How to contact the beeline operator. Why do I need to communicate with the operator

• passport data (series, number, by whom and when issued);
• registration address;
• your Beeline number;
• a codeword.

Beeline technical support call in roaming

From time to time, any mobile communication users have questions in which they need the help of specialists. The Beeline operator has provided the ability to communicate with an answering machine or a manager to resolve "mobile" issues at any time of the day. What numbers of Beeline operators exist and how to contact beeline operator, we will consider in this article.

Beeline support phones

In order to reach the Beeline technical support manager, the subscriber can use any phone number - Beeline, another operator, and even a city landline phone.

So, what are the main numbers of Beeline operators?

• 0611 - this number is automatic and is called "mobile consultant". You can dial at any time of the day free of charge, but only from your "native" number. Most questions can be answered by an auto-responder, but if necessary, you will be contacted by a technical support line.
• 8-800-700-0611 - a federal distribution phone, a call to it is free when you are in intranet roaming. Designed primarily to solve the difficulties of mobile communications and the Internet from a USB modem.
• 8-800-700-0080 - the number to call in case of problems with the operation of the USB modem.
• 8-800-700-2111 - the number of the operator that will allow you to resolve any issues with Wi-Fi Internet.
• 8-800-700-8000 – telephone operator support for home television, telephony and the Internet.
• 8-800-700-9966 - a number for resolving issues on the services of a home telephone and the Internet of the "Light" tariff.
• 88001234567 - here you can contact in case of problems with the installation and configuration of mobile Internet.
• +74959748888 – number if you are roaming abroad and you need technical support for any mobile issues.
• 8-800-700-0628 - a phone that was created to solve communication issues for corporate subscribers.
• 8-800-700-7007 – This number can be used to call corporate network users who have mobile services of a fixed nature.

Beeline information support service

We examined the phones by which you can contact the Beeline operator, however, in addition to technical support, the company offers USSD format requests. With their help, you can get simple and understandable information from an automatic service in a matter of seconds.

So by number *110*00# you can check the current rate of the Beeline company. Request *110*09# will allow you to get up-to-date information about the options that are connected to your number. In order to find out the details of the parameters of the current tariff offer, dial *110*05# . Request *111# will open the menu options for independent connection or disconnection of certain services. If you have forgotten your Beeline number, dial *110*10# .

By number 064012 the subscriber will receive information about the possibilities of communication during the zero balance. When roaming or traveling, dial 0676 and get information about favorable tariffs for communication in roaming. For more information about mobile internet, dial 0717 . By number 068044 you will be told about ways to protect yourself from mobile scammers. Do you have a black list connected and want to clarify its participants? Number 0603 will help you with this.

By number 0533 you can register a bank card in order to pay for any goods and services from a mobile phone on the Internet. Number 065050 will be useful to those who wish to learn long-distance and international telephone codes. By calling 0678 , you will receive information about the availability of favorable rates for calls and messages at this time.

Additional options for contacting technical support

How to contact the Beeline operator in addition to the options described above? Among the alternatives is the form feedback, which is on the official website of the operator. On the site, find the "ask a question" tab and choose the most convenient form of contact, indicate the question you are interested in and any way you can contact you. You can also enter into online correspondence with the manager - find the tab on the site called "Chat with a specialist".

In addition, you can send an email to a general mailbox [email protected] Each subscriber can send an SMS with a question of interest regarding communication to 0611, you will receive an answer immediately. This mobile service works at any time of the day. If you did not get through to the operator, and all the lines were busy, leave the phone number on the site in the "We will call you back" section. If you wish, you can always contact the operator through the official Beeline accounts of all popular social networks.

If you still have questions on the topic "Beeline operator numbers. How to contact the beeline operator?", Then ask them in the comments to this article. We will answer all your questions!

It is not always possible for a Beeline subscriber to figure out the settings and services, so you need to know the Beeline operator number, with which you can get the necessary information. By calling one of the technical support numbers, you can find out how to activate the service, change the tariff, or how much money is left on the account. Beeline has several such numbers (short and federal), you can find them out by going to the official website of the operator, where all the data for feedback are indicated.

Any mobile operator has special service numbers by which a subscriber can contact a consultant and get help. Beeline is no exception - the company offers special short numbers and several federal ones, by which you can consult on tariff changes, find out everything about new promotions or account status, get data on Internet use, and much more. How to call Beeline operator? There are several ways, you can use a short free number 0611, call the "hot line" or a number of federal numbers. Alternative methods are also available, such as email feedback.

Free number 0611 "Mobile Consultant"

The short toll-free number 0611 is usually used to find out answers to questions such as account balance, connection of services and tariff changes, blocking the number. Immediately after the call, the subscriber is invited to listen to the autoinformer indicating which button and in which case to press. The voice menu differs for regions, it changes periodically, which can create a number of inconveniences for users. In addition, it is extremely difficult to get through to a “live” operator in this way, although it is possible. There is no universal sequence, but there are several standard options for how to get through to the Beeline operator:

• dial " 0611 ", then "2", "0", and then wait for the consultant's response;
• in some cases, the combination "0611", "1", "0" is used, after entering the last digit, the autoinformer will offer to wait a minute before connecting to the technical service operator. support;
• combination " 0611 ” and “1” allows you to go to the “We will call you back” menu, that is, after a while, the cellular communication consultant will call you back on his own.

Many subscribers of cellular companies often have problems that they are not able to solve on their own. For such cases, all cellular companies have specialized opportunities that allow subscribers to receive advice from support center employees without payment. In the Beeline cellular network, there are also many questions about the operation of cellular communications.

Therefore, it will not be superfluous to understand the question of how to contact the Beeline operator and consider all existing methods.

Consultation with the specialists of the technical center of the cellular network may be required for various reasons: problems with cellular communication, receiving Internet traffic, clarifying the parameters of the new tariff, etc. Only a company employee will be able to give qualified advice, give correct and complete information. The hotline of VimpelCom operates around the clock, communication with the operator is provided through various services and services, which we will consider today.

Short service number

The easiest way, which does not require payment, is a call on a short phone number of the cellular network. From your mobile phone, you need to dial 0611, after which the technical support answering machine will answer you. Then proceed in this order:

1. Listen to an automatic informer that prompts you to use the buttons on the phone keypad corresponding to the answers to certain questions.
2. If your problem is extraordinary, and does not apply to the indicated points, then no numbers need to be pressed.
3. Next, you will be transferred to a conversation with an operator who will be able to answer any questions regarding the operation of the cellular network.

This service is not very fast, so be prepared for a long wait to be connected to a specialist. If, while listening to the answering machine, you want to go back and listen to the prompts again, you should press:

1. • "asterisk" - to return to the main menu;
   • the "pound" icon - to listen to the previous answering machine message;
   • number "9" - to re-call listening to all consultations.

Callback order

It often happens that the subscriber cannot directly contact the technical support employee due to his heavy workload. Therefore, the company provided for the possibility of leaving a request by the subscriber, with a request to make a callback, at a time when the dispatcher is free. To do this, you need to call 0611, hear the voice of the answering machine and press the number "1". The “we will call you back” service will be activated.

However, it only works if all employees are currently busy. If you have access to the world "web", then on the official Internet resource there is another way to contact the operator. There you can place an order to make a callback using the contact form. You must include your email address, your phone number, and your first and last name.

The comment column indicates the problem you want to solve. This is done to expedite your consultation. This callback method is not the fastest when compared to calling a short number.

Call to federal number

The support center number, which is discussed above, is available only by phone with a Beeline SIM card installed. If you need to quickly get in touch with an operator from a landline phone or from a mobile gadget of another network, then there is a list of emergency numbers for getting advice from a VimpelCom specialist:

• if you need to set up a Wi-Fi network or the Internet from a mobile phone, then call the number +7-800-7002111;
• to solve the problem of installing the program and the correct operation of the Beeline modem, call +7-800-7000611;
• satellite TV, landline home telephone or Internet can be set up by contacting the operator at the number +7-800-7008000;
• you can consult with a live Beeline operator for help setting up your smartphone to access the global network, you can call a free phone +7-800-1234567.

All phones of the support center operate around the clock, making it possible to contact a Beeline specialist directly, without a break for lunch or days off. It is not possible to call any specific customer office. Therefore, all emerging problems must be solved only by contacting the call center. It is also impossible to connect with an operator without an answering machine. The company does not provide numbers for direct connection.

Sending a question by email

When you have a non-urgent question, you can ask a question to a support center consultant via e-mail. If you have problems with the operation of cellular communications, USB modem or mobile traffic, then the letter can be sent by mail otvet @ beeline. ru.

Wi-Fi connection issues can be sent to support @ beelinewifi. ru. If you need to get answers on various services and options related to home use: television, home phone, internet by wire, that is, you can send a letter to internet @ beeline. ru.

Communication by city telephone

Sometimes it happens that the smartphone is broken, and apart from the home phone, there is nothing in the house. In such situations, the operator's help desk is available to subscribers by landline phone +7-812-7406000 . In this case, a conversation with a company employee is carried out in the same way as when calling from a mobile device.

First you need to listen to the automatic informer, then select the required number to press, or wait for a connection with the operator. You can make calls from your home set to the federal numbers described above.

How to contact a specialist directly

VimpelCom tries to solve customer problems without direct contact with operators, through an official Internet resource, by phone with an answering machine, using online instructions, etc. This is done in order to relieve them from numerous calls related to simple questions.

The subscriber department of the company receives such a load that is difficult to handle. Subscribers often receive questions that the automatic informant cannot solve. To avoid contacting the service office and not wasting time on this, you should familiarize yourself with the methods of contacting a network consultant directly.

SMS message service

There is a method by which you can send a request to a support center specialist in the form of an SMS message to the short phone number 0611 or 0622, depending on the region. The network consultant will call you to help you solve problems.

Please note that this service does not work around the clock, but from 7.00 to 1.00 at night, focusing on Moscow.

Chat with a consultant

Another way to quickly communicate with the operator of the company is communication by correspondence, which is organized by the cellular network for the convenience of subscribers in solving various issues and problems. To do this, go to the official Beeline Internet resource on the contact page. It has a window named as "Chat with a specialist".

You need to click on it, a special contact form will open. It is an online technical support organized by the type of chat, that is, correspondence with a specialist via text messages. This form will require you to enter your details in order to communicate with a specialist. When entering a question, the answer usually comes quickly, sometimes you need to wait about 2-3 minutes.

Communication with the operator via Whatsapp

This mobile application has become widely used by cellular users. Therefore, VimpelCom provides such an opportunity to communicate with the operator via Whatsapp. To start communication with the support service, you need to add the number +7-968-6000611 to the existing contact list.

Then you can start a correspondence with the operator, or end the conversation at any time. This number does not provide the possibility of a voice call, so you should not try to call a specialist for a conversation. The cost of such a service is determined by the rules of the mobile application in each region. To pay for communication, mobile Internet traffic is used.

How to contact the operator in roaming

The next option is to contact a Beeline specialist while roaming. It is usually used during holidays, traveling in Russia or foreign countries. If you are outside your home network, then contacting a specialist is not so easy, and often even impossible.

But Beeline has provided such an opportunity for its customers. To do this, there is a special phone that makes it possible to ask questions to the consultant even when you are in another state. However, for this you need to use your mobile gadget.

Communication with the operator is not provided from the "city" device. Let's figure out how to contact the support center from a mobile device. Dial the phone +7-495-9748888 on it (number dialing must be 10 digits), then wait for an answer from a specialist. In this case, the wait is not as long as when you are on your home network. The operator can indicate your problems or incomprehensible questions for you.

A call to the operator will cost you free of charge if a Beeline Sim card is installed in your mobile phone. If you are in national roaming, that is, within the country, but in another region, then you can call the regular numbers described above - +7-800-7000611, or 0611.

Communication through the Personal Account

In order to be able to quickly contact the support center and resolve an urgent issue, the subscriber can register in the Beeline Personal Account. This procedure is quite fast. It is only necessary to find the necessary section on the company's website, click on the necessary link, enter your number or personal account, as well as a password.

If you are registering for the first time, then it is possible to get a temporary password by sending a request with the USSD command - * 110 * 9 #, then click on “call. Wait for a response notification, which will contain the login and password for your Personal Account. Enter this information in the authorization column and go to your page.

Several useful data are available at the top of the page, for example, the "Help and Feedback" block. By going to the "Support Service" tab, it is possible to specify your question in detail, which will subsequently be registered and taken into processing. After a short time, an exhaustive answer will be sent to your e-mail with different ways to solve the problem.

You can use the Personal Account functionality from your smartphone or from your home computer. If you have a tablet, then it is also suitable for this case. The main thing is that this device has access to the world "web".

Alternative methods of communication

If you do not have access to a mobile device, but need to contact the operator, then you can use some alternative methods that will help you quickly get valuable advice from the center employee.

In addition to all the methods discussed above, the following options are available:

1. You can use the feedback on the company's Internet resource, which is called the "Electronic Assistant". The "Ask a question" link to access this service is located at the top right of the site. Ask questions to the operator, and get a comprehensive answer.
2. There is another, less common method that almost no one uses, but it still works. To do this, call a regular free phone +7-800-7000611 you need to call from a mobile phone in which a SIM card of a completely different operator is inserted. You are guaranteed to get an answer.
3. To contact the operator, you can use the VKontakte social network group - there you can quickly contact a specialist and resolve many issues.

Do you have questions about mobile communications, maintenance, connection of tariff plans and services that you cannot solve on your own? In such a situation, do not give up. For these purposes, the company has several communication channels through which you can establish contact with an employee and jointly solve the problem that has arisen. From the article you will learn how to contact the Beeline operator. We will analyze all the ways to talk, their pros and cons.

How to contact by phone

If you have unresolvable questions, the Beeline technical support line works around the clock for you. At the other end of the wire, qualified specialists will meet you and find an answer to any problem that has arisen.

To contact the operator for free, remember the short phone number - "0611". After pressing the call button, you will hear the voice of the answering machine, which will offer a list of various services, including a description of tariff plans and services, connection features. To select a specific item, put your mobile device into tone dialing mode and press the corresponding buttons.

After listening to automatic messages, you will be transferred to a free specialist by default. Initially, you can go to the line to the operator, skipping all offers. To do this, dial the number "0" and wait for an answer. In case of high employment of employees, you will need to wait or leave a request for a call back (press the "0" button again). As soon as the manager is free, you will immediately receive a call.

If you don’t have a phone with a Beeline SIM card at hand, then make a call from the number of any other telecom operator. For such purposes, a dedicated line has been created. Dial the contact "88007000611". To find out the features of the provision of Internet services, use the sequence of numbers "88007008000". Technical support works every day, seven days a week and all day long.

Unfortunately, there is no number that will connect you directly with a member of staff. In any case, you will have to listen to automatic messages. You do not have to call, just send a message with your question, specify "0611" as the recipient. After that, experts will contact you as soon as possible.

Attention! An outgoing call in the home network and sending a message to "0611" are not subject to tariffication.

When the user is in international roaming, there is a special contact number "+74957972727". These conditions include Crimea and Sevastopol. A call through Beeline is not subject to calculation.

How to contact via personal account

If you have access to the network space, you can ask a question to a specialist in the chat. To do this, go through authorization in your personal account on the main website of the provider. The service is an interface for checking and controlling the main characteristics of the tariff plan and SIM card, as well as to find out the current state of the balance at the current moment.

In the upper right corner there is an icon in the form of a message, by clicking on it, a chat menu with a telecom operator will open. Next, enter your contact details: initials, phone number for a callback and confirm them using captcha. Write your question in the corresponding field on the screen and send the request. After some time, you will receive a comprehensive answer to any problem or challenge from a specialist. A similar algorithm can be repeated in the My Beeline mobile application, which is freely available to all subscribers.

There is a guaranteed way to get in touch with a company representative. Contact the service office, approach any free manager for help and provide a passport.