Today we’ll talk about the Google Chrome browser, and more precisely, about why Chrome may not start. Any user can encounter this problem, so let's discuss the causes of the problem and their solutions.
Viruses and software conflicts
Everything is simple here. If yesterday you were using Chrome without any problems, and today it stopped starting, most likely the problem is some kind of virus or malicious file. In this case, be sure to use an antivirus with the latest downloaded databases and a utility like Dr. Web Cureit, which will help you find the source of problems.
In addition, if you do manage to launch the browser, you can familiarize yourself with the connected modules in Chrome. To do this, type the phrase in the address bar chrome://conflicts/ and press Enter. You will see the loaded modules in front of you. If the system detects conflicts, it will definitely notify you about it. You will need to disable the module. If we are talking about any program, it is better to remove it or reinstall it. Just don’t delete any system file, otherwise you may not be able to start Windows next time!
Firewall and antivirus software
If you use a firewall, then you probably know that it does not allow all programs to access the network. It is worth noting that the setup occurs automatically, at the same time, the system can block important programs from accessing the network. You need to open your firewall or antivirus if it uses your own firewall and add the Google Chrome browser to the exclusion list.
Damage to system files
Theoretically, it is possible that system files that are somehow associated with the browser can be damaged. This happens very rarely, and if it does happen, viruses and malicious files are usually to blame. In this case, there are two options: this, or restoring the system to an earlier point in time. In other words, you need to roll back the system.
Click on the "Start" button, then select "All Programs" - "Accessories" - "System Tools" - "System Restore". Here you need to select a restore point (the date at which Chrome was working) and follow the instructions. The main thing is that you have at least one restore point.
User profile corruption
In this case, we are talking about damage to the Google Chrome user profile. You can suggest deleting the profile folder, and all data, including extensions, bookmarks, etc. will be deleted. If this doesn't bother you, delete the User Data folder. It is located at:
- Windows 7, 8 and Vista: %LOCALAPPDATA%\Google\Chrome\ (for example, C:\%LOCALAPPDATA%\Google\Chrome\)
- Windows XP: %USERPROFILE%\Local Settings\Application Data\Google\Chrome\ (for example, C:\%USERPROFILE%\Local Settings\Application Data\Google\Chrome\)
In this case, before the procedure itself, you can copy the folder to another directory - if something happens, you can restore it back.
If this does not help, it is better to follow the instructions and install it again.
Not enough RAM
There is an opinion that Google Chrome may not start due to insufficient RAM. I haven’t encountered this, but there are reviews about memory on the Internet. This can be solved by closing programs. To do this, turn off running applications one by one.
If this helps, you might want to consider increasing your RAM.
Update your video card driver
Google Chrome can use video card resources. So you can try it. This is not difficult to do, as I already talked about earlier.
If nothing works out
If all else fails, you can launch Chrome using the no-sandbox key. But! It is strictly not recommended to use it, since, according to some data, in this case some vulnerabilities may be opened in the browser. Therefore, this method is best used if you need to retrieve some saved data from the browser.
Find the Google Chrome shortcut on the desktop, right-click on it and select “Properties” from the menu. Go to the shortcut tab and enter —no-sandbox in the object field (before no there is not one dash, but two in a row!). Save the changes.
Let's try to launch the browser.
Once again, if in this case Chrome boots, I recommend removing all important data from it and reinstalling it until it starts starting without a key.
Among the various programs for viewing pages on the Internet, better known as browsers, one of the most common is Google Chrome. First appearing in 2008, this browser has now become so popular that it has partially eclipsed even such old-timers as Opera and Firefox.
The reason for this is the balanced internal implementation of the program code. Everyone knows that you should not reinvent the wheel, because nothing good usually comes of it. But an attempt to refine an existing invention by carefully studying the features of its operation and optimizing them, as a rule, gives excellent results. This is fully true for Chrome: the gentlemen from Google carefully studied the wishes of users of existing browsers at that time and released their own software product, eliminating potential weaknesses. They succeeded, and the browser turned out to be simply magnificent. It still has some shortcomings, but they are rather specific, which are ignored by most users. For example, it is completely unclear why there is no built-in ability to save pages in chm and mht formats or why so many open connections are created with a simple request. But, as already mentioned, this in no way detracts from the advantages of Chrome, among which especially noteworthy is the record-breaking fast loading and small amount of RAM.
Despite this, the question is often asked on forums why Google Chrome does not open pages. Problems with opening pages can periodically arise when using any browser, but the peculiarity of Google Chrome is that the reason is not so obvious, and does not always give the correct (and, most importantly, understandable) answer.
In fact, the answer to the question why Chrome does not open pages is quite simple. There are very few reasons for this behavior in a good browser. Let's take a closer look at them.
If Chrome does not open pages, then first of all you need to check your Internet connection. When it disappears, the browser will honestly inform the user about the reason and the questions will disappear. But sometimes the connection itself remains established (automatic reconnection does not occur, and the network icon is active), but the exchange of data packets with the provider’s server is disrupted. Wireless network users often encounter this problem. As a result, Chrome does not open pages. The solution is simple: reconnect the Internet yourself (disconnect the connection and reconnect).
No less common is the problem of traffic blocking by antivirus programs. Some comprehensive security systems operate in interactive mode (Dr.Web Space and Avira Security Suite) and often ask the user to assign a specific rule for applications trying to access the network. Beginners who do not want to delve into the essence of the dialogue can deny access to all programs or, at the other extreme, allow all actions. As a result, Chrome does not open pages because it is denied access to the Internet. For beginners, it is better to use automatic antivirus programs (Kaspersky, NOD) or carefully read the messages in the dialog boxes.
Unlike other browsers, Google Chrome uses the same system proxy settings as Internet Explorer. Incorrect proxy server settings - and Chrome does not open pages. Having launched the settings in Explorer, you should follow the path “Connections - Network Settings” and check the proxy status. In most cases, it is enough to set the automatic mode. Exception: a proxy is needed for normal operation. In this case, you need to use the help of your system administrator.
There may also be a problem with flash technologies. To solve the problem, you can try updating the Shockwave Flash application from the Adobe website.
Google Chrome is the most popular browser in the world. This is proven by all social surveys, as well as technical monitoring data. However, there are situations when even the most reliable and popular browser stops opening web pages. In such cases, diagnosis and solution to the problem is necessary. You need to check everything - from your Internet connection to the possible consequences of viruses. However, there is nothing complicated in fixing the problem; you just need to go through possible solutions until the browser works.
Checking Internet functionality
If the browser does not open pages, diagnostics must begin by checking your Internet connection. It is quite possible that the problem is on the provider's side, not yours. And the first thing you need to pay attention to is the network icon. When it is “clean”, without additional characters, it means that everything is fine with the connection (at least that’s what the operating system thinks). But if a red cross or yellow exclamation mark appears on the network icon, there is no connection to the network or the Internet.
A red cross on the network icon means there is no connection
In addition, you need to try accessing different sites - it is quite possible that the provider or government agencies have blocked some resources. This happens if services are caught violating the law.
To be sure, you need to try other browsers and applications. Programs such as Skype, Viber and others do not use standard connection protocols, but create communication channels with their servers. This will help you understand what the problem is: the Internet connection is not working or there are problems with individual protocols in general.
Fixing DNS issue
DNS (Domain Name System) is a service that is responsible for communication between a computer and the requested domain. In fact, when sending a request to the Internet, the browser first hits the DNS server, which directs it to the required resource. If the default service your ISP uses or an internal service on your computer is experiencing problems, your connection to sites may be disrupted. In case of server problems, the standard DNS must be replaced with the one that works in the computer settings, and if problems arise in the program code, reset the cache and restart the computer.
To change the preferred DNS server, you need to enter its address in the corresponding connection settings:
- Copy the line control.exe /name Microsoft.NetworkandSharingCenter into the Windows search, then select the best match.
Through Windows search, open the “Network and Sharing Center” environment
- In the window that opens, click on the link opposite the Internet connection to open the network status window.
Click on the connection to open the status window
- Click “Properties”, then in the dialog box that opens, select “IP version 4” and click the “Properties” button again.
Select “IP version 4”, then click “Properties”
- We move the toggle switch to the “Use the following addresses” item and set the preferred and alternative server with IP addresses 8.8.8.8 and 8.8.4.8.
We move the toggle switch to the item “Use the following addresses” and register standard IP DNS
- Save the changes by clicking OK in each of the open windows.
To clear the service cache, use the command line:
Video: How to Clear DNS Cache
Deleting temporary files in Google Chrome
Like all browsers, Google Chrome stores temporary files for faster browsing and loading of already visited pages. However, if there is too much data, the browser may not work correctly. The inability to load pages is a very rare symptom, but it does happen when the data store is full. Therefore, it is recommended to carry out cleaning not only in cases of incorrect operation of the web navigator, but also for preventive purposes once a month:
How viruses work
Sometimes malware can interfere with the operation of the browser or the system as a whole in such a way that the programs will function normally, but basic actions will lead to errors. To avoid such developments, from time to time it is necessary to clean your computer with two or three antivirus programs to more effectively scan the system. And only after that start restoring the settings. Otherwise, the corrected data will be corrupted again.
Fixing the hosts file
The hosts file contains some exceptions for working with sites. Virus programs very often edit these settings, causing users to suffer. After cleaning the system from malware, you need to check the integrity of the file and remove all unnecessary data from it:
Editing a shortcut
Shortcut properties are another place where viruses can cause harm. By adding attributes to values, they change the operation of the program, even to the point of inoperability. Therefore, it is very important to return the label to its original form:
Google Chrome Cleanup utility
Google Chrome Cleanup is a small application from Google, whose work is aimed at “curing” the browser of the same name in the event that its settings or working files have been tampered with by malicious software or a careless user. The program allows you to get rid of threats and restore your browser to factory settings. Starting with the spring updates of 2018, the utility is built into the browser, so there is no need to download and install it. The code is launched from the browser settings:
Access is blocked by antivirus or firewall
There is also a downside to protecting against the virus threat. Antivirus programs or built-in firewalls may prevent browsers from connecting to web resources. By default, in Windows, the “Firewall” is responsible for connecting and working on the network, and you need to disable it:
- In the search, enter “Firewall” and select the best match.
Through the search, open the “Firewall” settings
- In the left column, select “Enable and disable …”.
Turn off the parameters for each network and save the changes with OK
Clearing the route list and resetting TCP/IP settings
The connection between the browser and the site passes along “trodden paths” - the nodes that make up the route. Sometimes one of the route nodes may fail, and accordingly, the entire request path is disrupted. In this case, you need to clear the list of routes so that the browser finds a new one:
And the last option to restore normal operation of the browser is to reset the TCP/IP settings. To do this, you need to enter two commands in turn on the same command line:
Video: How to reset TCP/IP settings
Fixing Google Chrome not displaying websites is very easy. You must follow the instructions above, and your favorite browser will work like a clock.
Google Chrome occupies a leading position in the lists of popular browsers. It is known as the fastest, most convenient and practical Internet surfer. But even giant companies like Google can't plan for everything. For this reason, an error may occur in Google Chrome, which will lead to it stopping working or opening altogether. But if you follow some steps, you can bring the browser back to life on your own.
Why Google Chrome won't start: possible causes of the problem and their solutions
There are several reasons why Google Chrome could stop opening. If you don’t know what the reason is in your case, then try all the methods in order.
Quick solutions to the problem
Checking the network connection is working properly
If the previous steps did not help and the browser still refuses to open, then you should check the health of your network connection. Make sure you are connected to the network and the Internet is receiving and sending traffic:
Checking your computer for viruses
There are viruses that, roughly speaking, are aimed at breaking browsers. Perhaps you picked one up on the Internet, and now it has made itself known. To find out if this is the cause and fix it, follow these steps:
- Open the antivirus installed on your computer.
- Go to “Scan” or “Antivirus”.
- Select "Full Scan".
- Wait for the process to complete and remove any viruses found. You can check the box to have the antivirus automatically remove all detected threats and turn off the computer.
Reinstalling the browser
There may be a critical error in the browser that is constantly preventing it from launching. Then you should reinstall it. To do this, follow these steps:
- Open Windows Search.
- In the search bar, enter “Add or Remove Programs.”
- Find Google Chrome and click the Uninstall button.
- Download the installation file from the official Google website (http://tinyurl.com/gmukt7b).
- Go through the installation process and open your browser.
Error in user settings
The browser may not open due to incorrect profile settings. In order for it to work again, you need to create a new one:
- Open the explorer.
- In the path line we write %LOCALAPPDATA%\Google\Chrome\User Data\.
- Follow this path and rename the Default folder to any other name. Then, when opened, the browser will notice that there is no Default folder and will create a new one.
- If this does not help, then go to the path %LOCALAPPDATA%\Google\Chrome\ and rename the User Data folder to any other name. Open the browser again and wait for it to recreate the User Data folder.
Conflicts with other programs
In addition to the browser, there are other third-party programs installed on your computer that Google Chrome may conflict with. To avoid this, follow these steps:
- Download and install a program from the official Google website to find and remove programs that may interfere with the operation of Google Chrome (https://www.google.ru/intl/ru/chrome/cleanup-tool/).
- Launch the application and start checking.
- The program will find unwanted software and prompt you to remove it. Confirm the action. If nothing is found, click the Continue button.
- Chrome will open a link and ask you to reset your browser to factory settings. Confirm the action.
Firewall problems
There is an Internet protection firewall on your computer, or firewall, which can block Internet access to your browser. In this case, you need to add Google Chrome to the list of exceptions. Let's do this first in the built-in Windows firewall:
- Open Start and type “Windows Firewall” into the search bar.
- Open it and select “Allow interaction with an application or component” in the left column.
- In the window that opens, click “Change settings”.
- Check both boxes next to Google Chrome.
Also, many antiviruses contain a built-in firewall. To check if it is blocking internet access for your browser, simply disable it and try opening Google Chrome. If it helps, then turn on your antivirus and follow these steps:
If all else fails
If none of the above methods solved your problem, then you should contact Google support, describing in detail your problem and a list of what did not help you solve it:
Or ask a question on the official Google forum (https://productforums.google.com/forum/#!forum/chrome-ru):
Video tutorial: “What to do if Google Chrome does not open”
Google's browser has a huge number of positive aspects and advantages, but at the same time, like any program, it can break. This happens rarely, but it does happen. If this happens, then you should try one of the ways to solve this problem. In most cases, the browser will start up and start making you happy with its work again. But it happens that the error is individual and it is worth contacting specialists at Google support, who will certainly help you.
Let's imagine a situation where you decide to go online using your favorite Google Chrome browser, but it doesn't open. There can be many reasons for this, as well as ways to correct it. Let's look at the most common of them, as well as opportunities to correct the situation.
Antiviruses and firewalls
If Google Chrome Windows 7 does not start, then you will most likely need to look for the reason in the antivirus programs installed on the computer. It is the antivirus or firewall that blocks the browser from opening. Getting rid of the problem is quite simple.
First, you should check whether the browser really does not start due to the antivirus program. To do this, temporarily disable the firewall or antivirus. For example, you will learn how to disable the firewall in Windows 8. Now we launch the Internet browser. If it opens, it means we have found the cause of the problem. In this case, you will need to create an exception for Google Chrome in the antivirus settings. After this, turn on the antivirus program again. If everything is done correctly, then there should be no problems launching Google Chrome.
It has been noticed that the browser often conflicts with Spyware Doctor. In addition, problems may arise for users with McAfee Enterprise antivirus and Comodo firewall installed on their computer. But other programs can also block Google Chrome.
Profile corruption in Google Chrome
There are other errors that prevent the browser from working. So, sometimes Google Chrome does not open or the program window closes a few seconds after launch. If you do not receive any messages notifying you that an error has occurred, the problem may be related to the user account.
We solve problems in several stages. First of all, please note that your antivirus or firewall must be updated to the latest version. In the application settings, make sure there is a record that chrome.exe is allowed as a process. If all this is done and the problem remains, then let's try to create a new profile. It should be noted that you can transfer information from your old account here. However, if the latter is damaged, then this is not recommended.
To create a new profile in the Windows operating system, first close Google Chrome. After this, we will need to open Windows Explorer, for which we can use the Win and E hotkeys. We are looking for the LOCALAPPDATA folder. Next, we follow the Google-Chrome-User Data route. In this window we are interested in a folder called Default. Click on it with the mouse, select rename and enter Backup Default.
After completing the steps, launch the browser. A new Default folder should automatically appear when you first open it. To transfer information from the old profile, we will still need it. So, in order for bookmarks to appear in the new account from the old version, you need to move the Bookmarks.bak folder here. Moreover, do not forget to rename it Bookmarks.
For Apple OS, the steps will be similar. The only thing is that the browser files will not initially be located in the Library. Next you will need to go to the Application Support folder. All other actions are similar to what we do in Windows.
Of course, the reasons listed are not the only ones. Therefore, the above methods do not always help launch Google Chrome again. For example, a virus could often damage an application. In any case, if your browser does not open, then first we try what is described above. You can also try again. If this does not help, then you will need to look for the problem elsewhere, and perhaps seek the help of specialists.
