Apple ID - user account in services and Apple programs... The company takes the safety of its customers seriously, therefore it blocks the account at the slightest suspicious activity. There can be many reasons for blocking, so not only attackers but also ordinary users... Read about the ways in which you can unlock Apple ID in our article.
Why Apple ID is Blocked - Possible Reasons
There are three known reasons for blocking an account.
The password was entered incorrectly several times
Someone tried to log into the account and entered the password incorrectly several times. In such cases, blocking an account is justified: if you give users the opportunity to select forgotten passwords, scammers can take advantage of this. If you forgot your password, do not try to guess it ten times, try to recover it.
Suspicious activity
Apple, like any other company, uses vague terms like "suspicious activity" or "security blocking." Nevertheless, there are precise criteria by which suspicious activity is determined. Most common reasons blocking:
- Violation of the rules of use. Most often - conducting shared account for multiple users. This brings benefits to users and losses to Apple, which is why it is blocked.
- Constant attempts to get money back for purchased apps and content. Apple gives its users the opportunity to return money if the purchased game or program does not meet the buyer's expectations. But abuse of this right is considered fraudulent.
- Frequent change of payment data and payment from different bank cards also looks suspicious in the eyes of Apple, because a rare user will suddenly start constantly changing details. If this happens, then the account has most likely been hacked.
Account hacking
Apple's algorithms have been honed over the years, so most of the blocking is justified. Apple ID is considered reliable and secure, but it is also hacked. Fortunately for users, Apple employees have learned to identify and block a compromised account in time. Users sometimes suffer because of harsh measures, but such is the price of the security and safety of your payment data.
How to unlock Apple ID?
To unblock your account, you need to restore Apple password ID via e-mail that was specified during registration. This standard procedure, a letter will be sent to the mail with instructions for changing the password. Likewise, instructions can be sent to another e-mail, if you have indicated it as an alternative.
When registering with an Apple ID, the user selects security questions and records the answers to them. The password can be restored by answering these questions and specifying the date of birth that was indicated during registration.
If it so happens that you can recover your password by mail or secret issues impossible, Apple provides another way - to contact support.
Service phone numbers Apple support in Russia:
- +7 (495) 580–95–57 (from 9:00 to 20:00 on weekdays).
- 8 800 333-51-73 (from 9:00 to 21:00 on weekdays).
Apple Support will ask you to answer a few questions to verify your identity. If your account is used for iCloud on one of the devices, then you will be sent verification code to be called on the phone. You will also need receipts or other documents to prove that you are the owner of the device and account.
How to bypass Activation Lock?
Starting with iOS 7.0 Apple added the function Activation Lock, which completely blocks the device and requires you to log into your account. The feature is activated when a user tries to turn off Find My iPhone, signs out of iCloud, or updates their device. Without an Apple ID and password, nothing can be done, even after updating, erasing data and flashing the device, the device will be locked. And if you cannot recover your Apple ID password, then your phone or tablet will turn into a piece of iron.
iPhone is completely blocked until the user logs in under his account
On the one hand, this innovation made useless stealing an iPhone and iPad, but on the other hand, respectable users also fell victim to such a harsh measure. However, there is a way to bypass Activation Lock, but it does not work for all devices. On the this moment works for following devices: iPhone 4, iPad 2 WiFi / WiFi + 3G, iPad 3 WiFi, iPad 4 WiFi, iPad mini WiFi / Retina WiFi, Air WiFi without 3G module, iPod of all generations.
Note! Your actions may be contrary to Apple policy. Be prepared to accept this responsibility.
The actions are as follows:
- Download latest version iTunes software from the official Apple website: www.apple.com/itunes and install it.
- Change hosts file... If you are a Windows owner, then you need to do system files/ folders visible: for this you need to go to the "Control Panel", then to the "Folder Options", then open the "View" tab and check the "Show hidden file and folders "and" Show system files ", click the" Apply "button. Then you need to open the folder at C: \ Windows \ system32 \ drivers \ etc \. This folder contains the hosts file. Open it with text editor Notebook.
Now, under all the lines, add the line "107.170.72.61 albert.apple.com" and restart your computer. - If you have a Mac: open Finder, in the left upper corner select "Go", then "Go to folder" and write in the line that appears "/ etc /". Then find your hosts file, copy it to your desktop without closing / etc /, and open it.
At the bottom add the line "107.170.72.61 albert.apple.com"
In / etc / copy the modified file. Restart iTunes. - Open iTunes, connect your device. It is possible that iTunes will create a dialog box, close it by clicking "Continue". Wait, a message about geolocation services will appear on the screen. If iTunes displays the error “doulCi Server Security: You are a victim of one of scamming websites, or maybe not! Please use www.merruk.com to get free doulCi authorized service ", then go to the website www.merruk.com, in the" Enter the text below "field, enter the text from the picture below this field. Then unplug the device from the computer and plug it back in.
- If you did everything correctly, the device is activated and you can use it.
Video: How to Bypass Activation on Apple Devices
Video: iOS 7 Flaws That Can Steal Apple IDs
Unfortunately, scammers often use similar advice. It is important to understand what the risks are. Employee German company Security Research Labs Ben Schlabs exposed the security flaw in Apple and Find my iPhone by filming a video showing how a criminal can bypass a lock.
How to protect your Apple ID from being blocked and hacked?
Scam schemes
First, let's look at the methods used by scammers to hack accounts Apple records ID. In addition to using payment data, cybercriminals also resort to blackmail. If you get access to the Apple ID, it is possible to block any device associated with the account. And they demand money for unlocking. So how can a password be stolen?
Since the logins and passwords of accounts are stored in the computer memory, attackers can find them using computer viruses... Browser viruses are especially dangerous, since users often allow browsers to remember their credentials for various sites, including Post service... If a fraudster gains access to e-mail, he will also gain access to passwords from all services on which the user registered.
The password can be stolen using "phishing" sites, which visually represent a copy of a service. For instance, iTunes Store... If you log into your account on such a site, the login and password will be immediately saved and sent to the fraudster.
Phishing is a type of Internet fraud, the purpose of which is to obtain confidential user data, for example, usernames and passwords.
Another popular scheme is shared accounts. Users are offered a seemingly advantageous offer: it is inexpensive to purchase an account on which many applications, games, films, music have already been purchased, and all this can be used for free, you just need to log into this account on your device. Unknowing people agree, although this is prohibited by Apple's rules. But when the user logs in under the purchased account, the fraudster changes the Apple ID password and activates Activation Lock using the Find My Phone function. The device is blocked, and the user is required to pay money for unlocking.
Hacking protection methods
There are some general tips:
- Use complex passwords. Create a password that contains numbers, uppercase and lowercase letters, and Special symbols... Do not use short passwords, they are easy to guess. For example, instead of password, use [email protected] _Pa $$ w0rd.
- Do not use the same password (or passwords related by meaning) on different services. Especially it concerns Email.
- Change your passwords from time to time.
- Do not share your password with third parties. Apple Support (like any other company) does not need your password and will never ask you for it.
- Do not use other people's accounts.
- To protect yourself from phishing attacks, always check the website address before entering your password to log into your account. For example, the iTunse Store address is itunes.apple.com. If instead itunes.apple1.com or itunes.appple.com appears in the browser line, then the site was created by scammers.
- Use antivirus software on your computer.
- If a JailBreak was made on your device (a procedure that allows you to access the file iPhone system, iPad or iPod), then do not install suspicious applications from Cydia. Each program is checked in the AppStore, anything can get into Cydia.
- If you buy Apple device with hands, make sure that the device is not activated Find function my iPhone.
User stories: who faced the problem and how they solved it
Customer support history:
I left a request for a call through the Apple website. They called me 2 times. They called from Ireland, but the Russian guys found out this:
Letters are answered from one to two days, it is important to indicate the case number and attach proof of purchase. If the phone is bought in Russia, then you need a check from an official Apple representative, since the support service checks the company from the check and if the company is not an official Apple representative, the employee either writes that the purchase is not confirmed or simply does not answer. That is, they check the legality of the purchase of the device. If you bought through an online store, from hands, etc., then they will refuse to serve you. And also: the guys from the phone are only the first level of support, completely different people are unblocking, and they will communicate with you on English language, the main thing is to speak everything correctly.
iWarlocki
I welcome everyone! I'm telling my story. Bought from hand iphone 4s, only the phone and charger are included.
It already had OS 7.0.2. Because there was a lot of junk in the phone, I decided to erase everything and install OS 7.0.4. When activated, the link to the ID of the previous owner got out, which successfully disappeared. I hadn’t used an Iphone before and didn’t know all the intricacies of binding an ID to a phone, otherwise I would have checked everything upon purchase. I went online and found out that I am not the only one. After reading the entire thread on this issue, I decided to proceed.
The first thing I did was order an Apple support call. After talking with the man and telling him my story, I realized that only a check would help me. Having broken the phone on the paid checker http://sndeep.info (accept Paypal), I found out the date of sale and that it was bought in the Netherlands from cellular operator... I decided to make the check from scratch, because I did not find a sample anywhere, the main thing that I indicated: the name of the organization, phone number, address, web address, date of sale, phone brand, serial number and IMEI, plus any crap, so that it looks like a check (like our TIN, cash register ID, transaction code and check number).
I did all this in a regular Word, chose a font similar to the one we see in ordinary cashier's checks... Then I took an old check from a store and back side with help laser printer printed my own. Since the receipt paper is thermal on one side, I got a black receipt on one side, and one that I made myself on the other.
I photographed the resulting check with reduced quality, so that everything was readable, but distorted when enlarged. Having written a letter in English (a template, I allegedly reflashed it on iOS 7, but here an unknown ID asks for me), I sent it to the mail [email protected], also in the subject line and in the letter itself indicated the number of my initial appeal, which was assigned to me during a conversation with a man from Apple support. Two days later, I received an email with a reply: After reviewing the provided documentation, we unlocked the product. After that, I became a full-fledged user. Apple products... And finally, a few tips: if you don't want to refuse, be sure to make good checks, as well as print them and take pictures, do not use a stupid template and photoshop, I think they receive tons of similar checks.
http://w3bsit3-dns.com/forum/index.php?showtopic=473599
A problem with Apple lock ID appears for many users, but most often it can be solved officially, with the help of Apple support. However, there are situations in which the support team cannot help you. For example, if you bought a device hand-held, and when the device was locked, you could not find a seller. However, even in such cases, all is not lost, and there are ways to get around blocking Activation Lock.
Many users of the iPhone 6, 6S and other models of the popular device are aware of this useful function like Find an iPhone. But sometimes you need to disable Find My iPhone to take advantage of another feature of this application called Activation Lock.
Why might this step be needed? The fact is that it protects devices running on the "operating system" iOS from illegal access. But sometimes even real iPhone owner 4S, iPhone 5S or another version of a smartphone from Apple makes a "brick" out of its device. And the reason for that is Activation Lock.
How to bypass Activation Lock on iPhone 4S, iPhone 5, 6 and other Apple phones is described in detail in our article.
This function is implemented automatically when you turn on the iPhone search function on the gadget. And this is done in the icloud settings. The option remains active until Find My iPhone is turned off or the user unlinks the smartphone from a valid Apple ID.
Included iPhone with acting function blocking and activation
requires a username and password to be entered into a special form in the following situations:
1 Turning Find My iPhone on on means protecting your device and the likelihood of finding it successfully and returning it if lost. 2 When you need to turn off iCloud and exit the storage. 3 In the process of deleting information and when it is not the first time to activate the phone.Activation Lock features
This function, as mentioned above, is capable of making a "brick" out of an iPhone, ie. a completely useless piece of metal. The device is blocked at 100%, in such a situation, neither the recovery procedure nor the installation of a fresh version of the "operating system" can help out.
In the process of flashing the iPhone, after the user chooses the language, his location, and after the activation of the gadget, the Apple ID is required. Without this, it will not be possible to use the device and all its functions in the future.
What is the threat of blocking activation to the owner of the iPhone?
If the user has a phone from Apple version 7 and older, then the option to search for an iPhone is necessarily enabled in his settings, and, therefore, the activation lock option is enabled on the machine. But if at the same time he forgot his ID or password, then in such a situation, deleting personal data, as well as activating the device after updating or restoring it, will become impossible. Moreover, even contacting the Apple support service will not give anything, and the user will have a useless item instead of a cool device.
However, in such situations, one should not despair, because the chance of password recovery, although small, still remains. If the user has access to the e-mail for which the ID is registered, you can try to restore. But in the history of such requests, there are facts when it was not possible to return the password.
Considering all of the above, before starting the iPhone search function, you need to remember (and more the right way- fix it on paper) Apple ID and password specified in the icloud settings. It will not be superfluous to create a copy of the note.
IPhone activation lock how to remove
Can this feature be removed or disabled? This question worries many users of Apple gadgets. How to disable the option, or at least try to do it, will be discussed in detail later.
There is one correct method how to make a detour iPhone activation 4 and other iPhone models. The authorship of this method belongs to an employee of one of the German companies - B. Schlabs. He developed the most The best way bypassing the activation lock and 100% unlocking the device. The method is not the easiest one, but it almost always helps.
So, first you need to check the iPhone for the fact that the device is in standby mode, respectively, the lock screen is active, and a password or Apple ID is required. But neither the first nor the second is known to the user. Based on such initial data, you need to perform the following steps:
1 Go to the control point of the lock screen and activate the air mode. But you can simply get the SIM card out of the device instead. This is done so that there is no access to the Internet, which will provide time for brute-force password and fingerprint creation. 2 Find a password of four characters (there are 10,000 such combinations in total). Or, if possible, make a fingerprint saved by the previous owner of the device on the phone display. 3 Unlock iPhone 6 as the legal owner of the device (or other device) and enter the icloud settings, namely, into your account, where you need to enter the ID. This will be the same number that corresponds to the iPhone. 4 Log in to the Apple resource to initiate the password recovery procedure (iforgot.apple.com). 5 Turn on the Internet on the smartphone (via Wi-Fi) and open mail program... Soon an email should be sent to –mail with a link to the recovery page. You need to copy or write it down. Then you need to disconnect from the Internet. 6 Paste the link in the browser line, go to required resource and generate a new password. 7 In aikloud, delete the "account" to which the smartphone is linked. The iPhone search option will be disabled, and activation lock will be disabled at the same time. 8 Restore the gadget to a certified version of iOS and set it up as a new device.
How to unlock an iPhone via iTunes
Through the most popular program for iPhones - the iTunes utility, you can restore the gadget in a situation where the user has forgotten the password.
For iPhone recovery via iTunes, you must:
- Connect your smartphone to a PC or laptop via a USB cable.
- Wait until the message from iTunes appears on the screen stating that the phone is in the recovery state.
- Confirm the action by clicking on the consent button.
- Select the iOS version and give your consent to the firmware.
Oh extremely useful application for iPhone / iPad and Mac computers Find My iPhone (aka Find My iPhone) and its capabilities. In the instructions, we mentioned a wonderful feature of this application, which is called "" (Activation Lock). It is designed to protect iOS and OSX devices from unauthorized use. However, in some cases, even the rightful owner can turn his device into a “brick”. And it is Activation Lock that is to blame.
How to bypass Activation Lock on iPhone example read "under the cut".
Recall that Activation Lock starts automatically when Find My iPhone is turned on in the Device Settings in iCloud section and is active until Find My iPhone is disabled or the device is unlinked from an existing Apple ID.
What is Activation Lock?
Activation Lock is a function in iOS version 7.x.x, which makes it difficult to sell and unauthorized iPhone use, iPad or iPod Touch in case of its loss or theft.
When the lock is on Apple activation The ID and password must be entered every time:
- disabling Find My iPhone in the device settings;
- Sign out of iCloud on your device.
- when erasing data and reactivating the device.
What does Activation Lock do?
Activation Lock can brick your iPhone, iPad or iPod Touch... In other words, as a result of the Activation Lock operation, the iPhone or any other iOS device is completely blocked, neither the restoration of the device nor the iOS update will help.
When restoring / updating iPhone after selecting language, country and connecting to cellular network to activate the device, you will need to enter the credentials from the Apple ID to which the device is linked, without which it will be impossible to use the device.
This is what Activation Lock looks like on iPhone
Why is Activation Lock dangerous for the rightful owner of an iPhone?
If your iPhone is running iOS 7 or higher, Find iPhone is enabled in its settings and as a result, the Activation Lock function was automatically activated and you forgot your Apple ID or password, neither disable Find iPhone and Activation Lock, nor delete your account iCloud recording, neither erase personal data, nor, most importantly, you can no longer activate the iPhone after flashing... Even contacting Apple support will not help and you will have an electronic "brick" on your hands.
You can try to recover your Apple ID password if you have access to the email that is registered in Apple quality ID, but there are cases when it was not possible to recover the password.
When you turn on Find My iPhone, remember and write down the Apple ID and password that is specified in the settings account iCloud on an iOS device, back up your note.
System requirements for Activation Lock to work?
Activation Lock only works on iOS devices: iPhone, iPad and iPod Touch and available iOS 7 and higher only.
On desktop iMac systems and MacBooks running OS X, the function is not available.
How to Bypass Activation Lock on iPhone?
Is there a way Bypass Activation Lock? Employee of the German company Security Research Labs Ben Schlabs showed real way how to bypass activation lock and completely unlock your iPhone. The method is not simple, but 100% working.
Let's say your iPhone is in idle mode, the lock screen is active, and you need to enter a passcode to unlock it. Neither the lock password nor the Apple ID with a password are known to us.
1 From the Control Center on the lock screen, activate Airplane Mode or simply remove the SIM card from the iPhone to disconnect the device from the cellular network and, as a result, cut off the connection to the Internet. This will give time to select a lock password and make a fingerprint of the owner of the phone;
2 Choose a 4-digit lock password (10,000 combinations) or, if possible, make a fingerprint left previous owner on the iPhone screen;
3 Unlock iPhone and go to Settings -> iCloud -> Account. record, write down the value of the "Apple ID" field, this will be the Apple ID to which the device is linked;
4 On the official website Apple(iforgot.apple.com) initiate Apple ID password recovery;
5 Connect the iPhone to the Internet via Wi-Fi for a few seconds and start mail client... After you receive an email on iPhone with a link to the password recovery page, copy it into your notes and rewrite it. Don't forget to disconnect iPhone from the Internet;
7 in iCloud settings on the iPhone, delete the account to which the device is linked. Find My iPhone will be disabled and Activation Lock will be disabled with it;
8 Restore iPhone to official firmware and set it up as a new device.
Video tutorial to bypass iPhone activation lock
For you to understand us correctly, we considered the possibility of bypassing Activation Lock on iPhone from the perspective of an attacker in order to develop security measures that will help legitimate owners of iOS devices protect against unauthorized use of their devices.
How to protect iPhone from theft and unauthorized use?
Deny access to Control Center on the lock screen... To do this, on the device, go to Settings -> Control Center and turn off the switch. This will prevent an attacker from turning on Airplane mode, connecting to known wireless networks over Wi-Fi and turn on Bluetooth on iPhone;
Turn on iPhone lock using a password... This will prevent the robber from using the device after switching it to airplane mode. Go to Settings -> General -> Touch ID & Password and enter your 4-digit lock password;
V Touch settings ID create a fingerprint that is not normally used by iPhone... This will prevent the robber from creating a duplicate of your fingerprint left on the device's screen;
Do not connect on iOS device mail account which is used to recover Apple ID password... This will prevent a robber from obtaining a password recovery link from Apple ID;
If you lost your iPhone or it was stolen, first of all in the "Find iPhone" application via iCloud... This will lock the device using the lock password.
Of course, the Activation Lock feature for iPhone, iPad and iPod Touch is extremely useful. Using basic security measures, it will help not only restrict the use of a stolen iOS device, but also completely block it and make it unusable and unusable. Just be careful, do not forget the Apple ID and password to which your device is linked.
When setting up your iPhone, keep in mind that attackers can gain access to your device's settings. full access to email, accounts in in social networks, passwords and strictly confidential information... Take care of the protection of your device and personal data.
If you have experience of bypassing activation blocking by other methods, share with us and our readers in the comments, we will be grateful.
There are griefs in life ... One of the griefs of our time is an unsuccessful selfie, discharged Apple Pencil and lost password! Let's solve one of the many mysteries of humanity and find out: how can you unlock your iPhone if you have forgotten your ID or is it locked? Somewhat quite practical advice in our article today. We look small video Unlocking Apple ID IOS 8.1.2 (For all devices).
Forgetting your Apple ID password is a problem that many people encounter quite often. modern users devices of this kind. In this regard, it is necessary to explain what your actions should be in such a situation. First of all, you need to open the corresponding page of the official Apple website, enter your Apple ID there and select options that will help you verify your identity.
Further, additional instructions will appear on the screen, which should be followed. In particular, the user will be offered two options: to order a message by e-mail, or to give an answer to verification questions. Of course, it is better to choose the option with mail, since the answers are usually forgotten quite quickly.
Remember the password with the help of technical support
Simple operation... By ordering a message to your personal mail, in the next few minutes you will receive on your mailing address detailed instructions regarding resetting the old password and creating a new one. And in the event that you do not have information such as Apple ID and password, but can prove that the device is yours, then you can safely contact the technical support of the company. If you have a receipt and a box, they will definitely provide you with professional assistance! Now we know how to unlock an iPhone if you have forgotten its ID and it is locked, but I would advise you not to forget it! 🙂
And of course, it's best not to lose or break your faithful and irreplaceable assistant... We must value and cherish him. Do not spare money for the means of its protection and it will serve you as much longer. Covers, bumpers and protective films- it's all quite reliable ways protection against unpleasant breakages, cracks and chips. Purchase all this from reliable suppliers who have been on the sales market for more than a year. A diverse range of headphones, all kinds of accessories, and much, much more different manufacturers can always be found in online stores . Come in, ask the price - you won't regret it !!!
Why does my iPhone keep asking for my Apple ID password? Usually, this problem occurs after updating or restoring iPhone. Also, this problem can arise in other circumstances. iPhone is not loaded, the password was entered correctly, and there is no problem with your account, but you continue to receive annoying notice which makes using the gadget unbearable.
This usually happens when there are unsuccessful downloads that are not displayed directly on the main screen. Sometimes this problem is related to incorrect setting your iCloud, iMessage, FaceTime or App Store.
So what to do when your phone keeps asking for your Apple ID password?
From time to time, often after a major iOS updates, you receive iCloud notifications that require you to sign in. This goes on over and over. And if at the beginning the use of the gadget is tolerable, then after a few days it becomes unbearable and the iPhone constantly asks for the Apple ID password. However, this problem is easy enough to fix, for this you need to:
1. Open "Settings" on your iPhone or iPad.
2. Click "iCloud".
3. Scroll down to the bottom of the page and click Exit.
4. Click "Exit" on the pop-up menu.
5. Tap "Remove from My iPhone" on the second pop-up menu.
6. Choose whether to save your browser data, news, reminders and contact data on your phone.
7. Enter your password to disable Find My iPhone (if enabled).
8. Wait until the download is complete and restart the gadget.
On the iPhome 8 / X, press the power up and down buttons, then hold down the power button.
On iPhone 7, press and hold the power button and volume down button until you see the Apple logo.
On iPad and iPhone models 6 and below, press and hold the Power button and Home button.
Restarting your iPhone can solve many problems, including our problem "The iPhone is constantly asking for your Apple ID password." It's easy to do iPhone users, especially to owners of more "fresh" models. You just need to press and hold the power button for at least 10 seconds. Then slide the slider that appears to the right and wait for the smartphone to restart.
Reset
A factory reset may fix our problem. To do this, you need:
- Go to the "Settings" section and click "General".
- Scroll down the page and click Reset.
- Finally, select "Reset All Settings".
You can also try a factory reset without erasing your data. If iPhone still asks for your Apple ID password, skip to the next solution.
Checking for app updates
All you have to do is open the App Store and check the history of purchased apps. Make sure there is nothing currently downloading or updating. They may not appear on your home screen, so the best way is to check everything yourself.
Then you can open your Recording Preferences in iTunes and App Store (Settings → iTunes → App Store) and report your Apple ID. After that, register it again. This can help you find the problem and track down the cause.
When you sign in, if you find that you cannot sign in to your account, then there is some problem with your Apple ID password. In this case, try resetting your password and log in again with using iPhone or iPad.
Check iCloud / iMessage / FaceTime
It's always important to check your iCloud account. Check frequently to see if it is configured properly. See if you were logged out of your account when you deleted it. Before doing this, you need to prepare everything. backups files for iCloud and iTunes.
When you go to "Settings", tap the account field, erase the previously written password, enter a new one. After that, try to log in. This should fix the problem.
If the problem (the iPhone constantly prompts for the Apple ID password) is still not fixed, you need to check the settings and. These two apps always use your Apple ID, even if you haven't launched them.
In this case, there may be problems with the activation of your account or with its information. You must re-sign in and with your new Apple ID and password.
Change your Apple ID
If the problem: “The iPhone is constantly asking for the Apple ID password” is still not resolved, then try changing your Apple ID... This can be done as follows:
1. Open Settings by scrolling down and select iCloud.
2. At the bottom of the page, click "Exit" and confirm your choice (If you have iOS 7 or more early versions, you need to click "Delete").
3. Click “Keep on My Device” and enter your Apple ID password. In this case, your phone data will remain in iCloud and will be updated after you sign in.
4. Now you need to go to "My Apple ID" and enter your current ID with your Apple password.
5. After entering your Apple ID and password, click the Change button next to your Apple ID and primary email ID. If you have any security issues, you need to solve them first.
6. You will need to change your Apple ID to your iCloud email ID.
7. Finally, sign out of "My Apple ID".
