Some time after the Russians began to consider Crimea theirs, some difficulties arose on the peninsula in various areas of life. This also happened in the field of communications. MTS took over mobile communications. And although MTS also works in Ukraine, Crimean subscribers have various difficulties when using the network.
For example, from August 6, 2014, the Ukrainian operator completely turned off communications for Crimean subscribers. As a result, provoked an unprecedented boom in SIM cards Russian operator. Because of this, cards have become scarce, and prices for them, in some places, have risen several times. Also, one of the frequently asked questions was: “How to call the MTS Russia operator in Crimea?”.
If you now go to the site mts.ru and try to look for the answer to this question, then nothing concrete can be found. And even if you search for keyword“Crimea”, there are no meaningful results. Even when viewing current and archival tariffs, there is no mention of the Crimean peninsula.
Although, if you pay attention to other sources, you can find information about the tariff " Super MTS Crimea”, but it is not on the official website, even in the archives. If you take an interest in this issue in more detail, you can find out that now the code of Crimea is similar to the code of the Krasnodar Territory (+7978). And this means that communication with the Crimea should work, as well as with any other region of Russia.
The inhabitants of the peninsula themselves write that on sale you can find the Super MTS package, which has free minutes for calls (200 minutes), and also allows you to call subscribers located in the Krasnodar Territory and Crimea relatively cheaply. Although many forum users complain about bad connection right on the peninsula. There are negative reviews of the Russians themselves, who came to rest and could not talk normally with their relatives through the MTS operator.
How to call the MTS Russia operator in Crimea
Naturally, if there are problems and questions, I want to immediately contact the operator and solve them. It's easy to do. As for any other region of Russia, you need to dial the numbers 0890 and press the call button. After a successful connection, follow voice instructions and press desired buttons to get to the required subsections voice menu. If you have a smartphone, you must activate numeric keypad(often it is hidden under the words "open the set"). And then do everything in the same way.
How to call the MTS Russia operator in Crimea from a landline number
If, for some reason, it is not possible to call the MTS Russia operator in Crimea with mobile phone, in which the SIM card of this operator is installed, you can do this from a landline number or even from a mobile number of another cellular operator. To do this, dial the number 8 800 250 0890 and wait for the connection.
Despite a number of reviews about the inability to contact the MTS Russia operator, most subscribers still manage to get through and get answers to their questions. In addition, you need to remember that if some amounts are debited from your account, you need to check which paid services you have connected. This can be done through the official website of MTS, or by calling the MTS Russia operator.
Ever since the operator MTS Russia began to fully function in the Crimea, its subscribers began to have new problems and issues that, of course, need to be addressed. We will talk about them now.
How MTS Russia communication was introduced in Crimea
When MTS Ukraine stopped servicing subscribers in Crimea, the inhabitants of the peninsula immediately began to buy Russian SIM cards, thereby causing a big stir. At that time, it was necessary to pay only 50 rubles for the MTS Russia SIM card, and at the same time, 50 rubles available for use were already credited to the account of the received number. True, when buying it was necessary to have a citizen's passport Russian Federation, which became a serious snag for many Crimeans.
And given that resellers offered prices for starter packages 8-10 times higher than market prices, this forced potential subscribers to look for other ways to get out of this situation. It was quite obvious to try to get through to the MTS Russia operator from the Crimea, but not everyone knew how to do this.
To get through to the MTS operator, being in Sevastopol, Simferopol or any other city of Crimea, you do not need to have any supernatural knowledge, since everything is carried out as easy as shelling pears. The call is made as follows:
- Dial number ;
- Select the desired region;
- Go to the menu under the number 3.
- In this way, you can find out from the operator all the questions you are interested in.
Tariff conditions MTS Russia in Crimea
Subscribers who switched to Russian SIM cards on time received quite pleasant tariffs within the framework of Super MTS. The tariff provides for the following conditions:
- Free minutes (in the amount of 20 daily) for calls to Home region;
- 3 rubles per minute of calls to any mobile numbers all around Russia;
- 2.5 rubles per minute of conversation with Ukrainian MTS subscribers;
- Any other numbers of Ukrainian operators or landlines can be called for 9.5 rubles per minute.
The home region refers to calls within the Crimea, Sevastopol, and also the Krasnodar Territory. The Krasnodar Territory is included here solely for the reason that SIM cards with belonging to this region are sold to residents of Crimea.
Every Crimean resident who has changed his old sim card on MTS Russia, could encounter the fact that initially it did not function. Someone immediately tried to recruit an MTS Russia operator, but all attempts were in vain. Therefore, if you are now faced with this problem, pay attention to the conditions indicated on the starter pack.
To enable tariff service, as well as the start of using a SIM card, you need to activate it. To do this, use the USSD code *111*0887#.
Use of MTS services in Crimea
It is quite obvious that the vast majority of newly minted MTS Russia subscribers need a kind of educational program on short numbers and codes, thanks to which they check various services, account balance, etc. Therefore, we have prepared a small memo for you, which is recommended to keep. Remember:
- To check the account dial *100#;
- To check the remaining minutes, messages, and batch MB GPRS traffic dial *100*1#;
- If you have connected the services "Credit" or "On full confidence”, the conditions of which we have already discussed in our other articles, debt verification for them is carried out with using USSD code *100*3#;
- For information about activated paid services dial *152#;
- To send a callback request, dial *110*subscriber's number#.
Here, in general, and all the main nuances that the subscriber should know about cellular network MTS of Russia, living in the Crimea.
After the annexation of Crimea to the Russian Federation, Russian cellular communications began to operate on its territory, respectively. Residents of the Crimean peninsula should know the number of the MTS Russia operator in order to contact him free of charge and quickly. To do this, you need to follow a few simple steps:
- You can call the MTS operator from your mobile phone at 0890; the voice menu will turn on. This operation can also be performed via landline phone by dialing 88002500890.
- If you do not want to listen to promotions and tariffs, press "0", and you will immediately be switched to the communication line with the operator; this is the most fast way. This service available after each introductory information about rates and offers. As soon as informing is over, the user can click "Return to the main menu", "To an earlier tab" or connect a consultant.
- It is important to know that before a direct connection will be offered hot topics. For example, by financial matters you will be connected to an appropriate specialist; the issue will be resolved quickly and efficiently.
- Service quality is the face of the company. That is why conversations with representatives of communication are recorded for analysis and improvement of service, and also as a control of operators, because they must follow the exact form of communication.
Tariffs in Crimea for communication, Internet and abroad
If you do not know how to call the MTS Russia Crimea operator, first call help desk your network. On the territory of the peninsula after the connection of the Russian mobile communications there is only one tariff - "Super MTS Crimea". That is why there is no need to choose from dozens of offers; Everything you need is included in one package. Let's take a closer look at all the advantages of this choice.
First of all, what catches your eye is the Krasnodar numbers (+7978). It is due to the fact that the company is fixed in this city, where the head office is located. If you need to contact the operator, support service or dial hotline, their number is: 8 800 250 0890. All required numbers and short information are located on reverse side tariff plan that each new subscriber receives.
The tariff offers on a basic basis:
- 20 minutes within the network;
- sending and receiving SMS/MMS;
- high-quality 3G coverage;
- tariffication of traffic by volume or payment for a day.
If you do not have enough minutes, you can connect unlimited. It costs 1.5 rubles per day and is removed only upon use. To quickly order it, send an SMS with the text 868 to number 111. The key combination is as follows: *111*868# and call. During the day (usually after 10 minutes), the tariff will be connected, and the corresponding SMS will come.
Using the official portal
View all necessary information about mobile communications in this region is also available on the official website of the company. You can find it on request: "MTS Russia Crimea, official website." This resource has everything you need to:
- block/unblock number;
- find a lost phone;
- find out the details of the tariff;
- see promotions, discounts, etc.;
- find the nearest communication towers;
- leave feedback;
- open MTS operator chat and support.
On the site, you can immediately ask everything that interests you: how to call the MTS Russia operator in Crimea, etc. The same specialists work as when calling from a mobile phone. If something is not clear to you, you want to connect new tariffs, etc., contact the chat. If you have registered on the official portal and confirmed the data via mobile, additional services are available (for example, synchronization phone book, which is very convenient in case of loss of the phone or SIM card). All you need is to go to the site using the specified login and password, click "Synchronization" and you're done. For convenience, the lost number can be linked to new sim card. You will need a little information: number, balance, 3-5 frequently called contacts, activation date, date last call. Information, except for contacts, can be indicated approximately, no one, of course, records actions every minute.
Publication date: 06/27/2016
Since 2015, two cellular operator, and all of them, one way or another, are related to the MTS company: MTS-Russia and K-Telecom (WinMobile). Moreover, their terms of service, services and tariffs differ significantly. At the time of purchase starter pack You need to be very careful not to overpay later.
Many users are wondering: how to call the MTS Russia operator in Crimea?
On the territory of the peninsula tariff plan"Super MTS", subscribers of the Crimea and the Krasnodar Territory can freely use this tariff. To obtain full package services "Super MTS", you need to activate the option using the following combination: *111*0887#.
If you plan to make calls outside the Crimean peninsula, it is advisable to connect additional service"MTS Russia 100". It can also be beneficial for those who talk a lot on the phone. Unlike the previous tariff, this option for a minor subscription fee provides very favorable conditions. You will get a hundred free minutes for calls (per day) with all MTS Russia users and one hundred additional minutes for calls in the Krasnodar Territory and Crimea. If the limit is reached, for each additional minute of the conversation, payment will be charged according to the standard tariff. It is worth noting that if you have just purchased a SIM card and want to connect any services, you need to make several calls to "activate" your number.
In case these actions do not bring results, you can call the MTS operator in the Crimea. To do this, you need to dial 0890, listen to the information previously recorded on the answering machine, and select your region (most likely, you will need to press the buttons in the following sequence: 5 or 2, then 0). As a rule, the connection with the operator occurs within 10 minutes, but sometimes you can wait several hours while waiting for a response. After the operator has answered you, ask to connect the services you are interested in manually and in no case do not agree to the offer to do everything yourself. By the way, you can also ask to disable unnecessary services.
How to call the MTS Russia operator in Crimea?
Fortunately, in order to get information about your number (promotions, tariffs, etc.), you do not always need to contact the operator for help. cellular communication. Let us consider in more detail the list of MTS service numbers:
Disabling the service “I have a call”, which can sometimes be useful, but still it is paid - * 111 * 38 #;
Deactivation of the standard Internet "Minibit" (connected by default) - * 111 * 62 #;
Disabling the "GOODOK" option (it is activated after a week of using the SIM card, so at first you may not notice it) - * 111 * 29 #;
Remaining free minutes — *100*1#;
Contact center "MTS Russia" - 8-800-250-0890;
List of services treated for the gadget - *152#;
Checking the current account - *100#.
In addition, we can say that Internet tariffs and other services can be connected automatically, so it’s better to call the operator right away and turn off all unnecessary options.
What to do when problems arise?
From time to time, messages appear on the forums: “how to call the MTS Russia operator in Crimea?”, “The service has not been connected”, “money has disappeared from the mobile account”. Usually, similar situations resolved by calling contact center companies (8-800-250-0890). It happens that there are difficulties with dialing to the operator, and you can wait a long time, but do not worry. In most cases, the company returns the money back to the account.
When you try to call the MTS operator, you understand that the company has provided all the options in order to limit the possibility of a “live” conversation between the client and the operator to the maximum. Many issues are resolved when visiting the MTS website or when receiving information from an autoinformer. Sometimes you find yourself in a position where you need to call the number of the MTS operator and only a living person can delve into the problem, but the robot cannot do it. This is where the need for face-to-face communication arises.
How to call a "live" MTS operator
If you have already tried to contact the MTS operator, then you may have come to the disappointing conclusion that this is not easy to do. However, there are options to call the hotline and talk to a support person, although you will have to be patient and wait for the connection:
"Call to official phone operator for MTS subscribers" As a client of the company in Russia, Uzbekistan or Belarus, you can call two free numbers 08460 or 0890 .
To get a connection with a support agent, wait for the voice menu and press the button 2 , after 0 . You will be connected to the operator, but you have to wait a while. But if you really need it, be patient.
