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Name is not displayed on incoming lenovo call. Call history is not kept on an Android phone or tablet

Over the past couple of years, there have often been cases when incoming call numbers are not displayed on the mobile phone. At the same time, it does not matter at all what kind of cellular operator is serving you, the model and brand of the phone. The situation was noticed both on Nokia, and on Xiaomi, HTC, Samsung, and with mobile operators MTS, Tele2, Megafon, Beeline, etc.

In this article, we will tell you what to do if the incoming number is determined as "Unknown", or contacts that were previously recorded in the book are not displayed.

All incoming calls are defined as "Unknown"

Reasons for failure

This situation has already become fatal for many. People could not think of anything, although they did various methods, even replaced SIM cards. We will try to do without extremely radical measures. There are few causes of problems. Causes:

  • no money on the phone;
  • wrong number display status;
  • downed parameters of the telecom operator and the device itself;
  • copying contacts from one device to another, as a result of which there were failures;
  • exposed country in smartphone settings;
  • incorrectly saved contacts (shortening numbers (+7 ..);
  • duplicate numbers;
  • not enough space on the phone, and both clogged RAM and lack of internal memory are to blame;
  • network activation via Gevey Sim was used;
  • the phone has been updated or flashed (manual flashing).

Some operators, in order to show the numbers of incoming calls, ask to activate the service. You're in luck - it's free. Unfortunately, the operator does not always inform the user about this.

What to check if incoming numbers are not detected?

This problem can be solved quite simply, you're in luck. And even if the following steps fail to fix the problem, change the SIM card. Moreover, now, when you replace a SIM card, your phone number is saved.

First of all, we check the following

If you have an iPhone

If you have an iphone and you have activated the network through "Gevey Sim", see which country is indicated in the smartphone settings. Play around with different countries. Sometimes exposing European states, Russia, China and others helps. Don't worry, nothing should change on your smartphone. Plus, everything can be turned back.

Reset

If the device has recently been updated or flashed, you can roll back the system, or reset it to factory settings. Go to "Settings" - "General settings" - "Backup and reset" - "Reset device".

There is another way - turn off the smartphone - hold simultaneously the buttons "Volume up", "Menu key" (if it is not there, skip the item) and the "Power off / on" key. We advise you not to release the keys (except for the “Power off” button) for about 20 seconds (until Recovery appears). After a new window appears, you must select (with the volume keys) the desired item - factory reset. We reset and delete all data. After that, we reboot the device.

The point above can help with any difficulties associated with our problem.

If he writes an unknown number to Xiaomi

Lately, a lot of problems have been caused with Xiaomi branded phones. This is because they have their own MIUI system. For troubleshooting, just turn off its optimization.

  1. “Settings” - “About device” - “MIUI version” (actively click on the item 10 times) - a sign “Developer settings are open” will appear on the screen.
  2. We go back, click the "Advanced" item - the "For Developers" menu has appeared.
  3. Press and turn off the system update.

Also, check if you have an official version of the Xiaomi smartphone. Perhaps you bought a device with a ROM version, not a European or Chinese one. The ROM version is a flashed Chinese license for a European (illegal) one. Often issued in stores as “For Europe”. In this case, only a flashing will do.

Conclusion

Be sure to check the above tips if you don't see incoming call numbers. At most times, the failure can be fixed very quickly and easily. If suddenly the advice does not help, up to the firmware. We'll have to go to the service center and show the device. But before that, check the work of another SIM-ki on this phone. If there are no problems with it, then go to the operator's branch and change the SIM card.

e Android. Android smartphone does not show missed, incoming, outgoing calls. What to do and how to fix it?

Many users face the problem when phone or Android tablet starts to play up. It seems that nothing happened that could cause a malfunction, but it does not work as it should.

For example, the device has problems with the fact that missed, incoming or outgoing calls are no longer displayed... This may be due to:

1st: Software glitch- i.e. the problem is a software failure

2nd: Hardware failure- i.e. the problem lies in the "hardware" (that is, it requires replacement or restoration of spare parts for the gadget)

However, do not rush to get upset - in 90% of cases with problems the operation of the call registration and recording system smartphone a or Android tablet is to blame software glitch, which you can easily fix on your own.

We fix the software glitch:

Method 1. Quite simple - go to "settings" find there "Backup and reset" where you choose full reset settings with deletion of all data. Be careful, the use of this method is often effective, but it entails the removal of all photos, contacts, passwords, music, games, videos and, in general, all information stored on your smartphone e or tablet e. Therefore, first save everything you need by connecting the gadget to your computer. If this method does not suit you, or if the problem persists after it, see Method 2.

Method 2.

Based on solving network communication and reception problems phone s and tablets based on Android by introducing additional software. Utilities that control all processes inside gadgets. Today, there are quite a few of them, however, the fewer functions an application contains, the more, as a rule, it is effective. Best of all controls system functions, corrects, and fixes all possible settings and synchronization errors small, easy-to-use, free utility for Android devices You can download the application from Google Play and see its additional options in the description. After installing the application, all that remains is to launch it. Further, from you, in principle, nothing else is required. The application will completely take over the control of the device's functions. (By the way, among other things, the gadget will start charging 20% ​​faster, and its performance will also significantly increase, which will affect the download speed and operation of all applications, games, and the system as a whole. On average, after scanning, the system works on 50% faster.)
Method 3.

Change of device software, or, as it is also called "Per firmware ". This method, as a rule, requires certain skills and is solved by contacting the Service Center. To independently carry out this task, you need to contact the manufacturer's website for your device, download the utilities and the firmware itself necessary for the firmware, and then reinstall it on your gadget.

If none of the methods brought results, unfortunately, you will have to contact the Service Center for repair of your tablet a or smartphone a.

Call history is not kept on an Android phone or tablet. Android smartphone does not show missed, incoming, outgoing calls. What to do and how to fix it?

If Android does not save call history, then you should look for the cause of the error in the system. In some cases, only a complete reset of the device helps to solve the problem, but you can get by with less radical methods.

This article is suitable for all brands that produce phones on Android 9/8/7/6: Samsung, HTC, Lenovo, LG, Sony, ZTE, Huawei, Meizu, Fly, Alcatel, Xiaomi, Nokia and others. We are not responsible for your actions.

System failure

If the call log suddenly stops replenishing with new calls, try restarting your phone. Perhaps an error occurred in the Android operation, which will be eliminated after restarting the system.

  1. Hold the shutdown button until the menu appears.
  2. Select Restart.
  3. Wait for the system to restart and make a new call.
Increase

If the cause of the crash was a small error in the system, then restarting will fix it and return Android to normal state.

Wrong date

Another reason why calls are not saved in the log may be the wrong date on the phone. The time does not matter, as time zones can be different, but the date must be accurate. Otherwise, Android will receive calls from the past or the future and won't figure out how to record them for the current date. To change the date:

  1. Open the settings.
  2. Go to the "Date and Time" section.
  3. Turn on auto-detection of time and date over the network or set the data manually.

Increase

After changing the date, call any number and check if the information about the call is saved in the call log.

Factory reset and flashing

If everything is in order with the date, then the cause of the error should be looked deeper - in the operation of the system itself. There are two ways to troubleshoot a serious system failure:

  • Factory reset.
  • Phone flashing.

After the reset, you will get the device "like new": without profiles, contacts, content, applications installed on the internal memory. To avoid losing important data, make a backup before resetting. To roll back to the original state:

  • Open the settings.
  • Go to the "Recovery and reset" section.
  • Select the "Factory data reset" mode and click "Reset".

If a factory reset doesn't work, perform a factory reset. After completing this operation, you will receive a clean Android.


Increase

If the reset does not lead to a positive result, perform a flashing. You can install the official firmware from the device manufacturer or install an Android assembly that matches your phone model.

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