Ten consecutive solutions to the problem.
“It never happened under Jobs,” is the first phrase that comes to mind when you've spent an hour trying to revive the frozen gray icon of a downloadable app from the App Store.
About problems with updating software and error while loading applications Apple did not comment. You have to look for a solution by going through all the stages one by one: from simple to complex.
Note: To combat the problem of "gray waiting icons" and errors when downloading applications from the App Store, it is recommended to perform all the steps one at a time. At any time, the download can go further and there will be no need to carry out the subsequent steps described in this manual.
Step 0. Read the news
Before scolding your smartphone or tablet, do not be too lazy to look at the site's news feed :) Probably, you will find news that “App Store servers have fallen” or the App Store, and the company is doing everything possible to correct the situation.
Step 1. Check your internet connection
The reason why the application may not load or update may be a banal lack of Internet traffic or problems in the operation of the Wi-Fi wireless network around you. The icon of a working Wi-Fi, 3G or LTE still says nothing.
Solution: Open your Safari browser and go to any web page. If everything is in order with the connection, we move on.
Step 2. Stop downloading
A hanging gray icon that remains in the "Waiting" or "Downloading" status for a long time is a reason to stop downloading.
Solution: Tap on the icon, thereby stopping the download. Repeated tap can solve problems and the application will start loading.
Step 3. Turn on / off air mode
You can also try to resume the download by briefly switching to the "Airplane" mode.
Solution: From the Springboard screen, pile from the bottom up and click on the airplane image. Wait a few seconds and turn off the mode by tapping the icon again.
Step 4. Remove the application and reinstall
Complete removal of the application (if possible) with further reinstallation can help in this situation.
Solution: Hold your finger over the "problem icon" and wait for the transition to edit mode (shaking icons). Tap on the cross that appears next to the icon and delete the application. Open the App Store and reinstall it.
Step 5. Installing the second application in parallel
You can restore the download and establish a connection with the App Store by downloading any additional application.
Solution: Download any app you see from the App Store. After the download starts, the hung application can automatically continue the installation.
Step 6. Logging in to your account again
You can reanimate a frozen application by logging out of your account with re-authorization.
Solution: Open the App Store on your iOS device and go to the tab A selection... Tap on the name of your account and in the window that opens, select Log off... On the same page, re-enter and download the application again.
Step 7. Reboot iOS device
As another option for the treatment of a stuck and stuck loading "gray" application, you can resort to restarting the device.
Solution: Hold down the Power key and disconnect the device. Once turned on again, the application can automatically start installation. Alternatively, use a hard reset: hold down the Power and Home keys for a few seconds.
Step 8. Synchronize purchases with Mac / PC
If none of the above points helped, and the application still flatly refuses to load (there is no way to either pause installations or uninstall it), you need to synchronize with the stationary version of iTunes.
Solution: Connect your iOS device to a computer or laptop running iTunes. Make sure that you are logged into a valid Apple ID account (the account under which the application is downloaded from the App Store must match the one authorized in iTunes). Select "Sync".
Step 9. Factory reset
You can resume downloading the application in a drastic way by performing a full reset.
Solution: Start small and accomplish Reset network settings: open Settings - Reset - Reset network settings... In case that doesn't help either, get ready for a complete reset of all settings. Back up your iOS device before performing this step. Open up Settings - General - Reset - Reset All Settings.
Step 10. Switch to DFU mode
The last hope for being able to get the desired application or update right now may be putting your smartphone or tablet into DFU mode.
Solution: Connect your device to your computer. Launch iTunes. Hold down the Power key and immediately Home. Hold for 10 seconds. The device will reboot. Continue holding both keys until the Apple logo appears. When a white apple appears on the screen, release the Power key and hold the Home key until the iTunes logo appears with the cable connected. After iTunes writes that the iOS device is in recovery mode, you can exit DFU mode. Hold down the Power and Home key at the same time, and hold for 10 seconds until the device reboots.
Do you want to know more? Cm.
After the steps taken, try downloading the application again, the network pending error should be resolved and you should be able to download the application from Google Play without any problems.
Replacing the Google Play version on a Xiaomi smartphone
To fix the "Waiting for Wi-Fi network" error, follow these steps (required):
- Disconnect the internet connection (Wi-Fi, mobile internet) and clear the data and delete the data on the current version of Google Play. Read how to do this.
- Download the previous version of Google Play firmware 7.3.07;
- Next, using Root rights, you need to replace the file with firmware 7.6 Google Play with 7.3.07
- Set the rights as shown in the example.
- Restart your smartphone.
By replacing the Play Store firmware version on the device, the problem will be fixed.
Flashing Google Play via Recovery
To use this method of eliminating the error, you need to unlock the file loader from third-party resources and the TWPR recovery menu on the device. The method is suitable for those who have a Xiaomi smartphone with Android 5.0 and newer.
You can download TWRP from Google Play
The problem is that from the top of the icon allegedly "downloading the package （Ru ...） and does not load even with the mobile Internet, it shows 0 bytes per second, but the Internet is 4g, then I click on this file, it goes into downloads but there are no files , I tried to enter the settings, but there is nothing there, I have already accumulated 10 of these files and they all do not load, please help！ August 18
I have a maize m5, after the restoration of the plant. settings （had to be restored because the sim card was not seen） there is an endless download of downloading packages, for 5 days there are already 7 of them, I can not delete anything, I go to the download there cleanly and the screen is constantly shaking, because of this problem, the battery Sits down faster and I can’t download anything from anywhere, because these downloads are constantly hanging. Tell me what to do. 14 august
I have a MEIZU m5s phone. And the problem started from the first day. I keep getting a notification about Downloading a package. It seems that nothing is swinging, but a notification appears with every new download. At the moment I have 13 of these "Downloading the package" ?! Tell me what to do? 11th August
Hello, I have such a problem: My grandmother's phone did not work, that is, the screen was black and there was nothing to be seen. And my grandmother asked me to see how much money she had on her sim card. And after rearranging her sim-card, I turned on the phone and all all the memory was gone from the phone and then I removed the sim-card and nothing changed and then I transferred the sim-card to my phone again and the memory was restored again and removing the sim-card again I started download music and it has now stopped and now I can not download anything from the play market and I can’t download music either. PLEASE HELP! Tell me what to do next. July 25
Meizu m5s stopped downloading updates and files. Endless waiting for downloads and several identical downloads. I solved the problem like this: settings / applications / all / download manager / clear data. Try it, it should help 23 July
Smartphone Meizu Pro 6, applications from the Play Market are not loaded or updated, but from HotApps they are downloaded, from VK, for example, documents are downloaded, from hares. no music rocks. It does not load services from Google. June 29
A friend has a problem. Meizu y10. Shamanil with the "Downloads" application (clear cache, data -> reboot) the problem was solved. I don’t know for sure, but I suppose that this problem is not related to the firmware, but to the Clean Master (Cleaner) application. The cleaner has an option for managing notifications (I don’t remember the exact name, I don’t use the cleaner), it completely blocks notifications from applications. It can, in theory, also block notification of permission to download content using the mobile Internet. In a friend's case, the “market” cleaner in this option, chrome and “Downloads” were automatically included in the list for blocking (I already found this after fixing the problem, I will not spend time checking). The cleaner is now installed for many, it can cause a problem for all victims. June 6th
It's the same with me. Phone MEIZU M3s the thing is that when I want to download applications, games, pictures, etc. Then there is an endless download and writes the initialization of the download. And so before that everything worked fine. I tried everything: ((April 2
The same theme from the play market, everything does not load, even after clearing the cache and data in the download manager, thanks etefaby, when downloading, I just opened the top panel where the download hangs, I pressed the arrow on the right and chose the download via mob data, everything went right away) 26 March
Meizu m3s mini phone. I downloaded applications through the Play Market with Wi-Fi, at the moment there is no Wi-Fi nearby, I want to download the application via the mobile Internet, I click "Install", then "search for a network" appears, then the message "download" appears and the end of the installation can be waited forever ... March, 3rd
if your internet is working but does not load applications from the market. you need to go to the settings. applications. all. download manager. reset cache and settings. then go to the market and start downloading the application. there will be a network search (in the notification curtain), go to the download manager application itself. you will immediately be prompted to use the mob network. click yes and voila it works on February 8
I bought a Meizu m3 note, it worked perfectly for 3 months, and now I can’t download anything either from the Play Marketa or from the browser. I cleared the cache, and did my best, but he still doesn't want to download anything. Please help.
Problems with Google Play over wireless networks may be caused by network problems or application issues. For troubleshooting, step-by-step diagnostics of the connection and Play Market functions are used. In most cases, the quickest fix is to connect to a different Wi-Fi hotspot.
Solving connection problems
If you're having trouble using Google Play, check your Wi-Fi connection. To do this, try accessing sites through a mobile browser. If the pages do not load, terminate the current connection. After that, reconnect to your Wi-Fi and try to access the Internet. If the error repeats, it indicates problems with Internet access on the router in use.
Reboot your router and reconnect to Wi-Fi. To completely reset the settings, use the “Forget network” function in the interface of your Android smartphone. When connecting, you will need to enter the password again. In hidden networks, you also need to enter the SSID (the Wi-Fi name set in the router settings).
Note! If rebooting the router and re-entering your account information do not bring any results, contact your Internet service provider to resolve access problems.
Updating authorization data
The reason for the inability to enter the Market can also be problems with your Google account. For example, if you changed your account password and did not specify new parameters on your phone. In this case, go to the "Settings -> Accounts" menu and select the first item - Google account.
Open the options menu and select the "Delete account" line. The system will ask for confirmation before performing the selected action. Click "Yes" on the pop-up window and wait for all information associated with the selected entry to be erased. In the future, you can add the same account again by entering your email address and password. All parameters that were saved in the cloud storage will be restored.
Important! Before deleting, check what information will be saved and what data will be lost forever. Back up important data if necessary.
Tutorial Video: Restoring Google Play Market
Other ways to restore work
Go to the parameters of the required utility (item "About the application" in the options of installed programs). In the interface that opens, click "Erase data", and then - the "Clear cache" button. Try to sign in to the app again.
Sometimes Play Market servers are not available for all users. This malfunction is not related to the settings of the smartphone or the Wi-Fi connection used. You can make sure that the problems accessing Google services are global in nature by logging in through another device or a different network.
Advice! If you have the same access difficulties with different providers, or different smartphones or tablets, please try to sign in later.
Read also:
Create a wireless Wi-Fi bridge
We eliminate spontaneous restart of the computer with our own hands
Top 10 Ways to Check and Repair Wi-Fi on TV
Hello Sergey. Your site is awesome, everything is written very clearly. I have this problem, I will write the names in Russian this way faster 🙂 and so on the miui phone (Xiaomi Redmi 3s) and on the Asus tablet there was a problem that the Wi-Fi network YouTube and the Play Market do not work, at first all the videos on YouTube were gray , but played, then disappeared completely and writes that you will connect to the network, and if everything works and boots on the mobile Internet.
Everything works on a computer via Wi-Fi. I called the Internet company that distributes our Internet, this is via the Osc cable, they said they had all the rules, this is a Wi-Fi router. I found your site, I decided to reset the router to the factory settings, according to your recommendations, I installed everything again, I started the router, all the rules are working. on the computer and in the phone, the tablet too, but the YouTube and play market remained lifeless. What to do?
Answer
Hello. If you open YouTube and Google Play on your phone and tablet through the mobile Internet, then for some reason I'm sure that the problem is with your Internet provider. There is hardly anything in the router settings. Moreover, no one changed them. Everything stopped working suddenly.
It would be nice to check:
- Whether YouTube opens through a browser on a phone or tablet.
- And will there be access to these services if you connect your ASUS, or Xiaomi to another Wi-Fi network.
What can be done? I would try changing DNS addresses. On your phone and / or tablet, go to the Wi-Fi settings and open the properties of your Wi-Fi network to which you are connected. There you can statically set the settings. Write DNS: 8.8.8.8 and 8.8.4.4
The error "No internet connection" and "Check network connection" may no longer appear.
A separate article with the main solutions:. There I showed in detail how to change DNS on Android.
Mobile Internet is becoming faster and cheaper (relatively) every year, so the need for wireless Wi-Fi networks is gradually disappearing. If the owners of smartphones based on Android can use the Internet from a cellular operator without any restrictions, then the owners of all iPhones and iPads from Apple are forced to experience serious inconveniences. If, when downloading via the mobile Internet, the size of the application downloaded from the App Store exceeds 150 MB on iOS 11, an error message will appear.
Apple has added a restriction to the iOS 11 operating system that prevents iPhone and iPad owners from downloading applications and games over 150 MB from the App Store via mobile Internet. In iOS 10, this limit was 100 MB, and in earlier builds it was even worse. An error message from the Apple Corporation claims that it requires a Wi-Fi connection to download the application.
Most likely, the American corporation deliberately added such a restriction to iOS so that the owners of the iPhone and iPad were forced to experience the need for Wi-Fi networks. There is simply no other explanation for this, since all subscribers pay for the mobile Internet out of their own pocket and, probably, the user has the right to independently decide what to download. Previously, there was a way to get around this limitation by simply turning on "Airplane mode" and restarting the phone, but in iOS 10.3.3 it was closed, so for a long time users of "Apple" devices experienced great inconvenience.
However, there is a fairly simple way to bypass the 150MB limit when downloading from the App Store via mobile internet. It works extremely simply, and you don't even need to reboot to load, that is, from the point of view of execution, it is even simpler than those that were before. To begin with, you should put one or more applications on download, and then wait for the error message to appear.
When it appears, you need to go to "Settings" and open the sections "General" - "Date and time". Here you should deactivate the switch opposite "Automatic", after which you need to manually replace the date with a later one. For example, if now is November 26, then you can choose November 27 or December 10 - any day in the future. When this manipulation is done, you should return to the desktop and click on all the application icons that you did not want to download without Wi-Fi. If everything was done correctly, then they will download to the device without any problems, even if their weight exceeds 1 GB.
It is important to note that during their download and installation, it is by no means possible to transfer the date back, since in this case the error message will appear again, and the entire download procedure will have to start from the beginning, which promises the loss of mobile Internet traffic in vain. This method works on all versions of the operating system, so even owners of the iPhone 8, iPhone 8 Plus and iPhone X can use it, which work out of the box on this OS.
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Users of Android smartphones may face a problem: when the Play Market is not working, they cannot connect to Wi-Fi. That no connection, signals the corresponding error name. But the main difficulty is that everything is in order with Wi-Fi, since you can easily access the Internet from another phone, laptop or tablet and open any website. And only the Market refuses to see the wireless network and writes that there is no connection. An interesting point: if you use the usual mobile Internet to connect, while turning off Wi-Fi, then the Play Market is immediately corrected and starts to open any sites.
But there is nothing to do without a Market with Android, since downloading a game or video from the mobile Internet is not a cheap thing. The problem seems insoluble only at first glance, and today I will show you three ways to cope with the difficulties of installing the Google Play Market on Android.
But this material will only help you in case of problems with the Market. ...
Those who, trying to enter the Google Play Market, see an inscription about the lack of connection, but other applications and sites open without problems, which signals normal Wi-Fi operation, you need to follow these recommendations.
Disable the proxy server
When troubleshooting Play Market problems, you need to start by checking proxies, that is, making sure that they are really disabled. The check is done on your Android.When choosing Wi-Fi in the settings, wait for the list of available wireless networks to open. Your network is the one due to which the Market does not work. By clicking on the desired network, wait a little while the list box appears. You need to click on the line “ Change network».
Then make sure that next to the line " Advanced options"There is a check mark and proxy servers are disabled (this is indicated by the inscription "No")... If there is no negative word, it means that the proxies are set, and you definitely need to disable them.
Did you definitely turn off the proxy servers, or they were not turned on, but the problem is not being solved? Then move on to the next step.
Set up static DNS in the Wi-Fi menu
You again need to go back through the settings to the properties of the wireless connection. Mark again with a tick Advanced options"And mark the static IP setting. As you scroll down, you will see two fields to fill out: DNS1, where you should put 8.8.8.8 and DNS2 which you fill with digits 8.8.4.4... Check if you have done everything according to the instructions and click " Save».
Overloading Wi-Fi on your Android, trying to enter the Play Market again. Works? If you have any difficulties, let's move on.
MTU change
In the settings of the router, the automatic MTU parameter is most often 1500. Because of it, some programs may not work correctly, and some sites may not open at all. Moreover, this problem may affect not only your Android, but all devices connected to the same point.You can find MTU parameters in the router settings in the tab Network-WAN(for Tp-Link). At the bottom of this page you will see the inscription MTU Size and a window next to it, which must be filled with the recommended four numbers.
Before changing the MTU parameter, it is better to contact your Internet provider and find out what numbers he recommends to put. If you do not have this opportunity, and you need Internet access immediately, then try several options: 1420, 1460, 1500. After saving the settings after changing, be sure to reboot the router.
If you have an Asus router then first you need to find the Internet tab. At the end of the page, you will see the line “ Additional pppd options", Next to which in the window you write MTU 1460 MRU 1460... The variable value here is still numbers.
These simple instructions will help you establish a Google Play Market connection with a wireless network and download videos or games from the Internet as much as you like. You can ask questions or suggest your own solutions to this problem in the comments.
