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Beeline customer service. Support service "Beeline - Home Internet and TV" - Free telephone "Hot line" and technical support, entrance to the "Personal account

Reference phone numbers "Beeline" - 3.3 out of 5 based on 7 votes

Most likely, every user of the mobile network at least once made a call to the operator's help desk. This is natural, because sometimes difficulties or questions arise that are very difficult for a person without special knowledge and skills to solve. To resolve such problems, the subscriber support service works - 24 hours a day without breaks and weekends

All calls and requests for technical support are absolutely free and available at any time. You can contact the operator with any question or request regarding the conditions for using mobile communications: for example, how to connect or disconnect any service, replenish an account or take a loan, what to do if the settings are lost, and many different questions. Contact mobile communication specialists Beeline you can either by phone (then in most cases you first have a conversation with an answering machine) or by e-mail or SMS. Most users prefer to call the help desk and use an answering machine to connect with an employee for immediate resolution of the problem.

Support phones

You can talk to a specialist from a smartphone, any phone and tariff (from a city phone or being a subscriber of another operator). So, call any of the following numbers:

  1. 0611 ... This is the standard telephone of the Beeline information operator, where most of the basic tasks and questions are solved. Calls are received by an answering machine, followed by the possibility of communicating with the company's employees.
  2. 8-800-700-0611 or 8-800-700-0080... Numbers work throughout the country and even in network roaming. Most often used to answer questions related to modem devices.
  3. 8-800-700-2111 ... The number was provided to help people who have a home Internet and a Wi-Fi router.
  4. 8-800-700-8000 ... Such a call was introduced for home phone, Internet and TV users.
  5. 8-800-700-9966 ... You can dial this number if you have any questions about a landline phone or home Internet (Light).
  6. 88001234567 ... Help about the parameters for the mobile Internet.
  7. +74959748888 ... Designed for free communication with users in a state of international roaming.

Short reference queries

In addition to making calls, you are given the opportunity to send simple commands that will help you solve some tasks on your own: *110*09# (list of services on your number), *110*05# (information about your TP), *111# (connection / disconnection of services), *110*10# (your mobile number), 064012 (what to do if there is no money in the account), 0676 (how to save money in roaming), 0717 (mobile internet settings), 068044 (protection from intruders), 0603 (filtering numbers), 0533 (payments using your bank card), 065050 (country and city codes), 0678 (profitable calls and messages).

The answer to the request can immediately be displayed on the screen or come in the form of an SMS message - then you will have to wait a few minutes.

Alternative communication options

If you have the opportunity to wait for a decision, you can use other methods of contacting technical support: on the website site(registration is optional) in the corner, select " Ask a Question»And select the topic of the question and feedback (indicate your mobile contacts or a link to your email). If you want to get an answer right away, go to the private form of communication with a company employee.

There is a post office This email address is being protected from spambots. You need JavaScript enabled to view it. that responds to all messages from users. To reference number 0611 send a message explaining your problem, and in response you will receive an SMS with information about its resolution. If you did not wait for the connection with a specialist, order the "Call me back" service - and the released operator will dial your number himself.

Today, social networks on the Internet (for example, Vkontakte, Odnoklassniki and others) are very popular for simple and business communication, where you can also contact the online service. The Youtube channel publishes a video about all the capabilities of the Beeline operator, and on social networks you can not only contact the operators in the group (the group is marked as official), but also keep abreast of all the news (the Twitter blog also provides the same opportunity).

Rooms are also available to you 8-800-700-0628 (support for legal entities) and 8-800-700-7007 (for consulting legal entities with a certain form of communication). Thus, you have every opportunity to receive qualified "mobile" assistance.

If the subscriber is not satisfied with the coverage of the cellular network, the quality of services, or outraged by the peculiarities of tariffication for calls, SMS and Internet traffic, he should contact the Beeline help desk by calling the subscriber service. To provide assistance to their subscribers, the Beeline operator immediately works multiple phone numbers, for which you can clarify information on a particular issue. In addition, help can be obtained through other channels.

0611 or 8-800-700-0611

In this review, we will consider all the available ways of contacting the support service of the Beeline operator - these are telephone numbers and customer support systems via the Internet. Some other ways of getting help information will also be touched upon.

So that you can manage your number directly from your phone, we have prepared a detailed overview for you, in which you will find information about all the useful commands and Beeline numbers.

Beeline support phone number

Questions to the telecom operator Beeline sooner or later arise from almost every subscriber. In order to address all these issues, the operator created 24/7 support service... It is quite natural that dialing to the support service is not charged - all calls are made absolutely free... Anyone can contact the consultants of the help desk, not just a Beeline subscriber.

Each operator has a free short number to dial the support service. Beeline subscribers can call the consultants at 0611... Calls to this number are free of charge. To connect with consultants, you need to get through the branchy voice menu.

By the way, using the voice menu, you can find out about the operator's news, as well as get various background information. If this information is not enough to resolve the issue, subscribers will be able to press the appropriate key and call the consultant - perhaps for this they will need to wait a little until one of the consultants is free and can take the call.

In addition to the short number, the Beeline operator has a support phone number, dialed in federal format... By dialing on your phone number 8-800-700-0611, the subscriber will be able to quickly call the help desk consultants and get an answer to his question.

How to call Beeline support from phones of other operators? Calling 0611 is useless - this number is available exclusively for Beeline subscribers. If you are a subscriber of another operator, but want to get any information in the Beeline help desk, you can call by the above number 8-800-700-0611 and ask the consultants your question. The same number can be called from any landline phone in the country.

As practice has shown, in order to connect with operators, it is best to call from other mobiles or from a landline phone to 8-800-700-0611. From a short number, the inquiry service is often unavailable for calling (in any case, it is impossible to reach it through the voice menu.

Calling Beeline technical support from phones of other operators is free!

You are in national or intranet roaming and want to contact Beeline support? Feel free to dial 8-800-700-0611. Calls to this number will be free.

As for those who are in international roaming, the number + 7-495-974-88-88 works for them... Calls to this number for Beeline subscribers who are in international roaming are made is free... If you are in your region, then you should remember the number 0611 - it is short and easy to remember. If necessary, you can "drive" it into your phone book.

If, when you call the Beeline hotline, you do not want to wait for a consultant's answer, you can order a call back by clicking on the "1" button. A call back while in the home region or in intranet roaming is free of charge.

Internet customer support Beeline

Some people hate to talk on a cell phone and prefer to receive help electronically. If you also belong to this category, then you need to go install the application "My Beeline" on your smartphone... There you will find an online chat for contacting support.

If the Beeline hotline is busy, you can use the independent Internet support for Beeline customers using the "Personal Account"... Here you can get a printout of calls, find out details about your expenses, order an invoice detail, disable annoying and money-eating services.

In most regions, feedback is also valid, if you press in tone mode 1 immediately after connecting to the autoinformer. However, you should not expect a quick call back. A live operator will contact you in half an hour at best.

The general Beeline number can be transformed into a federal number 88007000611. A call to this operator's phone is carried out free of charge from stationary devices, as well as SIM cards of other operators. This is a more convenient way to contact the Beeline operator directly, since the waiting time here is much less. The only drawback is that this line has a certain direction. Telephone operators will only be able to advise on mobile communications and issues related to USB modems. Information about the mobile or home Internet, as well as TV is discussed on other phones.

Dedicated lines

Usually, for each action, the cellular provider creates a dedicated line, where the autoinformer can instruct on specific topics. However, if there are many of them, then you can choose broader specializations:

  • 88001234567 - a way to call the Beeline operator regarding the mobile Internet.
  • 8800700800 - Beeline hotline number, where you can consult about home Internet and TV.
  • +7495974888 - Beeline help desk for communication from abroad. This number is free, so you can talk to a live specialist at no extra cost.

Alternative communication methods

In addition to instructions on how to call the Beeline operator directly, it is possible to get an answer to your question in another way. The short number 0611 is available not only for calls, but also for text messages, so you can describe your problem in the form of SMS and send it to the Beeline hotline. The operator will call you back in about 2 hours. You can also try sending SMS to 0622.

Internet communication can be a good alternative. The official website of the provider has a "Feedback" section. In the section there are empty fields to fill out, where contact information and the essence of the question are entered. As a rule, through the feedback form, technical support is contacted within 24 hours at the specified Beeline number.

Instead of filling out a form, you can send a question directly to the mail for such cases - And the owners of accounts on social networks can ask a question in the group.

Answering speed is about the same as the telephone support service, but you don't have to hold the phone to your ear all the time.

Beeline technical support itself promises to connect and talk as soon as possible. In most cases, instead of finding out which number of the Beeline operator, it is more convenient and getting answers through the "Help" and "Frequently Asked Questions" section.

Despite the stability of the connection provided by the Beeline operator, no one is immune from problems. If a subscriber has problems with cellular communications, the Internet or other services, the Beeline hotline will be the only true assistant, whose specialists are ready to answer all the questions that customers have around the clock.

To call the support service, the following contacts are used:, a federal phone at 8800 and a separate number for calls from abroad. You can also get help online.

Short number

Subscribers of any operators can use 0611 to dial the Beeline technical support service, but only calls from "native" SIM-cards are free. The first thing that a person who calls the short number hears is the voice of an automatic assistant. It can help with some problems, which in most cases eliminates the need to talk to a live specialist.

If the subscriber's problem is not typical, or he does not have time to communicate with the robot, you can use the number at 8800, which is immediately available. If you cannot use the phone, you can get to the technical support center via the Internet by going to the operator's website.

The robot consultant performs the following functions:

  • and talks about him in detail;
  • reports;
  • helps to connect or.

To control the answering machine, use the keys:

  • 9 - to repeat the previous message;
  • # - to re-sound the previous menu item;
  • * - to return to the main menu.

If the voice assistant cannot help (for example, the problem is related to the fact that it does not work), the subscriber will be contacted with a support specialist. The connection may take some time, depending on the traffic on the lines. If you don't want to wait, you can order a call back to the subscriber's phone - this service is free.

At 0611 you can also, in which you need to describe your problem. The answer will come within a couple of minutes.


Federal number

Free federal contacts of the Beeline operator starting with 8 800 are available throughout Russia. You can use a similar number for dialing through any phone.

Depending on the type of problem you have, you can use one of four options:

  • 8 800 700 0611 - main number;
  • 8 800 700 2111, 8 800 700 0080, 8 800 700 8000 - are used if mobile, home Internet or Wi-Fi does not work.

Any federal number is available for calls from landline phones and through a mobile phone of another cellular operator. The waiting time is about the same as when dialing to 0611.

Roaming assistance

For Beeline subscribers, numbers 0611 and 8 800 700 0611 are free when calling from anywhere in the Russian Federation. If the operator's client is abroad, Beeline technical support is available via phone +7 495 974 8888.

Online support

You can get help on issues of interest using the Internet through the following contacts:

  • a chat with a specialist located on the beeline.ru contact page;
  • feedback located in the same place - in the form you need to choose the reason for contacting, enter your question and indicate the method of communication;
  • you can also contact the operator by e-mail by sending a letter to the address.

A wide range of methods for obtaining help information ensures the availability of support for any subscriber.

Each subscriber of the mobile network must know several ways to communicate with the operator and support service. While using the services, the user often encounters urgent problems or important issues that need to be quickly resolved.

To solve problems related to tariff plans, the peculiarity of maintaining accounts, spending personal funds, ordering Internet traffic packages, SMS and MMS, communication in roaming, you must contact the official representative of the Beeline company.

By a short free number

How to call a beeline operator from your phone? Calling from a mobile is a convenient and free way to communicate with technical support. You can call from your mobile to the short phone number of the Beeline 0611.

First, the subscriber must carefully listen to the menu items and, according to their subject matter, decide which one he needs to choose. If the choice is not made, you will be prompted to contact the operator. 0611 is a customer support center that will help you resolve any issues.

When calling the operator on 0611, be prepared to spend 20-30 minutes of your time. Very often you have to wait a long time for a free operator. But while waiting, you can press the 1 key, and then the company representative will call your number at the moment when a free consultant appears.

Remember the necessary keys for easy control of the main menu when dialing to 0611:

  • - listening to the message sachala,
  • - return to the main menu,
  • - listening to information from the previous paragraph,
  • - while waiting for a consultant - the service "we will call you back", so as not to wait in line to contact online support.

By federal number

  • 8 800 700 06 11 - on all issues related to the operation of the USB modem.
  • 8 800 123 45 67 - For all questions of automatic and manual configuration of the mobile Internet.
  • 8 800 700 80 00 - on all questions of TV, home Internet and telephone.

From a landline phone or another mobile operator, call Beeline support free of charge at +7 812 740 60 00, 8 800 700 00 80 or 8 800 700 06 11. The principle of dialing is the same as from a mobile phone. First, you listen to menu items related to various problems and services, and then go out to talk with a live communication representative. The consultant may ask for your passport data, word code and phone number when solving your problems with communication, services and bills.

When you call the number 8 800 700 00 80 you need to press the number 0 and within, as a rule, 5 minutes a representative of the Beeline company will answer you and help you solve your questions and problems.

Prepare your passport in advance and remember the code word that is attached to your SIM card to save your time when talking with support.

In roaming

If the subscriber is in roaming outside the Russian Federation, he can contact the consultant free of charge at +7 495 974 888 from a mobile or landline phone of any country.

When roaming within the network

When roaming within the network (the user is on the territory of the country) call 8 800 700 06 11 for free from any operator or city phone.

Going out of the country, take care of the most favorable tariff plan for you for communication with relatives and comrades in advance. You can choose a tariff on the official Beeline website or by short number 0611.

Other communication methods

It is not always possible to quickly contact Beeline technical support due to the congestion of lines and online consultants. If the questions are not urgent and you do not want to wait 20 minutes for a specialist's answer, choose other ways to solve your problems. 0622 and you will receive an answer also in the form of a message (daily from 7:00 to 22:00 Moscow time).

Let's be generous and condescending. It would be unfair not to admit that once Beeline was rightfully one of the leading cellular operators in Russia.

Indeed, in fact, Beeline had a fairly high quality of communication, a good coverage area and a wide range of additional services.

And all this us, the subscribers of this, in general, not bad network, actually made us happy. Probably because of this we connected to Beeline sometime.

But now ... I don’t know about you, but more and more I want to, if not swear, then pathetically exclaim “What, again ???”. Although, to be honest, I still want to swear more often.

And even the happiest Beeline subscribers (there are still such?) Probably have moments when we urgently need the help of a "live" support specialist. Do they happen? I have.

And then suddenly it turns out that in order for you to be answered not by an answering machine, but by a real Beeline operator, the phone number by which you can contact him, you still have to look.

Once Beeline stated that, fortunately, there is a support phone for all Beeline subscribers. And the connection with the operator on it can be established around the clock and seven days a week. Moreover, there were already several such numbers.

Well, I don’t know ... Once upon a time, maybe it was. But now ... To call even the numbers that worked yesterday turns out to be, if possible, very difficult.

Well, what to do? Where to go, then? Let us and you today all the options for solving this problem and consider.

So how to call the Beeline operator? Indeed, despite the fact that Beeline has several technical support services for subscribers with separate phone numbers, in most cases it is rather difficult to contact the operator. Sometimes you even get the feeling that the Beeline operator's phone is some kind of secret. After all, it happens that even when you have the correct Beeline phone, it is not always possible to listen to the operator for free.

It is about how to contact the Beeline operator directly - our today's review. So,

To call the Beeline operator:

1. Call on short number 0611 from your mobile phone, if a Beeline SIM card is inserted into it.

The method is suitable for those who are ready to listen to the boring voice of an autoinformer for a while. :)

You will have to listen carefully to the automatic instructions and press all the appropriate buttons. And then after a while you will be sure to connect with the operator, to whom you can ask any question regarding Beeline services.

Unfortunately, today there is no clear sequence, in which you need to press the telephone buttons to connect to the Beeline operator.

The reason is simple - Bilan offers completely different variations of the voice menu for different regions of the country. Therefore, just listen carefully to the prompts of the autoinformer and follow its instructions.

Calls to the short number 0611 are absolutely free for all mobile operators.

Yes, one more thing. It should be noted that this method is only suitable if you have enough free time. If it is too little, you can use one of the alternative methods. contact the specialists of the mobile operator Beeline.

Another plus - you can call the federal number of the Beeline support service both from a landline phone and from a mobile phone of any telecom operator.

But which number to call - you have to choose. A call to the Beeline operator can be made to several free federal numbers. Which number of the Beeline operator to choose in this case - choose yourself:

  • If you have any questions regarding mobile communications or any difficulties with internet connection You can contact the federal telephone number 8 800 700 06 11 .
  • If you have difficulty connecting or working Wi-Fi contact the phone number 8 800 700 21 11 .
  • 8 800 123 45 67 - technical support service that will answer any of your questions regarding settings, connection or failures in the work of the mobile Internet.
  • If problems arise with other services provided by Beeline - for example, home internet or television, you need to call another phone number - 8 800 700 80 00 .

A beeline operator will answer you for any of these numbers. The phone number is free for calls from any phones. More precisely, like this:

Calls to all federal numbers of the Beeline support service FREE from any phones... Both from landlines and from any mobile operators

How to call the Beeline operator in roaming?

If you are outside the Russian Federation, you have the opportunity to call a representative of the Beeline mobile operator in international roaming.

To do this, dial the phone number in the international format +7 495 974 88 88. Remember that the number should be dialed only in the international format, that is, you need to dial +7.

The call is free if your mobile phone has a Beeline SIM card.

If you are within Russia, but not in the region of your residence, you can contact a Beeline specialist thanks to national roaming - for this you need to call 8 800 700 06 11 ... Or by short number 0611

Calls to both phone numbers for Beeline subscribers are free

Alternative ways to get advice from a Beeline representative

Having unexpected problems with cellular communication, and you do not have access to a mobile phone? Today there are many alternative methods that will help you get a full consultation with a specialist in the shortest possible time.


In general, there are a lot of seemingly working ways to contact the Beeline operator. And if you know the current number of the Beeline operator, a free call to the operator should not be a problem for you. In theory. Well, how it turns out in practice - share in the comments. Just try without mate ...

By the way, here's another "secret", but guaranteed way. He will surely help even those who claim that it is impossible to get through to the Beeline operator. Believe me, it is POSSIBLE!

Use a little trick! Call the toll free number 8 800 7000611, just not from a Beeline SIM card, but from any other operator! The guarantee that they will answer you is 100%!

Well, we sincerely hope that from this moment the Beeline hotline will cease to be something unattainable for you :)

And even if you cannot get through to the Beeline operator, you can get expert advice in other ways. The main thing is a little more patience. Good luck to you!

P.S. Huge request. If this article helped you - like it, please Click on the "like" buttons just below

So, today we are going to find out how to call an operator using a short number. "Beeline" (cellular provider) has very, very many such combinations, and this is the problem. There is a help desk, an operator, and a service that will answer a specific question (for example, regarding the Internet, communications, tariffs, and so on). In general, there are a lot of alternatives. In addition, you can put a ban on short numbers in your Beeline account. But you shouldn't do that. Thus, let us, as soon as possible, begin to study our question today. After all, there are quite a few moments worth discussing.

Telecommunications operator

The first short one that we will consider is the one that is responsible for making a call to the cellular operator. It is for this combination that in most cases communication problems and other issues are solved.

If you want to call the operator, then dial 0611 and press the call button on the phone. Now you can wait for an answer. However, this method is not particularly successful if you want to quickly contact the operator. The fact is that by using the short number "Beeline" 0611, you run the risk of getting on the answering machine, then you will have to conduct a conversation with the robot voice for a long time in order to ask your questions and get answers to them. Thus, let's try to figure out how you can contact the operator.

SMS center

Our mobile operator has a special Beeline service. An SMS is sent to the short number by the client, after which it is processed. The result is an independent connection / disconnection of mobile services and a variety of additional packages of opportunities. That is, Beeline has a so-called SMS center. And for him, of course, there is a special number.

Do you want to independently activate the service or refuse it? Then send an SMS with a specific command code to the short number "Beeline" 111, and then wait for the results. All SMS commands can be found on the official website of the mobile operator. There are quite a few of them, you won't be able to remember all of them.

But our conversation does not end there. Indeed, there is still a fairly extensive range of numbers in stock that will help you keep track of the connected services, as well as control the funds on the phone. Let's find out the short reference number "Beeline". After all, it is he who is often used by clients for help and advice.

Background

Of course, if you do not know the operation required to complete the request, then dial the short reference number "Beeline". In truth, it is used as often as calling the operator directly.

Dial 0604 on your mobile phone, then click on the call button. You will be taken to the online directory of your cellular operator. Here you can deactivate Beeline short numbers, refuse connected services, and also start using new packages of features for your phone. As you can see, nothing difficult.

Another point that should be taken into account: if you make calls from a mobile phone using Beeline cellular communication, then all conversations with reference services will be absolutely free. It just can not but rejoice. Thus, let's try to understand what other combinations can be used to get some advice from a cellular operator, as well as to solve problems associated with a SIM card.

New opportunities

Also, for example, by dialing the short number of "Beeline" (operator), you can find out about all the new products that have appeared with this communication provider. Here are promotions, tariffs, opportunities, and service packages - in general, everything that a modern user may need. One important fact should be taken into account right away - by using this "Beeline" short number, you will be talking exclusively with an answering machine.

Dial 0606 on the phone, and then wait for an answer. The robot voice will tell you the possible combinations that you will have to press during the conversation in tone mode to switch between the information you are interested in. So, for example, to find out about new tariffs, you will have to press "1", about the Internet - "2" and so on.

In fact, this service is very convenient and easy to use. After all, the recorded voice communicates absolutely all information about new products in any language. True, the conversation can drag on for 5-10 minutes. A little tip: just make sure you have some free time before making a call. And then there will be no problems.

For fun

To tell the truth, there are many different services and numbers of "Beeline". There are also services that will gladly answer all your questions about entertainment services (like music instead of beeps, etc.).

Of course, there is also a special Beeline short number for this service. You just need to dial 0605 on your mobile phone, call it, and then ask your question. The operator (live, not an answering machine) will answer you whatever you ask. In cases where it does not serve the question asked, you will be redirected to the service dealing with the issue. And everything will happen automatically. All you need to do is wait a minute or two for the other operator to answer you.

As you can see, nothing difficult or special. Only the mobile operator has such combinations that help to immediately send a request to the support center and respond via SMS or the message displayed on the screen.

Find out about our tariff

Well, sometimes customers just need to find out the details of the connected tariff plan. Yes, you can go to the nearest cell office and ask for details, as well as view the information in your personal account. Only quite often there is no time for this, or the place is not quite suitable (the computer is not at hand). Then the number * 110 * 05 # comes to the rescue, by which you will receive all the information about your tariff plan. As a rule, it has recently been sent by SMS. True, sometimes this does not happen. Instead of verbal messages, the answering machine will tell you everything. Apparently, it depends on the region of residence.

Roaming discounts

Travelers can use a combination to provide some important information. In order not to think about how to find out the short number "Beeline", answering the question about discounts in roaming, just dial 0676 on the phone, and then wait for an answer.

The robot voice will inform you about all new promotions and features that can be activated / deactivated while in roaming. This is actually a very useful service, but not used very often. All due to ignorance of short reference numbers. Thus, as you can see, you can easily and simply get almost any information that concerns a cellular operator using various combinations on your mobile phone.

Internet

Of course, a modern person cannot be imagined without the Internet. And that is why Beeline has a special service that answers questions about connecting / disconnecting the world mobile web.

In order to get to this information, just dial 0717 on the phone, and then wait a little. The operator will answer you, who will tell you about the possible tariffs, and will also help you connect the Internet or refuse it. That's all. Today we have learned with you about the most useful and popular short numbers of "Beeline", which make life easier for subscribers.

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