The play market writes an error when receiving data from the server. Error while receiving data from the Play Market server

Many owners of gadgets on Android OS use the Play Market proprietary application to download various software. But sometimes, after installing or uninstalling an installed program or game, it is simply impossible to enter the store, because a message appears on the screen that an error occurred while receiving data from the rh 01 server. As a result, the user simply cannot download something new.

This error can often be observed on devices with custom firmware, as well as on Chinese products, and the required Google shell is not always installed on them, therefore it is not possible to enter the software store.

First, you need to understand that the reasons for the incorrect operation of the Play Market service lie in the incorrect settings of the device or the lack of Internet access. Only after eliminating these shortcomings can the error be removed.

Option one - Check the correct date and time

This is the most common reason for an error when retrieving data from the rh-01 server. To fix it, you need to do the following:

Option two - Restart

Error rh 01 Play Market can be removed by such a seemingly simple method. Just try restarting your device, and then go to the Play Store again. If again nothing happened, then proceed with the implementation of other methods for fixing the rh-01 play problem, which are presented later in the article.

Option three - Cleaning the cache and Play Market data

For this you need:

Did it help? Not? Then try other methods.

Option four - Update your account details

Go to settings, find the line "Google Account", and delete the data. Reboot the device and re-enter the required data.

Option five - Reinstalling Google Play Market

You can try to solve the problem "Error retrieving data from server rh 01" by reinstalling the service itself.

1. Go to apkmirror.com from your computer, find and download the latest version of the Play Market and Google services for your Android.
2. Connect the phone to a PC and transfer the downloaded apk-files to it, and then manually install it, after removing the non-working version of the Market from the phone's memory.
3. Reboot your device.

Radical methods

If the error rh 01 Play Market still crashes, the reason may be hidden in the system application Google Services Framework. It can either be stopped or deleted altogether by mistake.

To fix it, you need root superuser rights. How to get them, a topic for a separate article:

1. Open the system partition / System / App.
2. Find the Phonesky.apk and GoogleServicesFramework.apk files and check their extension, it should be rw-r-r.

Using custom recovery

On some models of Android devices, you can install a custom version of the recovery, you can download it. Pay attention to the version, you need a file that is right for your device.

Description:

• The software is designed to remove various errors in connection with Play Market servers, including rh-01.
• With this software, you can make custom shell assemblies.
• Download updates and fixes to jailbroken devices.
• Make backups and much, much more.

So:

1. Download the file to the memory card.
2. We check the percentage of battery charge - it should be at least 50%.
3. We connect the device to the computer in storage mode.
4. Open the program and select Install to install it.
5. We agree to the terms and install the program.
6. Then you need to clear the system cache, and reboot the device from the Reboot tab.

A trivial decision

Check the wireless network connection, it is likely that there is simply no Internet connection, and therefore the connection is being dropped.

You can check the DNS server settings, but they can only be applied to wireless networks if your phone is with original firmware:

1. From the main settings menu, navigate to the Wi-Fi position. A list of all available networks will appear here.
2. Select your network and hold the button until the settings menu appears.
3. Here you need to go to the additional functions tab, and select the statistic IP item.
4. Next, you should register the value of GoogleDNS, and if a connection is used through a router, then the values ​​of the DNS server are 8.8.8.8
5. To check, go to the system folder (root rights are required), find the hosts / etc / file, only 127.0.0.1 localhost should be written here. If there are other entries, then they need to be deleted.

conclusions

We've told you what to do and how to fix error rh 01 on your Android device. These are the most common causes and solutions for the problem you are experiencing.

But if none of the above helps to restore the Play Market application, then you can simply return the device to factory settings or restore from a previously created backup.

Does "Error RH-01" appear? It appears due to an error while retrieving data from the Google server. To fix it, see the following instructions.

There are several ways to help you get rid of the hated mistake. All of them will be discussed below.

Android is not perfect and can be unstable from time to time. The cure for this in many cases is a banal shutdown of the device.

If the error is still present, check out the next method.

Method 2: manually setting the date and time

There are times when the actual date and time "go astray", after which some applications stop working correctly. The Play Store online store is no exception.

Method 3: Delete Play Store and Google Play Services Data

During the use of the application store, a lot of information from the pages that you open is saved to the device's memory. This system junk can adversely affect the stability of the Play Store, so you need to clean it up from time to time.

1. First, erase the temporary files of the online store. V "Settings" your device go to "Applications".



2. Find the item "Play Market" and go to it to manage parameters.



3. If you own a gadget with Android higher than version 5, then to perform the following steps you will need to go to "Memory".



4. Next step click on "Reset" and confirm your action by choosing "Delete".



5. Now go back to installed apps and select "Google Play Services".



6. Here open the tab "Site Management".



7. Then tap on the button "Delete all data" and agree in the pop-up notification with the button "OK".

Then turn off and turn on your device.

Cleaning the main services installed on the gadget, in most cases, solves the problem that has appeared.

Method 4: Re-enter your Google account

Since at "Error RH-01" there is a failure in the process of receiving data from the server, synchronizing a Google account with it may be directly related to this problem.

1. To erase your Google profile from your device, go to "Settings"... Next, find and open the item "Accounts".



2. Now from the accounts available on your device, select "Google".



3. Then, for the first time, click on the button "Delete account", and in the second - in the information window that appears on the screen.



4. To re-enter your profile, open the list again "Accounts" and at the very bottom go to the column "Add account".



5. Then select the line "Google".



6. Next, you will see an empty line where you will need to enter your email or mobile phone number associated with your account. Enter the data you know, then tap on "Further"... If you want to use a new Google account, use the button "Or create a new account".



7. On the next page, you will need to enter a password. Enter the data in an empty field and press to go to the final stage. "Further".



8. Finally, you will be asked to familiarize yourself with "Terms of use" Google services. The last step in authorization will be the button "To accept".

This way you are logged into your Google account. Now open the Play Store and check it for "RH-01 Errors".

Method 5: Uninstalling the Freedom app

If you are rooted and using this application, be aware that it may affect the connection to Google servers. Its incorrect operation in some cases leads to errors.

1. To check if an application is involved or not, install the appropriate one for the situation, which makes it possible to view system files and folders. The most common and verified by many users are and.
2. Open the explorer you have chosen and go to Filesystem root.



3. Next go to the folder "Etc".



4. Scroll down until you find the file "Hosts", and tap on it.



5. In the menu that appears, click "Edit file".



6. Next, you will be prompted to select an application through which you can make changes.



7. After that, a text document will open, in which nothing should be written except "127.0.0.1 localhost". If there is excess, then delete and click on the floppy disk icon to save.



8. Now restart your device, the error should be gone. If you want to correctly remove this application, then first go into it and in the menu click "Stop" to stop it running. After that open "Applications" on the menu "Settings".



9. Open the Freedom app settings and uninstall it with the button "Delete"... In the window that appears on the screen, agree to your action.



Now restart your smartphone or other gadget you are using. The Freedom app will disappear and will no longer affect the internal parameters of the system.

As you can see, there are several factors that contribute to the appearance of the "RH-01 Error". Choose the solution that suits your situation and get rid of the problem. In the event that none of the methods worked for you, reset your device to factory settings. If you are unsure how to do this, read the article below.

Many users of smartphones running Android sooner or later, when trying to enter the Google Play Market, display a message: "Error while receiving data from the RH-01 server."

I must say right away: there is no single solution! One way will help one, another - another. The thing is that this problem has several reasons, and therefore we will consider several ways to fix it at once. Try them one by one, and one of them will certainly help you!

The methods are listed in the order of increasing labor costs for their implementation, from the simplest to the most complex. Therefore, I recommend to carry out manipulations in this order.

Depending on the device and the OS shell it uses, the items indicated in the article may differ slightly in name, but the general meaning and their location remain similar. In this article, screenshots are taken from the Xiaomi Redmi 4x smartphone.

Method 1. Reboot the device

Android users know very well: if some error comes out, the first thing to do is to restart the phone. This operating system is so arranged that as it continuously works, a critical mass of some glitchy operations accumulates in it, which is why errors occur. Therefore, we can safely reboot the device and try to enter the Play Market.

Method 2. Check the date and time

Error rh 01 may occur due to the fact that the date and time on the smartphone (for one reason or another) is lost. Check their correctness in Settings.

Set the correct values ​​if the time settings have been lost.

To avoid this situation in the future, disable the Use network time option.

Save your changes. If the play market is still not working, move on.

Method 3. Sign out and sign back into your Google account

In the android settings in the "Other accounts" section, find the Google icon and click on it. In the account options, select "Delete account".

Now you need to restart your smartphone, re-add your current Google account (you don't need to create a new one!) And log into it. Did not help? Moving on.

Method 4. Clearing the cache of running Google Play services

Now we are ready to finally use heavy artillery :) In order to clear the phone's memory from any garbage that can lead to problems in the operation of applications, we need to reset the cache. To do this, in Settings, go to the All Applications tab and look for the Play Store item. We click on it. In the screen that opens, press the "Erase data" button.

We do the exact same steps for the processes named "Google Services Framework" and "Download Manager".

All the techniques described above are clearly demonstrated in this video (using the example of "pure" Android), so if at some stage you have difficulties with what and where to press, be sure to watch it:

Method 5. Reinstalling Play Store

Well, if the error with entering the Play Market has not disappeared (which is unlikely), there is one more way to solve the problem, but it is more suitable for advanced users. It takes a long time to describe it, so I suggest you just watch the video, where everything is clearly explained in stages:

Judging by the comments to this video on YouTube, this decision saved many users of the Google app store from complete despair :)

Friends, what method saved you from error RH-01? What helped specifically in your case?

Many owners of mobile devices based on Android operating systems probably know that the built-in Play Market applet often causes crashes with the appearance of errors. One of these is the Play Market error RH-01. How to fix it in several simple ways will be discussed further. It is eliminated quite simply by actions performed directly on the device.

Play Market error RH-01 on a phone or tablet: the nature of the failure

Actually, the very description of the failure informs the user that there is a problem with receiving data from the application server itself.

However, this particular applet cannot be blamed. In most cases, the error connecting to the Play Market RH-01 has a slightly different nature, associated with incorrect configuration of Google services, cluttering the device with "garbage", making changes to the firmware, stopping or deleting services associated with the application (for example, GS Framework) and etc. For these reasons, most users can be offered several basic techniques that in most cases fix the problem.

How to fix Play Market error RH-01 in the simplest way?

It is possible that the system experienced a short-term failure at the software level due to internal conflicts in the operating system itself. Although the Play Market RH-01 error on the phone does not directly indicate this, this can also be the case.

Clearing the cache

But suppose that after a reboot, when trying to access the specified service, the Play Market RH-01 error pops up again. What to do in such a situation?

It is possible that the user has not cleaned temporary files and cache for a long time, which are accumulating on the device's internal storage at an incredible speed. In this case, you should use the settings, go to the applications section, find the Google Play services, enter the parameters, and then tap on the buttons for erasing data and clearing the cache one by one. After that, similar actions must be done with the Framework and Play Market applets. To be sure, the device can be rebooted, although this is not a prerequisite.

Time and date options

Now let's see how to fix the Play Market error RH-01, if it appears again after the above steps. Oddly enough, but one of the reasons for its appearance may be the incorrect setting of the date and time parameters, when they do not coincide on the user device and the remote server (they are not synchronized).

To fix the problem, you need to check the corresponding settings. Usually, the options are set to sync over the network. If you see that the options do not correspond to reality, set the date and time manually and pay special attention to the time zone used, since its wrong choice, even with the correct setting and time, can provoke the failure to reappear.

Actions with user credentials

Sometimes (and this is noted by many experts and users) the Play Market RH-01 error may occur due to the fact that the account registered for Google services is not recognized by the system. Why this happens is not known for certain, but the fact, as they say, remains the fact.

The only correct solution in this situation would be to delete the existing account in the corresponding section, after which a reboot will be required without fail, during which you will be prompted to re-enter the existing data or create a new registration. In theory, if the main application is intact, this will work.

What if you have the Freedom applet installed?

Another reason for the Play Market RH-01 error is often called situations associated with the Freedom applet (of course, if it is installed on the device).

First you need to open the menu of the application itself and select the Stop command. After that, you need to uninstall the applet using the standard Android application section. But, as practice shows, it is better to use some kind of optimizer or cleaner (cleaner), which has a function to remove user or system applications.

Note: if you do not use the stop application, it will be uninstalled incorrectly, after which you will need to reinstall it and uninstall it correctly.

Cardinal method

Finally, the above actions may not have an effect, and the Play Market RH-01 error will appear again. In such a situation, you can use the following method.

First, get root rights by installing, for example, the Kingo Root program on your computer and mobile device. When connected to a PC, launch the applets, after which the necessary driver will be downloaded and installed on the computer, which will "root" the device.

After that, use the uninstall system applications on your phone and get rid of the Play Market. Then download the installation APK file from a trusted site, just in case, check it for viruses on your PC, copy it to your mobile device and reinstall the applet.

The most recent decision

If nothing helps at all (and this can also be), you will have to use the restoration of the factory firmware. It is not recommended to use a factory reset directly on the phone or tablet, since this may not give an effect, and even after that the error will pop up again.

It is best to use specialized utilities designed for specific series of mobile devices. So, for example, for smartphones of the Sony Xperia line, the Xperia Companion program is best suited, installed on a stationary computer or laptop, on which the restoration will be performed. This method certainly gives one hundred percent guarantee that the described service will work again and without interruptions.

Note: Before starting the recovery, copy the necessary data to a removable card or PC, as during the installation of the factory firmware, all of them will be destroyed.

Which solution do you prefer?

This is a natural question. In general, it is worth advising not to use cardinal remedies right away. It is best to try to fix the error by using the solutions in exactly the order in which they were presented in the above material. Removing the main applet and restoring the factory firmware are the most recent solutions, if, in fact, nothing helps (unfortunately, this happens quite often). But usually cleaning the device and setting the correct date and time give the result. Accounts are more difficult to deal with, as important personal data may be lost when deleted.