How to fix an error while receiving data. Error while receiving data from the Play Market server

Many users of smartphones running Android sooner or later, when trying to enter the Google Play Market, display a message: "Error while receiving data from the RH-01 server."

I must say right away: there is no single solution! One way will help one, another - another. The thing is that this problem has several reasons, and therefore we will consider several ways to fix it at once. Try them one by one, and one of them will certainly help you!

The methods are listed in the order of increasing labor costs for their implementation, from the simplest to the most complex. Therefore, I recommend to carry out manipulations in this order.

Depending on the device and the OS shell it uses, the items indicated in the article may differ slightly in name, but the general meaning and their location remain similar. In this article, screenshots are taken from the Xiaomi Redmi 4x smartphone.

Method 1. Reboot the device

Android users know very well: if some error comes out, the first thing to do is to restart the phone. This operating system is so arranged that as it continuously works, a critical mass of some glitchy operations accumulates in it, which is why errors occur. Therefore, we can safely reboot the device and try to enter the Play Market.

Method 2. Check the date and time

Error rh 01 may occur due to the fact that the date and time on the smartphone (for one reason or another) is lost. Check their correctness in Settings.

Set the correct values ​​if the time settings have been lost.

To avoid this situation in the future, disable the Use network time option.

Save your changes. If the play market is still not working, move on.

Method 3. Sign out and sign back into your Google account

In the android settings in the "Other accounts" section, find the Google icon and click on it. In the account options, select "Delete account".

Now you need to restart your smartphone, re-add your current Google account (you don't need to create a new one!) And log into it. Did not help? Moving on.

Method 4. Clearing the cache of running Google Play services

Now we are ready to finally use heavy artillery :) In order to clear the phone's memory from any garbage that can lead to problems in the operation of applications, we need to reset the cache. To do this, in Settings, go to the All Applications tab and look for the Play Store item. We click on it. In the screen that opens, press the "Erase data" button.

We do the exact same steps for the processes named "Google Services Framework" and "Download Manager".

All the techniques described above are clearly demonstrated in this video (using the example of "pure" Android), so if at some stage you have difficulties with what and where to press, be sure to watch it:

Method 5. Reinstalling Play Store

Well, if the error with entering the Play Market has not disappeared (which is unlikely), there is one more way to solve the problem, but it is more suitable for advanced users. It takes a long time to describe it, so I suggest you just watch the video, where everything is clearly explained in stages:

Judging by the comments to this video on YouTube, this decision saved many users of the Google app store from complete despair :)

Friends, what method saved you from error RH-01? What helped specifically in your case?

Every Android OS user may get RH-01 error in the Play Market when he tries to download a new application or update an old one. Most often, the problem occurs with people who have installed third-party firmware on their phone. Also, difficulties are associated with the fact that the Play Market simply cannot receive data to work from its servers. In turn, the mobile device itself is capable of preventing the phone from connecting to the Play Market servers, let's look at the options for fixing the RH-01 error.

RH-01: error in the Play Store - how to fix it

Reboot the device

Error illustration

Yes, no matter how trite it may sound, but it really helps in most of the problems that may arise with the device. This error is no exception. To restart the device, just hold down the power button, in the menu that appears, click "Turn off the power" or "Restart".

Menu illustration

Setting the correct date and time on the device

Sometimes the error appears due to the fact that the wrong date and time is set on the phone. The fix is ​​easy, let's get started:

Open “Settings” on your phone, then “Date and time”.

Make sure the information displayed is correct. If, nevertheless, they are not, then you should turn off the functions "Date and time of the network" and "Time zone of the network". Then set the date and time yourself. Be careful with setting your time zone, it needs to be set in accordance with your location.

Menu illustration

Most likely, this solution will help fix the error. If it doesn't help, go to the methods that will be described below.

Re-add Google account

Often, users are helped by the usual deletion and re-adding of an account to the system. Let's take a look at the steps on how to do it:

Open on the phone "Settings", then "Accounts"

Menu illustration

We are looking for our Google account in the accounts, click on it, then click on "Delete account"

Menu illustration

We reboot our device, open "Settings", then "Accounts", there and add the Google account that we deleted

Clearing cache and Google Play Market data

This method often helps to get rid of most of the errors associated with the Play Market, let's move on to the steps:

Go to "Settings"

We are looking for in the "Applications" menu

In the window that opens, click on the "All" tab

Menu illustration

We are looking for "Play Market" in the list

Click on "Stop", then on "Clear cache" and "Clear data"

Menu illustration

We return to the list of applications, look for Google Play Services and Download Manager, do the same as for the "Play Market".

Resetting device data

If you have tried all the methods and none of them helped, then you should think about resetting the data, now we will tell you how to do it:

Open "Settings", look for the item "Restore and reset", click on "Reset settings".

We agree that all your data will be erased from the device (save the data that you really need and important in advance).

Menu illustration

You can watch a video with some ways to solve the RH-01 error in the video:

As you may have noticed, there are many ways to overcome the RH-01 error in the Google Play Market. In most cases, restarting the device or resetting the cache and data of the Play Market application helps. We hope our tips came in handy!

The operating system Android, which is installed on most mobile gadgets, belongs to Google Corporation. For storing programs developed for Android, there is a well-known site Google Play. This is the most complete and most authoritative source from where you can install programs on your smartphones or tablets. In addition to Google Play, there are many other services of the IT giant, which are deeply integrated into every mobile device. We can say that every Android gadget is critically dependent on smooth interaction with Google. Therefore, any system failure of such interaction can lead the user to complete confusion. In this article, we will tell you about error RH-01, which sometimes occurs when downloading programs from the Play Market application store.

Error while receiving data from the RH-01 Play Market server

This is an unpleasant common error in interacting with the built-in Play Market application. The worst thing is that there are many reasons for its occurrence, and it is impossible to say unequivocally why it happened in each specific case. It usually appears when you try to enter the program, but it can also happen during work.

The community of users of Android devices has long developed recommendations to eliminate this problem. We just have to bring them here.

Reboot the gadget

This is the easiest and most understandable way to deal with problems since the first versions of Windows. "If something doesn't work, just reboot the device." Surprisingly, this method is still relevant today. If you cannot enter the Play Market, restart your smartphone, wait until it is fully loaded, and try again. Very often, on the second try, everything will work, as if nothing had happened.

Clearing data and cache of Google services

The second method, if the first did not give a result, is to delete information from the cache. This often helps resolve issues in many cases, including dealing with the RH-01 error.

Go to the "Settings" of your gadget. (The names of the menu items may differ slightly depending on the firmware version.) There, find the item "Applications" (or "Application Manager") and go to it.

In the list that opens, find the item "Google Play Services".

This page will display information about the running program. You need to click on the "Clear data" and "Clear cache" buttons.

After this operation, try to launch the Google Play store again. Very often the error disappears.

Setting the correct time and date

This subtle mistake can spoil a lot of blood for inexperienced users. If the date and time were set manually on the gadget, and not through an automatic update, then you may encounter incorrect operation of certain programs.

Go to the "Settings" item and find "Date and Time" there. Turn on time synchronization with the network. You can try to turn it off, enter the date manually, and then turn it on again for synchronization to work. Check your timezone, it should be in sync too.

Reinstalling Play Market

Although this program is usually preinstalled on all Android devices, it can also be reinstalled like any other. Perhaps there was some kind of failure in it and it cannot contact its cloud, where all Android applications are stored.

Before starting, you will have to allow the installation of programs from unknown sources on the device. After that, open your browser, and use the usual search to find sites with the Play Market program. Pay attention to the release time to download the most recent version. Download the apk file and delete the old Play Market. After that, just install a new one like any other application.

Removing and adding a Google account

Crashes can be not only in the app store, but also in the very connection of the device to your Google account. It has already been said above that integration with Google services is critical for the operation of all devices on Android. Therefore, you can try to update your registration.

To do this, find the account storage on your smartphone or tablet. Find your Google account there and just delete it, and then re-enter.

Radical methods

If the previous methods did not help, you will have to get deeper into the system.

All Google services on the device depend on the Google Services Framework. It is she who is responsible for their synchronization of services with cloud storage. Try this:

1. Go to the "Application Manager", find there Google Services Framework.
2. Enter its settings and tap on the "Force Stop" button.
3. Tap the "Clear cache" button.
4. Exit the "Dispatcher" and reboot.

This will restart the service. If it did not work correctly, then restarting it will help get rid of the error.

The same procedure might be required for the Freedom app. This is a program that simulates virtual purchases within games. That is, it deceives many games, telling them that this or that purchase was made, although in fact you did not do it.

As is clear from the description, this is a trick program that can use all sorts of not entirely legal tricks for its work, for example, edit the hosts file. If you have installed it, then do not be surprised that sooner or later you will start to get different errors. Try to do the same: forcibly stop its work, clear its cache and restart.

When using devices from Lenovo, certain problems are possible that are also encountered with devices from other manufacturers. One of them is an error when receiving data from the rh 01 server, which occurs when updating or installing applications from Google Play Market. In particular, users of Lenovo devices often face similar situations. Owners of devices with custom firmware often have a problem. When trying to install an application from Google Market, users see an error notification on the screen.

How to get rid of it? There are several ways to do this, but, first of all, you need to find out the reason that contributed to the error. Oddly enough, it does not consist of a server crash, as the name suggests. The problem lies precisely in the Android device itself.

Below are four ways to fix the problem in which applications from the play market cannot be delivered ("Error while receiving data from the rh 01 server").

Setting the correct time and date

Often, the application cannot be installed precisely because the time and date are incorrectly set. In this case, the reason is related to the discrepancy between the terms of use of the license. This problem can be solved quite simply.

It is necessary to carry out the following sequence of actions:

1. Go to "Settings", then go to "Date and time".

1. Check whether the set parameters correspond to those existing in reality. If there is a mismatch, you need to turn off the installation in automatic mode and install everything manually. It is also important to take into account the time zone, which should correspond to the location.

1. At the end, you need to save your changes.

If the problem lies in the incorrectly set date and time, such actions will help to solve it.

The easiest way to get rid of the error is to reboot the device. It should be noted that this method often solves many problems. After rebooting, you should try to install or update the application again. If all else fails, it's worth trying other methods.

Ochitska cache and Google Play data

Clearing the cache and Google Play Market data often helps to fix the error. The following manipulations are performed:

1. Go to "Settings".

1. Select "Applications" and "Application manager".
2. A tab titled "All" opens.

1. The list that opens is scrolled down until the Play Market is found. This line is selected by clicking on it.
2. Three buttons appear, which must be pressed in sequence. A forced stop is performed first, then the cache is cleared, and finally the data is erased.

1. A return to the list of applications is performed and similar manipulations are performed with Google services and download managers.

If the error persists, the last method remains.

Adding a Google account again

To get rid of the problem, you will need to take the following actions:

1. Go to "Settings".
2. Click on the line "Account".
3. Click on "Google".
4. This will open a Google account. You need to remove it.

1. In the end, you will have to restart your smartphone, and then add your account again.

These are all methods that will help get rid of the problem. One of them must be effective. It is worth noting that they also solve the problem in which the screen displays "Error receiving data from the df dferh 01 server" when downloading applications from Google Market or updating them.

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Many users have encountered an error problem when receiving data from the server to the Play Market. The service displays an alert in the form of an RH-01 code during installation or updating of software for Android. Especially often, this malfunction appears among the owners of smartphones with custom firmware. Despite the fact that the store indicates a server malfunction, the reason is associated with incorrect device settings. There are three ways to solve it. Perhaps one of them will help to cope with the error.

Content:

Method 1: Eliminate error RH-01 by checking the date and time

Updates typically fail because the date and time do not match the application license settings. To set the correct indicators, you need to do the following:

1. Step: Go to the "Settings" device.
2. Step: Open the "Date and Time" section.
3. step: Set the real parameters in the sections "Set date" and "Set time".

A possible reason for the time discrepancy lies in the wrong choice of time zone. The option "Values ​​set by the network" can also affect. If the auto-detection mode is enabled on the phone, turn off the "Automatic" function and set the parameters manually. If this solution doesn't work, try the following guidelines.

Method 2: Reboot the device

Very often, the most common way to solve any errors can be a banal reboot of the device. Try turning the device off and on again. After that, go to the Play Market store and try to download the application. If the RH-01 error appears again, then go to the next method.

Method 3: What to do to solve the problem? Cleansing Google Play data will help!

This is perhaps the most effective method for correcting almost all existing errors. You need to clear the data and cache of the Google Play Store application, and also uninstall the update. To do this, do the following:

1. Step: Open "Settings".
2. step: Go to the "Applications" section.
3. step: Next in "Application Management".
4. step: Open Google Play Market.
5. Step: Press the "Clear cache", "Delete data" and "Delete updates" buttons in turn.
6. Step: Restart your device and go to your Google Play account settings.
7. Step: Go to "Auto-update applications".
8. Step: Set the parameters "Always" (you may be charged for metered traffic) or "Only via WiFi".