Trying to download an app from the App Store and the download process keeps getting stuck? Or maybe you've finished restoring from an iCloud backup and it seems like you've been downloading apps for ages and never finished? Such errors while downloading applications periodically occur on both iPhone and iPad. However, there are several ways to solve them, and in this post I will tell you about them.
1. Check your network connection
Make sure your internet connection is working properly before proceeding further. The easiest way to do this is to test it in other applications. For example, open any page in Safari or send a message in iMessage.
If the problem is really in the connection to the network, then as soon as it is restored, the download of the application will continue from the moment at which it stopped. If other applications function normally, go to the second method.
2. Restart download
Sometimes users accidentally click on the icon of an application that has not yet been loaded and it stops. This is very easy to understand, since the icon caption will indicate the “Pause” status. Just click on the icon again to start the download again. And even if the download was not paused, but simply stuck, such a restart can help and the download of the application will continue.
If tapping on the icon does not work, wait a while and then repeat. If there is no result, go to the next method.
3. Reboot your iOS device
A reboot can help fix many errors, including an application load failure. Just press and hold the button at the same time Home and the button Power... As soon as the logo appears, release both buttons, wait for your iPhone or iPad to turn on and check for frozen downloads.
If the download of the application continues - everything is fine, if not - return to the App Store and try downloading the application again. If it freezes again, go to the next method.
4. Try uninstalling and reinstalling the application
Sometimes deleting an application that has not yet been loaded and restarting the download can help. If after restarting the application it was not cleaned up, try uninstalling it manually. To do this, tap and hold on the icon until they begin to wiggle, click on the “cross” in the upper left corner of the stuck application icon and confirm the deletion.
If the application has been deleted, try installing it again. If nothing happened and the icon still remains on the screen, go to the next step.
5. Download another app
I don't know why, but sometimes downloading another app from the App Store can help "stir up" stuck apps. Trying is not torture, so try downloading an app. It can be any free app or one you purchased earlier. Wait a little to check the result, and if it doesn't work, go to the next step.
6. Log out of your iTunes account and restart your iOS device
If all else fails, try logging out from your iTunes account. This should stop any content on your iPhone or iPad from being downloaded. Additionally, it is advisable to reboot the device before proceeding with the repeated application download procedure. Signing out of your iTunes account is pretty simple:
- Open the App Store in the tab A selection.
- Scroll to the bottom of the page and click on the button with your Apple ID.
- From the pop-up menu, select Log off.
7. Synchronize iOS device with iTunes
Even if you use iCloud for backups, you can still sync your iPhone or iPad with iTunes. Sometimes syncing and transferring your purchases can help with stuck downloads. Just plug your iOS device into your iTunes computer and sync it like you usually do when transferring music or movies. Wait until the end of the process and check if the applications that you could not download from the App Store have appeared on the home screen of the iPhone or iPad.
8. Just wait
Occasionally freezing downloads can be caused by changes in the App Store servers. Perhaps you were trying to download the application at the very moment when you were updating it. This happens very rarely, but, nevertheless, it can be. Return to the application after a while and check if it has loaded.
Have you encountered the problem of freezing of the process of downloading applications from the App Store? What solution did you use for this? Share your experience in the comments.
Problems with mobile gadgets are quite common. Despite the fact that the Android operating system has an overwhelming majority of positive reviews, it is also created by ordinary people, which means that problems and mistakes cannot be avoided. Today we will talk about why applications are not downloaded from the Play Market and how to fix this annoying misunderstanding.
Memory
The solution to a problem often lies on the surface. For example, on the Internet you can often find questions: “Why are not applications downloaded from the Play Market? Writes“ not enough memory. ”Usually such questions are asked by users who do not understand a bit in technology. If you have a similar error, there are two ways to solve it ...
- Clean up some space in your phone's memory. The app might be too big for her.
- Check the application installation path and change it so that the installation is performed on a removable memory card.
This way you can avoid problems with insufficient space on your device. But there are other reasons why applications from the Play Market are not downloaded.
Cleaning
If the Play Market issues an incomprehensible error, then the user should follow the instructions below:
- Go to phone settings.
- Select installed applications.
- We find three processes - Google Play Market, "Services for Google Play" and Google Services Framework.
- For all three, you need to perform three sequential operations - stop, clear the cache, delete data and delete updates.
- After that, go to your account settings and remove all the checkmarks next to sync.
- Reboot your device.
- Revert back all the settings that you changed before.
- Reboot again.
After completing these operations, your "Play Market" should restore its performance.
Account
There is another reason why applications from the Play Market are not downloaded. This may be due to your account settings. In order to cope with the problem in this case, one of the following two recommendations must be followed.
- Add a second Google account and use it to try to download what you wanted. If everything goes smoothly, switch back to your old account and launch the desired application. The data in it will already be yours.
- Another option is to completely delete your account. After that, clear the application data, as indicated in the first paragraph of the article. Then we perform another reboot. Finally, we create a new account. Now everything should work.
System
If you still do not understand why applications from the Play Market are not downloaded to your phone, you may need to follow these recommendations. You can do one of two things.
- Check for updates to your system and "upgrade" it to a more recent one.
- Make a full "hard reset" of the device and return it to factory settings.
Both methods are based on the fact that many users trying to find out why applications are not downloading from PlayMarket started to appear after the device updated the version of the operating system. This happens especially often on Samsung. So either reflash your gadget or wait for the manufacturers to release a fix or patch for your model.
Hello everyone! Recently, I ran into a rather unusual problem - on my iPhone, the icons of several applications turned gray and the words "waiting" or "cleaning" appeared at the bottom. This usually happens when the program is updated - it starts downloading again, the inscription "waiting" (if you don't have it) appears, after a few seconds it disappears and the download starts. Generally speaking, this is a standard situation.
But this time it was different. There were several such "waiting" applications and, despite a good connection to the Internet, the download did not start. What's the load! Even in various ways it did not work out. It's a strange problem, but it can and should be solved. Now we'll find out how, let's go!
Naturally, despite the fact that the title of the article includes the iPhone, all of the following methods will work on the iPad, iPod Touch and any other device from Apple on the iOS operating system (you never know what it will release there :))
Is the application "pending"? Reboot will help!
Let's start with the simplest options and gradually move on to more complex ones. And the easiest and most accessible manipulation will be the usual reboot of the device. Yes, yes, this is the most popular solution that has helped many. Just reboot your device and with a high degree of probability after that the "waiting" inscription from the application icon will disappear and the download will resume.
Why and in what cases does it work? Most likely, you are trying to update or download a large application over the cellular network, and Apple simply does not allow you to do this and the applications hang. So, reboot is one of the points for solving this problem. More details about this.
Program loading stuck? Pause and start downloading again!
The second way to get rid of "waiting" applications is to resume downloading it. The only drawback is that in the usual way - to click on the icon several times, this is unlikely to be done. You will need to find this particular program in the app store. The sequence of actions is as follows:
- Go to the App Store.
- We are looking for an application that is stuck in a waiting state.
- We press the button "install".
- The app is being updated or reinstalled.
By the way, if something is missing, then try restarting the App Store and resetting its cache. For this there is.
Logging in and out of your account will solve the problem of frozen applications
Sometimes, you just need to sign out of your Apple ID and sign in again. One of the most versatile ways - it even helps to get rid of. What can we say about some pending programs :)
The algorithm of actions is simple - first we log out of the account:
- Open the settings.
- Click iTunes Store, App Store.
- At the top we see our Apple ID, click on it.
- Log off.
To be sure, we reboot and repeat all the steps in reverse order, i.e. go to your account on your phone or tablet.
Apps not fully downloaded? We use iTunes!
You can try to download the programs to the end using iTunes. To do this, we perform the following steps:
- We connect the iPhone or iPad to the computer.
- We are waiting for iTunes to detect the device.
- Click on the application tab.
- We perform synchronization.
After that, iTunes will be able to manage all the programs that are on your device. Including those "waiting". We are trying to update, delete or download them again.
A few more reasons for "waiting" for applications on the iPhone and iPad
If all the previous methods did not help, then there are a few more points worth paying attention to.
There are a lot of applications in iPhone that ease the daily hustle and bustle and life becomes a little easier when the gadget can warn about some important meeting, call or business. But sometimes the tech fails and you will notice that the iPhone is not downloading the apps you need. There are some steps you can take to help with this situation. If you do not know how to do it yourself, experts will do it for you at the following prices from the list below.
- If a similar problem occurs, restart your device. Perhaps there was some kind of error in the code that led to a circular loop. All this does not allow downloading applications. Restarting will update all iPhone programs and activities so you can continue downloading.
- Also, if the iPhone does not download applications, it will be possible to make an "Update" of the firmware, which will lead to the same settings that were at the time of purchase or factory settings.
- Be sure to check if your friends who own iDevices have a similar problem. This can be a massive problem that repeats itself on a large number of devices.
- Try downloading not through your phone, but directly through a connection to your computer and iTunes.
- If this does not help and the iPhone does not update applications, restore from a backup that was with working parameters and check if you can download any messages.
- Such problems can be due to a common glitch in the firmware. It is also worth avoiding "Beta" versions that do not yet have quality parameters and may have errors leading to problems.
- Problems in the AppStore itself can lead to the fact that no one can download the application. This could be a problem with one specific program or a mass.
- One of the surest ways to fix the fact that programs are not downloaded or updated is this: go to "Settings" and see the statistics of all programs that you have on your device. Of these, there may be those that have an empty field in the size column. If you see this, you just need to remove the program from there and start it again. This will help you download the app correctly and keep it updated without interruption.
Ten consecutive solutions to the problem.
“There was no such thing under Jobs,” is the first phrase that comes to mind when you spend an hour trying to bring to your senses the frozen gray icon of a downloadable application from the App Store.
About problems with updating software and error while loading applications Apple did not comment. You have to look for a solution by going through all the stages one by one: from simple to complex.
Note: To combat the problem of "gray waiting icons" and errors when downloading applications from the App Store, it is recommended to perform all the steps one at a time. At any time, the download can go further and there will be no need to carry out the subsequent steps described in this manual.
Step 0. Read the news
Before scolding your smartphone or tablet, do not be too lazy to look through the iPhones.ru news feed :) You will probably find news that “App Store servers have fallen” or the App Store is experiencing problems, and the company is doing everything possible to fix the current situation.
Step 1. Check your internet connection
The reason why the application may not load or update may be a banal lack of Internet traffic or problems in the operation of the Wi-Fi wireless network around you. The icon of a working Wi-Fi, 3G or LTE still says nothing.
Solution: Open your Safari browser and go to any web page. If everything is in order with the connection, we move on.
Step 2. Stop downloading
A hanging gray icon that remains in the "Waiting" or "Downloading" status for a long time is a reason to stop downloading.
Solution: Tap on the icon, thereby stopping the download. Repeated tap can solve problems and the application will start loading.
Step 3. Turn on / off air mode
You can also try to resume the download by briefly switching to the "Airplane" mode.
Solution: From the Springboard screen, pile from the bottom up and click on the airplane image. Wait a few seconds and turn off the mode by tapping the icon again.
Step 4. Remove the application and reinstall
Complete removal of the application (if possible) with further reinstallation can help in this situation.
Solution: Hold your finger over the "problem icon" and wait for the transition to edit mode (shaking icons). Tap on the cross that appears next to the icon and delete the application. Open the App Store and reinstall it.
Step 5. Installing the second application in parallel
You can restore the download and establish a connection with the App Store by downloading any additional application.
Solution: Download any app you see from the App Store. After the download starts, the hung application can automatically continue the installation.
Step 6. Logging in to your account again
You can reanimate a frozen application by logging out of your account with re-authorization.
Solution: Open the App Store on your iOS device and go to the tab A selection... Tap on the name of your account and in the window that opens, select Log off... On the same page, log back into your account and re-download the application.
Step 7. Reboot iOS device
As another option for the treatment of a stuck and stuck loading "gray" application, you can resort to restarting the device.
Solution: Hold down the Power key and disconnect the device. Once turned on again, the application can automatically start installation. Alternatively, use a hard reset: hold down the Power and Home keys for a few seconds.
Step 8. Synchronize purchases with Mac / PC
If none of the above points helped, and the application still flatly refuses to load (there is no way to either pause the installation or uninstall it), you need to synchronize with the stationary version of iTunes.
Solution: Connect your iOS device to a computer or laptop running iTunes. Make sure that you are logged into a valid Apple ID account (the account under which the application is downloaded from the App Store must match the one authorized in iTunes). Select "Sync".
Step 9. Factory reset
You can resume downloading the application in a drastic way by performing a full reset.
Solution: Start small and accomplish Reset network settings: open Settings - Reset - Reset network settings... In case that doesn't help either, get ready for a complete reset of all settings. Back up your iOS device before performing this step. Open up Settings - General - Reset - Reset All Settings.
