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How to spend the starting balance of beeline quickly. Beeline does not return the starting balance, referring to the fact that the subscriber was given a discount

The SIM card you purchased from Beeline has not yet been activated. Many users immediately ask a consultant in the communication salon to help them with this. All starting plastic bags or instructions for them will contain information on how to activate a Beeline SIM card, but not all methods are listed there. We will acquaint you with all possible options in this article.

SIM card activation from phone

Most often people buy SIM cards for their mobile devices, less often for tablets and modems. Therefore, there are a lot of ways to activate from a smartphone: from the simplest one - typing a command, to a personal account.

Unpack the starter kit, remove the SIM card, remove the back cover from the phone and insert it into the special SIM slot. Turn on the device, enter the pin code and wait for it to find the network.

How to activate a SIM card beeline via USSD request

Every subscriber knows how to work with ussd requests. This is the fastest and easiest way to interact with your operator, which does not require either Internet access or communication with a specialist.

Dial a combination of symbols and numbers * 101 * 1111 # on the keyboard of your phone, then wait for information about the successful activity of Beeline. After that you will be able to use the services of the cellular company. Check this possibility by dialing * 102 #, you will receive information about the state of your balance. If the action is not performed, it means that your SIM is not active yet.

How to activate a Beeline SIM card through the service guide

A service guide is a subscriber's SIM card management directly through the menu of his device. You can use it from a modem.

Find the section in the menu "Account Management", then "Refill",. You can also perform this action manually through “My Computer”, then you will find the “Beeline” system disk, where you need to select the “Setup.exe” file.

How to activate a Beeline SIM card through your personal account

Personal account is a service for Beeline customers, with which you can manage your number, services, tariffs, packages, subscriptions, make money transfers from your phone and much more.

To use your personal account, first you need to activate your starting balance:

  • insert SIM into mobile, modem or tablet,
  • turn on the device,
  • go online,
  • enter some address in the browser,
  • if the transition succeeds, the starting balance is active, and if not, you will be directed to the site, where there will be instructions for you,
  • push the button "Start using".

Only after your number becomes active, you can enter your personal account https://moskva.beeline.ru/login/... To do this, enter in the "Login" field your number without the country code, or a personal account, a login from numbers and letters. The password is one-time use and you can get it by sending the command * 110 * 9 #.

Activating a Beeline SIM card through an operator

Each Beeline user must have a consultant operator number in his notebook. It is necessary to make a call from the SIM card that you need to make active. To do this, call 0611 or 8 800 700 0611. The cost of outgoing calls to these numbers is free.

First of all, you will hear the voice of the autoinformer, you must follow its instructions. Since the information in the voice menu is constantly changing, it is difficult to say which combination you need to dial in order to contact a live operator instantly. Often it is 0, then 0 again. The answering machine will redirect your call to a specialist and you need to wait for an answer.

There is an additional number of the operator-consultant, free from all over the world - +7 495 974 8888.

Activating a Beeline SIM card on a tablet

Depending on the operating system your tablet is running on, the activation method may differ slightly. For iPad, follow these directions:

  • go to the menu and select "Settings",
  • in the graph "Cellular data" highlight "SIM programs",
  • go to "My-Beeline", then "Other services",
  • there you will find a field "SIM activation",
  • click "OK".

There is a special technical support department for subscribers who use Beeline through a tablet, this is the phone number 8 800 700 8000. If the operation does not work out, call and they will help you to solve this problem.

Activating a Beeline SIM card via a USB modem

Before using the home Internet from the operator, you should make sure that the SIM card is active. To perform this action, you must follow the instructions:

  • Run the program to control your modem.
  • The main menu will have an item "Account Management".
  • Click on the column "Refill".
  • Click on "Starting balance activation".

If you have unresolved questions about the USB-modem from Beeline, you can contact the specialists for help by calling 8 800 700 0080.

Activation of a blocked SIM card Beeline

There are several reasons for blocking a SIM: by incorrectly entering pin and puk codes, voluntary blocking in order to save money, as well as forced by insufficient balance or non-use of the number for a long time. Depending on this, the unblocking methods are different.

When buying a new SIM card of the mobile operator Beeline, many people face the problem that it is not activated. In this regard, the starting balance is also not activated. Very often, users purchase a SIM card, insert it into a phone or tablet and want to check the balance of their account. Any actions do not give a result and show that there is no money on the balance sheet. Naturally, everyone immediately thinks that they have been deceived. But is it really so?

This problem is most often encountered by those who buy a SIM card from unofficial dealers. In this case, the seller simply gives the starter package, without accompanying it with any instructions or rules of use. A subscriber who has purchased a new starter package leaves with confidence that everything will work. As a result, the activation of the SIM card and the starting balance, if you do not know the whole procedure, can take up to a day.

When buying a starter pack in the service centers of the mobile operator Beeline, a new subscriber will always be told what actions need to be taken to activate all services. But here, too, there are punctures: either they forgot to give instructions, or they did not have time, and the user leaves unaware. But in fact, activating the starting balance is absolutely simple and quick. Each new subscriber will need to go through this procedure, because only in rare cases the starting balance on the mobile phone is activated immediately.

How do I activate my starting balance?

There are several ways to activate the starting amount. We will tell you about all of them, because each user will be able to choose the most convenient and simple option for himself.

So, after you have purchased a new starter package and, accordingly, received a new SIM card, you need to remove it and install it on your mobile phone. In this case, the cell phone must be switched off. After turning on the mobile device, you need to make sure that the SIM card is installed properly and that it works. After entering the pin code, antennas should appear indicating the presence of a connection, as well as the logo or name of the Beeline mobile operator.

The very activation of the starting balance of the Beeline operator occurs in the following ways:

  • Send a request from a mobile phone by entering the combination * 101 * 1111 #.
  • Through the official website of Beeline. To do this, enter the address ru in the search bar of your browser. If the starting balance is still not activated, then there will be an automatic transition to the site of the mobile operator Beeline. After the transition, you will see on the screen a button called "Start using". After clicking on it, the starting amount will be connected.

It is worth noting that using the official website of the Beeline mobile operator provides many advantages. To do this, you need to register in your Personal Account. After that, you will be able to manage your tariff plan, change it if necessary, enable and disable various options, control the expense and movement of funds from the account.

If, after completing all the actions, you did not receive the expected result and the starting balance was not activated, then you must immediately call the Beeline service center. You can do this by calling a short number - 0611. The call is absolutely free. After connecting you with the operator, you need to tell him the essence of the problem and the presence of an error.

After the problem is fixed, you will be additionally notified about it. After that, you can independently check the performance of your SIM card, as well as the balance. When the starting amount is activated, when you send a request * 102 #, you will receive a notification about the balance of funds in the account.

Well, perhaps I'll start!
I urgently needed a Beeline SIM card and I had to purchase it in the Euroset store. In this salon, there were no SIM cards available without a monthly fee, and I had to take the cheapest one with the "You can do everything 300" tariff with a starting balance of 200 rubles. Well, everything is somehow strange there, the employee contributed 1 ruble to the account. For several days I had a generally negative balance, then it became positive. Apparently, there are some rules of their own.

I used it for several days and the need for a SIM card disappeared (for reasons beyond my control). I wrote a statement to terminate the contract and, as expected, prescribed that I want to return the remainder of the unused balance. At the office, the girls said that they would call back and invite them for money. I'm waiting, so I'm waiting .... The promised, as they say, 3 years can be expected. But I did not hesitate and contacted support (chat) on the Beeline website. The operator told me that the application has been reviewed and you can go to the office to get the money. Notice there was no call from the girls in the office.

Has passed, as if not to lie, probably three weeks. So I came to the office, but they tell me that the starting balance is non-refundable. I told them, how is it, they say, all the business? The girls in the salon can't really say anything, pumpkin ... (You need to train your employees about the company's products, and secondly, you need to be able to work with clients and not make a face like a shovel. They say: “Well, such a comment was written in the application. We can’t do anything. ”I say I do not agree. They: well, write a statement, all the cases. I took the form and left. This is where the most interesting thing began.

I decided to write to e-mail [email protected] a written claim for a refund. They started rubbing me in that “The initial starting balance, bonuses and discounts provided to the Client are not the money that the Client contributed, so no refund is made. That is, the starting amount is not an advance, therefore it is not refundable. " I tell them that clause 5.5 of the Agreement states “The unused advance on the Subscriber's Electronic Account upon termination of the Agreement shall be returned to the Subscriber upon request within the time frame provided for by the current legislation. The operator does not return the advance payment after the expiration of the limitation period. " To which they famously answer me: “The starting amount is a gift from the company to you as a new subscriber. The amount you pay when buying a SIM card is the payment for the equipment, that is, the SIM card itself. According to the Federal Law of the Russian Federation of 2005 №328, only advance payments are subject to return, that is, the money that you deposit separately on the balance sheet. The starting amount is not such a payment, therefore, it is not refundable. "

It turns out that when I conclude an agreement with VimpelCom (or as it is now called the National Tower Company (you can't think of a funnier name)), I buy a SIM card, that is, plastic. PLASTIC, Karl! Plastic for 200 rubles in this case, and not my funds, which I paid for the purchase of a starter kit, are already on the account, but a discount on communication services. What is the purchase of plastic? Don't you know how to rip off money from the people? In my life I would not buy plastic the size of a SIM card for 200 rubles, and where have you seen such prices ??? However, neither in the contract, nor in other documents, such information is not spelled out. Consequently, the company violates the consumer protection law and infringes on my rights and interests as a consumer of services. My questions about where, in what laws, regulations, contracts, etc. the information that I pay for plastic when buying a SIM card is spelled out, and the company credits me my own money to my account as a bonus (discount), I was not provided. Well, at least they somehow stopped responding to messages very quickly, apparently the templates ran out.

And also, I believe that the law should be the same for all mobile and fixed-line operators. If, for example, one company returns the starting balance upon termination of the contract, then the other must also adhere to these rules. Why, in this case, the Beeline company is allowed to come up with various excuses and some kind of rules so as not to return clients' personal funds, I do not understand. Apparently I really want a fine ...

To say that you angered me is to say nothing. I'll fight with you yet. The letter to Rospotrebnadzor is the first in line, by the way, it is already ready. It remains only to send.
But if it turns out that we will resolve the issue peacefully and find a compromise, it will be great.


A good user-friendly product, but strange tariffs and its own peculiarities: 1. I am a freelancer and receive payment in foreign currency and, unfortunately, work with foreign currency accounts only in the most expensive subscription. Although in fact there is no functionality there, only accounting and translation at the exchange rate on the date of enrollment. I hope they will make more flexible tariffs to pay for what you really need. 2. Also troubles with sending documents, for this you need a digital signature 1. you need to print, sign and scan the application 2. send the application, scan the passport and snls to them 3. wait a few days 4. go to certain certification centers 3. In the mobile application enough ...

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