- By phone number 1-646-257-4500. Support is provided in several languages of the world.
- Also in the browser, you can select the "Help" tab, and then there is the opportunity to report a problem. This will put the information on Google.
You can contact Google support by calling the phone number 1-646-257-4500 , you need to know that the call to this phone is chargeable.
You can also contact support through help by clicking on this link. In the help, you need to find the topic of the appeal, and in this section you can create an appeal.
This requires you to have an account there. They have phone and email support, but it's not available for free Gmail accounts.
Account Administrators Google for business or government, Google and Google for nonprofits may contact Google at
1-646-257-4500, you can call from countries other than the US. Support is available in thirteen languages.
If you mean Help Desk AdWords- then you can also contact them. You can call 8-800-100-46-64, where they work around the clock and seven days a week.
Here you can contact the support service and write them an e-mail.
There is also a chat and a forum where you can contact support.
In order to contact Google support, you need to call the toll number 1-646-257-4500, but it is much easier and cheaper to contact support through a special help by clicking on this link, here you can write about your problem and get a qualified response from Google specialists within a day.
You can contact Google support via email. After filling out the support contact form, a request is automatically created and you receive a message to the specified address.
Users can also call the Help Desk by dialing 1-646-257-4500 (fees may apply). Some countries have additional support lines in the local language. When you call for support, you will need a PIN.
Good afternoon, first of all, you need to look at this page, where you can turn to google for a number of questions. They also have their own help, where you can also contact your questions, for this you need to go to this page.
The simplest and free option is to write your problem at the link - https://www.google.com/intl/en/contact/ . Fill in the required fields, indicate the problem, and Google support will respond to your request within 24 hours.
But if you are not a fan of the electronic version, then you can call the number 1-646-257-4500 , which is paid.
To do this, on the browser page on the Internet, click on the quot icon to the right; Setting up and managingquot ;, then find the item Help and there select the help center or item Report a problemquot ;. Everything you want is there, if not - report your problem.
If you know English, you can call this organization and talk to them by phone, here is the number:
Also, in their interface, there is such a heading as reference, by going into it, you can describe the problem, and send them a note about it.
You can, for example, call the Google service by calling the following number:
Here you can communicate in many languages.
So you can go to the helpquot tab in the browser itself; talk about your situation there.
To contact Google, you can:
The company has several hotlines. If we are talking about those advertisers who have a budget of more than two hundred rubles, then for them the number will be - 8 800 500 91 20.
The cost of calls to the hotline
Hotline numbers - both for ordinary users and for advertisers, are completely free for people calling from Russia.
Hotline hours
You can call the hotline from 9:00 am to 19:00 pm. At the same time, as already mentioned earlier, both numbers are completely free.
What can be found out by phone?
So, what issues can be resolved by calling the hotline? In the event that you have any problems with working on the site, or with your Google AdWords accounts, you can always call the indicated numbers. If you have noticed problems related to security, or you have noticed that someone is abusing the product, then you can also contact the company at the indicated numbers.
Additionally, you can find out by calling the hotline about cooperation with the company.
In what case can support not be able to help?
In the event that you have a virus on your computer that interferes with your work with Google, the line's specialists can only advise how to get rid of it. But, in most cases, do not remove it yourself.
Other contact methods
Depending on where exactly you are having a problem, you can click on the desired service and get help from the customer service.
- If you have problems with Chrome, you need to follow the link.
- If you have any problems with the mobile version of Maps, please use the link.
- Need help searching? Go to .
- Having problems with YouTube? Then you are here.
- If you have problems with Gmail, you need to follow the link.
- If the disk does not work properly, contact .
- If Google Play does not work correctly, the link will come in handy.
- If you need help with AdSense, visit the link.
- For Nexus, the link is valid.
- In the event that you cannot log into your account, or if there are other questions related to it, you need to follow the link.
- For AdWords, the address is relevant.
- If you're worried about problems related to Hangouts, then it makes sense for you to contact the address.
In the event that you have any suggestions, feedback, or wishes, they can be left at
- recovery mode
Recently I ran into a problem when I needed operational support, at least informational.
I found in the results of Google indexing a resource on which I saw confidential information about myself and my loved ones, on a resource that, from nowhere, accumulated a bunch of information that I personally filled out about myself, except perhaps in a bank when applying for a plastic card, and then on paper, many years ago. It is clear that Google has nothing to do with the information that it indexes, but isn't this whole machine working for the benefit of users?
Apparently not.
So, when I tried on my own to report an unfriendly resource and tried to make sure that a site that hosts confidential information about thousands of users was closed from indexing, I did not succeed.
The fact is that I am in Ukraine, there is no direct support number for Google products, there is only an opportunity to contact support. Or call to nearby or not very countries. Later, I still called the Russian representative office, but more on that later.
But how to do that? Has anyone ever tried it? How you can report a problem, I'm not talking about results or real help or effective problem solving yet.
Let me tell you how it happens:
Step one
go to the technical support page:
support.google.com
step two
select the required section, in my case it is Web search
when you hover over the icon, we see a pop-up window:
Web search
Searching for information on the Internet
Help Center
Forum
Contacts
Step Three
When you click on Contacts, we see a message that:
The page is not available
Unfortunately, the requested data cannot be found. Try to find the information you need in the Help Center.
Step Four
Yes, if you search in the search for help, you can find this form:
Everything seems to be simple, we do everything as it is written:
Which Google product is your query referring to?
we answer:
Web search
Below is another form:
Please indicate the subject of your request
choose what you need:
Search results show my sensitive information (for example, social security number, ID, bank account or credit card number, or a picture of my personal signature)
Step five
follow the link...
and get to the page
support.google.com/webmasters/answer/164133
How to hide personal information from Google search engines
There are two options offered:
What would you like to do?
We choose the second option, since we need to remove the content of Google results on someone else's site.
And get to the page
We offer three options for events:
By choosing this option, we get to the first form with which we started:
If you believe that the posting of certain content violates applicable law, please submit a request to have that content removed from Google.
2. Personal data
If you believe that the publication of certain information violates your privacy, please use our personal data removal tool.
3. Outdated content (but we will not consider this option, it makes no sense)
Removing information from Google
Why contact a webmaster?
Even if we do not display the controversial site in search results, the page will not disappear. It can still be opened via a direct link or found using other search engines. Google only indexes pages that already exist on the Internet, and does not select them on its own. Therefore, in disputable cases, we advise you to resolve issues of deleting materials with the webmasters of the sites.
What do you want to do?
again sieve options ... well, choose ...
option one:
What do you want to do?
Prevent data from showing in Google search results
We are asked a counter question:
Are you a webmaster?
if not, I'm still not the webmaster of the resource that posted information about me online :)
then it takes us to another page and politely explains:
If you would like to remove any information from Google, please contact the webmaster of the site that hosts it. We remove data from search results ourselves only in some cases. Read more about this here.
It's strange ... I went through the technical support pages for a long time and painstakingly just for the sake of being advised to eventually contact the webmaster of an unfriendly resource))) And somehow I myself didn’t think to look for his contacts on his website, but what a strange site, there is even a hint of contacts on it, does Google really think that such sites will leave contact information? Absurd…
And below all the same, you can find the following solution algorithms!
We are again offered to remove unwanted content, according to the usual scheme:
Remove unwanted content
Web pages may be removed from search results by the site owner or directly by Google.
What would you like to do?
Remove content hosted on your own site from Google search results
Remove content hosted on someone else's site from Google search results
And here we are again at the place where we started!
Here is the help!
Let's try the second option:
What do you want to do?
Remove data that appears in Google search results
after choosing this option, we are asked, as usual, a leading question:
Where is the data displayed?
On the website and in Google search results
Google is not responsible for the content of websites that appear in search results. Sites are managed by webmasters. This means that even if you remove a page from Google search results, it will still be available on the web. Thus, users will be able to find it in another search engine or through a link.
In your case, in order to remove unwanted content, you need to contact the webmaster of the site where it is published. If you cannot contact the site administration, contact law enforcement agencies.
I understand that Google is not responsible, etc. but shouldn't google help people to prevent this resource from being used by attackers? Why Write about the fact that even if Google deletes this data, it will be indexed on another resource! You know, for my own safety, as I think, and many others in a similar situation, I am ready to write to all search engines, asking them to remove such and such a site from the index!
What's the policy? Like, why delete it if it’s all the same where it is ... so isn’t it possible to solve such issues together? Shouldn't people help each other, especially having such resources in the face of Google???
In the meantime, my personal data, which I would not leave on the Internet under any pretext, is on the site and it is perfectly indexed, and the longer this happens, the more likely it is that this data will be picked up by other similar resources, and along with this, this information is very simple you can use it if any attacker shows a little imagination ...
As a result, I decided to call the Russian-speaking office in Russia, as I already said in Ukraine there is not even an electronic postal address, only a physical postal address is indicated.
So, after waiting a bit and choosing the language of communication, I was connected to a representative who did not introduce himself, it was a girl.
She carefully silently listened to my situation and advised all the same to contact online support, I again explained that I had just tried to do it in different ways, but there was no contact information anywhere, not even a contact form!
She replied that this could not be, I went through all these stages online, agreeing on what to press which item to choose with a representative, to which he replied that these were apparently technical temporary problems with the service, to which I replied that it had been like this for more than a month
(I had problems with google maps on my android tablet, Google Nexus and I tried to find a solution, but as now, then all attempts ended in nothing, I did not receive any support for the same reason as now. The first time I encounter problem: I buy a product, pay real money for a device and software, but I can’t get support at all, I regret buying a Google tablet, as such, the tablet is excellent, but the lack of support scares me, but what if my life depends on it, and the only one I will have an option to write to support ...)
So after I said that this is not a minute failure, the girl said you still fill out the form. I had to raise my voice so that the girl finally understood that there was no form of communication, neither from the links that I found, nor from the link that she dictated. She began to explain that this could not be, I began to demand options for contacting technical support, phone, skype, mail, whatever, she said okay, that's it
write down your address, I dictated an email address with a surname and initials, I dictated it several times in response to letters, she dictated in response, everything came together. Thank you and hung up.
I wrote a letter ... and it returned safely, since such an address does not exist, an auto-response came from the server ...
Here is such a story.
Outcome:
Frustration in the company more and more. People are not considered people. Although this is nothing new. But you always want to believe in a bright future, and not in a gloomy inhuman existence dominated by monopolists with an inhumane orientation.
p.s. but when I found the adwords technical support phone in my contacts, I made a call, listened to the answering machine and realized that you can only contact the specialists with some kind of adwords user number, then hung up. So they wrote to me by mail, a certain Ekaterina :) in five minutes (it turns out that when there is an opportunity to earn money, they quickly know how to connect my mobile from which I called with my mailbox, and even write a letter empathizing with me about whether I liked everything in the service and those who support adwords are asked to fill out a questionnaire…)
Previously, if I bought a phone or any other device, I understood that in case of questions they are always happy to help me, but here google Selling tablets and, in principle, providing a huge range of services, in principle, sends everyone “to google”, with or without .
Recently I ran into a problem when I needed operational support, at least informational.
I found in the results of Google indexing a resource on which I saw confidential information about myself and my loved ones, on a resource that, from nowhere, accumulated a bunch of information that I personally filled out about myself, except perhaps in a bank when applying for a plastic card, and then on paper, many years ago. It is clear that Google has nothing to do with the information that it indexes, but isn't this whole machine working for the benefit of users?
Apparently not.
So, when I tried on my own to report an unfriendly resource and tried to make sure that a site that hosts confidential information about thousands of users was closed from indexing, I did not succeed.
The fact is that I am in Ukraine, there is no direct support number for Google products, there is only an opportunity to contact support. Or call to nearby or not very countries. Later, I still called the Russian representative office, but more on that later.
But how to do that? Has anyone ever tried it? How you can report a problem, I'm not talking about results or real help or effective problem solving yet.
Let me tell you how it happens:
Step one
go to the technical support page:
support.google.com
step two
select the required section, in my case it is Web search
when you hover over the icon, we see a pop-up window:
Web search
Searching for information on the Internet
Help Center
Forum
Contacts
Step Three
When you click on Contacts, we see a message that:
The page is not available
Unfortunately, the requested data cannot be found. Try to find the information you need in the Help Center.
Step Four
Yes, if you search in the search for help, you can find this form:
Everything seems to be simple, we do everything as it is written:
Which Google product is your query referring to?
we answer:
Web search
Below is another form:
Please indicate the subject of your request
choose what you need:
Search results show my sensitive information (for example, social security number, ID, bank account or credit card number, or a picture of my personal signature)
Step five
follow the link...
and get to the page
support.google.com/webmasters/answer/164133
How to hide personal information from Google search engines
There are two options offered:
Remove unwanted content
What would you like to do?
We choose the second option, since we need to remove the content of Google results on someone else's site.
And get to the page
We offer three options for events:
By choosing this option, we get to the first form with which we started:
If you believe that the posting of certain content violates applicable law, please submit a request to have that content removed from Google.
2. Personal data
If you believe that the publication of certain information violates your privacy, please use our personal data removal tool.
3. Outdated content (but we will not consider this option, it makes no sense)
Removing information from Google
If you would like to remove any information from Google, please contact the webmaster of the site that hosts it. We remove data from search results ourselves only in some cases. Read more about this here.
Why contact a webmaster?
Even if we do not display the controversial site in search results, the page will not disappear. It can still be opened via a direct link or found using other search engines. Google only indexes pages that already exist on the Internet, and does not select them on its own. Therefore, in disputable cases, we advise you to resolve issues of deleting materials with the webmasters of the sites.
What do you want to do?
Prevent data from showing in Google search results
again sieve options ... well, choose ...
option one:
What do you want to do?
Prevent data from showing in Google search results
We are asked a counter question:
Are you a webmaster?
if not, I'm still not the webmaster of the resource that posted information about me online :)
then it takes us to another page and politely explains:
If you would like to remove any information from Google, please contact the webmaster of the site that hosts it. We remove data from search results ourselves only in some cases. Read more about this here.
It's strange ... I went through the technical support pages for a long time and painstakingly just for the sake of being advised to eventually contact the webmaster of an unfriendly resource))) And somehow I myself didn’t think to look for his contacts on his website, but what a strange site, there is even a hint of contacts on it, does Google really think that such sites will leave contact information? Absurd…
And below all the same, you can find the following solution algorithms!
We are again offered to remove unwanted content, according to the usual scheme:
Remove unwanted content
Web pages may be removed from search results by the site owner or directly by Google.
What would you like to do?
Remove content hosted on your own site from Google search results
Remove content hosted on someone else's site from Google search results
And here we are again at the place where we started!
Here is the help!
Let's try the second option:
What do you want to do?
Remove data that appears in Google search results
after choosing this option, we are asked, as usual, a leading question:
Where is the data displayed?
On the website and in Google search results
Google is not responsible for the content of websites that appear in search results. Sites are managed by webmasters. This means that even if you remove a page from Google search results, it will still be available on the web. Thus, users will be able to find it in another search engine or through a link.
In your case, in order to remove unwanted content, you need to contact the webmaster of the site where it is published. If you cannot contact the site administration, contact law enforcement agencies.
I understand that Google is not responsible, etc. but shouldn't google help people to prevent this resource from being used by attackers? Why Write about the fact that even if Google deletes this data, it will be indexed on another resource! You know, for my own safety, as I think, and many others in a similar situation, I am ready to write to all search engines, asking them to remove such and such a site from the index!
What's the policy? Like, why delete it if it’s all the same where it is ... so isn’t it possible to solve such issues together? Shouldn't people help each other, especially having such resources in the face of Google???
In the meantime, my personal data, which I would not leave on the Internet under any pretext, is on the site and it is perfectly indexed, and the longer this happens, the more likely it is that this data will be picked up by other similar resources, and along with this, this information is very simple you can use it if any attacker shows a little imagination ...
As a result, I decided to call the Russian-speaking office in Russia, as I already said in Ukraine there is not even an electronic postal address, only a physical postal address is indicated.
So, after waiting a bit and choosing the language of communication, I was connected to a representative who did not introduce himself, it was a girl.
She carefully silently listened to my situation and advised all the same to contact online support, I again explained that I had just tried to do it in different ways, but there was no contact information anywhere, not even a contact form!
She replied that this could not be, I went through all these stages online, agreeing on what to press which item to choose with a representative, to which he replied that these were apparently technical temporary problems with the service, to which I replied that it had been like this for more than a month
(I had problems with google maps on my android tablet, Google Nexus and I tried to find a solution, but as now, then all attempts ended in nothing, I did not receive any support for the same reason as now. The first time I encounter problem: I buy a product, pay real money for a device and software, but I can’t get support at all, I regret buying a Google tablet, as such, the tablet is excellent, but the lack of support scares me, but what if my life depends on it, and the only option I will write to support ...)
So after I said that this is not a minute failure, the girl said that you still fill out the form. I had to raise my voice so that the girl finally understood that there was no form of communication, neither from the links that I found, nor from the link that she dictated. She began to explain that this could not be, I began to demand options for contacting technical support, phone, skype, mail, whatever, she said okay, that's it
write down your address, I dictated an email address with a surname and initials, I dictated it several times in response to letters, she dictated in response, everything came together. Thank you and hung up.
I wrote a letter ... and it returned safely, since such an address does not exist, an auto-response came from the server ...
Here is such a story.
Outcome:
Frustration in the company more and more. People are not considered people. Although this is nothing new. But you always want to believe in a bright future, and not in a gloomy inhuman existence dominated by monopolists with an inhumane orientation.
p.s. but when I found the adwords technical support phone in my contacts, I made a call, listened to the answering machine and realized that you can only contact the specialists with some kind of adwords user number, then hung up. So they wrote to me by mail, a certain Ekaterina :) in five minutes (it turns out that when there is an opportunity to earn money, they quickly know how to connect my mobile from which I called with my mailbox, and even write a letter empathizing with me about whether I liked everything in the service and those who support adwords are asked to fill out a questionnaire…)
Previously, if I bought a phone or any other device, I understood that in case of questions they are always happy to help me, but here google Selling tablets and, in principle, providing a huge range of services, in principle, sends everyone “to google”, with or without reason.
