Thanks to modern technology, you can completely abandon conventional paper money by making purchases using your iPhone. This is made possible thanks to the new Apple Pay technology used in Apple phones. However, nothing is perfect: any program and hardware can fail. Therefore, sometimes when the smartphone is brought to the terminal, it is not possible to pay the bill. Sometimes this happens due to problems on the part of the bank, or the case of the device has interfered with the transfer of data. But if the Apple Pay problem occurs all the time, you need to take some action.
Consider the reasons and ways to eliminate them:
1. Problems in the iOS operating system as the cause of Apple Pay failure
To make sure that Apple Pay refuses to work due to internal problems with the device's OS, you need to follow a few simple steps:
The most unpleasant and difficult thing in this procedure is to constantly go to check the efficiency of the wireless payment technology. You can try to do this at your nearest McDonalds.
2. Inoperability of Apple Pay due to external factors
Malfunctions can be caused not only by software problems, but also by some external factors, which include:
- A non-original case made by a little-known Chinese brand.
- Problems in the online banking system, with a payment card. You must first try to pay for your purchase at another store. If the problem persists, contact the bank employees.
3. Hardware problem associated with the inoperability or lack of an NFC antenna
An NFC module installed in devices is designed to transfer data to the terminal. If it is out of order, you will not be able to make a purchase using contactless payment technology.
On new devices, problems with the NFC module are extremely rare. Most often, it refuses after repairs made by unqualified craftsmen. Sometimes when flashing iPhone, error 56 may appear, indicating that there is a problem with the NFC chip. But the device does not always give this signal.
If it was decided to disassemble the smartphone on your own, you need to carefully inspect the main board and follow these steps:
1) Check for the presence of an NFC antenna.
2) Make sure the grounding screws are fully tightened. This must be done especially carefully so as not to damage the circuit.
3) Replace the module with a new one.
Taking into account all of the above, the following conclusions can be drawn:
- If Apple Pay technology sometimes works, and sometimes it does not, the reason lies in the software, or there are problems with the bank itself (with a payment card, terminal, database).
- If you cannot pay for a purchase using a contactless method at all, even after the above steps, most likely the problem is with the NFC module itself.
Be that as it may, disassembling the iPhone yourself is highly discouraged. Without experience and the required tools, you can damage the main parts of the device, and the only way out is to buy a new smartphone. It is better to entrust this work to professionals, who are the workers of our repair service. We will quickly diagnose the device, find the cause of the problem and, if necessary, carry out high-quality repairs at an affordable price.
As you know, Touch ID technology in both "old" and new iPhones greatly simplifies the process of downloading new toys and applications from the App Store. Actually, the user only needs to select a program, and then simply put his finger on the Home button of his Apple smartphone - that's, in fact, the whole process.
But the iPhone X does not have a Home button, and you can't press your finger on it anymore. Yes he has Face id and a beautiful instruction, which, according to the developers, should help the user to survive this "loss". But as practice shows, it does not help everyone and / or not right away.
But, it would seem, he shook his head a couple of times, set up Face ID, and then you can download the application and use Apple Pay even from the locked screen and without going far into the system, you just need to look at your smartphone.
An NO! This is where everything is very difficult.
The fact is that for insurance, that is, so that the user does not download and / or buy something unnecessary, the creators invented a "double click" mechanism. In the original it sounds like Double Click to Install and Double Click to Pay, i.e. not even clicking, but a "double click". And despite the fact that this mechanism also has its own kind of extremely understandable instruction, not all users understand from the first time what kind of "click" it is, and what to do with it.
Therefore, we will explain. So:
what is "double tap" on iPhone X
This means that if at the stage of confirming a download or a purchase using Face ID, the "double tap" does not work, then it is very likely that you are pressing the wrong place. Many users, seeing an invitation to press twice on the iPhone X screen, immediately begin to tap with their finger all over the screen (and some even swipe on the inscription itself).
And in this particular case, it is not required to touch the eran, not to swipe, but to press, the most real and, moreover, double. Like a double click with a computer mouse. And you need to press not on the screen, but on the side button , which, in fact, indicates the text prompt.
Here you have to click on it twice. And then look at your iPhone X, and only after that Face ID will allow you to download the application or pay for the purchase. Here's a trick.
Well, and as a bonus - about ...
what to do if the "double tap" on the iPhone X really does not work (yes, it happens):
- it may be a glitch of a separate application, then and then open again;
- it may be an iOS glitch, then you need restart iPhone X(maybe even perform a forced reboot);
- the system does not work if the smartphone is not connected to the Internet, therefore, you need to check if the flight mode is turned on, or the status of connection to the network of your mobile operator or the nearest WiFi network;
- if the App Store does not open at all, then you need to go to the section " Restrictions"And check if the option" Installing programs » ( );
- if the iPhone X says that in-app purchases are prohibited, then we also tap "Settings" → "General" → "Restrictions" and see if the option " In-app purchases «;
- if Apple Pay does not work in any way, we tap and check if this function is enabled for the service Apple Pay ;
- if you don't see any inscription on the screen indicating where to press twice, then tap Settings → Face ID & Passcode and check if this feature is enabled for "ITunes Store and App Store" ;
- if you suspect that Face ID is not working correctly, then in this post - in detail about, “
Thanks to modern technology, you can completely abandon conventional paper money by making purchases using your iPhone. This is made possible thanks to the new Apple Pay technology used in Apple phones. However, nothing is perfect: any program and hardware can fail. Therefore, sometimes when the smartphone is brought to the terminal, it is not possible to pay the bill. Sometimes this happens due to problems on the part of the bank, or the case of the device has interfered with the transfer of data. But if the Apple Pay problem occurs all the time, you need to take some action.
Consider the reasons and ways to eliminate them:
1. Problems in the iOS operating system as the cause of Apple Pay failure
To make sure that Apple Pay refuses to work due to internal problems with the device's OS, you need to follow a few simple steps:
The most unpleasant and difficult thing in this procedure is to constantly go to check the efficiency of the wireless payment technology. You can try to do this at your nearest McDonalds.
2. Inoperability of Apple Pay due to external factors
Malfunctions can be caused not only by software problems, but also by some external factors, which include:
- A non-original case made by a little-known Chinese brand.
- Problems in the online banking system, with a payment card. You must first try to pay for your purchase at another store. If the problem persists, contact the bank employees.
3. Hardware problem associated with the inoperability or lack of an NFC antenna
An NFC module installed in devices is designed to transfer data to the terminal. If it is out of order, you will not be able to make a purchase using contactless payment technology.
On new devices, problems with the NFC module are extremely rare. Most often, it refuses after repairs made by unqualified craftsmen. Sometimes when flashing iPhone, error 56 may appear, indicating that there is a problem with the NFC chip. But the device does not always give this signal.
If it was decided to disassemble the smartphone on your own, you need to carefully inspect the main board and follow these steps:
1) Check for the presence of an NFC antenna.
2) Make sure the grounding screws are fully tightened. This must be done especially carefully so as not to damage the circuit.
3) Replace the module with a new one.
Taking into account all of the above, the following conclusions can be drawn:
- If Apple Pay technology sometimes works, and sometimes it does not, the reason lies in the software, or there are problems with the bank itself (with a payment card, terminal, database).
- If you cannot pay for a purchase using a contactless method at all, even after the above steps, most likely the problem is with the NFC module itself.
Be that as it may, disassembling the iPhone yourself is highly discouraged. Without experience and the required tools, you can damage the main parts of the device, and the only way out is to buy a new smartphone. It is better to entrust this work to professionals, who are the workers of our repair service. We will quickly diagnose the device, find the cause of the problem and, if necessary, carry out high-quality repairs at an affordable price.
Pay. Everyone has already learned how to set up and add cards, however, on some devices the contactless payment system does not work at all, or it works every other time. Here is one of your messages: Good afternoon. My iPhone 6 periodically refuses to pay for Apple Pay purchases. I tried to find a pattern depending on the specific terminal, but even at the same point there were both successful and unsuccessful payments. What could be the problem? Very often the problem is caused by mechanical failure, but let's take everything in order. Restoring the firmware Before going inside the smartphone, let's make sure that there are no problems at the software level. To do this, do the following:
1. Create a backup copy of data in iTunes or iCloud. 2. We restore the firmware via iTunes on the computer. 3. We do not download the backup to the device, but configure it as new. 4. Add the card to Apple Pay and try to pay. When paying, remove all covers and cases (even the original ones) from the iPhone. Try to attach the smartphone to the terminal not only with the back cover, but also with the ends of the device. Unlucky Most likely, you will be out of luck and restoring the firmware will not work. In this case, you need to take the iPhone to a service center. When the device is under warranty, there is nothing to worry about, but if the device was purchased from hands without documents or the warranty period has expired, you can get “expensive repairs”. Depending on the impudence of the master, they may ask for from one and a half to five thousand rubles to fix the problem, and this is not the limit. Some "serious" service centers may even refuse such repairs. Before giving your favorite gadget to the wrong hands, let's figure out what the problem is. It's all about this little thing. Apple Pay uses an NFC chip on the iPhone. This module rarely fails. Most often, contact between him and the antenna of the smartphone disappears corny. The bracket, which is responsible for signal transmission, is located in the upper right corner of the case. It is a small jumper. This jumper often has poor contact with the antenna housing and because of this, the payment service refuses to work. It is enough to tighten a couple of screws more tightly and the problem is solved. Sometimes clogged dust or debris interferes with good contact, you need to completely unscrew the jumper, clean the contact, blow through and install the part in place. In some cases, adhesion is interfered with by a drop of glue or plastic that was carelessly left behind when assembling the device.
Sometimes a small shock awaits users who have opened a smartphone - the necessary spare part is not at all in place, as well as two screws, which should ensure reliable contact. You can find a part in service centers and workshops that buy iPhones for organs. You can order a jumper on AliExpress. There is nothing super-technological in it, it is not necessary to chase the original. How did this happen? The mount could loosen from a strong shake or fall of the gadget. If it's not there at all, it's a sure sign that the iPhone has been rebuilt. It could be sold under the guise of restored or even new. This is common at unauthorized retail outlets, hand-held purchases, or when ordering an iPhone overseas. Perhaps the device was repaired and there, on purpose or accidentally, they forgot to fasten the "useless" part. No luck anyway, all that remains is to fix the problem so that everything works. How to fix everything
You need to go to the nearest service center, tell the master everything inside out and ask in your presence to tighten the necessary screws. For such a procedure, taking more than 500 rubles is a robbery, haggle. The handy technician will do everything in 15 minutes and will be glad to two or three hundred rubles as a thank you. You can try to carry out the repair yourself. To do this, you need a set of tools and instructions from the guys at iFixit. Attention! All actions with your device you do at your own peril and risk, the site administration is not responsible for possible consequences. It will be enough to do the first 9 steps, and then tighten the screws from step 33. You do not need to disconnect the display and other modules. This is how a common problem with a broken Apple Pay is solved, for the elimination of which a service center will ask a lot of money.
Since October 4, 2016, Russia has become one of the countries in which the Apple Pay payment service is available. Those who want to try out the new product probably already have a lot of questions regarding its work. In this article, we will tell you what it is and how to use the service to pay for purchases using your iPhone, iPad, Mac or Apple Watch.
In contact with
What is Apple Pay?
- Apple's mobile payments feature, integrated into the Wallet app, offering a secure and private way to make purchases using Apple smartphones, tablets or smartwatches.
This service is supported by all communicators with an NFC chip (models starting from the iPhone SE and iPhone 6). However, owners of iPhone 5 / iPhone 5s can also use the service by connecting the device to Apple Watch (the system supports first generation watches). In this case, work with the service will be carried out through a smart watch.
One of the main benefits of Apple Pay is its security and privacy. When paying for purchases, the service uses an individual device number and a unique transaction code. This means that the card number is not saved on the gadget or Apple servers. In addition, it is not transferred to sellers upon payment.
Why shouldn't you be afraid to use Apple Pay in Russia?
Payment services are of great interest to scammers and cybercriminals. Therefore, users of such systems often have concerns about the safety of using such services. Is it safe to use Apple Pay?
Frequently asked questions from users and answers to them:
1. Can the payment card information be compromised?
One of the key features of the apple system is that card data(number or PIN) are stored on iPhone and Apple Watch encrypted, therefore, it is impossible to spy on them.
2. What if someone spied on my PIN?
If you pay with Apple Pay a fingerprint is used as a pin code, which is known to be unique to each person. Only law enforcement agencies can access the fingerprint images. In reality, it will be much easier for a criminal to get a password from a payment card.
3. Can outsiders pay for purchases with a found or stolen Apple Watch?
Apple Pay users can pay using an Apple Watch without an iPhone. This feature is useful in cases where the user, for some reason, does not have access to the smartphone. The payment system on Apple Watch provides mandatory setting of a numeric password, which must be re-entered in order to make a payment. If you don't know him, you won't be able to buy anything. You can set a password as follows: " Settings» -> « The code»-> enter an arbitrary sequence of numbers.
4. I lost (stolen) my iPhone with Apple Pay configured, what should I do?
The principle of Apple Pay is such that the system will not work without proper configuration (“ Settings» -> Touch ID and Passcode) and activating the Touch ID sensor. Thus, the criminal will not be able to gain access to the device. Apple Pay payment process based on fingerprint scanning... In addition, if the transaction amount exceeds 1 thousand rubles, it may be necessary re-enter password, however, only after scanning the fingerprint.
5. Will the payment card details be known to Apple?
If you are already buying content from the App Store or paying for it, worrying about Apple getting access to your payment card details is inappropriate, since the card is already linked to your account.
6. Can third-party applications access Apple Pay?
Apple's tough policy prevents the appearance in her branded app store questionable programs... In addition, iOS prohibits the installation of software from unverified sources. Thus, such concerns are unfounded.
7. Are there any additional fees?
Apple Pay payments work no commission whatsoever... That is, the user pays only the amount that is indicated on the product label.
When paying using the "apple" payment system, a commission is charged in the amount of 0.15% - 0.17%, but it is not paid by the user, but by the point where the transaction is carried out.
As of early November 2016, Apple Pay works with debit and credit cards from the following banks:
Where can I pay with Apple Pay?
You can use the service almost everywhere: from supermarkets and hotels to cafes and restaurants. Pay attention to the presence of these icons near the cash register.
How to link a card to Apple Pay on an iPhone or iPad?
The card is linked through the Wallet program. To do this, you need to launch the application and select the option “ Add payment card". At the next stage, you need to add the card details manually or scan it using the camera, and then confirm that the information is entered correctly.
On iPhone 5 / 5c / 5s, the pairing process is as follows: after connecting Apple Watch to your smartphone, open the program Watch -> Wallet -> ... Adding a map is carried out in the same way as in the process described above.
How to pay with Apple Pay on iPhone
In order to make a payment, bring your gadget to a payment terminal that supports PayPass technology. Look for any of these icons at the checkout:
Without unlocking, double-click the Home button. Then put your finger on Touch ID and bring your smartphone to the terminal.
An example of payment via Apple Pay:
How to pay with Apple Pay on Apple Watch
If you pay using Apple Watch, double-click the side button and bring the watch to the terminal.
A prerequisite for working with the service is an Internet connection. This can be a Wi-Fi connection or a cellular connection.
How to work with a payment service on Apple Watch
1 ... In the Watch app on iPhone, go to “ My watch". If there are several models of smart watches, select one that will be used to make payments.
2 ... Click on Wallet and Apple Pay.
3 ... Add a map. If the card information is already saved on the iPhone, tap on the " Add". If you want to add a new card, click “ Add Mastercard". When prompted, enter the security code.
How to use Apple Pay online with Safari on iOS 10 and macOS Sierra
With the release, users have the opportunity to pay for purchases using Apple Pay on the Internet. This feature requires the Safari browser for iOS 10 or macOS Sierra. The service works on all macOS Sierra-based Macs, iPhones or iPads running iOS 10, and Apple Watch models using watchOS 3.
To set up Apple Pay on your iPhone or iPad, go to “ Settings» -> Wallet and Apple Pay -> « Add card". To use Apple Pay with Apple Watch on websites in the Safari browser on Mac computers, open the app Watch on iPhone -> Wallet and Apple Pay -> « Add card". To use an online payment service, you must be signed in to your iCloud account.
It is quite easy to use the Apple Pay service on the Internet - the option “ Pay with Apple Pay". To confirm your purchase in Safari on Mac, you need to double-click the side button on your Apple Watch. On an iPhone or iPad, this process is done using a fingerprint.
This is what Apple Pay looks like on a Mac:
- First, make sure that in the Safari preferences under Confidentiality included item .
- Click on the Apple Pay option on Mac and confirm payment and shipping information.
- Confirm the transaction on your Apple Watch.
- Confirm your payment by double-clicking the side button on your smartwatch.
- You can choose the card that will be used to pay for the purchase.
- On Mac, Safari displays a message that the transaction was successful.
- Here's what the Apple Pay interface looks like on iPad.
