Computer can't see iPhone? There is a solution. IPhone does not see the network - a simple solution to the problem

The operation of Apple iPhone smartphones is often carried out in conjunction with computers. With their help, backups are created, new films and music are copied, the operating system is restored. What to do if the computer does not see the iPhone connected to the USB port? The reasons can be simple or very serious. Let's try to understand them and restore normal connection to the computer. The main reasons for the absence of a normal connection are as follows:

• The connecting cable is broken;
• Broken USB port;
• The functionality of iTunes and services is broken;
• The functionality of the smartphone has been disrupted.

Let's look at all these reasons and try to restore the connection between the PC and the smartphone.

Broken cable

Connecting cables used to connect smartphones to computers tend to fail due to the low reliability of individual conductors. As a result of the breakdown, it is not necessary to count on a normal connection. Pets can also cause breakdowns - cables attract dogs and cats who like to play with funny wires. For iPhone owners, these fun games become sad, as they need to spend money on purchasing new accessories.

Pets love to chew on the cables and charger cords, so we recommend keeping them out of the reach of animals.

How to check the integrity of the cable used? You can try to connect it to a charger, but this will not allow you to check the integrity of all conductors. That's why it is best to try this cable on another iPhone by connecting it to the USB port of your computer... If all conductors are OK, the computer should recognize the connected device. If there is still no response, you should continue troubleshooting.

Checking USB ports

In many computers and laptops that have been in operation for 3-4 years, you can find faulty USB ports. Connecting external devices to them leads to a freeze of the operating system, to various errors and reboots, as well as to the complete absence of any reactions. Check the current port by connecting a device to it and assessing the reaction of the operating system (a signal from the connected device should be heard). If there is no response, then the selected port is most likely in a bad state.

If the selected port does not work and the computer cannot see the iPhone, try connecting your smartphone to a different USB port. In some cases, this is beneficial. If there is still no response, then the problem is with the cable (which we already checked) or the iPhone itself. We also recommend cleaning the connectors in the smartphone, cable and PC with thin cardboard and alcohol.(cologne, lotion).

Are there no free ports on your computer? In this case, you can use a USB hub connected to a working port. For stationary computers, expansion cards and built-in card readers are sold, allowing you to expand the number of ports with a minimum investment.

Checking Apple Mobile Device Service

Why can't the computer see the iPhone via USB? In some cases, the problem is associated with the incorrect operation of some services. If iTunes does not want to recognize the connected iPhone, you must restart the Apple Mobile Device Service (AMDS). The restart procedure is extremely simple and does not cause any difficulties even for novice users. By restarting the service, you can count on the correct detection of the connected smartphone... How to deal with the incorrect operation of this service?

If the computer does not see the iPhone via USB, close the iTunes application and disconnect the smartphone from the computer. Go to "Control Panel - Administrative Tools - Services" and find the Apple Mobile Device Service in the list that appears. Double click on the service name, click on the Stop button - the AMDS service will stop. Next, click on the "Run" button and set the start type to "Automatic" if there was some other value there. Now we send the PC to reboot and try to reconnect the iPhone.

In some cases, the incorrect operation of the service is associated with conflicts with security software (firewalls, antiviruses). Try disabling or reinstalling this software, and then check the visibility of the connected smartphone.

Reinstall iTunes

Why does the computer not see the iPhone if the cable and ports are intact, and the AMDS service is running? The problem may be related to the incorrect operation of the iTunes application. In order to get rid of this problem, the application should be reinstalled. We remove it from our computer, check for the absence of folders that could remain after uninstalling the program (we wrote about this in our reviews). Also, it does not prevent you from performing a complete cleaning of your computer and registry using the useful CCleaner utility..

Next, we restart the computer and proceed to reinstall iTunes - in order to download the latest current version of this application, you must visit the Apple website. We go to the download section, uncheck the mailing lists (why do you need these mailings?), Click on the "Download" button. After downloading and installing the application, we try to connect the smartphone - the computer should recognize it.

Reboot and recovery

We have considered many ways to quickly restore the connection to the computer. But we forgot the easiest way to get rid of the problem, which should have been activated immediately after its appearance - this is a reboot. Indeed, many problems with smartphones are eliminated immediately after restarting them and restarting the operating system. If you are faced with the problem that the computer does not see the connected iPhone, try restarting.

If the reboot did not help, the cable and ports are intact, and iTunes is functional, you can restore the iPhone via DFU mode. We have already written about how to enter DFU mode more than once in our reviews - use the search on the site. remember, that recovery leads to complete deletion of data from internal memory- make sure you have a backup of all important data and files. After the restoration is complete, you can connect your iPhone to your computer and test the connection.

Other solutions to the problem

Have you tried everything you could try, but no results? It is possible that the problem is with your iPhone - it is broken. Yes, iPhones break down, they have the same property as any other smartphones. If nothing helps your smartphone, contact the service center- here experts will check it and give their verdict. After carrying out diagnostic and repair work, you will have at your disposal a workable iPhone that can be successfully detected by computers.

Don't try to repair your iPhone yourself - it requires specialized knowledge, tools, and diagnostic equipment.

In this article, we will figure out what to do when your computer / laptop cannot see the iPhone when connected via USB or WiFi. We will deal with the operating systems Windows 10 and Mac OS.

This article is suitable for all iPhone Xs / Xr / X / 8/7/6/5 and Plus models on iOS 12. Older versions may have different or no menu items and hardware support indicated in the article.

The main reasons why the PC does not see the iPhone

The most common sources of the problem are:

• Crashes and hardware damage in the gadget.
• Software conflict on the computer.
• Old OS (on an iPhone or computer).
• Installing outdated drivers or lack of them.
• Failure of the connection socket on the iPhone and the USB port.
• Mechanical damage to the USB cable.

Most of the above problems are much easier to fix than they seem. Let's take a look at how to get your iPhone working when connected to a computer.

Reinstalling USB Drivers

One of the proven ways to solve this problem is to reinstall USB drivers for iPhone. It is necessary to remove them using the "Device Manager" and then reinstall them.

We follow the steps:

Often, if the iPhone is not visible on the computer, this method solves the problem.

Chipset Driver Update (USB)

All computers have a motherboard with chipsets installed. These chipsets are responsible for connecting various devices to the computer. For chipsets to function properly, they need drivers.

In some situations, the drivers start to work unstable. Quite often this happens due to Windows system errors.

It also happens that the computer cannot detect not only the iPhone, but also any other flash drives, phones. In this situation, it is necessary to update the drivers for the chipset.

DevID.info

In the first option, go to the resource https://devid.info/ru and click on the green Download button to download the DevID agend utility. The program performs a quick installation and update of drivers.

During installation, you should uncheck the boxes so as not to install unnecessary adware.

After starting the utility, select "Start Search". The software will scan the hardware and then offer to update the old drivers.

If there is a fresh driver version for the chipset, it will be updated. If the problem is not resolved, then move on to the next option.

Download and install the chipset

This method consists in downloading and installing the driver yourself. Depending on the motherboard, there may be an AMD or Intel chipset. Let's consider an example of installing Intel chipsets:

Intel driver autoselection

Here you can make Intel select the necessary drivers for the system itself. For this, a special utility is used to scan the equipment and install the necessary programs.

Follow the link https://www.intel.ru/content/www/ru/ru/support/detect.html?iid=dc_iduu, click "Download". After that, install this utility, perform a search. When the software finds suitable drivers, you will be prompted to install them.

Checking the USB cable

If the USB cable is bent or damaged in any way, that may be the problem. The information is simply not transmitted because the cable is damaged. The way out is to purchase a new 30-pin cable or Lightning connector, depending on the connector on the iPhone.

Click "Trust the computer"

When you connect your iPhone to a computer, a request appears on the screen, where the user needs to allow access to data and settings. Here you just need to click "Trust".

We connect to another USB connector

You can try replacing the USB connector. Especially when you plug the cable from the iPhone into the connectors located in the system unit on the front panel.

Connect the cable to the connector on the back of the system unit. These connectors are soldered directly to the motherboard, so they work as efficiently as possible.

Reinstall iTunes

To fully control your Apple gadget, iTunes must be installed on a computer under Windows. If this software does not function well, then it should be reinstalled or updated.

ITunes official website: https://www.apple.com/en/itunes/download/. You can download the new version and then install it over the old one. The software will be updated.

Restarting Apple Mobile Device Service

It is necessary to disconnect the iPhone from the computer and close iTunes before performing this step. Apple services need to be restarted now, as they may be malfunctioning.

Instructions:

After updating iTunes and restarting the Apple service, the computer should see the iPhone. We open "Computer" and find a smartphone there. In the screenshot, the niche is at the very top.

We connect the iPhone to another computer

When you connect your gadget to another computer, you can immediately figure out what is the cause of the problem. If another PC sees the iPhone, then the problem may be your computer, which the smartphone cannot see.

If other laptops and computers cannot see the iPhone, then the problem may be with the phone itself or the USB cable. For reliability, you need to connect the device to two different computers that have different OS.

The problem can occur due to crashes in iOS. By force restarting the iPhone, you can fix the crash:

• Press the "Home" button or the lower volume key on the iPhone 6 and above.
• We press the "Power" button.
• These items should be pressed for about 10 seconds.

After restarting the gadget, you can try to connect it to the computer again.

Wi-Fi sync doesn't work

We check the correctness of the iPhone connection via Wi-Fi

If the wireless data transfer option is not activated in the iTunes settings, then no synchronization will work with the computer.

• We connect the gadget to the computer via USB.
• Opening iTunes. If necessary, enter the Apple ID and password from the account.
• Click on the icon of your device in the iTunes window, select "Browse" on the sidebar.
• Check that in the right part of the window the section "Synchronize with this device via Wi-Fi" is marked with a checkbox. If there is no checkbox, then check it.
• Click on the button "Finish" (or "Apply").
• We disconnect the USB cable, then check that the iPhone and the computer are connected to the same Wi-Fi network.

If everything is configured correctly, after following the above instructions, you can start synchronization between gadgets using the "Synchronize" option in iTunes. If the data exchange has not started, then we move on to other solutions.

Doesn't sync with Windows

An error may appear due to a problem in the service that is responsible for the functioning of iTunes. This service should be tried to be restarted.

• We close Aytyuns, disconnect the gadget if it is connected via USB.
• Now you need to press "Ctrl + Alt + Delete" to restart the "Task Manager".
• Go to the "Services" section, in the displayed list we find the Apple Mobile Device Service section.
• Click on the found element with the right mouse button, select "Restart".
• Opening iTunes again, synchronizing the gadget.

Doesn't sync with Mac OS

The problem may be related to an error in the process that ensures the operation of iTunes. We restart it.

• We open "System Monitor" along the path "Finder", then "Programs" and "Utilities".
• In the "CPU" section we find a process called iTunes Helper or AppleMobileDeviceHelper.
• Select the found element with the left mouse button, then click on the cross in the upper left corner of the window, select "Finish".
• Launch iTunes, sync iPhone.

If all else fails

• We reboot the router, reconnect the iPhone and the computer to the network.
• We launch wireless synchronization via iPhone. To do this, go to the "Settings" menu, select "General" and "Synchronization with iTunes via Wi-Fi". Then click on the displayed computer name.
• We update iTunes and iOS to the latest versions.
• We reboot the gadget and the computer, then we synchronize them again.
• Turn off data transmission over the mobile network, leave only Wi-Fi on. We try to synchronize again.

Computer cannot see iPhone via USB or WiFi (on Win10 or Mac OS)

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Sometimes users face such a problem while traveling, using roaming, after hardware repair (battery or display replacement) of the smartphone or a long period of inactivity (without recharging) - the operator logo disappears on the iPhone and there is no connection to the cellular network. Let's try to figure out what is the cause of the "breakdown" in such cases and how to fix it.

In contact with

The problem is aggravated by the fact that the employees of service centers in Russia, Ukraine, Belarus, etc. They are far from always able to identify the real reason for the lack of connection to the cellular network (or deliberately hide it) and perform a number of expensive procedures - from a simple reinstallation of iOS and ending with hardware repair using a soldering iron and other "jewelry" tools.

Check if the SIM card is working?

Unfortunately, SIM cards also fail. Therefore, first of all, check if the SIM card in your iPhone works. This can be done, for example, by installing a SIM card in another smartphone.

What to do if instead of the operator on the iPhone it says "no network" or the smartphone does not see the SIM card after repair (flashing)

In the event of the described problem, first of all, you need to look at the set time - if the smartphone does not display the current time and date correctly, then you need to perform the following simple algorithm of actions:

1 ... Connect the device to an active Wi-Fi network;

2 ... Go to Settings → The main → date and time ;

3 ... Toggle the checkbox " Automatically»In the active position (if set by default - turn it off and on);

4 ... Restart your iPhone.

No network, search or what to do when the iPhone does not see the operator's SIM card while roaming abroad

If you have ever traveled abroad with your iPhone, you may have encountered such a problem. You turned off your smartphone during the flight, and when you turned it on, your device does not connect to the cellular network, but displays the message "No network". What to do?

The Apple Support Forum has a corresponding discussion thread with a million pages to read. But even if you honestly start reading everything in order to figure it out, you will not get an answer to your question even after a few hours of careful reading.

System message "No network" (Search network) appears when your iPhone or iPad (yes, the problem is also relevant for Apple tablets) cannot connect to it, or connects to an operator, but cannot establish a connection either to the Internet or to the cellular network. You can even see the name of the operator who serves you - but then it will disappear anyway.

This error can have several reasons at once. But first, you should exclude the most common and simple of them. And anyone can do it.

Switch from LTE (4G) to 3G

1 ... Open up Settings your iPhone or iPad.
2 ... Please select cellular → Voice and data.

3 ... Click on the inscription Voice and data and change LTE to 3G or 2G.

Why should you do this? Experience shows that not all mobile operators abroad provide roaming in 4G / LTE networks. As a result, which is logical, your iPhone or iPad is not connected to networks - simply because there is nothing there for "foreigners". And the easiest way to solve this problem is to look for networks of the previous, third generation (3G), because it is difficult to imagine a more or less developed country where they are not.

Let's repeat - this situation has nothing to do with 4G coverage of foreign operators. They can provide 4G networks to local subscribers, but not to newcomers.

Try it - it really helps :).

Did not help?

Well, let's look at some of the solutions that Apple offers us.

1. Turn off and on your iPhone (iPad)

2. Update operator settings

For this:

- Connect to the Internet via Wi-Fi or cellular operator.
- Select Settings → The main → About this device... If your operator has prepared an update to the settings, you will be prompted to update to them.

3. Take out the SIM card and insert it back

4. Reset network settings

Settings → The main → Reset → Reset network settings... Keep in mind that this operation resets Wi-Fi passwords, cellular network settings, and preset VPN / APN settings.

5. Update iOS on iPhone and iPad to the latest version

6. Contact your cellular operator for help

Check with him if the account is active, if there are any technical problems with communication in your area.

7. Reset iPhone or iPad to factory settings

What to do if the Internet does not work on iPhone while roaming

1. Go to Settings → cellular and see if the slider opposite the inscription is turned on Cellular data.
2 ... If you are abroad, check if the data roaming settings are active ( Settings → cellular → Data parameters → data roaming).

Keep in mind that the cost of mobile data roaming is much higher.

These simple methods in some cases will help you avoid going to the service center and save a decent amount, which could be invoiced by not clean on hand specialists.

On the Internet, many users ask the question why the computer does not see the iPhone via usb and they cannot synchronize their smartphones. A significant knowledge base has accumulated over the years to help make iPhone, iPad, and iPod touch compatible with computers running Windows 8, 7, Vista, Windows XP, and Windows 10. Here's how to fix the problem.

We explain why the computer does not see the iPhone via usb and how to fix it

The first steps

You need to start with the simplest steps before looking for deeper sources of the problem:

If the computer still does not see the iPhone

IPhone Drivers and Windows Computers

Windows computers need iOS drivers to correctly recognize iPhone, iPad, and iPod touch devices. If the device is not recognized, the drivers may not be installed, outdated, or configured incorrectly. The drivers are installed using the iTunes media player, but there are other methods for installing them.

Many people find iTunes cumbersome and inconvenient. Therefore, there is a tool to install iOS drivers on a computer without iTunes, which helps to recognize an iPhone in a few minutes. CopyTrans Drivers Installer installs drivers automatically.

Install, update or restore iOS drivers via iTunes

If iTunes is not on the computer, the computer will not recognize the iPhone correctly as a camera. When you connect an iPhone, you can only access the camera gallery. You cannot see, sync, and back up your music, messages, videos, and other content on your device.

To get iOS drivers from iTunes, download them from the link.

ITunes version may be outdated and not support iPhone. Update iTunes by going to Help> Check for Updates.

iTunes is installed and updated, but iPhone won't recognize:

1. completely remove iTunes and its components from your computer (the contents of the library will not be deleted);
2. restart your computer;
3. reinstall iTunes;
4. check the iPhone connection.

If problems persist

iTunes is installed, but the iPhone does not recognize

Check the Apple Mobile Device service:

Second, make sure Apple Mobile Device USB Driver is installed and active:

If you see the "!" next to the Apple Mobile Device USB Driver building, right-click on the line and click Enable.

If you see the "?" next to the line Apple Mobile Device USB Driver, right-click on the line and click Remove.

It is possible to find out the reasons why the computer does not see the iPhone via usb and you can fix this using another method. We'll be glad if you tell us about it in the comments below.

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Modern mobile apple gadgets perform various functions, in addition to a regular phone, it is also a camera, camcorder, TV, player, game console, e-book.

For full-fledged work with these applications, periodic connection of the mobile phone to the computer via the USB port is required. In another way, it is not possible to upload a new game, melody, book and so on.

And besides, you need to upload fresh photos and videos to your computer disk. What to do if the computer does not see the iPhone via the USB port?

What steps to take if you are connected to the computer, according to all the rules - but nothing? The computer does not find your phone as if you are not connected.

Let's calmly analyze the reasons, find ways to eliminate this problem.

Visual inspection

The first thing to check is the integrity of the cord. Inspect it for damage, creases, etc.

If you have a spare cord, replace it. Also try plugging the cable into a different USB port.

If you have a laptop, tablet, connect your phone to them, in order to quickly determine what the problem is in the computer or phone.

If you can see an iPhone on a tablet or laptop, then the problem is in the computer, or rather in outdated drivers on the computer (more on this below).

Use a school eraser to wipe the contacts on the cord until they shine, thus removing dirt and oxidation. Shake off any leftovers, eraser crumbs, from the contacts.

What to do if the computer does not see the iPhone via USB, restart

The next step is to reboot both of your devices, sometimes this is enough to fix the problem.

To work with an iPhone via a computer, you need the iTunes program. The program might crash. If all the above methods did not fix the problem, try reinstalling this program.

Remove the installed program with the uninstaller, download the new version of the program from the official website - http://www.apple.com/en/itunes/download/.

After reinstallation, reconnect the device.

Updating the driver manually

If this does not help, then it is quite possible that this problem is in the driver installed on the computer. Try reinstalling it.

First of all, disconnect the "apple" from your computer.

Remove the installed driver by right-clicking on it.

Connect the iPhone, the computer on its own, automatically installs a new driver, about which you will see a corresponding message.

On the iPhone, you will be asked for permission to access the files. Give this permission.

Open "Explorer", "This PC", if you can see the M3s device, but the files are not visible - unlock the device with your fingerprint, the files will appear.

Automatic driver updates

It also does not hurt to update the driver on the chipsets responsible for connecting devices to the computer.

When you run the utility, remove all unnecessary jackdaws.

Download it and run it, it will scan all installed drivers, identify outdated ones, replace and update them.

Technical difficulites

These are all problems that you can fix on your own. If all the actions have been done, and the problem remains, then we can assume that the problem is:

• Failure in the iPhone chip;
• The connector of the apple device is damaged;
• Incorrect firmware;

In these cases, you will have to contact the service center, as this is a job for specialists. Attempts to fix them on your own can lead to dire situations.

What to do if the computer does not see the iPhone via USB, the result

I hope I was able to answer the question: What if the computer does not see the iPhone via the USB port? As you can see, most of the reasons why the computer does not see the iPhone through the USB port can be corrected on its own, quite easily.

You do not need any special knowledge of electronics to fix the problem.

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