Almost all Android users at least once faced with the fact that when trying to download an application or just launch the Play Market, an error jumped out under some number. In this article, we will look at the solution to almost all the errors that you can find in the Play Market.
Error without number... If, when jumping out the error, it is not written serial number, then this is almost certainly a problem with the "Services Google play". There are four ways to solve it, depending on the cause of the error.
The first thing to do is go to the "Application Manager", find "Google Play Services" there and erase the application cache, going down a little.
If the error persists in clearing the cache, then uninstall the application and install it again. If this did not help either, then find the application in the "Dispatcher" Google service s Framework and clear the cache.
If all else fails, then most likely your date and time are simply out of order, so the services cannot sync. Set the current date and time - everything should work.
Error 24 when installing the application on android. This error occurs when re-installation... The files being installed overlap those already installed, and an error occurs. To solve it, you will have to install supplementary annex to get root-rights. It is called Root Explorer and is distributed free of charge through the Play Market. In the application, you need to go to the Data section and delete the old files that you are going to replace.
Error 101... This is one of the easiest problems to solve. Appears when there is not enough memory to install the application. All you need to do is erase unnecessary files from the device memory so that there is enough space for a new application.
Error 194... This error occurred on old Play versions Market. But about a year ago, a version was released where this error was fixed, so you just need to update the Play Market to at least version 5.9.12 or higher.
Error 403 access denied how to fix. The error appears when buying goods from the Play Market if you logged into it from several accounts at once. To fix it, you need to log in from your main account, delete the purchased application and reinstall it. Error 403 play market in Crimea occurs for everyone due to the Google sanction of February 1. How to fix? Use a VPN or anonymizer when entering the play market.
Error 413... Occurs when an application uses proxies that block application updates. You can remove this error by clearing the cache of Google services.
Error 481... Occurs as a result of account failure. To solve this problem, you need to go to accounts (accounts), as shown in the screenshots, and delete your account. Then reboot your device and create a new one.
Error 491 when downloading from the market. This problem appears when it is impossible to install or update the application. The solution is simple. You need to clear your Google Play Services cache and data, restart your device and recreate your account.
Error 492 in the play market indicates that there is a problem with Dalvik ( virtual device for reading the Java language). To fix the problem, try uninstalling google cache Play and Play Market. If the error persists, there is no way out, you will have to reset to factory settings.
Error 495 in the play market occurs as a result of failures in the Play Market and Service Framework applications. To fix the error, you should reset the cache of these applications and, if that doesn't help, delete your account.
Error 498 appears when your cache is full, so downloading from the Play Market is interrupted. To clear the error, delete the cache extra files that take up a lot of space. Hint: Most of the seats are clogged social networks(Vk, Facebook) saved music.
Error 504 in play market... This is a copy of error 495 - same problem and same solution.
Error 911 denotes various problems with Wi-Fi network authentication. The first step is to erase the cache and clean Play data Market. Then try connecting to another accessible Wi-Fi and proceed with the installation via mobile networks.
Error 919 simple means that the device has run out of memory. You just need to erase unnecessary music, videos, photos, applications and continue normal work.
Error 920 in the play market occurs due to problems with the Wi-Fi connection. To solve it, you just need to reconnect. If this does not help, then remove google account and restart your device. Also try erasing Google services cache and data.
Error 921 In the play market, it pops up due to the blocking of the installation of applications. To remove the error, clean Play cache Market and Google Service Framework. Then turn off-turn on the device.
Error 926... This is another server error, similar to the previous one. Clear your service apps cache and restart your phone.
Error 927 in the play market appears due to the fact that you are trying to download or update the application during the update of the Play Market itself. Just wait for the update to finish.
Error 941 (942)... Two identical errors that occur when the Play Market malfunctions. To fix it, clear the cache, erase the Play Market data and re-create your account for reliability.
Epilogue.
If you find any other error in the Play Market that is not reflected in this list, then simply clear the cache and data of Google services; create new account... As practice shows, this method works in 80% of all errors.
Sometimes a certain failure occurs in the Google Play Market, due to which the user cannot log into his account, download the application or update it. What is the cause of the server error, and how to fix it; how to prevent? Let's try to understand the main problems and find a solution!
Why there might be a problem with the Play Market
Google Play Market is a voluminous application that integrates almost all programs installed on an Android device. The main function of the "Market" is the timely updating of these programs. Thus, the user does not need to spend time visiting the developers' sites in order to get the "fresh" version of their product. You just need to configure automatic update.
Google Play Market app
Of course, this level of integration requires an account that stores data about installed applications. Since the Play Market belongs to Google, the account is linked to it, respectively, from Google. And if any problems arise with it, then they are transferred to the "Market", and therefore to the installed applications. Conversely, Market failures can lead to account-wide errors. However, don't panic right away. Perhaps, in your case, everything is solved "in two clicks".
What could be the reasons wrong work Google Play Market? Below is a list of the most common.
In this list, problems are listed in order of decreasing chance of occurrence. Before we get straight to the solutions, let's look at what type of error can appear.
Types of errors
Error Play server Market
There may be several errors in the Play Market. While each is technically a different nature, the reasons are usually the same for all. This article is intended to help solve only those errors that are indicated in the list below.
Any of these errors are the result of Google Account or system-wide crashes. Some of them may appear when installing applications, others when updating them. Whenever they arise, a set of actions must be taken to solve them. Cannot be distinguished specific way solutions to this or that error, since they all manifest themselves in different cases and for various reasons.
So, if you get a message about any of the presented errors, check out the ways to solve them.
How to fix server errors in the Play Store
As already mentioned, it is difficult to identify the root cause of this or that error, it is practically impossible. Therefore, to solve any problem, you need to take several mutually exclusive steps. They are presented below in the order of execution.
Checking some parameters
Before proceeding with the steps below, make sure that:
Despite the ridiculous banality, it is often the restoration of these simple factors that helps to restore normal work Play Market. If everything is in order here, go to "Step 1".
As simple as it sounds, sometimes a simple reboot really helps. The fact is that when the device is turned off, part of the cache is automatically deleted. Thus, by restarting your phone or tablet, you can get rid of the erroneous files or data.
To reboot, hold down the unlock key of the device. In the window that appears, select the "Restart" item. If you do not have it, press "Power off", and then turn on the device manually by holding down the same key.
Reboot your device
Factory reset and clear cache files
Erase residual data and clear the cache
In most cases, these actions are sufficient. If they didn't help, go to the next step.
Removing all Play Market updates
Play Market updates can sometimes cause frustration to the system, especially if you have relatively new model devices. Removing them can help you deal with the error problem. However, please note that in this case, the settings of the Play Market itself will be reset to the original ones.
To uninstall updates, go to settings google apps Play Market, as we did in Step 2. Now click on the "Uninstall Updates" button.
Removing Play Market updates
Clearing data from Google Play Services
This application is responsible for correct work major Play functions Market such as updating or installing programs. Sometimes clearing the cache and contents of "Services ..." helps to fix the mentioned errors. To carry out "Step 4", find "Google Play Services" in the list of programs installed on the device (as we did with the Play Market). Then press successively "Erase data" and "Clear cache".
Clearing Google Play Services
Activating Boot Manager
The Download Manager application is responsible for the hardware ability of the device to download and install programs from the network. Sometimes the "Dispatcher ..." functions may be disabled. To enable them, do the following:
If Boot Manager was indeed disabled, you must enable it, even when it did not help to fix errors. Otherwise, you will not be able to download programs at all.
We turn on the functions of the "Boot Manager"
Deleting your entire Google account
Errors often occur due to problems with syncing your Google account with the Play Market. To fix this problem, you will have to delete your account.
Deleting an account without first synchronizing will result in the loss of personal data. To avoid this, you must use the data backup function.
The backup is carried out as follows. Go to the "Settings" device and find the item "Accounts". Then select your Google account by clicking on it.
Find the item "Accounts" in "Settings"
Click on your name mailbox to enter the sync (backup) menu.
Click on your google account name
In the menu that opens, you will see several items and sliders next to them. An enabled slider means that backup the corresponding data will be executed. We recommend leaving all sliders enabled. Now press the hardware button "Options" on your phone or tablet (usually, touch button to the left of the Home button). In the window that appears, click "Synchronize".
Click "Sync"
After syncing is complete, you can safely delete your Google account. The delete button, as you probably noticed, is located in the same place as the "Synchronize" button.
Restart your device and sign in to your Google account again (just go to the Play Market or Gmail mail). The device will prompt you to recover your account data from google server... Now all applications from the Play Market installed on your device are normalized and synchronized. But if this step did not help you, let's move on.
Removing incompatible programs
If you have previously installed any programs not from the Play Market, it is highly likely that they harm your account. It is especially worth highlighting applications for working with the functions of the "Market" itself. For example, those used for free receipt paid bonuses from games.
Work malicious applications breaks data synchronization across the entire device and can lead to serious problems. Such programs are often equated with viruses. Therefore, they must be removed immediately. If you did not install them yourself, we recommend using an anti-virus, for example, “Dr. Web ". Install it and scan and then clean the device.
Install the anti-virus “Dr. Web "
Reset Android OS settings
This step is, of course, quite radical. Resetting OS settings will result in loss of application data and will also restore the phone (tablet) to factory settings. However, quite often this method will get rid of all potential problems. Perhaps even from those that you did not even know about. You can also perform a factory reset if you don't want to follow the steps above.
Eliminate errors through software intervention
This method can be very effective, however, it requires minimal knowledge of the Android OS, as well as some IT skills.
We do not recommend that you resort to the following if you are not confident in your abilities. The responsibility for the implementation of the proposed actions will remain with you, because, as a result, the device may completely break down.
So, first, download a file manager for Android devices. A good example v in this case is "Root Explorer". After downloading, follow these steps:
Using "Root Explorer"
Now you just need to restart your device and try to go to the Play Market.
Correct google work Play Market, in fact, means the normal operation of the entire operating system. Therefore, even if in the near future you do not need to download or install applications from the "Market", but any of these errors takes place, you urgently need to fix it. This will help nip potential problems at the root, and therefore save both your personal data and the device itself.
Most errors on the Google Play service are solved by simply disconnecting the device and then rebooting it. But this does not always help, and the error persists to appear on the screen of the gadget. This article contains the most common service errors and their methods. fast acceleration... Try each one if you have problems.
Problem without error number on Google Play
Very often, an error message may appear on the phone screen, but without specifying its specific number. This often happens for two reasons: wrong due date and time, as well as clogging the device cache. To fix it, follow the algorithm:
- go to settings,
- select "Programs" or "Applications", depending on your Android firmware,
- find the utility “Google Services Framework” in the list,
- go to its settings and clear the application cache,
- restart your smartphone, if the error is still present, try to set the true parameters in the date and time settings,
- find the “Date and time” tab in the settings and set the date first, then the time,
- now follow the upper algorithm, but with respect to the Google Play application itself.
Error number 101 in Google Play services
The error number indicates to you that there is not enough space on the device. Delete unnecessary files and applications, clear your phone cache. Or insert the SD card into the device.
For quick cleaning you can use the “Auto Cache Cleaner” application very effectively. When free memory will be enough, you can download any applications and Google Play services will no longer display an error on the screen.
Error 403 on Google Play
Quite a rare mistake, but it has a place to be. This will happen if you have two Google accounts installed on your device.
Restart the device in safe mode... Uninstall the app that is signed in to a different account. Restart the device again and go to settings, then accounts. Make sure you are signed in with the same Google account.
How to fix error 413 in Google Play Services
The treatment procedure will be already familiar to you - clearing the cache. V this collection a third-party proxy server is involved, which interferes with the installation and updating of any application. Look in the tray, which particular application cannot update, then go to the application settings, select the one you need and click “Stop”, then “Clear data”. After these simple manipulations, the service will work again.
Fixing error 481 on Google Play
This crash is also related to the operation of the account. Go to this place on your device:
- Settings.
- Then “Accounts”.
- Select a Google service.
- Delete your account from the device. After that, the phone needs to be restarted, or create a new account, or enter the old one.
How to fix error 492 on Google Play
If you see this message on the screen, then most likely you will need to do a factory reset. This is a serious failure caused by incorrect operation. virtual machine in the device.
- Select “reset data”. Your device will now reboot, after which it will be completely blank, just out of the box. In the settings select “Restore backup”And most of your files will be returned.
How to fix error 911 on Google Play
To do this, just connect to another Wi Fi network or turn on mobile transmission data. Please note that your carrier will charge a data transfer fee according to your tariff plan.
It may also be effective cleaning device cache. You already know how to do this.
What to do with error 941 and 942 on Google Play
If you are faced with these numbers, then nothing needs to be done. It just goes to services background update- wait until it ends or restart the device to interrupt them.
As you can see, many errors on services are associated with an overflowed device cache or separate application, or the problem lies in an unstable Internet connection. Of course, there are really serious failures that will ultimately lead to the need to reflash the phone. Be careful, in which case it is better to contact the service center.
An error occurred in the google play services app? This is a common problem for every Android user due to software glitches. The appearance of such an error confuses many users, from which this article will help to get out, with comprehensive information on how to eliminate the most common errors of the service.
An error occurred in the google play services application how to fix
List possible problems in Google Play services, reaches three dozen. To simplify diagnostics and troubleshooting, each error is assigned a code, for example 101 or 403. There are also exceptions with only one inscription: An error has occurred google play services do not work or an error has occurred in the Google Play Services application.
To troubleshoot, you need to do one or more steps, according to the instructions below. A exact order execution, when eliminating a specific malfunction, is separately written for each error.
Clear cache / data, google services or installed app
- Go to the program item, the device settings section.
- In the list installed applications looking for a Google services utility or other program.
- Then click on the "Stop" button to terminate the program.
- Next, select the "Memory" item, where you should clear the cache / data. V early versions Android OS, the "clear cache / data" button is below the "stop application" button.
Clear cache / system app data
The algorithm of actions is similar the standard way clearing cache / data, but with one addition. You must enable the display of system utilities.
- V general section with attachments, mark in the right upper corner- "display system applications" or "display system programs".
- Find and open a utility such as Google Services Framework.
- Then "Stop" the application and clear the cache / data in the "Memory" item.
Reinstall app or remove updates
Often a program is not installed over an existing one due to emerging version conflicts or leftover files. If the program is systemic, you need to uninstall ongoing updates and perform a clean install. Common applications must be removed, also cleaned residual files and reinstall it.
Updates removal instructions:
- In the settings section, program item, we are looking for the required application.
- We terminate the work of the utility by pressing the "Stop" button. Then we delete the cache / data.
- To remove updates, click on the button in the form of three dots in the upper right corner. In earlier versions of Android OS, the "uninstall updates" button is located next to the "stop the program" button.
- We open Google Play Market. V hidden panel on the right, select "my applications and games". In the first tab, we find the application, open and update.
Instructions for reinstalling the application:
- Before uninstalling the program, it is imperative to stop work, clear the cache / data.
- We remove the game or program.
- With help file manager, looking for residual files of the remote utility. More often the files remain in the root folder internal storage or the Android / Data folder.
- Go to Google Play Market and re-download the program / game.
Delete accounts / reinstall account
Often the appearance of conflicts and errors arises from sharing two or more accounts. Therefore, it is necessary to leave only the main account, and the sub-accounts are temporarily removed. Sometimes you need to reinstall your account.
Instructions for deleting / reinstalling an account:
- Open settings, item "Accounts".
- In the new window, select the line with Google accounts. If there is more than one account, you need to log into each one in turn and delete it.
- To delete, it is required, in the window of a specific account, to click on the button in the form of three dots in the upper right corner and click on the "delete account" button.
- After deleting accounts, restart the device.
If you had to delete the main account, after rebooting, add the account, in the settings item - Accounts.
Check the accuracy of the date and time
Wrong specified time and date, often leads to errors in Google Play services, as well as other applications.
Instructions:
- Open the settings, then the date and time item.
- Check the indicators with the correct values, if necessary, make changes.
Clear Dalvik cache / factory reset
A radical method needed if the problem cannot be solved in the usual ways... Consists in complete reset settings and deletion of information. Therefore, before the procedure, you need to make a backup important information.
Dalvik cache clearing instructions:
- Boot into recovery mode.
- Select the item "wipe data / factory reset". In the new window, select "wipe cache / dalvik cache", then confirm the action.
- Wait until the end of the cleaning procedure, then restart the system with the button " reboot system now ".
Factory reset instructions:
- Open the "Restore and reset" item in the settings section.
- In the new window, select "Reset settings".
- Confirm the factory reset by agreeing to the deletion of the information. The device will then restart and perform a reset, and then automatically load the operating system.
Errors and remedies
Consider below possible mistakes, as well as ways to fix it. For convenience, click on the item with the solution to the problem in order to automatically go up to the instructions.
"Error 11"
How to fix:
"Error 101"
What is the problem: not enough free space on the internal storage.
How to fix:
- Free up the internal disk by cleaning temporary files or moving important information to a memory card.
"Error 403"
What is the problem: an attempt to purchase a program for a device where there is more than one account.
How to fix:
- in which the problem occurs.
"Error 413"
What is the problem: the program uses a proxy server, which prevents the update of the existing one and the download of the new program.
How to fix:
"Error 481"
What is the problem: Google account crash.
How to fix:
"Error 491"
What is the problem: A crash that occurs while downloading the application.
How to fix:
"Error 492"
What is the problem: The Dalvik application runtime crashed when working with program code written in the Java programming language.
How to fix:
- If the first two steps did not solve the problem,. This will shake all the information on the internal storage.
"Error 495"
What is the problem: there is a malfunction in the Google Service Framework services and the Google Play Store.
How to fix:
"Error 498"
What is the problem: there is not enough memory on the internal storage or the cache is full.
How to fix:
- Free up space on internal drive.
- Clear the cache following the example from the article "".
"Error 504"
What is the problem: Google services crash.
How to fix:
Optionally reinstall your account if the problem persists.
"Error 911"
What's the problem: Authentication ending Wi-Fi networks or web page.
How to fix:
- Execute reconnect to the Internet.
"Error 905/932"
What is the problem: a weak or insufficient internet connection.
How to fix:
- Check internet access. If the connection is made through a router, then restart the router, reconnect.
- If used Mobile Internet(2G, 3G, 4G), please check positive balance or the traffic provided.
Error 919
What is the problem: not enough free memory.
How to fix:
- Free up space on the internal disk by deleting unnecessary files or moving to a microSD card.
Error 920
What is the problem: failure in Wi-Fi operation connections.
How to fix:
- Check the availability of the Internet connected to the Wi-Fi router.
- Restart the router, reconnect the device to the router.
Optional if the problem persists.
Error 921
What is the problem: the function of installing new applications is blocked.
How to fix:
- Restart your smartphone / tablet.
"Error 923/926"
What is the problem: the internal storage is full, the cache is full or damaged.
How to fix:
- Free up space on the internal storage.
Error 927
What is the problem: an attempt to download the program in the process of updating the Google Play Store store.
How to fix:
- Wait until the end of the Google Play Store update.
"Error 941/942"
What is the problem: incorrect work store Google Play market.
How to fix:
- reinstall updates.
Every third owner of a gadget running an operating room Android systems seen on the error notification screen. Most of them are related to the operation of Google Play services. Basically, you see a notification like this: An error has occurred in the Google Play Services app. This kind of malfunction is a failure of a given program or system applications that interact with each other. As part of this article, I will describe what errors exist related to Google Play services and indicate methods that will help you get rid of them.
Error without number
Malfunctions and error notifications are common in Google Play services. Many of them have their own number, with which you can determine what exactly the malfunction has occurred or help to narrow the search for solutions to the problem. It also happens that Android has not specified an error number in the Google Play Services app.
In this state of affairs, you can take turns doing the following:
Errors with number
Numbered errors help identify the problem. Each code contains information to assist in troubleshooting. There are a lot of notifications with a code, so in this article we will sort them in ascending order.
Unknown error code during application installation -24
Error 24 when installing an application on Android occurs with "data overlay". Usually appears during re-installation a program that was already on the device. The reason is a conflict when installing new files with the "previous files" of the application remaining in the system.
To fix the problem, you must remove previous files applications. This will require. Using the Root Manager or Root Explorer applications that work with superuser rights, go to the folder sdcard / android / data / and delete the obsolete files of the required program.
Failed to load application due to error -101
Error code 101 notifies that there is not enough memory in the Android device free space... To fix, free up memory:
Failed to update the Google Play Services app due to error 403
Usually, a malfunction manifests itself when trying to make a payment for an item in the Play Market, when two or more Google accounts are linked to an Android device.
Elimination process: Leave only one account with which you want to make a purchase. This tutorial will help you on Android. Then uninstall the program with which the problem occurred and retry the purchase.
Advice! Check the information on the link if you received the error code 403 Play Market in another application.
Error code 413
If you work for Android device through a proxy server - this may cause some malfunction. To fix, do the following:
- clear your cache, stop, and then clear your Google Play Services app data;
- do the same with the Play Market;
- clear the cached data of the internet browser in which you are working.
Code 481
The cause of the problem is a malfunctioning Google account.
The solution is to link a new account, after deleting the old one:
Android error 491
An error code 491 occurs when downloading programs from the Play Market or when trying to uninstall them. How to fix it:
Error code 492
The problem occurs when the Dalvik virtual machine running on java language and is an integral part of the Android operating system.
To get rid of the error, clear the cache and data in the Google Play Services and Play Market applications. If the notification with error code 492 continues to appear, you can do the following:
Important! Both methods delete personal data from Android devices! To save necessary information make a copy of the data.
Error code 495
Error code 495 in the play market is associated with crashes in the Google Play Services and Google Service Framework applications. Try to clear the cache and application data: go to "Settings" → "Application manager" → open desired application→ click "Clear cache" and then "Clear data". Then check the work. Removing Play updates Market.
If the problem persists, disconnect your Google account on the gadget, restart the device, and then sign back into your account. To do this, see the analogy for fixing.
Error 498
The malfunction is due to the fact that the cache of your device is full. It needs to be cleaned. It can be cleared:
Error 504
The malfunction is the same as error c. The solutions are the same.
Error 911
Often the malfunction is associated with the end of authentication with using Wi-Fi on any web page that requires authorization. To fix the problem:
Error 919
A notification with code 919 appears if there is not enough memory in the device to download the application. To successfully download the application, free up memory from unnecessary programs, photos and other media files.
Error 920
The malfunction has arisen due to problems with Wi-Fi connection... To fix this:
Error 921
The notification with code 921 is related to the blocking of new applications during installation. To eliminate in Play programs Market and Google Service Framework, clear the cache. How to do it, by.
Error 923
Code 923 when loading applications occurs due to a full cache or during program synchronization. How to fix:
Error code 926
A notification with code 926 appears on the screen of an Android device when downloading any programs from Google Play. To fix, try the following:
Error 927 in the Play Market
Basically, the error can occur if you are trying to load the application on your Android device while the Play Market application itself is being updated. In this case, just wait until the end of the procedure.
Malfunctions with a code 941 - 942
Crashes are also related to the Play Market. How to fix:
- In the application manager, stop the Play Market. Then clear the data and cache.
- Perform similar actions with programs Google framework and Download Manager.
- Disable google profile, restart your device and sign in to your account again.
Server error RH-01
Afterword
Many malfunctions associated with system Android apps, can be solved by trivial cleaning of cached data, removing updates or conflicting applications. Some decide with Wi-Fi setting network or by re-entering the Google profile on the device. In more severe cases, data reset or editing can only help. system files using root rights.
To protect yourself in the future from frequent mistakes, follows:
- use optimized apps;
- periodically flush cached data and delete junk files, so as not to completely fill the memory of the device;
- use a stable Wi-Fi connection when downloading programs.
That's all! I will be glad if you solve the problem and write about it. If you have questions or need advice, write in the comments. Perhaps, by joint efforts we can help you.
Good luck and keep your gadgets in good working order!
