Quite often, it happens that a working iPhone, showing confident network reception on the indicator, is in fact unavailable and does not receive incoming calls. If the owner tries to call from him himself, the call is successful only after 3-4 attempts.
Many are interested in why the iPhone may not be available, although it catches the network, as expected.
The main "symptoms" of the problem
As a rule, the lack of receiving calls when the network is on is most often found in models 4s and 5. Immediately after switching on, they are confidently registered in the network, and within a few minutes after downloading they can be dialed, and then the connection disappears, although the indication shows that everything in order. Access for incoming calls, as a rule, remains for one or two minutes, and then disappears again. GPRS / EDGE Internet does not work, but 3G / 4G network is always available, as well as Wi-Fi.
There can be many reasons for such a problematic phone operation, from incorrect settings to problems finding the network. To fix the problem, you need to try several different ways in the hope that one of them will be successful. After each step, it is advisable to check whether the problem has been fixed.
Check general settings
- Start by going into the settings, turn on the flight mode, i.e. disconnect all wireless networks... After a few seconds go to normal mode functioning of the iPhone.
- Did not help? Find the function in the settings "Do not disturb" and check if it is disabled. If enabled, put the setting in the state "turned off".
- View the list of blocked phone numbers- it can be seen in the settings, in the section "Telephone", subsection of blocking and identification of calls.
- Perhaps you have activated call forwarding. Look for this function in the settings section too. "Telephone".
Update your software
Connect wifi if disabled and check if carrier settings updates are allowed and operating system iOS.
If automatic update disabled, enable it and wait for the updates to download, then restart your phone. Possibly the malfunction is related to outdated settings.
Reinstall the sim card
It is possible that the whole thing is in the SIM card. First, remove it from the slot and reinsert it. Are the problems continuing? Try installing a different SIM card.
Sometimes the defect is eliminated if the phone starts working with a SIM card of another operator or even just another SIM card.
Update network settings
- Reset the network settings so that they are automatically reinstalled. To do this, open the section in the settings "Basic" and in the tab "Reset" press the button "Reset network settings"... But do not forget that after this you will have to re-enter everything. network settings, including password for Wi-Fi, VPN settings etc.
- Turn off your phone, go outside and walk a few blocks, then turn it on and try to take the call. Perhaps, where you are constantly located, there is a border between the zones of neighboring stations, and in such places there is often poor reception and interference.
- Try to switch to another frequency range... To do this, you need in the settings cellular open "Cellular data parameters" and then choose "Enable LTE" while turning off "Enable LTE / 4G / 3G".
If all else fails, contact your operator to check the connection of your number to the network and send the updated settings.
Sometimes the iPhone has problems handling incoming and outgoing calls. At the same time, the operator's network icon can show a high level of signal reception and transmission. Let's take a closer look at what to do if the iPhone does not receive a call and how to return this function to the phone.
Types of problems and their causes
Incorrect work with calls can manifest itself in one of the following ways:
- The screen does not display a new call notification, and after the call ends, the Missed call icon is displayed in the action center. The reason for this type of error is wrong setting functions voice mail... The phone automatically redirects any signal to it, so you know about the presence incoming call after its reset;
- There is no ringing or vibration during a call, but a call notification is displayed on the screen. In this case, you should check the operation of the speakers and, if necessary, replace them with new ones;
- There is no connection on the phone, even if the SIM card is inserted into the phone. The cause of the malfunction is an incorrect position of the card in the tray or a hardware failure of the communication module.
First Aid - Setting Up Your IPhone Correctly
First, check if the ringer on / off key has been pressed. And turn up the sound on your smartphone. If you practically do not hear the call, but it appears on the screen, you need to monitor the sound settings of the device.
Even if the sound in the system is installed on the high level, it is necessary to separately adjust the volume of the input signal, since these two parameters are different from each other.
Turn off Do Not Disturb mode. The convenience of this option is that you can use your gadget as usual, but you will not be able to call and disturb the peace. Many users simply forget to disable this setting. Go to the notification center or device settings and deactivate the "do not disturb" slider.
To stop the constant sending of a call to voicemail, you must reset your phone through iTunes.
Also, starting with iOS 9, the following bug was noticed in the device, due to which the iPhone does not receive incoming calls. If during incoming call your phone lies on the surface with the screen down, the call will be heard, but the incoming call will not be displayed on the screen itself. How, then, do you rise to the challenge?
To do this, you need to open the list running applications(window of all open tabs). The bell panel will be available on the second screen. This bug is still not fixed. by Apple and may appear on the iPhone from time to time.
Gadget repair
If you are faced with a problem when the iPhone not only ignores incoming calls, but also does not recognize the operator's network at all, you should check the operation of the hardware parts of the smartphone. First, try using a friend's SIM card. In 90% of cases, a failure in signal reception is explained by the blocking of the existing sim.
You may be inserting the card incorrectly into the SIM tray. It should be installed as shown in the figure:
If problems with the signal appear regardless of the SIM card, a replacement should be carried out GSM antennas... A new part can be purchased at the IPhone Parts Store. Make sure you have the kit before starting repairs. necessary tools: spudger, screwdrivers, tweezers, screen sucker.
Any instructions on how to do it yourself Iphone repair You can find it on our website, or make a call to a specialist for to any place convenient for you.
If there is a problem with the phone and the call on the iPhone does not work, then you want to know:
1. Where did this malfunction come from?
2. How quickly to get rid of the problem? Better turn to service center or fix the equipment with your own hands?
3. Where can I watch the video instructions for eliminating this malfunction.
You will find the answers to these questions in our article. There is also detailed video instructions for diagnosing and repairing a smartphone on your own.
To restore the device's performance, you need to know:
TOP reasons due to which the call does not work on the iPhone
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| Display with glass (Copy) Quality 80% | 14400 5300/6300 1900/2100 3300 3300 1500 2300 1100 490||||||||||||
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| Power connector with ribbon cable Promotion! | 450 | 450 | 450 | 450 | 450 | 450 | 450 | 450 | 499 | 30 minutes | Power button with loop | 420 | 420 | 450/420 | 450 | 420 | 450 | 420 | 420 | 499 | 30 minutes |
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When does not accept iPhone calls, there is a need to diagnose the details presented above. You will find in the quality control section how to carry out diagnostics and only then you can safely proceed to the next stage.
Video instruction: troubleshooting
We provide a video when there is no sound on the iPhone, so that the repair process does not take much time. You will find out why the device misses calls if you watch the video to the end.
You can watch the rest of the videos in the section quality control
We told everything about the malfunction, when the calls do not go through, the call does not work, the video instructions were shown, we told how to choose a part and make repairs to the device. It is important to correctly eliminate the breakdown in practice. There are 2 ways to repair a gadget:
1st - device restoration in the service center - employees with extensive experience will quickly repair a smartphone. Our video was filmed for quality control, so the information is reliable.
2nd - fix mobile phone on our own - all components original quality and you can buy tools in our center. You can evaluate your strength by the description of the malfunction and video instructions.
During the work of our service center, one of the most common problems is the problem when the call does not work on the iPhone 6, 6 Plus, 5, 5S, 5C, 4, 4S. Besides it comes not only about the iPhone of the fourth series of the release. This problem occurs in all variants of Apple phones.
The main function of the phone is to receive calls, and if it fails, the main task of using is lost this device... In a world where communication and commutational communication are indispensable, even a quiet call on an iPhone leads to limited opportunities communication not only in personal sphere but also in business.
All this contributes to immediate referral to specialists. V in this case it is not only about saving precious time, but also about the complexity of the damage that can be caused by delays.
The call does not work on the iPhone 4s, the iPhone turns off when making a call, or the iPhone 5, 5S, 5C skips calls, this may be the following explanation
1. In most cases, the reason why the iPhone does not respond to a call may be a breakdown of the radio path.
2. Faulty transmitter power amplifier. This is caused by moisture ingress or shock. In this case, it is necessary to make diagnostics and identify from what exactly the breakdown occurred.
3. The iPhone turns off when you call and in case of a problem in the binding of the radio path. As in the previous case, this is due to moisture ingress or shock.
4. The impact may damage the antenna, which does not receive calls from the iPhone 4s. The antenna needs to be replaced.
5. As a result of moisture entering the apparatus, components fail. printed circuit board... Only diagnostics carried out in a service center will reveal the place of moisture ingress. And in case of timely contact, it will be possible to restore the operation of the device at minimal cost.
6. Ingress of moisture can lead to a short circuit in the power supply circuits, which leads to damage to the speaker.
7. Another reason why there is no sound when the iPhone 6, 6+, 5, 5S, 5C, 4, 4S is ringing may appear, no matter how corny it sounds, the inclusion quiet mode... Check the side switch.
Repair cost
You can get acquainted with the prices of our service center in the table below. Prices are presented only for original spare parts - we do not hold others.
Let's follow the situation using the example of one of our clients. The client asked the question - why does she not receive iPhone calls? When examining the phone, it became clear that the antenna was out of order, the malfunction of which was blocking the calls. After replacing it and giving the repaired device to the owner, it turned out that two months ago she had already changed it, but in a different workshop. And she already came to us, to the center, on the advice of, as she put it, "good people."
You ask, why exactly you? Are there other equally good service centers?
There are many good ones, but there are not so many excellent ones who treat their work with professionalism and responsibility. As an argument, here's the following:
1. We sell spare parts all over Russia, therefore in our workshop only original spare parts and at the lowest prices are available.
2. For any repairs, we will give you a guarantee for the entire device.
3. Diagnostics are free of charge.
4. We only use professional equipment.
So, you are having problems with iPhone 4, 4s calls? Do not sit and wait, but suddenly it will pass by itself. It won't go away, but it might get worse. If moisture gets inside, it does not sit in one place, but spreads to the mechanisms located nearby, which will complicate the work of the master. Contact our service center, which will not only carry out the repairs with high quality and reliability, but will also do it as soon as possible. A free diagnostics, qualified employees and the use of only professional equipment will ensure the service of your device for many, many years.
The iPhone won't ring. in the sense of not accepting incoming, but voice mail passes. It sounds, of course, somewhat strange, nevertheless, just such an unpleasant problem has a place to be. Moreover, Apple users encounter it often enough to consider it completely insignificant.
In most cases, finding that his iPhone is not ringing (by the way, it can be an "elderly" 4S and completely new iPhone 6 coated with real gold - this, for example), the user with bad feelings rushes to the service center or to the store with complaints, not really delving into the essence of the problem. But in vain.
The fact is that if, as we have already said, the iPhone does not ring, but it reproduces voice notifications correctly, then you can try to deal with this incomprehensible gimp on your own and save your time (and a bit of nerve cells) on trips to the SC.
Firstly, there is always the possibility that your iPhone, however, like any other smartphone or phone, for some reason there was a sudden failure when connecting from the operator's network. Yes, it happens. But this, as they say, goes away on its own, well, as a last resort, a reboot will be required.
Secondly, when the iPhone does not call, but sends calls to voicemail, then this problem is most likely not one of those that can be effectively eliminated only in the service center, you can do it and on their own... In general, if this happened, then for a start we develop in ourselves the idea that nothing terrible happened to your smartphone.
Most often, the solution turns out to be quite simple, and it is called "Do not disturb" mode. If it is activated, then the iPhone does not ring, but transfers incoming calls to voice mail, if the subscriber does not call back within 3 minutes. Then you will notice the incoming only in the form of voice mail, and not calls or missed notifications, as it should have been.
In iOS 7 and iOS 8, the Do Not Disturb mode is very easy to turn on, and sometimes the user activates it inadvertently when fiddling with the settings of his iPhone, for example, in the Control Center or in the process of changing other settings, which starts with a swipe up from the bottom edge screen.
How do you know if your iPhone isn't ringing due to Do Not Disturb? It's not difficult at all. We carefully look to the right top corner screen. If you see an icon in the form of a small crescent next to the clock, then your smartphone is still operating in the “do not disturb” mode. Further - according to the situation.
If you need to turn it off, just swipe up from the same bottom edge of the screen, open the Control Center, find the same crescent icon in it (if it's white, then the "Do not disturb" mode is active) and tap once. It's all. The icon will turn gray and the iPhone will return to normal calling mode.
Now all that remains is to check if the option to enable the "Do not disturb" mode is activated according to the schedule. To do this, go to "Settings", open the "Do not disturb" tab and make sure that both the "Manual" and "Scheduled" options are disabled.
However, if everything is fine with the connection, and after turning off the "Do not disturb" mode, the problem remains, i.e. The iPhone does not ring and still does not receive calls, then you really have to consult with a SC specialist.
Articles and Life Hacks
Often, subscribers complain that when they try to call someone, there is no connection, iPhone does not ring or receive calls, despite the fact that the Internet is functioning normally and SMS messages are received. This is one of the most common problems that phone users come to a service center with. Also, if you, similar problem may also be probable.
IPhone does not receive calls and does not ring: basic steps
If a similar problem exists from the date of purchase mobile device, then this is a defect in the communication module. For permission this issue you need to seek help from specialists at the service center.
If the malfunction occurred later, then you can try to work with another SIM card, there may be a problem in the card. In addition, you can contact the office of the mobile operator.
The main function of the iPhone is making calls. V modern world where it is impossible to exist without communication, the absence of a call limits the possibilities of communication both in personal life and in business.
Prompt appeal to experienced craftsmen will help save you time as well as reduce the harm caused by procrastination. Qualified specialists will repair the phone reliably and with high quality in a short time. If your phone won't receive calls, don't expect this problem will resolve itself. It will not go away, and will even get worse. So, water that has got inside the apparatus is not in one place, but spreads to nearby mechanisms. This will greatly complicate the work of a specialist.
Why are there no outgoing and received calls on the iPhone?
Explanations that the iPhone does not ring or receive calls can be different:
1. If the iPhone gets wet or mechanical damage(falling, hitting) the power amplifier breaks down. The solution to the problem is timely diagnosis.
2. The most common reason for the device not responding to calls is damage to the binding of the radio path. The reasons are similar to the previous case (fall or exposure to moisture).
3. The device cannot receive calls due to damaged antenna. Solution to the problem: replace the antenna.
4. Water entering the device will damage the components of the printed circuit board. Only diagnostics carried out in a specialized center can solve the problem. When contacting specialists promptly, you can restore the device's performance at the lowest cost. Of course, according to your location, it is better for you to know.
5. If water gets inside the unit, the power circuit may short circuit and damage the speaker.
6. If you use Quiet Mode frequently, you may experience no sound when making a call. Solution: you need to check the operation of the side switch.
