MTS personal account is an excellent way for existing subscribers to self-service. With its help, you can independently perform such operations as changing the tariff plan, connecting the service you are interested in and disabling unnecessary functions, ordering your favorite songs instead of long beeps, receiving detailed statements of account movements, clarifying calls made, and much more. Wherein subscribers do not need the help of managers and their consultations. You can access your account from any device that supports the required format.
A big plus is the ability to order printouts of detailed calls for a certain period, which allows you to track the movement of funds in your personal account and understand what services the money is debited for. To prevent information from falling into the hands of criminals, do not give your personal account login information to anyone.
Also Your personal account has the following advantages:
As you can see, the number of functions available to the user is quite large, which allows you to promptly resolve the issue without calling or communicating with a consultant.
Registration of MTS personal account
How to register in your personal account and link it to your number?
By visiting the website login.mts.ru, you can fill out an application form to connect, after which An SMS message with a password will be sent to the number you specified.. Just enter it in the appropriate section, following the pop-up instructions, and access to your personal account will be open. Do you need to change your password? This can also be done in your personal account. Choose a complex combination of numbers and letters that Internet hackers cannot crack. You can write down your login information on a separate piece of paper and hide it in a secluded place, away from prying eyes.
Do you use Internet services from MTS? Using your modem, you can access your account through any browser available in your country. Authorization occurs automatically, and the data is saved in the browser history.
It is worth noting that in the simplified scheme for logging in via modem, the simplest password is used, which is recommended to be changed to a more difficult one as soon as possible in order to prevent hacking by intruders and save your own financial resources.
A similar scheme is designed to work via a smartphone. If your device is configured to connect to mobile networks, then the user just needs to use the default browser and go to the company’s website. As in the previous case, authorization will occur automatically. You can also use a wireless connection (Wi-Fi) - this will not affect the quality of the service.
How to use your MTS personal account
The main page, from which you begin working with your personal account, provides information about the financial status of the main and bonus accounts, the current tariff and additional options connected to the number. Here you can also find windows for working with voice mail, subscriptions, the Latitude option and more.
A little in detail:
- lost your smartphone? Block your phone in the section “Number management - Number actions - Number blocking”;
- Do you have doubts about the confidentiality of personal data? You can find out about all transactions carried out in your personal account in the section “Number management - Account status information - Detailing”;
- in “Settings” you can change the password;
- here you can set up alerts in SMS mode, as well as view the list of your contacts;
- changing the tariff plan and establishing call forwarding are available in “Number management - Actions with number”;
- work with payment transactions is carried out in the “Payment Management” section;
- To find out about the current account status, obtain information on outgoing and incoming transactions, and also monitor calls made, you should visit the section “Number management - Account status information”;
- changing the tariff plan, control over connected services, using paid subscriptions and other interesting nuances are hidden in the “Number Management” section. If you cannot determine where the money is debited, it is possible that one or another service is connected to your number;
- To send an SMS message, just use the appropriate form on the main page of your personal account. The SMS will be linked to your number automatically.
Note! You should use the “Service Management” and “Number Management” sections thoughtfully and carefully so as not to accidentally order extra subscriptions or change your tariff plan. Listen to the voice prompts of the automated robot until the end, and then take the intended action.
Forgot your personal account password? You can apply for its recovery, which is possible after resending the password via SMS message to your mobile number linked to your personal account.
How to delete your MTS personal account
This service may be provided by the operator only in case of termination of the contract for communication services with subsequent liquidation of the number. If you do not want to visit your personal account, it is enough to set the appropriate level of protection in the form of a strong password and not enter your account.
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What is a “personal account” and why is it needed? A personal account is a fairly convenient service, thanks to which you can resolve many issues regarding setting up your mobile phone, choosing a tariff plan, connecting or disconnecting a particular service, and much more. Anyone can figure out exactly how to use their personal account without any problems. And this is very convenient, since you will not need to waste time traveling to a service center to resolve this or that issue. You can solve all problems yourself without leaving home. But, oddly enough, not all subscribers of the mobile operator MTS want to use their personal account, so the question arises of deleting it. We will explain in detail how to do this in this article. You can also find the answer to this question on the official MTS portal.
If you have an IMPORTANT or very URGENT question, ask!!!
How to disable your personal account
So, today there are several options for removing this system. We will tell you about this in detail below.
- If you do not want to use the “Personal Account” service and want to disable it, then in this case you will need to terminate the agreement with MTS. This can be done by contacting the office directly. You will need to write a corresponding application.
- If you think that you can disable the system yourself, then you are deeply mistaken and you should not trust dubious sites where you may have read such information. Please remember that deactivating this system requires only the intervention of a qualified specialist.
- If, on the contrary, you want to activate the service, you will have to follow these steps. First of all, go to the official MTS website and click the “Registration” button. Next, you will need to fill in all fields. After you have completed the above steps, you should receive a message on your phone containing information for logging into the system (username and password). This data that you will receive in the message must be remembered, otherwise, if you lose your login and password, it will be extremely difficult to restore access to the system.
Summarize. In this article, we told you about possible ways to connect and disable the “Personal Account” service. Whether you need this option or not is up to you to decide. Remember that you can activate the option yourself without any problems, but deactivation will require the intervention of qualified specialists.
IMPORTANT: The information on the site is provided for informational purposes only and is current at the time of writing. For more accurate information on certain issues, please contact official operators.
- Go to the My MTS Personal Account section.
- Click on the link “Receive password via SMS”.
- Enter the phone number for which you want to receive the password.
- An SMS with a password will be sent to the specified number from number 3339. After authorization, you can change your password to another one that is convenient for you.
- Enter your password on the My MTS Personal Account page.
If you have forgotten your password or entered it incorrectly
If you forgot, just receive a new one via SMS. In your My MTS Personal Account, you can change your password in the Settings section. If you enter the password incorrectly 3 times in a row, access to your Personal Account will be blocked. To unlock, you will need to receive a new password via SMS.
Attention! When you go to your My MTS Personal Account from any device that allows you to access the Internet through the MTS network (phone, smartphone, tablet, iPad with an MTS SIM card or PC with an MTS-Connect modem, phone or iPad working as a modem, etc. .p.), you are automatically identified by phone number and immediately taken to your My MTS Personal Account.
How to manage multiple numbers
To add numbers of other MTS subscribers, friends, relatives, loved ones to your Personal Account, go to the “Settings” section to the “My Numbers” tab. In the “Linked numbers” block, click the “Add number” button and complete all the necessary operations. Please note, in order to link the number of another subscriber, you will need this subscriber’s password to his Personal Account “My MTS”.
What is the price
Using the My MTS Personal Account is free, you only pay the cost of traffic when accessing the Internet (including in roaming). Connecting and disconnecting services, as well as changing tariffs, are paid in accordance with your current tariff.
Using your Personal Account with a zero or negative balance
MTS subscribers can use their Personal Account with any balance. Only paid transactions that require a positive account balance are not available. For example, connecting services or changing the tariff.
Security and privacy
- Before entering your My MTS Personal Account, carefully read System Use Agreement
- All actions in the My MTS Personal Account are documented using certified equipment.
- Any actions performed under your password in the My MTS Personal Account are considered your actions.
- The inactivity time in one session of working with the My MTS Personal Account is 20 minutes. To continue your work session, re-enter your phone number and password.
- When exiting your My MTS Personal Account, use the “Exit” link. This will allow you to complete the job safely.
How to use your Personal Account
First you need to gain access, for this:
The mobile operator MTS provides its clients with the opportunity to manage their own account through a personal account. Thanks to this feature, now customers of this mobile operator can connect and disconnect services, top up their account and perform many other actions without leaving home. In addition, the MTS personal account allows you to protect yourself from accidental deletion of photos, contacts, music and any other important content. Another undeniable advantage of this service is the ability to control the current location of your children.
MTS personal account: phone
To use your personal account, the MTS user must undergo pre-registration. To do this, you will need a mobile phone, which will receive an SMS for registration. Therefore, during the registration process, the mobile operator customer must enter only his phone number. An SMS with a password should arrive from number 3339. Next, you must enter the received password in the appropriate field and log into your MTS personal account. You should also use your phone if you lose your password. It is worth noting that SMS and other services provided in the user account are absolutely free.
MTS personal account: account
One of the main features of this service from MTS is the ability to manage your account. Moreover, this service provides completely unique advantages. One of these advantages is the ability to detail the invoice. In other words, the client can receive full details of calls made over the past six months. Moreover, he will not have to pay for using such a service. You can check your account in your MTS personal account in the “Expense Control” menu. Next, the user must select the “Conversation detailing” item, specifying the date range and report delivery options.
MTS details in your personal account
Continuing the topic of detail, it is worth saying that the information received can be displayed in two ways. The first option is to compile a report directly in the user’s personal account. If the client wishes to print the received data and use it for his own purposes, he must arrange for the report to be delivered to his email address specified when registering his account. It should be noted that MTS details in your personal account are not the only advantage of this service. Among other advantages of this service, I would like to note the ability to track the remaining traffic.
MTS personal account: traffic
Tracking traffic in your MTS personal account is a very popular service that has recently been used by more and more clients. This is due to the fact that today a mobile phone is not only a device for sending and receiving calls, but also a modern gadget that provides round-the-clock Internet access. Using the mobile Internet today you can communicate on social networks and forums, search for the necessary information in search engines, read books, correspond via email, etc. You can find out the remaining traffic in the “My Account” section of your personal account.
How to log into your personal account from a tablet?
If MTS clients are interested in the question of how to log into their personal account from a tablet, then they should know that this can currently be done using a special mobile application. By installing this application, the user can easily control their expenses and manage services directly on the tablet screen. This application displays the current personal account balance, the number of accumulated bonus points, as well as available bonus offers and services. In addition, in a special application you can view traffic consumption statistics and send (receive) SMS.
How to change MTS password?
Users who do not know how to change their MTS password must first go through the authorization procedure. After this, they need to send an SMS to the specified phone number. This SMS must contain the desired password. Moreover, it must satisfy all the requirements of this service. This means it must have at least 7 characters. In addition, the password must contain not only lowercase and uppercase Latin letters, but also at least one number. It is worth adding that the need to change the password usually arises due to its loss or incorrect entry more than three times in a row.
What to do if you forgot your password?
You don't know what to do if you forgot your password? Everything is very simple! You need to get a new password! In order to receive a password, just click on the link “Receive password via SMS”. Within a few seconds, an SMS with a new password should be sent to the MTS client’s mobile phone, which must be entered into the appropriate form. In such a situation, there is another option for logging into your account. It involves using a social network account. It should be added that the old password will be blocked if the user enters it incorrectly three times in a row. The password change service is absolutely free.
MTS personal account - Registration
Registration in your MTS personal account mainly consists of two important actions. First of all, the user must open the browser and go to the official website of the mobile operator. In the window that appears, click on the “Personal Account” link and select “Mobile Communications”. The second step is to enter your mobile phone number in the appropriate form. Next, the user must click on the “Receive password via SMS” link. Within a few seconds, an SMS with a password will be sent to the specified phone number, which must be entered in the appropriate field during the user authorization process.
MTS personal account - login by phone number
In order to log into their account, the client must use their mobile number. Logging into your MTS Personal Account using your phone number is carried out directly in the browser. The number must be entered in the login field. The client must also enter his password, which he received via SMS. By logging into the account, the client has the opportunity to choose the best tariff, optimizing his expenses, use the “Autopayment” function in order to always stay in touch, order an advance payment, and also control his current balance and the location of his child. All of the above services are provided free of charge.
Service capabilities
- Changes in tariffs;
- disabling/connecting services;
- number blocking;
- activation of the promised payment;
- refill;
- change ringtone;
- adding favorite numbers;
- details of expenses, income;
- disabling paid subscriptions and services;
- payment card activation;
- voicemail management and more.
How to add 2 numbers to your personal account?
You can add several numbers to your personal account if they are registered for one person in one Russian region. On each number you should activate the free “Number Management” service. To do this, dial the combination *111*828*1#. Service activation is also available in your personal account.
How to disable your personal account?
Removal of a personal account is possible only after the contract with the operator is terminated. If you have no desire to use the service, you can simply forget about it. For more accurate information, please contact technical support.
MTS Bonus through your personal account
When communicating on a mobile phone and replenishing your account, points are accumulated, which can then be exchanged for valuable gifts. The more service experience a client has, the more points he receives, which are awarded for communication services, the Internet, home TV and purchases in MTS branded stores. You can check the number of points in your personal account.
How to give bonus points?
This can be done using your personal account. You should select the “Give points” option. Then you need to enter your phone number and number of points and click the “Submit” button. In a couple of seconds, the lucky winner will receive an SMS notification with a password that will allow them to receive the gift.
Tariffs for using the account
Using and accessing your personal account is a free service for clients. You only need to pay for Internet traffic in accordance with the operator’s tariffs. Disabling/connecting services is carried out in accordance with the mobile tariff used by the client.
“Personal account” in social networks
To access your personal account using social networks, you need to download a special application. It will allow you to check your account balance, the number of accumulated bonuses, and switch to your personal account without authorization. The application installs quickly and without problems, like any other on social networks. Before you begin, you must provide a phone number for binding. You need to link your personal account and social network account.
Security and privacy rules
Using your personal account is completely safe for all clients, which is ensured by the use of certified equipment. When logging out of your account, you should use the “Exit” button, which will provide additional security for the client account.
In the next article we will look at the issue of registering in your MTS personal account. If you have never used it before, we advise you to start immediately, since this self-service service will solve most of your problems with number management.
It all starts with this. You can connect your personal account in just four steps:
- We find the website where your personal account is located. You have two options:
- Go directly to the online version of the self-service system https://online.mts.ru/#log_in;
- If you are on the official MTS website http://www.mts.ru, then pay attention to the inscription “My MTS” in the upper right corner.
That's what we need. Choose the type of personal account you need and feel free to click on it.
- As you can see, you need to enter a phone number. If you have forgotten it, then dial the command *111*0887# call or call 0887. This way you will find out the number on the SIM card.
- The next step is to obtain a password.
Pay attention to the line of the same name next to the login button. Press it and wait for the SMS. There may be some delay in receiving the message. No need to worry and order a password again and again. Then they will all come at once, and it will be difficult for you to install the last one, which will be working. The rest will lose relevance. You shouldn’t delay entering it, since the code is temporary and has a certain lifespan. If this method does not work, then you can request credentials by sending an SMS to the number 3339 with the text PASSWORD.
- Set a permanent code. It must contain Latin letters of different case and numbers. Minimum 6 characters.
That's it, you don't need to do anything else. After clicking the “Login” button, you find yourself on your personal page. Registration is free, and access to the Internet assistant is open around the clock.
As you can see, if you don’t have a SIM card at hand, you won’t be able to get into your personal account. On the one hand, this is convenient because your data is safe. On the other hand, some people need to look after the phones of relatives - children, parents, spouse. In this case, there is a way out. Add someone else's number to your personal account. You can read about this opportunity on our website.
Please note that when you log in, you will receive a message on your phone indicating the IP address of the device from which access was made. Keep this in mind when you secretly use someone else's personal account. This feature can be turned off if desired.
If you have received a message, then you should worry and call 111764. For greater security, send your registration data by sending an SMS with the text PASSWORD to number 3339.
How to log into your MTS personal account
In general, the login process is not much different from registration.
- Follow the link http://www.mts.ru or https://online.mts.ru/#log_in.
- Enter your phone number.
- Enter your password.
You can get the password in the same way via SMS and do it every time, but we advise you to remember a constant one. First of all, it will save your time. If for some reason you don’t have your phone at hand, you will still have access to your personal account.
Login to your MTS personal account without a password
For this purpose, the ability to log in without entering a login has been developed. To do this, you just need to log into your personal account from a device with an MTS SIM card using the mobile Internet.
Attention! If you use another access point, for example, access the Internet via Wi-Fi from a tablet, you will need to enter a password.
Once you are logged into the self-service system, set a permanent code and continue to use it.
As you can see, this is not very safe. Anyone who gets their hands on your SIM card can use your personal data by ordering a printout of calls or an invoice.
It’s better not to neglect security and protect both the SIM card itself and the device. If lost, block the number immediately.
Problems logging into your MTS personal account
This happens rarely, but it does happen. There are three main reasons for this:
- The login or password was entered incorrectly. This is the most common problem. We have dedicated a separate topic for it.
- The SIM card is not activated. In this case, the system will claim that password retrieval is restricted. To do this, you will need to remove the initial lock of the SIM card by making a call.
- Preventative work on the site. Treat this with understanding, because if the site is not accessible, then it is being improved. Most often this happens at night, when there is a minimum number of people wanting to use the self-service system.
If the problem persists for several days, then try logging out from another device. The problem may also be in the browser.
You can exit your personal account by clicking the inconspicuous button of the same name in the upper right corner of the screen. If you don’t do this, your number will appear on the site no matter what section you go to.
