Many customers who use home Internet from the Beeline company, I am interested in the question of how to turn it off for a certain period of time, for example, if you are planning a trip or a business trip to long term. Of course, no client wants to pay for services if they do not use them. The developers of options at Beeline provided similar problem, and subscribers can temporarily turn off the action of home Internet. To do this, you need to use the option " Voluntary blocking».
Description of the service "Voluntary blocking"
The service is provided free of charge. Accordingly, each client of the Beeline company will be able to turn off the Internet for the home without paying additional funds. Thus, a shutdown is possible for a maximum of 90 days. It is for such a period that the debiting of funds from the balance for payment is suspended. subscription fee. By the way, it should be noted that disabling the lock is also provided free of charge.
The conditions for using the option should be highlighted:
- Absolutely free use service "Voluntary blocking".
- This service is not always provided. In the case when the client has already used the service, then in the billing period he cannot make re-blocking. In other words, if the option was active, then it can only be reactivated after 30 days have passed.
- To use the service, the balance must not have a negative account. You can use the option only with a positive balance.
- If the blocking is not removed within 90 days, the system will disable it in automatic mode. After that, the work of the home Internet will begin to operate again and the subscription fee will begin to be charged for the active Internet option.
- If the client rents a set-top box, then it will need to pay for it separately. The option does not apply to the TV set-top box.
- If the client uses such an option as a set-top box under a promotional offer, namely “Rent for 0”, then the “Voluntary blocking” service is provided not for 90 days, but only for 60 days.
To protect yourself from unwanted calls and SMS, activate the service.
How to enable beeline blocking
To activate services and block the use of home Internet during the absence of a subscriber, you will need to use one of the provided methods:
You can use your personal account. This method will require internet. The client needs to go to the Beeline website and go to his personal account. For authorization, you will need to get a password. Clients will be able to receive it in the form text message, but only after a short registration in the account. To do this, fill in the required columns. After receiving the password, enter telephone number and password and log in to your account. Then you should go to the "Internet" tab, and then go through the service management section. Now the subscriber should find the temporary blocking tab and click on it.
If you can’t block access to your home Internet on your own, then you need to use outside help. To do this, customers can call the customer support service at 88007008000. Further, after connecting with the operator, they should tell the problem and ask them to enable the service. After that, the operator may ask you to name your passport data to confirm your identity, and only then will it turn on the Voluntary Blocking service.
How to disable
After returning from a trip or a business trip, you will need to reactivate your home Internet, and for this you need to turn off "Voluntary blocking". You can perform an action in several ways:
- You can go to your personal account if you have access to the Internet and disable the blocking. If you log in from another computer, you will need to enter a mobile number and password, which should be saved in messages.
- You can also disable the service through a call made to the operator. To do this, you need to dial the number 88007008000. given number free, but you may need to wait long time for the operator to answer the call. To disable, the operator can request a series and a passport number.
That's all the features of the "Voluntary blocking" service. In case of any difficulties with connecting or disconnecting the option, you can contact Beeline branded communication salons. Specialists of any salon will try to help the client solve the problem. If possible, employees will independently perform the necessary activation or deactivation procedure. Subscribers should remember that when going to a communication salon, they must take with them a document that can confirm their identity.
None of the Beeline subscribers is immune from trouble in the form of loss or theft mobile gadget, in which the precious SIM card was installed. In such a situation, it is worth thinking not only about material damage, but also hastening to block the phone number so that it is not used stranger. Beeline SIM card blocking is no less relevant when the number is rarely used for narrowly targeted calls or it is necessary to refuse the operator's services for a long period due to departure (for up to 6 months).
In the article:
After reviewing the material of the Internet Assistant, you will learn how to disable the SIM yourself or with the help of an operator and how to reconnect it. Our detailed review will also tell you how to activate an automatically blocked number and what needs to be done to restore a permanently lost or damaged SIM card.
Temporary number blocking
It is important to understand that blocking a number completely disables all communication and Internet services. Until the reverse activation steps are completed, the subscriber will not be able to make a call, receive a call, go online, send an SMS.
Of course, users may also be interested in the question of how to block a Beeline SIM card forever, but in most cases we are talking It's about the temporary deactivation of Sims. The provider has implemented several ways to block a Beeline phone, allowing its customers to independently choose the most accessible or comfortable algorithm. Subscriber can:
- apply the functionality of the self-service environment (personal account);
- use the help of a call center;
- visit the nearest provider office or dealer showroom.
You need to know that blocking a number - free service. But in situations where the tariff plan provides for a regular subscription fee, some financial nuances may arise. Acquainted with detailed conditions You can disable the SIM card in the description of a specific tariff on our resource or on the official website of the operator.
So that you can better understand the question of how to block a number, we will consider each method in more detail.
Personal Area
Each owner of a SIM card can log in to the provider's website and get access to their own client page, which is called. After successful registration, the user will be able to independently perform many actions related to setting up the number. To disable the SIM, you need to select the "Block number" option in the "My Beeline" section. In the form that appears, indicate the date of deactivation and confirm your actions with the “Block” command. This procedure takes a few minutes and is very convenient, even if the subscriber remembered the need to turn off the number while outside the country.
Contact Center Help
A reliable assistant in blocking a Beeline SIM card will be the customer support center. You can call an employee of the call center as from your “native” mobile number(tel. 0611 ), or from a landline phone or another provider's number (tel. 8 800 7000 611 ). Having informed the specialist about your desire to suspend the work of the card, you need to be ready to voice the passport data that was used to register the number. This will allow you to uniquely identify the owner and protect other users from unauthorized number blocking. Having received necessary information, the specialist promptly disconnects the SIM card.
Visiting the Beeline office or dealer salon
This method will require some time, but for many it is more comfortable due to personal communication with a consultant and the ability to avoid dialing to the call center. In addition, a visit to the office is an affordable alternative when it is impossible or unwilling to use the online self-service service. Here you will also need to provide a passport to confirm possession of the card and sign the corresponding application.
Disable sim forever
Before looking for a way out of the situation, how to permanently block the Beeline SIM card, you need to realize the fact that it will no longer be possible to restore it. The disconnected number is transferred to the full disposal of the provider, goes on sale and acquires a new owner.
But if it became necessary to disable the SIM card forever, for this you can use the methods already familiar from our article:
- contact the customer support center with a request to block the card;
- pay a visit to the Beeline office or dealer salon.
Again, we remind you of the need to provide the passport data of the owner of the SIM card, which in this situation will certainly be required by a specialist. You will also need a written request to block the Beeline phone forever.
Automatic SIM card blocking
Beeline SIM card blocking can occur without the intervention of the subscriber due to:
- a large time period during which the number was not used;
- the presence of debt on the account;
- incorrect PIN code entry (3 times in a row).
Often, users voluntarily go to turn off the card by the operator, knowing the important nuances:
- within 3-6 months after the suspension of the number, it remains with the owner;
- after replenishment of the account, the card is automatically activated within 60 minutes;
- blocking due to incorrect PIN code entry is easily overcome by entering the PUK code. Even if it was not preserved in the documents or on the primary packaging, the PAK code can be obtained in the My Beeline personal account.
Beeline SIM card recovery
If the SIM card is lost, voluntary blocking of the number solves only half of the problem. The user is completely deprived mobile services and must decide on the acquisition of a new starter pack or ordering a duplicate card. The second option is preferable because it allows you to save subscriber number, a set of connected services and a personal account.
Here you need to understand that the process of saving contacts to a SIM card is local in nature, and having placed an order for a duplicate, you should not hope that it will contain a phone book.
The loss of a phone and a SIM card completely deprives the subscriber of the opportunity automatic recovery list of contacts at the expense of software and hardware provider!
To restore a Beeline SIM card, you can use several methods. Formally, the production of a duplicate is free of charge, but if delivery is available, the cost is paid by the customer.
Ordering a duplicate card via the Internet
This service is convenient, does not require any external support and can be done from home. Unfortunately, this method of card recovery is not implemented in all regions, so you will have to make an appropriate inquiry on the Beeline official website.
To order a duplicate SIM card, mailbox [email protected] an application letter is sent, which must contain the passport details of the owner of the lost SIM card and a valid contact number for feedback. The new card will be delivered by courier. Clarification of current information about the status of the order is carried out by calling +7 495 974 8888 or 8 800 700 0611. You don't have to pay in cash! The required amount will be deducted from the balance of the number.
SIM card recovery in Beeline office
A completely free service, which is available only to the real owner of the number. It is he who must write an application and provide a passport to an office employee. If we are talking about a phone owned by a legal entity, in addition to a passport, you need to present a power of attorney and an official request to replace the card, brewed by the company's management. The provider took into account important point possible presence of roaming, providing the opportunity to obtain a duplicate regardless of the place of registration of the lost card.
SIM card recovery by call
This way to get new sim card has an algorithm similar to the Internet order. But instead of sending an application to the provider's e-mail, you need to voice your problem to the operator by calling the federal 8 800 700 0611 or mobile number 0611.
The duplicate will be delivered by courier, who must provide the passport of the owner of the sim. The delivery fee will again be deducted from the balance of the room.
Thinking about how to turn off Beeline home Internet? There are several ways to resolve this issue. You can change the provider and refuse to provide its services at any time, but it is worth considering all the pros and cons of this decision.
To refuse, you need to write an application and visit the office, finding out by the number 8 800 700 8378, at which address such services can be provided.
But before terminating the agreement on pay attention to a few things:
- If you notice that the Internet "slows down", then try to clean your PC of all garbage and check that all programs are updated.
- Permanent disconnections may be due to bad router , which you need to try to change and check the connections.
- With your individual problems about the Internet, you should contact technical support or call a home service specialist.
Disabling home Internet Beeline
The Internet is blocked only by submitting an application at the Beeline office. If by the time such a statement is written, the user has no funds left on the account, then the entire registration procedure will be relatively simple.
If you have your own funds, the provider is obliged to return them in a convenient way to a mobile account or to bank card through certain time after shutdown.
The existing debt on the Internet will need to be paid off, and this can also be done in the process of writing an application.
It will be useful to see:
Your home internet account balances are not refundable in cash, so it's best to provide details at the time of application. Only Beeline users are returned to the mobile balance, but if it is convenient for you, you can also provide bank card details.
If you decide to finally terminate the signed papers with this provider, then it is better to choose the right moment when the paid funds are over.
The contract is officially terminated, but for this, the user requires an application, which is submitted not only for the closure of the Internet, but also home television. Provided prefix from the company will also need to be returned to the office.
The subscriber completely disconnects from the use of home traffic at a convenient time by submitting an application to the Beeline office, which is responsible for this range of services. In some cases, the suspension of services is also provided for both home Internet and television - order for a period not exceeding 90 days.
You can use all offers only with a positive account balance and no debts.
Is it possible to temporarily suspend home internet?
For the duration of a vacation or for a period of a long business trip, the provider providing home Internet has a temporary suspension of access.
To do this, the user must use the "Voluntary blocking" service, which suspends the flow of traffic and debiting the subscription fee. Such a proposal is great alternative compared to traditional blocking.
Returning home, you can freely use the Internet, as before. The benefit of the service lies in the fact that it is provided free of charge, so it is always profitable to use it.
To unlock access, you do not need to pay anything and it is not necessary to visit the office, since you can perform all operations on the official website of the Beeline provider.
Voluntary blocking service
You can temporarily disconnect from using the Internet for up to 90 days using the "Voluntary blocking" option. During this period, there will be no charge for using the service. Automatic connection is renewed after three months, if the user himself has not done so before.
Block like this the Internet can be done in two ways:
- Call to technical support 8 800 700 8000, where they specify important instructions for using the service and deactivate it.
- Through a personal account, which remains available even at the time of blocking.
Should I disconnect the Internet from Beeline if you are moving?
You can also suspend Internet use at the time of moving, but you need to clarify in advance the distribution of traffic in a new place.
You can also consult service number, which ends with 8000. In this case, the user does not terminate the contract, but simply fills out an application for moving and temporarily blocks access. If the services of this provider do not work at the changed address, then the subscriber must turn them off in a completely prescribed manner.
When moving, it is better to freeze the distribution of traffic, because even without using it, you have to pay for the services provided. The contract is automatically terminated only after six months of non-payment, and all other points of interest can be clarified in the support service.
Survey for visitors
Conclusion
All the conveniences of using home Internet on Beeline are preserved until last moment service activity. Even at the time of blocking or disconnection, the provider is concerned about keeping the client satisfied by providing different ways to stop traffic.
Available to all users is online cabinet, through which you can not only pay, but also block or unfreeze access.
If difficulties arise, the client can contact Beeline communication salons, where they will help resolve the problem quickly and free of charge (during the appeal, do not forget to take identification documents with you).
In some situations, a person needs to block a SIM card for a while or forever. Each operator mobile communications proposes for this special service. There are several ways to block Beeline for customers of this company. If necessary, the user will be able to restore his number later.
Is it possible to block a Beeline number
Everyone for Beeline subscribers provides the ability to disable your tariff plan, block a SIM card. This may be due to a long departure, loss, theft of the phone. There are two types of this procedure:
- automatic closing;
- voluntary blocking of Beeline.
How to block a SIM card Beeline
There are several ways to close a SIM card, as a rule, this happens after the mobile is lost or stolen. Under these conditions, the office of the company will conduct a procedure for closing the card free of charge, additional boards is not charged. If the card is temporarily blocked on a voluntary basis, then a one-time fee of 30 rubles is charged for the service, and then 1 ruble every day of the subscription fee (the cost may differ depending on the tariff plan). The subscriber must have positive balance on account. A person can unblock the card at any time.
The operator closes the card automatically if it has not been used for 6 months (there were no calls, sending SMS, spent Internet traffic). It will not be possible to use this SIM card after that, the number is returned to the company's database and issued again, becoming available for purchase. To prevent such a situation, you must have a positive balance, make a call or send SMS at least once a month.
How to disable a Beeline SIM card by phone
Subscribers are given another opportunity to quickly block a Beeline SIM card. This is especially convenient if you do not have time to go to the official branch of the operator or do not have access to the Internet. To block it, you need to contact an employee of the company by phone. For this:
- Prepare your passport and contract. Official documents are needed to confirm the right to own a SIM card.
- Dial one of the phones: 88007000611, +74959748888, 0611.
- Wait for a connection with a specialist, tell him that you need to suspend the SIM card, explain the reason.
- The specialist will ask you questions with which he can verify that you are really the owner of the SIM card. After that, he will carry out the operation of closing the number.
- If you want to activate the card, you can do the same actions, just ask to unlock the SIM card.
Blocking a Beeline number in customer service offices
If you wish, you can find the nearest office Beeline and seek help from a specialist. This is the easiest option on how to block a Beeline SIM card. To complete the procedure, you will need to bring your passport, contract with you. If the action is performed for a third person, then - a statement certified by a notary. You can check with the employee the conditions for deactivation, whether funds will be debited from the account.
Often, SIM cards are purchased for a company or organization. If the phone holder is entity, then when contacting the office, you must have a letter that is written on a special letterhead of the organization. It should contain a request to deactivate SIM Beeline, a power of attorney is also required. A sample application can be downloaded from the Beeline official website.
How to block a number on Beeline on your own via the Internet
For independent work with its own package of services, each subscriber has the opportunity to register in a personal account. This is another easy way to block a Beeline SIM card. The cabinet has a nice interface, convenient functionality and a wide range of tools for working with tariff plan. Registration is required to provide you the following possibilities:
- receive full details funds;
- manage your tariff plan;
- conduct online correspondence with the operator;
- join or leave additional options, services;
- pay directly in your account public services, transfer money to your relatives, replenish the Internet and much more;
- replenish your personal balance.
You can access the LC directly on home page Beeline website. Next, you need to go inside and go from the main menu to the item "Information about your number". Click the "Block" button opposite the line "Number status" and follow further guidance service, the status of the SIM card will change soon. If you need to restore the card's performance, you can cancel the deactivation in the same section and turn on the SIM card again.
How to find out if a Beeline SIM card is blocked
If you are not sure that Beeline blocking was successful, you can use the same methods as described above. If necessary:
- Go to your personal account and check the status of the card;
- Visit the office of the company, ask the employee a question about the status of the SIM card;
- Call from any other Beeline number to 0611 or landline phone at 88007000611, ask a question to a support specialist;
- You can try to make a call from a locked phone, the robot should report that in this moment call cannot be made.
Video: how to block a Beeline SIM card if you lose your phone
Using Services different operators, you may encounter dissatisfaction about the quality. As a result, we are looking for other providers and wish to terminate the service agreement with the current operator. In order to cancel the service, you need to terminate the contract. In this article, we will look at ways to disconnect home Internet from the Beeline operator if it is not necessary.
How to terminate the contract
If you do not like the quality of the connection, you should not rush to disable home outlet to the network. There is a possibility that problematic issues can be solved without radical measures. Here are some useful tips:
- If the connection is slow and slow, check your PC for viruses, clean it of accumulated extra files.
- If you are experiencing regular interruptions, try changing your router, it may be the one that is the problem. In addition, it is necessary to check the connection cables for continuity.
- In a situation where the malfunctions continue after the above measures, we advise you to call technical support and call a professional at home to assess the connection status.
Of course, changing the operator is very simple. However, there is no exact guarantee that another company will be able to guarantee a quality Internet connection.
To clean up your PC virus threats, use proven antiviruses Avast, Kaspersky, Doctor Web, etc. junk files You can use CCleaner.
In circumstances where failures continue every day, it is possible to complain to the operator. But if you do not need litigation, disconnect your home Internet from the Beeline provider. This can be done by writing a statement at the operator's office. It is enough to call 88007008378 to ask in which office you can present the document. Please note that the rented equipment will have to be returned to the company.
How to suspend access temporarily
To disconnect home Internet from the Beeline operator when you are going on a business trip or a trip for personal needs, you must use the voluntary blocking service. This service allows you to temporarily stop access to the connection so that the monthly fee is not charged. When you return from your trip, you will be able to use the network connection from this provider normally.
To temporarily disconnect home Internet from the Beeline operator, you need to do the following:
- Turn off at Personal account on the provider's website. You should log in, enter your password and login, and then go to the temporary blocking section in the service management menu (Internet). Here you can block the connection for a certain time.
- Refuse services at the operator's office. I'll have to go in person to write Official statement. Be sure to bring an identity document with you.
- Call 88007009966.
Please note that the maximum for blocking a connection is 90 days.
How to move to a new address
If you have used before home connection from the provider, but are going to move, check with the company whether it will be possible to establish an Internet connection in a new place. Call the phone number 88007008000. If the apartment is already connected, it is enough to write an application for moving. At a pre-agreed time, an employee of the company will arrive, who will conduct the Internet at your new address.
In a situation where Beeline is not available at a new location, you can disconnect your home Internet from the operator using any of the methods indicated above.
What you need to know to turn off Beeline home Internet
Exist different situations when the offer of his regular provider is no longer relevant for the subscriber. Whatever the reason for your decision to refuse to use the network of this operator, you should consider a few simple but mandatory points:
- The main condition is that if there is a debt, its full repayment. Payment can also be made upon termination of the contract with the provider;
- If you have equipment at your disposal that was rented from a company salon or store, it must be returned in the appropriate condition;
- If you have a certain amount of money left on your balance, it will be returned to you immediately after the service is disabled in the specified way.
If you again want to connect the Beeline Home Internet service, you can do this as easily as disconnecting. You can find out about this on our website in one of the reviews.
