Mobile telesystems personal account internet. Features of using the Personal Account

For quick access to your personal account of home Internet and TV, you must enter a nameuser and password in the appropriate fields if the user is registered in the account.

Otherwise, you must first register in your personal account.

To register, you need to click on the link below and enter the following data:

• Read the service agreement;
• Choose your legal status;
• Surname;
• Name;
• Surname;
• Passport Series;
• Passport ID;
• Date of Birth;
• Authority that issued the passport;
• Date of issue of the passport;

Not everyone knows that the well-known company MTS provides its customers not only with mobile services. Not so long ago, they introduced new functionality that spreads well across the service market.

We are talking about television, home Internet and MTS personal account, which allows you to manage all this without leaving your home.

MTS personal account

Many are accustomed to the fact that when there is some problem with communication or it is necessary to change the tariff plan, they have to contact the operator's office or call the support service. However, in 2018 it is not at all necessary to do this. Most modern communication providers, including MTS, offer their customers to use the function of their personal account, which allows them to perform all the necessary manipulations with their services.

The list of possibilities that the user of such a function receives from the operator is as follows:

• Read the statement of payments.
• Read the list of tariff plans available for connection.
• Switch to another tariff or activate an additional option.
• Issue detailed details on the use of Internet traffic.
• Transfer money from one personal account to another.
• Choose antivirus software and install it on your computer or smartphone.
• Contact support online.
• And much more.

Personal account is provided to users free of charge. The registration procedure depends on what services you use. You can register a separate account for the phone, or together with the Internet and TV.

1. Go to the official MTS website: mts.ru.
2. On the right, in the upper corner, find the menu "My MTS", "Login" or another characteristic button.
3. Here you can select the type of service that is provided to you. This can be mobile communications, home Internet and television.
4. In this case, we need the item "Mobile communications". To enter your profile, you first need to register and select the services to connect.
5. On the new page, request a new password via a message.
6. Here you need to enter your number and get a password, with which you can log into your account later.

After completing these simple steps, you can enter the office and perform all the necessary manipulations.

It is worth noting that you can enter your profile not only through the website on your computer, but also using an interactive set-top box, which is provided when you connect a television. Moreover, for this you do not need to enter a username and password, since the set-top box is already registered to your agreement.

All that remains is to enter the desired menu and enter your name and surname. The most successful function for such use is the payment of a monthly fee, because you no longer need to go to terminals and the like.

Lost password from personal account

Anyone can get into a situation when the password for access to the personal account has been lost. Therefore, you should immediately write down all your passwords in a reliable notebook that will not get lost.

If the password from the mobile office was lost, which was sent to the phone number, then its procedure for recovering it is as simple as possible. It is enough to press the button “Receive password by SMS” again and the previous one will be reset.

In another case, when the username or password from home Internet or television has been lost, you will have to contact the technical support service. The call will be free. However, be prepared for the fact that the operator may ask for some passport data that will be required to restore access.

Home Internet and TV

The company provides a wide range of tariff plans, from which you can choose the most suitable for each family. You can connect the Internet or television separately, choosing the maximum speed or the number of channels, or connect these services in a package, significantly saving.

In addition, many additional options can be connected to enhance the experience when using the services. For example, you can connect the Digital Multiroom service, which allows you to connect a television to several televisions in the house at once.

It makes no sense to describe each tariff plan and its details, since this information is contained on the official website (mts.ru -> Tariffs). The list of available rates depends on the region in which you live. Therefore, you can always go to the MTS website and choose the most suitable option for yourself in terms of price and options.

Connecting home Internet and TV can be done in several ways. You can call the support service and leave a request, contact the nearest MTS office or order a connection using the official website. Consider the last method:

1. Go to the official MTS website (mts.ru).
2. In the upper right corner, find the menu "My MTS" or "My Account" or "Login".
3. In the context menu that appears, select the "Home Internet and TV" item.
4. After that, click on the "Register" button and enter the required data in the registration form.
5. The system will automatically check the address you entered for connectivity.
6. If there is a possibility of connection, you will be prompted to choose a suitable tariff plan and appoint a convenient time to install the equipment.
7. It remains to wait for the company's masters, who will lead the cable directly into the house or apartment, as well as install the necessary equipment. It can be a router for the Internet and an interactive TV set-top box. As a rule, this equipment is included in the tariff plan free of charge, but not always.

As a rule, craftsmen arrive fairly quickly. Within a few days you will be able to use the Internet and watch TV.

As mentioned earlier, a personal account is suitable not only for telephony services, but also for managing the home Internet and TV profile. Here you can:

• Manipulate balance. You can replenish it, track the balance, and also get detailed details on the use of funds.
• Receive a statement or receipt of payment.
• Check out the current tariff for the Internet or TV. Change it. Select additional options for the Internet.
• See the list of available TV channels. Add a new channel package. Connect additional options. Examine the map of TV coverage areas.
• Participate in the bonus program. Track the balance of bonus funds. Exchange bonuses for attractive gifts and discounts.
• The ability to switch to a credit type of payment with the ability to use services even with a negative balance.

Temporary blocking of the Internet and TV

Sometimes it becomes necessary to block the receipt of services for a certain time. For example, a subscriber leaves for work for several months and does not need services for this period. To do this, you need to familiarize yourself with the blocking conditions:

1. The lock can be made for a maximum of 30 days per year, and this function can be used only once a year.
2. You can block it using your personal account or by contacting the support service.
3. If the subscriber does not have a home Internet connection, the function will be unavailable.
4. During the blocking period, funds for using the services are no longer debited from the subscriber's account.
5. This service is paid and the cost depends on the region. The user's account must have sufficient funds to pay for the blocking.
6. The function is automatically disabled after the expiration of the selected period or earlier, if the client so desires.

If you have been using mobile services from MTS for a long time, and are also looking for a good provider of home Internet and television, then you should pay attention to the provision of these services from the same company. Thanks to the information studied, you can easily connect services and try them on yourself.

The MTS operator provides not only mobile communication services. The company is a large Internet provider and in recent years has been actively providing the residents of our country with high-speed home Internet and modern digital television services. At the moment, absolutely all users can use these services, regardless of the region of residence.

Access to the Internet, high-quality and telephone communication is carried out using modern GPON technology. This technology allows access to all services at high speed over one optical cable connected to a modem. Such a modem already has a built-in Wi-Fi module.

Home Internet MTS

The company offers a range of service plans for. Their cost and the amount of traffic offered in them depend on the region of connection. On the official website you can find out what tariffs are valid in your area.

Home TV MTS

Subscribers who connect will be able to view more than 190 channels. At the same time, the use of the Internet does not affect the broadcast quality of TV programs. A wide range of tariffs will give you the opportunity to choose the most optimal package for yourself. Recently, MTS has offered its customers a unique revolutionary channel selection system - "Personal TV". This service allows users to independently create a list of channels to which they want to subscribe. Also, additionally, subscribers can use a whole range of useful services. For example, with the “Digital Multiroom” service, you can connect television to several televisions in the house at once. In this case, payment will be taken only for packages connected to the first one.

Information about tariffs, connection options and other information is provided on the official website of the operator. In order to get it, do not forget to be sure to indicate the region in which you are located.

For the convenience of its customers, MTS has created a special service - Personal account for home Internet, telephony and TV services from MTS. With its help, clients can:

• get the number of the contract and personal account;
• find out the current tariff and the balance on the account;
• familiarize yourself with new offers and conditions for their connection;
• specify all the necessary information at the user's address;
• control payments using call detail;
• pay for services in a convenient way.

How to connect to home internet and TV?

Connection to the triple GPON service package (Internet, TV and telephony) is performed as follows:

• To apply, register at When filling it out, indicate your address;
• The system will check the possibility of pulling the cable in your place of residence. If possible, wait for the master;
• Work on laying the cable is done quickly enough, while you can negotiate with the company's employees a time convenient for you;
• The cable is led directly to your home and connected to special equipment - a modem with built-in Wi-Fi;
• The modem is provided for use absolutely free of charge.

If you could not find the answers to all your questions on the operator's website, then you can always contact the technical support service at the toll-free number 8-800-250-00-50 or at any nearest MTS office. Do not forget to take your passport with you.

Changing the tariff plan, checking the number of bonus points, detailing calls and much more do not require contacting the operator, where you would have to spend precious minutes waiting in line. To perform these and other simple manipulations, there is a convenient self-service service in the form of a personal account. All you need is a device with internet access.

What is the MTS personal account for?

The personal account gives the subscriber the opportunity, being anywhere, to manage many operations himself, which are usually performed by the customer support staff. Saving time and getting up-to-date information are the main advantages of the service.
It will be convenient for people who are always in touch to use their personal account to keep track of the funds on the account, manage voice mail, and block unwanted numbers.
To get into an unpleasant situation when there are no funds on the account is now not scary. Knowing the balance, you can always top up it on time using the same personal account.
Using your personal account, you can:

• change the tariff plan;
• manage bonus points;
• check the remaining SMS / MMS limit;
• replenish an account;
• activate prepaid cards;
• enable / disable various services;
• find out the rest of the mobile Internet traffic;
• keep abreast of current subscriptions;
• change the beep melody;
• order details of calls (available in two formats: paper-print and electronic).

A personal account is your personal office, which allows you not only to carry out a lot of operations, but also not to spend extra finances on communication. Find out about new tariffs, choosing the most profitable one, and save money.
Take the opportunity to order a prepayment of an invoice or set up a payment schedule. This function will be especially convenient for those who control the balance, for example, children, pensioners.
If you wish, install the My MTS application on your mobile phone. It provides all the functionality available on the company's website, and a simple interface will be understandable to everyone.

registration

You do not have to take any complicated steps to create a personal account of the mts, it is enough to go through a simple registration procedure.
Registration is carried out on the official website of the MTS company and is free of charge. There are two ways that you can use it: via a mobile number or social networks. Both the first and second options will not take long, so choose the one that is more convenient for you.
Registration by phone number or via social networks:

As you can see, you can register in your mts account in just a few minutes.

Login to the personal account for cellular users

When you, after registering, leave the site, the system remembers all the entered data. On subsequent visits from the same device, the login will be performed automatically. If authorization does not occur for some reason, you should enter your personal account using the password that was entered during registration.
In order to enter the mts personal account by number, you need:

1. Open the official website of the operator's company.
2. Select "Personal Account".
3. In the menu that appears, click on the item "Mobile communications".
4. In a new window, enter your phone number and password by clicking "Login".

You no longer need to receive a code by SMS. Inside your personal account, it is advisable to immediately change the password sent by the operator to a more complex user password. Only then can you be sure that access to personal data and money is well protected. Do not forget to save your password before leaving your account.

Login to your personal account for home Internet and TV users

The possibilities of a personal account for mobile users and for home Internet and TV users are different. Here you have the opportunity to perform operations to change the tariff, replenish the balance, connect / disconnect services specifically for streaming.
In the personal account of the mts tv user, you can always see the remainder of the traffic inside the connected tariff, the amount remaining on the account and the time period when you need to make a payment. In a situation where there is a debt, the company provides the "Promised payment" option. The service allows you to continue using the services for fifteen days, after which you must deposit funds to the account, otherwise the work of the Internet and television will be suspended.
The additional services of the cabinet include:

• providing a free email address;
• hosting;
• anti-virus protection and much more.

If you use the home Internet and television of the MTS operator, then you need to enter your personal account in a different way.

Now there should be no questions left about how to enter your mts personal account, regardless of whether you are a mobile or home Internet user.

In case of difficult situations in which you cannot figure it out on your own using your personal account, contact the free help desk of the customer service, where operators will help to solve difficulties of any complexity, if necessary, by connecting you with the technical department.

The MTS company, being the leader in the market of mobile telesystems, provides services for the provision of high-speed Internet, digital television and cellular communications to millions of people not only in Russia, but also in the CIS countries.
Operating since the 2000s, MTS has moved to the top positions, taking a place in the top ten largest operators. And in 2008 it was recognized as the most expensive brand, valued at 213,198 million rubles.

MTS has evolved from a mobile operator into a home Internet provider with high-speed connections. That made it possible to add also digital television services of modern quality.
At the same time, today every resident of our country can be the owner of these services, the opportunity is available in every region of the country. Automatically to users MTS clients of the company joined Stream, which even today can enter the service management at the old address www.stream.ru Due to its convenience and ease of use, the personal account has gained popularity among many Russians.

Internet and TV settings in your MTS personal account

Before you can make settings in your personal account, you must register in the system. To do this, you need to do the following:

• Using a computer or tablet, visit the official website of the company on the Internet www.mts.ru/dom/. After loading the main page, in the upper right corner, click on the link "Personal account".
• In the next submenu, which will pop up when you go, select the link "Home Internet and TV", go to the "Register" link and start registration.
• During the registration process, the system will ask you to fill out the required form. Filling in which you will enter the following information:
  - your legal status,
  - series and number of the passport, data on its issue
  - code for verification.

After entering all the information, you should double-check the compliance and correctness of the data provided. After verification, you must click "Register", registration will be completed. Now you can check your mailbox specified during registration, it will contain a letter with your data for entering your personal account - login and password.

The main functions of the MTS personal account home Internet and TV

Using your personal account, online, you can change and configure the following functions:

• connect and disconnect services;
• change the tariff plan;
• Transfer funds to your balance and pay for connected services.

The navigation and interface of the system is quite clear and convenient, and is designed for use by the most inexperienced user.

Additional features of the MTS personal account home Internet and TV

The electronic service provides its users with the following additional options for use:

• e-mail, free e-mail on the service;
• the ability to use an advanced antivirus program;
• your personal hosting and many other additional features.

Clients can activate additional services not only in their MTS personal account, but also by visiting any of the many MTS communication salons. When visiting the salon, the employee will invite you to submit a corresponding application-application in writing.

Bonus program

MTS takes care of its customers and runs a loyalty program, according to which, with each payment for digital television or home Internet services, each subscriber is awarded bonus points. Over time, with the help of bonus points, you can pay your monthly subscription fee, which is very convenient and, most importantly, saving money.

Clients of the MTS company, who use satellite television, today can easily solve various problems and emerging issues without resorting to the help of the company's employees. In other words, subscribers do not have to go to branded showrooms and not call support service operators, because there is an MTS personal account. With its help, it is possible to independently solve problems, connect options and participate in the promotion for the return of 20% of the funds, it is also possible to change tariff plans and pay for them.

Functionality of the personal account of MTS Satellite TV

Registered customers with this service will be able to use the following privileges, directly from their computer, without leaving their home or office:

1. The ability to independently manage the services provided by the MTS operator: you can connect additional television channels, the Internet.
2. Quickly view the history of cash payments, the current balance, not only on the main account, but also on the bonus account, in addition, it is possible to immediately find out how and on what to spend bonuses.
3. It is also possible to carry out personal settings for satellite television.
4. It is possible to view the active tariff plan, as well as the history of its replacement.
5. Transfer money to different accounts and replenish your personal account.
6. Pay for TV and home internet.
7. Receive data on the rest of the traffic for the Internet.
8. Much more.

A personal account of satellite TV from MTS will allow you to open access to the self-service system, which significantly saves customers' time for carrying out various operations. The service works smoothly and constantly. Each person can enter the system at any time of the day and perform the necessary actions.

Connection, registration and entrance to your personal account

To use a personal account, customers need to go to the MTS home page on the site, after which the “My MTS” button will be presented in the upper right corner. You must click on it and select an item of interest from the list provided. In this case, it is Satellite TV. The next window will provide access to interactive satellite TV and to regular TV. Having selected the desired section, you will need to know about the login and authorization methods, which will be discussed below.

It should be noted that registration in the system is carried out with some differences, if we consider the option of registration in an office for mobile communications. Subscribers will need to have a service agreement on hand, as well as their passport data. After entering the required data, you must click on the login button and the phone will receive a message with a code for authorization.

For a detailed examination, to different TV cabinets you will need:

1. For interactive TV, follow the link https://login.mts.ru/amserver/UI/Login. Then two lines will be presented. One of them is a login, in other words, a mobile number, and the second is a password, which is obtained after clicking on the "Get password by SMS" button or by using the support service number. Having entered the necessary information, it will be possible to log in to the system and access to the data and self-management will be open.
2. For satellite TV (linear), you will need to follow the link https://lk.ug.mts.ru/#/auth/login, in which the username and password are also entered. The number of the drawn up contract is used as a login, and to receive a password, you need to call the support service.

The support service number is available to all subscribers. To do this, you need to call 88002500890, after connecting with the employee, you will need to ask him to switch the line to the satellite TV support service. Further, the conversation will be switched to another operator, who will need to name the details of his passport, as well as the number of the contract for the provision of services. After establishing the user's identity, the operator will send a text notification to the mobile text notification, the body of the letter of which will contain the required code to access the account.

If you forgot your password

In the event that, for various reasons, the authorization code is unknown, the user will need to restore it. The procedure is not complicated and MTS proposes to use several methods for this:

1. You can personally contact the employee of the company salon. It is important to take with you not only your passport, but also an agreement for the provision of services. After that, employees will be able to restore the password and access to the cabinet will be resumed.
2. It is more convenient to use the Internet to recover the code, for this you need to ask for help and apply for recovery via e-mail. Faster, of course, will be to use the page of your personal account, under the line with the password there is a button "Forgot your password?". You need to click on it and a menu will open. In the menu itself, the client indicates his mobile phone or e-mail address, the contract number. Further, the password will be delivered in the chosen way, but you need to know that it only works for 15 minutes. After 15 minutes, the procedure will need to be repeated.
3. Our support staff can help you recover your forgotten password. To call an operator, dial 88002500890 from a mobile or landline phone. After that, a voice menu will open, where you can contact a "live" operator. When the employee has identified the identity, he will be able to help solve the problem, but it is recommended to have a piece of paper and a pen with you to record the recommendations or the password itself. Calls to the operator are not charged, but waiting for an answer sometimes takes up to half an hour, so it is best to use the Internet.

Every day, a large number of people register in their personal account, since it is convenient, and after authorization, a lot of advantages and opportunities open up. It is very easy to use a personal account, because its menu is intuitive for anyone, even those who have no experience with the Internet and technology.