Iphone 5s update installation failed. Possible ways to install the update

An error when updating iOS 11 may cause the system to not be installed or to get up incorrectly, so that it will be uncomfortable to use the device. Errors when downloading an update over the air or installing via iTunes can be corrected independently, without contacting service center.

Supported Devices

If you didn't receive the iOS 11 update when you connected your device to the Internet via Wi-Fi, and an error occurred when trying to install the update in iTunes, make sure that the model supports new version systems.

Note that iOS 11 can be installed on the iPhone 5S, but the iPhone 5 and 5C are not listed. So it will not work to put an update on them in any case, you will have to be content with the capabilities of the previous version.

Failed to check for update

Errors can occur at different stages of the update. For example, at the very beginning, even before the update is loaded, the following message appears:

If your device supports iOS 11 but can't find the update, follow these steps:

• Do a hard reset. Hold down the Home and Power buttons (Power and Volume Down on iPhone 7 and above) until the screen turns off.
• Check your internet connection. Try connecting to another WiFi networks.
• Delete the developer profile if you added it to test the beta version (Settings - General - Profiles - iOS Beta Software Profile - Delete).
• Try updating through iTunes.

Immediately after the release of the update, failures can occur on the side of Apple servers that cannot cope with the influx of users. In this case, it remains only to wait for your turn to download. If the device detected an update and started downloading it, but the download was interrupted by an error, wait a bit and try downloading the update again.

Pay attention to:

• Quantity free space in mind.
• Internet connection stability.

If the update is not downloaded over the air, install it via iTunes.

Problems with downloading the update in iTunes

Updating via iTunes can also be imperfect. One of the common problems is error 9006, which appears when updating or restoring the firmware. A failure indicates an inability to establish a connection with Apple servers.

Error 9006 when updating iOS 11 is resolved in the following ways:

• Check network connection. Make sure the connection is stable.
• Complete iTunes job and start the program again.
• Install the latest iTunes version. Update the application through the "Help" menu or completely remove it from the computer along with all components and install the new version downloaded from the Apple website.
• Restart your computer.
• Try connecting the device to another USB port. Use the connectors on the back system block. Avoid adapters.
• Temporarily disable your anti-virus software and firewall.

Usually, to fix error 9006, it’s enough to disable the firewall, which prevents you from connecting to Apple servers. The iTunes option is good because even if Apple servers do not respond, you can download the firmware from a third-party trusted source (for example, w3bsit3-dns.com site) and install without any problems.

1. Hold down the Shift key and click Restore.
2. Specify the path to the firmware through the explorer.

iTunes will install itself new system, and you will save time downloading updates.

Difficulties with installation

If you downloaded the update to your device "over the air", but there are problems during the installation phase - a failure occurs, or installation in progress too slow - try the following methods:

1. Hard reboot your device.
2. Check the battery level. Plug in your charger.
3. Make sure your Wi-Fi connection is stable.

If you can't install the update on your phone or tablet, update via iTunes. In extreme cases, you can transfer the device to DFU mode, then perform a restore. With this approach, the probability of errors is minimal.

If after the update on the iPhone the screen stops working or freezes,

Hi all! Every year Apple updates the operating system for its mobile devices - that's good. And every year she fails to do it without mistakes - this is bad. And although iOS 11 was released quite recently (and at the time of this writing it is still in the preliminary beta testing stage), each user can install it and “feel” - what is so new that Apple has prepared for us?

True, both at the installation stage and during use, with the iOS 11 update on the iPhone and iPad, there may be various problems. Some of them are serious, some are simpler .... In general, we need to understand and correct all this disgrace. How? And I'll tell you now. Let's go quickly and decisively!

Some useful information:

• Be sure to back up all data - or .

Devices that can install iOS 11

Not all gadgets support the new operating system Apple, the update is available for:

If you did not find a mention of your device in the table, then, unfortunately, iOS 11 is not available for you.

"Check for iOS 11 updates failed" error

So, you have not yet installed the firmware itself (you just expressed a desire) - the problems are already at the very beginning. And they are that:

An error occurred while checking for a software update.

It turns out that the iPhone or iPad is not found new firmware(although it exists!). How to fix it?

1. Check internet connection. Use a different Wi-Fi network to download.
2. If it's a beta version, then check for an appropriate profile. If the final - the absence of any profiles.
3. Try updating with iTunes.

You also need to remember that at the time of the release of the firmware great amount people are trying to download the new version of the software. Apple's servers do not withstand and failures in their work () are possible. AT this case We can't do anything, all we have to do is wait.

Update download error

So, the iPhone or iPad "saw" iOS 11 and started downloading it. However, here we may be in for a surprise in the form of an update download error.

What are the reasons for such behavior?

1. Not enough memory on the device. If the download occurs "by air", then you need to free up space under setup file software. Don't want to delete anything? Use iTunes.
2. Unstable or weak Internet connection - breaks during download.
3. The notorious overload of Apple servers. We wait a while and try again.

Do not want to wait until the failures pass? You can always "deceive" Apple and download the firmware from third-party resources (for example, w3bsit3-dns.com), and then "slip" it into iTunes. how to do it.

iOS 11 won't install

So, we still uploaded the new version of the software and everything is ready for installation. We begin to install and ... there are two options:

What can be done?

1. Hard reboot the device.
2. Check the battery charge - it should be more than 50%.
3. Again, pay attention to the Internet connection.

Nothing helps? Everything is frozen and the bar does not move for a long time? and update via iTunes - this is the only way"revive" the device.

Update to iOS 11 via iTunes - Restore Failed

This error is especially relevant for those who constantly use beta software. So, when you try to "roll back" to stable version firmware via iTunes, you may encounter the fact that the iPhone or iPad "hangs on a string" and the recovery will fail.

What to do?

1. Put the device into DFU mode.
2. Download previous version firmware (if you have the 2nd beta installed, download the 1st one).
3. Connect to iTunes, hold down the Shift key (for Windows) or Alt (for Mac) and click the "Restore" button.
4. Select the downloaded firmware.

After installation, connect to iTunes again and restore the device in the usual way.

Perhaps on this moment it's all. Since iOS 11 is currently in testing, consider "glitches and bugs" in iPhone operation or the iPad doesn't make sense - there are too many of them. But if they remain after the release final version I will update this article.

P.S. Be sure to write in the comments about the errors that you encountered - we will try to figure it out and find a suitable solution!

P.S.S. The secret way to get rid of all malfunctions - put "likes" and click on the buttons social networks. Worth a try!:)

Annually Apple corporation does everything possible for its users so that they can use modern gadgets without unnecessary worries. The main updates concern the operating iOS systems. However, even the most best developers It is not always possible to present new software without errors. iOS 11 appeared not so long ago, but users have already encountered a number of errors. For example, many complained that when trying to restore, there was a problem loading the iPhone software. Others noted that there were troubles at the first stage of obtaining new software. However, this does not mean that the creators of "apple" products are to blame. Sometimes similar problems arise from the actions of the owner himself modern gadget. Therefore, before going to a service center, it is worth figuring out: if there is a problem downloading software for the iPhone, how to fix it yourself.

Devices eligible for iOS 11

This is the simplest but also the most common mistake that users face. And everything is explained quite simply - not everyone knows that not all phones support the new software.

If you have a problem downloading the software for the iPhone, then first of all it is worth clarifying that this update is only available for iPhones of the 5th series and higher. Therefore, it is better for owners of older models to refrain from installing such software, since such a procedure will only lead to malfunctions of the device.

Failure to check for updates

The reasons for the problem when downloading software for the iPhone may be different. For example, in some situations, the device does not find new iOS. This means that the phone does not even see that the updates are out.

To fix this error, first of all, you need to check the correctness of the Internet connection. If there is no network, then the system will not be able to connect to the server and receive new data.

Also, if you're having trouble downloading the iPhone software, you can try updating through iTunes.

Less probable cause the occurrence of such a problem is an overload of Apple's servers. This could happen the day after the release of the new software, as millions of users rushed to download software. If there is a problem downloading the iPhone software (error 39), this indicates that the device cannot access the Apple servers.

But today it is no longer relevant, although this information useful in the future, when new "apple" updates appear on the Web.

Update download error

In some cases, the phone sees the new software and even starts downloading it. However, in the process of receiving new data, the device starts to give errors. In this case, problems can be caused by several reasons at once:

• Insufficient memory in the phone. If a boot files"Hung in the air", then this suggests that they simply have no place. In this case, you need to free up memory or use the download via iTunes.
• Weak internet connection. If breaks constantly occur when downloading updates, then the system simply cannot receive everything necessary files. In this case, you need to check the Internet speed and, if necessary, wait until it becomes stable.
• Restarting the manufacturer's servers. Since Apple is constantly presenting new developments, such line breaks are not uncommon. In this case, it is worth repeating the software download the next day.

New software is not installed

Sometimes it turns out that there was a problem when downloading software for the iPhone, not in the process of downloading new files, but during the direct installation of files. In this case, the most likely situation is when a pop-up window appears on the screen, and an inscription flaunts on it that a failure occurred during iOS installation 11. The second option - the indicator, indicating the completed operation, moves at a fantastically slow speed.

If there is a problem downloading the software for the iPhone and nothing helps, then you can resort to a hard reboot of the system. It is best to save the most important files first.

Forced reboot

A standard factory reset was previously performed by pressing the Home key and the device's power button. However, starting from the 7th model, Home is no longer mechanical, so the user simply has nothing to press. How to be in this case? Everything is very simple.

First of all, you need to make sure that the phone is working in normal mode. After that, it is enough to simultaneously press the power button of the device and the volume down. It is necessary to hold the keys until the gadget's monitor turns black and the well-known "apple" logo appears on it. After that, the buttons can be released.

After that, the device will enter the factory settings mode and should work normally.

If you have a problem downloading the iPhone software, the instructions for fixing it may be different. For example, it is much easier and more convenient to use the built-in iTunes tools. At the same time, updates do not require a lot of space, and the process itself will be less “painful”. However, even in this case, difficulties may arise.

If updating via iTunes fails

Those who follow all the news from Apple every second and install software that is in beta testing mode may experience similar problems. As a rule, at this stage, the system is unstable, and in some situations it starts to “roll back” updates to a stable state on its own. Because of this, unpleasant freezes occur. In this case, the restoration and loading of new data will fail.

In this situation, it may help:

• Gadget transfer to
• Downloading an older firmware. For example, if it was not possible to install the second beta version, then you should look for the first one on the developer's website.
• Connection to iTunes by clamping Shift keys(if your computer is running Windows) or Alt (if you're on a Mac). After that, just click "Restore" and wait for updates.

Also, if necessary, you can try to reinstall iTunes, as sometimes problems can be caused by this particular software.

In addition, you should pay attention to the error code that the system issues.

From 3000 to 3990

If the error codes are in this range, then this indicates that iTunes cannot establish a correct connection with necessary servers through ports 80 or 443. As a rule, this is caused by outdated software or the work of an antivirus. In some situations, the firewall perceives network resources as sources malware and blocks the connection. Therefore, you need to check the antivirus settings and, if necessary, add the gs.apple.com server to the list of exceptions.

Error 3002

It is worth dwelling on this code in a little more detail. If a similar malfunction occurs with the owner of an iPhone 3G, then in this case, updating and restoring most often helps. iTunes simple way. To do this, just go to the menu and select the appropriate item.

Also, when installing the latest software, you should not use third-party resources to download programs. They may turn out to be harmful. Because of this, the phone may completely stop working correctly or will give errors.

Despite all the seeming bug-free iPhone, iPad and iPod touch, even mobile Apple devices may get stuck during the update, especially if you follow the progress of the development of new versions of iOS and always install yourself . In this guide, we will tell you what to do if the iPhone freezes during the update and how to bring the device back to life on your own.

iPhone, iPad or iPod touch freezes when installing a new version of iOS, or rollback to one of the available ones previous builds, can be caused by a number of reasons. At the same time, the saddest thing is that the user, for his part, can influence the installation process minimally - he just needs not to turn off the device and not disconnect it from the computer if the firmware is installed via iTunes.

But after the failure happened to the owner mobile device you can perform a number of actions aimed at saving a gadget in distress. It is recommended to start with the simplest.

What to do if iPhone stuck on update - Force Reboot

We are considering a situation where the iPhone is frozen and the smartphone does not make any calls to action, such as the requirement to connect to iTunes. In cases where the image on the device screen is frozen, a banal one can help. forced reboot.

To do this, you need to simultaneously hold down the buttons Home and Food and keep them until the screen appears Apple logo. Depending on the severity of the failure, the frozen picture may be replaced by the iTunes connection icon, which means that the new version of iOS, unfortunately, could not install correctly.

What to do if the iPhone is stuck on updating - restore your smartphone via iTunes

In the event that a forced reboot did not help fix the problem, or a notification appeared on the screen about the need to restore the smartphone via iTunes, we have no other choice but to connect the device to a computer for subsequent recovery.

The recovery process is easy:

Step 1: Connect your iPhone, iPad, or iPod touch to your computer and launch iTunes

Step 2. If the device has not yet been entered into recovery mode, hold down the buttons Home and Food and hold them until the iTunes icon appears on the screen (as in the image below)

Step 3. Click on the " Refresh”, confirm the start of the operation and wait for it to finish

Important: If you upgrade, you will try to reinstall iOS without losing data. If you choose to restore, then all content and settings will be erased.

Note: The process may take quite a while. long time, because initially iTunes will download the necessary iOS version from Apple servers.

After the restore process is complete, your iPhone, iPad, or iPod touch will have the latest available version iOS.

Last year's release is completely raw and the subsequent flurry of indignation among iPhone users and iPad due to numerous errors (, inhibition of the iPhone 4s and fast discharge battery) compared to the current problems with iOS 9 - it's flowers. Users who hastened to switch to the new version of the mobile operating system Apple systems, for serious problems in the operation of iOS devices after the update.

Under the cut, we will talk about the most common problems in iOS 9 and how to solve them. Perhaps there will be a solution to your problem. Information is updated as it becomes available.

Such is our mentality, the Slavs - we do not read instructions and do not listen to advice until problems arise. I'm not an exception. I warned iPhone owners 4s, iPad 2 and iPad Mini from updating to iOS 9 and even more so via Wi-Fi - for these devices it is critical and is accompanied big problems- did not listen. Nothing left but to describe critical errors in iOS 9 on iPhone and iPad, and give recommendations on how to fix them.

!Advice
If you haven't updated your iPhone 4s, iPad 2, or iPad Mini to iOS 9 yet, don't do it, save your nerves.

1. Error message "Software Update Failed"

If you receive the message " Software Update Failed" (Failed to update the software) or similar, most likely the Apple servers are overloaded and lack the hardware capacity to satisfy the requests of those who want to upgrade.

If you are sure that there are no problems with the Internet connection on your side, just wait a few days until the flow of applicants decreases. I am sure that after a while the excitement among users will cool down and you will be able to freely update your iPhone and iPad to iOS 9 via iTunes or via Wi-Fi (I do not recommend).

This message appears when you update the software on your iPhone or iPad via Wi-Fi, if there is not enough free space in the device’s memory for iOS downloads 9. The previous generation of mobile operating system(iOS 8) this resulted in a "recovery loop", but in iOS 9 Apple problem decided by giving the user the opportunity to temporarily remove some of the installed applications. After the update, the applications will be installed automatically.

You have 2 possibilities:

1. Click on the "Allow App Deletion" button, the device will do the rest on its own.
2. Clean iPhone manually: or .

When updating to iOS 9 on iPhone screen or the iPad displays the Apple logo (sometimes with a status bar) and nothing else happens - the device is "frozen".

Helps in most cases hard reset). If it didn't help you, or through iTunes. In this case, the contents of the device memory will be permanently deleted. You can use iCloud or iTunes.

In case you don't have backup neither in nor in , try to recover data using or - there are few chances, but "the attempt is not torture."

6. During the update, the iPhone / iPad got into Recovery Mode (Recovery Mode)

During a reboot after an update, the iPhone boots into recovery mode. At the same time, the iTunes icon and a USB cable are displayed on its screen.

Reasons Why iPhone Gets Into recovery mode many: ranging from hardware problems ( 1, (-1), 21), to wrong actions user (disconnecting the USB cable when updating, disable wifi). It doesn’t matter how the device got into “Recovery Mode”, it’s much more important how to get out of it:

1. Launch iTunes. The program should recognize your device in recovery mode.

7. Wi-Fi issues on iPhone or iPad after updating to iOS 9

After updating to iOS 9 on the iPhone, there are problems in Wi-Fi operation: The device does not connect to Wi-Fi networks, there is no access to the Internet via Wi-Fi.

If you have the same problem, do the following:

• , and then connect your device to wireless network.
• Turn on Airplane Mode for 10 seconds.
• Disable "Wi-Fi Networks" in Settings under "Privacy -> Location Services -> System Services". This switch disables device location detection when connected to the Internet via Wi-Fi and does not disable wifi module fully.
• Change DNS in Wi-Fi network settings to addresses public DNS servers Google (Google Public DNS): “Settings -> Wi-Fi -> Click on the “i” icon to the right of the Wi-Fi network -> Click on the “DNS” field and enter the address “8.8.8.8” or “8.8.4.4” .

8. Bluetooth problems on iPhone or iPad after updating to iOS 9

If you are connecting wireless devices to iPhone or iPad via Bluetooth protocol (wireless headphones, headset, wireless speakers, automotive Speakerphone) and after the update you have problems in Bluetooth operation(can't connect the device, sudden shutdown wireless headset at incoming call), then do this:

• Turn off Bluetooth and restart your iPhone.
• Click on the “Forget this device” button in the settings for connecting to a Bluetooth device (“Settings -> Bluetooth -> Select desired device-> Icon "i" on the right -> Forget this device"). Then reconnect it.
• . Please note that when restoring, all data in iPhone memory are permanently deleted. Pre .

9. iOS 9 is slow on iPhone 4s, iPad 2 and iPad Mini

12. iMessages not sending after iOS 9 update

Some who have updated to the latest version of the Apple mobile operating system cannot send messages in iMessage, or it takes a long time. If you are one of them, do this:

• Check your cellular and Wi-Fi settings: iMessage works on cellular network 3G or LTE, as well as via the Internet via Wi-Fi. Sometimes messages are not sent or sent for a long time due to bad signal. If you are using Wi-Fi, make sure the signal is strong enough. The quality of a wireless network signal is determined by the type wifi icon c - by the level of its filling. If you're sending messages over the cellular network, disable and then re-enable the "Cellular Data" toggle in the " cellular».
• Disable and re-enable the "iMessage" toggle in the Messages menu.
• Make sure you're sending a message to an iMessage user.
• Sign out of your Apple ID: In the Messages -> Send/Receive menu, click on the button with your Apple ID and select Sign Out. Then log in again.

13. After updating to iOS 9, the iPhone shows the wrong time

Some users after the update complain that the iPhone / iPad shows wrong time. There are at least 3 ways to fix the situation.

• Disable automatic synchronization time: in "Settings -> General -> Date and time", turn off the "Automatic" switch and set the time manually.
• If you have an alternative clock installed on your device (app from App Store, like this), close the application: double click on the "Home" button, find the clock among the programs running in background and swipe them up.
• Restart your iPhone or iPad.

14. iPhone/iPad apps crash after iOS 9 update

If after updating the device installed apps crashes, delete them and reinstall them. You can also do the following:

• Check for app updates: On iPhone and iPad, launch the App Store, go to the Updates page. The application will automatically check for updates for applications installed on the device and will return the appropriate result. If updates are available, then click on the inscription "Update all".
• Restart your iPhone and iPad in the usual way (using the "Power" button).
• Close the application running in the background: launch the multitasking bar (double tap on the "Home" button) and zoom the application up.

15. iMessage and FaceTime won't activate on iOS 9

Some users (their units) encountered a problem when iMessage activation and FaceTime after updating to iOS 9 on iPhone 6.

If you are facing the same problem:

• Check if you have Cellular Data enabled in the Cellular or Wi-Fi menu. If you have an iPhone, to activate iMessage and FaceTime, the device automatically sends an international SMS message - make sure that you have the necessary funds on your balance.
• Check the time zone in "Settings -> General -> Date and time -> Time zone". It must be correct for your time zone.
• Turn off iMessage and FaceTime in Settings -> Messages -> iMessage, and Settings -> Messages -> FaceTime. Then restart your device and enable these features.

16. Notification sounds disappeared after updating to iOS 9

Some iPhone and iPad users who rushed to update to iOS 9 complain about the lack of notification sounds for incoming calls, SMS, messages Email, FaceTime video call, games, and other apps. The problem is observed both for iPhone users and iPad owners — sound alerts does not work.

• Make sure Do Not Disturb is not enabled on your device by opening Control Center (swipe up on your device screen from the bottom) and check the status of the month button. Or check the status of the switch in "Settings -> Do Not Disturb".
• Check the position of the switch " Silent mode" above mechanical buttons volume control. Enable-Disable this mode using the switch several times.
• Disable Notifications for Messages (Settings -> Notifications -> Messages -> Disable "Allow Notifications" toggle), turn off and on the device.
• Turn notifications back on for Messages.

17. iPhone/iPad won't turn on after updating to iOS 9

Some users, and there are many of them, have encountered a problem when, after a reboot during an update, the iOS device does not turn on. In this case:

• Connect it to a power source original cable USB and let it charge for at least 10 minutes.
• Turn on your device in recovery mode: Long press (press and hold) the Home button and connect your iPhone or iPad to your computer via USB. Release the Home button when the iTunes icon and USB cable appear on the device screen.
• Force restart your device again.

If after that the phone or tablet does not turn on all the time, enter it again in Recovery Mode and.

18. iOS 9 iPad doesn't have Low Power mode

As Apple states, "Mode low nutrition» in iOS 9 extends the time battery life iOS devices up to 1 hour (due to performance degradation). If after updating to iOS 9 you cannot find this mode in the settings, you should know that it is only for the iPhone - it should not be on the iPad. Maybe Apple will add "Low Power Mode" to the iPad in future iOS updates, we'll wait and see.

19. iOS 9 update stuck on connecting to software update server

Some users report that during iPhone updates and iPad via iTunes, the process stops when it connects to the update server. Below are some tips on how to fix this.

• before latest version and try again.
• Disconnect your device from your computer, close iTunes, and restart your computer. Reconnect your iPhone or iPad to your computer via USB, launch iTunes, and try updating again.
• Make sure your computer is connected to the Internet and the connection is fast and stable. If you are connected to the Internet through private virtual networks(VPN) with or , connect directly.

20. After updating to iOS 9, iPhone/iPad stuck on "Slide to Upgrade"

This is one of the first and most common problems in the final version, which showed up immediately after the update. Apple hastened to give their recommendations for its elimination and they are available