Malware, otherwise known as viruses, is a serious threat to any computer. And it's not just a noticeable deterioration in the speed of the machine. Viruses can damage vital registry files that are responsible for the operation of the entire system. After such an intervention, the computer will generally stop working normally, and in especially serious cases of infection of the system, it will not be able to load it correctly.
Another problem concerns the Internet and individual sites, to which some block access. This is one of the many Odnoklassniki or another popular resource. What should you do if one morning you decided to visit your page, and in response you saw only an error message or endless loading in the browser?
Contact does not load due to a virus that changes hosts
Quite often, the principle of operation of a malicious program lies in changing a specific file. In this case, these are hosts. Roughly speaking, it contains information regarding all the resources visited and how to download them to the computer. A clear sign that a virus has damaged this file is an error like "404 Page not found".
Also, you may be asked to send an SMS to some number (supposedly to confirm the profile, data, identity, unblock the page, etc.). Of course, you shouldn't be led by scammers and do it. To regain access to your favorite resource, you will have to perform several simple actions that return it to its original state.
Editing hosts
You can find the file on the local drive where your operating system is installed. You need to go to the Windows folder, then the path looks like this: system32 \ drivers \ etc. Open the required file (the one without the extension, if there are two of them) through notepad or any other text editor to view the contents. Apart from basic information, there should be no extra lines here, for example, "95.84.246.0 google.com".
If you are in doubt and cannot independently determine where the necessary information is, and where is the result of the actions of the virus, then you can go the other way. Just remove everything, leaving only the line "127.0.0.1 localhost" (without the quotes), and save the file.
In some cases, the virus constantly returns hosts to the state it needs. This means that you need to enable the display of hidden folders in the properties of the etc folder (where the desired file is located). If after that another, invisible duplicate of hosts is found nearby, you need to delete it.
Why other viruses
To scan your computer for the presence of a Trojan horse, you need to view the list of running processes. This can be done by calling the task manager. Different operating systems have their own combinations of buttons to launch it. In Windows OS, this will be Ctrl, Alt and Delete pressed at the same time. So, we carefully review the entire list of running processes. If "svc.exe", "vkontakte.exe" or "svchost.exe" are present there, then we are definitely dealing with a virus program, and the computer does not load "Contact" because of it.
The processes must be closed, but this is not enough for the final disposal of the virus. Now you have to find the virus on your computer and remove it manually. The easiest way is to type its name into a search engine by selecting the "Search in system folders and hidden files" option. Next, we remove the found virus, after which we reboot the system.
Other solutions
If you are tired of looking for why "Contact" does not load (as an option, you could not identify the reason), use a couple of simple tips. Sometimes they help, sometimes they don't, but no one bothers to try. First, do not forget after each attempt to restore access to the resource. This can save you time and find out if a particular method worked.
You also need to clean up the registry routes. To do this, use the command line of the start menu. Enter the command "cmd" in it, and in the window that opens - "ipconfig / flushdns" (only without quotes).
Sometimes restoring the system to an earlier state helps. This is a built-in feature of the operating system. To access it, just go to the main menu and sequentially select "Standard programs", then "Utilities". This is where the function we need is located. Following simple prompts, we roll back the system to the nearest restore point.
Also, don't forget about antivirus software. If one does not help, you can always install another and scan your computer again. The main thing is not to panic. It is possible that while you were looking for why "Contact" is not loading, the site was simply undergoing technical work.
Free time appeared, and you, as usual, decided to stick in Vkontakte. We entered, trying to log in: access is denied - VK does not work. Or another situation: authorization was passed, but everything is working so slowly that from the outside it seems that it does not work at all. Why VK does not load and what to do about it - we will tell further.
Having got used to the constant presence of a social network in one's life, its absence or problems in work are felt especially acutely. This has recently affected Ukrainian users: the authorities have banned mobile operators and providers from providing access to Vkontakte (in Russia, the same problem with Telegram). The blocking is bypassed using a VPN, so there would be a desire.
In other cases, the reason why VK does not work lies in one of the points described below.
Types of errors
The following types of errors are distinguished:
- The problem with Vkontakte servers: nothing loads or loads badly, authorization is impossible.
- The VK start page, upon authorization, asks for information from a paid SMS - you have become the owner of a ransomware virus. Where there is one SMS, there are 10, and the mobile balance is not rubber.
- Malicious applications filled the hosts file, hence the inability to log into the account.
- The browser cache is full. Sometimes the viewer itself reacts to changes and produces a bunch of squiggles and the text "Clean cash and restart your browser".
- Antivirus software has blocked the social networking site.
- Problems on the side of the provider.
VK is not working now 2019
The social network VKontakte is the same Internet resource as other sites. The peculiarity is the huge influx of visitors, creating a frenzied load on the servers, ensuring uninterrupted work. Okay, everyone would peacefully flip through their feed, but after all, we upload photos, watch videos, send messages and perform many actions, loading the servers to the fullest.
In February 2019, the Internet was full of news reports that the Vkontakte servers were lying: many users were denied access to the application and the full version of the site. Troubleshooting takes time: as a rule, VK specialists cope on the same day, but it all depends on the situation.
Solution: Fill in the search query "VKontakte is not working now 2019" and read the news - they will definitely write there if the servers are down. Please be patient - the social network team will try to get the work done as soon as possible - this is, first of all, in their interests.
Why doesn't VK load
We opened a browser and first of all we went to the social network, but the site does not open. We refreshed the page several times, restarted Chrome or Opera (whatever you are sitting in) - there is no result.
Solution: Take a close look at the date and remember if it's time to pay for the Internet. Isn't it time yet? Dial the provider's technical support number and check if there are any connection problems. Perhaps you are not the only subscriber with a similar problem and there are problems with the company's equipment (open circuit, system failure, you never know).
VK application does not work
The Vkontakte application is on the phones of most users - a convenient way to always stay in touch. The developers periodically release improved versions, introducing new features and adding new restrictions. An outdated version is causing problems in the social network.
Solution: If you have problems with the application, update it to the current version or demolish and reinstall it. Pop-up tips on smartphone screens notify you of the possibility of updating VK, but you can find out about the available version in the Play Market or App Store. You can download it there.
VK does not work on the computer
The influence of viruses and the work of antivirus software on smartphones is not very felt - on a computer, things are different. You won't get far without a working antivirus program: malware and files attack and infect the system, steal personal data, and extort money in exchange for access to websites. Such a ransomware virus periodically pops up when working with VK, requiring you to send a message to a short number. Remember: no need to send SMS at the entrance, unless you forgot your password (login) and are trying to restore the page.
Solution: The best way out of the situation is to reinstall the system and change the antivirus that missed the threat.
The antivirus program works too well, so social networking sites that use cookies find themselves in the zone of influence of protective screens - the program makes them inaccessible, considering it dangerous.
Solution:
- Test the assumption by turning off the screens and launching the site.
- If the problem disappears, reactivate the antivirus (you cannot leave your PC unprotected).
- Go to Settings and add the VK site to the list of exclusions. So the antivirus will continue to work, but the restrictions on the social network will not apply.
- Carefully follow which links you open, which applications for VKontakte you install - they can threaten the security of your computer, and since the antivirus will not work on the site, there is a threat of virus infection.
What to do if VK does not work
Go to the main page of Vkontakte and see a message about blocking the site or a request to send a message to one of the proposed numbers? Yesterday everything was in order, but today VKontakte does not work? The hosts file located in the system information has probably changed and needs to be checked.
Solution:
- Go to My Computer and open Local drive C. Then follow the path Windows \ System32 \ drivers \ etc. There will be several files in the folder, find hosts.
- We went through the path to the desired folder, but the file was not found. It can be hidden. The display of hidden files for the operating systems Windows XP, Windows 7, 8 is disclosed below.
- Select the file and open it with Notepad.
- If there are many letters and characters, erase everything except the line 127.0.0.1 localhost.
- Save your changes.
- Restart your computer or laptop.
- Login to your account to check.
- After authorization, change the password (think more difficult and write it down so as not to forget).
What to do if VK does not load, but the Internet is working
The last reason for possible problems with VK remains - temporary files accumulated in the browser, slowing down its work and restricting access to sites.
Solution: clear the cache of the browser you are using. In the settings there is an item "Delete temporary files" or something similar - different for each browser. Select it, the process may take about a minute. Restart your browser and try logging in again.
If a couple of hours ago you scrolled through the news feed, listened to music and watched a video, and now Vkontakte does not work, it is not necessary to immediately try all the proposed options up to reinstalling Windows in desperate attempts to gain access to the social network. Wait a bit: if the problem is on the side of VK, it will be solved soon. If after a couple of hours the VC does not load, contact your provider, and only after that start manipulating the computer. This does not apply to clearing the cache - the procedure is useful at any time.
The social network VKontakte is one of the most popular in the CIS, slightly ahead of Odnoklassniki and Facebook. It has existed for a long time and has become so fond of users that very many days cannot live without going there. And what if VK won't open?
Real illness
Many VK users cannot live an hour without logging into their account in their favorite social network. And this is not surprising. Today "VKontakte" allows not only just chatting with friends and meeting new people from anywhere, but also listening to music, watching videos, gathering in thematic interest groups. This is exactly what most users like. Many people go there in order to listen to their favorite performers, watch a series or flip through the news feed, in which, by the way, you can find a lot of interesting information among a bunch of posts with jokes and advertisements.
And that is why the fact that Vkontakte stops working is a great loss for many. At the same time, very many do not know what to do if the VK does not open. And in order to save a couple of thousand nerve cells of a poor user who cannot listen to their favorite song or reply to a message to a friend, we will consider why such a problem occurs and how to fix it.
And it arises for the following reasons:
- due to an invalid domain entry in the system;
- due to blocking of the site itself or problems on it;
- problems in the browser;
- blocking by antivirus.
If such a problem exists, and there is not even the slightest idea of what to do if VK does not open, we check the Internet connection. You just need to look at the icon on the toolbar (which is near the clock) or try to go to any other site that works for sure. In the case when the Internet functions perfectly, we dig a little deeper.
What to do if VK does not open
The most common problem is browser clutter with cache and site data. Therefore, you need to clean it. This can be done both in and with a special utility (such as Ccleaner). Also in the browser you need to clear cookies. They are cleaned like this:
- Chromium platform ("Yandex", Google Chrome, etc.) - go to the top right in the settings, scroll the wheel all the way down and click on "Show advanced settings". When the settings page opens, we are looking for the item "Protection of personal data", where you need to click on "Content settings". Next, open "Show cookie", where in the window that opens, delete everything with a cross.
- - go to the settings, to the "Advanced" tab. There we select the "Network" section, where in the "Web content caching" item we click on "Clear now". Next, go to the "Privacy" tab, where we click on the link "Delete individual cookies". We delete all cookies.
- Opera - also go to settings, then - general settings. In the window that opens, go to the Cookies section, where you need to click on the "Manage cookies" button. Now just select and delete.
Restart the browser and try again. This method is suitable when VK cannot be opened in one browser. If nothing has changed and you do not know what to do, if VK does not open from all browsers, we proceed in the following ways.
HOSTS file
A very common problem can arise because of which is responsible for converting the domain name to the IP address. This is due to constant virus attacks on this file and as a result, new entries appear in it for sites that do not exist (for example, vkontakte.ru, that is, the old VK domain). What if the VK site does not open in this case?
Go to the system folder (most likely, it will be the C drive). We go to WINDOWS, find the system32 \\ drivers \\ etc folder. Now open it with notepad, where you need to delete the line with the address vkontakte.ru.
Blocking by antivirus or firewall
It is possible that the problem is in the antivirus or firewall, which for some reason consider the vk.com site to be malicious and block it. In this case, there must be a notification from this program about the blocking, so it will not be difficult to calculate it. The only thing to do if VK does not open is to allow your favorite social network to work. To do this, go to the antivirus, find the section where you can put files, folders and sites in the whitelist, and add "VKontakte" there. Now let's try again.
It is also worth remembering that usually the antivirus does not just block, and it is possible that the site does indeed distribute malicious files. Therefore, it is turned off exclusively at your own peril and risk.
Problems with the site itself
Recently, VKontakte has been experiencing frequent malfunctions, glitches and brakes. This can be connected with anything: hacking a social network, improving the service, etc. Therefore, you should not immediately get scared and think about what to do if the VK page does not open. It is possible that developers are fixing bugs or improving an existing service. There is only one way out of this situation: wait a little.
Provider blocking
It is possible that it is the Internet service provider that is blocking this popular social network. This, of course, is rare, and unlikely to happen, but still possible. Therefore, if nothing helped at all, you can contact the Internet provider and ask him if he is blocking a site like vk.com for an hour. What if VK does not open from the computer in this case? Change the provider, if, of course, you can do it. It is also worth remembering that this option is extreme, and almost no one is blocking this site.
The first thing you don't need to do is panic, since most of the problems are caused by the person sitting in front of the monitor. Next, be sure to check the connection to the Internet, after which we start scrolling through the rest of the versions.
Also, so that there is no question of what to do if VK does not open from all browsers, you should not install different clients on your PC to receive mail, as they very often carry viruses and various malicious programs that can cause a lot of problems ...
Another way to check the performance of VKontakte is to go to your page from your phone. If it logs in on the mobile without problems, but not on the computer, it means that the problem is in it.
As a rule, users do not even realize that by starting their computer and opening a browser, they will not be able to load the “contact” web page ...
In this article, we will try to sort it out in sequence with the most common reasons due to which this problem occurs.
1. The main reasons why you can not go to Vkontakte
In general, there are 3 most popular reasons due to which ~ 95% of users cannot enter Vkontakte. Let's briefly talk about each of them.
1) Enter the wrong password or mail
More often than not, the correct password is simply forgotten. Sometimes users confuse mail, because they can have multiple mailboxes. Double-check the entered data carefully.
2) you caught a virus
There are viruses that block access to various sites: for example, antivirus sites, social networks, etc. How to remove such a virus will be described below, but you cannot describe it in a nutshell ...
3) Your website has been hacked
Most likely, they hacked you, too, not without the help of viruses, first you need to clean the computer of them, and then restore access to the network.
2. Why is the password incorrect?
Many users have pages not only in one social network "Vkontakte", plus add to this several e-mail boxes and everyday employment ... You can easily confuse one password from one service with another.
In addition, many sites on the Internet do not allow easy-to-remember passwords and always force users to change them to their generated ones. And of course, when before you easily entered a social network, just clicking on your favorites in the browser, then after a month, remembering the password is difficult.
To recover your password, click in the left column, right below the authorization lines, the item "forgot your password?".
2) Update the databases, and then check the entire PC (at least the system disk).
3) Pay attention, by the way, that you have in and in the installed programs. Remove suspicious programs that you did not install. It's just that very often, along with the programs you need, all kinds of add-ons are installed that can embed various ad units, interfering with your work.
4) By the way, a couple of interesting notes:
Removing "Vebalta" from the browser -
3.1 Sharing a contact
After you have cleaned your computer from various adware programs (they can also be classified as viruses), you can proceed directly to restoring the system. It's just that if you do this without removing the viruses, there will be little sense - very soon the Internet page on the social network will stop opening again.
1) You need to open Explorer and go to the address "C: \ Windows \ System32 \ Drivers \ etc" (copy without quotes).
2) There is a hosts file in this folder. We need to open it for editing and make sure that there are no unnecessary and suspicious lines in it.
To open it, simply right-click on it and select open with notepad. If after you have opened this file, the picture is as follows - then everything is fine *. By the way, the hashs at the beginning of a line indicate that these lines are comments, i.e. roughly speaking - a simple text that does not affect the operation of your PC in any way.
*Attention! Virus writers are cunning. From personal experience I can say that at first glance there is nothing suspicious here. But if you scroll to the end of the text notebook, it turns out that at the very bottom, after a heap of blank lines, there are "viral" lines that block access to sites. So actually it was ...
Here we clearly see that the address of the Vkontakte network is written, opposite which is the IP of our own computer ... By the way, note that there are no gratings, which means this is not just text, but instructions for a PC that it should download this site to the address 127.0.0.1. Naturally, this site does not exist at this address - and you cannot enter "Vkontakt!"
What to do about it?
Just delete all suspicious lines and save this file ... The file should contain something like this:
After the procedure, restart your computer.
A couple of problems that may arise ...
2. Alternatively, you can use the popular Total commaqnder program - in it you just need to select the hosts file and press the f4 button. Next, a notepad will open, in which it is easy to edit it.
3. If it does not work, then in general, take and just delete this file. Personally, not a supporter of this method, but even he can help ... Most users do not need it, but those who need it can easily restore it themselves.
3.2 Prevention
In order not to pick up such viruses, follow a couple of simple tips ...
1. Do not install any software of suspicious quality initially: Internet breakers, keys to programs, download popular programs from official sites, etc.
2. Use one of the popular antiviruses:
3. Try not to log into the social network from other computers. It's just that if on your own - you still control the situation, then on someone else's computer to be hacked - the risk increases.
5. If you have disabled automatic Windows update, then from time to time check the system for important "patches" and install them "manually".
The popularity of VKontakte has long been beyond doubt. It would seem that not so long ago the Internet was perceived as an anonymous platform where users were not always ready to indicate their real names, not to mention surnames and personal contacts. But then social networks came to the world and everything changed. Now everyone has personal pages on several social networks. They have become so tightly embedded in the lives of many people that it seems that it has always been this way and cannot be otherwise. But it also happens that social networks or a personal page stop working or loading, what should I do in this case? Let's try to figure out the reasons. In this article, we will look at the most common: why vkontakte freeze the page, for what reasons, the page may be unavailable or not loading.
Why is the VKontakte page unavailable
If you find that the administrators have blocked your profile and your page is “frozen”, this may be for several reasons: due to spamming, posting prohibited content on your or other people's pages, because of your suspiciously high activity, the use of profanity, insults , participation in questionable groups, etc. If you have not done anything like this and are at a loss as to why the VKontakte page is inaccessible, it is possible that your profile was hacked by cybercriminals for some of their own purposes.
First of all, you need to send a message to the technical support service, in which you can describe in detail how your page behaves suspiciously by filling out a rather detailed questionnaire. The data that is requested in it, insidious hackers cannot know, so there is a hope that the site administration will return the legal status to your page. In addition, you must try to immediately change the password to log into your account. If your efforts were in vain, and the page is still frozen, you will have to wait three months for the administration to consider your case or create a new profile for yourself.
Why the Vkontakte page does not load
There may also be several reasons why the VKontakte page does not load. One of the most common violations that slow down the login to your account is the failure of the "hosts" system file, which contains information about the domain names of resources and the corresponding ip-addresses. The problem can be fixed quite easily: you need to go to the C: \ WINDOWS drive and find the hosts file in the System32 \ Drivers \ etc folders, and completely delete the vk.com line in it.
If you are worried why the VKontakte page does not load, check your computer for viruses and malware, because they can cause a similar failure. Scan and "treat" the device and welcome to VK! In addition, an Internet provider can block access to a site if VKontakte is classified as a prohibited resource. In such a situation, programs or anonymizing sites will help.
If you checked your computer for viruses, you are sure that the site has not been blocked by an insidious provider, the hosts file is in perfect order, but the problem remains, then there may be another reason why VKontakte takes a long time to load. And it is quite commonplace - the site itself hangs, it is at the moment that technical work is being carried out on it, reconstruction, or the speed of the Internet connection leaves much to be desired. In this case, you will have to wait a little and try again to visit the page a little later.
