How to set up smartphones and PCs. Informational portal
  • home
  • News
  • How to delete an account on aliexpress. How to delete an account from aliexpress How to log out of aliexpress on your computer

How to delete an account on aliexpress. How to delete an account from aliexpress How to log out of aliexpress on your computer

If you are tired of shopping on Aliexpress or you decide to create a new account in this online store, of course, it is better to delete the profile you are using. It’s safer, and there won’t be any confusion - you won’t have to think about which account the orders were placed on.

This operation is not difficult. To quickly and correctly remove yourself from the site, the main thing is to consistently and correctly follow the steps described in the following instructions.

1. Go to the main page of the Aliexpress online store.

2. Click on your nickname.

3. In the account control panel (red bar), click the “Profile Settings” section.

4. In the “Personal Information” subsection, follow the “Edit Profile” link.

5. In the form that opens, on the right side of the data list, click the “Deactivate Account” command.

6. On the new page, in the “Enter your username” line, enter the email that you used when registering with Aliexpress.

7. Select the reason (click the button) why you decided to delete your profile. For example, “I registered by mistake...” (I registered by mistake...).

8. Click the “Deactivate my account” button.

9. Confirm the command: in the window that appears with the request “Are you sure...?” (Are you sure...) click "OK".

In the digital age, when most purchases are made without leaving home, shopaholism is one of the most common diseases in the world among online shoppers. This is explained simply: on many resources, placing an order requires only a few clicks of the mouse, and the images on the offer pages are so bright and attractive that it is impossible to resist.

What to do when the temptation is great, but willpower leaves much to be desired?

Delete your account from the most popular online hypermarket Aliexpress!

Reasons to delete your account on Aliexpress

  • One of the most popular reasons for deleting your profile on the Aliexpress website is the creation by one user of a large number of “disposable” accounts. The main purpose of such profiles is to participate in sales or promotions.
  • An equally popular reason is the loss of your email password.
  • When you create a new account, you forget the password for your old profile for a while, and then you remember it safely.
  • Stop using Aliexpress (for many reasons).

What to do?

  1. Log in to the site by logging into the required account.

Please note that the proposed option for deleting your profile on the Aliexpress portal is irrevocable and without any exceptions (all orders, correspondence, saved pages, invoices and histories will disappear).

Therefore, first check if there are any orders that have been paid and not shipped or not delivered to you. After deleting your account, you will lose any opportunity to control the speed of their delivery and the quality of the goods received.

  1. Open the My Aliexpress profile page
  2. Select Profile Settings and click on it.
  1. On the page that opens, select Edit member profile.

  1. On the page that appears for editing your profile data, in the upper right corner, select Deactivate Account.

  1. After such a long journey, we finally got to the account deletion page. Its form vaguely resembles the opening of a dispute about a product.

  1. Enter your mailing address in the first field.
  2. Type in the second field Deactivate my account
  3. We select the necessary one (or any one of our choice) from the list of suggested reasons:
  • I registered by mistake, I don't need this account;
  • I can't find a product that meets my needs;
  • I received too many emails from Alibaba.com
  • I left the business;
  • I'm worried about fraud;
  • I'm a fraud;
  • The email address I used to create my Alibaba.com account is invalid;
  • I found a product from another company that fits my needs;
  • Suppliers do not respond to my requests;
  • Other.

Products and not exorbitant prices, it quickly gained its popularity and became one of the best online stores in the world. Every day more than a thousand new users from different countries register on this site, but sometimes it happens that for some reason the user simply needs to delete his account. In order for this procedure to be successful and not raise unnecessary questions, this article offers for your information how to delete an account on the website.

Navigation

How to delete an account in Aliexpress in Russian

Many registered clients of the site sometimes wonder how to delete their account on, because in almost every personal account there are card numbers with a password that can be used by any fraudster. Despite the fact that this is almost impossible, according to the site staff, it is better to be aware of all the procedures. And so, in order to delete a page on, you must first log in to the site. In the “ ” and “Password” fields, enter the details of the account you want to delete and click the orange “Login” button.

Then you need to log into your personal account, to do this, click on the inscription.

In the page that opens, select the “ ” section from the menu at the top of the screen.

After this, a page will open where in the “Personal Information” subsection you should select “Edit Profile”.

In a few seconds, a new window for editing information will appear in the new tab. To delete a page, click “ “, in other words, “deleting an account”.

Having done all this, you will be sure that no one will ever use your bank card.

It happens that your AliExpress account is no longer relevant. In this case, the user is interested in how to remove Aliexpress and is looking for guidance on the best way to do this.

It is worth understanding that after deleting your profile in a Chinese online store, all order data, purchase history, bonus points, coupons, reviews and user ratings will disappear from it. Therefore, we recommend that you carefully consider such a decision as deleting your personal account in the Aliexpress online store.

Important! A deleted account on aliexpress.com cannot be restored.

Decided? Are you sure you won't shop around anymore? Then read the article further, and we will tell you how easy it is to save yourself from suffering and delete your profile on Aliexpress.

If you just don't understand it, read our guide.

To eradicate the cause of all troubles (your account on Ali), you need to go to the “My Aliexpress” section. Don't forget to log in through the same profile in the store first.

After that, find “Change settings” in the left menu.

This is the very option that is needed if you do not know how to remove Aliexpress. After clicking on the link, a new window will open in front of the user with a warning about the consequences of deactivation and a questionnaire that needs to be filled out.

The notice says:

Please note that deactivation of your account will result in:

  • Loss of all your data and correspondence on Alibaba websites;

  • Lack of access to TradeManager;

  • All your messages will be permanently erased from the company's databases.

Just below you need to fill out a short form indicating the reasons why your account is unnecessary:

  1. Enter your ID or email that was used during registration
  2. In the second paragraph, write the phrase Deactivate my account in English, without extra letters
  3. The third point indicates the reason why you no longer want to use your profile and want to delete your Aliexpress account.

Here are the main reasons why you can deactivate your page on the site (translation according to meaning):

  • I created the page by mistake and no longer need my profile in the store
  • I am unable to find products or items that can satisfy my consumer needs
  • I received a lot of spam and emails from Alibaba and I'm tired of it
  • I have finished my work and no longer need cooperation with the site
  • I'm scared because of the activities of deceivers and scammers
  • I was scammed while using Aliexpress
  • My email address where my account was registered is no longer available.
  • I now prefer the services of another company that better meets my needs
  • Suppliers do not meet my needs
  • Other reasons.

You need to choose the most appropriate explanation of the reasons for deleting your page on Aliexpress and tick the appropriate aspect.

And if the list does not contain something that suits you, but you think it is very important, write your opinion in the last version (Others). Perhaps, thanks to you, the store will make changes for the better, although everything here is already very well worked out (but there is no limit to perfection).

Finally, the fourth point is the Deactivate my account button. By clicking it, you confirm that you understand everything and will no longer use your profile on Aliexpress.

The final chord after clicking on the delete button will be a re-confirmation of the procedure. You just need to click "OK".

That's it, now you no longer have an account in the coolest Chinese store. Read our article if you suddenly forgot how. After all, now you need a new profile to make purchases, since the old one cannot be returned.

How to recover deleted Aliexpress

Although such an option, by all the rules of the genre, is not possible. Still, it's worth trying your luck. Recovery is only possible with the help of employees.

Therefore, do not look for roundabout ways, but immediately contact support and explain your mistake. It is advisable to do this immediately after the removal procedure. In this case, the chances will increase several times.

But it is very likely that you will not be able to restore your account.

Common questions from the section How to remove Aliexpress

How to delete an order from Aliexpress?

You need to go to the section with your orders and select the lot you need. Next, you will find a small shopping cart icon in the upper right corner of your order. To get rid of an order in the general list, click on this icon. After this, you need to confirm the “erasing”. As a result, the item you are tired of will not be displayed with other products. It will be added to the deleted list.

How to recover deleted orders on Aliexpress?

To restore a deleted order, you need to go to the appropriate column in the “Order Management” section.

There you must find the desired imperfect purchase and click the “Restore” button. After this, the old entry will again be in the general list of your orders.

How to remove a payment card on Aliexpress?

If you have saved your payment card before, you will need to struggle a little to unlink it. Go to My AliPay and register there; after activating your profile in the Aliexpress payment service, you will be able to edit your card details. In the same menu you can also remove the card from the service database.

How to delete a product on Aliexpress?

If you are talking about actually erasing the product card from offers, then this will not work. But if the question is about a saved product in the list of orders, then look at the question about orders two paragraphs above.

How to delete a review?

It is impossible to delete reviews on the service. You can simply add an additional opinion under the one left before. To do this, go to “Manage reviews” and at any point click on the “Additional review” link.

How to remove from cart in aliexpress.com store?

To do this, go to your cart by clicking on the corresponding icon on the website. Next, in the product card on the right, find the “Delete” item and activate it. Everything is nothing complicated.

How to delete a blocked account?

When an account is blocked, deleting Aliexpress will not work in 90% of cases. But you can still try to do this through the site's support team. Explain to them your needs and describe the complexity of the situation.

How to delete a message on the site?

Go to the “Message Center” section of your account and look at the main section of the page. Correspondence with sellers will be displayed there. Just click on the body of the message under the inscription: “Order message”. Next, a whole dialogue will open, and on the right there will be an available option “Erase dialogue”. Activate it and the conversation thread will disappear.

How to delete a dispute?

In other words, you need to cancel the dispute. Read about how to do this in our article about. In short, you need to go to the active dispute page and click the cancel dispute button.

We hope our instructions and advice will help you cope with difficulties. And if you return to the buying team, we advise you to visit the sections with various delicious selections of products on our website!

Best articles on the topic