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The gs 8306 receiver does not work. A software failure in the Tricolor receiver or an accidental change in settings

Pilot 2 years ago

No need to panic. Settings-reset to factory settings, in the antenna settings, fix the "top" and "bottom" from 10750 to 10751. I set 10753. All channels are in normal mode 269 ​​pieces on the "single" tariff. I have the main region. I don't know about other regions.

Anonymous 2 years ago

Replacing the cable helped. And we'll see.

Nicholas 2 years ago

Shipped : GS8603 receiver. software version 1.9.160. Sound cuts out from time to time through HDMI. What's this? Software glitch? Is he famous? When will they fix it?

Sent : DREID:32002315155433Hello Nikolay! You are connected, please wait for the consultant's response. Your request is first in line. Please wait. The first available consultant will answer you. Received: Hello, my name is Klychev Timur, specialist technical support Tricolor TV subscribers.

Sent : Hello.

Sent: Sdrafstfuity. Received: Please switch to the Tricolor TV Info Channel. Please press the red button on the remote control twice (the first in a row of four colored buttons, "F1") and once the green button (the second in a row of four colored buttons, "F2"). Two bars will appear at the bottom of the screen. Can you please tell me how full they are?

Sent : minute

Sent : 93 and 100

Sent : Do you know how many people are complaining about this? And what about signal strength?

Sent : I already checked everything on the bells. The problem is HDMI. Before the software update from September, everything worked.

Sent : https://website/question/97177 Received : Try replacing the HDMI cable Sent : here is a site see how many people are complaining about audio dropout

Sent : The cable has already been replaced. How many do I need to buy? Received: You can send your comments and suggestions by official letter to the Claims Department at [email protected]. You can also fill out a questionnaire for comments, suggestions and claims on the site by clicking on the link: https://public.tricolor.tv/#Cases/create/sub1 (The link must be copied from the chat window to your browser and then opened) .

Sent : The problem arose exactly after the software update from September of this year. Nothing to do with the cable. Received : In this situation, you can contact the software manufacturer and developer. Received : Is there anything else I can help you with?

Sent : Wf hasn't helped me yet.

Sent : Are you aware of this problem?

Sent : Will she be resolved? Or switch to NTV+? Received: The need for periodic software updates is stipulated in the terms of the provision of Tricolor TV services. Clause 4.3. "Terms of Services": NSC is released from liability for non-compliance with the terms of the provision of Services in the event of: ... 4.3.10. failure to perform or improper (including untimely) performance by the Subscriber of actions, provided by the manufacturer software embedded in the software or by the software manufacturer, in terms of upgrading, updating the software embedded in the software. - http://www.tricolor.tv/terms-and-tarrifs/.

Sent : Looks so unreal, GS 8306 is randomly muted after September update this year

Sent : and which of the conditions did I not fulfill? Received : There may have been a failure to receive an update from the satellite during the update. Received : You can try to update the hardware yourself or contact service center for diagnosticsSubmitted: so many people that I gave you a link? Received : We are unable to verify your links. This is done by another department.

Sent : On two tuners I have this problem. In two independent houses.

Sent : After I insert the flash drive with software files from September of this year, the tuner does not start flashing. because it matches my version. Received : In this situation, please contact the service center. You can check the contact details of the nearest service center by following the link: http://gs.ru/support/service-centres. You can also contact the Tricolor TV Sales and Service Center. To find your nearest Sales & Service Center, please go to: http://www.tricolor.tv/how-to-connect/where-buy/buy/offices/ .

Sent : The service was there they said that this is a problem with the software you broadcast in September of this year. Why don't you admit it? Received: "Tricolor TV" is not a manufacturer of software for receiving equipment, nor is it a manufacturer of receiving equipment.

Sent : The service is unable to help in this situation. Defective Software your company they are unable to fix. Received: "Tricolor TV" is only a signal repeater.

Sent : When I resell pies, I must be responsible for the quality of these pies. So are you. Received: "Tricolor TV" does not sell receiving equipment.

Sent : OK, you agree with me that the software has a bug or is not improved. Even if it's not your fault? Received: This is done by specialized stores. Received: Also receiving equipment passed compatibility for the correct viewing of channels.

Sent: Yes, and that sale of equipment. This is an example I gave with prirozhkami simply. You provide a service and the service must be of high quality. Received: "Tricolor TV" provides only access to watching channels.

Sent : So give me access to view channels. Say your channels have soundtrack? Received: All channels have an audio track. "Tricolor TV" broadcasts normally without interruption.

Sent : So the problem is that I can't play it on the hardware you recommend. Received : You are losing sound on your HDMI cable. On the bells, he broadcasts correctly

Sent : Do you broadcast channels in HD quality? Received: Exactly. Received : "Tricolor TV" provides HD quality channels

Submitted : How can I see this quality on RCA connectors? which in principle do not support HD quality? Received: You can use special adapters.

Sent: and now the question is in HDMI. I want to hear from you. Why does the sound disappear through this output after the software update in September of this year? Is this a software glitch? Received : This information You can check with the software developer.

Sent : Tell me in the chat form that we are talking now is there a section related to the operation of the software? I went exactly to this issue. So what's the problem with my answer?

Sent : Why this chat with the ability to ask questions from the software section. If you send this question to the developer? Received: Features of version 1.9.160: The interface in this software version is the same as it was before version 2.5… on all Stingrays. In this version of the software, the scales are called up by pressing the Red buttons twice and the Green buttons once. Applications "Tricolor TV Magazine", "Hunting and Fishing" and "Weather" are not available on this software version. In this version, there is no support for connecting a tablet / smartphone in dependent (mirror) view mode. Recording function is not available on this software version. Infobanners on this version of the software can be disabled by filling out a questionnaire, as well as on other receivers with the Stingray software platform http://operatorscript/Questionary/Index Favorite lists

Sent : It's like eating a potato pie. And the potatoes turned out to be wormy or rotten. You come to me and express your claim. And I tell you, well, Uncle Vasya grew potatoes, you go to him and ask why he has rotten potatoes. So what? Received : You have already received a response from me on this question, if you have no other questions, I will be forced to end the chat.

Sent: wait a minute

Sent : you can repeat the answer again Received : Thank you for your message. To save a copy of the conversation, you can copy the text to your device. The conversation session is closed. Thank you for your Appeal. If you need to save the provided information, you can copy it to the device you are using in a way convenient for you.

Anonymous 2 years ago

Nikolai, it's better to write a complaint to their general director Kholodov. We, as their customers, should not worry that their suppliers concocted a messy update, they work with them, not us, we don’t know who a satellite is and don’t want to know, they have a contract with them for the supply of software, let them claim them and present, and it is THEY who obligatorily force us to update the receiver. they sit like robots (or parrots), nothing can be achieved, thousands of people have been brought to a state of white heat, freaks.

The Tricolor GS 8306 receiver may not turn on for many reasons. Most operator receivers have similar faults.

A characteristic feature of the GS 8306 is the lack of a display. On and off are identified by two LED bulbs. The operator has other set-top boxes that do not have a numeric keypad, for example: GS B211, GS B520.

In order to understand the nature of the malfunction, it is necessary to perform full check technology. Since problems with the device can occur for a number of reasons.

  1. Power supply problems.
  2. Malfunction and breakdown.
  3. Wrong software installation.
  4. Hardware settings failure.

These are the main reasons why the GS 8306 receiver model of the Tricolor operator does not turn on.

How to determine the source of the problem

In order to find out why the prefix does not work, each supposed factor should be studied in detail.

Power supply

If the Tricolor receiver does not turn on, then the first step is to check the power supply of the equipment:

  • serviceability of sockets;
  • Is the power adapter properly connected to the outlet?
  • whether the connecting cables are connected to the device.

Control panel malfunction

Another common problem is that the device may not turn on due to a remote control malfunction. The receiver may not respond to key presses on the remote control, possible reason- battery wear. If, after replacing the batteries, Tricolor receiver does not turn on, it is recommended to contact the service center to troubleshoot or replace the remote control.

No picture on TV

If there is no image on the TV or the picture freezes, it is necessary to exclude work in standby mode stand by, it is also recommended to check if the wires are connected correctly.

The message "No signal" appears on the TV

If the screen displays the inscription: “No Sound”, “No Picture”, this means that a weak signal is being received by the tuner.

  • damaged cable satellite dish;
  • converter failure;
  • There is an obstacle in the signal path.

Device won't turn on after software update

If the set-top box does not turn on after a software update, then this is most likely the result of incorrect installation or mistakes. It is recommended to restore the old settings.

  1. Press the Menu key on the remote, then select Settings tab ↦ Reset ↦ Reset Settings. You should click the "OK" button.
  2. When prompted to enter a password, enter four zeros, then the device should reboot, the equipment will turn off and on.
  3. After rebooting, a request for settings will appear on the TV screen, you should click "OK". Select your provider and click "OK" ↦ select a region, click "OK".
  4. After the end of the channel search procedure, a notification about the completion of the search will appear on the TV screen.
  5. You want to save the channels by clicking "Save" and then "OK".

Due to these faults, the GS b211 may not turn on either.

Causes of malfunctions of other popular models of Tricolor consoles

Model GS 8300

The main reasons for the failure of the GS 8300 receiver are identical to other operator devices. But the GS 8300 has a feature, often users notice that the receiver can constantly turn on and off automatically. The reason is probably in the firmware or the power adapter fails. The device can also turn off due to the fact that the connecting elements are moving away. Also this successor can reboot, reset and boot again.

Main reasons:

  • problems with the cable or f connector;
  • the power supply has failed.

Model GS 6301

One of the main reasons why the GS 6301 receiver may turn off is outdated software. To update it, you need:

  1. Download updated firmware to a flash drive.
  2. At the same time, produce complete shutdown devices from the network.
  3. Insert the drive, and then turn on the receiver.
  4. There will be an update, you need to remove the flash drive.
  5. After, the first installation will start on the TV monitor, you need to click "OK".
  6. Wait for the channel list to be updated and confirm it.

If the model after updating the receiver still turns off, it is advisable to contact the repairman.

These are the main reasons why the Tricolor TV GS 6301 receiver does not turn on.

What to do if the tuner does not find Tricolor channels

If you can’t find channels, then the reason may be as follows:

  1. You need to reflash the device.
  2. The antenna convectors do not have enough power.
  3. The smart card is not inserted correctly.
  4. The equipment is not properly connected.
  5. Subscription not paid.

If, after eliminating these factors, the equipment does not find channels, it is recommended to contact the service center.

Warranty

Repair your faulty receiver free of charge after-sales service possible during the year. The warranty period is deducted from the date of purchase. If the cause of the malfunction is additional elements: remote control, cable, then the warranty period is 6 months. On the Tricolor website, you can activate an electronic guarantee, in such cases you do not need to present a check and a paper ticket.

You can also check the warranty period on the operator's website, for this you need to enter the set-top box code in a special column. The warranty does not apply to a smart card, as well as if the breakdown occurred due to the fault of the buyer.

The main feature of early satellite receivers, such as the GS 8360, is the lack of a display on the front panel. Because of this, when the Tricolor GS 8306 receiver does not turn on, it can be quite difficult to identify the causes of the failure. How to understand what is being reported LED indicators, and put the device in order? Let's try to figure it out.

Maybe it's not the receiver at all.

If set-top box does not respond to the power command, this does not mean at all that it is out of order. The reasons can be much simpler:

  • breakdown of the remote control;
  • failure of the power supply;
  • breakage of the plug, power wires, sockets, etc.

In a situation where the GS 8306 does not turn on and the power indicator does not light on the panel, these factors should be checked first.

Remote control problems

To check the operation of the remote control, we recommend that you carry out the following activities:

  • replace the batteries in the device;
  • try to turn on the set-top box from another, obviously working remote control;
  • try to turn on the receiver with the power button on the case.

Tip: in the event of a breakdown of the remote control, it can be replaced with a new one at the same dealer where the equipment was originally purchased.

Checking the physical connection

The reason that the GS 8306 receiver does not work may be a violation of its connection to the mains. The first thing to check here is:

  • integrity of the power supply cable;
  • serviceability of the outlet to which the device is connected;
  • the tightness of the plug of the power cord to the connector.

It is also useful to assess the health of the wiring in the house. Perhaps in the area to which the TV equipment is connected, it failed due to physical damage or a short circuit.

Power supply failure

Unlike modern devices, for GS 8306, the power supply is not built into the case, but is led to the plug connecting the device to the socket. Therefore, you can check its serviceability quite simply:

  • with the help of an external examination;
  • using special testers;
  • by replacing the block with a working version.

If, as a result of connecting to another power supply unit, the set-top box started working, the reason is definitely in the breakdown of this device.

Advice! Checking the health of the power supply unit and the wires suitable for it should also be carried out in the case when the set-top box periodically spontaneously turns off during operation.

Crash after update

Often, device malfunctions occur after a software update. It looks like this: the GS 8306 receiver does not turn on, the LEDs are on and flashing in random order. All this indicates that a failure occurred during the firmware process. Perhaps the receiver was turned off before the update took place, or there was simply a voltage drop in the power supply, which resulted in a violation of the procedure. Also, a similar behavior of the device occurs in cases where the user installed the firmware from unverified sources.

In any case, before embarking on a major repair, the software on the set-top box is worth trying to update again.

How to flash a device

The easiest flashing option is to download updates from the satellite. To do this, go to channel number 333 and follow the instructions that appear on the screen.

Important! In the course of downloading updates, the set-top box should never be turned off.

If these steps did not help, you can download the firmware:

  • from the Internet to a flash card;
  • from a known working receiver directly to a faulty device.

It is advisable to carry out such operations only under the supervision of a specialist. Without proper experience, there is a chance to completely disable the receiver.

Self repair

In the case when the Tricolor TV set-top box GS 8306 does not turn on, and that's all simple ways already tested, it remains only to open the case and look for a hardware problem. Doing this without proper experience and special tools is not worth it. But if the user has experience with digital equipment and corresponding tool base, You can also try.

Important! After self repair the subscriber loses the warranty for the device. All services of the operator's service center, in case of contact, he will have to pay according to the price list.

Checking controllers

At the beginning of the repair, after removing the cover from the device, it is necessary to check whether its working elements receive adequate power. Even if the PSU is working properly, the reason that the Tricolor TV GS 8306 receiver does not turn on may be a lack of voltage on one of its controllers.

To carry out the test, you must use a special tester. On the inductor of each controller, the operating voltage of the element is indicated. When checking with a tester, its readings must match the markings. If on one of the elements the tester readings differ from the inscription on the element, the part must be removed from the board and replaced with a new one.

Processor check

  • a memory dump is found on the board;
  • using a tester, they find out on which foot of the microcircuit the data output is located;
  • install an oscilloscope probe on this foot;
  • check the instrument readings.

The oscilloscope must determine if the processor is reading data from the instrument's memory. If the result is negative, you can replace the processor or purchase a new receiver.

Flashing the set-top box

If all the tested elements are working properly, but the GS 8306 does not turn on, the indicator on the panel is on and flashing - the cause of the problem lies in software. The easiest option in such a situation is to remove the memory chip from the device and load it with new firmware through a special adapter. At the end of the download, the memory module is soldered into place. If the user does not have the appropriate skills or does not have access to the firmware, you should contact the operator's service center or one of the dealers.

If your receiver model GS 8306 from Tricolor TV does not turn on, the reasons may be very different. Often, they are explained by the "banal" lack of power, due to the unstable - "shaky" position of the plug in the socket, but sometimes, the "silence" of the receiver means there is a real technical problem. Below, we will try to find ways to turn on a suddenly failed device.

Technical description

First of all, it must be emphasized that the receivers of the GS 8300 series are quite common equipment in the telecommunications system. Depending on the model, the receivers have some differences in characteristics and layout, but in principle, their designs are very unified. Let's start our acquaintance with the model 8306 that interests us from the rear panel of the device. All outputs of the Tricolor receiver have letter designations, and this will greatly facilitate our task.

Let's understand the notation and functional rear panel output assignment:

If the Tricolor receiver freezes on a “black screen” or does not respond to the remote control, be sure to make sure that there are connections on the rear panel and that the supply cables are intact.

A feature of "zero sixth" is that this receiver does not have a scoreboard where you can track it working condition. Instead, the functionality and malfunctions of the receiver can be identified thanks to indicator lights on its front panel. Therefore, the purpose and operation of these signaling devices should be considered in more detail:


Of the GS 8300 series receivers, the GS 8305 and GS 8306 models are equipped with indicators. model range, LED signaling devices has a prefix GS b211. Alert about the operation of the device and its possible malfunctions in these receivers occurs in a similar way.

There are other reasons for the occurrence of a situation when the Tricolor TV GS 8306 receiver does not turn on. Let's consider them in detail.

Information about the absence of a signal may indicate different reasons faults. Consider the main ones:


Signal encoding or access restriction

The first thing to do in this case is to make sure you have the basic Tricolor package. When some channels work and others don't, it's usually in payment. Almost always, the TV company warns the subscriber about the expiration of the deadline. You can view your own balance in your Personal Account on the website of the service provider www.tricolor.tv. If everything is in order, try turning off and, after a while, turning on again. If that doesn't work, call Technical Assistance.

Why the TV does not work with similar "symptoms" is sometimes explained by the lack of contacts in the smart card slot.

Reboot it, pull it out and paste it on former place. The technique works very often.

Chaotic blinking of indicators

These signs indicate a failure in the software of the device or the failure of its motherboard. Repair or reprogramming of the device involves costs when minimum guarantee its subsequent productive functioning. In such cases, it is better to buy a new device.

Another reason might be power supply failure. This problem often happens with older models where the unit is built into the receiver. At GS 8306 it is located separately. It may help to replace with a new one.

First, let's try to divide the receiver models into groups, united common features and having similar characteristics.

GS, DRE, DRS, they are all essentially the same manufacturer.

1. 5000, 5001, 5003, 7300 - accept only MPEG 2, in total about 50 channels are available.

2. 8300, 8300 M, 8300 N

Starting with 8302, an external power supply is characteristic, except for 9303 and 9305

3. 8302, 8304 - do not support HD.

4. 8305, 8306 - these models do not have a scoreboard.

7. GS U210, GS U510

8. GS B210, GS B211, GS B212 - these models do not have a scoreboard.

General symptoms of malfunctions that are characteristic of all models of Tricolor receivers.

If there are no signs of operability in the Tricolor receiver at all, nothing lights up, you first need to deal with the power supply to the receiver.

The receivers GS 8302, GS 8304, GS 8305, GS 8306, GS 8307, GS 8308, GS B210, GS B211, GS B 212, GSU510, GSU210 have an external power supply. You should start by checking its performance.

1. Message on the TV screen: no signal.

First you need to make sure that the message is displayed on the TV from the Tricolor receiver, and the receiver itself is connected to the network and at the same time shows signs of life. When you press a button Menu on the remote from the receiver, the TV screen should display Main menu receiver Tricolor TV. This will guarantee that you did not accidentally switch the TV to some other video input and the Tricolor receiver is working and the message about the absence of a signal is a message from the receiver about the absence of a signal from the satellite.

Several times a year, satellite television operators carry out planned technical work on the transmission equipment, with the removal of broadcasting. Usually these works are carried out before 10 am, sometimes until 2 pm. Always, some time before the start technical work, on the information channel Tricolor TV, just like NTV + constantly repeats a warning about upcoming work.

The satellite signal may disappear for one of several reasons:

1.1 The Tricolor antenna has shifted slightly to the side.

A shift of 1 cm is enough and the signal will disappear. It is not recommended to turn the antenna on your own, most often, after an independent attempt to set up a Tricolor satellite dish, you will have to call a professional installer, even if the problem was a short interruption at the technology partner Tricolor TV. If something fell on the plate from above and it has traces visible damage, it will have to be changed. A slight change in the geometry of the receiving surface of the Tricolor or NTV + antenna makes its further use impossible.

Tricolor Antenna Tuning located in an easily accessible place costs about 1500 rubles, replacing the converter + 500 rubles. Replacing the antenna completely 2500 - 3000 rubles.

1.2 Damage to the transmission cable on the way from the antenna to the receiver.

If you manage to find the place of damage, then having a special adapter F female - F female (barrel) and two F connectors, it is easy to connect the damaged cable. Otherwise, you will have to change the cable entirely.

1.3 The antenna cable got out a little from the F connector of the receiver screwed onto the input.

It is enough to push the cable with an effort, as it were, inward.

1.4 The Tricolor converter stopped working.

Standard guarantee period for converters - 1 year. The average service life is 3-5 years. There are cases of 10 years of work. Changing the converter is easy, it can be more difficult to find it on sale. When buying, please note: CIRCULAR should be written on the converter.

1.5 There is an obstacle between the satellite dish mirror and the satellite.

It can be a built apartment building, a tree that has grown, or snow stuck to the antenna, laundry hung out by neighbors, in any of these cases the signal does not pass. Snow can be simply shaken off, with a tree it is more difficult, in the case of a house, you will have to look for a place to reinstall the antenna. Perhaps the appearance of a temporary obstacle due to weather conditions, the signal does not pass through the thundercloud, it is enough to wait until it moves away from the imaginary line directed from the antenna to the satellite. The satellite signal does not pass through very heavy snow or rain also need to be patient. The same weather excluding the possibility of using satellite TV, may also be at the broadcast site television signal to the satellite.

1.6 The Tricolor receiver is out of order.

It happens that way too. During the warranty period, receiver Tricolor should be taken to specialized service center Tricolor TV, necessarily with warranty card. If warranty period for the Tricolor receiver over, it is not always advisable to repair the receiver. For relatively modern Tricolor receivers, the manufacturer sets a warranty period of 1 year. It makes no sense to repair old NTV receivers, it is quite possible to buy on the Internet flea markets for 1000 - 1500 rubles. a working used receiver, the repair of which can cost 3-4 tr. New receiver for NTV+opentechOHS 1740V price: 6500(with a contract of 1200 rubles included), delivery is free.

A new receiver for the Tricolor TV exchange action costs 4000 rubles.

1.7 Software failure in the Tricolor receiver or accidental change of settings.

Algorithm of actions: menu button - OK button, settings - OK, factory settings - OK, confirm reset. Then reconfigure the channels using Tricolor receiver user manual.

2. Coded signal or no access.

The problem is standard for Tricolor TV subscribers. For receivers for viewing NTV +, in case of malfunctions of the card capture reader or access module, a message may be displayed: smart card not inserted, if NTV+ receiver instead of a picture, it gives an inscription - geographic restriction, you need to find out the availability of money on the account of the contract in subscriber service. Tricolor TV users need to know what is present in Tricolor Basic package, which should work without any payments. Now these are only two channels - First ORT and NTV, they should always work, so if nothing works for you at all, you don’t need to run to pay 1200 r. for the Single Package.

You should disconnect the receiver from electricity, after 5 minutes turn it back on (do a reboot). Helps in 99% of cases, all computers tend to freeze sometimes. A digital satellite receiver- the receiver is nothing more than a computer designed to perform certain tasks.

If the reboot did not help, you should first make sure that the receiver sees the ID of the smart card or the built-in conditional module. DRE access. In old receivers for viewing Tricolor TV models: DRE, DRS, GS - 4000, 5000, 5001, 5003, 7300, 8300M you should press the "Status" button on the remote control from the Tricolor receiver or find the status: Menu button, Status - OK. On the page called by pressing these buttons, there is information about the software and the receiver itself, including the DRE ID should be displayed, on the contrary, there should be a multi-digit number. If there is no number, you can try to reboot. If after several reboots the number does not appear, this sure sign failure of the built-in conditional access module.

The feasibility of the repair is questionable. Replacement of the module in the service center costs 4000 rubles, 3 months warranty. There is no guarantee that in a couple of months it will not fail motherboard worth 4 tr. or power supply - 1500 rubles.

A new receiver for the "Exchange Tricolor" promotion costs 4000.

2.1 ID is displayed, but the receiver does not decode the channels.

Possibly the issue is outdated version software. For self replacement software to be found current version Software on the manufacturer's website GS. Then, with the help of a computer and a Null Modem cable, using DRE Burner pour new version software in satellite receiver. Then follows through Personal Area caller repeat activation command to the number of your receiver. Then leave the receiver on until everything works.

Tricolor receiver software update, with departure to the customer costs - 1500 r.

2.2 No access or coded channel for receivers Tricolor TV GS 8300, GS 8300N, GS 8304, GS8305, GS 8306, GS 8307, GS 8308, GS 9303, GS 9305, GS U510.

All these receivers will not decode channels without a smart card. First you need to make sure that the receiver sees the smart card, the DRE ID number and the smart card number are the same. New receivers on the remote control have a button № ID. By pressing the button No. ID or using the menu button, going to the status section, you need to see if the smart card is detected by the receiver.

If the ID number is displayed and there are active subscriptions, but the channels are still encrypted, the problem may be in an outdated version of the software.

You can check the availability of active subscriptions in the main menu - OK, conditional access- OK, subscriptions - OK and see if there are active subscriptions. Class 000 is the "Basic" package, if this class is displayed, then ORT and NTV should work. If these channels work, and the rest are encoded and only class 000 is in the subscriptions, then the payment has ended paid package and need to pay package Single cost 1200 r. Before paying, turn on the Tricolor receiver and keep it turned on until everything starts to open.

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