Talking about collecting mail in my articles, I remembered the nuances of collecting from the GMail mail service. The fact is that it is with this mail service that problems most often arise during the collection of mail. All because of its powerful security, which sometimes reaches the level of insanity :) I, of course, only FOR the high security of any services, but in the case of GMail it sometimes goes beyond all boundaries. For example, we are trying to collect mail from our Gmail inbox, but the process does not go, because Google blocks the connection attempt for no particular reason. Having faced a similar problem several times, I decided to write about the causes, possible variants of the problem and how to solve it.
Problems that often arise when collecting emails from GMail mailboxes and their solution
When collecting letters from any Gmail boxes, very often users encounter an error "The server denied POP3 access for the given username and password".
Below we will analyze 2 main problems due to which such an error can occur and how to fix them.
Of course, such an error can also occur due to an incorrectly entered username and password from the second mail. As trivial as it sounds, make sure you enter this information exactly right!
Problem # 1. POP3 access is not enabled in the connected Gmail inbox
Before digging in the direction of security, you need to make sure that POP access is enabled in your plug-in box in the settings.
To check if POP access is enabled, go to the mail settings (gear-shaped button) and on the Forwarding and POP / IMAP tab, in the POP access section, check the Enable POP for all emails section.
If this function is not enabled there, then you will not be able to connect the box! If POP access is enabled, then look further ...
Problem # 2. Blocking access to connected mail for security reasons Google
As a rule, access to connected mail can be blocked because of the suspicious location from where the second mail is entered and / or because of the suspicious application from where the login is made. Everything would be clear if this system always worked correctly for Google. But very often it happens that access is blocked and a message about blocking access is received on the connected one, while some strange location is indicated (for example, New York) and an unsafe application is reported. Example of a letter:
And this despite the fact that the entrance to the second box is performed exactly from the same computer as in the main one, there is only one location (obviously not the United States), and at the same time, there can be no question of any application, all the more unsafe :) That is. Google can be 100% wrong in the location, as well as in the fact that you are trying to enter the mail through some application.
Several times I encountered a similar problem and in all cases the location was determined incorrectly and no programs were installed on the computer at all, which could somehow change the IP address, which could change the location.
Solution
First of all, if access to connected mail is blocked, you need to:
Conclusion
These are the nuances that can be when setting up the collection of mail from Gmail boxes. The collection process itself is simple, there are no complicated settings, as in any other services, but security is often “naughty”, goes over the edge and causes inconvenience. Hope the information in this article helps someone.
Quick jump to the section:
What should be taken into account when transferring the 1C Reporting service from one computer to another?
How to send to several tax authorities using the 1C Reporting service?
In the event that several directions were opened in the Federal Tax Service, then for a specific report in a certain direction, you need to select it from the submitted declaration.
Large taxpayers have the ability to send reports not directly to the Federal Tax Service, but in transit. At the same time, reporting to three tax authorities. The client connects one of the directions of the Federal Tax Service with different checkpoints. In such a situation, the "Codes" tab of these organizations, namely, in the "Tax authority code" field, the code of the main division of the Federal Tax Service is indicated. As a result, the user will send reports only to the main FTS, while this organization will forward these documents to the rest of the FTS.
Let's configure. Let's connect. Let's fix it. Let's find the error 1c.
How can I send a report to statistics using the 1C Reporting service?
In order to send a report to the Federal State Statistics Service that is absent in the "Regulated reporting" module in 1C, you must do the following:
Find the site of the territorial body of the state statistics service in your region or download the corresponding statistical reporting forms to the folder created on your computer. Using the "Regulated reporting" module of the 1C software, check the box and double-click the left mouse button on the item "Other forms of statistical reporting".
A window will open, in which you need to click on the link "Templates of electronic statistics reports". In the window that opens, you need to find and click the "Download" button. Then specify the location of the directory that holds the reporting forms you downloaded and, having selected the appropriate form, use the "Open" button. At the same time, you need to make sure that the reporting form you have chosen appears in the lists of templates. Then this list can be closed.
Using the “Statistics. Other forms "choose the form you need and confirm your action by clicking" Select form ". In the window that appears, select the line with the desired report and press the "Select" button.
When the reporting form has been completed successfully, you need to go to the "Send" - "Send" menu item.
If you did not succeed, then our specialist can come and.
Let's configure. Let's connect. Let's fix it. Let's find the error 1c.
How can you remove a banner calling to connect to the 1C Reporting service?
If, when using a software product from the 1C developer company, you saw the "Connect to 1C Reporting" banner, but you have already sent an application to connect to this service, then you need to check the status of your application. That is, you need to find out if it is approved. To do this, go to the menu and select "Enterprise" - "Organization". After that, you need to go to the "Document flow" section and use the "List of applications" button. After that, the directory "Applications for connections to electronic document management" will appear. Using this guide, you can find out the results of processing your application by using the "Update application status" button.
Applications of this type are processed within one day after all legal procedures have been successfully completed. At the end of the day, if the application has not yet been processed, you need to contact the company that provides the services of the 1C Reporting service for you, and find out if your application has been sent.
As soon as the application is approved, an account will be created for the 1C Reporting service.
The account is automatically attached to the company. In order to check the existence of an account, you can use the "Document flow" deposit.
If you did not succeed, then our specialist can come and.
Let's configure. Let's connect. Let's fix it. Let's find the error 1c.
What if no responses were received from the Federal Tax Service?
In this case, you need to check if you have created one account in two programs. If this is true, then in this case the answers from the Federal Tax Service could have ended up in the "others" folder.
What to do if, while sending reports to the Pension Fund of the Russian Federation, you see the message "We could not find the directories of the PFR authorities of the recipient of the reporting"?
If you saw such a message, then this may indicate that the code of the territorial body of the Pension Fund of the Russian Federation was incorrectly indicated in the details of the organization.
In order to fix this, you need to take the following steps:
- You need to go to "Enterprise" - "Organization"
- Click twice with the left mouse button on the corresponding organization
- Select the tab "Funds" - "Code of the territorial body of the PRF"
The code of the territorial body of the Pension Fund of the Russian Federation is indicated as *** - ***. These are the first six digits of the registration number of the Pension Fund of the Russian Federation
If you did not succeed, then our specialist can come and.
Let's configure. Let's connect. Let's fix it. Let's find the error 1c.
What to do if there are problems with the operation of the InternetMailS object, namely, an error while writing the service address (11004)
Your computer might not be connected to the Internet. In the event of a similar problem, make sure that your Internet access is working properly.
Access to the 1C Reporting server can be checked in this way:
- Go to "Start" - "All Programs" - "Standard" - "Command Line"
- After that, in the window that opens, you must enter the "telnet" command with the "Y" and "X" parameters, where "Y" means the server name, and "X" is the port. The command must be entered as "telnet Y X"
- Confirm the command by pressing the "Enter" button
If after that you see an error message, then the connection to the Internet is not working. If there was no error message, then everything went well.
If you did not succeed, then our specialist can come and.
Let's configure. Let's connect. Let's fix it. Let's find the error 1c.
What to do if the control body does not receive responses when submitting reports?
In this case, you need to sequentially perform the following steps:
- Using the Exchange Journal, click on the "Exchange" button
- Make sure that the correct account has been selected in the organization card in the "Document flow" tab
- Turn off Firewall
- Disable antivirus software.
Each of the above methods, used separately, can fix this problem. Therefore, as you complete each step, check the operation of the system.
Note. When using multiple configurations, a separate account must be created for each.
If you did not succeed, then our specialist can come and.
Let's configure. Let's connect. Let's fix it. Let's find the error 1c.
What to do if a tax refusal has arrived, in which it says "Invalid file name"?
It is possible that the requisite “Tax authority code - the recipient of the reporting” was filled in the organization's card. The fact is that this requisite is filled only by those enterprises that are large taxpayers.
What if the FSGS code is not set in the organization's settings?
Perhaps, as an organization, namely in the "Codes" tab, the FSSS "Territorial Authority Code" requisite was not filled. This requisite must be mandatory for the decree.
To do this, go to the menu item "Reference books and accounting settings" - "Organization" and select exactly the organization that sent the reports. In this field, fill in the appropriate code.
Failed to connect to mail server 1C reporting
Problems connecting to the mail server 1C-reporting
The error that appears when connecting to the mail server is related to the network settings. The modem may work properly, but the network itself on the computer is not always connected correctly. Often, the Internet connection can be automatically interrupted for various reasons, most often of a technical nature. If no problems with the network are found, then the matter is in the installed antivirus program.
The mail server can be blocked by the settings of Avast or another firewall. It is quite simple to check whether this is so: you need to disable the antivirus protective screen. Then, try to log into the mail server again. Upon successful login, we can state that the problem was related to the antivirus. All that remains is to add the mail server to the list of firewall exceptions and then freely work with it.
Connection to the 1C-reporting mail server is carried out using the work: smtp 465, pop3 110 and http 80 ports. Two of them (smtp and pop3) are equipped with additional ports (25 and 995). When using a proxy server, you will need to configure auxiliary parameters. If at least one of the ports is closed, then work with the mail server will become impossible.
1C: Accounting 8
"The 1C Accounting 8 program was created to automate accounting and tax accounting, including the preparation of mandatory regulated reporting, in commercial enterprises: wholesale and retail trade, commission trade, provision of services, production, and the like.
1C: Entrepreneur 8
The program "1C: Entrepreneur 8" - was created for accounting and reporting by individual entrepreneurs SP, PE, PBOUL. The program allows you to keep the Book of Records of Income and Expenses and Business Transactions of Individual Entrepreneurs who are payers of personal income tax (PIT).
1C: Enterprise 8 Licenses.
If you need to work with the 1C program on more than one computer (this can be a local network), as well as when working in one 1C database, it becomes necessary to buy 1C licenses. 1C licenses are additional keys for protecting 1C programs, which are purchased separately and give the right to use it on several computers.
Solution: connect your computer to the internet or network.
Open your web browser to see if you can access sites on the Internet. If you are on a local network, check if you can open intranet sites. For information on how to check the status of network connections, see the Mac OS Help.
Solution: make sure Outlook is connected to the Internet.
On the menu Outlook see if the checkbox is checked Autonomous work.
Cause: Some POP and IMAP email accounts use an outgoing mail server (SMTP), which requires authentication.
Solution: enable SMTP authentication for the POP or IMAP account.
Some email services, including iCloud email accounts, require authentication for their SMTP server. If you make sure that all account settings are correct, but you still cannot send messages, try disabling SMTP authentication.
On the menu Service choose Accounts.
Accounts select an account.
In chapter SMTP Server select Advanced options ...
In the pop-up menu Authentication select an authentication type and enter the required credentials.
Cause: Your ISP or network administrator is using a firewall to block connections to the outgoing mail server (SMTP) of your email service.
Solution: find out if your ISP or network administrator can provide an alternate SMTP server for your POP or IMAP account.
If you have an alternative SMTP server address, specify it in the account settings.
On the menu Service choose Accounts.
In the left pane of the dialog box Accounts select an account.
In field outgoing mail server enter the server name or address.
Note: When using the laptop in multiple locations, such as at home and work, the SMTP server that is used in one location may not work in other locations. Each to the Internet with which you might have a firewall of your own.
Cause: The credentials or account settings are incorrect.
Solution: check if your username, password and other account settings are correct.
On the menu Service choose Accounts.
In the left pane of the dialog box Accounts select an account.
Make sure you entered the correct email address, username and password.
If your account is still not working properly, contact your email service provider to find out how to set up your account in your email application. Your account might need to use special settings, such as using SSL for the connection, or overriding the default port.
Reason: The network requires a proxy server to connect to the mail server.
Solution: specify a mail proxy server in the System Preferences on your computer.
If you are using a network to connect to the Internet, you may need to specify your mail proxy server. Check with your network administrator for the correct settings for your mail proxy server. For instructions on how to enter these parameters, refer to the Mac OS Help system.
Cause: The email server is unavailable.
Solution: check if the mail server is running.
If you've successfully connected to this account before, the problem might be that the mail server is down. Check with your email service provider or network administrator to see if the mail server is working.
The causes of some mail server errors are easy to find, while others require thorough diagnostics of the mail server settings. This article is intended to help you find and fix these errors.
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- Mail Server Error 421
- Mail server replied with 451
- Mail server error 452
- Mail server error 550
- Mail server replied with 571
Errors sometimes occur in the operation of e-mail. Most often, they are manifested in the fact that users cannot send or receive a letter, they receive the message “Failed to connect to the mail server”. The causes of some mail server errors are easy to find, while others require thorough diagnostics of the mail server settings. This article is intended to help you find and fix these errors.
Step-by-step mail server check
First of all, you need to make sure that the problem is on the server, and not anywhere else. To do this, try sending yourself some test emails to the same email address and to external email services such as Gmail. If you successfully receive the test email, please reply to it to test the sending and receiving of mail.
- If you immediately receive an error message about connecting to the mail server, as soon as you tried to send or receive a letter, this indicates that the problem is really with the server. Note the error code for yourself, below we will tell you more about them.
- The letter was sent, but then returned, you have received a so-called bounced message - a message stating that the letter was not delivered for any reason. Most often, this reason is indicated in the text of the message (for example, the letter looks too much like spam or the imap mail server does not respond), try to eliminate it.
- Mail server not responding, there were no errors when sending, but you did not receive an email within a few minutes. First of all, check your Spam folder to see if it got there. If not, then double-check your email client settings.
- If you send and receive test emails without any problems, most likely the problem is not with the mail server, but with the network.
These services try to connect to your mail server via SMTP, measure the response time, and confirm that it has a mail server reverse DNS zone record. They can be used to diagnose some errors in the mail server service or to check if a mail server is blacklisted due to spam.
Error codes of mail servers and how to fix these errors:
Mail Server Error 421
- the problem may occur due to incorrectly set SMTP connection parameters, double-check their settings
- blocks the IP of the email server, in this case you need to add a new rule for it
- traffic on port 25 is blocked. Try changing the SMTP port number to 465 in your email account settings
- the error was caused by using a VPN - try disabling the VPN and sending an email. If this was the problem, then it is necessary for the service provider to add your mail server to the VPN whitelist.
Mail server replied with 451
Possible reasons:
- the number of allowed connections or the message exchange limit for a period of time has been exceeded, in which case the letters are simply waiting in the sending queue. In you can increase this limit or set a limit not on the number of connections to the server, but on the number of letters per user. If you haven't detected any malicious activity, you can send the accumulated queue of letters with a force send command.
- incorrectly configured MX records of the domain and incorrect routing of letters as a result. Check logs, config files, MX records and permissions to determine the cause of the error
Mail server error 452
- the error is probably not on your side - the recipient's server has run out of space, so the message is not delivered. Check if you can send emails to other servers
- if the error message contains the text “Out of memory”, then there is not enough space on your server. Check the number of messages in the queue, free disk space and available memory
Mail server error 550
- the recipient's email address is incorrect, check if it is valid and if you wrote it correctly
- incorrect SMTP server settings
- there is a suspicion that your system is infected with a virus that automatically sends emails. Check with a specialized antivirus, for example, for mail servers
- the provider has set restrictions on outgoing messages. Contact the technical support of the provider and they will tell you what to do in this case
Mail server replied with 571
Error while receiving mail (on the recipient's side). Causes:
- The sender's IP is blocked on the recipient's side by a spam filter, antivirus or firewall, the text of the error message will look like this: “The mail server replied: spam message rejected”. If you are sending a test email to yourself, try disabling this software and check sending / receiving emails without it.
- sender IP does not have RDNS
- the sender is included in the spam list, the recipient's message filters do not allow the message to pass
To resolve the error, check your settings for receiving emails and, in particular, permissions for sender domains.
Mail server certificate is invalid
Check it out, it's probably time to renew your certificates.
We hope you find this helpful. Sometimes it is very difficult to find an error, for this you have to study the e-mail logs, its routing, and the parameters of the mail server. Integrus specialists are ready to help you with this. We will conduct an audit, ensure the protection of the mail server, the absence of spam mailings, install the mail server on Windows Server, the mail server on Linux, configure the Postfix mail server, configure RDNS and SPF records, fix the pop3 mail server errors and others.
