Users sometimes face such a problem when the mouse stops responding to clicks. What is the reason for this problem? How can you deal with such a task? What features of this process are recommended to pay attention to? In some cases, factors that have absolutely nothing to do with input devices can influence the mouse. The user can immediately carry the faulty item for diagnosis to system administrators. This is a completely logical decision, but there is still no need to rush. You can try to figure out on your own why the mouse does not respond to clicks, and try to cope with the problems without assistance.
Mouse does not respond to clicks: clogging
The first and most common reason for the lack of response to clicks is a banal clogging of equipment. If the mouse refuses to respond to a click or does it every other time, then it is recommended to check it for cleanliness. It is possible to eliminate such a problem as clogging only on completely new equipment. If the device has already worked for some time, then in case of problems with the mouse, you can start cleaning this component. This is not so difficult to do, and the result will not be long in coming. When the user gets rid of all the dirt that has accumulated under the mouse buttons, it will work in full force.
Mouse does not respond to clicks: malfunction
We have considered only one scenario. In fact, there are many options. What if the mouse doesn't respond to clicks? The equipment is likely to be out of order. This is true for any devices, both new and already working for some time. If the equipment is defective, it is recommended that you take it to a service center. Here the craftsmen can check the device and say if it needs to be repaired. If yes, then you can safely leave the mouse until troubleshooting at the service center. Otherwise, you will have to completely change the input device.
Functional check
Even if the mouse, even if it is cleaned of dust and dirt, still does not respond to responses, it will still be possible to test its performance. To do this, it is recommended to connect the device to another computer, install drivers for the equipment and make sure that everything is working properly. This technique makes it possible to make visits to service centers with specific claims. This test can help you identify the sources of failures and problems.
What other options are there for the development of events? What should you pay attention to in other situations?
Connectors and jacks
What if the mouse refuses to respond to clicks? First of all, don't panic. This problem is common for many users. Sometimes the problem is technical. However, it does not pose any danger to the operating system or computer. A damaged connector can be a possible cause of the problem. If the socket to which the equipment is connected is damaged, then the contact between the mouse and the pointing device can be established every other time. There is only one way out of this situation - try to connect the mouse to another socket. This is the only way to fix the problem. It is worth noting that the connector on the device may also be damaged. The best way to remedy the situation in this case is to buy a new mouse. Generally, connectors cannot be repaired. After the repair work, they still break down, and quite quickly.
Drivers
What if the mouse stops responding to mouse clicks or does it every other time? There can be many options for the development of events. As mentioned earlier, problems are often technical in nature. However, there are exceptions. The layout, which will be discussed below, is typical for gaming mice. The problem usually lies with the drivers. This software is responsible for recognizing devices in the operating system. The complete absence of this software or the old version can lead to the fact that the mice will work every other time or will not be detected by the computer as available hardware at all. In this case, you only need to install the drivers on your computer (usually they are already attached to the mice). You can also try updating your existing drivers. After that, the operating system should be rebooted. If these procedures have brought a positive result, then there is no need to worry. If the mouse refuses to work, then you need to continue to look for the source of the problem. There are many alternatives.
Touchpad
Only laptop owners can face this problem. Is there a cursor on the screen, but the mouse does not always respond to clicks or refuses to work at all? You can try to test the touchpad operation. If it functions normally, it is recommended to disable this component. The whole problem lies in the fact that some assemblies of the operating system and laptops do not support the simultaneous operation of the mouse and touchpad. The result is a hardware conflict. The mouse refuses to function properly. When the touchpad is disconnected, the connected device will be fully functional again. You can continue to use the mouse. And don't be surprised if the problem appears suddenly. Nobody is safe from such situations.
CPU
If the mouse does not respond to clicks, then the problem may lie elsewhere. Slow response from input / output devices in some cases can be explained by high processor load. Why can such a phenomenon be observed on a PC? There are many options for the development of events. The most common are the following:
- a large number of functioning programs;
- non-compliance of the PC with the system requirements of the operating system;
- exposure to viruses and other malicious objects;
- long operation of the equipment without rebooting or shutting down;
- Insufficient hard disk space for the normal operation of the operating system.
In any case, it is necessary to provide unloading to the processor. In this case, the user is advised to close numerous programs that are running in the background. You can also restart your computer. Better to let him rest for a couple of hours. After that, the user must renew the attempt to connect the keypad. The problem should go away.
Impact of viruses
What if the mouse doesn't respond to clicks? As mentioned above, the real cause of hardware problems may well be virus activity. A computer infection may well lead to this phenomenon. What to do in this case? It is necessary to try to cure the computer. If this problem occurs while working on a laptop, then the touchpad will save you. With the touchpad, you can easily control the cursor and the PC. The antivirus program will be able to find and disinfect potentially dangerous files. If this fails, the user will be prompted to delete the document. When the cursor cannot be controlled at all, the computer is usually taken to a service center. There they will quickly be able to cure your system of all viruses, without causing any damage to the owner's data.
Incompatibility
If the mouse refuses to respond to clicks, then it is recommended to pay attention to the system requirements. The problem may be that all modern equipment has certain system requirements for the computer. Failure to meet the system requirements may make the device impossible to operate. Or it will be unstable. If an incompatibility with the operating system is found, the problem can be solved in several ways. The user can either change the operating system or change the connected equipment. In practice, the second option is most often encountered. It is recommended to pay special attention to compatibility issues for owners of devices running on the operating system Windows 10. A lot of equipment today conflicts with this operating system. Therefore, do not be surprised that the Windows operating system does not respond to mouse clicks. How to be in this situation? It was already said earlier that it is necessary either to change the operating system, or to change the connected equipment. How exactly to proceed in this case? Everyone decides for himself.
Power supply
The last reason a mouse connected to a computer may not respond is incorrect power settings. This problem usually occurs on laptops. It is recommended to go to the power settings and disable the function that allows the disconnection of USB ports. It is to them that information input-output devices are directly connected. Then you need to save all settings and restart your computer. After that, the work of the mouse, as practice shows, is getting better. It's actually not all that difficult. You just have to go through all the available options. Then you will be 100% able to figure out why the problem occurred. Don't rush to buy new equipment. It is likely that it will be possible to do without it. If the user doubts his abilities, then you can immediately carry the computer and faulty equipment to the service center. There you will quickly be helped to diagnose the malfunction and correct the problem that has arisen.
To find out the reasons why the mouse is not working on a computer or laptop, you should do a few initial checks. They are all very lightweight and take a few seconds to complete.
Why the computer mouse does not work - the main reasons
First, the reason is the batteries. Replace batteries if your mouse is wireless.
While its bottom is still red and blinking, this does not necessarily mean that it is still functional.
Second: dust. Clean the underside with a clean cloth and make sure there are no dust particles affecting its performance.
If you have followed all these steps and the problem persists, the following are the most common problems and their solutions.
Reason one
The mouse cursor does not move smoothly. SOLUTION: If the mouse cursor does not move smoothly, the most likely cause may be dust in the mouse sensor or on the surface, be it a rug or table.
Perform a thorough cleaning with a clean cloth and free from chemicals that cause even more problems.
Reason two
Another factor that may be causing this malfunction is if you are using the mouse on a glossy surface.
Some mice, especially optical and laser mice, have difficulty tracking movement on glossy surfaces such as glass. Try using matte surfaces instead.
Reason three
Problem: The mouse pointer freezes. SOLUTION: The most likely cause of this problem is related to your computer's CPU.
In this case, more programs than necessary or background applications may be running, and you may not even be aware of this.
This is of course very annoying. What to do? Wait a few seconds - these are the simplest solutions and often the best.
Just wait a few seconds to see if the problem has resolved. If it is not eliminated and repeats, then further research is needed.
Some computer programs run in the background without your knowledge (you don't even see them).
Look in the lower right corner of the Windows desktop (), if there are extra ones, then turn them off, and if they are not needed at all, then delete them completely.
Reason four
The mouse doesn't work at all. SOLUTION: This can happen from various problems. Some of them may be software and hardware related.
The mouse may not work as a result of a poor connection, faulty wiring, or a defective USB port.
Double check the integrity of your ports and make sure they are fully functional.
Some wireless devices (and some wired ones) require a driver to be installed. Make sure it is installed.
Reason five
PROBLEM: The mouse pointer moves too slowly or too quickly.
SOLUTION: In this problem, only one solution is in software configuration.
This can be easily fixed by going to => Mouse => Pointer Options =>.
Change the speed of the cursor to the desired level by moving the slider up or down until you feel comfortable working. Good luck.
Greetings to all!
Not so long ago I watched a very amusing (even funny) picture: at work one guy, when his mouse stopped working, stood and did not know what to do - did not even know how to turn off the PC ... Meanwhile, I tell you, many actions that users do with the mouse - can be done quickly and easily using the keyboard. I will even say more - the speed of work increases significantly!
By the way, I repaired the mouse for him pretty quickly - this is how, in fact, the topic of this article was born. Here I want to give some tips on what you can try to do to restore mouse operation ...
By the way, I will assume that your mouse does not work at all - i.e. the pointer doesn't even move. Thus, I will give in each step the buttons that need to be pressed on the keyboard in order to perform this or that action.
Problem number 1 - the mouse pointer does not move at all
This is probably the worst thing that could have happened. Since some users simply did not prepare for this at all. Many do not even know how, in this case, to enter the control panel, or start a movie, music. We will sort it out in order.
1. Checking wires and connectors
The first thing I recommend doing is checking the wires and connectors. Cords are often bitten by pets (cats, for example, love to do this), accidentally bend, etc. Many mice, when you connect them to the computer, start to glow (inside the LED is on). Pay attention to this.
Also check the USB port. After fixing the wires, try restarting your computer. By the way, some PCs also have ports on the front side of the system unit and on the back - try connecting the mouse to other USB ports.
In general, basic truths that many neglect ...
2. Battery check
This applies to wireless mice. Try to either change the battery or charge it, then check again.
3. Troubleshoot mouse problems through a wizard built into Windows
In Windows there is a special wizard, which is just designed to find and automatically fix various problems with the mouse. If the mouse's LED is on, after connecting it to the PC, and it still does not work, then you need to try using this tool in Windows (before buying a new mouse).
1) First, open the execute line: press the buttons at the same time Win + R(or the button Win if you have Windows 7).
2) In the execute line, write the command Control and press Enter.
3) Then press the button several times TAB(on the left of the keyboard, next to Caps lock). You can help yourself arrows... The task here is simple: you need to highlight the section " Hardware and Sound". The screenshot below shows what the selected section looks like. After selecting - just press the key Enter(this will open this section).
Control panel - hardware and sound.
5) Next, using the buttons TAB and arrow highlight the mouse and then press the key combination Shift + F10... Then you should have a properties window in which there will be a treasured tab " Troubleshooting"(see screenshot below). Actually, open it!
To open the same menu: select the mouse (TAB button), then press the Shift + F10 buttons.
By the way, after checking, there may not be any instructions for you, and your problem will be eliminated. Therefore, at the end of the check, click the finish button and restart your PC. Maybe after reboot everything will work ...
4. Checking and updating the driver
It happens that Windows incorrectly detects the mouse and installs the "wrong driver" (Or there was just a driver conflict. By the way, before the mouse stopped working, you did not install any hardware? Perhaps you already know the answer ?!).
To determine if everything is in order with the driver, you need to open device Manager.
1) Press the buttons Win + R then enter the command devmgmt.msc(screenshot below) and press Enter.
2) Should open "device Manager"... Notice if there are any yellow exclamation marks in front of all kinds of equipment (especially in front of the mouse).
3) To update the driver: simply with arrows and TAB buttons highlight your device, then press the buttons Shift + F10- and select "update drivers"(screen below).
4) Next, select automatic update and wait while Windows checks and installs the drivers. By the way, if the update does not help, try removing the device (and the driver along with it), and then reinstalling it.
5. Checking the mouse on another PC, laptop
The last thing I recommend in case of a similar problem is to test the mouse on another PC, laptop. If it does not work there too, there is a high probability that it has come to an end. No, you can try to get into it with a soldering iron, but what is called " game - not worth the candle".
Problem number 2 - the mouse pointer freezes, moves quickly or slowly, in jerks
It happens that for a while the mouse pointer seems to freeze, and then continues to move (sometimes it just moves in jerks). This can happen for several reasons:
- too strong CPU load: in this case, as a rule, the computer slows down in general, many applications do not open, etc.;
- system interrupts "work", disrupting the stability of the PC (see the link above for this as well);
- problems with the hard drive, CD / DVD disc - the computer cannot read the data in any way (I think many have noticed this, especially when you take out a problematic medium - and the PC seems to hang down).;
- some types of mice "require" special settings: for example, the Logitech MX Master gaming mouse may become unstable if the checkbox with increased pointer precision is not cleared. In addition, you may need to install the utilities included on the disk bundled with the mouse (it is better to install them all if problems are observed)... I also recommend going to the mouse settings and checking all the checkboxes.
How do I check my mouse settings?
- pointer movement speed: try changing it, often too fast mouse movement affects its accuracy;
- increased accuracy of the pointer setting: check or uncheck the box next to this item and check the mouse. Sometimes, this checkbox is a stumbling block;
- display mouse pointer trace: if you enable this checkbox, you will observe how a trace from the movement of the mouse remains on the screen. On the one hand, it will even be convenient for some users (for example, the pointer can be found faster, or, if you are filming a video from the screen for someone, show how the pointer moves), on the other hand - many consider this setting as a mouse "brake". In general, try turning it on / off.
Properties: Mouse
Just one more piece of advice. Sometimes the mouse connected to the USB port freezes. If you have a PS / 2 on your computer, then try using a small adapter and connect the USB to it.
Problem number 3 - a double (triple) click works (or 1 button does not work)
This problem most often appears with an old mouse that has already worked pretty well. And most often, I must say, it happens with the left mouse button - since all the main load falls on it (even in games, even when working in Windows).
By the way, on my blog I already had a note on this topic, in which I advised how easy it is to get rid of this ailment. It was about a simple way: swap the left and right buttons on the mouse. This is done quickly, especially if you have ever held a soldering iron in your hands before.
Replacing the right mouse button with the left mouse button.
If you didn't, there are two options: ask a neighbor or friend who is about to do this; or go to the store for a new one ...
By the way, just as an option, you can disassemble the mouse button, then take out the copper plate, clean it and bend it. You can read more about this here (although the article is in English, but the pictures are clear): http://www.overclockers.com/mouse-clicking-troubles-diy-repair/
PS
By the way, if your mouse periodically turns on and off (which, by the way, is also not uncommon) - 99% of the problem is in the wire, which periodically leaves and the connection is lost. Try to fix it with tape (for example) - this way the mouse will serve you for more than one year.
You can also climb in with a soldering iron, having previously cut off 5-10 cm of wires in the "right" place (where the bend happened), but I will not advise this, since for many users this procedure is more complicated than going to the store for a new mouse. ..
Advice on a new mouse. EIf you are a fan of newfangled shooters, strategies, action games - you would like some modern gaming mouse... Extra buttons on the mouse body will help increase micro-control in the game and more efficiently issue commands and control your characters. In addition, if one button "flies", you can always shift the function of one button to another (ie, reassign the button (I wrote about this above in the article)).
A mouse or pointing device is a device for controlling the cursor and transmitting certain commands to the operating system. On laptops, there is an analogue - a touchpad, but many users, due to various circumstances, prefer to use a mouse. In this case, situations may arise with the impossibility of using the manipulator due to its banal inoperability. In this article, we will talk about why the mouse on a laptop may not work and how to deal with it.
In fact, there are not many reasons for the inoperability of the mouse. Let's analyze the main ones, the most common ones.
- Sensor contamination.
- Broken connection port.
- The cord is damaged or the device itself is faulty.
- Bad wireless module and other Bluetooth problems.
- Operating system malfunction.
- Driver related problems.
- Malicious programs actions.
As trite as it may be, first check whether the device is connected to the port and whether the plug fits snugly into the socket. It often happens that someone or yourself has accidentally pulled out the cord or wireless adapter.
Reason 1: Contamination of the sensor
With prolonged use, various particles, dust, hairs, etc. can adhere to the mouse sensor. This can lead to the fact that the manipulator will work intermittently or "brakes", or even refuse to function. To fix the problem, remove any excess from the sensor and wipe it with a cloth dampened with alcohol. It is not advisable to use cotton pads or sticks for this, as they can leave fibers, which we are trying to get rid of.
Reason 2: Connection ports
The USB ports to which the mouse is connected, like any other system component, can fail. The "easiest" problem is the usual mechanical damage due to long-term operation. Less often, the controller fails, but in this case all ports will refuse to work and repair cannot be avoided. To solve this problem, try connecting the mouse to a different connector.
Reason 3: Device malfunction
This is another common problem. Mice, especially cheap office mice, have a limited resource of work. This applies to both electronic components and buttons. If your device is more than a year old, then it may well become unusable. To test, connect a different, known-good mouse to the port. If it works, then it's time to go to the trash can. A little advice: if you notice that the buttons on the manipulator start to work "every other time" or the cursor moves around the screen in jerks, then you need to buy a new one as soon as possible so as not to get into an unpleasant situation.
Reason 4: Problems with the radio module or Bluetooth
This section is similar in meaning to the previous one, but in this case the wireless module may be faulty, both the receiver and the transmitter. To check this, you will have to find a working mouse and connect it to your laptop. And yes, do not forget to make sure that the batteries or accumulators have the correct charge - this could be the reason too.
Reason 5: OS failure
The operating system is a very complex complex in every sense, and that is why various failures and malfunctions often occur in it. They can have consequences in the form, including the failure of peripheral devices. In our case, this is a simple disabling of the required driver. Such problems are solved, most often, by a banal OS reboot.
Reason 6: Driver
A driver is a firmware that allows a device to communicate with the OS. It is logical to assume that its malfunction may lead to the impossibility of using the mouse. You can try to restart the driver by connecting the pointing device to a different port, and it will be reinstalled. There is another way to restart - with "Device Manager".
Reason 7: Viruses
Malicious programs can significantly complicate the life of an ordinary user. They can affect various processes in the operating system, including the operation of drivers. As mentioned above, without the normal functioning of the latter, it is impossible to use some devices, including the mouse. To detect and remove viruses, you should use special utilities that are distributed free of charge by the developers of antivirus software and.
There are also resources online where trained specialists help get rid of pests for free. One such site is Safezone.cc.
Conclusion
As it becomes clear from everything written above, most problems with the mouse arise due to malfunctions of the device itself or due to software malfunctions. In the first case, most likely, you just have to purchase a new manipulator. Soft problems usually have no serious reasons and can be solved by rebooting the driver or operating system.
The problem when the keyboard does not work on a computer or laptop is not uncommon. This situation is faced by both beginners and experienced users who have been working at a computer for more than one year. Let's see how you can find a solution to the problem when the keyboard stops working, keys stick or does not respond to pressing.
What could be the reasons for the breakdown and their solutions
If the keyboard does not work
Windows is loaded and the keyboard is not responding to your commands. There are only two reasons, hardware and software. Moreover, the first occurs much more often, and is solved by a simple replacement of faulty equipment.
Checking the keyboard
So this happened: cursor does not move, the system does not respond to key clicks. First, we determine the type of manipulator you are using. We look through which port - PS / 2 or USB it is connected to your computer. In the first case, the mouse cannot be disconnected or connected in the so-called "hot way", that is, while the computer is running, since there is a possibility of a short circuit.
To identify the source of trouble, alternately connect known working mice to the computer through the PS / 2 and USB ports. Usually no special drivers need to be installed - standard Windows utilities are also suitable. If none of the devices work, it is most likely a software problem.
Using the Win keys, directional arrows, Tab and Enter, from the "Start" menu go to the "Control Panel", activate the "System" icon, in the "Hardware" tab, click "Device Manager", then open the list "Mouse and other pointing devices" ... Use the Shift + F10 combination to bring up the context menu and select the "Delete" command, then reboot. The system detects a new device and re-installs the drivers on it.
What if the keyboard and mouse do not work at the same time?
Why doesn't the keyboard on the laptop work together with the mouse? - This is another, fairly common malfunction, which quite often occurs when an unexpected failure in the laptop of the south bridge.
Very often, the south bridge burns out in such a way that absolutely everything works in the computer, except for these above-mentioned devices.
But sometimes it happens that the laptop stops turning on altogether, or it doesn't react to the power button, just when the same south bridge burns out in it.
Wipe the rubber band with a dry cloth, and the keyboard itself can be wiped with a damp cloth.
When disassembling the keyboard, it is important for novice users to remember where all the keys were. In order not to get confused in the location of the keys, you can find a photo on the Internet that will be identical to your keyboard. Also, when parsing, you can put the keys on the table in the order they were, or take a photo with your cell phone.
In case you need to update the driver, go to the Internet. On the official website of the manufacturer, we find the downloads section, where we find the name of your device model. Download the installation file for your operating system, and then install it with a double click.
Non-standard reasons
It's good if System Restore is activated in your Windows. With this option, you will be able to select the date when the mouse worked normally and restore the OS to that point. You can also try to find out the source of the problem using the "Troubleshooter" built into Windows. We go to the "Control Panel", click on the "Mouse" icon, use the Shift + Tab combination to go to the "Hardware" tab and run the "Diagnostics". Using the Shift key, select the options for answering the questions that the system asks. If this does not help, check your computer for viruses.
If these methods do not help, check your computer for viruses. Download the free AVZ4 program and deploy it on a USB flash drive. Press Win + R and enter the command F: \ AVZ4 \ avz.exe in the "Open" window, where F: is the name of the removable disk in the system. Start scanning.
Now you need to unscrew all the fasteners: that is, the screws.
Then very carefully remove the upper part (together with the keys) and set aside.
After that we see the dirty surface of our keyboard foil.
We take alcohol and a piece of cotton wool, begin to wipe the film, while cleaning out absolutely all “useless” fossils.
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If the keyboard does not work on a Windows 7 computer even after cleaning, then there is a problem with the electronics!
Computer mouse stoppage can be diagnosed in various ways, but first you need to consider a few points: if you find that the mouse has stopped working, under no circumstances disassemble it yourself! Experience dictates that there will be unnecessary details that will never be useful to you again, like, in fact, the mouse itself.
So let's figure it out what to do if the mouse stops working:
Check the installation driver or update it. When the mouse is first inserted into the USB port, the computer searches for a driver. Sometimes an inscription appears: "the device is not working properly." In this case, you need to go to "Start", then to "Control Panel" and click the mouse icon. There you can check the mouse status. Perhaps, by default or by mistake of the program installers, the mouse mode is incorrect. Read all signs carefully by checking or unchecking them.
If your mouse suddenly stops working without driver and installation issues, check the wire... To do this, ask someone to follow the cursor, and gradually pinch the wire yourself, observing in which case the contact appears. You can, of course, glue the detected break with electrical tape, but it's easier to replace the wire. It is uncomplicated and inexpensive.
Check your computer with an antivirus program... Often, after such a check, the mouse starts to work. How do I know if a virus is causing my mouse to stop working? Very simple: connect it to several USB ports one at a time. In one case, the mouse works, and in the other, it completely refuses. This should not be the case, especially since you can check their performance on a regular USB flash drive. If it is accepted, but the mouse is not, then the reason is in the device, and not in the computer.
If the mouse fell, after which you found noise in it, it means that it received serious damage. Do not disassemble it as we asked at the beginning. Take it to the master, he will quickly fix it, if very important parts are not damaged.
But let's try to fix it ourselves, with minimal risk. To do this, you will need a screwdriver, a knife, a 40 W soldering iron, rosin, tin, and, in fact, the mouse itself.
1. Turn the device over and find the screws that we unscrew to remove the case.
2. Having removed the case, we carefully examine the wires, remember them by color and location.
3. Carefully unsolder the wiring.
4. Cut off the bend in the cord. The kink in the cord is located near the point where the cord enters the mouse itself. We clean the wires and solder them back to the pins (there are 4 of them).
5. Assembling the mouse in the reverse order. The probability of restarting work is 99%.
Anyway, if the mouse stops working, do not worry... Of course, it is much more convenient to work with it than with a key combination. Some do not even recognize the touchpad, preferring a computer mouse. Try to diagnose any deviations in its work painlessly at home, because often problems with a computer mouse are not so serious as to immediately carry it to the master.
It is most convenient to work in a multi-window Windows environment using a mouse manipulator, or a mouse, as it is usually called. A couple of presses of the right and left keys makes it possible to use all the commands of the context menu, switch between tasks and manage system processes. Therefore, the failure of the mouse can seriously complicate the user's work.
If the mouse is connected to the system unit via the PS / 2 connector (a round socket on the rear panel, next to which there is sometimes a mouse image), it cannot be connected or disconnected "hot", i.e.
when the computer is on. A short circuit may occur, to which the PS / 2 ports are very sensitive. If you see that the cursor is not moving and the system is not responding to mouse keystrokes, turn off the computer using the keyboard. Press Ctrl + Esc or Win to open the Start menu. Use the “down arrow” and Enter to select the “Shut down” command and confirm the shutdown request by pressing OK. Disconnect the mouse wire from the port and carefully, trying not to bend the electrode pins, reconnect - the problem may be a lack of contact. Turn on your computer. If the mouse works, then you did everything right. The USB ports are hot-pluggable. However, if the mouse connected via USB does not work, nevertheless turn off the system unit before changing the connector - a reboot may help. If the problem persists, test the mouse on another computer. If the cursor is moving and the keys are working, there may be a faulty port on your system unit or there is a software problem. To identify the source of the trouble, alternately connect a known working PS / 2 and USB mice to the computer to the computer. Usually no special drivers need to be installed - standard Windows utilities are also suitable. If none of the devices is working - most likely a software problem. Using the Win, Directional Arrows, Tab and Enter keys, from the Start menu go to Control Panel, activate the System icon, in the Hardware tab, click Device Manager, then expand the Mouse and other pointing devices list. Use the Shift + F10 combination to bring up the context menu and select the "Delete" command, then reboot. The system, upon detecting a new device, will reinstall the drivers on it. If you have connected new hardware or installed a new program, the reason may be a hardware conflict. Login to the system in safe mode when it boots in minimal configuration. To do this, restart your computer and press F8 after a short beep. Select "Safe Mode" from the boot modes menu. Answer “Yes” to the system's request to continue working in this mode. If the mouse works fine, remove the new hardware and software. Boot into Normal Mode. If System Restore is enabled on your system, try selecting Last Known Good Configuration from the Mode Selection menu. The system will offer you several system restore points to boot. Pick the one that is closest to the time the problems started. If the attempt is unsuccessful, try a different date. There is a different way to enter System Restore. When rebooting, select the "Safe Mode" option, but when asked by the program to continue working, answer "No". You will then be prompted to select a restore point. Windows OS has a built-in "Troubleshooter" tool. To launch it, go to the "Control Panel" using the keyboard and expand the "Mouse" icon. Go to the "Hardware" tab using Shift + Tab and press "Diagnostics". Use the "Next" button to run the diagnostics. Press Shift to select an option for answering system questions. As a result, it will be possible to find out the reason for the inoperability. If these methods did not help, check your computer for viruses. Download the free AVZ4 program and deploy it on a USB flash drive. Press Win + R and enter the command F: \ AVZ4 \ avz.exe in the "Open" window, where F: is the name of the removable disk in the system. Start scanning. If the mouse works, but from time to time freezes, right-click on the free space on the screen, select the "Properties" option and go to the "Options" tab. Click "Advanced" and select the "Diagnostics" tab. Move the "Hardware acceleration" slider one notch to the left and confirm with OK.
Today it is impossible to imagine a modern person without a computer. We are happy when our "friend", by the name of the PC, works and does not create problems for us. It is not difficult for experienced users to fix this or that problem, but for beginners it is practically a disaster. Today we will try to solve one of them: "the mouse does not work on the computer." Without it, the functioning of the computer is lost.
A manipulator (popularly, just a "mouse") is necessary for comfortable PC control. It is much easier and more convenient to perform any operations with it than just the keyboard. Ease of use - just one click on the right or left side of the key gives us the ability to execute all the commands we need. And also the ability to switch between tasks, and manage the processes of the system.
In order not to complicate the work of beginners, you first need to exclude the most popular and possible malfunctions.
Reasons why the mouse does not work
1. Check the performance of the mouse itself.
We reboot our PC - often not all processes are turned on the first time.
Check its performance on another computer.
If the model is wired (USB or PS / 2), it is necessary to check the integrity of the cable and plugs.
In the case of a wireless model, make sure the battery is charged.
If after these manipulations the "animal" does not work, then proceed to the drivers.
2. We check the availability and compliance of drivers.
They serve as a connecting bridge between the PC and the mouse. For further verification, when the mouse is not working, the buttons on the keyboard will always help: Tab, Win, shift + F10, arrows.
Go to " Control Panel"And choose" Device Manager».
Find the icon " Mouse and other pointing devices».
On the contrary, to the left we are looking for a small yellow triangle with an exclamation mark inside.
Click on it, we have expanded the menu.
We'll see " HID Compatible Mouse". Press the right button to open a menu with the words “ Update driver».
Very often there is such a malfunction, but it is not always possible to eliminate this method.
Then we do the following: you need to find the driver yourself from the manufacturer, purely for our PC. In the search engine, designate the name of the company without a model, and add support. The official technical assistance website of this particular manufacturer will appear in the search results line. You need to go in and find the driver for the desired mouse model, download and install.
3. One of the mouse buttons does not work.
Disassemble the mouse carefully and look inside.
The mikrik (small button) may break off, if it is not possible to fix it, we buy a new one.
Check for debris under the buttons or on the sensor (for optical models).
Mechanical breakdown of the pressing mechanism.
4. The mouse wheel does not work.
The problem when the keyboard does not work on a computer or laptop is not uncommon. This situation is faced by both beginners and experienced users who have been working for more than one year for ...
The problem when the keyboard does not work on a computer or laptop is not uncommon. This situation is faced by both beginners and experienced users who have been working for more than one year for ...
