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The xbox one console won't turn on. What could have provoked a complete refusal to work? Reset settings to factory state

What to do when Xbox One won't turn on or work, shuts down and freezes by itself, games slow down and errors appear? Our recommendations will help you fix many faults.

× If you suddenly encounter problems with games, account and other mistakes worth check the status and health of Xbox services... This information is available at: support.xbox.com/en-GB/xbox-live-status

1) Normal restart if Xbox is slow.

The fastest and easiest solution simple problems, allows you to save all data and save in games. To reboot, you need to do the following:

  1. On the front panel, press the shutdown button (xBox indicator);
  2. Wait 10 seconds;
  3. Turn the console back on.

2) Clearing the cache system when Xbox freezes.

Sometimes Xbox slows down empty space, this could be due to CACHE. The cache stores game updates, installation package, system updates and much more, so these items will be lost during cleaning. Apps and games will be saved. Often times, clearing the cache will troubleshoot Xbox One problems, especially when there are lags in games. The procedure is simple and does not require special costs time:

  1. Turn off the game console by pressing xBox (the off button on the front panel of the XBox);
  2. After the Xbox One shuts down completely, wait 3 minutes;
  3. Turn on your console.

3) Hardware reset via disconnect from mains.

If you still experience problems and your Xbox freezes and won't turn on, try unplugging the console using the following method:

  1. Hold your finger on the xBox (power off button of the set-top box) for 10 seconds;
  2. Disconnect from the power supply by pulling out the plug from the 220V network;
  3. Wait 5 minutes;
  4. Connect 220V and turn on the set-top box.

4) Reset to factory settings.

× Attention! Reset means all content will be deleted! Try saving data first.

Reset settings to factory state:

  1. Open the main menu and go to "Settings";
  2. Select "All Settings", then the "System" item and finally the "Updates and Console Information" section;
  3. There will be an item "Reset console".

Here are several options for action:

  • "Reset and Remove All"- suggests complete cleaning console and complete removal all information;
  • "Reset and keep my games and applications" - supposes dumping operating system and removal of damaged system files, but with the preservation of user data. The option is less effective than the first, but it is better to start with it and only then move on to complete removal.

Repairing kinect at home will not work, but it can be "saved" from reboots and glitches. Make selective reset with saving games.

5) Remove noise in the headphones.

  1. Connect headphones to your controller.
  2. Press xBox on your controller to select settings.
  3. Turn off the item "Mic. headsets ".
  4. Set the Listen to Microphone slider to zero.

6) Xbox One firmware (error E200-000000EF -black screen).

Firmware is needed when system files are severely damaged or when the Xbox won't turn on. This applies not only to the black screen, but also to other errors!

  1. Download the "Restore Factory Defaults" firmware file from Xbox.com;
  2. Unzip the file to the root USB stick(from 2GB in NTFS format);
  3. Turn off the set-top box and turn off the power for 1 minute;
  4. Connect the power back;
  5. Insert USB stick into Xbox ONE;
  6. On the console simultaneously press "Bind" and "Eject" (the buttons for connecting the gamepad and Blue-Ray are to the left and right of the drive slot);
  7. While holding "Bind" and "Eject", click on the enable button;
  8. Do not press Bind and Aject until the console beeps twice (15 seconds);
  9. You can release it after the second signal, after which the update will start and Xbox firmware from a flash drive;
  10. Wait for the restoration to complete and turn on the XONE.

7) Games are slowly installed.

  • When installed with Blu-ray disc , disconnect your console from the internet (turn off your Ethernet or WiFi cable). After that, the game will begin to be installed directly from the disk, and not be downloaded from the Internet. After the installation is completed, connect the Internet back, you may need to update the game, but the amount of downloaded data will be much less.
  • At slow loading games on XBOX from the Internet, clearing the cache helps ( 2 ) or hard reset (3 ). Of course, if you have there is a high-speed channel from the provider... It is also worth rebooting your modem or router.
  • When using "" with Hbox One on a PC, the background speed of downloading games and updates decreases significantly(up to 0.5 - 3 Mbps). This is done to minimize the brakes when streaming games to a computer.

8) There are no updates available.

Sometimes the Xbox cannot download the update, or rather, it does not see it at all.

  1. Go to "All Settings" - "System" - "Updates and Information".
  2. Click on the "Latest update status" button.
  3. Exit to the previous menu and wait ten seconds.
  4. If during this time the new thing does not appear, then repeat the second and third lines.

9) Cleaning the attachment from dust.

Xbox turns off, freezes or slows down - then it's time to "shake out" the dust.

The console has a lot of hot components, so it uses coolers for cooling with cold air. And since air circulates, it means that dust moves along with it, which settles on the insides. This can lead to overheating and, accordingly, glitches and shutdowns of XBox.

A regular vacuum cleaner will help, they can easily and safely clean the Xbox One and 360 from dust. Just brush the vacuum cleaner over all the holes in the XBox.

10) How to remove the squeaky trigger and bumper on the gamepad.

Majority similar problems arises from the dirt that accumulates inside the joey.

  1. Pull the trigger and blow hard into the gap between it and the joystick body.
  2. Clean the surface, grooves and crevices. An old toothbrush will come in handy.
  3. Turn on the vacuum cleaner and try to remove dust from the inside of the controller, while pressing the blown buttons.

These methods will only help with not mechanical damage, otherwise it will not be possible to fix it without a workshop!

11) WiFi and Internet do not work on Xbox.

Basic actions:

  1. Check the internet on other devices.
  2. Restart your modem and Xbox.
  3. Check WiFi password networks.
  4. Install WiFi channel from 1 to 11.
  5. Enable UPnP on your router.

Final word.

We've provided you with simple and working methods for solving XboxOne errors and bugs. More detailed manual to resolve certain issues, you can find on the Microsoft support site.

If none of the above helps, and the XBOX does not turn on or does not work correctly, then you should contact service center for repair.

Any suggestions or tips? Then be sure to leave them in the comments. Let's add to the article!

In the event that the Xbox One 720 does not turn on, the experienced specialists of our Telemama service center will be happy to help you. Breakdowns of any complexity will be eliminated very quickly here. First of all, you will need to determine the cause of the malfunction. Often you have to do diagnostics.

Faults:

  1. If the set-top box does not turn on, the lights are on or it does not work correctly, most often this is due to the fact that the video chip is out of order. To eliminate the malfunction, the part will have to be changed.
  2. There are other problems as well, but this is rare. In order to find out why the Xbox One 720 does not work, the console will have to be diagnosed.

Photo problem the name of detail Xbox 360 Xbox one Service
center
Doesn't turn on or lights are on Item: Video chip
Description: Out of order from overheating.
Repair time: 40 min.
1900 2900 950
Detail: Processor - CPU Chip
Description: Doesn't turn on or red and yellow lights.
Repair time: 3 hours
1800 2900 950
Item: Power supply
Description: Failures due to voltage drop.
Repair time: 3 hours
1900 1900 950
Item: Power harness
Fault: This series of components often fails.
Repair time: from 2 hours
900 900 950
Diagnostics - free!
We provide 1 year warranty.
If you have not found in the price list desired position, in this case, call us - we will help you.

The cost is cheaper than everyone else

We have the most low prices for original spare parts. After we repair the device, you will receive a long-term warranty for a year.

Urgent repair Xbox One 720

In our service center Telemama will perform urgent repair X Boxing Van. Moreover, you will not have to overpay for urgency. After we determine the reason why the set-top box does not turn on, we will definitely do testing. Upon completion, a 1 year warranty is issued by us.

How do I get my Xbox One 720 repaired?

  1. Each of our clients can come to the Telemama service center himself, in order to hand over the set-top box for repair personally.
  2. If suddenly you do not have enough time to deliver the device to us, call the courier at home.

A game console is today a technique that is very popular, and children and adults alike like it. But over time, problems may arise. If your Xbox One 720 won't turn on, we recommend heading to the service center for help as soon as possible. Professionals work here who will be able to repair the device very quickly, as they have a lot of experience.

First of all, we will diagnose the damaged console in order to understand what the problem is. Diagnostics is carried out by us completely free of charge. The timing and cost of repairs will directly depend on the severity of the damage. Original spare parts we are in stock, so we can quickly and on favorable terms fix your device. We sell accessories at all not expensive.

If it does not turn on game console, we recommend that you do not repair it yourself. Entrust the work to professionals who can easily solve any problem. Most often, the device breaks down as a result of careless handling by the user himself. Problems often arise after being dropped or bumped. With everything modern equipment we can easily repair the game console. You will be able to continue operating and play your favorite games in the shortest possible time. Come and you will definitely be satisfied with the result!

We recommend trusting only professionals if you don't want to buy new console... During operation, you should be extremely careful and if the device does not turn on, know that our masters are ready to help you!



Don't be discouraged if your Xbox 360 game console won't turn on. There are some simple steps you can take to get your Xbox up and running. Moreover, you can execute simplest repair if your console is close to breaking. If you want, try to make more complex repairs, but it is better to entrust it to a professional.

Steps

Part 1

Defining the problem

Let the power supply cool down. Overheating of your power supply is one of the most common reasons your Xbox 360 won't turn on. Many users hide the power supply, which prevents it from cooling. Make sure that air flows to the power supply from all sides.

  • Unplug the power supply from your console and from the electrical outlet, and leave your Xbox unplugged for an hour.
  • Make sure the power supply fan is running. A low buzzing sound should be heard when turning on the power supply. If the fan does not work, replace the power supply.
  • Let the console cool down. If the two red lights on the Xbox 360 power button are on, the console is overheated. Turn off the set-top box for a few hours, during which it cools down. It is recommended that you use your Xbox 360 in a well-ventilated area; also, do not place objects on or near the console.

  • Connect another video cable. If the four red lights on the Xbox 360 power button are on, a bad or unsupported video cable is connected, or it is loose. Make sure the cable plugs are firmly connected to their respective connectors. To fix this problem, try connecting a different video cable.

    Disconnect everything peripherals. Sometimes an excessive number of peripheral devices connected to the set-top box leads to increased power consumption. This is especially true for modified consoles to which additional hard drives or other peripherals. Disconnect all peripherals and try turning on your console.

    • Typically, this will display the code “E68” on the screen.
  • Examine the USB ports for bent pins. This is a common problem in which short circuit and as a result, the Xbox 360 cannot be turned on.

    • Examine the USB ports on the front and back panels console. If the pins come in contact with each other or touch the case of the port, this is most likely causing a short circuit.
    • Turn off and unplug your Xbox from the electrical outlet, and then use tweezers to restore the bent USB ports to their original state. Try not to use USB ports anymore to avoid bending the pins.
  • Part 3

    Elimination of the problem of the "red ring of death"
    1. If guarantee period has not expired, send your console to Microsoft for repair. There it will be repaired free of charge or with big discount... If the console cannot be repaired, it will be replaced with a new one. ( Perhaps the above does not apply to Xbox owners living in Russia.)

      • Go to https://devicesupport.microsoft.com/en-US to register your console, check its warranty status, and contact a service center.
    2. Find out the secondary error code. The "Red Ring of Death" (three red lights around the power button) may indicate various problems with the console components. In most cases, such light indication indicates that due to overheating motherboard deformed, and the chips will no longer contact it. But by finding out the secondary error code, you will determine the true cause of the malfunction.

      • Turn on your console. Once the red lights turn on, press and hold the sync button located on the front of your Xbox.
      • While holding down the sync button, press and release the eject button.
      • Pay attention to the flashing lights that will help you identify the first digit. One blink means number 1, two blinks - number 2, three blinks - number 3, four blinks - number 0.
      • Press the eject button again to find the next digit (you only need to identify four digits).
    3. Find out the source of the malfunction using the code. Once you know the secondary error code, see its meaning at xbox-experts.com/errorcodes.php.

      Next to the corresponding error code, click Details. Recommendations will open (on English language) to fix a specific problem; a list of required parts and tools will also be displayed.

      Do not repair the console yourself - let a professional do it. If the warranty period has not expired, it is better to take the console to the nearest workshop, the address of which can be found on the Internet. Do this if repairing the attachment involves re-soldering parts, which requires special equipment.

      Purchase an appropriate repair kit. First of all, it is recommended to replace the crosspiece with which the radiator is attached to the processor. And change the thermal paste that is applied to the processor (and then a heatsink is installed on it).

      • You will need a drill if you intend to replace the screws with larger diameter screws.
    4. Find recommendations for your repair. This article may not contain all the recommendations, so find the ones that are appropriate for your specific problem. You may need additional tools eg a soldering iron. remember, that renovation work differ in complexity and required materials.

      Open the Xbox 360 case. In most cases, repairing your Xbox 360 requires you to open your console case. This is a challenging process that can be facilitated through the use of special tools. To obtain detailed instructions, read.

      Unplug and remove the optical drive. This is necessary in order to gain access to the console components. Disconnect the two cables that are connected to the back of the drive and then lift it up to remove it.

      Remove the fan shroud and the fans themselves. Open the clips of the fan shroud and remove it. Disconnect the cable connecting the fans to the motherboard, and then remove them from the console body.

    5. Remove dust. Do this if your console overheats frequently. Remove dust from the radiator with a clean brush and compressed air from narrow gaps.

      • Use a toothbrush to remove dust from each blade of the fans you pulled out. Do not clean the fans compressed air so as not to spoil them.

    You know what it is ? Tainted potential. I, like many of you, wonder how Microsoft was able to destroy its reputation in the console market in a matter of minutes, on that fateful day in 2013.

    The console requires a near-constant internet connection, and the silly idea of ​​banning used games from being sold pre-dug "Huyashchik" before it even hit the market.

    But as it turned out, the Xbox also has pluses - voice navigation, the ability to play semi-installed games, and much more. These things really make the player squeal in delight.

    Still, somehow Microsoft managed to spoil these pluses - with every good idea we get 10 minuses.

    No, Xbox is far from a bad console, but some things make us doubt it ...

    10. Joysticks on batteries


    We live in a wonderful modern world where many, if not all, of our gadgets no longer require a constant change of batteries, rechargeable batteries are much more convenient and economical.

    Yes, there are many different chargers that can be purchased for an additional amount, but why should players pay extra for what other consoles users already have, such as Wii U or Playstation 4?

    But all this would not be so noticeable if the joystick did not gobble up the batteries so quickly. One standard game session is enough to half discharge the device, absurd.

    9. The main panel still lags


    Despite the appearance of a new "improved" main panel in late 2015, Xbox One still suffers from a myriad of home screen glitches.

    You all know what I'm talking about now. Starting and closing games, opening several programs at the same time, general chat, downloading a list of friends, all this, and much more, is a part of our "Xbox'noy" life, in which there should be no glitches.

    Sometimes, when starting the game, the entire console freezes for 30 seconds or crashes altogether, thereby forcing you to restart it.

    8. Very "sensitive" console


    If you have a pet or child, you know that every touch of his / her can easily turn off the console in the middle of a game.

    Even if you are fighting the final boss of the game or reaching the record for murder in your favorite shooter, your child or cat does not understand how important it is, he just wants to touch that glowing shutdown button.

    Almost all of the Internet asks Microsoft to add a feature that would help solve this problem, but to no avail.

    7. Automatic logout can be disastrous


    Here is a problem that many are probably familiar with if you logged into your Xbox account from different consoles. Microsoft has always wanted to achieve " free movement»Accounts on different consoles, to play with friends or something like that. But, as always, Microsoft didn't succeed.

    If someone logs into your account from any console while that account is already in use on your personal console, the system will automatically disconnect you from all the multiplayer games you have ever played. Yes, this has happened to me several times.

    Of course, many can say that I have to keep track of which account I log into, but pressing one button "log in" can start a crazy irreversible process.

    Plus, why don't they make a confirmation button so I don't scream every time I'm disconnected from a Trails of Osiris match in Destiny.

    6. Game porting system is illogical


    The portability of games is great. It allows you to transfer games that we've spent hundreds, if not thousands of hours, on Xbox One, for absolutely free. However, some aspects are highly illogical.

    Everything Xbox games The 360s that have the transfer function can be downloaded to your Xbox One, hassle-free and completely free. But, for this process you need to have special program to buy from Microsoft. Without this, you will not succeed.

    Microsoft said they are developing new methods for porting games, we can only hope for the best.

    5. Ability to play during installation


    “Don't worry guys, you might have to install all the Xbox One games, but our new function you can play them during installation! " Cool, isn't it?

    Not really. Until the installation process reaches 100%, the game you are "playing" will simply show the main menu, and if you're lucky, you can watch a couple of minutes of the intro.
    There is nothing like staring at the game menu and lettering "Wait for the installation of the game to continue"... Thanks Microsoft!

    4. An active mod creates problems


    At first, the active mod on the console seemed great idea, your set-top box works even if you don't play it, before Microsoft created the Xbox.

    Whether this is due to a flaw, or because of poor design, but an active mod on the Xbox creates so many problems, incomprehensible glitches and bugs that you don't even want to use it.

    The Active Mod was designed to enable players to download and install games even when they are not using the console. But as always, something went wrong with Microsoft ...

    Games stop starting correctly, strange, strange bugs constantly occur, and the installation scale stops moving. However, nothing new.

    3. Update and memory problems


    « Microsoft"Is not the only company with memory problems in their consoles," Nintendo», « Sony», « Wii U"Also struggle with it.

    Of course, 10 years ago, 500 GB of memory would have been enough, and you would have had enough for many years, but today it is 2016, and we can no longer play games directly from discs without installing them on the console.

    When " Halo 5"Requires 70 GB of memory with all updates, additions, etc., 500 GB is simply not enough. This place can fit just seven games with a size like "Halo". It's just dumb.

    All prefixes, of course, have additional drives and storage devices are bigger, but why should we overpay for this? This should automatically be included in the price of the Xbox.

    2. Confused main panel


    Xbox 360 is not the best console of the last generation due to its stupid design, but at least it had one of the best, easy to understand main panels (home screen).

    Closer to the Xbox One release, Microsoft began to litter all of its services and applications with a bunch of "junk" that we had to wade through.

    And all this, of course, affected the Xbox One and its main panel, which we now have. Players must spend a lot of time looking for the game you want or programs.

    Of course it helps us find the things we need, but he has a bunch of problems of his own ...

    1. Kinect is (almost) a dead program


    If it weren't for the stupid, convoluted main panel of the Xbox One, I would have sold Kinect on EBay a long time ago, although no one would have bought it - such a useless thing ...

    It even seems ridiculous, 6 years ago, when the Kinect was presented at E3, claiming that Microsoft had finally won a victory over all of its competitors, and this new technology will take the gaming industry to a new level.

    But all this turned out to be untrue, and what we now have is definitely not a "new level".

    The service center, represented by our experienced craftsmen, is always able to help you if the XBOX one does not turn on for no apparent reason. A wide variety of breakdowns can be hidden under such an external manifestation. Only experienced master after a comprehensive study. We would like to note that these devices are made quite thoughtfully and of high quality. The manufacturer tried to protect them as much as possible from many external negative impacts... However, external factors often turn out to be stronger, and the device breaks down. In this case, only service is needed.

    The technical characteristics of the XBOX one do not leave indifferent even the most demanding users. This great choice for full immersion into the exciting world of games. Powerful processor 8-core AMD quickly works with large amounts of information, there is a touch-sensitive kinect, you can connect headphones, incredible graphics quality, progressive graphics AMD processor Radeon GPU, effective protection from overheating, interacts with other devices, allows you to watch movies, provides a stable connection with the Internet, supports different formats DVD, gamepad batteries can be recharged with a dedicated charger, buttons are conveniently located. But all this may not be available in an instant if the XBOX one does not turn on.

    What could have provoked a complete refusal to work?

    • strong squeezing of the body;
    • the power button is broken;
    • failure of the main processor;
    • falling even from a small height onto a hard surface;
    • transportation without box with hard and sharp objects.

    When XBOX one won't turn on, best helper- our service center. With us, the prefix will regain its former performance!

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