ITunes errors (causes and solutions). ITunes errors when restoring, updating and syncing iPhone, iPod Touch and iPad (error codes, causes and remedies) iPhone 4 when restoring error 2

Manually editing the Windows registry to remove invalid Error 2 keys is not recommended unless you are PC service professional. Errors made while editing the registry can cause your PC to malfunction and cause irreparable damage to your operating system. In fact, even a single comma in the wrong place can prevent your computer from booting!

Because of this risk, we highly recommend using a trusted registry cleaner such as WinThruster [download] (Developed by Microsoft Gold Certified Partner) to scan and repair any Error 2-related registry problems. Using a [Download] registry cleaner can automate The process of finding invalid registry entries, missing file references (like the one causing your %% error_name %% error), and broken links within the registry. Before each scan, a backup is automatically created, allowing you to undo any changes with one click and protecting you from possible damage to your computer. The best part is that fixing registry errors [Download] can dramatically improve system speed and performance.

Warning: Unless you are an experienced PC user, we do NOT recommend manually editing the Windows Registry. Incorrect use of Registry Editor can lead to serious problems and require you to reinstall Windows. We do not guarantee that problems resulting from improper use of Registry Editor can be corrected. Your use of the Registry Editor is at your own risk.

To manually repair your Windows registry, first you need to create a backup by exporting a portion of the registry related to Error 2 (eg.iTunes):

1. Click on the button To begin.
2. Enter " command" v search bar ... DO NOT PRESS YET ENTER!
3. Holding the keys CTRL-Shift on the keyboard, press ENTER.
4. A dialog box for access will be displayed.
5. Click on Yes.
6. The black box opens with a blinking cursor.
7. Enter " regedit" and press ENTER.
8. In the Registry Editor, select the Error 2-related key (eg.iTunes) you want to back up.
9. On the menu File choose Export.
10. In the list Save to select the folder where you want to save the iTunes backup key.
11. In field File name enter a name for your backup file, such as "iTunes Backup".
12. Make sure in the box Export range value selected Selected branch.
13. Click on Save.
14. The file will be saved with the extension .reg.
15. You now have a backup of your iTunes-related registry entry.

The next steps for manually editing the registry will not be described in this article, as they can most likely damage your system. If you would like more information on manually editing the registry, please see the links below.

1. Iphone freezes, what to do?
2. Why won't the iPhone turn on?
3. IPhone Errors and How to Solve Them
4. ITunes Errors
5. An unknown iPhone error has occurred
6. Failed to recover iPhone error

Sometimes users of Apple smartphones have various problems and various unpleasant situations. Iphone does not turn on, freezes or gives errors when connecting to iTunes. How and why does this happen? There are many reasons - errors in the firmware, or problems with the loop, various malfunctions in the program, and another reason may be physical damage or moisture ingress. In general, anything can get lost, and this becomes a big problem in the event that you urgently need to make a call, access the Internet or use other functions of the iPhone.

Iphone freezes, what to do?

There are two solutions to this problem: a banal reboot and a hard reset - restore the iPhone through iTunes.

Recovery should be done only if the iPhone did not respond to the first attempt to overload it.

Restarting the iPhone is very simple, we find the Power button and the Home button on the phone, hold down both buttons and hold for about 10 seconds, until the phone goes out. Then we turn on the iPhone and see the result.

It is important, before doing the recovery, do not forget to save all data and information, otherwise after the reset you will lose everything irretrievably! You can also do otherwise - hold down the "Power" and "Home" buttons for 3-4 seconds. and turn on the iPhone exactly at the moment when the display goes out.

In the event that the restart did not lead to anything, connect the iPhone to iTunes. Now you need to wait until the program detects your iPhone, click on the iPhone icon on the top of the toolbar and then on the "Restore iPhone" button below.

Now you know what to do if Iphone freezes and how to hard reset iPhone.

Why won't the iPhone turn on?

This question is relevant for all iPhone owners. Today, all new smartphones, gadgets and other high-tech devices, and especially mobile equipment, sometimes fail. This may be due to various factors.

So, what to do if iPhone won't turn on. Initially, you need to make sure that the phone battery is charged. If the screen does not light up within 10-15 minutes, try to reboot as described above. The screen lit up, and you saw the logo, then everything is in order, if not, we are taking the iPhone to the service center.

Let's take a look at the reasons why our phone might stop working.

If shortly before the incident you had active contact with water - a rainstorm, stay near a reservoir, then you can even be sure that water droplets that got inside caused the phone to malfunction. To do this, you need to quickly disassemble the iPhone into parts that can be disassembled, including removing the battery. Gently wipe all this and leave on the surface for a day to dry the moisture. After that, there may not be a need to go to the workshop.

Also, the reasons for the malfunction of the iPhone can be:

• internal short circuit caused by overheating and vice versa;
• mechanical damage, in particular falls, to which not only the display and the touch system, but even the motherboard are sensitive;
• failure of the battery or power controller;
• violation of interactions within the food chain;
• software failure;
• manufacturing defects.

IPhone Errors and How to Solve Them

IPhone owners sometimes face errors popping up on the computer screen when connecting their phone to iTunes. This is very frightening for many users, especially if they have recently purchased an iPhone and have no experience with such gadgets at all. But since the error is assigned a number, we understand that there is a solution to such a problem and you can figure it out yourself without contacting specialists. So how dangerous are these 4005, 4013 and 4014 and how to get rid of them.

Cord and iTunes icon on iPhone screen

Often iPhone users will see a USB cable and iTunes icon appear on the screen when they try to update the firmware to a newer one.

Don't panic prematurely and take your phone to the workshop, it's just that your iPhone is in Recovery Mode. Also, Cable and iTunes, besides “Recovery Mode”, may mean “Recovery Loop” which is different from Recovery Mode.

In order to understand and determine what mode your iPhone is in, displaying a USB cable and iTunes, we will describe the results of research acquired as a result of the operation of these mobile Apple devices.

Recovery Mode

The iPhone is entered into the usual recovery mode with the help of simple steps. Before putting your device into Recovery Mode, take an original or certified USB cable and simply connect it to your computer (iPhone is not connected yet). Our iPhone must be turned off, hold down the "Power" button until the display goes out. After the iPhone has turned off, we enter it into recovery mode.

Clamp the bottom Home button and hold it. Then we connect the USB cable to the iPhone while continuing to hold the Home button. The Apple iPhone will start to boot and after the iTunes logo and cable appear, the Home button can be released.

In the event that after carrying out these simple manipulations, a cable icon appears on the phone screen and iTunes means the Recovery Mode is running. You can now launch iTunes on your computer and update or restore your iPhone.

Loop mode (Recovery Loop)

It happens that after a forced restart, the iPhone keeps loading a black screen over and over again, which depicts a cord and iTunes. This means the iPhone is in Loop mode. ITunes is the reason your iPhone is in this mode. There are various reasons, for example, you may have seen a message from iTunes about, the reason for this may be that your security software is preventing the iPhone from connecting to the Apple update server or something is blocking the download of the firmware. Recovery Loop can occur as a result of software, hardware or consumer failure (accidentally pulled out the cable).

To get out of the loop and return the iPhone to a working state without losing information, you need to use the program TinyUmbrella, some users have difficulties with TinyUmbrella, in which case it is necessary to use the program RedSn0w... There are also other programs to exit the Recovery Loop - iReb and RecBoot.

There are times when iPhone users can't get their phone out of Recovery Loop using the above programs and after rebooting we see the USB cable and the iTunes logo on the screen again. In this case, you will not be able to save all the information on the iPhone, but it is good if you made a backup before.

If you have caught the "loop" of recovery, then all that remains is to connect the iPhone to iTunes and try to install iOS. Sometimes it is impossible to flash the iPhone in this mode, then it is put into DFU mode and again they try to flash it (DFU mode, Device Firmware Update is the device firmware update mode. Refers to emergency modes and is recognized by iTunes when the iPhone or iPad is connected to the computer using USB cable as recovery mode). As a result, the iPhone firmware erases all information, and we restore it from the backup made earlier.

When does the error pop up?

Often errors 4005, 4013 and 4014 bother us when we sync iPhone with iTunes on PC. First, you need to calm down. Our iPhone and iTunes software are developed by one company - Apple, and this means that disruptions in the performance of a smartphone cannot be significant. Apple has very smart people and they know their stuff. Be that as it may, no one is immune from this kind of errors, and we are also talking about IT technologies, and not about some primitive mechanism. IT technologies are a collection of many knowledge that is materialized in one small device, so it is very difficult to achieve its perfect performance.

These errors - 4005, 4013, 4014 - are the result of a conflict between the computer and the iPhone. In other words, the appearance of a conflict situation can almost be a regularity and finding an iPhone that would work without glitches is almost unrealistic!

How are problems solved?

Apple support gives the exact algorithm of actions if suddenly you see a pop-up window on your PC - an iTunes error with a specific number.

To begin with, you need to make sure you have the latest version of iTunes installed. Since each new update carries something new and may not always work correctly on the old version. In the event that you have the latest version of iTunes installed, then a restart is required. During the reboot, the RAM is restored or completely cleared. After that, you need to make sure that the latest updates are available on your computer. And most importantly: updates must be obtained from an official vendor. Try changing the USB cable. Upgrade errors are sometimes caused by the bandwidth of the USB cable. Even a device as simple as a USB cable for the iPhone can interfere with your work. Of course, in our case everything is different and it is better to take a different cable. If the errors appear again, then try connecting the iPhone to another PC and doing all the steps again. If errors continue to pop up, then try to perform repeated actions, but on a different computer. Try changing the iPhone battery. As strange as it may sound, I didn’t want to find meaning in this action - and such advice is often found on the net. But the most interesting thing is that, according to the specialized forums, replacing the battery helped a lot. And finally, try to restore your iPhone in the so-called DFU mode. To do this, hold down the "Home" and "Power" buttons for 10 seconds, and then only "Home" and also for 10 seconds.

ITunes Errors

Have you ever encountered these annoying iTunes errors that are far from easy to find a solution to? With this list of answers, you can easily fix all your iPhone and iTunes issues.

Error 0x666D743F

Cause of occurrence:

• There is a file conflict during startup. Appears to Windows users

• You need to go to the "Control Panel" on your computer, then start the "QuickTime" settings and activate "Save Mode" in the "Audio" tab.

Errors 0xE8000001,0xE8000050

Cause of occurrence:

• iTunes cannot install the required applications on your iPhone.

• Try updating iTunes to the latest version.
• This error often appears when trying to install hacked applications. If an error is the reason for this, you need to make a "Jailbrake" of the iPhone.

Error 0xE8008001

Cause of occurrence:

• Some applications have the wrong digital signature (the application has been jailbroken).

• To install jailbroken applications, you need to jailbreak your iPhone, then install "AppSync" (a patch for the mobile device installation system that allows you to install jailbroken applications both through Installous and using iTunes from a desktop PC) from Cydia.

Error 0xE8000013

Cause of occurrence:

• A simple synchronization error, sometimes it pops up for everyone.

• Synchronize your smartphone again, reboot if necessary.

Error 0xE8000065

Cause of occurrence:

• There is a problem with the operating system or with iTunes.

• Restarting the PC and changing the USB port will help. If after that the error pops up again, you need to reflash the iPhone.

Error 1

Cause of occurrence:

• This error can appear if you decide to flash your iPhone with an unsuitable firmware version!

• Make sure this firmware is suitable for iPhone. If you are sure it is up to date, then simply update iTunes to the latest version.

Error 2

Cause of occurrence:

• This error is very rare, because it appears when flashing iPhones of previous generations to an unofficial firmware with hacking and an ASR patch.

• Find a different firmware.

Errors 6, 10

Cause of occurrence:

• This error occurs when installing an unofficial firmware with boot recovery logos different from the standard ones.

• Reflash the iPhone using a different unofficial firmware without custom boot recovery logos, or use a verified custom (unofficial) firmware.

Error 9

Cause of occurrence:

• Kernel Panic - This error is similar to the Blue Screen of Death in Windows computers. It means that there was a failure in the kernel of the iOS system.

• Practically does not occur when using standard firmware. If you are using unofficial firmware, then you need to look for a new one.

Error 10

Cause of occurrence:

• It may appear when using unofficial firmware. If you encounter such an error, it means that there is no LLB (Low Level Bootloader) in it, which is responsible for booting the system.

• Download new custom firmware.

Error 11

Cause of occurrence:

• There is no BBFW in the firmware.

• Download the firmware again from the official source or use the archiver and add the missing file to the firmware container.

Error 13

Cause of occurrence:

• This error occurs when using a damaged USB cable or an inoperative USB socket.

• Find another USB cable. If the error persists, then you need to reinstall the system or use another computer.

Error 14

Cause of occurrence:

• This problem appeared due to an unsuccessful attempt to jailbreak, or a damaged USB socket.

• Try replacing the USB connector, if it does not help, then you need to reflash the iPhone.

Error 17

Cause of occurrence:

• Such an error can occur when updating an unofficial firmware to another.

• In order to update the custom firmware to a new one, you need to use the recovery mode and flash using the DFU mode.

Error 20

Cause of occurrence:

• Can't flash iPhone due to its in recovery mode

• You need to put your iPhone in DFU mode.

Error 21

Cause of occurrence:

• IPSW signature verification mode is not disabled (stands for “iPhone Software.” Files with the .ipsw extension are an archive with components of the iOS mobile operating system, prepared for installation on an iPhone, iPad or iPod touch, every time the device is updated, iTunes downloads from servers Apple's new IPSW, files are used by users to study the operation of iOS on the iPhone, as well as for jailbreak and unlocking), may appear when using unofficial firmware.

• When this error appears, you need to install custom firmware using PWNed DFU. In this case, it is recommended to create custom firmware using PWNageTool (program for creating firmware)

Error 23

Cause of occurrence:

• Most likely the problem is with the "hardware" component of your iPhone. It can be determined if the smartphone does not detect the IMEI or Mac address.

• Unfortunately, only a service center will help in such a situation.

Error 26

Cause of occurrence:

• NOR is not suitable for this firmware version.

• Just download another firmware file from a trusted source.

Errors 27, 29

Cause of occurrence:

• It may appear only on older versions of iTunes 8-9.1 in Windows.

• Update iTunes to the latest up-to-date version.

Error 28

Cause of occurrence:

• Most likely the problem is with the iPhone's 30-pin connector.

• This error can only be solved by going to the service center.

Error 35

Cause of occurrence:

• This error is specific to Mac OS X and occurs due to incorrect access rights to the folder with the iTunes library.

• You need to launch the Terminal application, enter your own, and then enter the code - sudo chmod -R 700 Users Music iTunes iTunes Media.

Error 37

Cause of occurrence:

• Occurs when using an unofficial firmware (if LLB from another gadget is present in the custom)

• You need to create a new custom firmware using the correct LLB.

Error 39

Cause of occurrence:

• This error occurs when there are problems with the photo album or with access to the Internet.

• Create a new photo album, also update iTunes to the latest version, and disable firewalls and antiviruses on your computer.

Error 54

Cause of occurrence:

• Occurs when it is impossible to copy an application from the phone. Often appears when copying cracked applications or when copying licensed applications to a computer that is authorized in iTunes

• First, you need to authorize your computer in the iTunes Store. To do this, open the "Store" tab then "Authorize Computer".
• If it does not help, then you need to go to the "Settings" "Synchronization" "Reset sync history" tab, then delete the folder located at C: Documents and Settings / All Users / Application Data / Apple Computer / iTunesSC / Info. After that, authorize the computer again.
• And one more way to solve. You need to go to the folder with the library, then move the "Music" folder to another location. Synchronize your iPhone with iTunes, then return the "Music" folder to its original location and sync again.

And the hardest way. For advanced users only:

• Open Cydia and load SwapTunes. This tweak allows you to sync your iPhone with multiple media libraries;
• Launch SwapTunes;
• Open iFile and go to var / mobile / media /;
• Find the iTunes_Contrlol2 folder and remove the number 2 from the name;
• The iTunes Control folder only needs to be deleted after a new folder has been created;
• Now you can uninstall SwapTunes and sync your phone with iTunes.

Errors 306, 10054

Cause of occurrence:

• I'm having problems accessing the internet.

• It is necessary to disable all proxies, disable firewalls, firewalls and antiviruses.

Error 414

Cause of occurrence:

• The content you are trying to download is in the 17+ category

• You need to change the year of birth in your Account Information.

Errors 10 **

Cause of occurrence:

• Such errors can occur when flashing to an older version (downgrading) or updating an inappropriate version to the modem.

• You need to download and run TinyUmbrella, then click on the "Kick Device Out of Recovery" button.

Error 1008

Cause of occurrence:

• iTunes cannot recognize characters entered in the Apple ID. May occur due to incorrect system encoding.

• Open the tabs "Store" "View my account".
• If everything is entered and displayed correctly in the window that opens, then click "Store" "Exit".
• Now we need to switch the system encoding to UTF-8 or Win5112, after which we can log into the account again.

Error 1015

Cause of occurrence:

• Problem while checking the firmware file.

• Often this problem appears when trying to flash a smartphone to an old firmware version. Remember that for downgrade you need to use the saved SHSHs, if you have not saved them, you can forget about downgrading.
• It can also occur due to blocking of Apple servers by the system, in order to solve this it is necessary to erase all information about Apple servers from the host file, which can be found at C: / Windows / System32 / drivers / etc / hosts (Windows)
  etc / hosts (Mac OS X).

The code looks like this:

• 74.208.105.171 gs.apple.com

Errors 14 **

Cause of occurrence:

• Most likely, you downloaded a corrupted firmware file or you have a faulty USB socket.

• Download a different firmware and try a different USB port.

Errors 16 **

Cause of occurrence:

• The system for checking the firmware files is not disabled.

• It is recommended to jailbreak your iPhone. If you want to install unofficial firmware from iOS 4/5, then when this error occurs, you need to use PWNed DFU.

Errors 1600, 1611

Cause of occurrence:

• The unofficial firmware you are trying to install on iPhone is not compatible with DFU mode.

• You can use "Recovery Mode", it didn't help - download a different firmware.

Error 1619

Cause of occurrence:

• The iTunes version is not compatible with your iPhone.

Solution: update iTunes.

Error 1644
Cause of occurrence:

• There was a problem reading the firmware files.

• This error occurs very often. Make sure no applications are using the firmware file. In the event that the error continues to pop up, restart your computer.

Errors 20 **

Cause of occurrence:

• There is a problem with your computer's cable or USB port.

• Take a different cable or use a different USB port. If the error persists, use another computer.

Error 2005

Cause of occurrence:

• Occurs when the iPhone is damaged. iTunes cannot confirm the request from the phone.

• A trip to the service center!

Errors 3000, 3999

Cause of occurrence:

• There is a problem trying to reach the Apple server.

• Make sure ports # 80 and # 443 are open on your computer. If you have antivirus or firewall enabled, then add the gs.apple.com address to the trusted (exceptions)

Errors 3001, 5103, -42110

Cause of occurrence:

• iTunes cannot download video files, hash problems.

• Update iTunes and QuickTime to the latest version.
• If the problem persists, delete the SC Info folder located at:

C: / Documents and Settings / All Users / Application Data / Apple Computer / iTunes (Windows XP, 7)
C: / Program Data / Apple Computer / iTunes (Windows)
users / Shared / SC Info (Mac OS)

Errors 3002 and 3194

Cause of occurrence:

• Problem accessing the gs.apple.com server. The reasons for this are: the changed Hosts file, as well as the lack of saved SHSHs, which are needed to perform downgrade. It is possible that Apple's servers are simply overloaded at the moment and you need to try again later.

• When downgrading the firmware, make sure that you have saved SHSHs, if they are missing, then just forget about downgrading and then always save SHSH using TinyUmbrella. Important - SHSH are unique and it is not possible to download them from the Internet.
• Also note that the error can occur when flashing to the official version of iOS, make sure that you are flashing to the current version of iOS.

Error 3004

Cause of occurrence:

• Your computer does not have network access.

• Connect your computer to the internet. If the error persists then turn off firewalls and antiviruses.

Error 5002

Cause of occurrence:

• There was a problem with the payment.

• You need to delete your credit card information from Account Billing Information, then download any free application and add your credit card again.

Errors 8008, -50, -5000, -42023

Cause of occurrence:

• iTunes cannot write the downloaded file to disk.

• You need to delete the following folders:

Mac OS X: ~ Music iTunes iTunes Media Downloads

Windows XP: C: / Documents and Settings / Username / My Documents / My Music / iTunes / iTunes / MediaDownloads

Windows Vista: C: / Users / Username / Music / iTunes / iTunes / MediaDownloads

Windows 7: / C: Users / Username / My Music / iTunes / iTunes / MediaDownloads

• Now go to the Store tabs Check Available Downloads.

Error 8248

Cause of occurrence:

• This is a fairly rare error, which is caused by a conflict in the Memonitor.exe process, which can be launched by applications such as Sprint Music Manager. Occurs only on Windows.

• Open Task Manager and end the Memonitor.exe process, then remove any applications that might be running it.

Error 9006

Cause of occurrence:

• The error occurs when there is a problem while downloading the firmware to iTunes. There is a possibility that the download was blocked by antivirus or firewall.

• You need to update iTunes and then disable all antiviruses and firewalls.
• You need to download the firmware from the Apple website or verified sites. After that, to flash it, you need to press Shift + Update for Windows, Alt + Update for Mac OS X and select the downloaded firmware file in the iTunes window that opens.
• You can also update in automatic mode without manually selecting the firmware, for this, copy the downloaded firmware file to the following addresses:

(Windows XP): C: / Documents and Settings / Username / Application Data / Apple Computer / iTunes / iPhone / Software Updates

(Vista and Windows 7): C: / Users / Username / AppData / Roaming / Apple Computer / iTunes / iPhone / Software Updates

(Mac OS): user / lybrary / itunes / iphone / sofware update

• If you did everything correctly and did not rename the firmware file, then iTunes uses the firmware you downloaded and will not download it from the Apple server.

Error 9807

Cause of occurrence:

• A problem was detected while connecting to the server to verify certificates as well as firmware signatures.

• Since the error pops up if various antiviruses and firewalls are running, then you just need to open access for such addresses: evintl-ocsp.verisign.com and evsecure-ocsp.verisign.com

Error 9808

Cause of occurrence:

• There was a problem logging into the iTunes Store.

• You need to go to the following iTunes tabs: "Start" - "Control Panel" - "Internet Options" - "Advanced" and check the boxes SSL 3.0 and TLS 1.0. Reboot the system for the changes to take effect.

Error 9813

Cause of occurrence:

• iTunes has discovered a problem with key files called Keychain. This file is the root keys that are used in some applications. May only pop up on Mac OS X.

• Clear the cache of the Safari browser, and then copy the files “X509Anchors SystemRootCertificates.keychain” and “SystemCACertificates.keychain” to the address: System / Library / Keychains X509Anchors. Such key files can be copied from any Mac with a similar operating system version.

Error 13001

Cause of occurrence:

• The iTunes library file appears to have been corrupted. Often, such an error can pop up for those who use an external drive to store a library file.

• You need to create a new iTunes library file, delete the corrupted iTunes Library.itl file located in the iTunes folder. Now you need to launch iTunes and the library file should appear by itself.

Errors 13014, 13136, 13213

Cause of occurrence:

• Problems with iTunes.

• Try restarting your computer.
• Close iTunes and disable your antivirus and firewall software. Launch iTunes and sync again.
• You need to turn off Genius, which is located in the sidebar of iTunes (open the "View" tab - "Hide Genius Sidebar").
• Download the latest version of iTunes and install.

Error 13019

Cause of occurrence:

• ITunes library problem.

• Try to find out when syncing what content the error pops up. As soon as you find this, cancel the sync of this content and sync the iPhone over again. If the synchronization was successful, you can try to include the problematic content in the synchronization.
• Go to the folder where the iTunes library file is located. By default, it is located at "My Music" - "iTunes", then move the iTunes Library file to another location (do not delete it!) And try to sync. If the error does not appear, move the iTunes Library file back.

Error -39

Cause of occurrence:

• I can't download purchased music from the iTunes Store.

• Download the latest iTunes and QuickTime from Apple's official website.
• Turn off all web accelerators, then restart your computer.

Error -50

Cause of occurrence:

• The error pops up due to the lack of connection to Apple servers. Apparently, access to servers can be denied by antivirus or firewall.

• Turn off your antivirus and firewall. Open the itunes.apple.com and ax.itunes.apple.com servers.
• The error can occur when uploading video files. Clear your video download cache, which can be found at:

Windows XP - C: / Documents and Settings / User name / My Documents / My Music / iTunes / iTunes / Music Downloads.

Windows Vista - C: / Users / username / Music / iTunes / iTunes / Music Downloads.

Mac - HomeDirectory / Music / iTunes / iTunes / Music Downloads

• In these folders, you need to find the problem video file that will have the TEMP extension (* .tmp). In order to see extensions, you need to enable the ability to view them in the folder properties. After you delete this file, just start downloading the video file again.

Error -3221

Cause of occurrence:

• iTunes cannot reach the iTunes Store servers, most likely the problem is file blocking.

• You need to change the permissions for all iTunes files, as well as iTunes Helper, allowing these files to transfer data to other servers.

Error -3259

Cause of occurrence:

• Problem connecting to Apple servers.

• You need to log out and log into your iTunes Store account, if the error persists, then download and install the latest version of iTunes, and you also need to clear the list of active downloads in iTunes.
• We go into start and open the system utility "Run", in which you must enter "msconfig". In the window that opens, you need to check if iTunes and QuickTime are in the autorun list. We also check if there are services "AppleMobileDevice" and "Service iPod". If necessary, set up their autorun, and then restart the computer.
• Disable your antivirus and firewall.

Errors -9800, -9812, -9815, -9814

Cause of occurrence:

• Errors occur if the system time is different from the time in the iTunes Store.

• Set the current time in the system. We recommend that you synchronize the date and time with Apple's servers.

Now you know how to fix iPhone and iTunes errors. Dear iРhone owners, if you yourself could not solve the problem that bothers your iPhone, write to us by e-mail [email protected] website or online chat and our specialists will be able to help you.

Sometimes, when restoring, updating and syncing iPhone, iPod Touch and iPad, unknown errors appear in iTunes, and you cannot perform the necessary actions with the iOS device. In our guide, you will find the error decryption and possible solutions for its elimination.

Errors that occur during the recovery / update and synchronization process can be both software and hardware-related problems in the iPhone, iPod Touch and iPad: some are easy to fix (restarting the computer or changing the USB port), others require hardware repair.

ITunes errors occur when:

• , iPod Touch and iPad with iTunes;

ITunes error classification

1. Communication Problems (Network Errors)
   ITunes Errors: 17, 1004, 1013, 1638, 3014, 3194, 3000, 3002, 3004, 3013, 3014, 3015, 3194, 3200.
   Also, notifications may appear:
   • "An error occurred while downloading the software."
   • "The device is not supported for the requested build."

   These errors and warnings appear when there is a problem connecting your computer to an Apple update server or device.

2. Problems with security software settings (firewall, antivirus, firewall)
   ITunes Errors: 2, 4, 6, 9, 1000, 1611, 9006, 9807, 9844.
   These errors are caused by antivirus, Windows firewall, or firewall blocking connections to Apple servers.
3. Problems with the USB connection of the device
   ITunes Errors: 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650, 2000, 2001, 2002, 2005, 2006, 2009, 4005, 4013, 4014, 4016, "invalid response", re-request to recover from its completion.
4. Hardware problems
   ITunes Errors:(-1), 1, 3, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 53, 56, 1002, 1004 , 1011, 1012, 1014, 1667 or 1669.
   They occur in case of hardware malfunctions with the iPhone, iPad and iPod Touch: with a modem, with a Wi-Fi module, a power connector, a battery, and so on.

Common ways to fix errors in iTunes

Most of the errors in iTunes can be fixed by yourself:

1. Remove or terminate programs on your computer that might be blocking iTunes from connecting to Apple's update server.
2. Disable security software while restoring or updating iPhone and iPad.
3. Use an original USB cable to connect iOS devices to your computer. Otherwise it is possible. Try replacing it.
4. ... On a stationary computer, use the USB ports located on the motherboard. It is not recommended to connect an iPhone or iPad to the USB ports on the multimedia keyboard, USB hub or on the front panel of the system unit - errors may occur when connecting the device.
5. Completely uninstall iTunes and all its components using the "Aninstaller", Uninstall Tool (for Windows), for example. Then install the latest version of the program.
6. Restore / Refresh iPhone / iPad on another Windows or Mac computer.

The table below deciphers all known iTunes error codes when restoring, updating, syncing, and downloading content from the iTunes Store, and provides possible solutions.

ITunes error guide and how to fix them

Error number	Most likely cause	Recommended solution
Error number	Most likely cause	Recommended solution
1	The firmware is not supported by the device or the iTunes version is out of date	Make sure that you are using the firmware specifically for your device model and
2	The firmware is recognized, but assembled and packaged incorrectly and therefore cannot be used. Occurs when working with custom firmwares with hacking and unlock that use bad ASR Patch (The problem is relevant for Sn0wBreeze versions below 1.7)	Use a different firmware
3	Problem in the operation of the modem part of the device
4	iTunes cannot connect to Apple service servers	Third-party software may be blocking ports on your computer and preventing iTunes from connecting to Apple's servers. Check the settings in the hosts file in / windows / system32 / drivers / etc / for the presence of records of the form "xx.xxx.xx.xxx gs.apple.com". If the line is present, place a # sign in front of it and save the changes. Try again
5, 6	It is impossible to install the firmware due to damaged boot logos, or because the device is turned on in the wrong service mode (for example, if the firmware is designed for DFU Mode, and you are trying to recover through Recovery Mode)	if it doesn't help - create your own firmware or download another
8	The firmware is not supported by the device (for example, you downloaded the firmware for the wrong generation of the device)	Download the firmware supported by your device model
9	Kernel panic in an iOS device when working with firmware. Usually occurs when the data transfer via the USB cable is interrupted, or when the firmware is incompatible with the selected recovery mode	Restore the firmware via DFU Mode. Check the mechanical connection of the device to the computer. Plug the cable into a different port or replace the USB cable
10	Incorrectly assembled custom firmware due to which the low-level LLB loader was damaged or completely missing
11	A number of files required for downloading were not found in the ipsw-file of the firmware	Create custom firmware yourself, or upload another custom firmware
13	Problem with USB cable or 30-pin (lightning) connector, or trying to install iOS beta from Windows	Replace the standard cable or change the USB port. Disable USB 2.0 support in the computer BIOS
14	During the flashing process, a violation of the integrity of the ipsw file of the firmware was detected	Disable antivirus software, disable firewall, change USB cable or connect your iOS device to a different port on your computer, download a different firmware
17	Upgrading from one custom firmware to another custom firmware	To upgrade to custom firmware, use recovery mode () or firmware update mode (DFU Mode)
18	The iOS device media library is damaged	In most cases, only a flashing will help.
19	"ITunes could not sync to iPhone '[iPhone name]' due to an unknown error (-19)." The error occurs after updating iPhone 3G, iPhone 4 to a later version of iOS during backup while syncing iPhone with iTunes.	Uncheck "Automatically sync if iPhone is connected" in the "Overview" tab under "Devices -> Connected Model" in iTunes, remove and connect the iPhone. Then sync again. If the error repeats, you need to restore the device to a new firmware, before that, create a backup in iCloud so that after recovery you do not lose user data.
20	Device is included in Recovery Mode instead of DFU Mode	Turn the device into DFU Mode
21	DFU error occurred during jailbreak. Error 21 occurs due to hardware problems (dead battery, low battery).	To enable the device in DFU Mode, use the Pwnage Tool, sn0wbreeze or redsn0w utilities. If the above measures do not help, you should fully charge the battery, if this does not help, the device battery will need to be replaced.
23	Can't read device IMEI or MAC address (at least iTunes can't do that)	If the problem persists on other firmware versions, there is most likely a hardware problem.
26	Incorrectly assembled custom firmware and, as a result, an error occurred when accessing NOR memory	Create custom firmware yourself, or upload another custom firmware
27, sometimes 29	Looping error in iTunes 8.0 to 9.1	Update iTunes to version 10 or later
28	Mechanical damage to the bottom cable or dock connector in the device	Contact an Authorized Service Center
29	Hardware problem with battery, bottom ribbon cable, or power controller	Contact an Authorized Service Center to replace the battery, ribbon cable, or power controller
31	Unable to take the device out of DFU mode. Most often occurs due to hardware problems	Contact an Authorized Service Center
34	Insufficient hard disk space to install software	Free up space on the drive where iTunes is installed
35	Incorrect iTunes folder permissions on Mac OS X	Launch Disk Utility and restore access rights. (in terminal.app, enter the command: sudo chmod -R 700 / Users // Music / iTunes / iTunes Media, where is the username)
37	Low-level bootloader (LLB) in the firmware does not match the device model	Create custom firmware yourself, or upload another custom firmware
39, 40, 306, 10054	No access to activation and signing servers	Turn off Windows Firewall and antivirus programs.
54	Software glitch while transferring data from device. In most cases, it occurs on unauthorized computers or when transferring compromised applications	Delete "old" backups. Deauthorize your computer in the iTunes Store (Store menu in iTunes) and try again
414	Age limit for downloaded content	In yours, change the year of birth (in iTunes, go to Store -> View My Account)
1002	Unknown error while copying firmware files to device	Repeat the flashing procedure
1004	Temporary problems on Apple servers (not received from the server SHSH hashes for the device)	Repeat the flashing procedure later
1008	Apple ID contains invalid characters	Change your Apple ID without using prohibited characters. Try not to use anything other than Latin letters and numbers in your Apple ID
1011, 1012	Hardware problem with the modem part of the iPhone or iPad	Try it. If the error persists, contact the service center.
1013-1015	ITunes Attempt to Downgrade Modem Version in iPhone / iPad	The flashing was successful, but the iPhone / iPad cannot boot to iOS on its own with a downgraded modem firmware. In the TinyUmbrella utility, use the "Kick Device Out of Recovery" feature
1050	Apple activation servers are temporarily unavailable	Try to activate your device later
1140	Problem syncing photos from iPhoto on Mac OS X	Delete the iPod Photo Cache folder (in the context menu of the iPhoto library file, select Show Package Contents and delete the
1394	Damage to system files in the device as a result of unsuccessful jailbreak	Restore the device and repeat the jailbreak procedure
1413-1428	Error while transferring data via USB cable	Check the USB connection of the device to the computer, cable integrity and the good condition of the USB port. Change port
1430, 1432	Device not recognized	May indicate a hardware problem. Change the USB cable, connect the device to a different USB port, connect the device to another computer
1450	Can't make edits to iTunes library file	On Mac OS X, restore permissions, on Windows, check the owner and permissions of the iTunes library folder
1600, 1611	Recovery to custom firmware is carried out in DFU Mode, although it should be done from Recovery Mode	Enter your device into Recovery Mode and try again
1601	iTunes cannot get full access to the device	Disable all background processes, change USB port or USB cable, reinstall iTunes
1602	iTunes could not detect the device while preparing to update	Check the hosts file for entries like "xx.xxx.xx.xxx gs.apple.com", if any, comment them out (insert the "#" symbol before the line). Disable all background processes, change USB port or USB cable
1603, 1604	Trying to restore a device without jailbreak to custom firmware	Run on current firmware. Please note: jailbreak using Spirit and on the JailbreakMe website is not complete and also leads to similar errors.
1608	ITunes components are damaged	Reinstall iTunes
1609	The version of iTunes to work with your device is outdated	Update iTunes to the latest version
1619	iTunes cannot with the device in DFU mode, in normal mode it successfully recognizes it	Update iTunes to the latest version
1644	Third-party programs are accessing the firmware file	Close all programs running in the background, turn off firewall and antivirus, restart your computer
1646	iTunes could not recognize the device in active mode	Reboot iOS device, restart iTunes
2001	Mac OS X driver problem	Update Mac OS X to the latest version
2002	ITunes access to the device is blocked by other system processes	Close running programs, disable antivirus, restart your computer
2003	USB port operation problem	Connect your device to a different USB port or a different computer
2005	Damaged USB cable	Replace cable
3000, 3004, 3999	No access to the firmware signing server	Access is blocked by a third-party application, disable firewall and antivirus
3001, 5103, -42210	iTunes cannot download videos due to hashing errors	Update iTunes, locate and delete the "SC Info" system folder ( Windows 7: ~ \ Documents and Settings \ All Users \ Application Data \ Apple Computer \ iTunes; Mac OS X: ~ / users / Shared / SC Info)
3002,	Unable to request a suitable SHSH hash from the firmware signing server. The error occurs if iTunes redirects to the Cydia server is configured in the hosts file manually or using TinyUmbrella, but the server does not have hashes saved for this firmware	Close TinyUmbrella and remove (comment out) from the hosts file the line like "xx.xxx.xx.xxx gs.apple.com"
3014	Apple activation server does not receive a response for too long	Restart your computer, force refresh your internet connection. If the error occurs already during the recovery process (the status bar fills up on the device screen under the logo), download and install Hotspot Shield. Run the program and try to restore again.
3123	iTunes can't rent videos	Deauthorize your computer in iTunes and log in again
3191	QuickTime components damaged	Reinstall QuickTime and its components
3195	SHSH digital certificate corrupted	Retry device recovery via iTunes
3200	Necessary images are missing in custom firmware	Create custom firmware yourself, or upload another custom firmware
4000	Conflict with other connected USB devices	Try unplugging all USB cables from your computer except keyboard, mouse and iOS device
4005, 4013	Critical error while updating / restoring	Try to restore the device in DFU mode, preferably using a different USB cable
4014	The device was disconnected from iTunes during a restore or update. iTunes can't put iOS device into recovery mode	Perform recovery / update on a different computer and / or with a different USB cable.
5002	ITunes Store Error: Unable to Make Payment	Check your credit card information
8003, 8008, -50, -5000, -42023	Unable to recover file download from App Store or iTunes Store	Clear the contents of the "iTunes Media / Downloads" ( Windows 7: ~ \ Users \ Username \ Music \ iTunes \ iTunes Media \ Downloads)
8248	iTunes plugins incompatible with the new version break the program	Remove installed iTunes plugins. Often the problem is related to the Memonitor.exe process, terminate it
9006	Problem uploading firmware to iTunes	Disable firewall and antivirus, download iOS manually
9807	ITunes is not communicating with the digital signature verification server	Disable firewall and antivirus
9813	Damaged or invalid Keychain certificates on Mac OS X	Clear the Safari cache (menu "Safari -> Reset Safari")
11222	Waiting limit for connection to iTunes services exceeded	Disable firewall and antivirus, update iTunes, re-sign in with your Apple ID in the iTunes Store
13001	Irreversible damage to the system file of the iTunes library	Reinstall iTunes or delete the iTunes Library and .itdb files in the iTunes folder
13014, 13136	The system is loaded with processes that prevent the normal operation of iTunes	Close background applications, disable firewall and antivirus, restart your computer
13019	ITunes library error when trying to sync	Check your iTunes library for damaged or incompatible files
20000	ITunes conflict with the Windows graphical shell	On Windows, enable the default skin
20008	ITunes conflict with TinyUmbrella	Update TinyUmbrella to the latest version and restart your computer
-1	Critical modem error	Occurs when updating iPhone without upgrading the modem firmware. Use or to get the iPhone out of Recovery Mode. If the utilities do not help, the problem is hardware and the iOS device needs to be repaired at an authorized service center.
-35, -39	Unable to download music from iTunes Store	Update iTunes to the latest version, re-sign in with your Apple ID in the iTunes Store, turn off firewall and antivirus
-50	ITunes no connection with Apple servers	Update iTunes to the latest version, re-sign in with your Apple ID in the iTunes Store, disable firewall and antivirus, reinstall iTunes and QuickTime
-3198	The integrity of the downloaded files is violated	Retry downloading content via iTunes
-3221	Invalid permissions on iTunes program file on Mac OS X	Run Disk Utility and restore permissions
-3259	ITunes Store connection timeout exceeded	Check your internet connection
-9800, -9808, -9812, -9814, -9815	ITunes Store Purchase Time Error	Set the correct date and time on your computer
-9843	Downloads from iTunes Store blocked by security	In iTunes, sign out of your account, restart iTunes and sign in to the iTunes Store again with your Apple ID
0xE8000001, 0xE800006B	The device was disconnected unexpectedly	Disconnect the device from the computer, restart iTunes and reconnect the device
0xE8000013	Error syncing iOS device with iTunes	Re-sync
0xE8000022	Corrupted (irreversibly) iOS system files	Recover your device
0xE800003D	Incorrect access rights to the settings files of the cellular operators (Carrier Bundles)	If the iOS device is jailbroken, correct the access rights to the settings files of the cellular operators (on iPhone / iPod Touch / iPad: / System / Library / Carrier Bundles), delete all Carrier Bundles of the operators, restore the device
0xE8000065	An error occurred while flashing the device to a custom build of iOS. As a rule, this error occurs when working with firmware collected in sn0wbreeze	Restart your computer, try again, if unsuccessful, create the firmware again
0xE8008001	An attempt was made to install an unsigned (cracked) application. Occurs when installing applications on a jailbroken device	Install AppSync from Cydia for your iOS version
0xE8000004 (iPhone 4)	The error occurs most often when activating the iPhone 4.	It is solved with the help of a tied downgrade to the GeekGrade_IPSW firmware followed by loading from Boot_IPSW into redsn0w. The whole procedure is described in

iTunes (Aityuns) is a stable and reliable program, and therefore many users who first encounter an error of this utility are not a little surprised. Unfortunately, no program is immune from crashes, but, fortunately, in the case of iTunes, in most cases there is a way to quickly fix this or that problem, unless it is, of course, some unknown error. The fact is that all sorts of bugs that iTunes can "please" have been classified by Apple engineers, assigned numbers and guides on how to fix them.

This article will explain why you get error 54 in iTunes and how to get rid of it.

Error 54 appears when certain problems arise with the synchronization of iTunes and an iOS device and in the overwhelming majority of cases is software, not hardware. So take it easy, most likely nothing is broken for you, and you can get rid of the error yourself - just follow our guides and you will succeed. However, before proceeding with our recommendations, make sure that you are not trying to synchronize a very large amount of information at once - try to exchange files in parts, and, perhaps, errors and trail will disappear.

Error 54: elimination

So, error 54 interrupted your work with iTunes, this happened (with a probability of 99.9%) at the time of an attempt to synchronize this or that content using a utility between a PC and an iOS device. You are presented with an error message “Can't sync iPhone [ device name]. An unknown error has occurred (-54). " The first and easiest measure to fix it, which is recommended, including on the Apple support page, is to click "OK" in the pop-up window - quite often this action helps the synchronization continue quietly.

First aid

If this "trick" does not work, we carry out the following - also a very simple instruction - restart iTunes and reboot the iOS device, and then perform another synchronization attempt.

Merging Content in the iTunes Media Folder

The error is still preventing you from syncing your files? Moving on.

If this is not the first time you have been working with iTunes, then you know that in order to transfer content from a PC to an iOS device, you first need to execute the command "Add file to the library ...". With the help of this very library, the program organizes your files in a special iTunes Media folder and, let's say, gets permission to work with them. But sometimes, due to software glitches and / or incorrect actions on the part of the user, library files are stored in several locations, which often leads to error 54. To merge files in iTunes Media:

An important point! If you are trying to transfer purchases from the iTunes Store to an iOS device through the program, and you are annoyingly bothered by error 54, perhaps you would be better off trying to download them directly from the device itself - for this, open the "iTunes Store" application on your iPhone / iPad / iPod, Tap the "More" section, then "Shopping" and click on the icon with the "cloud".

Quit iTunes

Is error 54 still in place? Then we try to deauthorize - or, in other words, log out of our iTunes account:

Now we go into the account again, and check if the error has disappeared:

Removing old backups

Deauthorization didn't help? Moving on. You have probably already backed up information stored on an iOS device using iTunes more than once. Each time you create one, iTunes does not update the old copy, but creates a new one, over time they accumulate, which can cause errors of one nature or another. Therefore, it is advisable to get rid of them from time to time, but if you are faced with error 54, then this is not just desirable, but necessary:

Eliminate software conflicts

If all the above measures did not help you fix the error, then most likely the matter is in software conflicts. As a rule, such conflicts arise if some program has not been updated in time and / or security programs have identified iTunes as a suspicious utility. Let's figure out in order what to do in either case.

Software Update

First of all, let's update everything that is outdated.

Disable security software

If the updates did not help, we take the last "desperate" step - turn off the antivirus and / or firewall. Do not worry! We will not force you to work without security programs, the main thing for us now is to check whether the problem is in them or not. If, when you disable the protective utilities, the error disappears, then most likely iTunes has somehow got into suspicious programs and you need to transfer it to the trusted ones. Sometimes this measure does not help, then we recommend updating your security software. If the update does not help, you will need to remove them completely and reinstall them.

Well, as a last resort, if the error appears after reinstallation, we advise you to simply turn off the antivirus and / or firewall at the time of synchronization.

Instead of a summary: if all else fails

Well, that's the end of the troubleshooting for error 54. We hope you managed to "defeat" her. Otherwise, we recommend contacting Apple Support. If the correct solution is not found there, then, probably, the reason for the error is hardware in nature - perhaps the iOS device is to blame, perhaps the PC. One way or another, in this situation you will have to contact the service center, unless, of course, you are 100% sure that you can handle the repair yourself. By the way, to check who is to blame - a PC or an iOS device, try to synchronize with another computer - if the error is in place, it is the apple that is to blame, otherwise - the PC.

Manually editing the Windows registry to remove invalid Error 2 keys is not recommended unless you are PC service professional. Errors made while editing the registry can cause your PC to malfunction and cause irreparable damage to your operating system. In fact, even a single comma in the wrong place can prevent your computer from booting!

Because of this risk, we highly recommend using a trusted registry cleaner such as WinThruster [download] (Developed by Microsoft Gold Certified Partner) to scan and repair any Error 2-related registry problems. Using a [Download] registry cleaner can automate The process of finding invalid registry entries, missing file references (like the one causing your %% error_name %% error), and broken links within the registry. Before each scan, a backup is automatically created, allowing you to undo any changes with one click and protecting you from possible damage to your computer. The best part is that fixing registry errors [Download] can dramatically improve system speed and performance.

Warning: Unless you are an experienced PC user, we do NOT recommend manually editing the Windows Registry. Incorrect use of Registry Editor can lead to serious problems and require you to reinstall Windows. We do not guarantee that problems resulting from improper use of Registry Editor can be corrected. Your use of the Registry Editor is at your own risk.

To manually repair your Windows registry, first you need to create a backup by exporting a portion of the registry related to Error 2 (eg.Windows):

1. Click on the button To begin.
2. Enter " command" v search bar ... DO NOT PRESS YET ENTER!
3. Holding the keys CTRL-Shift on the keyboard, press ENTER.
4. A dialog box for access will be displayed.
5. Click on Yes.
6. The black box opens with a blinking cursor.
7. Enter " regedit" and press ENTER.
8. In the Registry Editor, select the Error 2-related key (eg.Windows) you want to back up.
9. On the menu File choose Export.
10. In the list Save to select the folder where you want to save the Windows backup key.
11. In field File name enter a name for your backup file, such as "Windows Backup".
12. Make sure in the box Export range value selected Selected branch.
13. Click on Save.
14. The file will be saved with the extension .reg.
15. You now have a backup of your Windows-related registry entry.

The next steps for manually editing the registry will not be described in this article, as they can most likely damage your system. If you would like more information on manually editing the registry, please see the links below.