Tracking overseas parcels. Universal tracking of parcels

To track your parcel, you need to take a few simple steps.
1. Go to the home page
2. Enter the track code in the field with the heading "Track mailing"
3. Click on the "Track parcel" button located to the right of the field.
4. After a few seconds, the tracking result is displayed.
5. Study the result, and especially carefully the last status.
6. The predicted delivery period, displayed in the track code information.

Try it, it's not difficult;)

If you do not understand the movement between postal companies, click on the link with the text "Group by company", which is located under the tracking statuses.

If you have any difficulties with statuses in English, click on the link with the text "Translate into Russian", which is located under the tracking statuses.

Carefully read the section "Information about the track code", there you will find approximate delivery times and other useful information.

If, during tracking, a block is displayed in a red frame with the heading "Pay Attention!", Carefully read everything that is written in it.

In these information blocks, you will find 90% of the answers to all your questions.

If in the "Pay Attention!" it is written that the track code is not tracked in the country of destination, in this case, tracking the parcel becomes impossible after the parcel is sent to the country of destination / after arriving at Moscow Distribution Center / Item Arrived at Pulkovo / Arrived at Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. Nothing, and nowhere. No way at all =)
In this case, you need to wait for a notification from your post office.

To calculate the delivery time in Russia (for example, after export, from Moscow to your city), use the "Delivery Control Time Calculator"

If the seller promised that the package will arrive in two weeks, and the package travels for more than two weeks, this is normal, the sellers are interested in sales, and therefore they are misleading.

If less than 7 - 14 days have passed since the receipt of the track code, and the parcel is not tracked, or the seller claims to have sent the parcel, and the status of the parcel "the item pre-advised" / "Received email notification" does not change for several days, this is normal, you can read more by clicking on the link:.

If the status of a postal item does not change for 7 - 20 days, do not worry, this is normal for international postal items.

If your previous orders arrived in 2-3 weeks, and a new package has been traveling for more than a month, this is normal, because parcels go by different routes, in different ways, they can wait for sending by plane for 1 day, or maybe a week.

If the parcel left the sorting center, customs, intermediate point and there are no new statuses within 7 - 20 days, do not worry, the parcel is not a courier who carries the parcel from one city to your home. In order for a new status to appear, the parcel must arrive, unload, scan, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.

If you do not understand the meaning of such statuses as Acceptance / Export / Import / Arrived at the place of delivery, etc., you can see the decoding of the main statuses of international mail:

If, 5 days before the end of the protection period, the parcel is not delivered to your post office, you have the right to open a dispute.

If, based on the above, you do not understand anything, read this instruction again, and again, until you are completely enlightened;)

The Russian Post State Enterprise (FSUE) was established by a government decree of September 5, 2002. The enterprise was officially registered and adopted its Charter on February 13, 2003.

Russian Post has 86 regional branches, 42,000 branches and about 350,000 employees in its network, of which 87% are women. The company provides delivery and postage services on the territory of the Russian Federation with an area of ​​17,000,000 square kilometers. Russian Post operates in 9 time zones, delivering mail to 2,600,000 road, 1,200 air and 106 rail routes.

The company owns 18,000 trucks, 827 vans, 4 ships, 4 helicopters and one horse.

Russian Post plays an important role in the national infrastructure. The company has a huge impact on the development of other sectors.

Every year, Russian Post employees receive and send over 2.4 billion. parcels and mail, 1.7 billion printed products, 595 million utility and other bills, 488 million pensions and benefits, and 113 million remittances.

The company operates under the leadership of the Ministry of Communications and Mass Media of the Russian Federation. The main office of the company is located in Moscow.

Russian Post history

On June 28, 2002, by a decision of the Government of the Russian Federation, a new concept was adopted for restructuring the postal system at the federal level. This concept involved the unification of all post offices in the country into one organization, for centralized control and distribution of resources. The enterprise is state-owned and controlled at the federal level.

Over time, the range of activities of the Russian Post has been supplemented by retail trade, the federal money transfer service, express delivery by EMS, photo printing and many other services.

Tracking of Russian Post parcels

The parcel tracking system "Russian Post" allows all clients of this company to check the postal status online. The system quickly generates data and provides all available information about the parcel and where it is at the moment.

Tracking numbers of Russian Post parcels

Tracking codes for Russian Post parcels differ in type and may have a different look.

1. Packages, small parcels and registered letters are tracked using a 14-digit number.
2. Parcels and parcels are assigned a special code that consists of 4 letters and 9 numbers:
   • The first 2 letters indicate the type of shipment
   • 9 digits - unique departure code
   • The last 2 letters represent the country from which the package was sent
3. EMS parcels - international express delivery of items. The tracking number for EMS parcels is the same as for regular international parcels, except for the fact that the code starts with the letter E

Examples of parcel tracking numbers:

• 14568859621458 - internal parcel tracking code
• CQ --- US (CQ123456785US) - package or small shipment from the USA, postal packet
• RA --- CN (RA123456785CN) - parcel from China
• RJ --- GB (RJ123456785GB) - package from Great Britain
• RA --- RU (RA123456785RU) - if the parcel was not registered before it entered the territory of the Russian Federation, the Russian Post may assign an internal tracking number.

Tracking numbers of the Russian Post are compiled in accordance with the international standard S10, allowing both the sender and the recipient to track parcels, and the introduction of an electronic tracking system for Russian mail mails makes this even easier.

How to track a parcel of Russian Post?

In order to find out where your package is located, you need to pay attention to the following.

1. You must use the tracking number of the Russian Post to find out information about the estimated time of arrival and other details. This is a special tracking code that is unique to any package. It must be provided to you by the sender (online store, company or individual).
2. Complete the search box at the top of the webpage with this tracking code.
3. Click the "Track" button and wait until the report is ready.

Russian Post tracking

Russian Post tracks both parcels sent within the Russian Federation and international shipments, including express mail EMS. Domestic shipments of the Russian Post are tracked using a 14-digit track code, the first six digits mean the postal code of the sender. International shipments of Russian Post begin and end with 2 letters, the first two mean the type of parcel, and the last two - the country of the sender.

How to track a parcel on the territory of Russia?

It is quite simple to track the parcel of the Russian Post on the territory of the Russian Federation. In order to start tracking the parcel, you need to have the parcel's tracking code on hand. Russian Post tracks shipments using 14-digit slate tracking codes for domestic parcels and 13-digit codes for international shipments. For a quick and easy tracking of your Russian Post parcel, enter the parcel's track number in the field above and BoxTracker will check your parcel and determine its location.

How to find a parcel by tracking number of Russian Post

Parcels of the Russian Post are located by the postal tracking number. Tracking numbers for domestic shipments contain 14 digits, starting with the postal code of the sender or branch that issued the parcel. For example, if the parcel was sent from Moscow from the Russian Post office on Shelepikhinskaya Embankment with the index 123290, then the departure code will look like 12329000000000. International parcels processed by the Russian Post can be tracked by a standardized 13-digit code, typical for international mail for postal services around the world. The first two letters indicate the type of shipment, then 9 unique digits of the shipment, and the last two letters indicate the country code of the sender.

Tracking ZA..LV, ZA..HK packages, shipments and deliveries

This type of parcel differs from other international shipments in that these parcels are circulated according to a simplified system thanks to the cooperation of the Russian Post with the most popular online store of Russian citizens - Aliexpress. Thanks to this cooperation, the procedure for registering parcels with Aliexpress has been simplified, making the shipment faster and cheaper. Such parcels have a tracking code of the type ZA000000000LV, ZA000000000HK.

Tracking ZJ..HK packages, shipments and deliveries

Parcels with track codes starting with ZJ are parcels of purchases made by Russians from the Joom online store. As in the case of Aliexpress, Joom entered into a partnership with Russian Post, thereby reducing the cost of shipping parcels from Joom, as well as significantly speeding up the shipment process from registration to shipment time.

Tracking Joom parcels can have one of three statuses:

• Package sent
• The parcel arrived at the department
• The parcel has been received by the addressee

Tracking packages from China

Postal parcels from China may not have complete information about the location of the parcel, but you will have the most important information on hand. The main stages of tracking will be available to you, and this is the most important thing. Parcels from China pass through postal centers in Latvia and Hong Kong on their way, which is why the letters LV and HK are assigned at the end of the track code, and not CN.

What to do if you cannot trace the parcel?

There can be several reasons why the track number may not be tracked. Most of these reasons are easily resolved, and sometimes they do not need a special solution. The main reasons why the package is not tracked by track number:

1. Not enough time has passed since the parcel was sent and the number has not yet entered the database. Sometimes it happens that the track number is not tracked until 10 days from the day the parcel was sent. The main thing here is to be patient and wait until the package begins to be traced in the system.
2. Tracking number is incorrect. In this case, it is necessary to clarify the track number again with the seller or the sender. Also check the spelling of the number. You may have made a mistake while copying or typing a number on the keyboard.

In any case, do not worry, although the reasons why the track code is not tracked are not limited to those listed, there is always a solution. As a rule, all parcels reach the addressee, and in extreme cases, you can always open a dispute in the online store and you will be refunded the money spent.

Russian Post is the national state postal operator of Russia, a full member of the Universal Postal Union, providing domestic and international postal services. Carries out reception, dispatch and receipt of postal items: parcels, small packages, parcels and correspondence; provides financial and delivery services to both individuals and businesses.

Russian and foreign online stores often send orders to customers just by this postal service or integrate with its delivery to provide high-quality and inexpensive services. For example, on the basis of post offices, it organized express delivery and points of issue of orders, reducing the time for issuing orders in Russia to 2-5 days. Several shipping companies are combining their freight capabilities with the vast resources of the national postal operator. So recently I created a joint project with the Russian Post "Rural Delivery" for delivery to remote points, regional and regional centers of Russia, where there are no own branches.

According to the press center, in the 1st quarter of 2018, the Russian Post processed 95.7 million international mail, and more than 60% of Internet buyers used delivery services. In 2018, the second stage of a sorting center will be built in Vnukovo, and in 3 years the network of logistics centers will be expanded throughout the country. According to forecasts of e-commerce experts, the growth of international inbound shipments will continue, mainly due to parcels from China.

Active promotion in the Russian-speaking market of such large Chinese stores as Banggood, as well as rapidly gaining popularity new players, and significantly increased the flow of incoming mail. Nevertheless, the Russian Post continues to provide high-quality services for the delivery of parcels, both international and domestic.

Tracking of parcels in Russia

When registering, a postal item is assigned a tracking number, with which you can track when it was sent, the stages of movement and the date of receipt at the post office. The tracking service allows you to control the receipt of the shipment and is especially useful in resolving disputes with the seller in the event of inconsistencies. The name and address of the recipient will help to make sure that the parcel is on its way, and the weight of the shipment will help you to approximately estimate the contents of the attachment. The last delivery status will inform the sender of the successful delivery of the goods.

In addition to simple letters, all other shipments within Russia always go as registered. Incoming international letters and small packages can be sent as unregistered too. In these cases, it remains only to rely on the decency of the sender or seller and on the absence of various excesses. If the parcel is lost or not sent without proof of non-receipt, neither the postal services nor the sellers will refund money for the goods and shipping.

Tracking data can also help you in filing claims for non-compliance with delivery deadlines. The Russian Post website directly states responsibility for violation of these deadlines.

Tracking a parcel of the Russian Post by identification number

The barcode postal identifier (SPI) for domestic items of the Russian Post consists of 14 digits, where:

• the first six digits indicate the recipient's post office code,
• the next two digits indicate the month when the barcode identifier was printed,
• digits from ninth to thirteenth - unique number of the item,
• and the last digit is the check.

After paying for the shipment service, the cashier will issue a fiscal receipt, in which, in addition to the standard cost and the name of the services, the RPO number (registered mail item) will be indicated, this is the tracking number - the postal identifier of the Russian Post. In the RPO line, the last digit in the check is printed with a space, but you need to enter it without spaces.

It looks like this on the cashier's receipt:

RPO tracking is instant - upon receipt, the post office employee enters the information into the database, and the first status "Accepted at the post office" will appear when tracking the Russian Post by identifier immediately after sending. Postal identifier is a great tool for tracking movement, delivery times and weight at every stage of a shipment being delivered.

Tracking of the Russian Post by the number of international shipment

For international mailings, the regulations of the Universal Postal Union approved a single track code standard. The type of mail item is determined by the first two Latin letters, the next nine digits in the track number consist of a unique eight-digit number and the last check digit. The last two Latin letters in the tracking number indicate the country of departure. It is impossible to determine the country of destination by track number.

Examples of departure numbers:

• CQ --- US (CQ123456785US) - package from the USA,
• RA --- CN (RA123456785CN) - small package from China,
• RJ --- GB (RJ123456785GB) - departure from the UK,
• RA --- RU (RA123456785RU) - internal number assigned to unregistered parcels upon arrival in Russia.

How to track a parcel of Russian Post

Tracking of Russian Post is available on the official website or.

After entering the track number in the search box for items and pressing the "Track" button, a separate page opens with information about the passage of the parcel, dates, statuses, address and full name of the recipient.

To get more detailed information with all intermediate statuses and traffic outside of Russia, track your track numbers on a simple parcel tracker site:

Important features of the Russian Post

Compliance with the requirements for the contents of the parcel and its packaging is a prerequisite for successful shipment. These rules may vary slightly from country to country. For example, horoscopes cannot be sent by mail in Switzerland. In some African countries, shaving brushes of Japanese origin cannot be sent. And in Great Britain there is a special ban on sending parcels of garbage. But in general, the following conditions are typical for all postal services, including the Russian Post.

Items prohibited from shipment:

• firearms, signal, pneumatic, gas, ammunition, cold (including throwing), electric shock devices and spark gaps, as well as the main parts of firearms
• narcotic drugs, psychotropic, potent, radioactive, explosive, caustic, flammable and other dangerous substances;
• poisonous animals and plants;
• banknotes and foreign currency
• perishable foodstuffs, drinks;
• items that, by their nature or packaging, may pose a danger to postal workers, stain or damage other postal items and postal equipment.

There are also goods that are prohibited from being imported from abroad. Therefore, when shopping in foreign online stores, it is advisable to familiarize yourself with

In this section you will find a modern and convenient service for fast and accurate tracking of parcels and postal items delivered by the Russian postal operator FSUE Russian Post. The Russian Post enterprise consists of 87 branches, which employ more than 350,000 employees. Russian Post is a large enterprise that is constantly improving and provides the population with a wide range of postal and financial services. The main direction of his work is the reception, dispatch, transportation and delivery of parcels and postal items on the territory of the Russian Federation, as well as abroad.

With the help of this service, in just a couple of minutes you can track the exact location of a parcel or postal item delivered by "Russian Post".

How to track by parcel number?

Tracking the transportation and delivery of a parcel by "Russian Post" is quite simple: for this you need to enter the barcode identifier in the "# Tracking number" box. It can contain 13 or 14 characters, including letters and numbers. You can find this identifier or the alphanumeric number of the mail item on your payment document or receipt. When introducing, pay attention to the fact that capital Latin letters should be used. After its introduction, press the "Track" button or the "Enter" key.

What kind of tracking numbers are there?

In order to track the parcel number, you need to know the unique track number. This number is assigned to each parcel in accordance with the S10 standard of the Universal Postal Union. It can contain 14 digits if the carriage is carried out within Russia, or contain a combination of 13 alphanumeric characters when an international shipment takes place. For international sending, the track number consists of 13 characters. The first are the letters of the Latin alphabet, meaning the marking of the item. Only numbers starting with the letters R, C, E, V, L can be tracked. The second character will be any letter of the Latin alphabet that ensures the uniqueness of the number. The next nine characters are numbers. The last two characters are Latin letters denoting the country code in the S10 format, for example, for Russia these are the letters RU.

Examples of track numbers:

• СE098765432RU - for international shipment.
• 13243564758695 - for shipment within the Russian Federation.

What statuses can be

When tracking parcels and postal items delivered by "Russian Post", there may be the following status options:

Welcome. - This status means that the postal item arrived at a foreign post office, where it was assigned the specified track number.

Arrival at MMPO. - This status means that the postal item has arrived at the place of international postal exchange for customs clearance and preparation for shipment from the sender's country (export).

Export. - This means that the shipment has been handed over to the carrier for delivery to the territory of the Russian Federation. It is impossible to track the "Russian Post" mail item between the Export and Import statuses.

Import. - This status means that the postal item arrived at the sorting point of the Russian Post, and was also registered on the territory of Russia. Postal items arrive in Russia through the places of international exchange (IMO), which are located in Moscow, Novosibirsk, Orenburg, Samara, Petrozavodsk, St. Petersburg, Kaliningrad, Bryansk.

Transferred to customs. - This status means that the postal item has been transferred to the Federal Customs Service. There, all parcels and dispatches undergo X-ray control.

Customs clearance completed. - This status means that the postal item has successfully passed the customs check and returned to the Russian Post.

Detained by customs. - This means that the postal item was detained by customs. The reason may be in excess of the monthly limit for the import of goods to one mailing address (1000 euros or 31 kg). If there is this excess, then the goods are subject to customs duty in the amount of 30% of the value of the goods, but not less than 4 euros per 1 kg.

Left MMPO. - This status means that the parcel has left the IMPO and is being sent to the sorting center. From this moment on, the regulated delivery times across the territory of Russia are in effect. Delivery times depend on the type of shipment and range from 7-11 days for parcels that arrived in Russia by airmail, 8-20 days for parcels that arrived by land transport.

Arrived at the sorting center. - In this center, parcels are distributed along the main routes of Russia, sealed, packed and sent to their destination.

Left the sorting center. - This means that the parcel went through the sorting and left the sorting center.

Arrived at the sorting center. - This status means that the parcel arrived at the next regional sorting center.

Left the sorting center. - The parcel left the regional sorting center.

Came to the place of delivery. - This status means that the parcel arrived at the recipient's post office. According to the rules of the Russian Post, a notice is issued on the same day that the parcel is in the post office. Not later than the next day, the postman must deliver the notice to the recipient.

Delivery to the addressee. - This is the final status, which means that the postal item has been handed over to the addressee against signature.

How to receive a parcel or postal item?

In order to receive a parcel or postal item, you need to appear at the indicated in the appointment office of the "Russian Post" and present a document proving your identity. This can be a passport of a citizen of the Russian Federation, an international passport, a military ID, a certificate of release or another identity card that temporarily replaces a passport.

The national postal operator of the Russian Federation "Russian Post" accepts, dispatches and delivers postal items on the territory of the Russian Federation and other states. In the branches of this national postal operator, the sending and receiving of both domestic and international parcels is processed.

If parcels and postal items are sent within Russia, then the parcel is assigned a unique 14-digit identifier number consisting of numbers, and for international sending, an identification number of 13 characters (numbers and letters of the Latin alphabet) is assigned, similar to RA123456789RU.

Both numbers comply with the S10 standard of the Universal Postal Union and can be tracked by both the sender and the recipient of the mail item.

Russian Post tracking of postal items

Tracking of Russian Post works for both domestic shipments and international parcels, including EMS express shipments. Shipments within Russia have a tracking number consisting of 14 digits, the first 6 of which is the sender's post office index. Outgoing international shipments have a track number similar to AA123456789RU, where the first 2 letters indicate the type of shipment.

How to track a parcel on the territory of Russia?

It is easy to track the parcel in Russia. To do this, you need to know the tracking number of the parcel. At the Russian Post, you can track only 14-digit numbers of domestic parcels and 13-digit numbers of international items.

Enter your shipment number in and our service will track your parcel at the Russian Post through the official website, as well as check all the necessary foreign websites of delivery services.

Russian Post tracking parcels by postal ID number

Postal identifiers are a special combination of letters and numbers that allow the postal service to uniquely identify a shipment. There are countless postal identifiers, but the Russian Post supports tracking only for two types, this is the international item of the International Postal Union, and the tracking of items within the country.

The identifiers of the International Postal Union parcels consist of 2 letters of the Latin alphabet, in which the type of shipment is most often encoded, followed by 8 digits and the last 9 digit is the checksum, in the conclusion there are 2 more letters, and this is always the code of the country of departure.

Shipments within Russia are assigned a 14-digit digital code, and the first 6 letters are the index of the post office from which the parcel or letter was sent.

How to find a parcel by tracking number of Russian Post

The parcel is easy to find by postal ID or tracking number. Domestic parcels consist of 14 digits and begin with the index of the branch from which the parcel was sent and looks like 39401900000000.

International incoming and outgoing parcels can be tracked by a special number accepted by the International Postal Union, it looks like Rx000000000CN. The first 2 letters indicate the type of shipment - registered or not, small package, parcel post, letter, then there are 9 numbers and the last 2 letters indicate the code of the country of departure.

Tracking ZA..LV, ZA..HK, ZJ..HK packages, shipments and deliveries

Shipments with tracking numbers of the form ZA000000000LV, ZA000000000HK - Simplified Registered Mail is a type of mailing created by Aliexpress in cooperation with Russian Post to reduce the cost of delivery of inexpensive goods with Aliexpress.

Shipments with tracking numbers of the form ZJ 000000000HK- a type of postal items created by Joom Logistics in conjunction with the Russian Post to reduce the cost of shipping inexpensive goods with Joom.

Such parcels have only 3 statuses:

• Accepted at the post office
• Came to the place of delivery
• Received by addressee

Parcels are not tracked at all stages of the journey, but all important information is present. It is important for the buyer to know that the goods were physically sent and arrived at the post office, and the parcel will be found and issued at the post office by the number ZA..LV, ZA..HK.

Parcels are delivered to Russia by Latvian Post (ZA..LV) and Hong Kong Post (ZA..HK), but the goods themselves are in China, so it takes some time until the order is transported from the seller's warehouse to the Latvian or Hong Kong post office.

The Cainiao service from Aliexpress shows intermediate delivery statuses to the territory of Latvia and Hong Kong.

On our Parcels service, you can track all possible statuses of parcels ZA..LV, ZA..HK in Russian.

Decoding track number ZA - Simplified Registered Mail.

Russian Post Tracking

Tracking of Russian Post from China, Pandao, EMC and other shipments is no different from all other registered parcels. Just enter the 13-digit track number of the parcel, and our service will check it for all the necessary delivery services, including the Russian Post.

Remember, however, that in Russia tracking works only for registered international shipments, and for example, tracks like UC..HK or UA..HK and the like cannot be tracked when entering the territory of Russia.

Statuses of the Russian Post courier

Let's take a closer look at all the possible statuses of international parcels going to Russia and delivered by Russian Post, so that it is easier for you to understand where the parcel is and how long it will take.

Accepted at the post office

Track number assigned

Left the place of reception what does it mean

Awaiting shipment from China, Singapore, Finland, Hong Kong, Spain

Arrived at the border of Germany, Italy, France, Spain