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Headphones don't work on iPhone, what should I do? Lighting headphones and adapters do not work - why do they turn off? Why doesn't the headset work?

Owners of iOS devices face a variety of problems while using their gadget. For example, after connecting headphones to an iOS device, the sound is heard from the speakers and not from the headphones, the iPhone does not see the headphones, or after the headphones are disconnected, the headphone volume indicator continues to display when adjusting the volume on the iPhone. But usually, all of them are solvable, and in this article, we will provide several methods to fix iOS device headphone problems.

The iPhone/iPad or iPod Touch earphone stopped working, how to fix it?

Method 1. Switching the system language from Russian to another language

You can switch the system language of the device from Russian to another, and then restart the device. If the iPhone returns to normal, change the language to Russian.

Method 2: Check your phone settings

Check your device settings to see if the phone call feature is turned on automatically. If you haven't enabled it, go to General - Accessibility - Audio Source - Automatic.


Method 3: Clean the headphone jack. (Does not apply to AirPods)

Long-term use without proper maintenance can lead to damage to such a wonderful device as the headphone jack in the iPhone. You need to clean your headphone jack regularly. You need to get yourself a regular toothpick, a piece of cotton wool and a small amount of alcohol. You can also use a cotton swab.


Method 4. Reset all settings

How to disable headphone mode on iPhone? If the above methods do not help you turn off headphone mode on your iPhone, you can reset all settings. Go to settings - General - Reset - Reset all settings. This method can also fix other iPhone problems, such as,.


Method 5. How to turn off headphones mode on an iPhone through the utility

After restarting the system, the iPhone, iPad or iPod Touch still does not see the headphones. In this case, we recommend that you use the Tenorshare ReiBoot program, which can solve most iOS errors. Using this, your device will enter/exit recovery mode with all data saved, after which the error will be corrected. Detailed instructions for using the program are below:


Your device will restart and be ready to use. After that, try connecting the headphones again and make sure that the iPhone/iPad/iPod Touch recognizes them.

If the problem is not resolved yet, Tenorshare ReiBoot has a standard and professional version. You can use the Fix All iOS Problems feature, which can solve most iOS errors. For example,

Apple smartphones are known as some of the most reliable. However, even with them sometimes problems arise. A fairly common failure is the lack of sound from the speakers. At the same time, the gadget writes that headphones are inserted into the smartphone, although the connector is empty. This problem occurs in IPhone 5, 6 and others, all of which have a jack for connecting a wired headset. Let's figure out the causes of the problem and how to fix it.

Causes of the problem

There can be many reasons why the iPhone does not play sound through the speaker. First, let's figure out how it works. The smartphone “knows” the state of the headphone jack by measuring the resistance of the circuit. When the contacts inside the connector are closed, the phone becomes “clear” that headphones are connected and the sound needs to be output through them, and not through the speaker. Accordingly, the speaker is muted and the signal is sent to the connected headphones. However, false short circuits are also possible without connecting devices, then the phone speaker is turned off by itself, and the sound jack is empty.

Here are the most common reasons for this:

  • There is a problem with the headphone jack on the smartphone itself.
  • Poor quality headphones coupled with a software glitch.
  • Software failure right when the plug is removed.
  • Unlicensed software.

These are the most common causes of the problem. Let's figure out how to fix it.

How to fix

So, there is no sound on the iPhone, it says that the headphones are connected, what to do in this case. Most often, the problem can be solved literally within a few minutes by following the tips below.

Sometimes it's enough to simply restart your iPhone with a wired headset connected. If a regular reboot does not help, you should resort to Hard Reset. Typically, this requires holding down two buttons at the same time: Power and Home. You must hold them until the brand logo appears on the screen.

Changing headphones

If you used inexpensive (very inexpensive) headphones, then the problem is most likely with them. Connect another device and restart your iPhone. To avoid such problems, use branded original headphones and headsets.

Cleaning the connector

It comes down to cleaning the headphone jack (for iPhone 6 this is 3.5 mm, for the seventh and older Lighting). Dust may simply get into the connector or it may oxidize when exposed to moisture.

To clean, you can use a cotton swab, needle or toothpick. Additionally, the walls of the connectors can be treated with alcohol.

Attention. This operation must be performed carefully, because the connector can be damaged. In addition, you should not use large amounts of alcohol.

Another option is to blow out the hole. Alternatively, you can use a vacuum cleaner. If you don’t mind spending money, you can purchase a can of compressed air, which is designed for cleaning electronics.

Another option: turn the headphones on and off in your phone several (possibly up to 10-15) times. This operation will also allow you to clean the connector, because the headphone plug fits tightly into the hole.

It is worth noting that the manufacturer’s technical support recommends the latter method, since in this case there is no need to insert foreign objects into the connector, which means that the risk of damaging the inside of the smartphone is minimal.

Connecting a wireless headset

Connect a wireless headset (or any other Bluetooth device to play audio) to your iPhone. In this case, you should follow the following sequence of actions:

  • Connect wired headphones;
  • Create a pair with a Bluetooth device and output sound to it;
  • Disconnect wired headphones;
  • Disable the wire-free device.

You can check for sound.

Jailbreak

The problem with sound playback may be due to the installation of unlicensed software. If Jailbreak was installed by an inexperienced user, this often becomes a source of problems. All tweaks will have to be removed. If none of the suggested methods help, you will have to contact a service center. Perhaps the cause of the problem is an internal failure of the iPhone. There is no point in trying to fix it on your own.

Leave a comment if one of the above methods helped you and which one.

Hello everyone! In the iPhone 7, Apple removed the 3.5 mm headphone jack and, most likely, will not return to this outdated (in its opinion, which can be argued with) interface in all subsequent models of its mobile devices. This means that, willy-nilly, Lighting headphones (or special adapters) will gain popularity. There’s simply no escape from this – I want to listen to music.

No, of course, there are also Bluetooth “ears”, but they have a couple of significant drawbacks. Firstly, they are not included with the iPhone. Secondly, the price. Therefore, I congratulate all of us - the era of a new interface has arrived. But along with this “wonderful” event, as usual, problems come - where would we be without them? The fact is that in some cases, the iPhone may either not see the Lighting headphones at all, or they will simply turn off after some time, and the user will see the message “product not supported” on the screen.

Why is this happening? Now let's figure it out, let's go!

In addition to headphones, the article should also consider adapters from Lighting to 3.5 mm. After all, in essence, they are practically the same thing. They have the same input, but only the output will differ - either two ears or a 3.5 mm interface.

It’s probably worth starting with “global” problems and listing the reasons why iPhone headphones don’t work at all:

But you shouldn’t immediately run to the workshop, because there is another reason for the “ears” not working and, in my opinion, it is the most common. True, most often she has slightly different symptoms...

Let's imagine that the headphones still work through the adapter. However, they do it in a strange way... after some time they turn off (the message appears on the screen - the accessory is not supported), and the sound begins to be output to the speakers. Moreover, if you pull them out and insert them, then nothing changes. It saves for a short time, but after a couple of songs the shutdown repeats. What is the reason?

It is worth noting the main thing: it is not a matter of software - flashing, resetting settings and other manipulations will not help.

It's simple - the problem lies in the Lighting headphones and adapters themselves, since such problems only occur with non-certified accessories. “The Chinese don’t sleep” and the market is simply flooded with unoriginal products.

Moreover, sometimes it is very difficult to distinguish them visually - they look exactly like real Apple accessories. But there is one trick here that we have not yet learned how to fake - just connect the adapter to the Lighting connector of the iPhone, look at the screen and... the pop-up window may say:

Only the last inscription indicates that you are using a certified accessory. Everything else may indicate that the adapter is unoriginal, which means you need to prepare for poor sound quality, periodic shutdowns and other “joys”.

Why is this happening? The fact is that in its Lighting accessories Apple uses a special chip that ensures full compatibility and high-quality work with iOS devices. And, apparently, it is not yet possible to fake it.

Conclusion: stock up on money and go to the store for “real” headphones (adapters) with a Lighting connector. Everything that can be ordered in China (costing 100 rubles per kilogram) will either not work immediately or after the next iOS update. At least, this is the situation at the moment.

Reading time: 8 min

Now we will determine why your iPhone does not see AirPods 1/2, EarPods, or other wired and wireless (Bluetooth) headphones/headsets. We will proceed in order.

This article is suitable for all iPhone Xs/r/8/7/6 running iOS 12 and later. If you have an older version, the item names may differ.

Immediate advice that can help. If the headphones do not turn on (they beeped and then the sound went through the regular iPhone speakers), go to the Bluetooth settings and there, in the “Other devices” item, connect to the lightning that appears.

Have questions or need help?

Don’t know how to solve a problem with your smartphone or laptop? Contact me and don't be shy.

iPhone doesn't recognize wireless Bluetooth headphones

Wireless headphones may experience problems, including those related to iOS. First, try restarting Bluetooth and pairing the accessory again. To do this, go to “Settings” - “Bluetooth”.

Make sure your headphones are working properly. Connect them to another device and check for sound. Also look out for large sources of interference and keep in mind that the Bluetooth signal only extends a few meters (usually around 2-3) and has poor penetration through concrete walls.

In addition, an important point is to simultaneously connect headphones. iOS 11.3 introduced the AirPlay 2 feature, which makes it possible to pair multiple audio sources at one time. Earlier versions of the system do not have this functionality, so you won’t be able to play music on two headphones at once. Therefore, pay attention to the fact that you cannot use several accessories at the same time.

AirPods

If you have branded AirPods headphones, then do the following:

Third party headphones

First of all, be sure that the device is operational and charged. When connecting third-party headphones, hold down the corresponding pairing button on the accessory body. After that, go to the Bluetooth menu on your iPhone and select the desired device.

You can also try forcing the headphones off. To do this, go to the Bluetooth settings, find the accessory you need and select “Forget this device.”

If the problem with connecting headphones could not be solved, then the only software fixes left are a complete reset of the iPhone. It can be done directly on the device by going to “Settings” - “General” - “Reset”. In this case, all data will be lost.

An alternative way to reset settings is to connect to a PC. To do this, connect your iPhone to your computer, launch iTunes, and restore the device.

iPhone does not recognize wired headphones (EarPods and others)

Problems connecting wired headphones are most often associated with various physical problems. And first of all, you should check the 3.5 mm MiniJack connector through which the connection is made. It is noteworthy that in iPhone 7/7 Plus and newer the headphones are connected via a lightning connector, therefore, you need to inspect it. By the way, you can also connect regular headphones to the latest iPhones; you need to use an adapter for this.

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