If checking audio output devices (speakers/headphones), checking volume settings and reinstalling the driver did not help, then it is quite possible that the problem is already at the hardware level. In any case, it would be a good idea to contact a service center, where they will carry out diagnostics and identify the problem.

There may be several reasons for the lack of sound on a PC or laptop running Windows 7. This article provides a list of reasons why the sound stopped working. What needs to be checked and what actions to take if there is no sound on a personal computer with Windows 7 installed?

First thing to check

Perhaps everything is very simple, and you just turned off the sound or reduced its level to zero. You need to turn on the sound and check whether all system parameters necessary for correct audio playback are configured correctly. If the settings are correct, then the problem may be with the hardware settings.

Driver problem

The second option is that the reason that the sound disappears on Windows 7 may be that the sound card driver is not working properly, or the driver is missing. To fix a playback problem caused specifically by driver problems, you need to do the following: go to "control Panel""device Manager", then find the tab "sound, video and gaming devices" and double-click on it with the left mouse button, after which a drop-down menu will be available, right-click and select "Update drivers".

After this, a dialog box will open where you need to select the item "Automatically search for updated drivers". The system will automatically start a search and update the driver if necessary. If after these steps the sound still does not play, you can download a new version of the software for your equipment from the official website and install it yourself.

To do this, save the file on your PC, then run the driver update again, but select not “Automatic search for updated drivers”, but "Search for drivers on this computer", then click “browse”, specify the path to the file you saved earlier. In most cases, such a solution helps restore the sound, but there are exceptions.

Windows Audio service inactivity

If updating the drivers did not solve the problem with the sound, and there is still no sound, make sure that the service responsible for playing audio on a PC running Windows 7 is active and running. The easiest way to go to “services” is the “Start” menu - search bar, enter “Services”, and press Enter. A window will open in front of you with a list of all Windows 7 services. Among this list, you need to find a service named “Windows Audio” - it is responsible for playing sound on a personal computer.

Next, by double-clicking on the line with the desired name, you will open a window in which you can see the status of the service: “General” - “Status: On/Off”. If it is turned off, then you need to turn it on by clicking on the button of the same name, and also change the startup type to "Automatically", then click “Apply” - “OK”. After enabling the service, it makes sense to restart the PC. If all the steps described above did not help, and there is no sound, proceed to further options for solving the problem.

Viruses

The reason why there is no sound may also be viruses that have infected the computer. The essence of the problem is this: viruses that have entered your computer can disrupt the software settings for the sound card, and the sound stops working. Try installing an antivirus and running a full diagnostic of all disks and media on your computer.

But programs for diagnosing viruses must be downloaded from the official websites of the developers, but many users neglect this, which is why sometimes difficulties arise with their PCs.

What else can you do?

If the above measures did not help, and there is still no sound, just try restarting your computer. Often, it is this simple solution that actually fixes the sound problem, and it is after a reboot that everything starts working as it should.

When rebooting the OS has already been tried and failed, you can restore the system using a checkpoint. To do this, you should do the following: go to the “start” menu: “All programs” - “Accessories” - “Utilities”. Select "System Restore", click Next. In the list of recovery points that appears, you must select the one whose creation date and time fall within the time period when the sound on the PC or laptop worked normally.

Start recovery. Sometimes this solution for Windows really helps, and the sound no longer disappears.

The most extreme measure is to reinstall Windows. But even if this did not help, then the problem lies not at the software level, but at the hardware level: the sound card or speakers are not working correctly.

If the sound disappears on Windows 7, there is a possibility that the sound card settings are messed up. You can switch the speakers or speakers to another jack, then perhaps the sound will appear. To test your sound card, connect it to another computer. If this does not work and the sound does not start working, then the sound card is faulty and needs to be repaired at a service center or replaced. If the sound card burns out, it must definitely be replaced; repairs will not help here.

If there is no sound on your personal computer or laptop, or it intermittently disappears, the problem may be that the audio equipment is not working correctly. These could be speakers, speakers or headphones. Try connecting other equipment to the computer, perhaps this will solve the problem.

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