Apple support phone number. Official technical support for Apple Pay in Russia

Apple has provided its users with a convenient and prompt support service. Having any product of the company, you can dial a support service from an iPhone and ask a variety of questions: from the order of operation of certain keys and buttons to the order of settings for certain functions. You can also learn about the new properties of the company's products. In addition, you can register a product, have your device repaired, or complain about bad service. The company is interested in ensuring that its customers always have convenient and high-quality equipment that can compete with other flagships, and therefore pays the lion's share to customer service issues.

To contact a representative of the company, you can go to https://support.apple.com and directly contact a specialist via online chat. If it is convenient for you, you can leave your phone and the operator will call you back at the appointed time. If you have several questions, the expert will readily answer all of them and offer available solutions. The service is available to its customers at any time of the day in different countries.

Also, if you are in Russia, you can call the single free Apple hotline number in the Russian Federation at any time: phone number 8 800 555 6734.

If you are a resident of Moscow or the Moscow Region, then it is possible for you to quickly get through to the multi-channel support telephone number: 8 495 580 95 57 at the rate applicable to your telephone operator.

Why do you need a hotline service?

By the way, if your Apple device is broken, you can leave a request for repair of your iPhone, iPad or Mac computer in the support service. A specialist will contact you as soon as possible to resolve your problem and help you contact an authorized Apple center near you. After all, one of the main principles of the company's work is trust in it and user support.

If you are interested in information about Apple products and the details of its purchase, as well as operating warranties, the Apple Online Store is at your service, where you can order and receive software, interesting accessories, and necessary equipment at any time. To purchase, please call 8-800-333-51-73 available from 9:00 to 21:00 on weekdays.

Apple has a wide network of service centers around the world and on all continents. So, going to any company's technical support site, you will find an interactive map of countries with addresses and phone numbers, chats for communication in the place where you are now. Support is provided by company specialists who will be able to communicate with you in a language you understand.

If you decide to call for a broken device, support will be provided faster if you first find the serial number of your device, as this will help to optimally connect you with the right support specialist.

If the need arises, there is also a convenient online support request, after which an expert will contact you.

What else can you find in the support service?

In the support service from specialists, you can find out about additional services, as well as find out if your iPhone or tablet is still under warranty by first entering the serial number of the device. The AppleCare Protection Plan provides phone support and access to optional Apple maintenance services.

The main feature of the AppleCare Protection Plan program is that it provides additional rights for all users: additional service maintenance, universal support, maintenance of the software product. The AppleCare Protection Plan provides up to a 3-year hardware warranty, which in turn is cheaper than the cost of spare parts and work performed by experts authorized by Apple around the globe.

Products covered under the AppleCare Protection Plan include Mac computers, RAM modules, accessories, batteries, disk drives, and AirPort4 devices.

Often, customers call the service because they need help - they forgot the password of their iPhone, iPad or iPod touch, and even worse when the device is locked.

If you have a problem, for example, you lost your iPhone, it was stolen from you, or you found someone else's iPhone, in addition to contacting the police, you can report this to the service and technical support will help you block your data based on the serial number of the iPhone ID or find the owner of the smartphone. There you will also be told about the capabilities of the Find My iPhone function for Apple devices.

Apple products, like no other device, are accompanied by a strong support service even after the sale. It offers users an extensive network of service centers around the world, a huge application store (often free), various specialized communities, etc. What types of assistance can the consumer expect?

Guaranteed Help

As for iPhone support, they are covered by free technical support over the phone. It is provided for three months from the date of purchase of the phone (which is why it is important to keep the receipt and the original box). The help of the service consists in: accompanying in case of difficulties with setting up, installing the system and applications, connecting iPhone to other devices. It is more of a consulting service, because users are provided with recommendations for troubleshooting the listed problems when using a new iPhone. There are no restrictions on the number of calls - call at least ten times a day.

Such technical support for the iPhone (and other devices) throughout Russia is available by calling 495-580-95-57. Calls and remote diagnostics are not paid (during the above period after purchase).

Therefore, before seeking advice from the service, make sure that you are still eligible for it. Follow the link to a special resource - checkcoverage.apple.com/en. Before doing this, do not forget to look at the serial number of the phone. It can be found either on the packaging sticker or in the settings of the iPhone itself (in the device information section).

The terms for providing free technical assistance by phone indicate that carriers that are partners with Apple can also consult customers - when selling iPhone through their network of stores.

On the territory of the Russian Federation, this service is supported by Beeline and Megafon. The company's attention to people with special needs deserves special praise. This provides for special settings for communicating with services for visually impaired people. The American office even has a separate line, especially for users with hearing and vision problems.

Alternative accompaniment

Another option for getting help is to contact the operator directly by calling the number in Russia: 8-800-333-5173 - the customer support service of the regional App Store.

Calls are accepted only on working days - from 9.00 to 21.00. Here you will receive advice on the availability of the device of interest, the period of its delivery, you can place an order, etc.

When, for some reason, you cannot make a call to the specified number, you can use the tips of the technical service: https://getsupport.apple.com/. In a large list of topics, you can find a detailed description of the most common phone problems (as well as other Apple devices) and how to fix them.
If there are no solutions to your problem in the list, send a request to the support service. Try to state the essence in as much detail as possible so that the company's specialists can quickly find out its cause and contact you as soon as possible. You can leave a request at the link: https://getsupport.apple.com/GetproductgroupList.action?locale=ru_RU, sending your email or phone number to get in touch for details.

Communities

Do you speak English at a decent level? You can also visit the Apple Support Communities. In it, users in real time discuss with each other the problems that arise with the iPhone, share their findings with others on their solution, consult with company representatives. Here you can learn a lot of useful tips, and immediately put them into practice, without tedious correspondence with services. In the service, the correspondence is divided into subsections (applications, Internet, camera, calls, etc.) to make it easier to find the information you need.

The information presented in the community will also be of interest to developers of hardware, applications or accessories for the iPhone. You can get a lot of ideas to improve its performance or improve ease of use.

A good assistant and user groups for Apple products is appleusergroupresources.com. In them you can find like-minded people all over the world. Share the features of using iPhones in different parts of the world. And this is important, given some restrictions imposed at the state level in a number of countries (in the UAE, for example).

As you can see, it is not at all necessary to cut off the phone of service centers, there are many alternative options for identifying and fixing any iPhone problems. Therefore, even the end of the prescribed three-month period is not at all a reason to be upset. In addition, self-solving problems encourages the owner to learn more about how the iPhone works. A lot of useful characteristics are revealed, which he did not even suspect, and not what he actively used. In any case, visiting the above resources will benefit you.

If there are serious software failures or manufacturing defects, and no advice helps, then you should definitely ask for the help of professionals. And now you know where to go.

If you are faced with a problem related to Apple technology or one of the Apple services, and you could not solve it on your own or with the help of specialists, it's time to ask for support from the company. Learn how to contact Apple technical support in this guide.

Important: Before calling or emailing Apple, make sure your device is still eligible for service and support. You can do this on a special page of the official Apple website, where you need to enter the serial number of the device and click "Continue".

How to Contact Apple Technical Support by Phone

The fastest way to contact Apple Support is by phone. Moreover, it is by phone that you can get advice on the operation of all your devices - the possibility of online chat with company representatives will not be available on all issues.

Apple Support Number: 8 495 580 9557

It should be noted that the line operates only on weekdays, from 09:00 to 20:00 Moscow time.

How to Contact Apple Technical Support Online

It is completely difficult to study all the intricacies of the work of apple technology - there are many products and all have different properties and settings. Therefore, sometimes even advanced users have minor issues that take too much time to solve. In this case, Apple has its own technical support team - you just have to write to her.

It works 24/7, so you can ask for help anywhere at any time of the day. The main thing is that the Internet is stable, because in this article I will consider the fastest and most effective contact option - online chat. You also need to know English, but first things first.

Apple recently updated its support page to make apple.com/support look nicer. Once on the page, scroll down immediately. Our goal is to quickly contact specialists, so feel free to click Contact Support → Get Started.

First you will be asked for the location. The main thing here is to lie a little and choose United States. Well, or Russia in case of complete misunderstanding of the English language. If religious or any other canons do not allow you to do such a trick, then, alas, nothing will come of it - Ukraine is not in the list of countries. By the way, Russian tech support only provides online chat in 1 out of 10 cases, so I highly recommend making friends with a translator.

Then decide in which area you need help. In my case, these are Apple ID settings - I don’t fully understand how to properly share purchases in the App Store with other users, so I select the appropriate item in the next menu. The same operation is suitable for other topics, but not always. Basically, technical support helps to solve non-critical software failures or simply tells you how to properly configure a particular function.

Then you can choose the option of contacting a specialist. Although only one is suitable - online chat. Just click on the icon, fill in the necessary information about yourself and in a couple of minutes its window will automatically open. Wait for the first message from the employee - it's always nice. For example, "How are you today?" or "All problems are solved - and yours will be solved. Tell me what happened."

I have asked for help in the chat for more than 10 times - technical support has always answered clearly and to the point. Another plus of this method is that you can ask a question of interest in a completely inappropriate topic for it. This happens when online chat is not available for a problem of interest - you can simply write about a broken iPhone feature in the MacBook support chat, and a specialist will redirect you to the right person. And wish you a good day.

In some Mac situations, experts may even ask you to download a special program to view your screen. Like TeamViewer, but from Apple and super secure. And the employees will not be able to do anything, only show where to click and what to do. It is very convenient when you don’t understand anything at all - you just follow the prompts and that’s it.

By the way, if this option does not suit you, there is an alternative - through Twitter. Just mention

When attempting to create an Apple ID for their iPhone or iPad, or attempting to purchase any digital product from iTunes, the user may receive an error message "For assistance, contact iTunes support: www.apple.com/support/itunes/ www. Trying to start getting an ID first leads to a similar result, forcing the user to guess as to why the problem is occurring. In this article, I will explain what this error is, what causes it, and how to fix the “Contact iTunes Support for help” error on your PC.

This message looks like this

This problem is international in nature, and is observed in many "Yabloko" around the globe (the English version of the message - "for assistance contact itunes support ..." is found no less regularly).

According to indirect data, the occurrence of this error in most cases is associated with IP filters that are installed by Apple on unreliable IP addresses of individual users (for example, incorrect registration was previously carried out from these IPs with incorrect data entered, there were problems with the payment card etc).

Also, the cause of this error is a standard failure on the Apple servers, which also sometimes happens.

How to Fix "Contact iTunes Support for Help" Error

A solution to the "contact iTunes support" issue might be as follows:

1. Use US data when registering an Apple ID. When the error I'm considering appears, do the following:
2. Open the App Store and sign out of your current account. On the "Selection" tab, go to the very bottom, and, tapping on our login, click on "Exit".
3. We go to the search tab, we are looking for a free application there, for example, let it be “Youtube”. Click on “Get” (get), in the menu that appears, click on “Create Apple ID”.
4. Choose a country United States"(USA). We accept the license agreement by clicking on "Agree".

Enter data for registration:

1. Email(Email). Here it is better to choose the world mail services, let it be Gmail.com (mail from Google).
2. Password(password) - a combination of Latin letters, numbers, and a special character;
3. security info(security information) - here you need to specify secret questions and answers to them (remember both, they may be needed when recovering your password);
4. Specify the date of birth(better than your own or a loved one, so as not to forget if you need to recover your password)
5. In the column " billing information” (information on billing) select the payment method “None”, and tap on “Next”.

Now you need to enter a real US address and phone number. It is better to take some real address from the state of Florida (there are no taxes on purchases made in the "App Store").

Enter the following details, all in English:

1. Street (street);
2. City (city), for example "Tampa";
3. State (state) - FL (Florida);
4. Zip Code (index) - Florida has 32830;
5. Area code (city code) - for Tampa it is 813;
6. Phone (telephone) - the last ten digits are needed.

This data can be taken, for example, by searching Google Maps for some object with the specified data (hotel, university, or something else like that).

After entering these details, you will be taken to the verification screen. Check the email you provided earlier and follow the link from Apple's confirmation email. If your application (in this case "YouTube") starts loading, it will mean that the Apple ID has been successfully created.

Conclusion

In this article, I have reviewed the error “For assistance, contact iTunes support”, and various options for solving it. I recommend that you try the method of obtaining an Apple ID, which I described above, change your IP, and also contact Apple support, which will try to help you fix the dysfunction described above.

In contact with